2021-03-31-accounts

Trustees' Annual Report for the period

Period start date Period end date Day Month Year Day Month Year From 22 03 2019 To 21 03 2020

Section A Reference and administration details

Charity name Family First

Other names charity is known by Registered charity number (if any) 1166175 Charity's principal address The Orwell Centre

114 Fore Hamlet Ipswich Postcode IP4 3DP

Names of the charity trustees who manage the charity

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Name of person (or body)
Dates acted if not for
Trustee name Office (if any) entitled to appoint trustee
whole year
(if any)
1 Dot Cordle Chair
David Sansom Safeguarding
2
Lead
3 Jan Baker
4 Mark Crawley
5 Steve Jones Treasurer
6 Dan Somers
7
8
9
10
11
12
13
14
15
16
17
18
19
20
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Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

Nov 2020

1

Names and addresses of advisers (Optional information)

Type of adviser Name Address

Name of chief executive or names of senior staff members (Optional information)

Section B Structure, governance and management

Description of the charity’s trusts

Type of governing document Constitution adopted March 2016

• (eg. trust deed, constitution)

Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company)

Appointed by existing Trustees Trustee selection methods

• (eg. appointed by, elected by)

Additional governance issues (Optional information)

You may choose to include additional information, where relevant, about:

• policies and procedures adopted for the induction and training of trustees;

• the charity’s organisational structure and any wider network with which the charity works;

• relationship with any related parties;

We have a Disclosure and Barring Service policy for all paid and volunteer staff in place.

Additional policies include: Children and Vulnerable Adult Protection and Safeguarding Policy, Data Protection, Use of Mobile Phones, Health and Safety, Equal Opportunities, Managing Performance, Grievance, Complaints, Lone Worker, Risk Management and Anti-Fraud. All have regular (annual/bi-annual) review dates.

All trustees give their time voluntarily and receive no remuneration or other benefits.

Any organisational risks are identified and discussed as a monthly trustees agenda item.

• trustees’ consideration of major risks and the system and procedures to manage them.

Section C Objectives and activities

2

Nov 2020

Summary of the objects of the charity set out in its governing document

The objectives of the CIO is, for the public benefit (and in accordance with Christian principles), the relief of those in need by reason of financial hardship, unemployment, ill health and such other economic or social disadvantage.

Our focus is on helping families to help themselves by offering support from a trained Family Volunteer who is able to work with the whole family, helping them to find solutions to their challenges and bringing hope and order to chaotic lives. The aim is to manage their own lives and that of their family. Once a family is referred to us, our Family Coordinator arranges to meet the family to get to know them and starts to map a family journey, looking at what’s important to them and what they want to see changed. They are then matched with a Volunteer who supports the family on a weekly basis encouraging them to take small steps to move towards their goals. The Family Coordinator carries out regular reviews to monitor progress. Summary of the main Referrals are received mainly from Early Help Teams in Suffolk activities undertaken for County Council, Schools and Children’s Centres. We continue to the public benefit in work closely with them and other statutory and voluntary relation to these objects agencies. (include within this Our organisation works with any family with a child/children section the statutory aged up to 18, offering long term (up to one year) structured declaration that trustees support and mentoring to help families move forward and have had regard to the change their situations. guidance issued by the We are committed to working with, serving and relating to all Charity Commission on people in our community and are keen to ensure our services public benefit) are accessible to all types of families regardless of race, religion or belief, age, sexual orientation or marital status. We are committed to not only facilitating change in people’s circumstances, but also in how they view themselves so they are empowered to make better choices. We also offer and deliver discussion based parenting courses run by a group facilitator which help improve parents/carers confidence giving them a safe space to talk about the different challenges parenting can present and how to deal with them. We currently offer two courses covering primary and teenage years. These are usually run in conjunction with local schools.

Additional details of objectives and activities (Optional information)

3

Nov 2020

You may choose to include further statements, where relevant, about:

We are very grateful for the enormous contribution made by our volunteers. They provide many hours listening, supporting and encouraging our families. Without their valuable contribution of time, commitment, enthusiasm and expertise the families would not be able to achieve the goals they had identified. In addition, we appreciate and acknowledge the financial support we have received from a range of grant funders. This has enabled us to maintain our financial viability to grow our organisation.

• policy on grantmaking;

• policy programme related investment;

• contribution made by volunteers.

Section D Achievements and performance

Nov 2020

4

Section D Achievements and performance

Summary of the main achievements of the charity during the year

The biggest achievement for us in this year has been the ability to adapt and respond to the Covid pandemic. As a charity we were able to continue running and providing support to our families. We adapted our service to protect both families, staff and volunteers. We were able to access some emergency funding to provide all volunteers with smart phones meaning that they were able to continue support virtually via WhatsApp, Zoom etc when home visits weren’t possible. We introduced policies and guidance, which were regularly reviewed, to ensure everyone was kept safe and encouraged people to meet outside in gardens or local parks where possible.

We amended our volunteer training to become an online package and, on reflection, felt this was actually a useful change as it allowed us to take on volunteers as they applied. They could complete training in their own time and pace. This provided a more regular flow of volunteers which matches our needs. We continued regular contact with volunteers and offered Zoom peer support sessions.

We all went through a period of not being sure how things would progress and what services could be offered which led to an inevitable stop in referrals for a short period but they eventually began to pick up again and, in this year, we received a further 40 referrals (an increase on the previous year).

Section E Financial review

Nov 2020

5

Brief statement of the charity’s policy on reserves

Trustees agreed a reserve of £3000 in order to meet any unforeseen circumstances and expenditure that may occur.

Details of any funds materially in deficit

N/A

Further financial review details (Optional information)

You may choose to include additional information, where relevant about:

• the charity’s principal sources of funds (including any fundraising);

• how expenditure has supported the key objectives of the charity;

• investment policy and objectives including any ethical investment policy adopted.

The main source of our funds are through successful grant applications. These include funds administered by Suffolk Community Foundation, Irving Memorial Trust and Joseph Rank. However, we have raised additional resources through our own fundraising activities.

The grants awarded have enabled us to provide fixed term employment contracts for staff as well continuing to train volunteers, offer parenting courses and meet the ongoing running costs.

This has enabled us to continue to provide ongoing services and expand our organisation further to reach more people.

Section F Other optional information

Future plans:

This report reflects the period March 2019-2020. However, at the time of writing (August 2020), we are dealing with and adapting to the changes brought about by the Covid-19 crisis. It is inevitable that are future plans will be influenced by this. We plan to:

• Review our core service offer and look at how we can adapt this to reflect the new remote working practices.

• Adapt and expand our parenting courses to include a wider range of courses which could be accessible online if needed.

• Amend our training package to be accessible as an online package potential volunteers complete in their own time – this would remove the administrative difficulties of trying to arrange group training face to face and also allow us to take on volunteers in a more managed way at a steady pace throughout the year.

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) D Cordle Full name(s) Dot Cordle Position (eg Secretary, Chair of Trustees Chair, etc) Date 21/11/2020

6

Nov 2020

Inde ndent Examinerfs Re ort to the Trustees of Fami For the ear ended 21° March 2021 number 1166175 Flrst I report to thetrustees ¢M my examinatKJn of the accounts of the abry￿ tharity for the yearended 21" March 2021. Res onsibilrtlE5and basi5 Qf re As the charitytrustees, you a￿ iesponsible forthe preparati￿ of the ￿count$ In accordantr V￿rh rhe requirements of the Char[t￿5 Act 2011 Ithe Charitie5 Actl. I report in respett ol tThy examination of the chanws accounts caffied out undÈr sertion 145 of the CharitiesAtt, and in carrying out my examinaiion. I have followed the applicable direaions given by ihe thariry Commission under 5ertioR 1451Sllbl of the Charities Act. rnent I have Com￿eted my examinBtK>Tr. I confirm that no material Matter$h￿t come ro my attention in connertion with the exarninatm￿ which gNe me <ause to believe thai, sn any material respett. attounting record5 were r￿l kept in accordance with section 130 of the CharIt￿S kt. Of that the accounts do rM)t acu)rd wth the accounting records. I have no concerns. and have come acro55 no other matters in Connect￿ with the eXaMinat￿n to which attention 5houhJ be drawn ￿ order to enable a woper under5tandinE of the accounts to reached. 5Igned.. Mr5. Carole CowwllACA 4 Penny Meadow Capel St. Mary Ipswich IP9 211U

Y FIRST ¢har wmber11e6175 11 Do￿atH>r4, Legaeitx Fvodra156rw lrtdrn• DOnknr￿ 1242 175 175 452 1.676 1282 Imn9MerMr￿ Fu TheJ(W Rèik Tn S¢FIRJ8 GrarthiffjpfwwJ SCFIWunenanoG￿S IL SCFIBirkettÉ 20(￿0 10.( 10.( c￿mY fu 2.7D4 1.575 1.57S sCFIR8w￿ry The Flo5￿3 Twst 18515 • St4fFC(wts 8138 24. 328LkS 78 26￿2 $32 720 2.078 26.791 3&07¥ •174 41 Admlnkn¥Oon andCtrrQ*ts 1S8 S76 Eq￿￿￿ETht TtBining 676 91 128 125 424 424 SO1￿3re 22 110 10 110 312 105 15 ty.9?￿eS IP nre Ipahj Rox5Ttwt 13 4383

FAAIILY FIRST Chrlty numb•r1166175 Notes to nu •ar 22rtd March 2020 to 21st March 2W41 Réstri￿ Funds cf 21st Ilar¢h 2021 2021 A¥th5 loiAI 2016 Awd5 torAI ￿18 h1[r￿1 Flfftd. 2020 103 10.442 XJ.I 10.IK¥J Th&Josw Trua)21 SCFI &rtetts FL¥8 Tre Henry&nth Cts 9.781 1.153 101 SCFKiewvw (￿r¢o￿¥￿ufft¢rf F￿￿1 26.162 36.427

FAMILY FIRST Chority numbw t166175 tsan¢JP ar 22nd Marth to 21st MaKh 2021 lun¢ts funds Receipts DonatK)ns FundwirvJ intcrfn2 Gr8nis Total Rec•ipts 5.590 29.058 18.515 18.515 18.515 Paymants Stsff costs Admin&r811M 8ndOtrrc05ts Fundrai%ng costs Total Payrnents 8287 947 135 28.791 .078 28.174 4,383 234 13S 37A49 Net Incomlng resourcos for tt year 17.10n 19WI 116,772) 11.857 Ca9h fund* tlfw 12.733 36,427 49.110 37,303 Cash fvnds tlfv•d 5.626 26.762 32.38B 49,160 Statqment of Assets and Liabilibes at 21st Ilarch 2021 Lastyear frJnds fvnd8 Cash funds Bank oJrrenl $ffi26 26,762 49.160 J on bel￿￿￿thet￿￿.