HEALTHWATCH MK CIO
REPORT TO THE TRusfEES
FOR THE YEAR ENDED 31 MARCH 2023
Charity number- 1166148

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Contents
Page
Legal and administrative information
Trustees, report
Independent examinerfs report
Statement of financial activities
Balance sheet
Notes to accounts
9-15

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Legal and administrative information
Charity name
Healthwatch MK CIO
Charity number
1166148
The trustees who senied during the year were:
A Hancock
V Bimpong
P Egerton
J Whild
PDay
M Lalani
D Pearce
Colder
M Tait
J Maslen
S Lazell
M Cass
V Singh
Resigned 22 September 2022
Resigned 22. September 2022
nd
Resigned 22 September 2022
Trd
Appointed 22 September 2022
Appointed IO, August 2022
Appointed 22. July 2022
Principal place of business
Suite 113
Milton Keynes Busines5 Centre
Linford Wood
Milton Keynes
MK14 6GD
Independent examiner
Steve Robinson FCA
Silbury Court
420 Silbury Boulevard
Central Milton Keynes
MK9 2AF

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Trustees. Report
Objerts and activities
The charity's objects are the advancement of health and the relief of those in need by reason of
youth, ill health, disability or financial hardship. The policies adopted in furtherance of these objects
are..
Providing information and advice to the general public about local health and social care
services,
Makin8 the views and experiences of members of the general public known to health and social
care providers,
Enabling local people to have a voice in the development, delivery and equality of access to
local health and care services and facilitie5, and
Providing training and the development of skills for volunteers and the wider community in
understanding, scrutinising, reviewing and monitoring local health and care service5 and
facilities,
Healthwatch MK CIO, known as "Healthwatch Milton Keyne5" 3ims to give citizens and communities
in the city of Milton Keynes a stronger voice to influence and challenge how health and social care
services are provided within their locality.
The charity is part of a network of local Healthwatch co-ordinated by a national organisation,
Healthwatch England. Although using the national Healthwatch brand the charity, like other
Healthwatch organisations in each of the other local authority areas across England. 15 governed as
an independent charity.
The trustees have paid due regard to guidance issued by the Charity Commission in deciding what
activities the charity should undertake. The Trustees have examined the guidance issued by the
Charity Commission and confirm that Healthwatch Milton Keynes meets the public benefit
requirement in both of its aspects (the benefit aspect, and the public aspect).
Healthwatch Milton Keynes has both statutory and voluntary attivities. Statutory responsibilities
include representing the views and experiences of recipients of health and social care services on the
local Health and Wellbeing Board, monitoring annual Quality Accounts produced by providers of NHS
seryices and publishing evidence of service user, patient and carer experience of health and social
care services. Voluntary activities include Enter and View visits, the organisation of public and
patient engagement events, providing and monitoring signposting services for the public, conducting
and asslsting with surveys and projects in the health and Social care field, and ensuring that the
patient and public voice is heard and acted upon.
While the work of Healthwatch Milton Keynes is coordinated an(5 administered by paid staff
members, its governance and some of its activities depend upon volunteers.
Achievements and performance
Healthwatch Milton Keynes ensures that voices of the public, patients, service users, their families
and carers are heard in policy decision-making in the health and social care field, through the
publication of evidence-based research, engagement activities and its membership of Strategic
Boards and Committees which include the Bedfordshire, Luton and Milton Keyne5 Integrated Care
Board, Bedfordshire, Luton and Milton Keynes Health and Care Partnership, the Milton Keynes
Health and Care Partnership, Milton Keynes City Council's Health and Adult Social Care Scrutiny
Committee and Safeguarding Assurance Board, and Milton Keynes University Hospital Trust Council
of Governors.

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Trustees, Report Continued
Healthwatch Milton Keynes collaborates with other Healthwatch bodies in surrounding Local
Authority areas to monitor the development and delivery of the Bedfordshire. Luton and Milton
Keynes Integrated Care System. A memorandum of understandin8 is in place between Healthwatch
Milton Keynes and other local Healthwatch in Luton, Central Bedfordshire and Bedford Borough that
sets out a collaborative working agreement to ensure that the voices of all communities in
Bedfordshire, Luton and Milton Keynes are equally and equitably involved in the work of the
Bedfordshire, Luton and Milton Keynes Integrated Care System.
Healthwatch Milton Keynes has a proBramme of service evaluation and scrutiny projects which
includes a large programme of Enter and View visits into health and care services. Healthwatch
Milton Keynes also delivers a programme of engagement with the public through planned and
responsive engagement events and focus groups. Healthwatch Milton Keynes, Annual Member5
meeting was held in September 2022.
Healthwatch Milton Keynes publishes an Annual Report on 30 June each year, and monthly digital
newsletters for members and maintains a permanent telephone and web-based advice and
signposting service for the public to seek support and raise compliments and concerns about health
and social care services.
Healthwatch Milton Keynes published findings from a pro8ramme of Enter and view visits to
fourteen Care Homes. The charity also published a report exploring vaccine hesitancy in ethnic
minority communities. Healthwatch Milton Keynes ran public engagement, surveys and listening
event5 concerning Primary Care at¢ess, local Pharmacy services, Women's, Health, and inequalities
in health and care, experienced by residents with physical and learning disabilities living in deprived
areas, people from minority communities living in deprived areas and people from the LGBTQ+
community- In addition, the charity continued to take an active role in supporting the development
of Bedfordshire, Luton and Milton Keynes Integrated Care System IICSI working with strategic
partners on the development of the Integrated Care system's strategy, ICS Digital Strategy and Green
plan. Healthwatch Milton Keynes continued to use data and insight from residents to inform ICS
People and Community engagement strategies and support the development of resident
engagement and co-production frameworks. Resident insight was also used to inform a review of
NHS provi5i0n of NHS Dentistry and GP access undertaken by a task and finish group of Milton
Keynes City Council's Health and Adult Social Care Scrutiny Committee.
Healthwatch Milton Keynes involves it5 membership directly in its attivities including their views on
what activities the charity should prioritise, in the planning and delivery of its Enter and View visits,
in research and as patient representatives at local Boards and Forums. Healthwatch Milton Keynes
maintains a group of up to volunteers, excluding Trustees.
Review of the year
The charity receives grant funding from Milton Keynes City Council, paid quarterly. The current grant
agreement covers a period from 1st April 2020- 31st March 2023. On 21" March 2023 Milton Keynes
City Council confirmed a new grant agreement with Healthwatch Milton Keynes for £173,644,
coverin8 the period from l April 2023- 31" March 2026.
There 15 no current indication of r15k in regard to the charivs main grant but Healthwatch Milton
Keynes ICIOI holds sufficient funds for a solvent closure by mean5 of one month'5 operating cost5

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Trustees. Report Continued
held irt reserves and on these bases the Board of Trustees believe the going concern basis of
preparation is appropriate.
It is the policy of Healthwatch Milton Keynes to commit unrestricted funds which have not been
designated for a specific activity to maintain reserves at a level to support running cost5 in the event
that a change in government or commissioning policy necessitates the winding up of the
organisation.
On an annual basis Healthwatch Milton Keynes will produce a Budget for the full financial year, and a
six-month Reforecast for October - March, and will set a Minimum resetves calculation based on its
estimates of the sums required to achieve an orderly close-down of the orgonisation. This is
balanced with the funding available and takes into consideration the likely funds required to support
the organi5ation if there is a late payment of a contract invoice.
ReseNes reviews will take into account staff costs Iduring the close down and at the end of the
contract, assuming members of staff are not transferred to another organisation under TUPEI- any
contract terms loffice accommodation and office suppliesl- legal and professional fees and running
cost5. The Board will keep the level of reserves under an annual review to ensure that it is adequate
and appropriate to meet the requirements of the organisation.
Total Reserves at the year-end were £31,386, all of which is unrestricted.
The cash funds at the year-end were £39,596.
The trustees have assessed the major risks to which the charity is exposed and are satlsfied that
systems are in place to mitigate exposure to the major risks.
Basi5 of preparation
These accounts are prepared on an accruals basis.
Strurture. governance and management
The charity is a charitable incorporated organisation governed by a Charity Commission model
constitution for a Charitable Incorporated Organisation adopted on 9th March 2016.
It registered as a charity with the Charity Commission on 21st March 2016, charity number 1166148.
Trustees are appointed following the procedures laid down in the Constitution. One third of the
trustees are required to step down annually, and elections, open to the membership of the CIO, are
conducted and confirmed at the Annual General Meeting. The Board of Trustees is empowered to
co-opt new trustees to fulfil specific need5, but co-opted trustees must put their names forward for
election by the membership at the next AGM. The maximum number of trustee5 permitted is 12.

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Tru5tees' Report Continued
Healthwatch Milton Keynes has a nucleus of paid staff, including a full-time CEO and deputy CEO,
and three part time officers, dealing respectively with administration, communications. engagement,
and pro8ramme delivery. In 2022-23 the charity funded one temporary post for delivery of
community outreach activities.
All new trustees are inducted by the Chair of Healthwatch Milton Keynes and Chief Executive Officer
and are given basic documentation on the work of the organi5ation. including the Constitution,
Standing Procedures and Terms of Reference for Trustees.
Healthwatch Milton Keynes is grant funded by Milton Keynes City Council but is independent of the
local authority.
The trustees, ￿port wa5 approved by the Board of Trustees.
-( K•[J-O
Carol Older
Chair of Trustees
Is1￿3

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Independent Examinerfs Report
I report to the trustees on my examination of the accounts of Healthwatch MK CIO (the CIO) for the
year ended 31 M?rch 2023.
Re5pon5ibilities and basis of report
As the CIO trustees, you are responsible for the preparation of the accounts in accordance with the
requirements of the Charities Act 20111'the Artl.
I report in respect of my examination of the CIOS account5 carried out under section 145 of the 2011
Act and in carrying out my examination, I have followed all the applicable Directions given by the
Charity Commission under section 1451511bl of the Act.
Independent examinerf5 statement
I have Completed my examination. I confirm that no material matters have come to my attention in
connection with the examination which gives me cause to believe that in any material respect..
accountin8 records were not kept in in accordance with section 130 of the Act; or
the accounts do not accord with the accounting records.
the accounts do not comply with the applicable requirements concerning the form and
content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other
than any requirement that the accounts give a 'true and fairf view which is not a matter
considered as part of an independent examination.
I have no concerns and have come across no other matters in connection with the examination to
which attention should be drawn in order to enable a proper understanding of the accounts to be
reached.
Steve Robinson FCA
Silbury Court
420 Silbury Boulevard
Central Milton Keynes
MK9 2AF
Date:
1 Juno 2023

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Statement of financial activities for the year ended 31 March 2023
(including income and expenditure account)
Notes Unrestrirted
Funds
Restricted
Funds
Total 2023
Totsl 2022
Income from:
Grants and funding
180.806
180,806
176,679
Total income
180,806
180,806
176.679
Expenditure on:
Raising funds
Charitable activities
1,677
182,404
1,677
4,466
182,404
179,033
Total expenditure
184,081
184,081
183,499
Net {deficitl/surplus for the
year
13.275)
13,2751
16,8201
Reconciliation of fvnds
Total funds brought forward
34,661
34,661
41,481
Total funds carried forward
31,386
31,386
34.661
The statement of financial activitie5 includes all gains and losses recognised in the year.
All income and expenditure derive from continuing activities.
The split of funds in the comparative year is in note IS of the financial statements.

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Balance sheet as at31 March 2023
Note5
2023
2022
Fixed assets
Tangible assets
1,770
1,689
Current assets
Debtor5
Cash at bankand in hand
1,457
41.053
38,268
Creditors: amounts falling due
within one year
io
Net current assets
Net assets
Funds:
Unrestricted funds
Restricted funds
11112
11112
31,386
34,661
Total tunds
The notes on pages 9 to 15 form part of these financial statements
-( IV•(J-
Carol Older
Chair of Trustees
Sild￿ls

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial staternents
l. AccountinE policies
Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard appli¢able in the UK and Republic of Ireland IFR5
1021 leffective l January 20191- (Charities SORP IFR5 10211.
Healthwatch MK meets the definition of a publi¢ benefit entity under FRS 102. The financial
statement5 are prepared on a going concern basis under the historical cost convention. The financial
statements are presented in Sterling which is the functional currency of the charity and rounded to
the nearest £.
The Trustees have taken advantage of the exemption in Charities SORP IFRS1021 from including
cashflow statement in the financial statements on the grounds that the organisation is small.
The significant accounting policies applied in the preparation of these financial statements are set
out below. These policies have been consistently applied to all years presented unless otheNise
stated.
The financial statements have been prepared on an accruals basis.
Grant income
Income from grants Is included in incoming resources when received. Income is then deferred when
condition which is placed upon the Charity's entitlement to it has not yet been completed.
Expenditure
Expenditure is included in the Statement of Financial Activities on an accruals basi5, inclusive of any
VAT which cannot be recovered.
Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the Trustees in
furtherance of the general objettives of the charity and which have not been designated for other
purposes.
Restricted funds comprise funds awarded for specific purposes. The aim and use of each fund is set
out in the notes.
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount
offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short
maturity of th￿e months or les5 from the date of acquisition or opening of the deposit or similar
account.

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statements Iconvdl
Creditors and provisions
Creditors and provisions are recognised where the Charity has a present obligation resulting from a
past event that will probably result in the transfer of funds to a third party and the amount due to
settle the obligation can be measured or estimated reliably. Creditors and provisions are normally
recogni5ed at their settlement amount after allowing for any trade discounts due.
Tangible fixed assets
Tangible fixed assets are initially measured at cost and subsequently measured ot C05t or valuation,
net of depreciation and any impairment losses.
Tangible fixed assets are stated at cost or valuation less depreciation. Depreciation is provided at
rates calculated to write off the cost or valuation less estimated residual value of each asset over its
expected useful life as follows:
Fixtures & fittings
Computer Equipment
15% Straight-Line
33% Straight-Line
Going Concern
At the time of approving the financial statements, the Trustees have a reasonable expectation that
the CIO has adequate resources to continue in operational existence for the foreseeable future.
Thus, the Trustees continue to adopt the going concern basis of accounting in preparing the financial
statements.
2 Income from grants & funding
2023
2022
Services provided under grant
180,806
176.679
Analysis by fund
Unrestricted funds- general
Restricted funds
180,806
176,679
180,806
176,679
3 Expenditure on raising tunds
2023
2022
Fundraising and publicity
Other fundraising c05ts-unrestricted
Other fundraising costs- restricted
1,677
4,466
1,677
4,466
io

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statements Iconydl
4 Expenditure on charitable activities
2023
2022
Staff costs
Catering costs
Recruitment costs
Printing, postage and stationery
Insurance
Meeting room costs
Legal and professional fee5
Rent
Establishrnent costs
Staff development and training
Telephone and internet
Travelling
Bankfees
Depreciation
140,162
438
139,224
1,451
5,873
2,177
249
6,551
11,736
1,470
1,953
1,883
442
3.007
2.316
1,913
9,249
11,974
619
2,415
2,329
1,360
385
380
1,301
174,690
176,811
Governance costs (see note 51
5,593
182,404
4,343
179,033
Analysis by fund
Unrestricted funds
Restricted funds
182,404
179,033
182.404
179,033
5 Support costs
Support
costs
Governance
2023
2022
costs
Trustee development
Trustee expenses
Accountancy
252
252
15
S,326
5,593
148
15
5,326
5,593
27
4,168
4,343
li

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statement5 {conVdl
6 Trustees
None of the trustees lor any persons connected with theml received any remunerations or benefits
from the charity during the year other than reimbursement of training costs totalling £25212022..
£1481 and travelling expenses totalling £1512022: £271.
7 Employees
Number of employees
The average monthly number of employees during the year was-
2023
Number
2022
Number
Operations
Administration and communications
Employment costs
2023
2022
Wages and salaries
Social security costs
Pension costs
Total staff costs
130,665
6,104
3,393
140,162
128,977
7,294
2,953
139.224
There were no employees whose annual remuneration were £60,000 or more.
12

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statements Iconvdl
8 Tangible Fixed Assets
Fixtures
and fittinES
Computer
equipment
Total
Cost
At l April 2022
Additions
2,177
6,175
724
8,352
724
At 31 March 2023
2.177
Depreciation and impairment
At l April 2022
Depreciation charged in the year
At 31 March 2023
1,056
326
5,607
317
6,663
643
1,382
7,306
Carrying amount
At 31 March 2023
795
975
At l April 2022
1,121
568
1,689
9 Debtors
2023
2022
Prepayments
1,457
1,457
10 Creditors: amounts falling due within one year
2023
2022
Other taxation and 59cial security
Other creditors
Accruals and deferred income
2.628
709
938
8,100
11,437
4,358
5,296
13

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statements Iconvdl
11 Analysis of net assets between funds
Unrestricted
Funds
Restrirted
Funds
Totsl
2023
Total
2022
Fund balances at 31 March 2023..
Tangible fixed assets
Current assets
1,770
41,053
111,4371
31,386
1,770
41,053
111,4371
31,386
1,689
38,268
15,2961
34,661
Creditors due within one year
12 Analysis of charitable funds
Unrestricted
Funds
Re5trirted
Funds
Total Funds
Brought forward at l April 2022
34,661
34,661
Income
180,806
180,806
Expenditure
1184,0811
1184,0811
Balance at 31 March 2023
31.386
31,386
13 Related parties
There were no transactions Wlth related parties in the year other than the reimbursements disclosed
in Note 6.
14 Guarantees and secured debts
There have been no guarantees given by the CIO in the year, nor does the CIO have any debts at 31
March 2023 which are secured by an express charge on any of the assets of the CIO.
14

Healthwatch MK CIO
YEAR ENDED 31 MARCH 2023
Notes to the financial statements Iconvdl
15 Comparative SOFA
Unre5tritted
Funds
Restrirted
Funds
Total 2022
Income from:
Grants and funding
176,679
176,679
Total income
176.679
176,679
Expenditure on:
Raising funds
Charitable activities
4,466
179,033
4,466
179,033
Total expenditure
183,499
183,499
Net deficit for the year
16,820)
{6,8201
Reconciliation of funds
Total funds brought forward
41A81
41,481
Total funds carrled forward
34,661
34,661
15