COMPANY NUMBER.. 09553131 CHARITY NUMBER= 1165409 SERVICE DOGS UK REPORT AND ACCOUNTS 31ST MARCH 2025 Compass Accountants Llmlted Chartered Accountants Ventur¢ Hous The Tanneries East Street Tlt¢hfleld Hampshire P014 4AR SERVICE DOGS UK CONTENTS Page Company information Dlreclors, Report and Trustees, Annual Report Independent Examinerfs Rèpo Statement of financial activil(e5 Balan￿ sheet Notes to ihe accounts 9- 11 SERVICE DOGS UK COMPANY INFORMATION Company numbèr 09553131 Charlty number 1165409 Directots G J Bolterill S W Toddinglon G Ryder P Hill I Spencer D Wehsler lappoin¢ed lo￿ Awil 20241 Andiew Coulter lappoinled 1st December 20241 J mildenhall18ppoinled 201h Maich 20251 V Henry lappointed 201h March 20251 Reglsteyed office Fareh8tn Marillo The Old Mill Lower Quay Fareham P016 ORA Accountant5 Compass AccouAl8nls Venture House The Tanneries East Slro*t Tllchlleld Hampshire P014 4AR Independent Exaniln8r Kerry Lawrance FCA Bankers Sanlander Boot18 Merseyslde L30 4GB SERVICE DOGS UK DIRECTORS, REPORT AND TRUSTEES, ANNUAL REPORT The directors presenl th8ir report 8nd accounts for the year ended 31st March 2025 Prlnclpal actlvlty and status The company is a non-prolit seeking charitable organls8tlon eslabllshed In 2015116, Mthose principal aclivily during thE year 2024125 was lo conlinue lo reli8ve the n8éds &nd halp promote good heallh of people of the arme(J lorces and emeigency servi¢8s who have been diagnosed with post-traurnatic stress disorder IPTSDI, In parlicular bLII nol oxclusively, by providing tiained &ssislance dags from 16scue. In addition, the cotnpany seeks lo rÉise publlc awareness ol posl-traumalic slress di$ord&r in service people. The company is limited by guarantee wilh iegislralion number 9553131 govfjrned by ils Memorandum and Artides of Association dated 21 April ?015. 11 is also a regi%tpr?d charity, number 1165409. Seivice Dogs UK conlinues to deliver an excellent setViC8 to V$teran$ and 15 SllPPOrting over 60 P21tn8rships while providing Èxeeplional value lor money. Our low overheads alld tl)riving volunteer base together wilh 0￿r long-standin9 partnership wilh Dogs Trusl Ènsures wo can provide &XC8118nl dogs and traini￿ wilh an exc8plion81 programme that is unique lo ¢he induslry. We are the ONLY accredltÈd asslstanco dog charity serving both Vètèrans from th¢ Armèd Forc85 and Emérgancy Sèrvlces In the UK. WÈ remaln the only 8c¢redlted assistanc6 dog eha¥ity that uses malnly dogs from 're$¢ue' In theUK. During 2024125 T￿InIng continued al the South Coast, th8 South Wost and th8 now established Ess8x Hub. We also prepared for our newest hub in the Chillernstrhames Valley area. All Hubs continu& to benefit gr8ally from volunteers and fosters who help us transform our're$cue' dogs to assistanc8 dog candidates. The Hub Manager5 al each location have eslablished positive working environm8nts that draw the best out of our V8terans and volunleels and are highly conducive to the training that w8 do. Our Canines and Comrades Dog Walk and Talk groups at each Ioc(ItiOll Lurilinue to thrive and 1111 an important 'gap' in the livos of our Veterans. 11 helps to make Ihem leel'conne¢led' and we will conlinue lo emulate Ihls al other locations when we gxpand furlhei.. Th6 origlnal Ilnanang for thls was in order lo support our Veterans following Ihe wilhdrawal Lkl Brilish lorces from Alghanis18n. A8 part of a succes81ul Armed Force5 Covenanlgrant under Ihe tille., Canines and Comrades afler Conflict we were abl& Io 8xpand this and incr88s8 Train￿ hours to provide a Canines and Comrades Dog walk and Talk group. These groups are proving to be hugely successful. we are uli11glng Whatsapp groups across Hubs and our vetera￿ are making friends and sh8ring information as well as provSdSng peer support lo Each other. We link in wilh olher V8ter8n groups artd breakfast clubs so that wè can collaborate with oihers to oive further layers ol support. W8 have now consolidated our PTocedure5 and policles and updated document5 and forms lo a￿UratelY reflect changes made induding OUT'successor dog, pollcy so Ihal we can priori1Sse Velerans who's dog is retiring and give Ihein an abbrevtaled roule 10 accredilalion bul wilhoul excessive expense to the charlly. W8 now havo) three V2lerans wh(5 havo 'successor dogs,. Tliey are very positive aboul Ihe experiencel We have 8150 amended our condllions lo allow those wilh a suitable dog of their own to join the progr8mme under separale and specifi¢ condilKJns. GrovAh and sustaln&blllty The gr0￿h of the tharily and Its abilily lo hglp Veleiaris has Idryely boan thè result ol the elfarts ol wr exlraoi"din2ry volunleeis bul to achleve the posslblllty ol helping a more Veterans over a wider geographical area additional help was needed. We know Irom our appllc,alions Ih81 there ￿ a need across the country for whal we do, however, we I"equire sufficient fundlng so Ih8t any new Hubs cen be properly supporied over Ilie long term. W8 werè also r6ady 10 begin ih6 new Hub in Chillernstrhames SERVICE DOGS UK DIRECTORS, REPORT AND TRUSTEES. ANNUAL REPORT Valley and this was an opportunlly, as a n8w pioject. to garll8r more funding and support. We have benefilled gieatly fiorn hfiving a fundralser in our sm811 leam and w8 will expènd our eapabilily in Ihls area lo as8181 usto growourfunding revenues, lo help obtsin gr8nts and increase sponsorship, leuacSe5 and olher fundirkg slrearns Including sports challengés and events. Our Oigilal Markèting Assislanl continues to significanlly incrèage gwareness and we are seeing the results of this additional supporl nrj expertise to the SDUIC Team. As we are now In our 10th AnnSversary Year we hav& a range of acllvllies planned lo celebrate Ihis mil¢slonel The charity C¢￿tInveS lo grow organlcally. Ihe sliatègic goal tts kncatg, fund and install a Iraining hvb at a location each year is on course. Each area Is differenl, and each brings aboul uniqu6 challenges bul12m pleased la report Ihal the E$5ex Hub is now Ihrlvino and Conllnuos lo altracE a good number ol Veterans, Fosters and Volunleeis. We now have a manageable w21ting list lor 811 three of our eslab1I5hed training hubs Ihe South Coasl, South West and Essex. Our now hub In the Chl516rnstrhames Valley 3r8a has. aller some prelÉminary delays, riow begun tralnlng and we are looklng forward to seeing this hub d9velop. To ensure that W8 hav8 continuity and con5islency a¢ross all liubs in teims of Iralnli)g and Ihal Ihe right level of support is in place our Hub Development Manager has become our Operatlons Manager and wll take on this role ill addition to Ihe development of new hubs. Our Offlce Managerfs role has 8180 expanded greatlywitli th8 new hubs being eslabllshed and her title ha5 been Changed to Ch8rily Manag8r to b8ti6r relleci her role and responsibilities. We pro¢Suced our rirsl Impacl Report booklet for 2024 which showed Ihe incrediblE acliievemenis marse between 2(k2312024. 11 detnonstrated the importance of our volunt8er network who are responsible lor 84% of what we athi8vel Tl?e repori thanks our ainazing spor)sors and d6monsliates Ih8t our charity. albeit small, packs 8 mighly'punch, as11 Suc￿sSIu11Y Changes Iwo lives al a lim81 Tralnlng, event$, associallons and opportunities We continue to have a dynami¢ loam wilh the necessary experii5e and slrudure In place lo lake us forwai(5. increase awareness and funding and lo help us deliv8r our servicè to more Veterans. We have added a skilled Volunteer Coordinator lo the team so that we Can fully engage and support our remai'kable volunteers and piovide Ihetn wllli Ihg assislan¢e they need such as training, 8v8nls, and opportunllles. The chaiily remains Iri 3 group of organisalions lobbying government about the avèilablllty and use of fireworks and the harm Ih8y Can do lo our partnerships. The Operations t)iTeclow selves on the Board of Trustees for Assislance Dogs UK 2nd promotes tha valu8 of uslng dogs from rescue within an Assistance Dogs International group. He also Gonlribules lo Ihe ADI Ac¢@ss and Advocacy panel. The Chair of tlie Board of Trustees is part ol Iho ADUK Chairs Group and is w811 placed to keep abTeasl of developments and opportunities throughout the sector. We continue lo collaborale wilh ollieis in Armed Forc88 and Emergency Services rTrelworks to raise awareness and lo provide support by visiting breakfast clubs, military bases. hospitals. fire stations and p¢Trlic8 events. We continue workin9 lo ensuie Ihal our Veteran parlnerships and our charily are well r8pr8sented and thal together we can positively influence the gov6rnm8nt in r8gard8 to asslstaneè dog mall8rs. Th8 m8niorlno scheme iemains well eslab1ish8d aiid has ￿N1•nued to provide support lo veterans who are new lo the SDUK prooramine. On-qoing contact and support has been Inainlain8d with all picviously graduated client partnerships. Sufficient funds ¢onlinued lo be raised lo eTEable further Client dog partnerships to commen￿. The charily also ¢onlinuod to raise awareness of PTSO in service people via the media. includlng soclal media. Our monltoring ol our Veterans througl) surveys ha5 prtsduted some excellent sialislics whlch piove the efteciiveness ol the progranin)e. W8 are partlcularly gralelvl for lh8 r￿earch cai¥sed oul by Anglian Ruskill University. Our mldway and SERVICE DOGS UK DIRECTORS, REPORT ANLI TRUSTEES, ANNUAL REPORT progrdmme complet￿n siirvey provided qualitative dala which showèd the life ehanging benefits our Veterans obtained through belng on our programme and baing parin8r8d with 8 dog. Our Veteraiis ere increasingly rnore open about lalking about the benefits of the programme and dogs and this has18d to several positive rnedi8 slories in the nallonal press and magazines. In Ihg period Isl April 2024 10 31st March 2025 we hav¢ had 9 lurther Veteran and Assislance Partnershlps ac¢¥ediled. There ale now many moi'¢ partnerships across threE Hubs woiklng toward5 accredltallon with further veleians walllng lo start on the programnie. We have increased th8 ntfmb8r of volunteeT Irain8rs to meei the demai)d and we have secured sui18b18 dogs lor ongoing 8ssesstnenl in fosler homes. se￿lee Dogs UK remalns an important asset In Pra￿dIng 'knaw-how' and support to the National Police Wellbeing SeNlce and the Wellbeing ancl Trauma Sijpport Dogs which 18 going from strength lo strength. Thè natitsnal lèad lor this highly successful initiative is the charily's volunteer Op8¥ational Director, Trustee and Founder. The charity 15 fully supportfve ol the scl)eme whlch provides much needed support lo Iho8e that serve, we proud to be associated with it and will eonlinue to 5UPPOI't our Emergency Serwces. Plan for the futura We are awaro that as an organisètlon we are only able to asslst Veterans who are able to commule to our training are8s rogularly and commil to a 9 - 12 FnOTrth training progr£mme. It Is our Intentlon to expand our'lrièd and lesled. model lo new areas so that w6 can support more Veterans and provide our seNiee in other locations. We continue to explore the opportunities of further expansion in other alea5 Subject to securing surritlent funding to do so. The board has Continued lo reeiuil further T¥ustees with speclallsl experlence to lullil ils slraleglc objecliv&s. Trusle&s may be recruited from adverttslng in relevant publieaiions and websites or nominalgd by existing Trustees while following Charily Cotnmission guidance and adhering lo our Memorandum and Articles of Association. New Trust68s wlll undertake orienlallon wilh the charily where they will be provided wilh the Charity Commission Guidance 'The essential Iruslee,. a PTSD Irkining input and whoro Ihcir rolo, legal obligations ond responsibililtes under company law as a truslee 8re clearly slated. They will be irilormed of the Memorandum and Articles of ￿socIation for the Charily. the commltlee slruelure. rules and business plan. During their induction Ihey will meet with k&y employees and volunleeFS and be oiven the latest finBncFal repoils of Ihe performan￿ ol the ¢harily. Wg ar8 ke8n to hav8 represenlation on the board from our benelfjclarles and our fosters, our beneficiaries arg (he reason w8 do what we do and without our fosleis we Gould not take on dogs and prepare Ihein lor training. Al present 50% of the boaTd are Veterans frotn Ihe Armèd forces or Emergency Services and this demonslrales our cominilmenl to focussing on ihe needs ol Veterans an(J the Issues thal affect Ihem. se￿ice Dogs UK has been successful in obtaining grants fioin The Armed For￿S Covenant. Velerdns. Fuunddlitsn dnd The Army Benevolent Fund. We 8r8 very grat&ful to Ih&s8 OTganisations thal allow us lo fund moiE Velerans on our prooranime year on year. Publi¢ donalions through evenls and fund-r8i$ing h8V6 has Increased sllghlty and we contlnue lo support events such as the Armgd Forces Day, Police Families Day. HMS Collingwood Show, the Emergency Services Show etc. WÉ were successful in c)biaining a grant f¥om Pets Foundation and have enjoyed belng part ol Ihelr C¢>mmunity Partnership programm8 m6aning we had the opportunity to raise funds in store al Pels al Home and be benefi¢iaiies of Iheir fundiaising. W8 continuè to sèèk sponsorship from comp8nles, organisations and individuals lo hglp us with (he costs of runnlng Ihe chaiity. We Ère nien)bers of Cobseo and lully a¢c8plod as a useful resource within the aimed forces comrnunity. We conlinue lo reath out and woi'k wilh other Veterai) organisalion8 lo enhanc& what W8 call provlde and'5ignposl' to those that can give specialist help, examples of thi$ are.. Voluntary Oulreach SerV￿e, various Veleian breakfast clubs, Ihe Sussex Armed Foices Noiwork el¢. We le&1 il is essential that we woik with others lo provid8 a more substanligl service lo our Veterans and lo meet their individual needs. We have in SERVICE DOGS UK DIRECTORS, REPORT AND TRUSTEES, ANNUAL REPORT conjunction wilh AOUK ?nlioduced a Ir8inlng plalform from whid) we can svpply suitable Iralning to all our staff, whelh8r they ar8 paid or volunteers. This will mak8 il posslblo for Ilicm lo ieceive addilional training and lo equip them belter in their ie5pective roles. We are detprmined lo invest in our volunleers and staff so that they can not only 'lhriv6' In Ihelr work bul Iliey can be beller equipped lo delivei an excellent service lo our Veterans. Dlrectors. r8spon51blllt18s for preparlng the account$ Company law requires Ihe directors to prepare aecounis lor each financlal year whl¢h give a t¥uo and fair view of the stsle ol affairs ol lh& company and of the prof¢t or Ioss of the company for that period. In preparing Ihose. accDunls, IhÈ diretlor% are required to select suitable accoun14ng pol¥c4es and Ihen apply them ¢onsislently', ttTrake judgments 2nd eslimal88 that are reasonable aNJ pwdent., prepare the accounls on Ihe going concern basis un18ss il 18 Inappr0prta￿ to presume that the ompany will continue in business. Re￿eW of flnanclal po$lllon Th68e details are set out in the Stal8menl of Fin8nCi81 Activitie5 or) p8gE 7 01 the accounts. Total ¥eserves of tlie company al 31st M2rch 2025 w8r8 £259,64212024.. £174,819). In selling objectives and planning 8clivilie5, Ihe dlreclors give very careful considerat￿n to the Ch8rity Commission's general guidance on public benefit. Investment pollcy Funds not imm8diat61y r6qulred Ère safeguarded in the company's bank account. Reserves pollcy and rlsk man8gem8nt Thè dlreclors have formulated poli¢ies to ensur8 Ih81 tlie company tnaiTrlains adequat¢ reserves ID rinane8 its operations. Risk managomenl procedures 818 in placa to help safeguard the on-going vIa￿li1Y of Ihe company and lo protect Ils assels.11 is estimated th81 a res8Ne of £60,000 Is required to provid8 sufficienl support lo our existing clients and dous 8nd lo ensure that the charity can complete ils ¢)bligations towards those currenlly benefilling from our programme. Guaranto¢ The ¢ompany has no shale capltal and the Iwbility of members is limited by guaranté8. In Iha avenl of the coinpany being wound up. the members can be called upon lo contribut8 up to 8 Imaximum of £10 each. Small companles This report has b6en prepared in accordance wllh the provisi(￿8 of the CompanTres Acl 2006 relating to small companie5. On behalf of Ihe board Garry Bollerill Dale.. 11. 01. 2S SERVICE DOGS UK Independent Examin8rfs R8POrt to the Trustees of Seryi¢e Dggs UK I report ￿ the charity Iru8t2es on my 8xarnlnatlon ol the accounts of Ihe company for thfy year ended 314 March 2(125 whlch are sel out on pages 7 to 11. Re$ponsibilitl85 and basls of report As the tharily Iruslees of the company land also its dlrecloiB lor Ihe purposes ol company18wI you ar8 ¥esponsible foi Ihe prepaialion ol the accounts in accordance with tl)e r8quir&manls of the Companies Act 2006 I'th6 2006 Acl'l. Havino satl8fi8d myself that Ihe e￿ountS of the wmpany arts not reoulred lo be audlted under Parl 16 ol the 2006 Aol and aro o1igib18 lor independent examlnalknn, I repori in resp&ct of my 8xarnination of your company's 8cctsunts as caNled out under section 145 of Ihe C118rilies Act 20111.lhe 2011 Acl'l. In cairying out Iny examination I have loltowed the Directions given by the Charity Commlssion under section 14Jl5llbl of the 2011 Acl. Independent examlnar'8 statement Since the eon)pany's gross In¢om8 Qxceeded £250,000 your ex8miner musl be a member ol a body 115ted in seclion 145 of th& 2011 Ael. I confirm that l am qualified to undertake the examination becavse l am a member of thè ICAEW, whkh Is one of Ihe listed bodi8S. I have completed my exarnination. I Confi￿ Ilial ro mallers have come lo my allention in eonnectlon with Ihe examinalion glvlng MÈ caus& lo believe Ihal in any material respect.. accounling recor(Is were not kepl in respe¢t of the company as r6qulred by sectlon 386 of the 2006 Ihe accounts do nol accord with Ihose recoi'ds., oi. Ihe aecounls do not comply with Ihe aC￿)Unting requirernenls ol seGlion 396 01 (he 2006 Act olhÈr Ihan any requirement that the accounts uive a'lrue and lair view whi¢h is not a Inaller ¢onsidfjr$d as part of an Independent examinalion., or the accounts have not been prepared in accordèncè wlh the melhods and principles ol the Slalemenl of Recommended Practice for accounlimg 8rKI r8POrting by charilies lapplicable to char￿lieS preparing Iheir awouiits in accordance wth the Flnancial Reportiiig Standard applicable n the UK and Rèpublie ol Ireland IFRS 10211. I hav& no concerns and hav8 Come across no other m&llers in connection wilh tho exalninal￿ll to wliich allent￿n should be drawn in this repoil In order to enable a proper underslanding of lh8 accoi•nls lo be reached. Kerry LaWra￿￿ FCA Compass Accounlanls Ventur& House The Tanneries East Str$el Titchfield Hampsl)ire P014 4AR Dale,. 2211 b Av&osT 202 S SERVICE DOGS UK STATEMENT OF FINANCIAL ACTIVITIES IINCORPORATING THE INCOME AND EXPENDITURE AC¢OUNTI FOR THE PERIOD ENDED 31ST MARCH 2025 2025 Total UnYe$lilcted Fund8 2024 Total Funds Nol¢8 Incornè In¢ome from cliaril8ble ac11vil￿6 Olher intomlng rtsources 232,729 71,19B 232.729 71,tgB 47.139 115,705 47,139 115.705 Total In¢om6 303,927 303,927 162.844 f62.844 ExpDndiliJro 219,104 219.104 104.879 104.879 Totsl expendlture 219.104 219.104 104,879 104,879 Nel Incomelexpenditure 84.1123 84,823 57,965 57,965 Tran$fèrs belween funds Noi movomont Iii lund¥ 84,823 84,823 67.965 57.965 Ro¢on¢lllatloi) of funds= Tol81 fund5 broughl lotward 174,819 174.819 116.854 116.854 Total lullds Garrl#d foTh¥ard 25g,642 2S9,642 174819 174 819 All Irarnsactions artrdtrivod from contlnuing g¢11vilies. All recoynlsed galns and losses are included in the Slaleinenl of Financial ArAivilies Th8 notes on pages g lo Iq lorni an Iiitegral ptsrt of tli¢so Ilnan¢lal 8tatemoni8 P¥gt 7 SERVICE DOGS UK BALANCE SHEET-COMPANY REGISTRATION NUMBER 09553131 AS AT 31ST MARCH 2025 2025 2024 Notés Currtsill Asset5 Oeblors Cash al bank and in hand 6,336 257.096 263,432 341 177,612 177.953 Credltors.. amounts fallin9 due wlthln one yeaT 3,790 14&f Currèni A886t8 259.642 174,819 N81 Assels 25g.642 174,819 Fund8 Unresirlcled Funds DtrsIgna￿d Funds 199,642 60,01)0 114.819 60,000 259.642 174,810 For lh8 financlal ye8r ended 31st Mgrch 2025, Ihe conipanywas ènJll?d to axemplion from audit undersection 477 of the Companies Aol 2006. The liuslees liwe nol requlred Com￿nY 10 obia(n an audll of 118 Trnanclal 8laiemenls f￿1he year ended 31st arch 2025 in accor(18nce V￿1￿ Setlion 476 01 th8 Companle8 Acl 2W6. The tIU5te8s Iwho are 8150 dir(￿1018 of Se￿1¢8 Dogs UK for purp95es of cornpany lawl are responslbla forweparln e TiusiÉes' Annual Reporl and Ihe linano481 sialements in accordance with applKable law and Uni18d Kingdom Accounling standards IUnil6d Klngdom GeneRlly Accepl8d Accounting Pratlltèl. Cemp8ny law reoukes (he Iwstee5 to prepkre financlal stai8ni8nis for 8ach fin8nclal y88r. ￿th1¢h 95ve 8 true and f8lrvMv of the bldte ol alf*lrs of the ch8rilable company and of tho Incotnlng r6$0urc88 8nd 8pplicalioii ol resour￿5. includlng Ihe In