## **FIRST STEP**
# **Leicester, Leicestershire & Rutland Charitable Incorporated Organisation**
**Registered Number: 1165062 Trustees Report and Accounts for the year ended 31[st] March 2021**
|**Page**|**Contents**|
|---|---|
|2 - 8|Trustees’ annual report|
|9|Independent examiner’s report|
|10|Statement of financial activities|
|11|Balance sheet|
|12 - 14|Notes to the accounts|
## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report**
## **for the year ended 31 March 2021**
The trustees present their annual report and independently examined financial statements for the year ending March 31[st] 2021.
|**Charity name**:|First Step Leicester, Leicestershire and Rutland|
|---|---|
|**Charity registration number:**|1165062|
|**Registered office and**|Alliance House, 6 Bishop Street, Leicester, LE1 6AF|
|**operational address:**||
|**Trustees:**|Mick Studley (Chair)|
||Uliana Brilliantova (Treasurer)|
||Alan Curtis (Vice-Chair) – Resigned 13/01/21|
||Andrea Cave|
||Daniel Nerini (Appointed 2ndSeptember 2020)|
||Mark Evans (Appointed 14thOctober 2020)|
||Kirandip Gill (Appointed 14thOctober 2020)|
|**Staff:**|Cas Beckett, Lisa Wan, Fred Rennie|
|**Bankers:**|Lloyds Bank, High Street Leicester (309497) Branch|
|**Independent examiner:**|Paula Wilson, MAAT|
||2 Hickman Road, Galley Common, Nuneaton, CV10 9NQ|
## **Structure, Governance and Management**
First Step, Leicester, Leicestershire & Rutland was registered as a Charitable Incorporated Organisation, charity number 1165062, on 6[th] January 2016. The organisation operates under the rules of its constitution adopted on 6[th] January 2016.
Overall management of the charity is the responsibility of the board of trustees who are elected by members. Day to day activity is managed and carried out by paid staff and volunteers.
One third of trustees retire by rotation every year and can stand for re-election with no limit on terms. Existing trustees can co-opt additional trustees but these must stand for election at the next AGM. Methods of recruitment and appointment of Trustees are set out in the Constitution and the Trustee Recruitment Policy and Procedure. This includes identifying the additional skills and/or capacity required by the board and proactively seeking suitable candidates through networks and advertising on websites such as Reach Volunteering. Short-listed candidates are interviewed to explore their fit to the ethos and values of the organisation and to clarify the skills, experience and capacity they can add to the board.
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report continued**
## **for the year ended 31 March 2021**
All trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed are set out in note 7 to the accounts.
The Board of Trustees meet six weekly, the Service Manager attends all meetings. The Agenda for every meeting will have a standing item of Financial Update and any additional information can be requested by the external accountant. At present the board has six members from a variety of backgrounds relevant to the work of the charity.
## **Administrative Information**
First Step is located within the ground floor premises of Alliance House, 6 Bishop Street, Leicester, LE1 6AF. We have 3 counselling rooms and a reception area within this area. The property is leased.
We are open on Mondays to Thursdays 9am – 8pm to ensure that we provide a service which can be accessed by all, those that have shift patterns, work commitments or may be reliant on a lift from their supporters.
## **Aims & Objectives**
First Step Leicester, Leicestershire and Rutland’s charitable objectives, as set out in the constitution are:
1. The relief of the physical and mental sickness of young persons and adult males in need by reason of sexual abuse, in particular by the provision of counselling and support.
2. The relief of the physical and mental sickness of supporters of male survivors of sexual abuse resident in Leicester Leicestershire and Rutland by the provision of support, information and advice.
3. To advance the education of the public in the subject of all matters related to the sexual abuse of men.
We work out our charitable aims through our mission and strategic objectives:
Mission Statement:
**First Step empowers men to move forward from the negative impact sexual abuse has had on their lives.**
## Strategic Objectives:
**To enable more male survivors to take the first step in addressing the sexual abuse they experienced.**
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report continued**
## **for the year ended 31 March 2021**
## **To empower more male survivors of sexual abuse to rebuild their emotional wellbeing, selfesteem and confidence.**
**To support partners, family members and friends to understand their own needs, enabling them to better support the survivor.**
## **To challenge UK society to accept that sexual violence also happens to males.**
Each year, the trustees review the Charity’s objectives and activities to ensure they continue to reflect First Step’s aims. In carrying out this review the trustees have considered the Charity Commission’s general guidance on public benefit.
## **COVID-19 and First Step service delivery**
We sought and secured funding from the Big Lottery to undertake structural alterations to our rooms whilst we were closed in order to prepare for and meet the guidance laid down by the Government. Two of the existing counselling rooms were knocked through to make one room and another room was extended into the corridor to provide another larger room. Whilst this reduced the number of counselling rooms to 3 the feedback from clients is that they feel much larger and safer in respect of distance between client and counsellor. Because of the need to balance the number of staff and clients on the premises at the same time, we have not suffered from the loss of a room and we have maintained robust risk assessments weekly.
In addition to this, the landlord installed a new ventilation system for the new rooms to ensure that there is adequate fresh air in the rooms.
In order to deliver services safely this has required flexibility within the staff team to minimise the risk of us being ill at the same time. This required some staff to work from home for a short while.
The Trustees agreed to extend our core service of face-to-face counselling to include remote counselling as during Covid this had become an essential element of our delivery due to people’s inability or anxiety about returning face to face. It also enables those which chronic health conditions who would not normally be able to access our city centre services to have the same opportunity of 26 weeks of remote working. This is offered through zoom.
There are some occasions where telephone counselling has been the only option for some clients but, where this has been required, we have been able to provide it.
We surveyed both the clients and the counsellors about the forced transition to remote working and we received both positive and negative responses.
“Its working very well. It does feel like I am having a private informal chat and it is comfortable being able to have my sessions at home”
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report continued**
## **for the year ended 31 March 2021**
_“I would have no problem doing either. I’m happy to continue on Zoom, but if its preferable to be in a face to face situation that would be fine too”._
_“Initially this did slow things down. Telephone is completely different from face-to-face. I had to sit in the van. I was worried what my kids would hear. When we moved to zoom that felt slightly better”._
_“It was difficult. I was worried that my wife could hear even though she was downstairs. And you don’t have any reflection time”._
_“I don’t like talking down the phone and zoom now. Cannot wait to go back to face to face”._
_“I prefer the face to face counselling as it gives me time away from work to go through my issues. As I am working from home at the moment I have to go straight back to working after. Not the same”._
## **Face-to-face working during Covid**
From August 2020, having held the most vulnerable clients remotely, and with all alterations completed to ensure safe distancing and safety, we undertook a risk assessment and implemented a rota for staff in order to begin to offer face-to-face sessions.
The risk assessments were undertaken every week with not all members of staff being present on the same day and everyone following the guidance from government. This continued to increase week on week with a preference for face-to-face sessions.
## **Emotional Support worker – new role**
We recruited to the new role of Emotional Support worker and we developed a robust system providing clients with 6 sessions of emotional support. As with counselling the clients are contracted and the sessions run exactly like the counselling sessions with the same boundaries in place.
The post was a direct result of the increase in complexity of clients, often being referred by Mental Health Trusts or other professionals at a point of crisis.
During assessment it can become clear that the survivor may have a range of complex needs or are dealing with complicated life issues, which would prevent them from accessing counselling at this point in time.
These may include:
In the midst of a crisis; homelessness; recent suicide attempts; current or recent misuse of drugs or alcohol; complex/multiple mental health diagnoses; receiving support from many different agencies; difficulty being in a room with someone else; struggling to attend sessions regularly; history of committing violent crimes.
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report continued**
## **for the year ended 31 March 2021**
We understand that these things happen and the support sessions are there to offer an anchor and a chance to talk, to provide opportunities to access resources, strategies for coping and practical support.
Clients are informed at assessment that this has been the decision reached by the assessor and we have additional information which we share about what emotional support is to support them in understanding our decision. Funding from the Big Lottery has enabled us to provide a range of useful resources which clients can take away.
After the emotional support sessions were completed the Emotional Support Worker has the opportunity to suggest that the client is suitable for counselling. In this instance the client will move onto the waiting list for counselling.
Monitoring of this new role has shown it to be of enormous benefit and it has reduced the number of clients who may not come back after their first session of counselling. By building in clear expectations at all stages the clients, even those in crisis, receive access to the services.
## **Systems and infrastructure**
Thanks to a Lloyds ENABLE grant First Step now as a new case management system (Lamplight) in place from February 2021. This allows us to record all contacts with clients and provides us with the ability to source data as required for different funders.
In line with the development and implementation of Lamplight we have changed our outcome forms. Previously we conducted a PHQ9 and GAD7 but from February 2021 we implemented the Short Warwick Edinburgh Well-Being Scale (SWEMWBS). This has been well received the clients and counsellors. It is conducted at the first/second session and then at every 6[th] session.
The ENABLE grant has also provided us with training with Quickbooks and this allows us to provide financial information at every Trustee meeting and we have moved to on-line banking.
## **External Evaluation**
An external evaluation of First Step was conducted by 3 Worlds Consulting covering April 2019 to March 2021. It was a complete evaluation of every element of our service and she was able to speak to staff, clients, counsellors, clinical supervisors and other partners about their thoughts.
Recommendations from this report were considered in the development of the next Strategic Plan for 2022-2025.
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## **FIRST STEP**
# **Leicester, Leicestershire & Rutland**
# **Trustees’ annual report continued**
# **for the year ended 31 March 2021**
For the year 1[st] April 2020 – 31[st] March 2021 we provided the following:
**125** individuals received assessment
**173** unique individuals received counselling/support
**2,739** counselling/emotional support sessions delivered
Feedback from clients has been positive and reaffirms the value of the services we provide.
_**“Obviously I was a nervous wreck. But the whole place from entering the building made me feel very welcome My thoughts were going a hundred miles an hour in my head, but I was made to feel at ease. Once I started going I felt I was listened to. I was working through my issues, working out what was in my head, talking it out. Sometimes I felt I didn’t want to go, but that was what was going on in my own headspace, nothing negative about them.”**_
_**“It allowed me to open and let things out. Before I knew it, after a few months, I poured a lot of stuff out that I didn’t think I would … Once I got all the surface stuff out, I realised there was a lot more underlying issues around relationships with my parents and siblings. There were truth and openness issues. We started to dig away at the root, expose a lot that needed to be brought to the surface. It was a long journey. Lots of things have now been resolved and understood”.**_
When questioned about key changes in relation to mental health and well-being clients provided the following information:
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Trustees’ annual report continued**
## **for the year ended 31 March 2021**
The following outcomes were clients feedback in relation to increased safety:
## **The Charity’s policy on reserves**
The Trustees believe the minimum level of reserves should be the equivalent of three months operating costs calculated and reviewed annually.
On 31[st] March 2021, free reserves amounted to £46,251 representing 4.4 months of annual expenditure.
Signed on behalf of the charity’s trustees:
Signed:
Date: 14.12.2021
M. Studley, Chair
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## **Independent examiner’s report to the trustees of**
## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **for the year ended 31 March 2021**
I report on the accounts of First Step, Leicester, Leicestershire and Rutland for the year ended 31 March 2021, which are set out on pages 10 to 14.
## **Respective responsibilities of trustees and examiner**
The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed.
It is my responsibility to:
- examine the accounts under section 145 of the 2011 Act;
- to follow the procedures laid down in the general Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act; and
- to state whether particular matters have come to my attention.
## **Basis of independent examiner’s statement**
My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the statement below.
## **Independent examiner’s statement**
In connection with my examination, no matter has come to my attention:
- (1) which gives me reasonable cause to believe that in any material respect the requirements:
- to keep accounting records in accordance with section 130 of the 2011 Act; and
- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 2011 Act
have not been met; or
- (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
Signed
Paula Wilson, MAAT
Date: 14.12.2021
9
## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Statement of Financial activities**
## **For the year ended 31 March 2021**
|**Note**
**Incoming resources**
Grants
**2**
Other Income
**Total incoming resources**
**Resources expended**
Salaries, NI
**6**|**Unrestricted**
**Funds**
**£**
-
4,404
**4,404**
2,020|**Restricted**
**Funds**
**£**
226,868
-
**226,868**
76,743|**_2021_**
**Total**
**Funds**
**£**
226,868
4,404
**231,271**
78,763|_2020_
Total
Funds
£
168,047
5,437|
|---|---|---|---|---|
|||||173,484|
|||||62,136|
|Sessional Workers|-|3,757|3,757|6,987|
|Rent & Room Hire
Training
Volunteer Expenses
Staff Expenses
Insurance
Promotion
Office Costs
Professional fees (clinical)
Premises Maintenance
Trustee Expenses
**7**
Consultancy and Evaluation
Accounts & Independent Examination
**8**
Service User Activities & Resources
Bought in Counsellors
Miscellaneous Expenses
Professional Fees
Therapists for Young People
PPE
Bank Charges
**Total resources expended**
**Net incoming/(outgoing) resources**
Transfers between funds
Funds b/f
**5**
**Total funds carried forward**|-
-
-
-
-
18
191
-
-
-
-
384
-
-
18
-
-
-
-
**2,630**
1,773
-
44,478
**46,251**|13,356
2,643
2,220
568
1,011
5,752
18,824
16,965
8,855
-
17,142
-
102
24,788
944
625
5,360
1,099
314
**201,069**
25,798
-
54,445
**80,245**|13,356
2,643
2,220
568
1,011
5,770
19,015
16,965
8,855
-
17,142
384
102
24,788
962
625
5,360
1,099
314
**203,699**
27,572
-
98,923
**126,495**|15,573
6,591
7,163
804
975
405
9,574
14,853
2,973
354
-
350
2,515
-
1,197
4,643
-
-
-|
|||||**137,092**|
|||||36,391
-
62,532|
|||||98,923|
10
## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Balance sheet**
## **at 31 March 2021**
|**Note**
**£**
**Current assets**
Cash at bank and in hand
124,488
Debtors
Prepayments
**3**
4,020
Total current assets
**Liabilities**
Creditors:
amounts falling due within one year
**4**
Net Current Assets
**Net Assets**
**The funds of the charity**
Unrestricted income funds
**5**
Restricted income funds
**5**
**Total funds**|**_2021_**
**£**
£
96,125
-
3,250
128,508
(2,014)
**126,495**
46,251
80,245
**126,495**|**_2020_**
£
99,375
0
(452)|
|---|---|---|
|||**98,923**|
|||44,478
54,445|
|||**98,923**|
||||
These financial statements are accepted on behalf of the charity by:
Signed
M Studley, Chair
Dated: 14.12.2021
11
## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Notes to the accounts**
## **for the year ended 31 March 2021**
## **1. Accounting policies**
## **Basis of the preparation of the accounts**
These financial statements have been prepared under the historical cost convention and in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014 and with the Charities Act.
## **Incoming resources**
All material incoming resources have been included on a receivable basis – i.e. they are included if the date receivable falls within the period covered by these accounts.
## **Resources expended**
These have been analysed using a natural classification.
## **2. Grants & donations**
**----- Start of picture text -----**
2021 2020
£ £
Henry Smith 40,000 40,000
Big Lottery 57,996 48,441
Ministry of Justice - Adult 39,000 39,000
Ministry of Justice - YP 21,000 16,500
-
Ministry of Justice - Covid 10,084
-
Ministry of Justice - Uplift 30,000
-
Lloyds Bank Foundation - Covid 7,860
PCC Preventative 9,500 -
-
PCC Therapeutic 6,250
-
Weslyan 8,666
-
Lloyds Enable 14,940
Leicestershire & Rutland Nursing Association - 500
Donations/Fees - 5,437
221,690 173,484
**----- End of picture text -----**
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Notes to the accounts (continued)**
## **for the year ended 31 March 2021**
## **3. Prepayments**
**----- Start of picture text -----**
2021 2020
£ £
LCC Rent 3,250 3,250
Microsoft Online Services 569 -
Insurance 202 -
4,020 3,250
**----- End of picture text -----**
## **4. Creditors**
**----- Start of picture text -----**
2021 2020
£ £
Sundry Creditors 1560 40
Pension 104 61
Accounts & IE 350 350
2,014 451
**----- End of picture text -----**
## **5. Movements in funds**
|**Unrestricted funds**
**Restricted funds**|**Opening**
**balance**
**01.04.20**
£
44,478
**44,478**|**Incoming**
**resources**
£
4,403
**4,403**|**(Resources**
**expended)**
£
(2,630)
**(2,630)**|**Transfers**
**between**
**fund**
-
**-**|**Closing**
**balance**
**31.03.21**
£
46,251|
|---|---|---|---|---|---|
||||||**46,251**|
|||||||
|Henry Smith|-|40,000
57,996
39,000
21,000
30,000
10,084
-
-
4,628
7,860
9,500
6,250
550|(18,604)
(52,535)
(36,000)
(18,034)
(30,000)
(10,084)
(4,002)
(11,685)
938
(6,497)
(9,500)
(5,067)
-|-|21,396|
|National Lottery|28,376
-
4,927
-
-
8,389
12,754|||-|33,837|
|Ministry of Justice - Adult
Ministry of Justice - YP
Ministry of Justic - Uplift
Ministry of Justic - Covid
Weslyan
Lloyds Foundation Enable||||-
-
-
-
-
-|3,000
7,893
-
-
4,387
1,069
5,566
1,363
-
1,183
550|
|Leicestershire Police
Lloyds Bank Covid Grant
PCC Preventative
PCC Therapeutic
UAVA|-
-
-
-
-|||-
-
-
-
-||
||**54,445**|**226,868**|**(201,069)**|**-**|**80,244**|
|||||||
|**Total Funds**|**98,923**|**231,271**|**(203,699)**|**-**|**126,495**|
|||||||
|||||||
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## **FIRST STEP**
## **Leicester, Leicestershire & Rutland**
## **Notes to the accounts (continued)**
## **for the year ended 31 March 2021**
## **6. Staff Costs and numbers**
**----- Start of picture text -----**
2021 2020
£ £
Wages 78,763 62,304
78,763 62,304
**----- End of picture text -----**
No employee received emoluments of more than £60,000.
The average weekly number of employees during the year was 2.2 full time equivalent (2020; 2.2).
## **7. Trustees’ remuneration, benefits and expenses**
No trustees received any expenses (2020: £353.99) during the year.
## **8. Independent examination and accountancy services**
During the period, the cost of the examination and accountancy services was £350.
## **9. Glossary of terms**
Creditors: These are amounts owed by the charity, but not paid during the accounting period.
Debtors: These are amounts owed to the charity, but not received in the accounting period.
Prepayments: These are services that the charity has paid for in advance, but not used during the accounting period.
Restricted funds: These are funds given to the charity, subject to specific restrictions set by the donor, but still within the general objects of the charity.
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