2021-22
Director’s Report 2021-22
2021/22 has been a positive and exciting year for us at for Exeter, Mid & East Devon Samaritans.
Last year we opened our charity shop in Sidmouth, which was a leap into unknown territory. However, I am happy to say that our shop has been an enormous success and has contributed a really valuable funding stream to our branch, helping ensure that we can continue to offer emotional support to those in need. We are grateful to the dedicated band of support volunteers in the shop. It is my ultimate goal to use the shop for face-to-face contact with the distressed, and this is very much on our radar for the forthcoming year.
Annual Report
This year we’ve also undertaken significant damp remedial work and remodelling in our training basement, meaning new volunteers will have a pleasant environment to start their Samaritan journey in. The training team put in long hours and I’m so glad they have an attractive space to work in now. Thanks to Peter3 for his hard work which enabled both these projects to happen.
The Branch Leadership Team, our Leaders, Mentors, and all the other teams continue to be amazingly supportive. Certificates for some of our longest standing branch members will be handed out, but from the newest to the longest serving, all our volunteers have demonstrated enormous support both for our callers and their fellow volunteers. Our branch is nothing without our volunteers, who give their time freely and gladly.
During 2021-22 the volunteers in our branch responded to a total of 27,787 telephone calls, 2,689 Emails, and 941 Online Chats. It’s been a really challenging year with first Covid and then the aftermath which led to many volunteers changing careers, and moving on. However, our indefatigable Rota Team has risen to that challenge and worked so hard to fill gaps on the rota and prevent shift closures where possible, enabling us to be there for our callers when we are most needed, particularly at night.
We’ve been able to pick up our awareness raising and Outreach opportunities thanks to John, DD for Outreach. We took part in Brew Monday, handing out teabags and leaflets at seven stations across our patch. We were at the Respect Festival in Exeter and Phoenix’s Bloom event in Mental Health Awareness Week, as well as other events. Our prison team, led by Lucy, goes into HMP Exeter regularly and trains Listeners within the prison. We also have an enthusiastic Education Team led by Tim, actively promoting Samaritans to younger people.
We were fortunate enough to benefit from grants from Arnold Clark, the Co-Op, EDDC, Groundwork UK, GWR, the Jamieson Bystock Foundation, the Norman Foundation Charitable Trust, Pears, and Tescos, as well as donations from generous individuals. We also benefitted from supermarket collections, thanks to the continued efforts of volunteer collectors.
As we go forward and look to 2023, it feels like an optimistic time for our branch. Covid has not made things easy, but we’ve pushed ahead and will continue to do so as new opportunities arise.
Contact Us
Branch Address
Samaritans
jo@samaritans.org
Exeter Mid & East Devon Branch 10 Richmond Road Exeter EX4 4JA
Website
www.exetersamaritans.org
Visit
Telephone
The Centre welcomes visitors between 10.30am and 9.00pm. No appointment is necessary.
116123 (free to callers)
Samaritans relies on donations. A Registered Charity no. 1165042
Who’s Who
Trustees
V. Davies D. French P. Kumik R. Randall M. Whittock
Independent Examiner M.Hayes FCIB
08.22 annrepn_no58 A registered charity number 1165042 Design: Jason Howells Design
Samarathon Celebration
For the year ended 31 March 2022
Statement of Financial Activities
| Incoming Resources Incoming Resources from Generated Funds Voluntary Income Donations Gift Aid Collections Legacies Grants Total Voluntary Income Activities for generating funds Shop and On-line Investment Income & interest Total Incoming Resources from Generated Funds Incoming Resources from Charitable Activities Training Other Total Incoming Resources from Charitable Activities Other Incoming Resources Total Incoming Resources |
2021/22 9344 2992 2346 1000 22944 38626 82643 1045 83688 0 7659 7659 0 129973 |
2020/21 |
|---|---|---|
| 4673 | ||
| 0 | ||
| 101 | ||
| 3766 | ||
| 25041 | ||
| 33581 | ||
| 4062 | ||
| 1706 | ||
| 5768 | ||
| 0 | ||
| 9173 | ||
| 9173 | ||
| 0 | ||
| 48522 |
Resources Expended
| Cost of Generating Funds Fundraising costs Net incoming resources available for charitable purposes Charitable Expenditure Outreach Advertising and Service Promotion Phone lines Recruitment & Training costs Volunteer expenses Printing, Stationery & Postage Premises Insurances Shop and on-line Branch contribution Total Charitable Expenditure Governance costs Total Resources Expended |
0 0 129973 733 2406 2428 815 6987 964 26607 940 37848 12751 92478 131 92609 |
|
|---|---|---|
| 6114 | ||
| 6114 | ||
| 42408 | ||
| 202 | ||
| 305 | ||
| 1630 | ||
| 300 | ||
| 3124 | ||
| 976 | ||
| 15390 | ||
| 853 | ||
| 0 | ||
| 12883 | ||
| 35664 | ||
| 147 | ||
| 41925 |
| Net Income (expenditure) for the year Other recognised Gains and Losses Net Movement in Funds Balances brought forward at 31.03.21 Balances carried forward at 31.03.22 Balance Sheetas at 31 March 2022 Fixed Assets Investments Current Assets Debtors Cash at Bank Creditors due within one year Net Current Assets Net Assets Represented by: General Fund Restricted Fund Total Funds |
2021/22 0 37364 475152 512516 2021/22 308136 108975 1167 99138 100305 4900 95404 512516 500064 12452 512516 |
2020/21 |
|---|---|---|
| 0 | ||
| 6597 | ||
| 468555 | ||
| 475152 | ||
| 2020/21 | ||
| 309056 | ||
| 107930 | ||
| 940 | ||
| 58883 | ||
| 59823 | ||
| 1657 | ||
| 58166 | ||
| 475152 | ||
| 464480 | ||
| 10672 | ||
| 475152 |
Independent Examiner’s Statement
In the course of my examination, no matter has come to my attention:
-
1 which gives me reasonable cause to believe that in, any material respect, the requirements
-
to keep accounting records in accordance with Section 41 of the Act; and
-
to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 1993 Act;
have not been met; or
-
2 to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
-
M Hayes FCIB, 2B Pennsylvania Park, Exeter EX4 6HB – 1 May 2022.