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Hope for Southall Street Homeless
Registered Charity No. 1164674
St Anselm’s Rectory, the Green Southall, Middx UB2 4BE
Annual Report for the Year ending 31 March 2024
Reference and Administraton
Name of the Charity Hope for Southall Street Homeless Registered Charity Number 1164674
Nature of the organisation
Hope for Southall Street Homeless is a Charitable Incorporated Organisation (CIO) governed by a Constitution adopted on 27 November 2015 Registered as a Charity by the Charity Commission on 3 December 2015
Objects
Hope for Southall Street (HSSH) supports rough sleepers verified in Southall through outreach and case work. Staff support homeless people by referring them directly to health providers and to services provided by partner organisations . Through this partnership HSSH aims to take people out of rough sleeping towards fulfilled lives including those who decide to return to their home country
Trustees Susan Cawley (Chair) Alma Patterson The Rev’d Michael Bolley … Rev’d Michael Bolley resigned in May 2023 John Coleby … John Coleby retired in January 2024 Ajiton Estibeiro (Honorary Treasurer) Francisco X D’Souza Navraj Singh Maryam Shah … elected at the AGM 31 January Sangeet Kaur … elected at the AGM 31 January
Website www.hopeforsouthallstreethomeless.org.uk
Independent Examiner Mr John Thomas FCCA Bankers CAF Bank Ltd 25 Kings Hill Avenue Kings Hill, West Malling Kent ME19 4JQ Reserves policy It is the policy of the Trustees a far as possible to hold monies in reserve sufficient to pay three months’ running costs including payment of staff Public benefit The contents of this Annual Report comprise a summary of the main activities undertaken in order to carry out the Objects of the Charity for the public benefit. The Trustees have complied with their duty to have due regard to Charity Commission guidance on public benefit.
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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Farewell to two long-serving Trustees
Rev’d Michael Bolley Father Michael had been the last of the founding Trustees of HSSH remaining on the Board until retiring last May. He was the leader of the Steering Group through 2015, seeing through the Constitution and the first 8 Trustees in November that year, and then chairing the first meeting in March 2016. This meeting saw the first Annual Report; as required, the first set of Trustees resigned, most were re-elected so that at the first Annual General Meeting 6 months later in September that Board could approve both Report and the Finances. It was Michael who managed the group to produce the Mission statement of HSSH, Enabling people to take ways out of rough sleeping which result in them leading fulfilled lives ’. This statement has remained the ‘North star’ of HSSH, revised only by being known now as HSSH’s Vision statement. He also provided HSSH with its first suite of policies. All this input was and remains foundational and on which HSSH has developed its work.
When Rev Gerard Mitchell SJ became Chair, Michael became Honorary Treasurer, taking over from Sophie Schuil-Brewer, now Rev’d Sophie Schuil- Brewer, another founding Trustee. He remained Hon. Treasurer until the appointment of Francisco X D’Souza in 2020, then staying on as a Trustee until May 2023. Throughout the 4 years and 3 months of the shelter, Michael hosted the night shelter 5 nights a week in the Hall of the Church of Holy Trinity where he was the Vicar.
The existence of HSSH and its survival is in very large part due to Michael’s dedicated involvement, his representing of HSSH in local authority and Church forums, all motivated by his passion to see a collective, Southall-based response to its high level of rough sleeping. All at HSSH wish Father Michael together with his wife, Monica, a long and healthy retirement.
John Coleby John became a Trustee in HSSH’s first full year in November 2016. At the time John was elected a Trustee, until a few months before he resigned at the AGM of January 2024, he was Director of Caritas Westminster (www.caritaswestminster.org.uk). This is an agency of the Roman Catholic Westminster diocese, the body tasked with developing community of love, social justice and equality both within the Church and between the Church and society. It achieves this through separate organisations responding to people who tend to be excluded from mainstream society – for people who are deaf, for people with disabilities, for the increasing number of people struggling with food bills. One special and highly acclaimed project is that of accommodation for women who have been trafficked. Overseeing and developing this agency gave John a great affinity with the aims and mission of Hope for Southall Street Homeless.
HSSH is also indebted to John for prompting its present Manager to apply for this post. With the Manager and the Secretary, he formed the regular Operations Group, reporting to the Trustees. John has retired from his post with Caritas Westminster and has taken up a temporary role in the Catholic diocese south of the Thames, Southwark, with the major task of introducing the principles and work of Caritas across a larger area than that of Westminster. HSSH thanks John, wishes him well in his new role and trusts that he will keep HSSH among his continuing interests.
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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Structure, Governance and Management
Structure The charity, by Constitution, provides for voting members other than the Trustees. Membership is invited and limited to organisations which demonstrate an active interest in the welfare of Southall’s residents and its community. These organisations may nominate a representative with powers to vote at general meetings, including for new trustees nominated from the members at the Annual General Meeting. At the Annual General Meeting, one third of the Trustees will retire, and that number will be replaced by decision of the members. In addition, the Trustees may decide to appoint new Trustees up to the total set in the Constitution, which is 9.
Governance The Trustees held 8 scheduled meetings during the year including and between May 2023 and February 2024.
The Annual General Meeting took place on 31 January 2024 at which the 2 new Trustees were voted in by the Members
Particular decisions taken by the Trustees
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Strategic Review In view of the major change in HSSH’s operational work, no longer running a night shelter and providing extensive outreach and day-by-day support to rough sleepers, Trustees agreed to the proposal to engage an external agency to conduct a review. Trustees chose Scenius Consultng and Coaching rather than what was offered by the National Council of Voluntary Organisations (NCVO) on the basis of different emphasis. Both were attractive. Scenius produced the first version of its report, Public Engagement Strategy 2024-27 and presented it to the Trustees in December and was adopted for implementation.
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Change to scheduled meetngs Proposed at the November meeting and formally adopted at the December meeting, following a poll in-between, that Trustees will meet every 2 months, with the Operations Group to continue to meet each month and refer any substantial matter to the Chair. Also: with the possibility of a Trustee attending from distance or for any other reason, that alternate meetings may be held on-line.
Management The Trustees employ a Manager whose role is to oversee and assist the members of staff, the Complex Needs Case Worker and the Community Support Worker to provide the services which are the core of HSSH’s care and support for rough sleepers.
Objectives and activities The services provided by HSSH staff put into practice the Objects of the charity. They are reflected in the Annual Review.
Annual Review April 2023 –March 2024
Towards 10 years’ of services
Now entering its 9[th] year of service of caring for and supporting homeless people, Hope for Southall Street Homeless (HSSH) can look forward to its 10[th] anniversary in 15 months’ time
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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totally in the spirit of its founding idea, ‘Hope’. But hope is what emerges from real experience which is always mixed, the reversals giving hope its depth as a value. For example, in this past year, while there has been a 90+% increase of people deciding to return home and to their families - ‘reconnection’ – viz 25, following 14 the previous year, there has also been an observable increase in drug-pushing among people on the streets. While the cooperation between HSSH and professional services, including the NHS, has developed, there have been more occasions to involve the police on account of violence involving rough sleepers resulting in more hospital admissions, at least 4, including 2 individuals admitted twice. Violence among rough sleepers is a worrying trend. There is no cause and effect between development and any contrary trends; they just illustrate the complicated context in which HSSH staff work for its guests.
In hope, we could paraphrase Charles Dickens words which open A Tale of Two Cities and say, it could be even better times, and it might be worse times. Because of the increase of rough sleepers in Southall this past year, as measured by numbers coming to the weekly Day Centre, from around 50 in April 2023 up to 70 by March a year later, we could almost see Southall as tale of two communities, the very much smaller one, of rough sleepers, being spread around sites, streets and open spaces in and around Southall, insecure within the multi-ethnic vibrant wider community.
An illustration of the two communities. Right at the end of March this year, HSSH was invited along with other organisations to become involved in an initiative of Ealing Council entitled Designing Crisis Intervention project. This focused on a part of Southall where a large group of rough sleepers had become encamped within a particular housing area. Work has continued right through the current year to resolve the resulting problems for that community; but that includes removing the rough sleepers to another part of the wider community. And there is no proper space or place for about 50 rough sleepers.
The Year At a Glance
It is worth trying to capture this past year with a few standout factors and features:
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The sole remaining Founder Trustee resigned from the Board at the same time as retiring from pastoral ministry: Revd Michael Bolley . Similarly another Trustee appointed in the first year of providing services, John Coleby, resigned, as noted.
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Two Trustees were elected at the AGM in January, one heading a legal company, the other a local NHS Primary Health Service Manager.
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As noted, the number coming to the Day Centre has grown to an average of 65 each week, of whom less than 10 are not rough sleepers, an overall increase of 17%
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At the (GLA) Annual Rough Sleeper count in November, a snapshot figure, of the 53 found across Ealing that night 45 were in Southall (reported by the Borough Rough Sleeping Coordinator)
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HSSH, having been shortlisted for the Homeless Link Excellence Awards in the category of Health and Well Being, was approached by the NHS NW London Homeless Health Steering Group, resulting in us joining the Ealing Homeless Health Board
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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HSSH staff were key agents in 2 health initiatives: one, finding rough sleepers early morning in order to attend a health check-up provided by the alcohol and substance misuse service, RISE; the other, ensuring that 70% of those attending the Day Centre one week attended the NHS TB Task and Treat Mobile Unit. Of 53 screened 4 were referred for hospital checks.
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Supporting those who have decided voluntarily to return to their home country and family – reconnection – Staff have enabled 25 to reconnect in the past year, a 90 plus% increase from last year’s 14. This support includes liaison with the family at home, sometimes welcoming of their relative’s imminent return, occasionally not.
The enduring hope: accommodation
The fact of empty buildings always stands out at a time when providing accommodation is the target whether as a national ambition, or that of a local authority or of a charitable body such as HSSH. One building in particular has become totemic in this context – the old Southall & Norwood Public Library remains empty since its latest users, a Church group, who left in 2023. (History records that in the 1940s, the Library was used by the Local Refugee Committee to accommodate Belgian refugees). Owned by the local authority, rumour says that it is earmarked to become a school. That is understandable given the increase of several high rise blocks of apartments 10 minutes’ walk away. However, this building was highlighted as a space that could be converted for accommodation and more when it was used for 10 days in November to meet the Severe Weather Emergency Protocol (SWEP). 50 of Southall’s rough sleepers were given floor space; HSSH then provided mattresses, blankets, some furniture, and arranged for daily delivery of food form the Gurdwara. To some it felt like staking a claim for Southall’s rough sleepers, not least because the operation served to improve the situation for local residents. It ensured that the entrance to this empty building stopped being a site where drugs were being supplied and shared as we heard from the empty building’s neighbours.
HSSH has returned again to the company managing the estate to try and get an update and to remind the agents that there is a local interest on behalf of several community organisations seeking to better serve the street homeless population.
Also enduring: local community support help to meet a greater need
The nightshelter between January 2016 and March 2020, closing as a result of Covid, had involved a great response from individuals and families in Southall, and some beyond. With the development of the Day Centre welcoming 60-plus each week and the daily, time-tabled provision of laundry, showers and some food to our guests, families and a range of outlets continue to offer food weekly – Day Centre – and as requested during the week; similarly, individuals, families and outlets bring both new and used clothing that can be re-used.
On behalf of our guests, HSSH thanks all our donors for their deep kindness and generosity.
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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Grants and donations
The Trustees of Hope for Southall Street Homeless record their thanks to the following charitable Trusts and Foundations for their grants towards all forms of the running costs:
The Albert HuntTrust Cardinal’s Appeal Fund (Year 2 of 3) Caritas Westminster (Year 2 of 3) The Jesuit Fund for Social Justice
The Mount & Mrs Smith Trust
National Lottery Awards for All PSMG General Council
The Trustees acknowledge also the second tranche of the 3-year grant from the Government’s Department of Levelling Up, Housing and Communities.
All previous grants 2016 to 2023
All Grants to HSSH since being founded
(excluding contributions specific to the year 2023/24 as listed above)
An Anonymous Trust London Catalyst Caritas Westminster Diocese of London Homeless Appeal Society of the Sacred Heart Clifton Primary School Miss Rashpal Kaur & Congregation St John Southworth Fund St James – Southall Waterside St George’s, Southall Mrs Rashpal Kaur Sohal and Congregation SMG General Council St Luke’s Parish, Pinner Alec Reed Academy Southall Jesuit Community Passionist Grants Fund Pacific Eagle Ltd Berkeley Homes Southall Waterside Southall Wards Forum Little Company of Mary Sisters of the Sacred Heart of Mary and Joseph Ealing Abbey Farm Street Parish Hasmat’s Ltd Archer Trust Cardinal’s Appeal Fund National Lottery Fund St Mary Norwood Green PCC The Leslie Aldridge Trust The Edward Gosling Foundation Fund The National Lottery Community Fund
Albert Hunt Trust London Catalyst Samaritan Fund Cardinal's Appeal Fund The Jesuit Social Fund Near Neighbours St Anselm's Young Adults Grp St Edward’s Golders Green St Anselm’s Parish St Wilfrid’s, Preston Hilden Charitable Trust Sisters of the Holy Cross Archer Trust Emmanuel Southall Missionaries of Charity, Southall Jesuits in Britain Holy Trinity Southall Devonshire Estate Agents Souter Charitable Trust Central Jamia Masjid Medical Mission Sisters Religious of the Assumption Ealing CVS St Anselm’s Catholic Primary School Kingsdown Methodist Church Albert Gubay Foundation Housing Justice Southall Wards Forum St John Southall PC The Brothers Trust The London Community Response
Hope Southall Homeless/Trustees Matters/AGMs/AGM 2023-24/Annual Report Year ending March 2024
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Charity Name No (if any)
Hope for Southall Street Homeless 1164674
Receipts and payments accounts CC16a
For the period Period start date Period end date
To
from 01/04/2023 31/03/2024
Section A Receipts and payments
Unrestricted Restricted Endowment
Total funds Last year
funds funds funds
£ £ £ £ £
A1 Receipts
Donations 23,076.63 - - 23,076.63 8,573.53
Grants 25,000.00 119,497.50 - 144,497.50 122,837.00
Other income 614.61 672 - 1,286.61 245.75
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
48,691.24 120,169.50 - 168,860.74 131,656.28
Sub total (Gross income for AR)
A2 Asset and investment sales,
(see table).
- - - -
- - - - -
Sub total - - - - -
Total receipts 48,691.24 120,169.50 - 168,860.74 131,656.28
A3 Payments
Staff Costs - inc volunteer Co-ordinator and
Case Workers 47,809.80 59,962.04 - 107,771.84 108,218.36
Training 1,005.60 - - 1,005.60 308
Guest Support 2,200.00 17,569.86 - 19,769.86 15,248.11
Venue & Centre costs 8,583.83 - - 8,583.83 5,000
Insurance - - - 0.00 906.43
Telephone, Postage, Subscriptions, etc 10,103.64 - - 10,103.64 4,818.75
Sundries 1,162.13 - - 1,162.13 1,950.00
Fundraising 3,841.16 - - 3,841.16 35
- - - -
Sub total [ 74,706.16 ] 77,531.90 - 152,238.06 136,484.65
A4 Asset and investment
purchases, (see table)
- - - -
- - - -
Sub total [ - ] - - - -
Total payments 74,706.16 77,531.90 - 152,238.06 136,484.65
Net of receipts/(payments) -26,014.92 42,637.60 - 16,622.68 -4,828.37
A5 Transfers between funds - - - - -
A6 Cash funds last year end 116,915.07 56,156.64 - 173,071.71 177,900.08
Cash funds this year end 90,900.15 98,794.24 - 189,694.39 173,071.71
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CCXX R1 accounts (SS)
22/08/2024
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Section B Statement of assets and liabilities at the end of the period
| Categories Signed by one or two trustees on behalf of all the trustees B1 Cash funds B2 Other monetary assets B4 Assets retained for the charity’s own use B5 Liabilities B3 Investment assets |
Signature Details Details Cash at bank Petty cash Details Details Total cash funds (agree balances with receipts and payments account(s)) Details |
Unrestricted funds Restricted funds £ £ 90,500.15 98,794.24 400.00 - - - 90,900.15 98,794.24 OK OK Unrestricted funds Restricted funds to nearest £ to nearest £ - - - - - - - - - - - - Fund to which asset belongs Cost (optional) - - - - - Fund to which asset belongs Cost (optional) - - - - - - - - - Fund to which liability relates Amount due (optional) - - - - - Print Name SUSAN CAWLEY |
Endowment funds £ - - - |
|---|---|---|---|
| - | |||
| OK | |||
| Endowment funds to nearest £ - - - - - - Current value (optional) - - - - - Current value (optional) - - - - - - - - - When due (optional) Date of approval 27 /08/2024 |
CCXX R2 accounts (SS)
22/08/2024
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Independent examiner's report on the accounts
Section A Independent Examiner’s Report
Report to the trustees/ Charity Name HOPE FOR SOUTHALL STREET HOMELESS members of On accounts for the year 31/03/2024 Charity no 1164674 ended (if any) Set out on pages 1-2
I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 31/03/2024.
- Responsibilities and As the charity trustees of the Trust, you are responsible for the preparation basis of report of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”).
I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.
Independent examiner's statement
I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in, any material respect:
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accounting records were not kept in accordance with section 130 of the Act or
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the accounts do not accord with the accounting records
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached.
| Signed: Name: Relevant professional qualification(s) or body (if any): Address: |
Date: | |
|---|---|---|
| 27/08/2024 | ||
| JOHN THOMAS | ||
| B.Sc.(Econ) FCCA | ||
| 450 Bath Road | ||
| Longford | ||
| Heathrow | ||
| UB7 0EB |
1
October 2018
IER
Section B Disclosure
Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).
Give here brief details of any items that the examiner wishes to disclose .
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October 2018
IER