## **Hope for Southall Street Homeless** Registered Charity No. 1164674 St Anselm’s Rectory, the Green Southall, Middx UB2 4BE ## Annual Report for the Year ending 31 March 2023 ## **Reference and administration information** **Name of the Charity** Hope for Southall Street Homeless **Registered charity number** 1164674 **Registered charity number** ## **Nature of the organisation** Hope for Southall Street Homeless is a Charitable Incorporated Organisation (CIO) governed by a Constitution adopted on 27 November 2015. Registered as a Charity by the Charity Commission on 3 December 2015 ## **Objects** Hope for Southall Street Homeless (HSSH) supports rough sleepers verified in Southall through outreach and casework. Staff support people by referring them directly to health providers and to services provided by partner organisations. Through partnership, HSSH aims to take people out of rough sleeping towards fulfilled lives including assisting those who decide to return to their home country. **Please note** This statement of the Objects of the Charity is a revised form of the original statement and approved by the Trustees. It was registered with the Charity Commission on 28 January 2023. **Trustees** Susan Cawley Alma Patterson The Rev’d Michael Bolley John Coleby Ajiton Estibeiro Francisco X D’Souza Navraj Singh **Website** www.hopeforsouthallstreethomeless.org.uk **Independent Examiner** Mr John Thomas FCCA **Bankers** CAF Bank Limited 25 Kings Hill Avenue Kings Hill, West Malling Kent ME19 4JQ **Reserves Policy** It is the policy of the Trustees as far as possible to hold monies in reserve sufficient to pay three months’ running costs including payment of staff **Public benefit** The contents of this Annual Report comprise a summary of the main activities undertaken in order to carry out the Objects of the Charity for the public benefit. The Trustees have complied with their duty to have due regard to Charity Commission guidance on public benefit. Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 ## **Structure, Governance and Management** ## **Structure** The charity, by Constitution, provides for voting members other than the Trustees. Membership is invited and limited to organisations which demonstrate an active interest in the welfare of Southall’s residents and its community. These organisations may nominate a representative with powers to vote at general meetings, including for new trustees nominated from the members at the Annual General Meeting. At the Annual General Meeting, one-third of the Trustees will retire, and that number will be replaced by decision of the members. In addition, the Trustees may decide to appoint new trustees up to the total set in the Constitution. **Governance** The Trustees held eleven scheduled monthly meetings during the year with the exception of the month of August. The Trustees held one additional meeting in October order to approve the Annual Accounts in advance of the AGM the following month. ## Particular decisions taken by the Trustees 1. At the first meeting in April, the Trustees agreed that they would include a ‘governance check’ at a minimum of 2 of the monthly meetings each quarter. Using the Charity Commission’s 6-piece Jigsaw which summarises the main duties of Trustees, they would take in turn the questions related to each piece. This summary is based on the Commission’s publication, The Essential Trustee: what you need to know, what you need to do. 2. Further agreed, that at one meeting per quarter, to review a number of policies for approval. 3. The Trustees held the charity’s Annual General Meeting on 8 November 2022 **Management** The Trustees employ a Manager whose role is with reference to the services which are provided by the Lead Complex Needs Caseworker and the Community Support Worker. The Manager reports to the Trustees at each meeting. **Objectives and activities** The services provided by the Staff to support those relying on HSSH for their needs reflect the objectives and activities. An account is give in the Annual Review. * ## Annual Review 2023 ## **2022** **April to June** ‘ **Will we stay or will we (have to) leave?’** HSSH’s business year might begin in April of each year, but January’s two faces looking backward and forward is a constant feature. Sometimes this helps to emphasise continuity; on this occasion, in April 2022, the Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 January forward face looked as though it might contain an ending, the ending of continuous accommodation since January 2016. A Government grant, its Winter Transformation Fund, had kept 9 of HSSH’s 16 street homeless guests in accommodation following the end of lockdown; and that grant had now reached its end in March 2022. Another 7 guests were also in accommodation by reason of their claim for Leave to Remain either having been granted or being in process. The HSSH Trustees’ had already decided to extend the accommodation of the 9 when simultaneously Ealing Local Authority stepped in and offered to pay for the accommodation to last through to June. And so the inevitable return to the streets was postponed. The period of ‘Everyone In’, with its blanket coverage of accommodation for rough sleepers, had ended but the continuous support offered by HSSH Staff continued. This guest’s experience illustrates the level of support the HSSH Lead Case Worker was providing. **Guest experience** AS (not his real initials) had been placed in a hotel during lockdown in a south London borough on account of his multiple health concerns. These included on-going treatment for diabetes, high blood pressure and a cataract operation after which his sight was still limited. As he had made a claim for asylum, he was eligible for accommodation while the case was being resolved. AS appealed to the HSSH Case Worker to help him move, under Home Office regulations, to approved accommodation in Southall; when he was moved to Swindon, she accompanied him there. He was in great distress given his conditions; and eventually with her help moved back and across to east London. In the meantime his various medications had been discontinued, adding to his anxiety. The Case Worker saw this through into his new accommodation until a designated support worker could take on his case. Ealing Authority’s decision to maintain accommodation postponed that eventual ending but held in suspense the questions of what services HSSH would provide and how Staff would deliver them. The weekly Day Centre had picked up since the lockdown period with regular guests-now-visitors numbering **25** or more each week. This number would more than double by March 2023 on account of significant developments over the period. **July to September** ‘ **Everyone In’, Southall style** During this summer period, services at the Day Centre began to develop by the inclusion of (Ealing borough) commissioned services. This outcome was achieved by HSSH’s Community Support Worker who had already formed a good relationship with the team dedicated to supporting those with problems of alcohol and substance misuse, Recovery and Intervention Service Ealing (RISE). This link is immediately understandable as during the lockdown it became clearer that HSSH was a primary agent in arranging health appointments. Alcohol had been a major factor in stalling individuals’ health improvements. RISE Staff attending the Day Centre sessions, which continued at St John’s Church in Southall, offering an easy access to their clients for appointments. They could see HSSH Staff at the same time. For similar reasons, and again through the link work between HSSH Staff and St Mungo’s workers in particular, St Mungo’s itself as well as Thames Reach – both concerned with homelessness, Thames Reach particularly with moving to alternative accommodation where Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 possible – had begun to attend each week to enable appointments to be kept and new ones made. This sharing of one space made possible a more coordinated response to people with complex needs. The regular number at the weekly Day Centre had now become **35.** The other notable increase was of those guests and/or visitors wanting to return to India, known as Reconnection. The rate of returns had almost doubled: whereas 7 are recorded as reconnected throughout the previous year of April 2021 to March 2022, by the end of September, so half-way through the year, already 6 had returned. Even this pathway out of rough sleeping can be more complicated than anticipated. **Guest experiences** 1. BS (again, not actual initials) reconnected close to the end of July, but only after 10 days in-patient detox at a central London hospital. He waited in a hotel near to the airport, arranged by Thames Reach, with tickets for a date to fly, but on that date the medical escort wasn’t available. Staying on a further 2 days he needed regular monitoring by Staff to keep him from leaving to acquire alcohol. He did depart but without an escort. 2. Staff had obtained Emergency Travel documents for CS. He then left the accommodation being provided by HSSH as a pre-reconnection base. Had a number of conditions requiring medication and no indication to Staff of destination despite grant acquired by Staff for his return. ## **At the year’s half-way point, the Day Centre and Reconnection procedure are both** **significant developments** . Official reports which followed the end of Everyone In, such as the Kerslake Commission and Homeless Link’s Unlocking the door: Roadmap for supporting non-UK nationals both refer to the cooperative work done by commissioned and voluntary services during lockdown. They emphasised two things: that all the support agencies similarly should pull together as much as possible to provide a way off the streets for all, even its most entrenched; and secondly, that while everything must be done that is permissible within the law, good immigration advice _and_ case work should be established to help those with irregular immigration situations. The Day Centre practice clearly reflects at a local level that stated intention to work together for the good of each individual. For immigration case work, the GLA coopted a network of immigration lawyers across London coordinated by St Mungo’s. HSSH was able to access this service immediately. **October to December Adding structure to services** A ‘snapshot’ of the group of those needing more intense support at the start of October shows: - Immigration matters: 1 had received biometric card; 1 has had Appeal upheld against decision refusing his claim for Leave to Remain; 1 waiting for Home Office decision on claim for asylum; 1 searching for documented identity to apply for passport (had already achieved 20 years in the UK); 1 can apply under 20 year rule in next 6 months; 1 with similar claim waiting for case to be taken by immigration worker; 2 waiting for travel documents towards reconnection Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 - Health: 2 with no health issue; all others had need for constant medication including for heart and liver issues, requiring repeated GP appointments ; medication noted for mental health concerns for 3 guests - Homelessness: 3 in accommodation under Immigration ‘S4’ regulations (while case finally resolved); 3 in paid-for accommodation for health reasons including TB; 3 sharing room; in this situation, 1 person died suddenly overnight; 2 rough sleeping; 1 in accommodation following decision for Right to Remains. - Reconnection: by the end of October, 2 more individuals had returned to India. Since the people whom HSSH Staff support may have a combination of any of these needs it is clear that HSSH has a primary role in the development of a coordinated response to people with continuing complex needs. This role became more formalised as the **Southall Partnership** of agencies along with HSSH began regular meetings. The Partnership highlights the situation in Southall, the presence of a group of people effectively excluded from regular services of benefits, of secondary health and especially the exclusion from employment. This initiative was taken through the Ealing section of the Rough Sleeper Drug and Alcohol Team (RSDAT), the base for RISE. It is a regrettable fact that this forum has begun a supplementary meeting to review recent deaths of rough sleepers. The Churches in Southall have been and remain foundational to HSSH, providing from the beginning in 2016 the location of the night shelter (Holy Trinity and St Anselm’s) and then the Day Centre hosted by St John’s. An exceptional moment which brought together the work of the Day Centre and the agencies was the week-long Severe Weather Protocol Emergency (SWEP) in December. SWEP enabled rough sleepers to be taken into a disused hall, though with minimal facilities; the daily hospitality at St John’s for this group offered essential respite in the conditions. It was attended by the agencies who had been seeing their clients at the weekly Day Centre. This day-by-day supply of hot food, somewhere to be and focused attention from key workers would not have been possible without the whole Staff support coordinated, sustained and resourced by HSSH’s Community Support Worker. An unexpected tribute to the work of HSSH came at a national conference at Friends’ House, Euston Road, in that December. The title ‘Ending Migrant Homelessness for Good’ expressed something that had gone unnoticed according to one of the conference Coordinators: that ‘ _for a long time the homelessness and migrant sectors have operated apart; this is the first time that migrant homelessness has been considered its own area of concern_ ’. Earlier in a plenary session, the Faith communities representative at the Department for Levelling Up, Housing and Communities, highlighted HSSH as working with ‘ _the hardest group of homeless people to support_ ’. The average number attending the Day Centre had now risen above 40. **January to March** ‘ **I feel and look much healthier now** ’ (reported as said by a guest of Crisis returning from their fortnight’s annual ‘everyone in’ hotel accommodation over Christmas and New Year 2022-23). Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 If 2 weeks stay off the street with the services in-house for a range of health and well-being needs can bring about that response, might it be a prompt towards the sort of accommodation that HSSH could think of providing? The implication being that, freed from the anxieties that beset someone out in the open night after night, he or she might find some inner energy, some motivation, for deciding that they could achieve something better? **Guest experience** AS, first mentioned at the start of the Review, had his application for asylum refused. His multiple health needs, now including for diabetes and near-blindness as well as mobility restrictions, involved coordinating between his GP and Hospital Departments. This demonstrates the reliance on the HSSH’s Lead Case Worker to ensure that AS could respond to appointments. AS did receive the support of a Social Worker to take care of a pre-paid card for food, and to maintain accommodation. The Worker also referred AS to his GP for mental health needs, as he had found that AS was intending serious self-harm. The possible use of Holy Trinity’s premises was explored following a meeting in March, with the Archdeacon of Northolt, The Ven Catherine Pickford, involving HSSH Chair of Trustees, its Manager of Services and chaired by Rev Mark Poulson of St John’s. The premises could be available for 2 years; major architectural examination of the whole property would need to take place. The possibilities of use were restricted to day time use and not, as in its previous role, for continuous overnight shelter. It could be considered in the coming year for (limited) SWEP provision. **End of the Year** The question raised at the start, of what services HSSH would offer and how, seem to have an answer by March 2023. Centred on each person’s health and well-being, two forms of intense support: prioritising for daily contact those needing attention to health, immigration and other personal and social support tasks; and, in the community, facilitating the access to those services that can offer that minimal level of assistance that the UK State allows people with no other means. A formal note: to record that this shift of focus has been registered with the Charity Commission in HSSH’s self-description of activities for which it claims charitable status. * ## **Grants and Donations** The Trustees of Hope for Southall Street Homeless wish to thank the following charitable bodies which made substantial grants to HSSH during this past year to March 2023: The Albert Hunt Trust; The Cardinal’s Appeal Fund; The St John Southworth Caritas Fund; The Jesuit Fund for Social Justice; The Mrs Smith & Mount Trust; The National Lottery Awards for All; The Poor Servants of the Mother of God Trust The Trustees wish to acknowledge also the grant from the Government Department for Levelling Up, Housing and Communities for the Night Shelter Transformation Grant. **Individual Donors** HSSH wishes to thank in particular the individual donors who have made monthly gifts throughout the year, most through Direct Debit. HSSH deeply Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 appreciates their commitment to help HSSH maintain its services to people not eligible for any other means of support. **Donations of Food and Clothing** HSSH wishes to thank also its friends and neighbours, both individuals and businesses and shops that have donated food and clothing during the year. HSSH acknowledges and thanks them for sharing from what they have or produce for the benefit of HSSH’s visitors to its Day Centre. **All Grants to HSSH since being founded** (excluding contributions specific to the year 2022/23 as listed above) An Anonymous Trust Caritas Westminster Diocese of London Homeless Appeal Society of the Sacred Heart Clifton Primary School Miss Rashpal Kaur & Congregation St John Southworth Fund St James – Southall Waterside St George’s, Southall Mrs Rashpal Kaur Sohal and Congregation SMG General Council St Luke’s Parish, Pinner Alec Reed Academy Southall Jesuit Community Passionist Grants Fund Pacific Eagle Ltd Berkeley Homes Southall Waterside Southall Wards Forum Little Company of Mary rd Sisters of the Sacred Heart of Mary and Joseph Ealing Abbey Farm Street Parish Hasmat’s Ltd Archer Trust Cardinal’s Appeal Fund National Lottery Fund St Mary Norwood Green PCC The Leslie Aldridge Trust The Edward Gostling Foundation Fund The National Lottery Community Fund Albert Hunt Trust Cardinal's Appeal Fund The Jesuit Social Fund Near Neighbours St Anselm's Young Adults Grp St Edward’s Golders Green St Anselm’s Parish St Wilfrid’s, Preston Hilden Charitable Trust Sisters of the Holy Cross Archer Trust Emmanuel Southall Missionaries of Charity, Southall Jesuits in Britain Holy Trinity Southall Devonshire Estate Agents Souter Charitable Trust Central Jamia Masjid Medical Mission Sisters Religious of the Assumption Ealing CVS St Anselm’s Catholic Primary School Kingsdown Methodist Church Albert Gubay Foundation Housing Justice Southall Wards Forum St John Southall PC The Brothers Trust The London Community Response London Catalyst Samaritan Fun ******* 3[rd] January 2024 Hope Southall Homeless/Trustees Matters/AGMs/AGM Year ending March 2023/Annual Report Yr end March 2023 **----- Start of picture text -----**
Charity Name No (if any)
Hope for Southall Street Homeless 1164674
Receipts and payments accounts CC16a
For the period Period start date Period end date
To
from 01/04/2022 31/03/2023
Section A Receipts and payments
Unrestricted Restricted Endowment
Total funds Last year
funds funds funds
£ £ £ £ £
A1 Receipts
Donations 8,573.53 - - 8,573.53 44,769.28
Grants 69,637.00 53,200.00 - 122,837.00 123,345.21
Other income 245.75 - - 245.75 176.04
- - - - -
- - - - -
- - - - -
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- - - - -
78,456.28 53,200.00 - 131,656.28 168,290.53
Sub total (Gross income for AR)
A2 Asset and investment sales,
(see table).
- - - -
- - - - -
Sub total - - - - -
Total receipts 78,456.28 53,200.00 - 131,656.28 168,290.53
A3 Payments
Staff Costs - inc volunteer Co-ordinator and
Case Workers 59,102.17 49,116.19 - 108,218.36 136,853.98
Training 308.00 - - 308.00 -
Guest Support 3,445.44 11,802.67 - 15,248.11 43,993.00
Venue & Centre costs 4,375.00 625.00 - 5,000.00 -
Insurance 906.43 - - 906.43 893.24
Telephone, Postage, Subscriptions, etc 4,818.75 - - 4,818.75 3,027.77
Sundries 1,950.00 - - 1,950.00 375.10
Fundraising 35.00 - - 35.00 -
- - - -
Sub total [ 74,940.79 ] 61,543.86 - 136,484.65 185,143.09
A4 Asset and investment
purchases, (see table)
- - - -
- - - -
Sub total [ - ] - - - -
Total payments 74,940.79 61,543.86 - 136,484.65 185,143.09
Net of receipts/(payments) 3,515.49 -8,343.86 - -4,828.37 -16,852.56
A5 Transfers between funds -1,494.60 1,494.60 - - -
A6 Cash funds last year end 114,894.18 63,005.90 - 177,900.08 194,752.64
Cash funds this year end 116,915.07 56,156.64 - 173,071.71 177,900.08
**----- End of picture text -----**
CCXX R1 accounts (SS) 07/09/2023 1 ## **Section B Statement of assets and liabilities at the end of the period** |**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B5 Liabilities**
**B3 Investment assets**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B1 Cash funds**|**Details**
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(agree balances with receipts and payments
account(s))
Cash at bank
Petty cash
**Details**
**Details**
**Details**
Signature|**Unrestricted**
**funds**
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**funds**
**£**
**£**
**116,515.07**
**56,156.64**
**400.00**
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**-**
**116,915.07**
**56,157**
OK
OK
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**to nearest £**
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Print Name
SUSAN CAWLEY|**Endowment**
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3 January 2024| CCXX R2 accounts (SS) 07/09/2023 2 ## **Independent examiner's report on the accounts** **Section A Independent Examiner’s Report** **Report to the trustees/** Charity Name HOPE FOR SOUTHALL STREET HOMELESS **members of On accounts for the year** 31/03/2023 **Charity no** 1164674 **ended (if any) Set out on pages** 1-2 I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 31/03/2023. - **Responsibilities and** As the charity trustees of the Trust, you are responsible for the preparation **basis of report** of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. **Independent** I have completed my examination. I confirm that no material matters have **examiner's statement** come to my attention in connection with the examination which gives me cause to believe that in, any material respect: - accounting records were not kept in accordance with section 130 of the Act or - the accounts do not accord with the accounting records I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached. |**Signed:**
**Name:**
**Relevant professional**
**qualification(s) or body**
**(if any):**
**Address:**|**Date:**|| |---|---|---| |||3rd January 2024| |||| ||JOHN THOMAS|| |||| ||B.Sc.(Econ) FCCA|| |||| ||450 Bath Road|| ||Longford|| ||Heathrow|| ||UB7 0EB|| 1 **October 2018** **IER** **Section B Disclosure** Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners). **Give here brief details of any items that the examiner wishes to disclose** . 2 **October 2018** **IER**