From ## Trustees' Annual Report for the period Period start date Period end date Day Month Year Day Month Year 1st July 2024 To 30th June 2025 ## Section A Reference and administration details Charity name Restore Counselling, Training and Related Services Restore, Restore Counselling, Restore Counselling Services, Other names charity is known by Buddy of Hope (Bursary Fund name) Registered charity number (if any) 1164306 Charity's principal address 57 High Street Tunbridge Wells Kent Postcode TN1 1XU ## Names of the charity trustees who manage the charity |1
2
3|Trustee name|Office (if any)|Dates acted if not for whole
year|Name of person (or body) entitled to
appoint trustee (ifany)| |---|---|---|---|---| ||David Hill|Chairman|Appointed as Chairman
on 28thMay2025|| ||Linden Sanders|||| ||Stephen McCreath|||| ## Names and addresses of advisers (Optional information) |Names and addresses of advisers (Optional information)|Names and addresses of advisers (Optional information)|Names and addresses of advisers (Optional information)| |---|---|---| |Type of adviser
Name
Address||| |Independent Examiner|Emyr Jones|Jones & Graham Accountants Ltd, 6 Hall Square,
Denbigh, LL16 3NU.| Name of chief executive or names of senior staff members (Optional information) Jacqueline (Jackie) Farmer: Chief Executive Officer ## Section B Structure, governance and management Description of the charity’s trusts Constitution (based on the Charity Commission model for a CIO whose only Type of governing document voting members are its charity trustees) (e.g. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (e.g. trust, association, company) Appointed by charity founder initially; further trustees have been and will be Trustee selection methods appointed by existing trustees (e.g. appointed by, elected by) March 2012 TAR 1 ## Additional governance issues (Optional information) ## You may choose to include Appointment, induction and training of trustees. additional information, where relevant, about: Trustees are appointed who have the necessary skills and experience to ensure that the charity is operating as professionally as possible (for example in governance, administrative and financial matters) and also to enable the charity to move forwards and grow. - policies and procedures adopted for the induction and training of trustees; Each trustee will be given an oversight of the objects, vision and present status of the charity, a copy of both the charity's constitution and the Charity Commission's guidance: 'The essential trustee: what you need to know, what you need to do', will declare any conflicts of interest and sign the Charity Commission Trustee Declaration. The trustees all hold a valid DBS certificate and are committed to training in safeguarding. - the charity’s organisational structure and any wider network with which the charity works; - relationship with any related parties; - trustees’ consideration of Organisational structure. major risks and the system and procedures to manage them. The trustees have appointed Jackie Farmer as Chief Executive Officer of the charity's operations, which includes being the principal counsellor, supervisor and trainer for the charity. Jackie reports directly to the trustees. ## Risk management. The charity holds a risk management policy and maintains a risk register which identifies any potential risk for the charity, the likelihood of that risk occurring and the impact that risk would have, should it occur. The register identifies 22 risks under 4 headings: Governance risks, Operational risks, Financial risks and External Factors. The register sets out the procedure to manage the risks through identifying whose responsibility it is to monitor the risk, the control procedure and monitoring process, what possible improvements could be made and the date the risk needs to be reviewed. ## Section C Objectives and activities |Summary of the objects of the
charity set out in its governing
document
Summary of the main activities
undertaken for the public benefit
in relation to these objects
(include within this section the
statutory declaration that trustees
have had regard to the guidance
issued by the Charity
Commission on public benefit)|The charity has two objectives:
1.
The advancement of physical, spiritual and mental health, primarily,
but not exclusively, through the provision of counselling and therapy
services
2.
The relief of those in need by reason of loneliness, isolation, age, ill
health, disability or financial hardship
All such purposes are to be carried out in a manner consistent with the
Christian Faith and the doctrines set out in the schedule attached to its
constitution.| |---|---| ||Counselling
and
Psychotherapy
Service.
The charity's counselling and psychotherapy service is available for any
member of the public and its main purpose is for those in poverty not to
be excluded. Therefore, the charity has a bursary fund which means that
an individual can pay what they realistically can afford to access the
service.
Assessments regarding how much bursary will be granted will be
assessed on a case-by-case basis. In order for clients to place a value on
the service that they are receiving, the trustees have set the minimum| March 2012 TAR 2 donation as being £15 per session. The bursary fund is advertised on all the material the charity displays and is also stated on their website: It is the charity's commitment to provide a skilled, safe and professional service for the public benefit. All counsellors who work for Restore are members of The Association of Christians in Counselling & Linked Professions, the British Association for Counsellors and Psychotherapists, the UK Council for Psychotherapy or The British Association of Art Therapists. This means that they abide by the ethical framework set out by these bodies, receive regular supervision and ongoing training. In addition, all counsellors are DBS checked and have received relevant safeguard training. The charity is committed to providing a non-judgemental service and aims to treat all people respectfully regardless of gender, sexual orientation, ethnic origin or religion. Whilst the charity upholds a Christian ethos and demonstrates Christian values, it does not see the advancement of Christianity as one of its purposes and Christianity is not promoted. ## Supervision. A clinical supervision service is offered as part of the charity's services. In order for the service to be affordable to all, trainee counsellors and counsellors setting up in private practice with a very small client load are eligible for a fee reduction and therefore help through the bursary. Charities are offered a fee which will see an increase less frequently than annually. The supervision service pays for the charity's counsellors to receive supervision (using both internal and external qualified supervisors) and has money left over for the charity's general and bursary fund. ## Training. Continuous Professional Development (CPD) training for both counsellors and the general public provides a means of raising funds for the charity. Public benefit is also ensured because the training enables counsellors and others in the helping professions to increase their skills and knowledge, which will help a significant section of the public. CPD also keeps counsellors up to date with ethics and legislation, safeguarding their professional practice. Any private benefit received through the counselling, supervision and training service has been considered by the trustees and concluded to be legitimately incidental. This is due to such benefits falling below the national average for the service delivered, as well as any benefit being a necessary by-product of providing professional services for the public benefit. ## Section D Achievements and performance Summary of the main achievements of the charity during the year ## Counselling. Now in its tenth financial year, the team has increased to one full time and fourteen part time therapists (which includes three student therapists). During the period 1[st] July 2024-30[th] June 2025 the charity supported 99 people in its counselling/therapy service. 14% were primary school age, 15% were secondary school age, 6% were aged 19-24, 55% were aged 25 and over, and 10% were couples. March 2012 TAR 3 Section D Achievements and performance Overall, 1,276 counselling/therapy sessions were provided over the year. 50% of those who came to see us required bursary assistance, which totalled £19,331. ## Supervision. 17 individuals have received clinical supervision through the charity this year. This has taken place either fortnightly, monthly or six weekly. The individuals make up trainee counsellors and qualified counsellors (both for charities and in private practice) and professionals who work in a charity setting with those who are experiencing suicidal intent or have experienced trauma, violence and/or abuse. 5 clinical supervision groups also ran, for managers and volunteers of a local charity working with domestic abuse. ## Training. Training this financial year has been focussed on delivering training to secondary school staff across the country, on the subject of understanding and preventing suicide. Right at the end of the charity’s financial year two years ago, the charity received £16,000 in restricted funds from the David Riddell Memorial CIO to enable this training to take place. The charity delivered the training to 6 secondary schools this year. 2 of these trainings were whole day trainings, and 4 of the trainings were delivered as 3-part twilight sessions. The feedback from delegates has been incredibly positive. ## Section E Financial review The charity’s policy, set by the trustees, is to keep 3 months operational Brief statement of the charity’s expenses in reserve. policy on reserves Details of any funds materially in deficit ## Further financial review details (Optional information) The charity’s sources of funds have come from: client and supervisee fees, one-off donations, regular giving by individuals and a local church, grants and training. Eight grants were given to the charity this financial year. Restore is grateful for the support of the Gatwick Foundation Trust, Alchemy Foundation, R G Hills Charitable Trust, Martin Charitable Trust, Evelyn May Charitable Trust, the SMB Trust, Charlotte Marshall Charitable Trust and Fidelity investment, through their Givingforce Foundation. Emily Burt very generously ran the London marathon for the charity this year, which the charity is incredibly grateful and thankful for. Not only was running the marathon a huge achievement in itself, Emily raised over £2,300 for Restore, which was matched by Fidelity. The charity also wishes to express its thanks to Royal Tunbridge Wells The charity’s sources of funds have come from: client and supervisee You may choose to include fees, one-off donations, regular giving by individuals and a local church, additional information, where grants and training. relevant about: - the charity’s principal Eight grants were given to the charity this financial year. Restore is - sources of funds (including grateful for the support of the Gatwick Foundation Trust, Alchemy - any fundraising); Foundation, R G Hills Charitable Trust, Martin Charitable Trust, Evelyn - how expenditure has May Charitable Trust, the SMB Trust, Charlotte Marshall Charitable Trust supported the key objectives and Fidelity investment, through their Givingforce Foundation. of the charity; - Emily Burt very generously ran the London marathon for the charity this - investment policy and year, which the charity is incredibly grateful and thankful for. Not only was - objectives including any running the marathon a huge achievement in itself, Emily raised over - ethical investment policy £2,300 for Restore, which was matched by Fidelity. - adopted. March 2012 TAR 4 Round Table who funded our manager to train in EMDR psychotherapy for children and adolescents. Whilst the charity’s expenditure has exceeded its income this year, due to the reserves the charity holds and the organisational structure in place, the trustees are confident that the charity will be able to continue to grow and meet the demand for its services next year. ## Section F Other optional information ## Section G Declaration The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees Signature(s) Full name(s) David Hill Position (eg Secretary, Chair, Chairman etc) Date 27/03/2026 March 2012 TAR 5 |Restore Counselling, Training and Related Services|Restore Counselling, Training and Related Services|1164306||| |---|---|---|---|---| |Receipts andpayments accounts||||CC16a| |Period start date
7/1/2024
For the period
from|To|Period end date
6/30/2025||| |Section A Receipts and payments|Section A Receipts and payments||||| |---|---|---|---|---|---| |to the nearest £
A1 Receipts
Unrestricted
funds||Restricted funds
to the nearest £|to the nearest £
Endowment
funds|Total funds
to the nearest £|Last year
to the nearest £| |Client counsellingfees|40,971
7,695
2,490
1,241
-
2,495
6,848
12,750
1,040
75,530|-
-
-
-
-
-
-
-
-|-
-
-
-
-
-
-
-
-|40,971
7,695
2,490
1,241
-
2,495
6,848
12,750
1,040
75,530|39,831| |Regular Giving|||||9,060| |One-off donations|||||3,810| |Gift Aid|||||1,532| |Training|||||1,900| |Fundraising|||||53| |Supervision|||||6,160| |Grants|||||11,045| |Schools work|||||-| |_Sub total(Gross income for AR)_|||||73,391| ||||||| |A2 Asset and investment sales,
(see table).|-
-
-||||| |||-
-
-|-
-
-|-
-
-|| ||||||-| |_Sub total_|||||-| |_Total receipts_ 75,530
A3Payments|||||| ||75,530|-|-|75,530|73,391| ||||||| |Counsellor fees and insurance|54,118
6,595
10,777
633
803
1,024
284
480
1,968
267
1,018
2,684
80,651|4,866
1,075
5,941|-
-
-
-
-
-
-
-
-
-
-
-
-
-|58,984
6,595
10,777
633
803
1,024
284
480
1,968
267
2,093
2,684
-
86,592|59,920| |Supervision, safeguardingand GDPR|||||5,641| |Rent|||||9,579| |Resources|||||1,141| |CPD Trainingfor counsellors|||||495| |IT costs : website, support, software|||||1,881| |Marketing|||||200| |Fundraisingcosts|||||1,649| |Grant writing|||||3,684| |Phone|||||250| |Office costs, stationery, cleaning|||||1,718| |Finance costs and bank fees|||||2,998| |Other|||||-| |_Sub total_|||||88,199| ||||||| |A4 Asset and investment
purchases,(see table)|-
-
-||||| |||-
-
-|-
-
-|-
-
-|| ||||||| |_Sub total_|||||-| |_Total payments_ 80,651
_Net of receipts/(payments)_ - 5,121
A5 Transfers between funds
A6 Cash funds last year end
19,689
_Cash funds this year end_ 14,568|||||| ||80,651|5,941|-|86,592|88,199| ||||||| ||- 5,121
19,689
14,568|- 5,941
13,801
7,860|-
-
-
-|- 11,062
-
33,490
22,428|- 14,808| ||||||-| ||||||48,298| ||||||33,490| |Section B Statement of assets and liabilities at the|Section B Statement of assets and liabilities at the|end of the period|| |---|---|---|---| |Categories
B1 Cash funds
B2 Other monetary assets
B3 Investment assets
B5 Liabilities
B4 Assets retained for the
charity’s own use
Signed by one or two trustees on
behalf of all the trustees|Details
Cash in the bank
Details
Gift Aid to be reclaimed
Client and supervisee fees yet to be paid
Details
Details
Details
Signature
_Total cash funds_
(agree balances with receipts and payments
account(s))|Restricted funds
to nearest £
to nearest £
14,568
7,860
-
-
-
-
14,568
7,860
OK
OK
Restricted funds
to nearest £
to nearest £
28
-
309
-
-
-
-
-
-
-
-
-
Cost (optional)
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-
-
-
-
Cost (optional)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Print Name
DAVID HILL
Unrestricted
funds
Unrestricted
funds
Fund to which asset
belongs
Fund to which asset
belongs
Fund to which
liability relates
Amount due
(optional)|to nearest £
Endowment
funds| ||||-| ||||-| ||||-| ||||-| ||||OK| ||||to nearest £
Endowment
funds| ||||-| ||||-| ||||-| ||||-| ||||-| ||||-| ||||Current value
(optional)| ||||-| ||||-| ||||-| ||||-| ||||-| ||||Current value
(optional)| ||||-| ||||-| ||||-| ||||-| ||||-| ||||-| ||||-| ||||-| ||||-| ||||When due
(optional)| ||||| ||||| ||||| ||||| ||||| ||||| ||||Date of
approval| |||DAVID HILL|27/03/26| ||||| **Independent examiner's report on the accounts** ## **Section A Independent Examiner’s Report** **Report to the trustees/** Charity Name **members of** RESTORE COUNSELLING, TRAINING AND RELATED SERVICES **On accounts for the year** 30/06/2025 **Charity no** 1164306 **ended (if any) Set out on pages** I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 30/06/2025. - **Responsibilities and** As the charity trustees of the Trust, you are responsible for the preparation **basis of report** of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. **Independent** I have completed my examination. I confirm that no material matters have **examiner's statement** come to my attention (other than that disclosed below *) in connection with the examination which gives me cause to believe that in, any material respect: - accounting records were not kept in accordance with section 130 of the Act or - the accounts do not accord with the accounting records I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached. * _Please delete the words in the brackets if they do not apply._ |**Signed:**
**Name:**
**Relevant professional**
**qualification(s) or body**
**(if any):**
**Address:**

||16/04/2026| |---|---|---| |||| ||EMYR JONES|| |||| ||F.C.C.A.|| |||| ||JONES & GRAHAM ACCOUNTANTS LTD|| ||6 HALL SQUARE|| ||DENBIGH, LL16 3NU|| 1 **October 2018** **IER** **Section B Disclosure** Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners). **Give here brief details of any items that the examiner wishes to disclose** . 2 **October 2018** **IER**