## **Trustees' Annual Report for the period**
**From**
Period start date Period end date Day Month Year Day Month Year 1st July 2023 **To** 30th June 2024
## Section A Reference and administration details
**Charity name** Restore Counselling, Training and Related Services
Restore, Restore Counselling, Restore Counselling Services, **Other names charity is known by** Buddy of Hope (Bursary Fund name)
**Registered charity number (if any)** 1164306
**Charity's principal address**
|57 High Street||
|---|---|
|Tunbridge Wells||
|Kent||
|**Postcode**|TN1 1XU|
## **Names of the charity trustees who manage the charity**
|1
2
3
4|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**
**year**|**Name of person (or body) entitled**
**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Stephen McCreath|Chairman|||
||Duncan MacMurchy||Retired in April 2024||
||Linden Sanders||||
||David Hill||Appointed in April 2024||
## **Names and addresses of advisers (Optional information)**
|**Type of adviser**
**Name**
**Address**|**Type of adviser**
**Name**
**Address**|**Type of adviser**
**Name**
**Address**|
|---|---|---|
|Independent Examiner|||
|**Name of chief executive or names of senior staff members (Optional information)**|||
|Jacqueline (Jackie) Barrett: Managing Director (now known as Jacqueline Farmer)|||
Jacqueline (Jackie) Barrett: Managing Director (now known as Jacqueline Farmer)
## **Section B Structure, governance and management**
## **Description of the charity’s trusts**
Constitution (based on the Charity Commission model for a CIO whose only Type of governing document voting members are its charity trustees) (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company)
Appointed by charity founder initially; further trustees have been and will be Trustee selection methods appointed by existing trustees (eg. appointed by, elected by)
March **2012**
**TAR**
1
## **Additional governance issues (Optional information)**
## You **may choose** to include **Appointment, induction and training of trustees.** additional information, where relevant, about:
Trustees are appointed who have the necessary skills and experience to ensure that the charity is operating as professionally as possible (for example in governance, administrative and financial matters) and also to enable the charity to move forwards and grow.
- policies and procedures adopted for the induction and training of trustees;
Each trustee will be given an oversight of the objects, vision and present status of the charity, a copy of both the charity's constitution and the Charity Commission's guidance: 'The essential trustee: what you need to know, what you need to do', will declare any conflicts of interest and sign the Charity Commission Trustee Declaration. The trustees all hold a valid DBS certificate and are committed to training in safeguarding.
- the charity’s organisational structure and any wider network with which the charity works;
- relationship with any related parties;
- trustees’ consideration of **Organisational structure.** major risks and the system and procedures to manage them.
The trustees have appointed Jackie Barrett as Managing Director of the charity's operations, which includes being the principal counsellor, supervisor and trainer for the charity. Jackie reports directly to the trustees.
## **Risk management.**
The charity holds a risk management policy and maintains a risk register which identifies any potential risk for the charity, the likelihood of that risk occurring and the impact that risk would have, should it occur. The register identifies 22 risks under 4 headings: Governance risks, Operational risks, Financial risks and External Factors. The register sets out the procedure to manage the risks through identifying whose responsibility it is to monitor the risk, the control procedure and monitoring process, what possible improvements could be made and the date the risk needs to be reviewed.
## **Section C Objectives and activities**
|**Summary of the objects of the**
**charity set out in its governing**
**document**
**Summary of the main activities**
**undertaken for the public**
**benefit in relation to these**
**objects (include within this**
**section the statutory**
**declaration that trustees have**
**had regard to the guidance**
**issued by the Charity**
**Commission on public benefit)**|The charity has two objectives:
1.
The advancement of physical, spiritual and mental health, primarily,
but not exclusively, through the provision of counselling and therapy
services
2.
The relief of those in need by reason of loneliness, isolation, age, ill
health, disability or financial hardship
All such purposes are to be carried out in a manner consistent with the
Christian Faith and the doctrines set out in the schedule attached to its
constitution.|
|---|---|
||Counselling
and
Psychotherapy
Service.
The charity's counselling and psychotherapy service is available for any
member of the public and its main purpose is for those in poverty not to
be excluded. Therefore, the charity has a bursary fund which means that
an individual can pay what they realistically can afford to access the
service.
Assessments regarding how much bursary will be granted will be
assessed on a case-by-case basis. In order for clients to place a value on
the service that they are receiving, the trustees have set the minimum|
March **2012**
**TAR**
2
donation as being £15 per session. The bursary fund is advertised on all the material the charity displays and is also stated on their website:
It is the charity's commitment to provide a skilled, safe and professional service for the public benefit. All counsellors who work for Restore are members of The Association of Christians in Counselling & Linked Professions, the British Association for Counsellors and Psychotherapists, the UK Council for Psychotherapy or The British Association of Art Therapists. This means that they abide by the ethical framework set out by these bodies, receive regular supervision and ongoing training. In addition, all counsellors are DBS checked and have received relevant safeguard training.
The charity is committed to providing a non-judgemental service and aims to treat all people respectfully regardless of gender, sexual orientation, ethnic origin or religion. Whilst the charity upholds a Christian ethos and demonstrates Christian values, it does not see the advancement of Christianity as one of its purposes and Christianity is not promoted.
## Supervision.
A clinical supervision service is offered as part of the charity's services. In order for the service to be affordable to all, trainee counsellors and qualified counsellors with a very small client load are eligible for a fee reduction and therefore help through the bursary. Charities are offered a fee which will not see an annual increase. The supervision service pays for the charity's counsellors to receive supervision (using external qualified supervisors) and has money left over for the charity's general and bursary fund.
## Training.
Continuous Professional Development (CPD) training for both counsellors and the general public provides a means of raising funds for the charity. Public benefit is also ensured because the training enables counsellors and others in the helping professions to increase their skills and knowledge, which will help a significant section of the public. CPD also keeps counsellors up to date with ethics and legislation, safeguarding their professional practice.
Any private benefit received through the counselling, supervision and training service has been considered by the trustees and concluded to be legitimately incidental. This is due to such benefits falling below the national average for the service delivered, as well as any benefit being a necessary by-product of providing professional services for the public benefit.
## Section D Achievements and performance
**Summary of the main achievements of the charity during the year**
**Counselling.** Now in its ninth financial year, the team has increased to one full time and eleven part time therapists. During the period 1[st] July 2023-30[th] June 2024 the charity supported over 100 people. 35% were people in the 4– 25-year age group, 55% were people aged over 25, 2% were couples and 8% were parents.
Overall, 1,346 counselling/therapy sessions were provided over the year.
March **2012**
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Section D Achievements and performance This is 431 more sessions than two years ago. 53% of those who came to see us required bursary assistance, which totalled £19,789.
## **Supervision.**
20 individuals have received clinical supervision through the charity this year. This has taken place either fortnightly, monthly or six weekly. The individuals make up trainee counsellors and qualified counsellors (both for charities and in private practice) and professionals who work in a charity setting with those who are experiencing suicidal intent or have experienced trauma, violence and/or abuse. In April 2024, the charity rekindled a partnership made prior to lockdown and began to facilitate group supervision to managers and volunteers of a local charity working with domestic abuse.
## **Training.**
New to this year was the delivery of Child-Parent Relationship Therapy training, led by one of our experienced Play Therapist’s. This aimed to teach parents how to identify and respond to their children’s feelings, use reflective listening skills, set effective limits and help their child learn selfcontrol and responsibility. The charity received some excellent feedback on how helpful the training was. Two training days via Zoom were successfully delivered to a counselling charity. In January the Managing Director delivered training on creative counselling, and in March the training was on the subject of suicidal ideation.
Right at the end of the charity’s last financial year, we received £16,000 in restricted funds from the David Riddell Memorial CIO. This was a grant to enable the charity to deliver training on understanding and preventing suicide, to secondary school staff across the country. This year has mainly focussed on putting the training together. The charity delivered the training to two secondary schools, and has a number of schools booked to deliver the training to in the autumn term.
## **Section E Financial review**
**Brief statement of the charity’s policy on reserves**
The charity’s policy, set by the trustees, is to keep 3 months operational expenses in reserve.
**Details of any funds materially in deficit**
## **Further financial review details (Optional information)**
You **may choose** to include additional information, where relevant about:
- the charity’s principal sources of funds (including any fundraising);
The charity’s sources of funds have come from: client and supervisee fees, one-off donations, regular giving by individuals and a local church, grants and training.
Six grants were given to the charity this financial year. Restore is grateful for the support of The Albert Hunt Trust, the Rowan Bentall Charitable Trust (x2), the Casey Trust, Fidelity investment and the SMB Trust.
March **2012**
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4
how expenditure has The charity also wishes to express its thanks to Royal Tunbridge Wells supported the key objectives Round Table who funded some Play Therapy resource kits to use in our of the charity; work in two local primary schools. investment policy and objectives including any This financial year the charity took on an Admin Assistant on a selfethical investment policy employed sessional basis to manage the initial enquiries when someone adopted. is seeking one of the charity’s services. This is a role which has been undertaken by one of the charity’s experienced counsellors and has meant that it can free up the Managing Director’s time to focus on other aspects of the charity.
Whilst the charity’s expenditure has exceeded its income this year, due to the reserves the charity holds and the organisational structure in place, the trustees are confident that the charity will be able to continue to grow and meet the demand for its services next year.
## **Section F Other optional information**
## **Section G Declaration**
**The trustees declare that they have approved the trustees’ report above.**
## **Signed on behalf of the charity’s trustees**
**Signature(s) Full name(s)** David Hill **Position (eg Secretary, Chair,** Trustee **etc) Date** 22/04/2025
March **2012**
**TAR**
5
|**Restore Counselling, Training and Related Services**|**Restore Counselling, Training and Related Services**|**1164306**|||
|---|---|---|---|---|
|**Receipts andpayments accounts**||||**CC16a**|
|**Period start date**
01/07/2023
**For the period**
**from**|**To**|**Period end date**
30/06/2024|||
|**Section A Receipts and payments**|**Section A Receipts and payments**||||||
|---|---|---|---|---|---|---|
|**A1 Receipts**|**Unrestricted**
**funds**
**to the nearest**
**£**
**39,831**
**9,060**
**3,810**
**1,532**
**1,900**
**53**
**6,160**
**10,045**
**-**
**72,391**
**-**
**-**
**-**
**72,391**
**58,966**
**5,065**
**9,579**
**809**
**-**
**1,731**
**200**
**-**
**3,684**
**250**
**1,718**
**2,998**
**-**
**85,000**
**-**
**-**
**-**
**85,000**
**-**
**12,609**
**32,298**
**19,689**|**Restricted**
**funds**
**to the nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**1,000**
**-**
**1,000**
**-**
**-**
**-**
**1,000**
**954**
**576**
**-**
**332**
**495**
**150**
**-**
**-**
**-**
**-**
**692**
**-**
**-**
**3,199**
**-**
**-**
**-**
**3,199**
**-**
**2,199**
**16,000**
**13,801**|**Endowment**
**funds**
**to the nearest £**|**Total funds**
**to the nearest £**
**39,831**
**9,060**
**3,810**
**1,532**
**1,900**
**53**
**6,160**
**11,045**
**-**
**73,391**
**-**
**-**
**-**
**73,391**
**59,920**
**5,641**
**9,579**
**1,141**
**495**
**1,881**
**200**
**1,649**
**3,684**
**250**
**1,718**
**2,998**
**-**
**88,199**
**-**
**-**
**-**
**88,199**
**-**
**14,808**||**Last year**
**to the nearest £**|
|Client counsellingfees|**39,831**||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**39,831**||**39,157**|
|Regular Giving|**9,060**|||**9,060**||**6,431**|
|One-off donations|**3,810**|||**3,810**||**3,308**|
|Gift Aid|**1,532**|||**1,532**||**789**|
|Training|**1,900**|||**1,900**||**655**|
|Fundraising|**53**|||**53**||**4,164**|
|Supervision|**6,160**|||**6,160**||**7,367**|
|Grants|**10,045**|||**11,045**||**17,300**|
|Other|**-**|||**-**||**-**|
|**_Sub total_**_(Gross income for_
_AR)_|**72,391**|||**73,391**||**79,171**|
||||||||
|**A2 Asset and investment sales,**
**(see table).**|||||||
||**-**||**-**
**-**
**-**|**-**|||
||**-**|||**-**||**-**|
|**_Sub total_**|**-**|||**-**||**-**|
|**_Total receipts_**
**A3 Payments**|||||||
||||**-**|**73,391**||**79,171**|
||||||||
|Counsellor fees and insurance|**58,966**||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**59,920**||**58,403**|
|Supervision,safeguardingand GDPR|**5,065**|||**5,641**||**7,094**|
|Rent|**9,579**|||**9,579**||**7,964**|
|Resources|**809**|||**1,141**||**225**|
|CPD Trainingfor counsellors|**-**|||**495**||**170**|
|IT costs : website,support,software|**1,731**|||**1,881**||**1,419**|
|Marketing|**200**|||**200**||**428**|
|Fundraisingcosts|**-**|||**1,649**||**1,649**|
|Grant writing|**3,684**|||**3,684**||**3,732**|
|Phone|**250**|||**250**||**224**|
|Office costs,stationery,cleaning|**1,718**|||**1,718**||**540**|
|Finance costs and bank fees|**2,998**|||**2,998**||**3,139**|
|Other|**-**|||**-**||**-**|
|**_Sub total_**|**85,000**|||**88,199**||**84,987**|
||||||||
|**A4 Asset and investment**
**purchases, (see table)**|||||||
||**-**||**-**
**-**
**-**|**-**|||
||**-**|||**-**|||
|**_Sub total_**|**-**|||**-**||**-**|
|**_Total payments_**
**_Net of receipts/(payments)_**
**A5 Transfers between funds**
**A6 Cash funds last year end**
**_Cash funds this year end_**|||||||
||||**-**|**88,199**||**84,987**|
||||||||
||**-**
**12,609**|**-**
**2,199**|**-**|**-**
**14,808**||**-**
**5,816**|
||||**-**
**-**|**-**||**-**|
||**32,298**|**16,000**||**48,298**||**48,928**|
||**19,689**|**13,801**|**-**|
**33,490**||**38,114**|
CCXX R1 accounts (SS)
1
## **Section B Statement of assets and liabilities at the end of the period**
|**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B5 Liabilities**
**B3 Investment assets**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B1 Cash funds**|**Details**
**Details**
**Details**
**Details**
**_Total cash funds_**
(agree balances with receipts and payments
account(s))
Gift Aid to be reclaimed
Client and supervisee fees yet to be paid
**Details**
Cash in the bank
Signature|**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**19,689**
**13,801**
**-**
**-**
**-**
**-**
**19,689**
**13,801**
OK
OK
**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**20**
**-**
**1,703**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**liability relates**
**Amount due**
**(optional)**
**-**
**-**
**-**
**-**
**-**
Print Name
DAVID HILL|**Endowment**
**funds**
**to nearest £**|
|---|---|---|---|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||OK|
||||**Endowment**
**funds**
**to nearest £**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**When due**
**(optional)**|
|||||
|||||
|||||
|||||
|||||
|||||
||||Date of
approval|
|||DAVID HILL|17/02/2025|
|||||
CCXX R2 accounts (SS)
2
**Independent examiner's report on the accounts**
## **CHARITY COMMISSION** FOR ENGLAND AND WALES
**Report to the trustees/ members of**[Restore Counselling, Training and Related Services ] **On accounts for the year** 30/06/2024 **Charity no** 1164306 **ended (if any) Set out on pages** 1-2
I report to the trustees on my examination of the accounts of the above charity ("the Trust") for the year ended 30/06/2024.
- **Responsibilities and** As the charity trustees of the Trust, you are responsible for the preparation **basis of report** of the accounts in accordance with the requirements of the Charities Act 2011 ("the Act").
I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.
**Independent** I have completed my examination. I confirm that no material matters have **examiner's statement** come to my attention ( other than that disclosed below*) in connection with the examination which gives me cause to believe that in, any material respect:
- accounting records were not kept in accordance with section 130 of the Act or
- the accounts do not accord with the accounting records
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached.
- _Please delete the words in the brackets if they do not apply._
**Signed:[j] � Name:** EMYR JONES (JONES & GRAHAM ACCOUNTANTS LTD) j **Relevant professional** A.C.C.A. **qualification(s) or body (if any):** ' _I_ ---------------------------' **Address:** JONES & GRAHAM ACCOUNTANTS LTD 6 HALL SQUARE DENBIGH, LL 16 3NU
Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).
**IER**
1
Give here brief details of
any items that the
examinerwishes to
disclose.
IER