## **Feltham Food Bank Trustees' Annual Report**
Period start date Period end date **06 04 2024 05 04 2025 From To** Section A Reference and administration details
**Charity name Feltham Food Bank Other names charity is known by N/A Registered charity number (if any) 1163930 Charity's principal address 102 Hounslow Road**
**Feltham**
**Postcode TW14 0AX**
## **Names of the charity trustees who manage the charity**
|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**
**year**|**Name of person (or body) entitled**
**to appoint trustee(if any) **|
|---|---|---|---|
|1. Aisha Rahman|Chair|||
|2. Lorraine Calvert||||
|3. Keridwen Apronti||||
|4. John Calvert|Treasurer|||
|5. Madeleine Darvill||||
|6. Nina Walsh||||
|7. Helen Reed||||
|8. Jennie Mullins||||
|9. Nadeem Manzar||||
|10. Mary Hatherley||||
|11. Paul Hatherley||||
|12. Faouzi Saffar||||
|13. Catrina Julliard||8/9/24 onwards||
|14. Syeda Juwaria
Rahman||8/9/24 onwards||
**Names and addresses of advisers (Optional information)**
|**Type of adviser**|**Name**|**Address**|
|---|---|---|
|**Bank**|Barclays|Leicester, LE87 2BB|
**Name of chief executive or names of senior staff members (Optional information)**
N/A
September 2025
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**Section B Structure, governance and management**
## **Description of the charity’s trusts**
Constitution (Adopted on 07/10/2015) Type of governing document (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company) Appointed by existing Trustees Trustee selection methods (eg. appointed by, elected by)
## **Additional governance issues (Optional information)**
## N/A
|You**may choose**to include
additional information, where
relevant, about:
• policies and procedures
adopted for the induction and
training of trustees;
• the charity’s organisational
structure and any wider
network with which the charity
works;
• relationship with any related
parties;
• trustees’ consideration of major
risks and the system and
procedures to manage them.
|
Feltham Food Bank was founded in March 2013 and became a registered
charity on 12thOctober 2015.
Feltham Food Bank is very grateful to have been supported by Feltham
HIRA since March 2013.
Organisation in the year from 6thApril 2024 to 5thApril 2025:
•
**Aisha Rahman**continues to be Chair of Trustees.
•
**Lorraine Calvert**and**John Calvert**have managed a significant
amount of the administration and practical tasks associated with running
the food bank for a number of years. Over the past year John and
Lorraine have been transitioning this responsibility across to other
Trustees.
•
John has also managed his role as Treasurer across to**Syeda Juwaria**
**Rahman**in time for 2025/2026.
•
**Madeleine Darvill**continues to deal with volunteer recruitment and
rotas, and day to day practical tasks to maintain food supplies
•
**Faouzi Saffar**is Feltham Food Bank’s link to the Feltham HIRA
Association (Charity No. 1146678) where he is also a Trustee. HIRA
provide our premises.
All the Trustees give their time voluntarily and receive no remuneration,
expenses or other benefits.
Due to the ongoing cost of living challenges, there has been a continuing
high demand for our service. This has meant that we have had to prioritise
our service to those in TW13 and TW14 (and homes immediately adjacent
to these post codes).
We manage the residual excess demand through a waiting list and use of
emergency parcels where appropriate.|
|---|---|
September 2025
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## **Section C Objectives and activities**
|**Summary of the objects of the**
**charity set out in its**
**governing document**
**Summary of the main activities**
**undertaken for the public**
**benefit in relation to these**
**objects (include within this**
**section the statutory**
**declaration that trustees have**
**had regard to the guidance**
**issued by the Charity**
**Commission on public benefit)**
|
The charity provides support for people living or working in the London
Borough of Hounslow or in local authority areas closely neighbouring the
London Borough of Hounslow, by providing food and household items
which they could not otherwise afford through lack of means.
The work we do also supports Social Services, the NHS, local faith groups
and charities such as St Mungo’s.
The sole focus of Feltham Food Bank’s activity is the provision of food,
toiletries and baby supplies to individuals and families who have been
referred by professionals as needing support.
We welcome and support anyone who has been referred for assistance
within our catchment area.
Feltham Food Bank has a reputation for being welcoming, caring and
responsive. Thanks to our volunteers we provide gift bags to mark special
days, such as Christmas, Eid, Mother’s and Father’s Day.
We receive generous donations and support from companies and
organisations such as ASDA, Costco, Lindt, Tesco, The Hygiene Bank, TK
Maxx, Yorkshire Building Society and from local businesses, schools and
from the public.
Positive feedback has come from both service users and professionals
who make referrals. An extract from a recent note from a Service User
was:**_“Many thanks and love to you all at the food bank for helping me_**
**_so very much. Thank you.’_**
Feltham Food Bank is fortunate to continue to receive substantial
donations of food and money throughout the year. In a typical week,
Feltham Food Bank receives more than 30 supermarket “bags for life” full
of food and various large and small cash donations, together with larger
donations from schools and businesses. This generous ongoing support
has enabled Feltham Food Bank to supply surplus food to our food bank
partners at Riverside Vineyard Storehouse in Feltham.
Since November 2021, Feltham Food Bank has also been supporting
some local asylum seeker families placed in hotels where no food is
provided. In the early part of the year we were continuing to support
between 8 and 12 asylum seeker families each week, this has now
reduced significantly as the Home Office has reduced its use of local
hotels.
Feltham Food Bank’s constitution is clear that in relation to Trustees,
volunteers and people receiving assistance we will not discriminate on the
grounds of gender, race, colour, ethnic or national origin, sexuality,
disability, religious or political belief, marital status or age.
|
|---|---|
September 2025
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## **Additional details of objectives and activities (Optional information)**
The Feltham Food Bank Trustees are supported by approximately 45 volunteers, with most Trustees working as ordinary volunteers in addition to their Trustee role.
Trustees and volunteers are required to read and sign the following policies of Feltham Food Bank: Confidentiality and Code of Conduct; Safeguarding Statement. Also, they must have regard to Feltham Food Bank’s Constitution and Safety Statement.
You **may choose** to include further statements, where relevant, about:
- policy on grantmaking;
- policy programme related investment;
- contribution made by volunteers.
For Trustees and volunteers of Feltham Food Bank there is a great deal of work involved collecting donations of food, supplies and money. Our aim is to provide a good nutritional balance and to meet dietary needs where we can (either health related e.g., gluten free, or religious e.g., halal or kosher, or ethical e.g., vegetarian or vegan). We provide women’s sanitary products as required. Also, we provide age-appropriate food, nappies and provisions for babies.
As a result of the excellent and ongoing donations of food and money that we received in the year the quality and quantity of the food we provide continued at a high standard. All food parcels include fresh fruit and/or vegetables and clothes washing tablets. Also, when appropriate, we provide, baby food and nappies.
From early 2023, we now receive weekly donations of bread, rolls and cakes from The Cavan Bakery, a local company.
The contents of food parcels are discussed with each individual service user to help meet their needs and to minimise wastage of food.
Feltham Food Bank continues to work hard to be environmentally sustainable in various ways, such as:
- An insulated storage shed that needs minimal background heating.
- Packing clothes washing tablets in paper bags.
- Encouraging Service Users to bring their own bags.
- Using biodegradable plastic, recycled plastic or paper carrier bags.
- Recycling paper, cardboard and plastic whenever possible.
- Sharing excess food with local agencies to further reduce waste.
September 2025
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## Section D Achievements and performance
All recipients of support from Feltham Food Bank have been referred by a professional organisation (e.g. GPs, Children's Services, Adult Social **Summary of the main** Care, Mental Health Teams, Schools, NHS community staff and social **achievements of the charity** housing providers). We are sometimes able to meet emergency requests **during the year** for help. A referral entitles the individual or family to make 4 separate visits to the food bank (6 from Qtr 4 onwards) to collect a food parcel. In the year from 6[th] April 2024 to 5[th] April 2025 we had 1,237 visits to the Food Bank. In addition, we provided Christmas hampers for approximately 40 families as well as 20 gift packages at Eid, chocolates at Easter and gifts on Father’s and Mother’s Days.
Over the last 12 years Feltham Food Bank has built up a large network of support. Some examples are:
- Permanent food collection boxes at local Tesco and Asda stores. - Local schools and churches who do food collections. - Businesses, from large companies (like Royal Mail, TK Maxx, Costco, Yorkshire Building Society and Lindt) to small local companies who regularly donate food and money. - Local residents who donate money, food, or set up and pay for supermarket food deliveries (buying food that we request). - **hey girls…** a social enterprise that provides supplies of women’s sanitary products free of charge. https://www.heygirls.co.uk
September 2025
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## **Section E Financial review**
**Brief statement of the charity’s policy on reserves**
In the year from 6[th] April 2024 to 5[th] April 2025 Feltham Food Bank had a deficit of £6,345.37. Feltham Food Bank had received a grant of £5,200 just 10 days before the end of the previous financial year. So, we effectively had an operating deficit of £1,145 for the year.
On 5[th] April 2025 Feltham Food Bank held funds in the bank of £1,114.36 in the current account, £29,841.82 in savings and £144.09 in petty cash.
Whilst our reserves are slightly lower than in recent years this is not a concern – we retain an adequate surplus for contingencies and our priority is using the donations we receive to help people.
**Details of any funds materially in deficit**
Not applicable.
## **Further financial review details (Optional information)**
In addition to the very substantial donations of food, toiletries, baby and You **may choose** to include household supplies detailed above, financial donations received by additional information, where Feltham Food Bank were: relevant about:
- £13,371 – donations
-
- the charity’s principal sources of funds (including any fundraising).
- £165 – from local businesses
- £500 – TK Maxx
- £500 – Costco
- how expenditure has supported the key objectives of the charity;
- £2,500 – Yorkshire Building Society
- together with:
- £1,467– HMRC Gift Aid
- £433 – interest from savings account.
- investment policy and objectives including any ethical investment policy Payments made by Feltham Food Bank included: adopted.
- £14,718 – topping up food, toiletries, baby and household supplies
- £2,069 – food and treats for Christmas and Eid
- £1,440 contribution to Feltham HIRA Association.
## **Section F Other optional information**
In addition to our Constitution, Feltham Food Bank has the following policies in place:
- Confidentiality and Code of Conduct
- Safeguarding Statement
- Safety Statements.
The Accounts, Supplementary to the Accounts and this Annual Report have been, as best as possible, prepared in accordance with:
- Feltham Food Bank’s Constitution;
- Accounting and Reporting by Charities: Statement of Recommended Practice;
- The Charities Act 2011;
- UK Generally Accepted Practice. Insofar as it applies.
September 2025
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**Section G Declaration**
**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees:**
**Signature(s) Full name(s)** Paul Christopher Hatherley Mary Grainne Hatherley **Position (eg Secretary, Chair, etc)** Trustee Trustee
Date: 29th September 2025
September 2025
7
||**Charity Name**|**Charity Name**|**Charity Name**|**Charity Name**|**Charity Name**|**No(if any)**|**No(if any)**||**CC16a**|
|---|---|---|---|---|---|---|---|---|---|
||**Feltham Food Bank**|||||**1163930**||||
||**Receipts andpayments accounts**|||||||||
||**For the period**
**from**||Period start date
||**To**||Period end date|||
||||**6th April 2024**||||**5th April 2025**|||
|||||||||||
|**Section A Receipts and payments**||||||||||
||**Unrestricted**
**funds**||**Restricted**
**funds**||**Endowment**
**funds**||**Total funds**||**Last year**|
||**to the nearest £**||**to the nearest £**||**to the nearest £**||**to the nearest £**||**to the nearest £**|
|**A1 Receipts**||||||||||
|Donations for food & household
supplies|**13,537**||**-**||**-**||**13,537**||**18,761**|
|Business donations|**3,500**||**-**||**-**||**3,500**||**2,500**|
|Grants - London Borough of Hounslow|**-**||**-**||**-**||**-**||**9,600**|
|Interest on savings|**433**||**-**||**-**||**433**||**339**|
|HMRC Gift Aid|**1,467**||**-**||**-**||**1,467**||**1,675**|
|||||||||||
|**_Sub total_**_(Gross income for AR)_|**18,937**||**-**||**-**||**18,937**||**32,875**|
|||||||||||
|**A2 Asset and investment**
**sales, (see table).**||||||||||
||**-**||**-**||**-**||**-**||**-**|
|**_Sub total_**|**-**||**-**||**-**||**-**||**-**|
|||||||||||
|**_Total receipts_**|**18,937**||**-**||**-**||**18,937**||**32,875**|
|||||||||||
|**A3 Payments**||||||||||
|Food & household supplies|**14,718**||**-**||**-**||**14,718**||**19,648**|
|Stationery&printing|**59**||**-**||**-**||**59**||**95**|
|Insurance|**165**||**-**||**-**||**165**||**165**|
|Storage & safety|**1,064**||**-**||**-**||**1,064**||**1,075**|
|Mobilephones & communications|**531**||**-**||**-**||**531**||**227**|
|Christmas hampers|**1,546**||**-**||**-**||**1,546**||**4,223**|
|Ramada / Eid Hampers|**523**||**-**||**-**||**523**||**-**|
|Foodpurchased with Hounslowgrants|**5,236**||||||**5,236**||**4,422**|
|Wheeled banner|**-**||||||**-**||**309**|
|HIRA contribution|**1,440**||||||**1,440**||**480**|
|DBS checks(VoluntaryAction Harrow)|**-**||||||**-**||**126**|
|Miscellaneous|**-**||||||**-**||**47**|
|**_Sub total_ **|**25,282**||**-**||**-**||**25,282**||**30,817**|
|||||||||||
|**A4 Asset and investment**
**purchases, (see table)**||||||||||
||**-**||**-**||**-**||**-**|||
|**_Sub total_ **|**-**||**-**||**-**||**-**||**-**|
|||||||||||
|**_Totalpayments_**|**25,282**||**-**||**-**||**25,282**||**30,817**|
|||||||||||
|**_Net of receipts/(payments)_**|**- 6,345**||**-**||**-**||**- 6,345**||**2,058**|
|**A5 Transfers between funds**|**-**||**-**||**-**||**-**||**-**|
|**A6 Cash funds lastyear end**|**37,445**||**-**||**-**||**37,445**||**35,387**|
|**_Cash funds thisyear end_**|**31,100**||**-**||**-**||**31,100**||**37,445**|
|||||||||||
September 2025
8
## **Section B Statement of assets and liabilities at the end of the period**
|**Categories**|**Details**|**Details**|**Details**||**Unrestricted**
**funds**||**Restricted**
**funds**||**Endowment**
**funds**|
|---|---|---|---|---|---|---|---|---|---|
||||||**to nearest £**||**to nearest £**||**to nearest £**|
|**B1 Cash funds**|Current account||||**1,114**||**-**||**-**|
||Savings account||||**29,842**||**-**||**-**|
||Petty cash||||**144**||**-**||**-**|
||**_Total cash funds_**||||**31,100**||**-**||**-**|
||(agree balances w ith receipts and
payments account(s))||||OK||||OK|
||||||**Unrestricted**
**funds**||**Restricted**
**funds**||**Endowment**
**funds**|
||**Details**||||**to nearest £**||**to nearest £**||**to nearest £**|
|**B2 Other monetary assets**|||||**-**||**-**||**-**|
||||||**-**||**-**||**-**|
||||||**-**||**-**||**-**|
||||||**-**||**-**||**-**|
||||||**-**||**-**||**-**|
|||||||||||
||**Details**||||**Fund to which**
**asset belongs**||**Cost (optional)**||**Current value**
**(optional)**|
|**B3 Investment assets**|||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
|||||||||||
||**Details**||||**Fund to which**
**asset belongs**||**Cost (optional)**||**Current value**
**(optional)**|
|**B4 Assets retained for the**
**charity’s own use**|||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
||||||||**-**||**-**|
|||||||||||
||**Details**||||**Fund to which**
**liability relates**||**Amount due**
**(optional)**||**When due**
**(optional)**|
|**B5 Liabilities**|||||||**-**|||
||||||||**-**|||
||||||||**-**|||
||||||||**-**|||
|||||||||||
|Signed by one or two trustees on
behalf of all the trustees|Signature||||Print Name||||Date of
approval|
||||||Aisha Rahman|||||
||||||John Calvert|||||
September 2025
9
**Feltham Food Bank (Charity Number 1163930)**
**For the financial year 6[th] April 2024 to 5[th] April 2025**
**Statement of assets and liabilities at the end of the 2024 – 2025 financial**
## **year**
- Cash Assets £31,100
- Liabilities £0
## **Supplementary notes to receipt and payment accounts**
**A1 Donations:** Cash donations for food and household supplies came from local residents, businesses and community organisations.
**A1 General Business Donations:** Three cash donations for general use came from local businesses. Total received £3,500.
**A1 Grants:** No grants received.
**A1 Interest on savings:** £433 interest received on Barclays Bank savings account.
**A1 HMRC Gift Aid:** £1,467 received from HMRC 2023-24 tax year.
**A3 Food & household supplies:** Funds are used to purchase additional food, toiletries and other household supplies. Feltham Food Bank aims for a good nutritional balance in our food parcels. Cash donations received are also used to purchase good quality fresh fruit and vegetables that are added to every food parcel. In addition, it is sometimes necessary to purchase food to meet special dietary needs and to provide items such as baby food, baby nappies and feminine hygiene products.
**A3 Mobile phones & communications:** Call charges for Feltham Food Bank mobiles (07448831297 & 07783368928).
## **NOTE: no Trustees or Volunteers receive any payment for their time helping at Feltham Food Bank.**
**Net of Receipts/(Payments):** From 6[th] April 2024 to 5[th] April 2025, Feltham Food Bank had a deficit of £6,345.
**Signed on behalf of the charity’s Trustees:**
|Signatures
Full Names
Positions
Date|||
|---|---|---|
||**Paul Christopher Hatherley**|**Mary Grainne Hatherley**|
||**Trustee**|**Trustee**|
||**29th September 2025**|**29th September 2025**|
September 2025
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