**Trustees' Annual Report for the period** 

**From** 

Period start date Period end date **06 04 2023 05 04 2024** 

**To** 

## Section A                        Reference and administration details 

**Charity name** 

## **Feltham Food Bank** 

**Other names charity is known by** 

**Registered charity number (if any)  1163930** 

**Charity's principal address  102 Hounslow Road** 

**Feltham** 

**Postcode TW14 0AX** 

## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Aisha Rahman|Chair|||
||Lorraine Calvert|Joint Secretary|||
||Keridwen Apronti|Joint Secretary|||
||John Calvert|Treasurer|||
||Madeleine Darvill||||
||Nina Walsh||||
||Helen Reed||||
||Jennie Mullins||||
||Nadeem Manzar||||
||MaryHatherley||||
||Paul Hatherley||||
||Faouzi Saffar||||
||SindyThornley||Stood down - 16 Sept. 2023||
||||||
||||||
||||||
||||||
||||||



## **Names of the trustees for the charity, if any, (for example, any custodian trustees)** 

**Name Dates acted if not for whole year** 

March **2023** 

1 



## **Names and addresses of advisers (Optional information)** 

|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|
|---|---|---|
|**Type of adviser**<br>**Name**<br>**Address**|||
|**Bank**|Barclays|Leicester, LE87 2BB|
||||
||||
||||



## **Name of chief executive or names of senior staff members (Optional information)** 

## **Section B              Structure, governance and management** 

## **Description of the charity’s trusts** 

Constitution (Adopted on 07/10/2015) Type of governing document (eg. trust deed, constitution) Charitable Incorporated Organisation How the charity is constituted (eg. trust, association, company) Appointed by existing Trustees Trustee selection methods (eg. appointed by, elected by) 

## **Additional governance issues (Optional information)** 

|You**may choose**to include<br>additional information, where<br>relevant, about:<br>•policies and procedures<br>adopted for the induction and<br>training of trustees;<br>•the charity’s organisational<br>structure and any wider<br>network with which the charity<br>works;<br>•relationship with any related<br>parties;<br>•trustees’ consideration of<br>major risks and the system<br>and procedures to manage<br>them.|Feltham Food Bank was founded in March 2013 and became a registered<br>charity on 12thOctober 2015.<br>Feltham Food Bank is immensely proud to support some of the most<br>vulnerable in the local community with food supplies.<br>Feltham Food Bank is honoured and very grateful to have been supported<br>by Feltham HIRA since March 2013.  Starting in January 2024, a<br>contribution of £120 per month is made to Feltham HIRA.<br>Due to the ongoing cost of living challenges, there has been a high<br>demand for our service.  Sometimes, over the year, we have had a waiting<br>list. We monitor this closely and have put measures in place to support<br>families until we had the capacity to support them with food and supplies.<br>Organisation in the year from 6thApril 2023 to 5thApril 2024:<br>-**Aisha Rahman**was one of the founder members of Feltham Food Bank<br>at its launch in March 2013.  Aisha continues to be Chair of Trustees.<br>-**Lorraine Calvert**and**Keri Apronti**(Joint Secretaries) deal with the bulk<br>of administration.**Nadeem Manzar**covers several administrative tasks.<br>-**Madeleine Darvill**deals with volunteer recruitment and rotas, and day to<br>day practical tasks to maintain food supplies<br>-**John Calvert**(Treasurer) deals with finances, some administrative tasks<br>and day to day practical tasks to maintain food supplies.<br>-**Faouzi Saffar**is Feltham Food Bank’s link to the Feltham HIRA<br>Association (Charity No. 1146678) where he is also a Trustee. HIRA<br>provide our premises.<br>All the Trustees give their time voluntarily and receive no remuneration or<br>other benefits.|
|---|---|



March **2023** 

2 



## **Section C                    Objectives and activities** 

|**Summary of the objects of the**<br>**charity set out in its**<br>**governing document**<br>**Summary of the main**<br>**activities undertaken for the**<br>**public benefit in relation to**<br>**these objects (include within**<br>**this section the statutory**<br>**declaration that trustees have**<br>**had regard to the guidance**<br>**issued by the Charity**<br>**Commission on public**<br>**benefit)**|The relief of financial hardship among people living or working in the<br>London Borough of Hounslow or in local authority areas closely<br>neighbouring the London Borough of Hounslow, by providing persons<br>with food and household items which they could not otherwise afford<br>through lack of means.|
|---|---|
||At Feltham Food Bank meetings, when planning activities for the year,<br>we kept in mind the Charity Commissions guidance on public benefit.<br>The sole focus of Feltham Food Bank’s activities is the provision of food,<br>toiletries, baby supplies and basic household supplies to individuals and<br>families who have been referred as needing support.  This benefits the<br>people concerned by providing food and supplies for 3 to 4 days when<br>they have very limited means or, in some cases, no means to purchase<br>food.  We welcome and support anyone who has been referred for<br>assistance.<br>Feltham Food Bank has built up a fantastic reputation for being<br>welcoming, caring and responsive.  Thanks to Madeleine Darvill and<br>others we provide gift bags to mark special days, such as Mother’s and<br>Father’s Day.  Using generous donations from local companies, such as<br>Lindt,<br>from<br>the<br>Hampton<br>branch<br>of<br>The<br>Hygiene<br>Bank<br>https://thehygienebank.com and donations from Trustees and volunteers.<br>Positive feedback has come from both service users and professionals<br>who make referrals.  An extract from a recent note from a Service User<br>was:**_“Thank you so much for the Mother’s Day gift bag.  You made_**<br>**_my day!”_**<br>Feltham Food Bank is fortunate to continue to receive substantial<br>donations of food and money throughout the year.  In a typical week,<br>Feltham Food Bank received more than 40 supermarket “bags for life” full<br>of food and various large and small cash donations.  This generous<br>ongoing support has enabled Feltham Food Bank to supply surplus food<br>to our food bank partners at Vineyard Storehouse in Feltham.<br>Since November 2021, Feltham Food Bank has been supporting some<br>local asylum seeker families placed in hotels where no food is provided.<br>We are continuing to support between 8 and 10 asylum seeker families<br>each week.<br>Feltham Food Bank’s constitution is clear that in relation to Trustees,<br>volunteers and people receiving assistance we will not discriminate on<br>the grounds of gender, race, colour, ethnic or national origin, sexuality,<br>disability, religious or political belief, marital status or age.|



March **2023** 

3 



## **Additional details of objectives and activities (Optional information)** 

You **may choose** to include further statements, where relevant, about: 

- policy on grantmaking; 

- policy programme related investment; 

- contribution made by volunteers. 

Feltham Food Bank has 12 Trustees and a rotation of around 35 volunteers.  Most Trustees work as ordinary volunteers in addition to their Trustee role. Trustees and volunteers are required to read and sign the following policies of Feltham Food Bank: Confidentiality and Code of Conduct; Safeguarding Statement.  Also, they must have regard to Feltham Food Bank’s Constitution and Safety Statement. Feltham Food Bank aims to ensure that Trustees and Volunteers have up to date DBS checks. For Trustees and volunteers of Feltham Food Bank there is a great deal of work involved collecting donations of food, supplies and money.  Our aim is to provide a good nutritional balance and to meet dietary needs (either health related e.g., gluten free, or religious e.g., halal or kosher, or ethical e.g., vegetarian or vegan).  We provide women’s sanitary products as required.  Also, we provide age-appropriate food, nappies and provisions for babies. As a result of the excellent and ongoing donations of food and money that we received in the year 6[th] April 2023 to 5[th] April 2024 the quality and quantity of the food we provide continued at a high standard.  All food parcels include fresh fruit and/or vegetables and clothes washing tablets. Also, when appropriate, we provide, baby food and nappies. From early 2023, we now receive weekly donations of bread, rolls and cakes from The Cavan Bakery, a local company. The contents of food parcels are discussed with each individual service user to help meet their needs and to minimise wastage of food. Feltham Food Bank continues to work hard to be more environmentally sustainable in various ways, such as: • An insulated storage shed that needs minimal background heating. • Packing clothes washing tablets in paper bags. • Using biodegradable plastic, recycled plastic or paper carrier bags. • Recycling paper, cardboard and plastic whenever possible. • Sharing excess food with local agencies to further reduce waste. 

March **2023** 

4 



## Section D                      Achievements and performance 

## **Summary of the main achievements of the charity during the year** 

All recipients of support from Feltham Food Bank have been referred by a professional organisation (e.g., CAB, DWP, Children's Services, Adult Social Care, Mental Health Teams, Schools, NHS community staff and social housing providers).  We are sometimes able to meet emergency requests for help.  A referral entitles the individual or family to make 4 separate visits to the food bank to collect a food parcel. 

The following chart shows the number of people helped per week for each month since January 2022. 


In the year from 6[th] April 2023 to 5[th] April 2024 we had 1,570 visits to the Food Bank providing food for 2,770 adults and 2,528 children.  In addition, at Christmas 2023, we provided 47 families (83 adults and 76 children) with substantial Christmas Hampers. 

A local school referred a lone parent with two young children.  After the loss of a good job due to serious illness, the father really struggled financially.  This was made worse by delays and errors in the payment of Universal Credit.  Feltham Food Bank provide substantial food parcels, plus extras for the children, for a period of several months. 

Over the last 11 years Feltham Food Bank has built up a large network of support.  Some examples are: 

- Feltham Food Bank also has permanent food collection boxes at local Tesco and Asda stores.  Special thanks to both Tesco and Asda for their support over the last 11 years. 

- Some local schools do food collections. 

- Local businesses, from large companies like Royal Mail and Lindt to small companies regularly donate food and money. 

- A local church has collected food for 11 years. 

- • Local residents donate money, food, or set up and pay for supermarket food deliveries buying food that we request. 

- **hey girls…** social enterprise provides supplies of women’s sanitary products free of charge.  https://www.heygirls.co.uk 

March **2023** 

5 



## **Section E                    Financial review** 

**Brief statement of the charity’s policy on reserves** 

In the year from 6[th] April 2023 to 5[th] April 2024 Feltham Food Bank had a surplus of £2,058.  This figure is slightly misleading as we received a grant of £5,200 just 10 days before the end of the financial year.  So, we effectively had a deficit of £3,142 for the year. 

Feltham Food Bank’s cash assets increased from £35,387 to £37,445. On 5[th] April 2024 Feltham Food Bank held funds in the bank of £11,857 in current account, £25,409 in savings & £179 petty cash. An independent examination of the Feltham Food Bank accounts was done by Peter Webb, Penn Consultants.  He had “no concerns.” 

## 

Not applicable. 

## **Further financial review details (Optional information)** 

In addition to the very substantial donations of food, toiletries, baby and household supplies detailed above, financial donations received by Feltham Food Bank were: 

You **may choose** to include additional information, where relevant about: 

- £18,761 – routine donations from local residents and businesses; 

- • the charity’s principal £2,500 – from local businesses; sources of funds (including £9,600 – in total from two grants made by London Borough of Hounslow; any fundraising). £1,675 – HMRC Gift Aid; 

£339 – interest from savings account. 

- how expenditure has Payments made by Feltham Food Bank included: 

- supported the key objectives £19,648 – topping up food, toiletries, baby and household supplies; 

- of the charity; £4,223 – food and treats for Christmas Hampers; 

- investment policy and £4,422 - extra food and supplies, related to the grants from London objectives including any Borough of Hounslow; ethical investment policy £480 contribution to Feltham HIRA Association. adopted. 

## **Section F                     Other optional information** 

In addition to our Constitution, Feltham Food Bank has the following policies in place: Confidentiality and Code of Conduct; Safeguarding Statement; Safety Statements. 

The Accounts, Supplementary to the Accounts and this Annual Report have been, as best as possible, prepared in accordance with: 

- Feltham Food Bank’s Constitution; 

- Accounting and Reporting by Charities: Statement of Recommended Practice; •  The Charities Act 2011; •  UK Generally Accepted Practice.                                                                                  Insofar as they apply. 

## **Section G                    Declaration** 

**The trustees declare that they have approved the trustees’ report above.  Signed on behalf of the charity’s trustees:** 

**Signature(s)** 



**Full name(s)** Aisha Rahman John Calvert **Position (eg Secretary, Chair, etc)**[Chair of Trustees ] Treasurer Date: 9th June 2024 

March **2023** 

6 



CHARITY COMMISSION
FOR ENGLAND AND WALES
7ori* m
Feltham Food Bank
1163930
Receipts and payments accounts
CC16a
For the period
from
6th
rll 2023
5th April 2024
Section A Receipts and payments
Unrestricted
funds
Restricted
funds
to the nearnot £
Endowment
funds
to the neamt £
Total funds
Last y•ar
to the rbearnst £
to th• noar0￿ £
to the nearnot £
10 A1 Recel ts
11 Donath)ns for food & hws¢hO￿ $upplE$
12 Business donations
13 Grants- London Borou
14 Interest on Savin
15 HMRC Gift Aid
16
18,761
2,500
9,600
339
1,675
IB.761
1,ns
h of Hwn5knw
339
1,675
1,237
17
Sub totsl(Gross income forAR)
31B75
32,875
33,394
A2 Asset and investment sales.
sag table
19
20
21
Sub total
22
23
24
25 A3Pa
Total rfjcwpts
32,875
32,87S
33.394
ments
26 Food & household suppli
27 StalK)nery & pr￿l￿g
28 Insurance
29 Storag8 & safety
30 Mobib phones & GDmMun￿abtinS
31 Chri%imas hampws
19,648
95
165
1.07S
227
4223
4A22
309
19.fj4B
95
13.096
165
1,07S
165
4,223
4,422
32 Food
urchased with Hounslow
33 Ilvheekd banner
HIRA contribut￿n
35 DBS check5 Ivoluntary Ackn Harrow)
36 Misc811an8(X&S
37
rants
8,927
120
47
128
47
621
38
Sub total
30.817
30,817
28,902
39
A4 Asset and investment
40 purchasas, {se8 tablo)
41
42
43
Sub total
30,817
30,817
28,902
45
46
Net of recelptsl(payments)
47 A5 Transfers between funds
48 A6 Cash funds last year ond
49
Cash funds thls year end
50
2,058
2,058
4,492
35.387
35.387
30,895
37,445
37.445
35,387

52
Section B Statement of assets and liabilities at the end of the period
Unrestricted
funds
to rnarest £
Restricted
funds
to nurost £
Endowment
funds
to nurost £
53
54
Cate
ones
Details
55
B1 Cash funds
rrenl account
11.B57
56
Saving5 account
25.409
57
Ptrtly cash
179
58
Totalcash funds
37.445
59
c￿￿￿51}
Unr•$trl¢t
funds
to rn8rolt £
R•$trl¢t•d
funds
to n•ar•8t £
Endowmont
funds
to n•ar•8t £
60
61
Details
62
B2 Othor monotsry 0$8ot$
63
64
65
66
67
Fund to whl¢h
asset bel
Current valuft
l*lonall
68
Details
Ccst l0Olorwll
69
70
71
72
73
Ful￿ to whlch
atslèt bjl
Ccst l0Olorwll
Current valuB
le¢rtl+JMI
74
D•tall$
75
B4 Assets retained for the
charlty's ¢)wn usé
76
77
78
79
80
81
82
to whleh
Ilat411ty rolats8
Vlhbn
ILTrtfjonAII
83
Details
84
B5 Liabilities
85
86
87
88
Sign8d by one or h¥0 tnJst888 on
behalf of all the ttustees
89
Sgnature
Print Name
Date of
approval
Aisha Rahman
12th May 2024
90
John Calvert
12th May 2024
91
92

**Feltham Food Bank (Charity Number 1163930)** 

**For the financial year 6[th] April 2023 to 5[th] April 2024** 

**Statement of assets and liabilities at the end of the 2023 – 2024 financial year** 

- Cash Assets £37,445 

- • Liabilities £0 


## **Supplementary notes to receipt and payment accounts** 

**A1 Donations:** Cash donations for food and household supplies came from local residents, businesses and community organisations. 

**A1 Donations:** Two cash donations for general use came from local businesses.  Total received £2,500. 

**A1 Grants:** Two grants from London Borough of Hounslow.  Total received £9,600 to help purchase food and household supplies.  These grants were: 1) Household Support Fund - £4,400, 2) Household Support Fund - £5,200. **NOTE: The grant for £5,200 was received on 28[th] March 2024 and will be spent in the 2024 – 2025 tax year.** 

**A1 Interest on savings:** £339 interest received on Barclays Bank savings account. 

**A1 HMRC Gift Aid:** £1,675 received from HMRC 2022-23 tax year. 

**A3 Food & household supplies:** Funds are used to purchase additional food, toiletries and other household supplies. Feltham Food Bank aims for a good nutritional balance in our food parcels.  Cash donations received are also used to purchase good quality fresh fruit and vegetables that are added to every food parcel.  In addition, it is sometimes necessary to purchase food to meet special dietary needs and to provide items such as baby food, baby nappies and feminine hygiene products. 

**A3 Mobile phones & communications:** Call charges for Feltham Food Bank mobiles (07448831297 & 07783368928). 

**A3 Miscellaneous:** £47 for flowers sent to a Trustee following the death of a close relative. 

## **NOTE: no Trustees or Volunteers receive any payment for their time helping at Feltham Food Bank.** 

**Net of Receipts/(Payments):** From 6[th] April 2023 to 5[th] April 2024, Feltham Food Bank had a surplus of £2,058. 

**NOTE: the recorded surplus of £2,058 was impacted by the receipt of the £5,200 grant from London Borough of Hounslow one week before the end of the financial year.  Therefore, effectively there was a deficit of £3,142 for the 2023 – 2024 financial year.  As cash assets are £37,445, this deficit is not a cause for concern.** 

**Independent examination:** An independent examination of the Feltham Food Bank accounts has been done by Peter Webb.  He had “no concerns” about the accounts. 

## **Signed on behalf of the charity’s Trustees:** 

|Signatures<br>Full Names<br>Positions<br>Date|||
|---|---|---|
||**Aisha Rahman**|**John Calvert**|
||**Chair of Trustees**|**Treasurer**|
||**12th May 2024**|**12th May 2024**|





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