LEVENSHULME GOOD NEIGHBOURS CIO
Registered Charity Number: 1163827
FINANCIAL STATEMENTS FOR THE YEAR
ENDED 30 SEPTEMBER 2022
LEVENSHULME GOOD NEIGHBOURS CIO
INDEX
PAGE NUMBER
CONTENTS
TRUSTEES ANNUAL REPORT
INDEPENDENT EXAMINERS REPORT
10
STATEMENT OF FINANCIAL ACTIVITIES
BALANCE SHEET
12
STATEMENT OF CASH FLOWS
13-20
NOTES TO THE ACCOUNTS
Levenshulme Good Nelghbours CIO
Report of the trustees lor the year ended 30 September 2022
The trustees present their annual report and financial statements of the charity for the year ended
30 September 2022. The flnancial statements have been prepared in accordance with the
accounting policies Set out in note I to the accounts and comply with the charity's trust deed, the
Charitie5 Act 2011 and Accounting and Reporting by Charitle5.' Statement of Recommended Practice
applicable to charities preparing their accounts in accordance with the Financial Reporting Standard
Applicable in the UK and Republic of Ireland published IFRS 1021 leffectwe l January 20191.
Reference and adminlstratlve Informatlon
Charity Name.. Levenshulme Good Neighbours.
Charity Number: 1163827
Trustees lup to the date of signing the a¢countsl
Louise Such
Chair of Trustees
Michelle Griffiths
Murtaza jawed
Grantley Vernon
Fatiha 8ovgrassa
Prlnclpal Office
Inspire Centre
747 Stotkport Road
Manchester
M19 3AR
Independent Examihèrs
Community Accountancy Service Limited
TheGrange
Pilgrim Drwe
Beswick
Manchester
MII 3TQ
Bankers
Co-operative Bank
l Balloon Street
Manchester
Strurturetr governance and managemènt
The Charity is a registered charitable incorporated organisation and is constituted under a trust deed
dated 5" October 2015.
Levenshulme Good Neighbours ao
Objectives and artlvitles
The purpose5 of the charity are io relieve the needs of the elderly for the public benefit through the
provlsion of support seNices and activities to help relieve social isolation caused as a result of theiT
age and to enable them to live independently in society.
The main activities are the provision of a volunteer befriending Servi as well as events and
activities for older people in the Levenshulme area.
The trustees confirm that they have referred to the Charity Commission's guidance on public benefit
when reviewing the Charitys aims and objective5, in planning future activities, and Setting the
policies for the year.
The charlty has furthered its charitable purposes for the public benefit through improving the Ilves of
vulnerable and isolated older people the community of Levenshulme. Many of the people we help
don't have the SLSPPOrt in their area to rely on for the practical things in life, or for companionship.
Our work involves recruiting volunteer befriender5 from the area who help people in a wide range of
social, emotional and pr3Ctical ways, this includes-.
V151tin8 a housebound person
helping people with limited mobility get out into the community
helping 01der people Bet online
helping with odd jobs and errands
escorting older people to appointments, social events and activities
having fun days out together
We offer activities, social events, days ovt and training opportunities to older people. so they can
make the most of their time in ways that are meaningful to them
A revlew of our achlèvements and performance: How our artiV5ties delivered public benefit'.In the
year 2022, LGN (Levenshulme Good NÈighboLJrsl 53w some work that has been going on peripherally
Isuch as fundraising, report writing, and research into agingl bear fruit. Whilst at the same time the
charity was greatly moved by the loss of one of its members whose executor5 granted the charity
£6,7081 for a legacy-based yearly event in his honouT. There are 19.467 residents in Levenshulme
and of those few who are oveT 90 years of age, LGN has been catering to over 10 years.
Informally the charity used the central organising concerjts of the Theory of Change methodology
(drawing influence from the case study of the Home Office and the settling of refugee5 in inner cities)
to make the best of well-treaded areas of knowledge the charity has held to be fed back to Statutory
stakeholders as well as to build campaigns around. Thi5 in effect benefits future service user5. as the
needs of over 60,5 are becoming more complex in the mental health and cognltive decline area.
LGN'S theory of chonge model, went as follows'.111 Having clearly deflned perimeters with statutory
referral sources, and network organisations on what the problem with socially isolated referrals1SIRI
are, the bTeadth of Cornplexity, and what can or cannot be expected in a given time frame. Part of this
process wa5 the acceptan that we are an aging society and intervention5 that prolong a per50n'5
lifespan should also bear in mind, quality of life, control. autonomy, pleasure, and self-realisation.121
Secondly. the charity looked at what needs to change to alleviate the issues faced by complex cases
of SIX, gnd wht 15 blockln8 these areas that nÈed to change. Are interlinked? Homogenous or
interdependent, heterogeneous, or sparse, and fluidP 131 Joinlng with some of the initiat¢ves that
MACC Imanchester's Local, Voluntary and Community Sector Support Organisationl had in relation to
positive aging and Greater Manchester's Age-Friendly 'aging in place initiatives,, we tried to visual
Levenshulme Good NeiBhbours CIO
what Can be considered success ca5es.141 Finally, we looked what could be implemented'hurdle free,
in terms of joined-up thinking and decision-making between sectors, networks. partners, and within
the chaTItv.
The key priority for our charity continues to be ensuring that no older person registered with us would
fall through the cracks if kt is avoidable by having access to available community support network5 and
services. As such the balancing act foy LGN maintains its local functioning resilience to remain open
and offer an effettive service to the older vulnerable people in the M19 area.
The achievements for 2022 were as follows:
1. 60 applicants on MACC (Manchester Local, And Voluntary & Comrnunity Settor Support
Organi5ationl for two key volunteer roles- Movie Night Coordinator, and traditional
Volunteer Befriender, with applicants having a vaiiety of skills, work eKperience in the
health and social care sector 35 well as the ability to speak multiple languages.
2. Successful utilisation of COVID Recovery Fund on our long-term Aundruising strategy and
administTation functions within the charity.
3. Success of the Garden Project Partnership. LGN and Highway Hope New Covenant Church
la local charity and network partner) utili5ed some volunteer gardèners from the church
to help Service users wh05e untended gardens were afferting their rnental health. The
gardener5 were willing to train volunteers to create a 'volunteer gardeners armv.
4. Responsive Contribution and feedback towards the Independent Age Group, who were
responsible for the creation of Winter Wise kits for older people in anticipation of the cost
of living and the fallback that the invasion of Ukraine on February 24 2022 will have on
fuel prices and older people in particular.
5. 22 assessed Social Services/NHS contact referrals (complex cases) that looked at the
above-mentioned 'theory of change,, methodologies to investigate what need5 to change
and how if at all future complex ca5e5 can be fegistered for befriending, or have anotheT
type of social prescription in place.
6. We took on a placement. an intern from the University of Edinburgh (studying Geography
& Statistics Bscl to look at oldef people's data, quality of life at13tter stage5, and how this
can help the charity's focus when making informed decisions, advocacy, ear
interventions and campaigns for older people regionally
7. The development of an annual Older People's Day with age-friendly activitie5 In honour
to our late member John Saunder5, and based on his executor5' benevolent fund. The first
evert saw more than 40 people partake and had live bands, Dj'ing of old records and
prizes.
8. LGN'S posts, update5, c3mpaign5, and notices were published on our re8ular social media
platform which maintains 1,300 followers to date.
Performance, and Community Events: Part of the successes of the resilien this year, continued to
come from the fruits, and results from the previous year that C3me from the sharing of resources
nd agreements with local partner organi5ations in the form of a COVID Recovery Project, Covid
Resilience Fund, and Older People in Neighbourhoods grants wrth the Manchester City Council
(OPENS Fund).
Whereby tollÈttively we were able to deliver a joined-up offering of 11 variou5 entertainment
activitie5, 21 radio prts8ram5, 31 writing, anEI cf3ft WQTkshop), 41 flèy trip5, 51 One-to-onp bÈfripAdine.
peer-to-peer befriendin& public-space befriending las opposed to home-basedl, 61 weekly food
delivery drOOffS. 71 tutorials on IT equipment, 81 weekly choir groups, 91 safe IT and digital usage
Levenshulme Good Neighbours CIO
sessions and 101 advocacy for service users who were struggling with the risks of their social welfare
entitlement being stripped from thern.
We had all this collaboration with our 5peci31 partner5 whilst retaining the charitvs unique function
and identity to the locals - over 70-year-olds who have limited physical rnobility and a mixture of
psychological conditions
we mainly serve. We were able to supply ample data and support to
Manchesler City council about the demographic5, use of funds, 3ttivitie5. and other vital information
to help support and make the case lor future funding of this sort. The last installments of the OPENS
fund ended in September 2022, and the charity is immensely grateful to Manchester City Council and
the charity's network partneTS for the fund and its outcomes durin8 difficult years.
The arcs of development for our digital inclusion beneficiaries is ever so motivating. On the one hand.
we have seen one of our seryice users Irma (late 7051, go from shy, inhibited120191. and without digital
social inclusion, to accessing and operating a smartphone for the first time120211221 finding a friend
whom she knew when she was five years old. and making connectiOT)s online. The bounce from such
progre55 has seen Irma take more control of her life, as she actively engages in 'talking group5,' led bv
our over 55s Book Club facilitator Ria, and attends our monthly book club, where her literary and
artistic tastes are tacitly explored.
Another beneficiary was Jame5 Imid-705, lives ID a communal housing scheme), who had never used
the Internet before, had no bank account120191 h3d been referred to LGN after being at Gorton Park5
ehabilitation Centre, and whose fingers are Suffering from arthrit15. Over the years James has been
given donated tablet devices, as well as upscaled his personal mobiles, and now he can contact hls
sisters in Ireland. watch Gaelic football with his befriender Jo, and understand the new panels given
to him by the sheltered housing group for his and other residents security.
These case studies, and the survey feedback from mernlJer5, LGN purposes to feed to the digital-
inclusion-teom at Manchester City Council.
gefrlendlng.,
We have seen demand for our vital services surge as more older people in our community found
themselve5 1501ated, as well as an increase in needs from those we aladY support, who have had to
c105e off the social networks that we helped facilitate due to the personally felt effects of the @lobal
pandemic on their Ilves. As a result of this, LGN continues to implement the objectwes set out in its
responsive plan which initially foresaw these factors. Thus, LGN was effectively but cautiousw able to
continue to alleviate Social isolation and loneliness experienced by older lover 55-yeaT-old51 who are
suffering from bere3vement, have had a recent fall, or are reported to suffer from mental illness of
some kind and have been referred to LGN for befriending, companionship and practical help.
One of the areas of the plan which has proved instrurnental is where LGN has altered its model to
allow for more change in people's lives. Thi5 can See our volunteers reach more service users in less
time. Intended to increase the contact hours some of our high-priority and complex needs clients can
get if they desired it. It could have one service user be seen by two different befrienders and vice
versa. Increasing more choice and enablinE less dependency, again reflects the chBnges in people's
lives at the moment.
Our longest befrlendlng cornpanionship is 9yrs to date. The aveiage age of our volunteers is 38.
Levenshulme Good Neighbours CIO
And the average age of our service users is 77. This displays our intergenerational reach thal creates
a platform for sharing. learning, connectin& and rnutual exchange of lived experiences.
Our cohort of volunteers come from mixed social and cultural backgrounds and a5 such languages
other than English can be communicared if it 15 more effective to support and assist service users in
booking appointments, or other areas of advocacy, a focus on reflecting more of the BAME (census
2021 shows that more than 45% of the ward Levenshulme identify as Asian) cohort prL)POrtionally is
3150 a key driver for the charitv.
Organlsatlonal Performance:
Benchmarks in the year Include continual liaising with the Independent Age Winter Wise packèges to
Ileviate those who would be hardest hit during the winter. Liaising with Gorton Centrul to see if there
are any areas of joint service that would help older vulnerable people between the ward5.
In continuity with LGN'S drwe to effectively make gains on the potentially new arena thai has resulted
from COVID in relation to statutory services giving voluntary organisations more autonomy, and
empowerment to deliver and design Service areas. LGN produced promotional informative mateTial
specifically for patient-waitinÉ areas in GP seNices displaying the charitvs befriending approach and
benefits to both new Service users and volunteers. This wa5 produced with the hope that new patients
of an older age can be encouraged to receive'social-prescriptions, to tackle their mental health needs
if they are experiencing debilitating effects of loneliness on their well-being.
Essentially assisting, and prompting potential older would-be service users to view befriending not as
Something negative or hard to reach but as easily accessible and for their own good. The production
could also appeal to carer5 who are overworked with caring for their dependents by demystifying the
approach to befriending and seeing tr as a safe option for their relative5. The overall goal ss also to
tackle any negative perteptions of befriending that hinder older people from accessing it, such as '1
don't want to be a burden to anyone, this is only for weak people, I like compaThy but I cannot ask
for it,, ett. This was steered by Dr. D Hyland of the Gorton GP Practice with the hope to enable more
social prescription of the befriending kind acr05S the board and patient referrals through added
promotional leaflet distribution across the practice5.
Financlal revlew
The management committee have reviewed the accounts and consider them to be satisfactory.
al The long-term fyndraising strategy of LGN has seen the organisation celebrate its 10th
consecutive year by further ali8nin@ with local community groups; Debdale 8owling
Ifor physical activities), Gorton Visual Arts (for crafts), Inspire People's Project (for
older people's rights) and Inspire Community Centre (for cornmunity engagement).
The project in development 15 entitled OPeNS or Older People's Neighbourhood
Support or The OPeNS Fund for the Levenshulme and Gorton area IM19, and M18
areas). The monitoring and feedback on the of the grant has been largely positive,
the effect of the partnership in the community has bÈen 1ncal£ulable In Some rtspects
Ispeaking to individual beneficiaries) and the practice and exchange of resources
noteworthy. LGN 15 proud to have with other networks been granted an extension of
Levenshulme Good Nelghbours CIO
this fund to meet the demand in the next financial year.
bl An instrumentally financial gain from such above-mentioned partnerships has been
further collaboration of the groups to develop other COVID ready and responsive
partnerships such as COVID- Resllience and COVID-Recovery partnerships with four
of the above-mentioned partners.. Debdale Bowlers, Inspired Taskforce, GoTton Visual
Art5 and All FM. The COVID Resilience and Recovery funds were supplied through
Manchester CV Council for the purpose of mitigating the mental health toll on older
people locally and helping organisations reinforce and develop their capacitie5 more
effectively.
Investment power5 & policy
The trustee5, having regard to the liquidity requirements of operating the charr(y, will keep available
funds in an interest bearing deposit account.
Rlsk managÈment
The trustees have conducted 3 review of the Major risks to which the charity is exposed and system
have been established to mitigate those risks.
Reserves pollcy and golng concern
The balance held in unrestricted reserves at 30" September 2022 was £30,7412l1 of which are free
reserve5 after allowing for funds tied up in tangible fixed assets.
The trustees aim to maintain free reserves in unrestricted fvnds at a level which equates to
approximately three months of unrestricred expenditure. The trustees consider that this level will
provide sufficient funds to respond to applications foT grant5 and ensure that 5UPPOrt and
governan costs are covered.
Future plans
Levenshulme Good Neighbours alms to develop a full-cycle referral system. A system of referrals that
tovers the mental. physical and other needs of our clients. ThrouBh this, the charity aims to reduce
the age of new registrants. La5tyear we highliBhted how we aimed to boost our safe%uarding trèining
and knowledge post-pandemic and would develop a permanent place-based activrty with one of our
network partners. These two objectives have been fulfilled. Our plan now is to align these gains
towards more depth of service. quality of caie, attention and personal engagement and using long-
term funding to keep our companion5hip5 Sustainable, not too affected by the cost-of-living crisis and
developing towards a mutual benefit for both the befriender and their match.
The Next 12 month5 Would See LGN,.
l. Develop a Muslc of Life Volunteer Befriender
befriending scheme that would meet the
demand we are receiving from members of sheltered housing that have unused communal
areas. Liaising with wardens and ensuring safety in the space. Working towards rnean5 to
5VPPQrt old¢r p*tspl¢* With aim& tsf A¥Èin# In Plac¢. The Music of Lrfe befriender would be
tasked to use Play List (by Sally Magnussonl of Life templates to capture the music from good
memories of the servlce user and compile it into a playlisi via a CD or other rnedia. The
Levenshulme Good Nelghbours CIO
rationale behind this is based on mvslc Staving off some effects of dementia and its benefits
towards mental health.
2. To continue local outreach campaign5 making religious, cultural, local government, and
community partners aware of the ways in which they can support LGN in alleviating social
isolation within the area of Manchester where the organisation is most active. The Tetraining
volunteers and staff in key areas of functionality including Emergency First Aid Training At
Work. among other areas of professional development.
3. Development and sustainability of the cost of living. warm hub safe space, Sunday Lunche5 at
an acce55ible building. To distribute and train on smart project5 concerning for less energy
consumption in older people's homes. The piioiitisation of the climate crisis in our circular
newsletter5.
Present a portfrOM the University of Glasgow graduate Jason on his findings on older people
quality of life, life expectancy and factors regardiri8 falls in females over 60 and how this can
help for informed organisational decision making as well as awareness building and
campaigning regionally and beyond.
Invite Mernbers of Parliament to engage with our users and events for more awareness
bullding especially within the aged population in the Asian community within the ward
Iwhich amounts to more than 45% in the last census).
6. To appear and promote activities for older people in more published outlets via electronic
media such as loads to do dhrectory of activities and Age Friendly bulletin on a monthly basis.
Appointment of trustees
New trustees are appointed by existing trustee5 and Serve for three years afteT which they may put
themselves forward for re-appointment. The Trust Deed provides for a minimum of three trustees,
to a maximum of twelve trustees, with no more than three trustees due for re-appo¥ntment in 3ny
one year.
At the quarterty trustee meetings, the trustee5 agree the broad strategy and areas of 3Ctivity for the
Charity, including investment. reserves and risk management policies and performance. The day to
day administration of the Charity is delegated to the Leven5hulme Good Neighbours, Coordinator.
Trustee Inductlon and tTalning
The CIO trains and inducts tiustee5 via a system of mentoring and internal trainin8.
Levenshulme Good Neighbours CIO
Trustee5 responsibilitie5 in relatlon to the financlal statements
The charity trustees are responsible for preparing a trustees, annual report and financial statements
in accordance with applicable law and Vnited KiTh£dom Accounting Standaids (United Klngdom
Generally Accepted Accounting Practice).
The law applicable to charities in England and Wales requires the charrty trustees to prepare
financia5 statements for each year which give a true and fair view of the state of affairs of the charty
and of the incoming resources and application of resources, of the charity for that period. In
preplring the financial statements, the trustees are required to..
Select suitable accounting principles and then apply them consistently-
Observe the method5 and principles itTr the applicable ChaTlties SORP-
Make judgments and estimates that are reasonable and prudent-
State whether applicable accounting standard5 have been followed, subjea io any material
departures that must be disclosed and exp13ined in the financial statements,.
Prepare the financial statements on a going concern basis unless it is appropriate to
presume that the charf(v will continue In business.
The trustees a responsible for keeping proper accovnting records thai disclose with reasonable
accuracy at any time the financial poswtion of the charity and to enable then) to ensure that the
financial statements comply wlth the Charities Act 2011, the applicable Charities (Accounts and
Reports) Regulations, and the provision of the Trust deed. They are also responsible for safeguarding
the assets of the charity and taking reasonable steps for the prevention and detection of fraud and
other irregularitie5.
Approved by the trustees on 19th June 2023 and signed on thÈir behalf by..
Louise Such
CHAIR OF TRUSTEES
INDEPEF4DENT EXAMINERS REPORT TO THE TRUSTEES OF
LEVENSHULME GOOD NEIGHBOURS
REGISTERED CIL4RrrY NO. 1163827
I report on the accounts of the charity, for the Year F.nded 30, September 2022. which are set out
on pages l O to 20.
Respective Responsibilitie5 of Trustees and Examiner
The charily'5 trustees are responsible for Ihe preparation of the accounts. The charity Irustees
consider that an audlt is not required for this year under section 144{2) of the Charities Act 2011
(the 2011 Act) and that an independcnt examination is needed. Thc charity is preparing accrued
accounts and l am qualified to undertake the cxamination by being a qualified tnember of the
Association of ChaTiered Certified Accountants.
It is my responsibility to:
Examine the accounts under sectioii 145 of thc 201 l Act-
follow the procedures laid down sn the gencral Directions given by the Charity
Commission under section 145(5}(b) of th¢ 201 l Act. and
To state wherher particular mattcrs havc comc to my attcntion.
Basis of Independent Fxaminer5 Report
My exainination was carried out in accordance with th¢ Gcncral Dirrctions given by the Charity
Commission. An examination includes a review of the accounting records kept by the charity and
a ¢omparison of the accounts presented with those records. It also includes consideration of any
unusual items or disclosures in the accounts. and seeking explanations from you as trustees
Concerning any such matter5. The procedures undcrtaken do not provide all the ¢vid¢ncc Ihat
would be required in an audit, and Gonsequ¢ntly no opinion is givcn as to whcthcr the accounts
prcseiit a "tru¢ and tair view and the report is liiYited to thosc illattcrs s¢t out b¢low.
Independent Examiner's Statemtnt
Iii connection with tny ex&inination, other than listed klow, no Inatter has come to my att¢ntion'.
(l) which giv¢s me reasonable c&use to believe that in any maierial respect the requirements..
to keep accounting records have in accordance with section 130 ot'the 2011 Act. and
to prepare aLcounts which accord with the accounting rccords and to comply with the
accouiiting requiremcnts of thc 201 l Act:
have noi bcen tn¢t; or
(2) to which, in my opinion. attention should be drawn in order to enable a proper understanding
of the accounts to be reached.
Signed..
AM King FCCA
Datc.. 19, June2023
Cornmunity Acwuntancy Scrvic¢ Ltd
The Grange. Pilgrim Drive, Beswick,
Mancliester, M I13TQ
Levenshulme Good Neighbour5 CIO
10
STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED
30 SEPTEMBER 2022
INCLUDING INCOME AND EXPENDITURE ACCOUNT
Total Funds Total Fund$
Year Ended
30
Year Ended
Sgptember 30 Septsmber
2022
2021
Unre8tri¢tgd
Fund8
Re¥tri¢tsd
Fund$
Furthgr Dotsils
Income from=
Donations and legacies
Charitable Activitie5
Investment Incorne
Total
131
141
1,234
13,368
8,701
3,900
7.935
17.268
261
40,769
14.604
10,601
25,205
41,039
Expendlture on..
Raising Funds
Ch8ritable Actimties
Totsl
151
151
162
25.321
25.483
9.268
9.268
18,900
18,900
28,168
28,168
Nel gainslllossesl on investments
Net incomellgxpondlturel
5.336
18,2991
12,9631
15,$56
Transfers between fund$
Net movement In funds
5.336
18.2991
12,9631
15.556
Reconciliation of funds
Totsl funds brought forward
25,405
21.688
47,093
31,537
Total funds earrled forward
1121
30.741
13,389
44.130
47.093
The statement of financial 8ctivib.es indude5 all gain5 and losses in the year. All Incoming resour($ and
resources expended derive from continuing activiti*8.
The notes on p3ge$ 13 to 20 form part of these accounts.
Leven8hulme Good Npighbours CIO
11
BALANCE SHEET AS AT 30 SEPTEMBER 2022
2022
2021
Notes
FIx8d assets..
Tangible assets
Total fixed assets
191
278
278
Current a$set#:
Debtors
Cash at Bank & in Hand
Total current assets
154
44,621
44,775
49.861
49.$72
LIab(lie8.
Creditors. Amounts falling due wthin one ysar
645
3.057
Net cuirent assets or liabilitie5
44.130
46.815
Total assets less current liabile$
44,130
47,093
Totsl net assgts or liabilriiès
44.130
47,093
The funds of the charity..
Restricted income funds
1121
13.389
21.688
UnstriCted inwme fund$
1121
30.741
25,405
Total charity funds
44.130
47.093
Approved on behalf ol the Trustees IAanagement Committee
Louise Such
(Chair of Trustees)
urtaza Jawed
Date. 19th Jut)è 2023
The notes on pagès 13 to 20 form part of these acwunts.
Levenshulme Good Neighbours CIO
12
Statsmènt of Cash Flow8 for the year •nded 30 Septsmber 2022
Reconcillation of net movement in funds to net cash flow from operatln8 attivities
Year Ended
30
Year Ended
Septembèr 30 September
2022
2021
Net movement in funds
Add barJ( depreciatiori
Deduct investrnent income
D8cr8asellincrea581 in debtor5
Increaselldecreasel in credito
Net cash used bn operatin¥ actlvities
12.9631
278
121
11431
12,4121
15.2421
15.556
277
191
1,051
13,170
13.705
Cash flows from inve5tm8nt activiknes."
Interest
Net cash provided by investr'ng act'vities
Inereasellde¢re3sel in cash and 8h equivalents during the year
15.2401
13.714
Cash and cash equivalents brought forward
49.881
36.147
Cash and cash ¢qulvalents carrled forward
44.821
49,
61
Lgvenshulmè Good Neighbours CIO
13
Notes to tho accounts forth8 year gnded 30 September 2022
l. Accounting policles
lal Basi5 of preparatlon and a5se55ment of going concern
The accounts Ilinancial stalementsi have been prepared under the hisiorfcal cosl convention with Items
recognsied al cost or transaction value unless otherwse stated in the relevant notes io these accounts. The
financial staternenls have been prepared in accordance wth the Statement of Recommended Pr8Cti¢e'
Accounting and Reporting by Charities preparing their accounts in awordance with the Financial Reporting
Stsndard applicable In the UK and Republic of Ireland IFRS 1021 issued on 1st January 2019 and the Financial
Repotting Standard applicable in the United ngdoM and Republic ol Ireland IFRS 1021 arid the Charities Act
2011. The charity constitutes a public bènefit entty as ¢efined by FRS 102.
Ibl Funds $tructur8
Restricted fund5 ale fund5 which are to be used In accordance with spèthfic restrictions imposed by the donor or
trust deed. There are 8 restri¢ied funds.
Unstricted income funds comprise those funds which the trustees are free to use for any purpose iri furtheran
of the charitable 0ects Unrestricled funds include de51gnated fund5 where the trustees. at their discretion. have
created a fund for a specific purpose.
Further details of each fund are disclosed in note 12
Icl Income recognition
All Income Is recogni5ed once the charity has entitlement to the income. it Is probable that the Income will be
received and the amount of income receivable can be measured reliably.
Donations are reco9nised when the charity has Lten notified In writing of both the amount and settlement date. In
the event that a donation is subject to condrtions that require 8 level of performan befo the ¢*arity is entitle(I
to the funds, the inwme is deferd and not rewgnised uNil either thosè conditions are fully rnet, or the fulfilment
of those ctsnditions is wholly within the ¢ontro1 of the charity and rt Is probable that those conditions will be fvlfilled
in the reporting period.
Interest on funds held on deposit is induded whÈn reoivable the amount can be measured reliably by the
charity., this is normalty upon notification of the interest paid or payable by the bank Dividend5 are recognised
On the dividend has been declared an¢ notification has been reoived of the dividend due
{d) Expenditure Recognition
Liabilities are recogn15ed as expenditure as soon as there Is a legal or constructive obligatson committing the
charity to that expenditure, It is probable that settlement will be required and the amount of the obligation ¢an be
rneasUd pliably.
All expenditu Is accounted for on an accruals basis. All expenses induding support costs and governan
cost5 are alloGated or apportioned to the applicable expendityre headings FDr more Infomation Dn th15 aknbution
refer lo note Igl bEIow.
lel Irrecoverable VAT
Irrecoverable VAT is charged against th6 expenditure heading for which it was incurred.
In Allocation of support and governance costs
Support costs have been allocated between governan costs and other support costs. Governance costs
compnse all costs involving the public accountability of the charity and its compliance with regulation and good
practice. These ¢D5ts include costs related to independent examination and legal feès togéther with an
apporbonrnent of overhead an(5 support costs.
Govemance costs and support costs relating to charitable activities have been apportioned based on type of
expense The albcabon of support and g0Veman costs is analy5ed in note 6.
Igl Costs of raislnz funds
Costs associatèj wth raising funds relate to a subsoiption lo Grants Online.
Ihl Charitable A£tlvitles
Costs of charitable adivities dude governan costs and an apportionlvent ol support costs as shown in note 6.
L•venshulme Good N8ighbours CIO
14
Notes to the aecounts for the year gndgd 30 S8Pt8mber 2022
lil Tartglble fed assets and depreclatlon
All assets ¢05ting more than £500 are capitalised and valued at historical tost. Depreciation is cl)arged on the
following basis..
Office Equipment
25% on cost
ljl Reèlised gain5 and losses
All gains and losses are taken to the Ststement of Finanaal Activities a5 they arise. Realised gains and losses
on Invesknents are calculaterl as the difference between sale5 prOe{j$ and t1r opening carrying value or their
purchase value If acquired subsequent to the first day ol the Iinancial year. Unrealised gains and losses are
calculaled as the difference bebNeen the fair value al the year end and their varying value. Reali38d and
unrealised Investmenl gains and losses are Combined in the Staternent of Finanual Activities.
Ikl Penslons
The ¢harity currently does administer contributions to an auto enrolment pension scheffle on bèhalf of
Individuals. The charity has no liability beyond making its contributbons and paying acros5 the
deductions for the contributions.
111 DebtOT5
Trade and other debtors are renISed at the settlement amount due after any trade discount offered.
Prepayments ale valued at the amount prepaid net of any trade discounts due.
Im) Creditors and Provisions
Creditois and provisions are recognised where the charity has a present obligabon resukn.ng from a past event trot
will probably result in the tran5fei of the funds to a third party and the amount due to settle the otiligation Can be
rneasured ol estimated reliably. Creditors 8nd provisions are normally rectyJnised at their settlement amount after
allowing for any trade discounts due.
2. Rolated party transactlon8 and trustee5' expenses and remuner¥tlon
The trustees all give freely their tirne and expertise without any form of remuneration or othei benefrt in cash or
kind12021" £nill. Expenses paid to the trusiees in the period totalled £nil12021.' £nill.
3. Donati0rt8 and Legacies
Unrestrlcted Restricted Total Fund$
Year Ended
Year Ended
30
Year Ended
30 S8Ptember Sèptember 30 S&ptsmber
202Z
2022
2022
Donations
Legacy- John Saunders
1,234
1,234
6.701
7.935
6,701
6.701
Previous Year
Unrestrf¢lod Restrfcted Total Funds
Year Endgd
Year Ended
30
Year Ended
30 September Septemb8r 30 S•ptemter
2021
2021
2021
Donations
261
261
261
261
Levenshulme Good Ntighbours CIO
15
Notes to the accounts for the year ènded 30 September 2022
4. Income from Charitable acttvities
Unrestricted Restrfcted Total Funds
Year Ended
Year End8d
30
Year Ended
30 September Sgptember 30 Sept&mber
2022
2022
2022
Restricted grant5'.
OPeNS Fund
Covid Recovery Fund
9,468
3.900
13.368
9,468
7,800
17.268
3,900
3,900
Pr8vIou8 Year
Unrestricted Restricted Total Fund$
Year Ended
Year Ended
30
Year Ended
30 S8Ptember Septsmber 30 Septemb8r
2021
2021
2021
Restricted grants..
Independent Age
Foyle Foundation
Duchy of Lancaster
Garfield Weston Foundation
OPeNS Fund (includes £2,367 deferred to 20221
We Love Manchester
Covid Resilien
National Lottery
NHS Manchester CCG
12,000
2,000
500
5,000
9,469
2,000
2,000
5,723
2.077
40.769
12,000
2.000
500
5.000
9,469
2,000
2,000
5.723
2.077
40.789
Levenshulme Good Nelghbours CIO
Nol98 to the aeeounts for the year ended 30 Septsmber 2022
S. E¥penditure
Year Endèd
30
Year Ended
September 30 Septemb8r
2022
2021
harltable
Actlvltles
Expendlture on r&l$lng funds..
Subscriptions
162
162
Expenditure on charltable activitles..
Employment Costs
Trip$ & Activities
Volunteei Travel & Refreshments
staff Travel
DBS Checks
Minor Computer & Software Costs
Minor Equipment
Advertising & Promotion
Telephone & Internet
Rent
Insuran
P05t, Printing & Stationery
Sundr8
Governance
Support Costs
Depreciation
18.629
2.763
231
294
112
668
18,629
2,763
231
294
112
668
18,660
105
70
32
1,027
172
100
465
2.050
347
944
108
540
424
277
25.321
375
274
2,400
347
816
375
274
2,40D
347
816
552
425
278
28.168
552
425
278
28.168
Total Expenditure
28,168
25,483
Year Ended
30
Year Ended
Septèmbèr 30 September
2022
2021
Restricted funds
Unrestricted fund5
18,900
9,268
28,168
26,144
339
.483
6. Allocatlon of 8o¥ernance and support C05t5
The breakdown of support cost$ and how these were allocated bebNeen governance and othei 5UPPOrt oosts is
shown below
Ba818 of
apportionment
type of expense
type of expense
Gentsral
Support
Govemancg 2022 Total
552
552
425
977
2021 Total
540
422
962
Account8ney Fees
PayroS1 Bureau
425
425
552
Levenshulme Good Neighbour5 CIO
17
Note# to thè accounts for the year ended 30 Stplember 2022
7. Analysi5 of staff costs
Year Ended
30
Year Ended
September 30 S8ptember
2022
2021
Wages and Salaries
Social Security Costs
Pension Costs
18,429
18,470
200
18,629
190
18,660
Charitable activities
SuppDrt costs
18,660
17,404
18,660
The average number Df etnployees during the year was 2 Ipievious year. 21 wth the full time equival8nt of 1.
The charity considers its key management personllel cornprise5 the truslees and S8nior Manager. The total
employment benefits, including employer pension contribthion5 of the key rnanagement personnel were £13,101
(previous year". £5.1911. No employee ha$ benefits in eXSS of £60,000 Ipreviou5 year.. none).
8. Independent Examlner Fee$
Year Ended
30
Year Ended
September 30 S•pt¢mber
2022
2021
Indépèndènt éxaminats.on fees
Other services
S52
425
977
422
96
9. Tangible Fixed Assets
oirice
Equlpmeni
Total
Cost
At 1 October 2021
Additrons
At 30 September 2022
1.907
1,907
1,907
1,907
Depreciation
At 1 October 2021
Charge for Year
At 30 September 2022
1.629
278
1,907
1.629
278
1,907
NET BOOKVALUE
At 30 September 2022
At 30 September 2021
Loven6hulme Good Nolghbours CIO
18
Note$ to the accounts forthe year frnded 30 September 2022
10. Analysls of debtors
Year Fnded Year Ended 30
30 September September
2022
2021
Other Debtors and Prepayments
154
All debtors for 2022 and 2021 late to unrestricted funds.
11. Credltors.. amounts falling due within one year
Year Ended Year Ended 30
30 September September
2022
2021
other crtditors and a¢cruals
Deferr&J income
645
2.367
3,057
645
Deferred Income comprises of restricted grant income received in advance.
8alan as at 30th September 2021
Amount rèleased to Income eained from ¢twritsbk athwts.es
Amount defeiied in year
Balance at 30th September 2022
2,367
12,3671
12. Analy815 of ¢harltable funds
Analysi? of movements in unr•8trl¢tèd fund8
Balartc• at 30
Sèptembor
2022
Balance at I
O¢tobeT 2021
Incoming
Rgsources
Rèoourcès
Expgndod
Transfer
General Fund
25,405
25.405
14,604
14.604
9.268
19,2681
30.741
30.741
Pr•vlou8 Yaar
Balance at 30
September
2021
Balance at 1
OGtober 2020
InGombng
ResourGe$
Resources
Expended
Transfer In
General Fund
25,474
25,474
270
270
13391
339
25,405
25,405
Name of unrestricted fund..
General Fund
De8cription. nature and purpose of the fund
The free resetve5.
LevenshulmB Good Neighbours CIO
19
Not•$ to th• aeeounts for tho year ènded 30 September 2022
12. Analysi8 of charitable funds Continued.
Analysis of movements In restrlcfyd funds
Balance at 30
September
2022
Balance at 1
O¢tober 2021
Incomlng
Resoure•s
R?#ources
Éxpended
Transfer In
Independent Age
Leg8cy- John SaundeTS
Duchy ol Lancaster
Garfield Weston Foundation
Covid Re¢overy Fund
Nab"onal Lottery Digits5 Inclusion
Wooton Charitable Trust
NHS Manchester CCG
12.000
I12,0)
17201
15001
15001
18151
11.1721
12781
13.115
18.900
6,701
5.981
500
5.000
4.SOO
3.285
3,900
795
278
3,115
21.688
377
10,601
377
13,766
Previous Ypar
Balaft at 30
SgPt8mb8r
2021
8alan¢g at 1
October 2020
Incomlng
Resources
R950urcos
Expended
Tran$fer In
Independent Age
Foyle Foundation
Duchy of Lancaster
Garfield Weston Foundation
OPeNS Fund
We Love Manchester
Covid Resilience
Thp Charity Service
Nalional Lottery Digitsl Inclusion
Wooton charitab Trust
NHS Manche5tei CCG
12.000
2.000
500
5,000
9.469
2,000
2,000
12,000
12.0001
500
5.000
19,4691
12.0001
12,0001
12,7501
16,6481
12771
2,750
1,720
555
1.038
8,063
5.723
795
278
3,115
21,688
2.077
40,769
125.1441
Name of restrictgd fund..
Daserlptlon, nature and purp08¢ of th¢ fund
Independent Age
towards core costs
Legacy- John Saunders
to cover National Older People's Day celebrab.ons for a l[) year period
Duchy of Lancaster
toward5 Co costs
Garfield Weston Foundation
towards core costs
Covid Recovery Fund
ttswards core costs
National Lottery Digital Inclusion towards cole costs
NHS IAan¢hester CCG
loward5 befriending & social eating programrne
Wooton Charitable Trust
towards Core ¢osls. balance represents fvture depreryation
L8ven$hulme Good Nosghbours CIO
20
Notes to the aeeounts for the year ended 30 September 2022
13. Analysls of net assets between funds
Unrèstricted
funds
Rgstrlctgd
funds
Totsl 2022
Tangible fixed assets
Cash at bank and In hand
Other net current assetsllliabilitiesl
Total
30.855
491
30.741
13,786
44,621
1491
44.1
13.766
Prèvlous Year
Unrestrlcted
funds
Restricted
funds
Totsl 2021
Tangible fixed asset5
Cash at b8nk and in hand
Other net Current assetsllliabilitE$l
Total
278
10,193
2.367
278
36.147
2,8471
33,5
25.954
480
25,474
14. Flnan¢lal Instruments
The charity only ha5 financial a55ets and liabilities of a kind that qualify as basic financial instrnents. B851C
financial Instruments are inthaiiy ognISed on a iransaction value and subsequently m8asured at their
settment value with the exptIOn of bank loans which are subsequently measured at an arnortised cost using
the effective InteSt method.
## **LEVENSHULME GOOD NEIGHBOURS**
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REVIEW 2022
1.Be referred to LGN locally
3. Company into community
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2. Have a local companion
4. Peer led social inclusion
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## **CONTENTS**
ABOUT US & GOVERNANCE **2-3** COORDINATOR'S REPORT **4** BEFRIENDING & ISOLATION **5-7** PARTNERSHIPS /ACTIVITIES **8-12** FEEDBACK FROM MEMBERS **13** CAMPAIGNS **14** AGM & GRATITUDE **15** FUTURE PLANS (3 YEARS) **16-18** SPONSORS **19**
## **About Us**
Levenshulme Good Neighbours is a registered charity that works with volunteers to offer practical, social and emotional support to over 300 older people living in the Levenshulme area of Manchester. We do this by recruiting volunteer befrienders from the local community who support older people in a wide range of social, emotional and practical ways. This might include: helping people with limited mobility get out into the community; visiting a housebound person or escorting people to a range of local community events, fun activities and necessary appointments that they would otherwise be unable to attend.We also offer a range of activities for older people and provide information and support.
Levenshulme Good Neighbours was established in 2012 with the support of Burnage Good Neighbours in response to frequent request for befriending support from older people from the Levenshulme area. Following a successful pilot project Levenshulme Good Neighbours became a Constituted Community Organisation in 2013 and registered as a Charitable Incorporated Organisation (CIO) in 2015.
We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of the project. Levenshulme Good Neighbours are active members of Manchester Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.
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LEVENSHULME GOOD NEIGHBOURSLEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **How LGN is Governed**
We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of AGE OF the project. Levenshulme Good Neighbours are active members of Manchester Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.
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*
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **Coordinator's Report 2021 - 2022**
In the year 2022, LGN (Levenshulme Good Neighbours) saw some work that has been going on peripherally (such as fundraising, report writing, and research into aging) bear fruit. Whilst at the same time the charity was greatly moved by the loss of one of its members whose executors granted the charity £6,7081 for a legacy-based yearly event in his honour. There are 19,467 residents in Levenshulme and of those few who are over 90 years of age, LGN has been catering to over 10 years.
Informally the charity used the central organising concepts of the Theory of Change methodology (drawing influence from the case study of the Home Office and the settling of refugees in inner cities) to make the best of well-treaded areas of knowledge the charity has held to be fed back to statutory stakeholders as well as to build campaigns around. This in effect benefits future service users, as the needs of over 60’s are becoming more complex in the mental health and cognitive decline area.
LGN’s theory of change model, went as follows: (1) Having clearly defined perimeters with statutory referral sources, and network organisations on what the problem with socially isolated referrals (SIR) are, the breadth of complexity, and what can or cannot be expected in a given time frame. (2) Secondly, the charity looked at what needs to change to alleviate the issues faced by complex cases of SIR, and what is blocking these areas that need to change. Are interlinked? Homogenous or interdependent, heterogeneous, or sparse, and fluid? (3) Joining with some of the initiatives that MACC (Manchester’s Local, Voluntary and Community Sector Support Organisation) had in relation to positive aging and Greater Manchester’s Age-Friendly ‘aging in place initiatives,’ we tried to visual what can be considered success cases. (4) Finally, we looked what could be implemented ‘hurdle free,’ in terms of joined-up thinking and decision-making between sectors, networks, partners, and within the charity.
The key priority for our charity continues to be ensuring that no older person registered with us would fall through the cracks if it is avoidable by having access to available community support networks and services.
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LEVL **E** NSHULME GOOD NEIGHBOURSVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **Befriending**
Our longest befriending companionship is 8yrs to date. The average age of our volunteers is 38. And the average age of our service users is 77. This displays our intergenerational reach that creates a platform for sharing, learning, connecting, and mutual exchange of lived experiences. Our cohort of volunteers come from mixed social and cultural backgrounds and as such languages other than English can be communicated if it is more effective to support and assist service users in booking appointments, or other areas of advocacy.
PAGE 09 PAGE 02
LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW LEVENSHULME GOOD NEIGHBOURS
## **About Levenshulme**
There are just over 21,600 households in the Gorton and Levenshulme Neighbourhood. Around three-quarters of households (>75%) in both Gorton North and Gorton South wards AGE OF contain people whose social circumstances suggest that they may need high or very high levels of CLIENTS IS 86 support to help them manage their own health and prevent them becoming high users of acute healthcare services in the future. According to the Index of Multiple Deprivation, the area we operate in is listed amongst the 10% most deprived neighbourhoods in the country.
**The name of the township of Levenshulme has been traced back to the 1320 name of 'Lyvenis-holme'. This probably means a tract of land belonging to Leven, which may be a derivation of the Saxon word 'Leofne' meaning Lord or Master. Levenshulme was primarily a working class suburb of Manchester.**
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **About Social Isolation**
Even though Manchester is an age friendly city, the hard facts are that more and more elderly persons are feeling left behind due to structural, social, and economical changes in society. The key three areas where social isolation affects older persons are: - Poor transport links to public services/shops - No available and prolonged companions - Lack of engagement with communal activities
Older persons are referred to care group organisations like Levenshulme Good Neighbours mainly due to these: - Accidents and falls causing loss of confidence to be seen in public
- Bereavement and loss of loved ones
- Cognitive and mood decline
Amidst these factors for social isolation the transient nature of city environments is not helping the memories, feeling of connection, and sense of community that healthy ageing requires. As society continues to live longer, combating social isolation will be one of the key determinants to alleviating the limited supply of NHS and medical treatment as a clinical solution to an underlying social problem.
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OUR AVERAGE
AGE OF
CLIENTS IS 86
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## **How do loneliness and social isolation differ?**
“Loneliness is a subjective feeling about the gap between a person’s desired levels of social contact and their actual level of social contact.
**Social isolation** is an objective measure of the number of contacts that people have. It is about the quantity and not quality of relationships. People may choose to have a small number of contacts.” AGE UK
**"According to Age UK, more than 2 million people in England over the age of 75 live alone, and more than a million older people say they go for over a month without speaking to a friend, neighbour or family member.."**
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## Activities begin again!
It's been a long time coming, but finally our service users were able to get out and enjoy the sunshine on a day out. They particularly enjoyed a visit to Cleveleys this year, and we hope to have plenty more days out to come.
## Amazing Local Support
We have been touched by the positive support LGN has received from the local community over the last year. As well as individual donations, we were humbled that a newly opened local restaurant "CIBUS" donated their profits from opening night to LGN, in memory of their late father. Here's us paying a visit to say thank you!
## Special Gifts for Christmas
This year we put together some wonderful Christmas hampers for our older people to ensure they felt loved and remembered during the holidays. The contents were kindly provided by Asda (biscuits and mince pies), the Sock Shop (who provided an amazing selection of warm bed socks) and grant funding, which allowed us to buy some Christmas-themed quiz books to keep everyone busy over the festive period. These were wrapped up and distributed to our service users around Levenshulme.
PAGE 08 PAGE 08
LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **Welcome back to our Choir!**
Weekly "computer buddies" sessions continues to provide support for older people looking for more confidence using technology or getting online.
## Choir Session Feedback:
One of our most successful projects this year was our "Inspire Choir." Formed in partnership with the Inspired Taskforce, this weekly singing session aimed to get older people singing, dancing, and enjoying group activities again. At Christmas we were even treated to a full concert by the performers, along with mince pies and some festive drinks!
_Being together and singing, is lovely!_
_I love the good company and the cheer of singing carols._
_It’s something I really look forward to, and it gives me structure in my week_
_I like Meeting up with other people. The company. And singing of course. I like the Friendship and laughter._
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## Levy Over 55s Monthly Book Club @ Arcadia
Our successful 'Age Friendly,' Levy book club run by Ria at Arcadia is now almost 8 months in and growing from strength to strength. We are delighted to see how Ria’s weekly Monday talking group at the Blue Bell pub has now blossomed into a mid-week once-a-month readathon with like-minded members. The membership crossover is astounding, and personally, it has been great to see the likes of some members who were looking aghast and cocooned during the height of covid now wax lyrical about the bits they loved about the novel they read and to witness their prosaic and literate tastes.
Genres are open to voting. So far, The Respectable Trade by Philippa Gregory has been the most well-received but detective and thrillers are also in the ranks for possibly taking that spot. When members meet on the 1st Wednesday of the month, they would normally vote on how ‘interesting,’ and ‘well written,’ the previous month’s book was. Comments on The Woman in Black were, ‘better than the film’, ‘glad I didn’t watch the film first with its Hollywood twist,’ and ‘genuinely enjoyed it and its twist.’ Irene (a Blue Bell Talk Group regular) gave it a 10/10, she seems to be enjoying the group, if you know anyone interested in joining a reading club, you are most welcome to come along.
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **LGN's inaugural NOPD (National Older People's Day)**
We held our inaugural Older People’s Day in conjunction with the Inspired Taskforce. Activities included disco (70s, 80s, and 90s) music through DJ Ged, a long-time collaborator who also exudes the good vibes through his musical choices and uplifts the spirits in communal housing schemes around Manchester.
There was also a circus display courtesy of Danielle De Wok, and in it, she was able to involve local participants Muriel and a nice balancing act with Lindsay. In the middle, we had a touching tribute to our benefactor the late John Saunders, and Muriel (again) was able to present how much he meant to her, the charity Levenshulme Good Neighbours, and the community at large.
The day ended with some tombolas, 7-piece live music band, and nice desserts to mark the occasion. See you at the same time and place next year, 1st of October 2023. This ticketed ‘pay on the door,’ event yielded more than 40 people. This is why we love the Levenshulme community!
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LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **Partnerships**
Over the last couple of years, we've made some amazing connections with local people and places. Here are a few!
## Debdale Bowling and Gorton Visial arts
Through the OPeNS Fund, we've been establishing fantastic relationships with Debdale Bowling and Gorton Visual arts, who are both committed to improving the quality of life for older people in our area. We are looking forward to holding our next AGM at Debdale, and seeing how good our bowling arms are!
## Inspired Taskforce
We have been working with our partners Inspired Taskforce on events and trips, and learning activities. A LGN volunteer kindly offered computer security classes for service users of both projects, with useful safety tips for browsing online.
## Digital Inclusion
Working with the Inspired Taskforce, we have continued to provide phones and internet to older people who want to get online. This has also included uploading Whatsapp on to devices so that service users can regularly connect with relatives who may live far away. We have also been following these up with training sessions to help our service get the most out of their new devices, and stay safe.
PAGE 04PAGE 12
LEVENSHULME GOOD NEIGHBOURSLEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## Feedback from our Activities
This month we've been collating some of the feedback we've received from our most recent projects, our choir club and our digital distribution project. Here's what our service users had to say when they were asked what they most liked about the choir.
"It’s something I really look forward to, and it gives me structure in my week"
## "It's good company!!"
"Meeting up with other people. The company. And singing of course. Friendship and laughter."
"I love the singing, friendship and laughter"
"We all have a good time!"
"We have fun!"
PAGE 13
LEVENSHULME GOOD NEIGHBOURS 2021/22 REVIEW
## **Campaigns: Winterwise**
Independent Age are an organisation who support people aged over 65 to get involved in things they enjoy. They campaign and give advice on issues like health and care, money and housing. They have produced a leaflet called Winterwise, which is a guide to keeping well during winter. Here are a few of their top tips!
LGN were delighted to be supported by Independent Age in the last 2 years and giving feedback to actively affect their steering and direction for the needs of older people.
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## **AGM, Thanks & Farewell!**
Our close-of-year Annual General Meeting was a touching one as we were saying our goodbyes to our longtime volunteer and fantastic administrator Naomi Smith. Overall, Naomi has contributed 8 years of staff service and more than 1000 hours in volunteering for the charity, and one particular individual in the form of our late service user and former chairwoman Carol Moore. Naomi brought a lot of zest, a can-do attitude, and integrity to the charity and will duly be missed. Her words to go by were: 'I’m optimistic about the future, I love the Age Friendly initiative in Manchester - but there's always more work to be done. Above all, I believe you should feel equally welcome, valued, and at home in your community, whether you are 1, 21, or 101'.
The visions and values of LGN stated in the meeting were: 'tailor-made matches,' and 'sharing lived experiences.' Some facts about older people in Manchester are that there are around 90 people over 90 in the Levenshulme (and partially Gorton in the old ward border area), and that LGN has registered and served at least 30 of them since the last census in 2011.
Other aspects of our AGM that we covered were how sustainable we plan to be financially from 2023 onwards. Our dynamic befriending plans would see one volunteer see up to 2 people during the week and change hands with other volunteers after a six-month review. Our volunteer meetups to catch up on what had been a memorable year personally and nationally. As well as other key updates involving the orientation of the charity.
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## Upcoming News - What's next
## Movie Night & Playlist For Life Volunteers
We're looking to host a regular movie afternoon for the residents of Pullman Close assisted living facility. We're looking for a friendly volunteer to host these afternoons for us, helping us choose a film and ensuring that the residents have a good time! The volunteer would need to be available on a regular day for 2.5 hours every week, and be DBS checked. If you or someone you know would like to give this a go, please let us know!
Because we were successful with more than 60 applications from our MACC campaigns last year we are looking to train up and integrate our volunteer offer to include Playlist Volunteers who use music from older service users' memories to engage with them. This would be backed up using the platform and evidence from the Playlist For Life Charity
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## LGN's 3 Year Local Interventions Delivery Plan
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## Our Future Plans & 3 Year Model
Levenshulme Good Neighbours aims to develop a full-cycle referral system. A system of referrals that covers the mental, physical and other needs of our clients. Through this, the charity aims to reduce the age of new registrants.
Last year LGN stated that it would: keep in close contact with our service users and volunteers by phone, mail, and newsletter, we are able to respond quickly to changes as necessary. _**This year we are proposing a 3-year delivery plan that would focus on the cost of living crisis, making warm spaces, our tailor made digital inclusion narratives, garden volunteering, and volunteer entertainers such as movie night, and playlist facilitators.**_
## The Next 12 Months
1) Development and sustainability of the cost of living, warm hub safe space, Sunday Lunches at an accessible building. To distribute and train on smart projects concerning for less energy consumption in older people’s homes. The prioritisation of the climate crisis in our circular newsletters
2) To continue local outreach campaigns making religious, cultural, local government, and community partners aware of the ways in which they can support LGN in alleviating social isolation within the area of Manchester where the organisation is most active.
3) To continue local outreach campaigns making religious, cultural, local government, and community partners aware of the ways in which they can support LGN in alleviating social isolation within the area of Manchester where the organisation is most active. The retraining volunteers and staff in key areas of functionality including Emergency First Aid Training At Work, among other areas of professional development
4) Digital Inclusion and the 3 year delivvery plan
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## to our funders...!
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