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2021-09-30-accounts

LEVENSHULME GOOD NEIGHBOURS CIO Registered Charity Number: 1163827 FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2021

LEVENSHULME GOOD NEIGHBOURS CIO INDEX PAGE NUMBER CONTENTS TRUSTEES ANNUAL REPORT INDEPENDENT EXAMINERS REPORT 10 STATEMENT OF FINANCSAL ACTIVITIES BALANCE SHEET STATEMENT OF CASH FLOWS 13-20 NOTES TO THE ACCOUNTS

Levenshulme Good Neighbours CIO Report of the trustees for the year ènded 301h September 2021 The trLJStees present their annual report and financial statements of the charity for the year ended 30, September 2021. The financial statements have been prepared in accordance with the accounting policies set out in note I to the accounts and comply with the charity's trust deed, the Charities Act 2011 and Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard Applicable in the UK and Republic of Ireland published IFRS 1021 leffective I january 20191. Reference and admlni5tratlve Information Charity Name.. Levenshulme Good Neighbours. Charity Number.. 1163827 Trustees lup to th& date of slgnirtgl Louise Such Chair of Trustees Michelle Griffiths MuTtaza Jawed Grantley Vernon Fatiha Bougra55a Zobia Saleem Iresigned September 20211 Prirtclpal Offlce Inspire Centre 747 Stockport Road Manchester M19 3AR Independent Examiners Community Accountancy Service Limited The Grange Pilgrim Drive Be5wick Manchester MII 3TQ Bankers Co-operative Bank l Balloon Street Manchester Structure, governance and management The Charity is a registered charltable incorporated (>f8anlsatlon and is con%titLSted under a trust deed dated 5" October 2015.

Leven5hulme Good Neighbours CIO Oblectlves and activitles The purposes of the charity are to relieve the needs of the elderly for the public beneflt through the provision of support services and 3ctivitie5 to help relieve Social isolation caused as a result of their age and to enable them to live independently in society. The rnain activities are the provision of a volunteer befriending Service as well as events and activities for older people in the Levenshulme area. The trustees confirm that they have referred to the Charity Commission's guidance on public benefit when reviewing the CharltY'5 aims and objettives, in planning future artivities, and setting the policies for the year. The charity has furthered it5 charitable purposes for the public benefit through irnproving the lives of vulnerable and isolated older people in the community of Levenshulme. Many of the people we help don't have the support in their area to rely on for the practical things in life, or for companionship. Our work involves recruiting volunteer befriender5 from the area who hèlp people in a wide range of social, emotional and practical ways, this includes.. visiting a housebound person helping people with limited mobility get out into the community helping older people get online helping with odd jobs and errands escorting older people to appointment5, social events and artivities having fun days out together We offer attivities, Social events, days out and training opportunities to older people, so they can make the most of their time in ways that are meaningful to them A review of our achievements and performance.. How our activlties delivèred public beneflt.. 2021 was a landmark strategic year for Levenshulmè Good Neighbours ILGNI. This was mainly in response to the social effects of the pandemic and the lega1 rulings that followed. Our charity was successful in remaining open throughout the period of the 2, national lockdown a5 well as when the locally restrictive tier-based measures were applied. It Was 3 period where we found that organisations in general and charities in particular had to be 'resilient, 'rectsvering,' and carry with them an indomitable spirit of 'we will do what we can while we can, however we still can, in order to keep running. The key prioriry for our charity was ensuring that no older person registered with us would fall through the cracks If it was avoidable by accessing 3vailable community support networks and services. A5 such the balancing act for LGN was recovering from the logistical and practical impact of the COVID crisis as well a5 being re511ient to remain open and offer an effective service to the older vulnerable people in the M19 area. part Of the success of thls reslllence came from 5Ftarin8 rStsUc4% and 38rè4rnont* with local partnÈr organisations in the form Df a COVID Recovery Project, Covid Resilience Fund. and Older People in Neighbourhoods grants with the Manchester City Council to deliver a joined-up offering of 11 various entertainn)ent activities, 21 radio programs, 31 writin& and craft workshops, 41 day-trip5, 51 one-to- one befriending, peer-to-peer befriending. public-space befriending las opposed to home-ba5edl, 61

Levenshulmè Good Neighbours CIO weekly food delivery drop-offs, 71 tutOTials on IT equipment, 81 weekly choir groups, 91 safe IT and digital usage sessions and 101 advocacy for service users who were struggling with the risks of their social welfare entitlement being stripped from them. We had 211 thi5 collaboration with our special partners whilst retaining the charivs unique function and identity to the loca15- over 7CFyear-olds who have limited physical mobility and a mixture of psychological condition5- we mainly serve. The achievements for 2021 were as follows: The acquisition of COVID-19 mental health crisis funding, and grants to support our organisational requirements enabled us to implement local programs to tackle, intervene and address the increasing mental health issues which surged during the pandemic. This was achieved in 3 strong but local VCSE capacity while reaching our orEani5ations' realistic tarEets on operational sustainability. The running of face-to-face weekly community centre-based $25sions and workshop5 that offered physic31 exercise. art15tic expression. choir singing, and computer development cla55e5 to the ages 55plus members of the local community. This wa5 rolled out in a staged and safeguarded manner that maintained a lateral flow testing poSicy for 311 attendees. The cre3tion of digital development and accessibility linclusionl packages for the older non-IT proficient locals in the M19 area. This involved the ècquisition of donated laptOP5 from Manchester University in the region of £2000 lor more than 15 users who could attend the classes. The distribution of mini wifi devices to older members of the community in partnership with Manchester tity council's d¥gital inclusion drive. The development of timely evaluative reports that captured and asse55ed the risks that new user5 to online device5 faced when they were newly connected. The information collated was fed back to the local council and partners in the form of feedback both directly from LGN beneficiaries a5 well as frorn the charity in the forrn of recommendations and findings. LGN'S post5, updates, campaigns, and notices that were published on our regular social Tmedia platform reached 7457 people this year. Performance, and Community Events: Using data from the Department of Health, University of York and Oxford Brookes University, tGN initi3ted pl3ce-based chair and seating exercise for the autumn of 2021 as part of the physical public space reopening outreach to older rnembers of the public. The feedback was very positive and such activitie5 will Temain at the communal ￿ntre for the foreseeable future. P051tive remarks from the event included.. '1 like all of it, ple3se continue, 'friendship and laughter lis what) l enjoyed the most. The oldest attendant was 88 years old. And the uniting sentiment expressed by our service users was that of 'company.' We noticed that as our service users expressed that they were enjoyinE, embracin& and connecting with others and beinÈ in good company as a substitute to lacking access and being on one's own at that time- it made all difference to and positively impacted their self-reported sedentary dally routines. Befrl@ndlng= We have seen demand for our vital services sur8e as rnt>re older people in our community found themselves i501ated, as well as an increase in needs from those we alreadv support, who have had to close off the social networks thai we helped facilltate due to the personally lelt effects of the glob31 pandemic on their lives. There has also been an increased need for practical support such as 5hoppin8 and medical deliveries. As a result of this, LGN ctsntinues to

Levenshulme Good Neighbours CIO implement the objectlves Set out in its responsive plan which initially foresaw these factors. Thus, LGN was effectively but cautiously able to continue to alleviate social i501ation and loneliness experienced by older lover 55-year-oldsl who are suffering from bereavement. have had a recent fall. or are reported to suffer from mental illness of Some kind and have been referred to LGN for befriending, companionship and prartical help. In the last 18 months, we witnessed a great amount of goodwill from members of the communitv. Numerous 3mounts of older people in the area were cordially visited by their next-door neighbours or by well-meaning rnembers from acros5 the road who felt a sense of civic duty. The downside to this- we observed- was In the area of vulnerable adults potentially being defrauded or Sought after for un5avoury purposes. Thus. LGN has been keen to take in ca11s and information whereby a member of the public was concerned about an older neighbour's contact with someone who attr3tted their suspicion for any reason whether valid or not. However, the 3ttention that older people received in certain areas in the country such as in Levenshulme has waned due to younger working-age locals who were previously furloughed returning to their Jobs. Thus, the urgency, novelty, and sense ol duty to check on the person next door who could be shielding are no lollger a5 impactful or as reaching as it was during the pandemic. And thi5 is where the work ol LGN in such wards as Levenshulme become5 Vltal a5 all our volunteers are all DBS checked and the benef5t of havin8 2 charitable service mana8e these relationships is to ensure that 5afeguard5 are always maintained. The companionship matches between LGN volunteers and service users norrnally last for 3 years on average. One of the areas of the plan which has proved instrumental is where LGN has altered it5 model to allow for more ch3nge in people's live5. This can See our volunteers reach more service users in less time. Intended to increase the cont3rt hours some of our high priority and complex needs client5 can get if they desir2d it. It could have one seNice user be seen by two dlfferent beffienders 3nd vice ver5a. Increasing more choice and enabling les5 dependency, again reflects the big changes in people's lives at the moment. Our longest befriending companionship is 8yr5 to d3te. The average age of our volunteers is 38. And the average age of our service u5er5 is 77. Thi5 displays our intergenerational reach that creates a platform for sharing, learning, connecting, and mutual exchange c>f lived experiences. Our cohort of volunteers come from mixed social and cultural backgrounds and as such languages other than English can be communicated if it is more effective to support and assist service users in booking appointments, or other area5 of advocacy. Performance.. In 2021 LGN went through Some general ron$vltation ag to thè kÈy aroag concernirig campaiqn messages, presentation, look/feel as well as ease of access and user experience concerning our website. The consultation process took feedback from student placement volunteers, long- established volunteers. and Service users. We also received some advice from external sources. The result of this was phasing in changes that reflected the partners we are working with, posting of up-

Leven5hulme Good Nelghbours CIO and-coming events, call to action info-graphlcs to inform potential partners, or potential donors a5 well as integration with social rnedia for exposure to new audiences. The look and feel state underwent user experience testing across most browser platforms and screen sizes. As a result of this. the new web51te has managed to blend the new direction of branding that reflects ihe tone that the charity is aiming tD establish both to the known audience as well as future network organisations and members of the public. The website also captured the pre-covid 19 success and landmark5 such as the award-winninB volunteers. volunteer work, a5 well as projects that LGN recently obtained. Other benchmarks in the year include continual liaising With the NHS menial he31th designated Buzz network for packages to alleviate those who would be hardest hit during the winter, Home Instead for up-and-coming publications to reach the hard-to-reach potential service users who have requirements to make new connections in 50C131 spaces, as well as NHS dirertly through the befviending trial which took place in Gorton via the NHS Clinical Commissioning Group Nei8hbourhood Well Being Fund. In continuity with LGN'S drive to effectively make gains on the potentially new arena that has resulted from COVID In relation to statutory services givin8 voluntary organisations more autonomy, and empowerment to deliver and design service areas, LGN produced promotional inforrnative material specifically for patient-waiting areas in GP services displaying the charity'5 befriending approach and benefits to both new service users and volunteer5. Thig was produced with the hope that new patients of an oldeT age can be encouraged to receive 'social-prescriptions' to tackle their mental health needs if they are experiencin8 debilitating effects of loneliness on their well-being. Essentially assisting, and prornpting potential older would-be service users to view befriending not 85 something negative or hzrd to reach but as easily 3cces5ible and for their own good. The production could also appeal to carers who are overworked with caring for their dependents by demysiifying the approach to befriending and seeing it as a safe option for their relatives. The overall goal is also to tackle any negative perceptions of befriending that hinder older people from accessing it, such as'l don't want to be a burden to anyone, this is only for weak people, I like company but I cannot ask for it,. etc. This wa5 Steered by Dr. D Hyland of the Gorton GP Practi with the hope to enable rnore social prescription of the befriending kind across the board and patient referrals through added promotional leaflet distribution across the practices. Financlal revlew The management committee h3ve reviewed the accounts and consider them to be Satisfactory. al The long-term fundTaisill8 strategy of LGN ha5 seen the or8anisation celebrate its 9th consecutive year by further alignin8 Wlth local community groups,. Debdale Bowling (for physical activitie51, Gorton Visual Art5 Ifor traftsl, Inspire People's Project (for older people's right51, and Inspire Community Centre (for community engagement). The result of this alignment hès been recognised by the Manchester City Council which pian to tund such porLDership5 Wlth £gÉ,000 I£J 8,000 oacli 3gide froTll the lead partnerl for their joint projects. The project in development is entitled OPeNS or Older People's Neighbourhood Support or The OPeNS Fund for the Levenshulme and Gorton area IM19, and M18 areas). The monitoring and feedback on the use of the grant has been largely positive,

Levenshulme Good Nelghl)ours CIO the effect of the partnership in the community has been incalculable in some respects 15peaking to individu31 beneficiaries) and the practice and exchange of resources noteworthy. LGN is proud to have with other networks been granted an extension of this fund to meet the demand in the next financial year. bl An instTumentally financial Bain fTom such above-mentioned partnerships has been further collaboration of the groups to develop other COVID ready and responsive partnerships such as COVSD- Resilience and COVID-Recovery partnerships with four of the above-mentioned partners.. Debdale Bowlers, Inspired Taskforce, Gorton Visual Arts and All FM. The COVID Re511ience and Recovery funds were supplied through Manchester City Council for the purpose of mitigating the mental health toll on older people locally and hèlping organi5ations reinforce and develop their c3pacities more effectively. cl Our successful funding strategy which saw us awarded grants from Independent Age last year saw us reach our grant objectives and aim5 which resulted in an extension of funds1£60001 allowing the charity to plan longer term. Other grants awarded in Ihis tSme include.. Garfield Weston1£5,0001, and We Love MCR1£2,0001- which were put to good use to meet the surginE deman(ts and after effects of the pandemic on statutory service5. dl The future will see LGN work closer with the National Lottery wSth their Reaching Communities objectives, of which older people's safety, wellbeing and development 15 a key priority. Investment powers & pollry The trustees, having regard to the liquidity requirements of operating the charity, will keep available funds in an interest bearing deposit account. Risk management The trustees have conducted a review of the major risks to which the charity is exposed and systetn have been e5tabli5hed to mitigate those risks. Reserves policy and golng conterrt The balance held in unrestricted reserves at 30" September 2021 wa5 £25,40512020,. £25,474) èll of which are free re5erve5 after allowing for funds tied up in tangible fixed a55ets. The balance held in restrlcted funds at 30" September 2021 wa5 £21,68812020.. £6,063]. The trustees aim to maintain free reserves in unrestricted fund5 at 3 level which equates to approximately three months of unrestricted expenditure. The trustees consider that this level will provide sufficient funds to respond to applications for 8rants and ensure that support and governance 105l5 arr iovcred.

Levenshulme Good Nelghbour5 CIO Future plans Levenshulme Good Neighbours aims to develop a fLJII-cycle referral system. A system of referrals that covers the mental, physical and other needs of our clients. Through this, the Charity aims to reduce the age of new registrants. Last year LGN stated that it would-. keep in c105e contact with otjr service users and volunteers by phone, mail, and newsletter, we are able to respond quickly to ehange5 as necessary. Following government guidance and feedback from our Clients, we will Introduce a phased return startlng with masked face-to-face befriending, and expanding to group activities when approprlate. This has been implemented. The next 12 months would see us.. Develop a film club that would meet the demand we are receiving from members of sheltered housing that have ullused communal area5. Liaising with wèrdens and ensuring safety in the space. Working towards means to support older people with the aims of Ageing In Place. 2. To continue local outreach campaigns making religious, cultural, lotal government, and comrnunity partners aware of the ways in which they can support LGN in alleviating social isolation within the are3 of Manchester where the organisation is most active. 3. Work further with Inspires, People's Prtsject Ilppi, Gorton Visual Arts, All FM Manchester Radio 96.9, and Debd3le Bowling Club in joint activities programs and activities through the OPeNS partnership agreement that ha5 united local organisations within Manchester to pool restsLJrces and offer a wholesome delivery that touches on cultural creativity that is inclusive of all creed5, ethnicities in the local neighbourhoods 4. To continue to build upon the safeguardlng training of volunteer5 at the recruitment and induction stage to include COVID-19 guidance to ensure the p3ramount safety of Service users and volunteer5 last year. Appointment of trustees New trustees 3re appointed by existing trustees and serve for three years after which they may put themselve5 forward for re-appointment. The Trust Deed provides for a Minimum of three trustees. to a maximum Df twelve trustees. with no more than three trustee5 due for re-appointment in any one year. At the quarterly trustee meeting5, the trustees agree the broad strategy and 8re3s of activity for the Charity. including investment, reserves and risk management policies and perfoTmance. The day to day administration of the Charity is delegated to the Leven5hulme Good Neighbours, Coordinator. Trustee Induction and trahninE The CIO trains and inducts trustees via a system of mentoring and internal training.

Levenshulme Good Neighbours CIO Trustees responsibilities in relation to the flnancial statements The charity trustees are responsible for preparing a trustees. annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards Iunited Kingdom Generally Accepted Accounting Pratticel. The law applicable to charities In England and Wales requires the charity trustees to prepare financial statement5 for eaEh year which give 3 true and falr view of the state tsl affairs of the charity and of the incoming resource5 and application of resources, of the charity for that period. In preparing the financial statements, the trustees are required to.. Select suitable accounting principles and then apply them con515tentlv,' Observe the methods and principles in the applicable Charities SORP.. Make judgments and estimates that are reasonable and prudent., State whether applicable accounting standards have been followed, subject to any material departure5 that must be disclosed and explained in the financial statements- Prepare the h"nancial statements on a going concern ba515 unle55 It is appropriate to presume that the charity will continue in business. The trustees are responsible lor keepinE proper accounting records that disclose with reasonable accuracy at any time the financial p051tion of the charity and to enable thern to ensure that the financial statements comply with the Charities Act 2011, the applicable Charities (Accounts and Reports) Regulations, and the provision of the Trust deed. They are also responsible for safeguarding the assets of the charity and taking reasonable steps for the prevention and detection of fraud and other irregularitie5. Approved by the trustees on 6, June 2022 and signed on their behalf bv.. Louise Such CHAIR OF TRUSTEES

IP4DEPENDEP4T EXAMIII'ERS REPORT TO THE TRUSTEES OF LEVENSHULME GOOD NEIGHBOURS REGISTERED CHARITY IYO. 1163827 I report on the accounts ofthc charity. for the Year Ended 30 September 2021. which are set out on pages 10 to 20. Respective Responsibilities of Trustees xnd Exatniner The charity's truste¢s arc responsible for the preparation of the accounts. The charity trustees consider that an audit is noi required for this year under section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. The Charity is prcpuring accrued accounts and l am qualified to undertake the examination by being a qualified member of th¢ Association of Chartcred Certified A¢counlant5. It is my responsibility to.. Examine the accounts under section 145 of thc 2011 Act. follow the procedures laid down in the general Directions given by ihe Charity Commission under section 145(5)(b) of the 201 l Act. and To statc wh￿￿Cr particular matters have come to my attention. Basis of Independent Examiners Report My examination was carried out in accordance with the General Directions given by the Charity Commission. An examinalion include5 a rcview of the accounting rccoTds kept by the charity and a comparisork of the accounts prcsented with those records. It also includes considcralion of any unusual items or disclosures in ihc accounts, and seeking explanations from you ￿ trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and conscquently no opinion is given as to whetheT the acLounts present a "true and fair view" and the report is limited to those matters set out below. Independent Exatniner's Statement In connection with Iny examination, other than listed bclow. no matter has come to my attention.. (l) which gives me rcasonable cause to believe thai in any material respect the requirements= to keep accounting records have in accordance with section 130 of the 201 l Act. and to preparc accounts which accord with th¢ accounting r¢¢ords and to comply with ihe accounting requirements of ihe 2011 Act, have not been met; or (2) to which, iii my opinion, attention should bt drawn in order to enable a proper understanding of the accounts to be rcachcd. Signed= AM King FCCA Dat¢:6 June 2022 Community Accountancy Service Ltd The Grange. Pilgrim Drive. BeswicL ManclJ¢ster, Ml I 3TQ

Levonshulme Good Nelghbours CIO 10 STATEMENT OF FINANCIAL ACTiVITIES FOR THE YEAR ENDED 30 SEPTEMBER 2021 INCLUDING INCOME AND EXPENDIT RE ACCOUNT Total Funds Totsl Funds Year Ende 30 Year Ended September 30 Septsmber 2021 2020 Unrestrlctsd Fund$ Restrlct8d Funds Further Details Income from: Donations and legacies Charilab1e A¢tivities Investment Income Total 131 261 261 40.769 4.233 23.883 36 28,152 40,769 270 40.769 41,039 Expenditure on: Raising Funds Charitable Activibes Totsl 151 151 162 24,982 25.144 162 25,321 25,483 323 29.481 29,804 339 339 Net gainslllossesl on investments Net Incomellexp8ndlturel 1691 15,625 15,556 11,6521 Transfers between lund$ Net movernent in funfls 1691 15.625 15,558 11.6521 Recon¢llIa￿0n of funds Total funds brought forward 25,474 6.063 31,537 33,189 Total fund$ ¢arrfed forward 25,405 21,688 47,093 31,537 The statern8nt of finan¢ial activities Includes all 98in5 and losses in th8 y82r. Al incoming resources and resources exp8nded derive from continuing activities The note5 on page5 13 to 20 fomi part ol these 8¢counts.

Levenshulme Good Neighbours CIO 11 BALANCE SHEET AS AT 30 SEPTEMBER 2021 30 Soptember 30 Septgmber 2021 2020 Notes Fixed assets: Tangible assets Tot21 fixed assets 191 278 278 555 555 Current assets: Debtors Cash at Bank & in Hand Total ¢urrent assets 1101 1,062 36,147 37.209 49.861 49.872 Liabi1Stles: Credilors.. Amounts falling due wrthin one year 3.057 8,227 Net current assèts or liabilits-e5 46,815 30,982 Total assets ￿$8 current liabihts.es 47,093 31.537 Total n6t assets or liabilitles 47.093 31,537 The funds of the charity-. Restricted income funds 21.e88 8,063 Unrestricied income funds 25,405 25.474 Total unrestricted fvnds 25.405 25,474 Total charity fund5 47,093 31,537 Approved on bèhalf of the Trustees Management Comrnittee Louise Such (Chair of Trustees) Murtaza Jawed Date". 8th June 2022 The notes on pages 13 to 20 lom) part of thesè accounts.

Levenshulme Gooil Nelghbours Clo 12 Statement of Cash Flows for the year ended 30 Septsmber 2021 Reconciliation of net movement in funds io net cash flow from operatlng artivities Yèar Ended 30 Year Ended September 30 Sgptember 2021 2020 Nel moverrEnl in funds Add back depreoation Deduct invastmenl income Decreasellincreasel In debtors Incre8sellde¢reasel in creditors Net ¢a5h usÈd in operailng a¢tlvltles 15.556 277 11,6521 277 1361 11,0621 5,308 2.835 1,051 3,170 13.705 a$h ￿0w8 from Investment activitles- Interest Net cash provlded by investing activitie$ 36 Increaselldecreasel in cash and cash equwalents during the year 13,714 2.871 Cash and cash equivalents brought forward 36,147 33,276 Cash and cash egulvalents carried ftsn￿ard 49,861 36,147

Levenshulme Good Nelghbouys CIO 13 Notes to the accounts for the year ended 30 September 2021 l. AccountiThg pollcles lal Basls of preparation and assessment of going concern The account5 (financial staleNentsi have been prepared under the historical cost convention with items recognsied at cost or transaction value unless otherwise slated in the relevant notos to these accounts. The financial statements have been prepared in accordan￿ with the Statement ol Recommended Practits." Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Rgporting Standard appllcable in the UK and Republic of Ireland IFRS 1021 i$5ued on 1st Janu8ry 2019 and the Financial Reporting Standard applicable in the Unitod Kingdom 3nd Republic of Irelan(J IFRS 1021 and the Charities Act 2011. The charity ¢on$tilutes a public benefi't entity a5 defined by FRS 102. Ibl Funds Structure Restrided funds are funds which are to be used in accordanc8 With specific re5lrictions imposed by the donor or trust deed. Ther& are 11 restricted funds. Unrestri¢ted income fvnd5 compiise those funds which the Iiuste85 are free to use for any purpose in furtherance of the charitable object5 Unrestricted funds include designated funds Whe￿ the trustees, at their diser8tion, have cleated a fund for a specific purpose. FurtheT details of 8ach fund are disclosed In note 12. Icl Income recosnkion All Income Is r8wnised oncE the charity has entitlement to the Income, It is probable that th& income will be re￿ived and the amount of income receivable can be meaSu￿d reliably Donations are re¢ognised when the charity ha5 been notified in wilting of both the amounl and setvement date. In the evant that 8 donation Is subject to conditions th8t require a level of pert0rrnan￿ befor8 the charity is entitled to the funds. the incorne is deferred and not recognised until either those conditions are fully met. or the fulfilment of those ¢onditions Is wholSy within the control ol the charity and it is probable that those ￿ndItionS will b8 fulfilled in the ￿porting periDd. lftterest on fund5 hèld on deposit is included when re￿1vable and the amount can i)e measyred reliably by the charity". tt)15 Is nomially upon notific3tion of the inter8St paid 01 payable by the bank. Dividends are ra￿nised once the dividend has been decla￿￿ and notilicalion has been received of the dividend due. Idl Expendlivre Recognition Liabilities are recognised a5 expenditu￿ as soon a5 there is a legal or constru￿1Ve obligabon comrnitting th8 Charity 10 that expendityre. It is probable that sÈtMement will be required and the amount of the obligation can be measui&d reliably. A11 expenditure is accounted lor on an acciua1s basis. A11 expen$8s includin9 SUPPOrt cost8 and goveman costs are allocated or apportioned to the applicable expendituie headings For more Inftsrmation on this att￿bUt70n fer to note Igl b&low lel Irrecoverable VAT Irrecoverable VAT Is charged egainst the gxperKliture heading for which it was incurred In Alloiation of 5UPPOrt and governonce costs Support costs have been allocated between goverrnan￿ costs and other support costs Govemance costs Comprise 811 costs involving public accountability of the charity and its compliantt with regulation and good pra¢tiTr. These cost5 include c03ts related to Independent exsmination ad lega1 fee5 together wth an 8PPOrtionment of overhead and support costs. Gov8rnance costs and support costs relating to charitable activities h8ve been apport10n8d b85ed on type ol expens8 The allocation of support and gov¢rnan¢e costs is analysed in note 6. Igl Costs of raising funds Costs associated wilh raising funds relate lo a Subscription to Gr8nts Online. Ihl Chari￿rJie Acllvltles Costs of charitable aclivitl8s incjude governance costs and an apportionment of support costs as shown in riote 6.

Lov8nshulme Good Neighbours CIO 14 Notes to the accounts for the year ended 30 September 2021 111 Tangible fixed assets and depreclation All assets costing more than £5CQ are capitslised and valued at hi51oncal cosL Depreciation 15 charged on the following ba51S. Office Equipment 25¥0 on rA)St l Realised gains and losses All gains and105ses are taken to the Statement of Financial Adpiitié$ as they arise. Realised gains and1055es on investTnent5 ar8 calculated as the diffeien¢e between sales proceeds and their opening carrying value or their purchase value If acquired subsÈquent io the first day of the financial year Unrealised gain5 and losses are Calculated as the difference between the fair value at the year end and their varying value. Rea115ed and unrtalised investsllènt gains and losses are combined in the Statement of Financial Activities. Ikl Penslons The charity curTently does adrnini318r contributions to an auto enrolment pension scheme Dn behalf of individuals The Charity has no liability beyond making its contributions 3nd paying acr055 the deductions for the Gontrbubons. 111 Debtor5 Trade and other d8btor5 ar8 r6COgni5ed at the settlement amouni dua after any trade discount offered. Prepayment5 are valued at the amount prepaid net of any trade discounts due. Im) Creditors and Provlsions C￿dItorS and piovi510ns are recognised where the charity has a p￿sent obligation resulting frorn a past ev8nt Ihat will probably result in the transfer of the funds lo a third patty and the atnount due to settle the oblisats'on can be measured of estimaied reliably Creditors and provisions are normally recognised at their settlement amount arter allowing for any trade discounls due. 2. Related party transactions and trustees. expènses and remuneration The Irustees all give freely their time and expertise without any form of r8muner8tion or other benef￿t in c2sh or kind12020.. £nill. Expense5 paid to the trustees in the period tatalled £nil12020. £nill. 3. Dtsnatlons and Lega¢ie$ Unrestrl¢tefl Restrl¢ted Ypay Ended Year End8(1 30 Y¢ar Ended 30 September September 30 September 2021 2021 2021 Total Fund5 Donations 261 261 261 261 Prgvious Year Unrestricted Restricted Total Funds Year Ended Year Ended 30 Year Ended 30 September Septsmber 30 September 2020 2020 2020 Donaiions Donations in Kind 1,233 3.000 4,233 1,233 3.000

Leven8hulme Good Neighboury CIO 15 Notes to thè aecounts for the year ended 30 September 2021 4. Income from charitable actlvities Unrestricted Restricted Totsl Funds Year Ended Year Ended 30 Year Endèd 30 September September 30 September 2021 2021 2021 Rèstricted grants.. Independent Age FDyle Foundation Duchy of LantAster Garfield Weston Foundab"on OPeNS Fund lin¢ludes £2.367 ¢ef81red to 20221 We Love Manchester Covid Resilien National Lollery NHS Manchester CCG 12.0(M) 2.0( 500 5.000 9,469 2,000 2.000 5,723 2,077 40.769 12.00) 2.0 500 5.OCIJ 9,469 2,000 2,000 5.723 2,077 40.769 Previou8 Y8ar Unrostricted Re$trl¢ted Total Funds Year End•d Year Ended 30 Year Ended 30 September September 30 September 2D20 2020 2020 Restricted grants." Community Soup K Laurence Trust Albert Hunt Trust Tudor Trust OPeMS Fund Petei Kershaw Trust Tesco Bags of Help National Lottery linclude5 £5,723 deferred) Allen Lane Foundation The Charity Servi NHS Man¢hestgr CCG 2.000 2,000 1,000 2.000 4,734 2,000 500 2,861 3,000 2,750 1,038 23,883 2.000 2.000 1,￿0 2.000 4,734 2.000 500 2,861 3,OC 2,750 1.038 23.883

Levonshulme Good Nelghbours CIO Notes to the accounts for th8 year onded 30 Septernbgr 2021 S. Expendlture Year Ended 30 Year Endod Sgpternber 30 Septembèr 2021 2020 Charitable Activlttes Expenditure on raising funds: Subscriptions 162 162 162 162 323 323 Expendlture on charitable actlvitios: Emplownent Costs Tnps & A¢kivitie5 Volunteer Travel & Refre5hm8nts Staff Trave1 DBS Ched(s Minor Cotnpuier & Sothre Costs Minor Equipment Service User Equipment Advertising & Promotion Telephone & Internet Rent Insuran Post, Pnnting & Stationery Sundrie5 GoveinanGe Support Cos Depreualion 18.660 105 18,660 105 17,404 787 381 255 258 1.037 2.987 125 405 642 2,400 347 1.035 217 504 422 277 29.481 70 32 1,027 172 70 32 1.027 172 100 465 2.050 347 100 465 2,050 347 944 108 540 424 277 25,321 108 540 424 277 25,321 25.483 29.804 Year Ended 30 Ypar Ended September 30 September 2021 2020 Restricted fvnds Unrestrickd fund5 25,144 339 25.483 29.423 381 29.804 6. Allocation of governance and support Costs The br￿kdOwn of support costs and how these were allocated b8tW8en governanp£ and other support costs is shown below.. Basis of appor￿0￿ment type of expense type of expense General Support Governanee 2021 Total 540 540 424 964 2020 Totsl 504 422 926 AccounlanGy Fees Payroll Bureau 424 424 540

Lèvon$hulm¢ Good Neighbour8 CIO 17 Notes to the accounts for the year ended 30 Sgptember 2021 7. Analysls of staff costs Year Ended 30 Yèar Ended Septembgr 30 Soptember 2021 2020 Wages and Salaries Social Sèeurity Costs Pension Costs 18,518 17,214 142 18,650 190 17,404 Charitable activities Support costs 18,660 17,404 18,660 17,404 The average number of employees during the year was 2 Iprevious year". 21 wth the full time equivalenl of 1 The charity considets its key management personnel comprisès the trustees and Senior Manager. The total employm$nl bènefits, including employer pension Contributions of the key managernerit personnel wer8 £5,191 Iprewous year". £3,744), No employee has benefits In excess Df £80.000 (previous year.. none). 8. Indppend¢nt Examiner Fees Year End¢d 30 Year Ended September 30 September 2021 2020 Independent examination lees Other servic8S 540 424 504 422 926 9. Tangible Fixed As8et8 Offico Equlpment Totsl Cost At 1 October 2020 Addrtions At 30 Septembar 2021 1.907 1.907 1,907 1,907 Depreciation At l Ociober 2020 Charge lor Year At 30 September 2021 1,352 277 1.829 1,352 277 1.629 NET BOOKVALUE Al 30 September 2021 At 30 September 2020 278 55 278 555

Levonshulrng Good N8lghbours CIO 18 Notes to the ac¢oLtnts for the year ended 30 SepteTnber 2021 10. Analysis of debtors Vear Ended Year Ended 30 30 Septernber September 2021 2020 Other Debtor5 1.062 1,062 All debtors for 2021 & 2020 relate to un￿StriCt&d funds other than a 9rant in 2020 of £1,038 owed from NHS hAanche5ter CCG 11. Credltors.. amounts falling due within one year Year Ended Year Ended 30 30 September September 2021 2020 Other Cr￿lIOrS and 2ccruals Defe￿d income 690 2.367 3.057 504 5,723 6.227 All creditors and accruals relate lo unrestricted funds. Deferied inwme relates to restricted grants. Defeired income comprises of ￿StriCted grant income received in advance frorn OpENs Fund Ba18nce as at 30th September 2020 Amount released to Income earned from charitable activitieB Amount defeiied In year Balartce at 30th September 2021 5.723 15,7231 2.367 2,367 12. Analy$ls of chaTitsblg funds Analysig of movements In unrestrlcted funds Balan¢e at 30 Saptèmbor 2024 Balance at 1 October 2020 Incotning Resources Resour¢e8 Expanded Transfgr General Fund 25,474 25,474 270 270 1339 13391 25,405 25,405 Prevlous Year Balance at 30 September 2020 Balance at 1 OCto￿r 2019 In¢omlng Rè50urces Re50urc85 Exponded Transfer In General Fund 21.586 21,586 4,269 4.269 381 381 25,474 25.474 Name of unrestricted fund.. Ge￿rnI Fun Description, nature and purpose of the fund The fres reserves.

Levenshulme Good Nelghbours CIO 19 Nots8 to the accourlts for the year ended 30 September 2021 12. Analysis of charitable funds contlnued. Analy81$ of movements in restrf¢t8d funds Balance at 30 September 2021 Balance at 1 October 2020 Incomlng Resources Resources Expended Transfer In Independent Age Foyle Foundation Duchy of Lancaster Garfield Weston Foundation OPeNS Fund e Love Manchester Covid Resilien The Charity Servi( National Lottery Digital Inclusion Woolon Charrtable Trust NHS Man¢hester CCG 12,IKJO 2.000 500 5.000 9,469 2.000 2.000 12,OW 12,0001 SW 5,000 19.4691 12.0001 12.0001 12.7501 16.6481 12771 2,750 1.720 555 1,038 6,063 5,723 795 278 3.115 21.688 2.077 40.789 125,1441 Pr•v1ou$ Year Balance at 30 S8PtÈmber 2020 BalanGg at i October 2019 In¢oming Resources Resources Expended Transfer In Community Soup K LaurenTr Trust Albert Hunt Trust Tudoi Trust OPeNS Fund Peter Ketsh8w Trust Tesco Bags of Help Allen Lane Foundation The Charity Service National Lottery National Lottery Digiial Indusion Wooton Charitable Trust NHS Manchester CCG 2.000 2.000 1,000 2,000 4,734 2.000 soo 3,000 2,750 12,0001 12,0001 11,0001 12,0001 14.7341 12.0001 15001 13,0001 2.750 9,900 19,9(H)I 2.861 1,720 555 1.038 6,063 1.703 11.1481 1.038 23,883 11,603 129.423 Name of re8tricted fund: Independent Ag8 Foyle Foundation DLJchy of Lancaster Garfield Weston Foundation OPeNS Fund We Love Manchester Covid Rasilien The Charity Service National Lottery Digital Inclusion NHS Manchester CCG Wooton Gharitsble Trust Des¢riptlon, nature and purpose ofthe fund tOW81ds core costs toward5 cole costs towards ¢ore costs towards core costs tDW8rds CO￿ costs towards training and recruitment of volunteers towards admini5tr8tion. digital strategy and fundraising capacity Iow8rds IT online befriending costs towards core GOStS towards b8friending & social eating prograrnme towards ￿re costs, b81ance represents future depreciation

Levenshylme Good Nelghbours CIO 20 Note5 tD tho accounts for the year ended 30 September 2021 13. Analysis of net assets betwe8n funds Unre8trl¢ted funds Restrl¢te funds Total 2021 Tangible fixed assets Cash at bank and in hand Other net current as5elsllliabililiesl Total 278 23,777 12,3671 21,688 278 49,861 26,084 16791 25,405 47,093 Prevlous Year Unre5trict•(I fund5 R&$trl¢ted funds Total 2020 Tangible fixed assets Cash at bank snd In hand Othei net current assetsllli8tx.lities1 Total 555 10.193 14.6851 6,063 555 36,147 5,165 31.S37 25,954 1480 25.474 14. Financlal Instruments The charity only has financial assets and118bilitie8 of a kind that qualify zs baslo financial instrufflents. Basic financial instrurnenls are initially recognised on 8 transaction value and subsequently measured at th8ir settlement value with the exception of bank loans which are subsequently measured at an amorused cost Using the effective Interest method.

LGN Levenshulme Good Neighbours Trustee Report 2021

CONTENTS ABOUT US 2 COORDINATOR'S REPORT 4 BEFRIENDING 5 COVID 19 RESPONSE 8 PARTNERSHIPS 10 OUR FUTURE PLANS 13

About Us

Levenshulme Good Neighbours is a registered charity that works with volunteers to offer practical, social and emotional support to over 300 older people living in the Levenshulme area of Manchester. We do this by recruiting volunteer befrienders from the local community who support older people in a wide range of social, emotional and practical ways. This might include: helping people with limited mobility get out into the community; visiting a housebound person or escorting people to a range of local community events, fun activities and necessary appointments that they would otherwise be unable to attend.We also offer a range of activities for older people and provide information and support.

Levenshulme Good Neighbours was established in 2012 with the support of Burnage Good Neighbours in response to frequent request for befriending support from older people from the Levenshulme area. Following a successful pilot project Levenshulme Good Neighbours became a Constituted Community Organisation in 2013 and registered as a Charitable Incorporated Organisation (CIO) in 2015.

We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of the project. Levenshulme Good Neighbours are active members of Manchester Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.

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LEVENSHULME GOOD NEIGHBOURS

How LGN is Governed

We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of the AGE OF project. Levenshulme Good Neighbours are active members of Manchester

Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.

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*Representative of the new accounting year so far

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Coordinator's Report 2020 - 2021

2021 was a landmark strategic year for Levenshulme Good Neighbours (LGN). This was mainly in response to the social effects of the pandemic and the legal rulings that followed. Our charity was successful in remaining open throughout the period of the 2nd national lockdown as well as when the locally restrictive tier-based measures were applied. It was a period where we found that organisations in general, and charities in particular, had to be ‘resilient,’ ‘recovering,’ and carry with them an indomitable spirit of ‘we will do what we can while we can, however we still can’ in order to keep running.

The key priority for our charity was ensuring that no older person registered with us would fall through the cracks if it was avoidable by accessing available community support networks and services. As such the balancing act for LGN was recovering from the logistical and practical impact of the COVID crisis as well as being resilient to remain open and offer an effective service to the older vulnerable people in the M19 area.

Part of the success of this resilience came from sharing resources and agreements with local partner organisations in the form of a COVID Recovery Project, Covid Resilience Fund, and Older People in Neighbourhoods grants with the Manchester City Council to deliver a joined-up offering of 1) various entertainment activities, 2) radio programs, 3) writing, and craft workshops, 4) day-trips, 5) one-to- one befriending, peer-to-peer befriending, public-space befriending (as opposed to home-based), 6) weekly food delivery drop-offs, 7) tutorials on IT equipment, 8) weekly choir groups, 9) safe IT and digital usage sessions and 10) advocacy for service users who were struggling with the risks of their social welfare entitlement being stripped from them. We had all this collaboration with our special partners whilst retaining the charity’s unique function and identity to the locals - over 70-year-olds who have limited physical mobility and a mixture of psychological conditions – we mainly serve.

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Befriending

Our longest befriending companionship is 8yrs to date. The average age of our volunteers is 38. And the average age of our service users is 77. This displays our intergenerational reach that creates a platform for sharing, learning, connecting, and mutual exchange of lived experiences. Our cohort of volunteers come from mixed social and cultural backgrounds and as such languages other than English can be communicated if it is more effective to support and assist service users in booking appointments, or other areas of advocacy.

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LEVENSHULME GOOD NEIGHBOURS

About Levenshulme

There are just over 21,600 households in the Gorton and Levenshulme Neighbourhood. Around three-quarters of households (>75%) in both Gorton North and Gorton South wards AGE OF contain people whose social circumstances suggest that they may need high or very high CLIENTS IS 86 levels of support to help them manage their own health and prevent them becoming high users of acute healthcare services in the future. According to the Index of Multiple Deprivation, the area we operate in is listed amongst the 10% most deprived neighbourhoods in the country.

The name of the township of Levenshulme has been traced back to the 1320 name of 'Lyvenis-holme'. This probably means a tract of land belonging to Leven, which may be a derivation of the Saxon word 'Leofne' meaning Lord or Master. Levenshulme was primarily a working class suburb of Manchester.

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About Social Isolation

Even though Manchester is an age friendly city, the hard facts are that more and more elderly persons are feeling left behind due to structural, social, and economical changes in society. The key three areas where social isolation affects older persons are:

Older persons are referred to care group organisations like Levenshulme Good Neighbours mainly due to these:

Amidst these factors for social isolation the transient nature of city environments is not helping the memories, feeling of connection, and sense of community that healthy ageing requires. As society continues to live longer, combating social isolation will be one of the key determinants to alleviating the limited supply of NHS and medical treatment as a clinical solution to an underlying social problem.

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OUR AVERAGE
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CLIENTS IS 86
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How do loneliness and social isolation differ?

“Loneliness is a subjective feeling about the gap between a person’s desired levels of social contact and their actual level of social contact.

Social isolation is an objective measure of the number of contacts that people have. It is about the quantity and not quality of relationships. People may choose to have a small number of contacts.” AGE UK

"According to Age UK, more than 2 million people in England over the age of 75 live alone, and more than a million older people say they go for over a month without speaking to a friend, neighbour or family member.."

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Covid-19 and Our Response

2021 threw up many challenges for our charity and the older people we support. Thanks to the support and flexibility of our funders, we have been able to adapt to meet the needs of our service users during this crucial time in a number of ways. Despite some restrictions easing, many of our clients are still vulnerable to Covid; therefore we have adapted our befriending to suit each individual.

Here are some other projects we continued during the Covid restrictions...

Gardening Help

Radio Show

With the majority of our clients vulnerable to Covid, access to green outdoor spaces to meet with others has been important. This year our volunteers helped transform overgrown gardens into spaces that our service users could enjoy and use safely.

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Before...
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After!

This year we also partnered with ALL FM, a local radio station to provide a weekly radio slot "Happy Mondays, on a Tuesday". The show was a way to connect people who usually met at the regular community centre social clubs, giving older residents the chance to submit song choices and stories that were meaningful, as well as compete in a weekly quiz. This yas:

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LEVENSHULME GOOD NEIGHBOURS

Activities begin again!

It's been a long time coming, but finally our service users were able to get out and enjoy the sunshine on a day out. They particularly enjoyed a visit to Cleveleys this year, and we hope to have plenty more days out to come.

Amazing Local Support

We have been touched by the positive support LGN has received from the local community over the last year. As well as individual donations, we were humbled that a newly opened local restaurant "CIBUS" donated their profits from opening night to LGN, in memory of their late father. Here's us paying a visit to say thank you!

Special Gifts for Christmas

This year we put together some wonderful Christmas hampers for our older people to ensure they felt loved and remembered during the holidays. The contents were kindly provided by Asda (biscuits and mince pies), the Sock Shop (who provided an amazing selection of warm bed socks) and grant funding, which allowed us to buy some Christmas-themed quiz books to keep everyone busy over the festive period. These were wrapped up and distributed to our service users around Levenshulme.

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Partnerships 2020-2021

Over the last couple of years, we've made some amazing connections with local people and places. Here are a few!

Debdale Bowling and Gorton Visial arts

Through the OPeNS Fund, we've been establishing fantastic relationships with Debdale Bowling and Gorton Visual arts, who are both committed to improving the quality of life for older people in our area. We are looking forward to holding our next AGM at Debdale, and seeing how good our bowling arms are!

Inspired Taskforce

We have been working with our partners Inspired Taskforce on events and trips, and learning activities. A LGN volunteer kindly offered computer security classes for service users of both projects, with useful safety tips for browsing online.

Digital Inclusion

Working with the Inspired Taskforce, we have continued to provide phones and internet to older people who want to get online. This has also included uploading Whatsapp on to devices so that service users can regularly connect with relatives who may live far away. We have also been following these up with training sessions to help our service get the most out of their new devices, and stay safe.

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LEVENSHULME GOOD NEIGHBOURS

Welcome back to our Choir!

With Covid restrictions easing, we began to refocus on our activities for older people. This included weekly "computer buddies" sessions to provide support for older people looking for more confidence using technology or getting online.

Choir Session Feedback:

Being together and singing, is lovely!

One of our most successful projects this year was our "Inspire Choir." Formed in partnership with the Inspired Taskforce, this weekly singing session aimed to get older people singing, dancing, and enjoying group activities again. At Christmas we were even treated to a full concert by the performers, along with mince pies and some festive drinks!

I love the good company and the cheer of singing carols.

It’s something I really look forward to, and it gives me structure in my week

I like Meeting up with other people. The company. And singing of course. I like the Friendship and laughter.

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LGN in Print

We were also proud to feature this year in "No going back" - a publication exploring the voices of Manchester and the charity sector's experience of Covid19. Our coordinator Ray Olaniyan shared his personal experience of running a charity through the pandemic, and reflected on the long and short term challenges faced by older people in Levenshulme.

Right now, it feels like we have a moment in the spotlight and the attention of our partners in the public sector.... It is time to build on this work and ensure that we are valued as community partners not only in crisis but long into the future

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Our Future Plans

Levenshulme Good Neighbours aims to develop a full-cycle referral system. A system of referrals that covers the mental, physical and other needs of our clients. Through this, the charity aims to reduce the age of new registrants.

Last year LGN stated that it would: keep in close contact with our service users and volunteers by phone, mail, and newsletter, we are able to respond quickly to changes as necessary. Following government guidance and feedback from our clients, we will introduce a phased return starting with masked face-to-face befriending, and expanding to group activities when appropriate.

The Next 12 Months

1) Develop a film club that would meet the demand we are receiving from members of sheltered housing that have unused communal areas. Liaising with wardens and ensuring safety in the space. Working towards means to support older people with the aims of Ageing In Place.

2) To continue local outreach campaigns making religious, cultural, local government, and community partners aware of the ways in which they can support LGN in alleviating social isolation within the area of Manchester where the organisation is most active.

3) Work further with Inspires’ People’s Project (IPP), Gorton Visual Arts, All FM Manchester Radio 96.9, and Debdale Bowling Club in joint activities programs and activities through the OPeNS partnership agreement that has united local organisations within Manchester to pool resources and offer a wholesome delivery that touches on cultural creativity that is inclusive of all creeds, ethnicities in the local neighbourhoods

4) To continue to build upon the safeguarding training of volunteers at the recruitment and induction stage to include COVID-19 guidance to ensure the paramount safety of service users and volunteers last year.

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to our funders...!

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