2020-09-30-accounts

LEVENSHULME GOOD NEIGHBOURS CIO Registered Charity Number: 1163827 FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2020

LEVENSHULME GOOD NEIGHBOURS CIO INDEX PAGE NUMBER CONTENTS TRUSTEES ANNUAL REPORT INDEPENDENT EXAMINERS REPORT STATEMENT OF FINANCIAL ACTIVITIES 10 BALANCE SHEET 11 STATEMENT OF CASH FLOWS 12-18 NOTES TO THE ACCOUNTS

Levenshulme Good Nelghbours CIO Report ol the trustees for the year ended 30 September 2020 The trustees present their annual report and financi31 statements of the charity for the year ended 30 September 2020. The financial statements have been prepared in accordance with the accounting policies set out in note I to the èccounts and comply with the chariws trust deed, the Charities Art 2011 and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard Applicable in the UK and Republic of Ireland published IFRS 1021 {effective l January 20191. Reference and administratlve informatlon Charity Name: Levenshulme Good Neighbours. Charity Number.. 1163827 Trustees {up to the date of signlng) Louise Such Chair of Trustees Sue Farren Iresigned 15, May 20201 Michelle Griffith5 Murtaza Jawed Grantley Vernon Fatiha Bougrassa Zobia Saleem (appointed 15" May 2020) {appointed l January 20201 lappointed 30 March 20201 (appointed 22. February 20201 Principal office Inspire Centre 747 Stockport Road Manchester M19 3AR Independent Examiners Community Accountancy servi￿ Limited The Grange Pilgrim Drive Be5wick Manchester MII 3TQ Bankers Co-operative Bank l Balloon Street Manchester

Le¥enshulrne Good Neizhbours CIO Objectives and activities The purpose5 of the charity are to relieve the needs of the elderly for the public benefit thrgugh the provision of support services and activities to help relieve social isolation caused as a result of their age and to enable them to live independently in society. The main activities are the provision of a volunteer befriending service as well as events and activities for older people in the Levenshulme area. The trustees confirm that they have referred to the Charity Commission's guidance on public benefit when reviewing the Charity's aims and objectives, in plarbning future activities, and setting the policies for the year. The charity has fvrthered its charitable purposes for the public benefit through improving the lives of vulnerable and isolated older people in the community of Leven5hulme. Many of the people we help don't have the support in their area to rely on for the practical things in life. or for companionship. Our work invofves recruiting volLbnteer befrienders from the area who help people in a wide range of social, emotional and practical ways, this includes= visiting a housebound person helping people with limited mobility get out into the community helping older people get online helping with odd jobs and errands escorting older people to appointments. social events and activitie5 having fun days out together We offer activities, social events. days out and training opportunities to older people. 50 they can make the most of their time in ways that a￿ meaningful to them A review of our achievements and perforn)ance: How our attivities delivered public benefit COVID-19 has halted some of the planned activities of Levenshulme Good Neighbours ILGNI in the year 2020. The pandemic has had a signific3nt impact on some aspects of our setvice delivery. We have had to vastly adapt how our charity engages with the seNice users and volunteers within the organisation. given our usual emphasis on face-to-face befriending and group activitie5. In 2020 as part of the Manchester City Council's Older People's Neighbourhood Fund IOPeNSI Partnership introduced last year, LGN worked c105er with Inspire's People's Projert IIPPI, Gorton Visual Arts. All FM Manchester Radho 96.9 and Debdale Bowling Club in joint activities and programmes to combat the social efferts of COVID-19 throughout the year. This was founded upon the principles set out in the OPeNS partnership agreement. Ov@rall. though 2020 was an immensely challen8irhg year for the charity. our achievements were as follows= Distribvted up to 51XJ cards (given to LGN as a corporate gift) wtih well-being theme5 to local who were socially isolating during the pandemic from the Easter period

Leven5hulme Good Neighbours CIO Recruited 3 new volunteer delivery drivers who helped out with meal. pharmaceutical and grocery deliveries- one volunteer amassed 700 miles in 8 months of volunteer drNing Helped lead the local digital inclusion for the elderly project as part of the wider local plans as a response to the pandemic which included- food. creative activities, neighbourhood well- being as well Adapted core service into a telephone befriending format for greater and safer reach during the pandemic Launched volunteer lead crowd-funding campaigns for peer-to-peer IT provision and training Contributed over 3,000 words in a city-wide report about COVID-19's effect on the locality and how LGN's volunteers. and siaff orientated and lead joint responses to alleviate the crisis Recruited 4 new trustees from project management. accounting. social servites, and charity backgrounds LGN Twitter account launched. 1,21N) likes on LGN Facebook page to date, and 56 posts about our activities, engagernent in the community and service throughout the year that reached 21,428 people online 8th consecutive Annual General Meeting Won National Lottery funding for Digital Inclusion for older people Performance We are delighted that LGN has not had to recourse to the government furlough Scheme and thus put a freeze on our everyday operations and seThice. Instead, by adapting our service we have also been able to attend city wide Community Explorer strategic meetings with statutory representatives, providir)g input about our work in the neighbourhood and the evidence gained from this to inform decision making across the board. As the result from the pandemic was unprecedented LGN found that statutory staff members from the local council and NHS were consulting how to tackle things locally, and thus LGN was able to provide evidence on what wès working. We have seen demand for our vital servi￿$ surge as more older people in our community found themselves isolated, as well as an increased need from those we already sUPPOrt. who have had to close off their social networks due to the virus. There has also been an increased need for practical support such as shopping and medical delweries. As a result, Levenshulme Good Neighbours have drawn up a responsive plan for 12 months and beyond that takes these factors into account. This is in order to continue to alleviate sotial i501ation and loneliness experienced by older lover 55-year- olds) who are suffering from bereavement. have had a recent fall, or are reported to suffer from mental illness of some kind and have been referred to Levenshulme Good Nei8hbours for befriending, companionship and practical help. LGN has worked to deliver with local partners such as ASDA and national charities such as Penny App*•l, Yrtaals and hy8iene L)ackaees for more than 120 locals. The healthy eating initiative which LGN champions was still active as meals were cooked through the Levenshulme Inspire Taskforce. We also gathered insight for the digital inclusion and were able to assess which gadgets and devices 5Ulted certain Deeds. Thus, our approach was not one size fits all but tailor made and responsive trial and error for the best possible learning curve and usage of the Servi￿ user. All of which was

Levenshulrne Good Neighbours ao captured and narrated in a widety distributed report entitled No Going Back Gorton and Levenshulme where LGN'S coordinator was able to narrate and discuss findings, lessons, good practice and provide Befriending Personal one to one befrieniling matches in the year number at 30 matches lup to 70 volunteers and service users in totall. LGN'S service was delivered with social distancing in mind. and wa5 adapted to telephone and garden/patio befriending where necessary. The longest befriending relationship in LGN is seven year5. We hope to sustain this looking into 2021. Financial review The rnanagement committee have reviewed the accounts and consider them to be satisfactory. al The long-tem fundraising strategy of LGN has seen the organisation celebrate its 8, consecutive year by further aligning with local community groups- Debdale Bowling (for physical activities), Gorton Visual Arts (for crafts), Inspire People'5 Project (for older people's rights), and Inspire Community Centre Ifor community engagement). The result of this alignment ha5 been recognised by the Manchester City Council who plan to fund such partnerships with £96,C((J towards their joint projects. The project in development is entitled OPeNS or Older People's Neighbourhood Support or The OPeNS Fund for the Levenshulme and Gorton area. bl Amidst the global coronavirus pandemic LGN plan on continuing with the fundraising strategy that began last year. This continuity of plans and objectives will be geared towards funding LGN'S core costs. online support service provision, and placed based projects. activitie5 where social distance and safeguarding measures have been fully assessed. With the support of the National Lottery and the Independent A8e funds respectively. cl Moreover, LGN now has a robust evidence-b35ed business case developed over the last year through its collaboration with the University of Manchester, Manchester Metropolitan University and other local groups. Evidence covering the use of expenditure and its success will be presented to local government grant allocators. The recent reflection of the key work and support that Good Neighbour5' organisations like LGN undertake in the health and social care sector - will hopefully mean that a greater motivation to commit more resources such to groups is established. Inv&Étm•nt powers and o01icv The trustees, having regard to the liquhdity reqU1￿MentS of operatlng the charity, will keep available funds in an interest bearing deposit account.

Le¥enshulme Good Neighbours CIO Reser¥e5 policy and going concern The balance held in unreslricted reserves at 30 September 2020 was £25,47412019.. £21.5861 all of which are free reserves, after allowing for funds tied up in tangible fixed assets. The balance held in restricted funds at 30, September 2020 was £6,06312019.' £11.6031. The trustees aim to maintain free rese￿e5 in unrestricted funds at a level which equates to approximately three months of unrestritted charitable expenditure. The trustees consider that this level will provide sufficient funds to respond to applications for grants and ensure that support and 80vernance costs are covered. Risk management The trustees have conducted a review of the major risks to which the charity 15 exposed and systems have been established to mitigate those risks. Plans for Future Periods As we keep in close contact with our seNice users and volunteer5 by phone, mail and newsletter, we are able to respond quickly to changes as necessary. Following government guidance and feedback from our clients, we will introduce a phased return startin8 Wlth masked face to face befriending, and expanding to group activities when appropriate. Should another lockdown be re-instated, we have systems now that would allow us to adapt to distanced befriending until further notice. As we belong to a wider network of Care Groups in Manchester, we will also liaise with our counterparts in other wards for robust evidence-based decision making and risk assessing for how we re-develop our face-to-face service in the community. Levenshulme Good Neighbours have the following plans for the next 12 months= 11 To continue to utilise funding resources to develop and sustain pro8ramme5 that deliver medicine, food. and essential items to victims of social isolation and self-isolation during the pandemic. {As government measures ease thi5 will be achieved through more formal placement of volunteer drivers and use of payment plotforms to foster trusted means of transactions between service user and volunteer within the organisationl. 21 To (orhtinue local outreach campaigns making religious, cultural, local government and community partners aware of the way5 in which they can support LGN in alleviating social isolation withiri the area of Manchester where the organisation is most actNe 31 LGN aims to work further with Inspire's People's Project IIPPI, Gorton Visual Arts. All FM Manchester Radio 96.9 and Debdale Bowling Club in joint activities programmes and activities through the OPeNS partnership ag￿ernent that has united local organi5ations within Manchester to pool resources and offer a wholesome delivery that touches on cultural creatsvity that 15 inclusive of all creeds. ethnicities in the local neighbourhoods 41 LGN aims to continue to build upon the safeguarding training of volunteers at recruitment and induction stage to Include COVItF19 guidanie to ensure the paramount safety of seNice users and volunteers

Levenshulme Good Neighlx)urs ao Structure, governance and management The Charity is a registered charitable incorporated organisation and is constituted under a trust deed dated 5, October 2015. Appointment of trvstees New trustees are appointed by exi5tin8 trustees and serve for three years after which they may put themselves forward for re-appointment. The Trust Deed provide5 for a minimum of three trustees, to a maximum of twefve trustees. with no more than three trustees due for re-appointment in any one year. At the quarterly trustee meetings, the trustees agree the broad strategy and areas of activity for the Charity, including investment. reserves and risk management policies and perfomiance. The day to day administration of the Charity is delegated to the Levenshulme Good Neighbours, Coordinator. Trustee induction and training The CIO trains and inducts trustees via a system of mentoring and internal training.

Levenshulme Good Nei8hl)ours ao Trustees responsibllltles In relation to the financSal ststements The charity trustees are responsible for preparing a trustees. annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (united Kingdom Get)erally Accepted Accounting Practice). The law applicable to charities in England and Wales ￿quireS the charity trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of the charity and of the incoming ￿$OurceS and application of resources, of the charity for that period. In preparln8 the financial statements, the trustees are required to: Select suitable accountin8 principles and then apply them consistently: Observe ihe methods and principles in the applicable Charities SORP: Make judgments and estlmate5 that are reasonable and prndent: State whether applicable accounting standards have been followed. subject to any materfal departures that must be disclosed and explained in the financlal statements; Prepare the financial statements on a going concern basis unless il is appropriate to presume that the charity will continue in business. The trustees are responsible for keepSng proper accounting ￿cordS that disclose with re8sonable accuracy at any tlme the financial posilion of the charity and to enable them io ensure that the financial statements comply with the Charilies Art 2011, the applicable Charitles (Accounts and Reports) Regulatlons, and the provision of the Trust deed. They are also responsible for safeguardlng the assets of the charity and taking reasonable steps for the preventlon and detectlon of fraud and other irregularitle5. Approved by the trustees on 25 February 2021 and signed on their behalf by: Loulse Such CHAIR OF TRUSTEES

INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF LEVENSHULME GOOD NEIGHBOURS REGISTERED CHAIUTY NO. 1163827 I re￿rt on the accounts of the charity. for the YcarEnded 30 September 2020, which are set out on pages 9 to 18. Re5pec¢ive ResponsibilRties of Trustees 2nd Examiner The charity's trustees are responsible foT the preparation of the accounts. The charity tTUStees Consider that an audit is not required for this year under section 144(2) of the Charities A¢t 2011 (the 2011 Act) and that an independent examinalion is needed. Tbe charity is preparing accrued accounts and l am qualified to undertake the examination by being a qualified member of the Association of Chartered Certified Accountants. It is my responsibility to: Examine tbe accounts under section 145 of the 2011 Act. follow the procedures laid down in the general Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. and To state whether particular matters have Come to my attention. Basis of Independent Examin¢r5 Report My examination was carried out in accordance with the GeneTal Directions given by the Charity Commission. An examination includes a revicw ofthe accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seekin8 explanations from you as trustees concerning any such matters. The procedures undertak¢n do not PTovid¢ all the evidence that would be required in an audit, and consequ¢lltly no opinion is given as io whetber the accounts present a "true and fair view" and the report is limited to those matters set out below. Independent Examiner's StatemeDt In connection with my examination, otherthan listed below. no matter has come to my attention: (l) which gives me reasonable cause to beli¢ve that in any material respect the requirements: to keep accounting records have in accoTdance with section 130 of the 2011 Act. and to prepare accounts which accord with the accounting recoTds and to comply with the accounting requirements of the 2011 ACL have not been met. or (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. AM King FCCA Date:25 FebTh￿ 2021 commU￿tY ALcuuThthncy Scryico Ltd Th¢ Grang¢, Pilgrim Drive, B¢swicL Mallchester. Ml 13TQ

Lt¥nshuln Good Neighbours CIO STATEME1￿ OF HNANCIAL ACTpimES FOR THE YEAR ENDED 30 SEPTEMBER 2020 INCLUtMNG INCOME ANO EXPENt¥TURE ACCOUI Total Funds Totsl Funds Year Ended Year End8d Unrnslrfctsd Restrlctsd Septembor 30 Sèptember Funds Funds 2020 2019 Further Detsib Incoffle from.. Donations and legaC￿S Charitable Activities Investrrent Income Total 4.233 23,883 3.207 23.896 14 27.117 141 23.883 4,269 23.883 28,152 Expenditure on: Raising Funds Charitsbk ACIN￿"e¥ Totsl 151 151 126 25$ 381 197 29,226 29.423 323 29.481 29.804 2,775 26.76) 29.538 Net gainsll1055esl on investments Net incomellexpenditurel 3.888 {5,540 11.6521 12.4191 Transfers betW88n fvnds 1121 Net movement In fvnd8 15.5401 11.6521 12,4191 Reconciliatitin of funds Totsl funds brought forward (121 21.586 11,603 ,189 35,808 Totsl fvnds carrled fonwrtl 1121 25,474 6,063 31,537 33.189 The 8tatemeiit offinan¢ial inL*Kles all gain$ and losses in the year. AJI irfoming T8￿r￿S and resources experthj from ￿tinUing activitEs. The notes on page$ 12 to 18 fo￿ part ol these accounts.

L•y•n¥h￿hXo Good NelghlJouTh ao BALIACE 8ept•mb•r JO 8•ptsmb•r 2020 2019 Flx•d 4i••t•'. Tawiblo 0550 Totsi ￿ed 8888t $55 832 832 noblw• C4•h al Bank & In HAr Total cunonl aso 1,062 276 UbIllU￿. Cr•Jltor8.' Amounts du• ¥Athln on• y•4r 6.227 919 Net ¢urf•nl or l￿bIl￿8 Tot•1 Gurmnl ILqbllltigB 31,537 33.109 Toi•l n•t ••••ts orlknbMhl•• Th• ofth• ¢h•rlty: A••triGd inrp)m• 112) 8,￿3 Unffits￿d In¢¢m• lynd• 25,474 21.888 Tol•1 unr••thotsd Tot41 th•vltylund• 33,189 r•v•J on b•h•if olth• TTU•t••• M•n•o•m•nl CammM•• LouW• Ichdr efTruit•MI Grllftth (Tru•l••l 0•1•', 26th F•br￿ry 2021 6+, É4 Th• n¢t•• on 12 to 1• fm p•ft of th•w I¢¢o￿ts.

L&ve￿h￿lM￿ Good Nebghbourn CIO 11 Stol•m8nt of Cash Flovm fortho ended 30 September 2020 Reconciliation of net movement In fvndsto net Cash flowfmm operating acti¥itie5 Year Ended 30 Year Ended septsffl￿r 30 Septernb•r 2020 2019 Net movement in funds Add bad( depreuation Deduct iTTvestrnent in¢wi8 Decreas81lin¢xea$el in debtors Increaselldecreasel in creditors Net cash used In operato￿ artlvlties 11,6521 2TT 1361 11.0621 12.4191 477 1141 148 296 11,5121 Cash flows frorn investmentactivities: Interest Purchase of frxed assets Net cash provided by inve•ting a¢tivi1108 14 1.109 1,095 In¢rea8elld8creasel in cash and ￿u￿a￿ts ¢JuriNJ the year 2.871 12.6071 Cash and cash eqU￿8￿nIS broughlforward 33.276 35,883 Cash ¥nd cash equivolents carriod fOr￿￿d .147 33.276

Lover￿hu1rnp Go¢>d Neighl>ours ¢10 12 Notes to the accounts forthe yearended JO Septrnr 2020 l. Ac¢ountlng poNdes lal Basls of preparation and assessm•tt of golng The accounts lfinancial statettftisl have been prepared urthr Ihe hi5tori¢al ¢os¢rA)nvention wth items rècognsied at cost or transadion value Un￿SS othernwse ststed In Ihe re￿vant notes to these attounts. The fjnancAal slalem8nts have been prepared in accordance with the Staternent of Recornrnended Pracbts. Accounting and Reporting by Charities Preparing tsir acujunts in acrnrdan￿ the Finanoal RewDng Standard applicab￿ in the UK and Republi¢ of Ireland IFRS 1021 tssued on 1st January 2019 a￿1 the Finanual ReporbNJ Standard applicab￿ in the United Kingdtyn and Republicof Irdand IFRS 1021 and the Charib"e5 Act 2011 The charty constitutes a Publ￿ b0￿rit enb.ty as defirwj by FRS 102. Ibl Funds $tructsJYe RestrKtsd funds are funds wh￿h afe to be used in accordanr ￿1h speufic rEstrKS￿S npos•J by tha donoror trus¢ deèd. There a￿ 13 restric18d fvnds Unresknd8d Income fund$ ¢omprise those fvnds vthich ihe I￿￿tee5 are free trJ use for any purwse in futheran¢e of the charitable obJ"ects. Unre5th¢ted funds indude desgnated funds Whe￿ the trustee5. al their dBfxetion, have created a fund fof a spe¢ffic purpos8. Further detsi15 of oach fund are disdosed in note 12. Icl Income recognitson All Income recogrTri%ed once tho cthanty ha5 8nblkment to the incfft. il k% probabk that the ir￿rne wil be rec&Ned and the amount of In￿rne reCeNab￿ can be wsured reliably. Oonations are recognised when the charity has been notthed in wying of both the amount and setuemantdate. In the event Ihal a donation Is Subject to COnd￿onS that wuire a k¥el of Performan￿ before the charity 1$ entitkd to the funds, the income Is deferred and not recognised unbl ethÈr Ihose condthn$ are fulty mel or the fvlfilment of Ih05e conditions is wholty within Ihe control of Ihe charity and it s probable thai thos8 wnditK)ns wll be ￿￿[￿d in the reporting period. Interest on funds he￿ on IJ8P05ft is fftdud8d when r￿Nab￿ and the amount tan te measured ￿liablY by the charty." thi$ 15 normally upors notification of the interest pakl or payabk by the bank. DNwJends a￿ recogni5ed or1￿ the dNidend has been ¢edared and nofficabon has been retsi¥ed of dL. Idl Expenditure R￿o￿At￿on Liabilitie5 a￿ recognised as expenditure as soon as Iher8 15 a gal or constructwe oblgation cornmrtting the charity to that exKndrture. it 15 prL4Mbie that se{kn￿nt￿lI ￿ requir&1 aNJ the amount of the ebligatw)n can be measured ￿lia￿y. All expeNJilure is accounted for on an accruals basL5. Al exrenses indLKSin9 SUPPOrt and 9oyem¥nce costs 8re allocated or appcrti¢)ned to applItsb￿ eMperKliture beadings. For more infom)ation on this attrl)utb?n refer to note Igl tebw. lel IrretovefableVAT Irre¢0¥erab￿ VAT is charged again$t Ihe expenditure headry forwhwth itwas incurred. If) Allocatlon of 5UPPOrt and govemance costs Support Costs have been allocated betsveen governance Djsts and olhersupport cA)sts. Governan￿ costs ¢omprkse all costs involving the pubkc accountabilty of Iho L*arity and its compliance wlh regulation and go￿1 practice. These costs ndude costs related to Ind￿ndent examination ad kgal fees togetheTwth an apporbonment of overhead and support tsjsts. Gov8manc£ costs and support ¢osts relating ¢0 tharitab￿ actMiW have W apportKsned l>ased ￿ type of expense. The allo¢aten of Supwrt and g0veman￿ o)sts is aTh&ty￿ in note 6. (EI Costs 01 raislngfunds Ccsts asstyi218d wilh ra￿Ing funds ￿￿18 to 2 SubscxPt￿ to Granb (kn￿ne. Ihl Charitable Activitbes Costs of chafitable actwits"85 indude govemano cos15 an 8FwIMyim8nt of support cJJsts as shobvn in ￿tè 6.

Lovenshuhrn Good Noighbours CIO 13 Nots8 to th8 accounts for tho year ended 30 Septsmber 2020 lil Tangible fixed assets and deprectlon All assets cosbng MO￿ than £W are capitali8aJ and valwj at histeital CO￿ D8kKo)at#)n is thar9ed on the followng ba5i5." orri¢e EqUiP￿nt 25% on cosl l Realised gains and losses Al gain5 and 105ses are taken to the Statemeni of Finanry￿ ActNitss as alise Reali5ed gains and losses on inve5trnen15 are calculated as the drfferen￿ Sa￿ proceeds their opening ￿rryIng value 01 their purthase value rf acquired 8LJbsequellt to the first day of the financial year. Un￿al￿ed gains and105s8s are calcusated as thè difference betsten the fair value at the IEar end and theirvawng valve. Realised and unreali8ed investment gains and Ios585 ar? Combin￿ Yt the Statement of Fmanc4alAcbvities. Ikl Penslon5 The ch3rity ¢urrenlly doe5 administer contribulions to an auto enrolrnert rthsM)ft sceme on beha￿Of indniiduals. The Charity has no Iwbilrty beyond rnaking its ¢ontrbubons and a(xoss Ihe dedu¢tions for the ¢onknbUt￿j￿s. 111 Debtor5 Trade and other debtor5 are rectynwd at the sotttement alr￿n1￿ue after any traye disex)unt offerJ. P￿Payrnents are valued at the amount prepad net of any trade diEcounts due. Im) Creditots and P￿S1onS Credrtors and provk5ion$ are recOgn￿ed where the chaniy has a present tsbligation Tesutiiny from a past event that will probabty resutt in the transfer of the fuDds to a third party and the amount due lo Sett￿ the obSiyation can be measured of esD"matsd relably. credli0￿ ar￿ WOViSh?n5 are n{M￿lY reLyJgnL8ed attheirsetuemgnt amount after allowing for any trade discounts due. 2. Rolat•d paty transactions and tru8tots' ex￿n888 and r¢munw31ion The trusle&s all give freety their time and ex￿rttse without 8ny fom of remunerab.on or other be￿il in cash or kind12019.. £nill Expenses paKI to the tftjstees in the pellcJ toialkd £nil12019.. £nill. 3. Donaty"on5 anJ Legacies UnTrsirktsd Rostricted Total Funds Year Endod Yoar Ended Year Endèd JO Septsmbor Sèptembr YO September 2020 2020 2020 1.233 3.OCrt) 4,233 DonatK)ns Donab"on5 in ltind 3,0 4.233 PrevK)u$ Year Unrestsl¢tèd R•6trictsd Totsl Funds Year Ended Year Ended 30 Year Ended 30 Stptembor September 30 $0Ptembor 2019 2019 2019 Donalion5 1.206 CAF 2.cA)1 2,001 2,001 3.207 1.208

Le¥en8hulm8 Good Neighl)our4 CIO 14 Notes to the accounts forthe yearended 30 Septener 2020 4. In¢om¢ from ¢harltable activi1Tr8s Unrt6tri¢led Rgstii¢tsd Total Fund8 Year EndB Y￿r Endod 30 Year Ended JO Sept8rnb8r September 30 Septemb8r 2020 2020 2020 R¢slricted grants.. Community Soup K Laurence Trust bert Hunt Trust Tudor Trust OPeNS Fund Peter Kershaw Trust Tesco Bags ol Help National Lottery lindL¥J•s £5.723 defe￿￿> Allen Lane FoundatK)n The Charity Sem NHS Manchester CCG 2,000 2,CQD 1,000 2.000 4,734 2.fX)O 4.734 2,000 500 2.861 3.(YJO 2.750 1,038 23,883 2.861 2,750 1.038 23.883 Prnvlous Year UrtrestrKtod Restrfjctsd Year Ended Total Funds Year End¢d Year Endd 30 Septembtr Septernber 30 Septsmber 2019 2019 2019 Restricted grants." Manche$iÈr City Counc?I Zedra Tw5t National Lottery Wooton Charrtable Trust 9.5 2,000 9,900 2,496 23,896 9,900 2.496 23.896 S. Expenditute Yoar Ended Y•ar Endgd Septorrther 30 Septsmber 2020 2019 Charitable Exp8ndithro on Talslng funds: 2,775 Consultancy Subscfiptions 323 323 323 323 2.77S Expenditure on Charilable actiYlde¥: Employment Costs Sessional Fe*s Trips & Acbwties Volunteer Trav•1 & Refreshments stsff Travel Training DBS Check$ Minor Computer & Sofmre Costs MEQ 17.404 17.404 17.158 787 787 2,317 120 531 242 255 255 256 1.037 2.987 125 256 1.037 2.987 125 629 Servic& User Equipment Advertlsing & Promolitsn Subscriptions & Publi￿tionS Telephone & Internet Rent Insuran Po6L Printing 8 StatKnery Suntsritis Governance Support Cost8 Depr8Ci8ti)n 642 2.600 336 692 130 480 347 347 1.035 217 217 422 277 29.481 422 2TI 29.481 477 26.761

Le￿nsh￿r￿￿ N•iyhbours CIO 15 Notes to th8 accounts for the yer tnded 30 Septemb•r 2020 5. EXpendI￿re continued Year Ended Year Endgd September 30 September 2020 2019 Restrict8d funds Unrestrthd funds 29.423 381 29,804 29.536 29.536 6. Allocatlon of governance and support Costs The br8akd¢)wn ol support costs and how these alk)¢aled fknen govemance and othersupport costs i8 shown below. Bals of apporboTtm&nt type of expense Gtrneral Supptsrt Governan¢ 2020 Totsl 504 422 926 2019 Total 480 460 940 Accountancy F88S Payroll Burea 422 422 7. Analysls of st3ff ¢osis Year Ended Jo YoarEnded Sèptembor 30 September 2020 2019 Wages and Salaries So¢Aal Security Costs PenS￿n Costs 17.214 17,007 151 17,158 17.404 Charitable acbwte8 Support costs 17.404 17,158 17.404 17.158 The average number of employees during the yearwas 2 Iprevious year. 21 wih The full tirne equivant of 1. Tbe charity ￿ns￿er8 it5 key management pwsonnel c(Mnwises the trustees and Senior Manager. The trital ernpbyThent benefits. including ernpbyer pension Gontribubons of the W mana9ement KrsonrEI were £nil Iprevious year. £nill. No employe¢ has b&nefts in ex￿$$ of £60.￿) IprEViOUS year." none). 8. Independent Examlnor F9¢6 Year Ended Year Ended Septomber 30 September 2020 2019 480 Independènt examinatK)n fees Ol￿r sarwos 422 926 940 9. Tangible F￿ed Agsets Equlpm8nt Totsl 1.907 At l Octobor 2019 Addition$ At 30 September 2020 1.￿7 1.￿7 1,907 Depreclatlon Al 1 October 2019 ChargeforY8ar At 30 Septembor 2020 1.075 27T 1.352 1.075 277 1.352 NET BOOKVALUE At 30 September 2020 At 30 September 2019 555 832 555

L•¥gn$hulm• Good N•19h1￿￿Th CIO 16 Notss to the aeeounts forthe ￿rende￿ JO Septtnthr 2020 10. Anaws of￿¢￿Or5 Year Ended 30 Year Ended September 30 Soptsmber 2020 2019 Other Debtors 1,062 1,062 All debtors relate to ￿n￿Sts7Cted furth other than a grant of £1,038 IM1 from NHS MathtsrCCG. 11. Credltor5= amounts falling due wirtrdn one year Year ErMSed Y¢a¥ Ended 30 30 September September 2020 2019 Other creditors and awuals Deferrtd income 919 5.723 6.227 919 AJI credrtcrs and 8ccruals relate to urwe5th¢ted furth. Oeferred income crAnwses of re5triLaed grant Inco￿ received in adVar￿ from Lollery Cfmnmunty Fund BalantÉ as at 30th September 2019 Amount released to incorne earned frm ¢haritablp activths Amount deferred in year B81aTr￿ at 30th Septsmber 2020 5,723 5.723 12. Anatysls of charhablo futtds Anatysls of movem¢nts in unrestricted funds Balat)¢O at 30 SeptÈmbor 2020 Blance at 1 O¢tober 2019 coming Resources Expended Tran8f•r Genoral Fund 21.586 21.586 4,269 4.269 381 381 25.474 25.474 Prtvious Yoar Balance at 30 Septrmber 2019 Balance at 1 Q¢totser 2018 Incomlng Resources R•sOur￿5 Expendgd Tra￿l￿r In 67 67 21.586 21.586 General Fund 20,433 20.433 1,220 1.220 Nam8 tsf unrestricted Iwid- General Fund Oes¢rfption. and purpose of th8 fund

Leven8hulm8 Good Neighbourd CIO 17 Notes to the x¢¢)ynts lortho yearended 30 Soptsnthr 2020 12. Analysis of ¢h•rltsbte funds eontinued. Anatysis of movernents in rtstricted fvnds Balance at 30 Septsmbar 2020 Balanee at 1 October 2019 In¢omlng Re8ourc•# Re80v￿o8 EX￿￿￿￿1 Transfer In Community Soup K Laurgnee Trust bert Hunt Trust Tudor Twst OPÈNS Fund Petgr Ker5haw Trust Ttssco Bags of Help len Lane Foundation Charity SeM¢e Nationgl Lottery National Lottery D¥ilal Indusi WcM)ton Charilabb Trust NHS Manthe$ter CCG 12.0001 12.0001 11.CrfJOI (2.000) 14.734} 12.0001 15001 {3.rA)01 2.750 2,750 I9.￿)0 {1.1411 11.1481 2.861 1.720 555 1.038 6.063 1.703 11.603 23,883 29.423 Pr8vlou$ Year BalarKe at 30 sept•m￿r 2019 Balance at 1 October 2018 Incomlng R•souTG•S Resources Exptnd8d Tr•nsfer In Flan¢he5ter Cily Counol Zedra Trust National Lottery Woolon CharitdbÈ TNst CAF 14.379 123.9021 12.(%]01 9.9JO 1.703 2.496 2.￿] 25.897 17931 2.B41 29.536 796 15,175 67 11.603 Name of restricted fund.. Community Soup K LaU￿ne£ Trusi Ajbert Hun¢Tru5t Tudor Ttu$t OPeNS Fund Peter Ker5haw Ttust Tesco Bags of Help Allen Lane FOunda￿n Th¢ Charty Service Manchester Cty Council CAF Zedra Tnjst National LDttery NHS Manchester CCG Wooton Charitable Trust Description. naturÈ and purpo88 of the fund ~ towards ￿re costs - towards core costs - towards core costs - t¢iwards core tosls - wwari5s core costs - tfN40rds core (%1sts - toward5 core cos15 - towards core costs ar¥J for covKI supwl ~ t¢)war(Is IT on￿lle befriending tosts - towards costs of Go(rtl Ne¥J￿ur5 Betr￿￿1￿9 8eTVi% ￿ Leven5hulme ~ towafds activity costs - tDwards KI￿ory Café cos - lowards core costs - towgrds befriending & social eating programm8 - twrd5 CO￿ costs. baJan(t represents fvtyre dgpreckition

Lev¢nshukn Good Nélghbotsts CK) Notès to the accounts fvrthg y￿r ¢nd¢d 30 Septembor 2020 13. Analy818 of netas#ets betreen fvnds Unrnstrf¢tsd Re8tr?ctsd funds fvnds Total TangitAe fixed 8S58ts Ca$h at bank and in hand Other net current assetslllkqbiithsl Totsl 555 10.193 4,685 6.(￿3 25.954 36.147 5.165 31.537 25.474 Pr•vlou$ Year fvnds funds Totsl Tangib￿ fixed assets Cash at bank and in hand Other r￿L¢Urrent as8etsllliabil¥WI Totsl 832 11.690 919 11.603 832 33.276 919 33.189 21.586 21.588 14. Flnan¢lal In8truments The chanty only has finanaal as50ts and liabihts of 8 knnd ihatqualfy as basic finan(aal instruments 8a51C finanaal insttuments are initsally recognised on a transacbon value and subsequendy rnea$U￿d at th85r S8ttlernent value the exceptson ofbank bans whth are 5ub5equenty measuTed at an amottised cost usi the 8ffectV8 interest rmthed.

LGN Levenshulme Good Neighbours Trustee Report 2020

CONTENTS

ABOUT US 2 COORDINATOR'S REPORT 6 BEFRIENDING 6 COVID 19 RESPONSE 7 PARTNERSHIPS 9 DIGITAL INCLUSION 10 OUR FUTURE PLANS 11

About Us

Levenshulme Good Neighbours is a local charity that helps older people to lead independent and fulfilling lives as active members of their community.We do this by recruiting volunteer befrienders from the local community who support older people in a wide range of social, emotional and practical ways.This might include: helping people with limited mobility get out into the community; visiting a housebound person or escorting people to a range of local community events, fun activities and necessary appointments that they would otherwise be unable to attend.We also offer a range of activities for older people and provide information and support.

Levenshulme Good Neighbours was established in 2012 with the support of Burnage Good Neighbours in response to frequent request for befriending support from older people from the Levenshulme area. Following a successful pilot project Levenshulme Good Neighbours became a Constituted Community Organisation in 2013 and registered as a Charitable Incorporated Organisation (CIO) in 2015.

We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of the project. Levenshulme Good Neighbours are active members of Manchester Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.

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LEVENSHULME GOOD NEIGHBOURS

How LGN is Governed

We are run by a Management Committee of people from Levenshulme with a wide range of skills and experiences and employ a Coordinator who oversees the delivery of the AGE OF project. Levenshulme Good Neighbours are active members of Manchester Neighbourhood Care Groups Association (MNCGA), which acts as an umbrella organisation for Care Groups across the city. Our administrative base is the Inspire Community Centre, a fully accessible community building in the centre of Levenshulme.

2018-20 saw the arrival of a new committee members Zobia Saleem, Fatiha Bougrassa, Grantley Vernon, and Murtaza Jawed, who have industry experience across the chairty sector, mental health, accountancy and project management. We were also happy to welcome Ray Olaniyan as our new coordinator.

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About Levenshulme

There are just over 21,600 households in the Gorton and Levenshulme Neighbourhood. Around three-quarters of households (>75%) in both Gorton North and Gorton South wards AGE OF contain people whose social circumstances suggest that they may need high or very high CLIENTS IS 86 levels of support to help them manage their own health and prevent them becoming high users of acute healthcare services in the future. According to the Index of Multiple Deprivation, the area we operate in is listed amongst the 10% most deprived neighbourhoods in the country.

The name of the township of Levenshulme has been traced back to the 1320 name of 'Lyvenis-holme'. This probably means a tract of land belonging to Leven, which may be a derivation of the Saxon word 'Leofne' meaning Lord or Master. Levenshulme was primarily a working class suburb of Manchester.

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About Social Isolation

Even though Manchester is an age friendly city, the hard facts are that more and more elderly persons are feeling left behind due to structural, social, and economical changes in society. The key three areas where social isolation affects older persons are:

• Poor transport links to public services/shops

• No available and prolonged companions

• Lack of engagement with communal activities

Older persons are referred to care group organisations like Levenshulme Good Neighbours mainly due to these:

• Accidents and falls causing loss of confidence to be seen in public

• Bereavement and loss of loved ones

• Cognitive and mood decline

Amidst these factors for social isolation the transient nature of city environments is not helping the memories, feeling of connection, and sense of community that healthy ageing requires. As society continues to live longer, combating social isolation will be one of the key determinants to alleviating the limited supply of NHS and medical treatment as a clinical solution to an underlying social problem.

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OUR AVERAGE
AGE OF
CLIENTS IS 86
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How do loneliness and social isolation differ?

“Loneliness is a subjective feeling about the gap between a person’s desired levels of social contact and their actual level of social contact.

Social isolation is an objective measure of the number of contacts that people have. It is about the quantity and not quality of relationships. People may choose to have a small number of contacts.” AGE UK

"According to Age UK, more than 2 million people in England over the age of 75 live alone, and more than a million older people say they go for over a month without speaking to a friend, neighbour or family member.."

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Coordinator's Report 2019 - 2020

In 2019 Levenshulme Good Neighbours became further integrated with community development plans in response to the recent Levenshulme area award from the Greater Manchester Mayor’s Age Friendly City Status Certification. LGN increased the utilisation of findings from Greater Manchester Ambition for Ageing (GMCVO) ‘age friendly’ research as well as academic recommendations from literature on ‘ageing in place’ from the Manchester Institute of Collaborative Research. This assisted LGN to underpin and sustain the enhanced befriending meal buddy social-and-healthy-eating project.

COVID-19 has halted some of the planned activities of LGN in the year 2020. The pandemic has had a significant impact on some aspects of our service delivery. We have had to vastly adapt how our charity engages with the service users and volunteers within the organisation, given our usual emphasis on faceto-face befriending and group activities. In 2020 as part of the Manchester City Council’s Older People’s Neighbourhood Fund (OPeNS)

Other partnerships introduced last year included working closer with the Inspire’s People’s Project (IPP), Gorton Visual Arts, All FM Manchester Radio 96.9 and Debdale Bowling Club in joint activities and programmes to combat the social effects of COVID-19 throughout the year. This was founded upon the principles set out in the OPeNS partnership agreement.

Befriending (pre-Covid)

Personal one to one befriending matches in the year rose in 2019 from 25 at the start (50 local volunteers and service users in total) to over 30 matches (up to 70 volunteers and service users in total) at the year’s end. LGN’s service was delivered with an ever-increasing emphasis on intergenerational matches with students from the University of Manchester, and daytime befriending to motivate and engage with socially isolated older locals at vital times when befriending can have a higher impact. Over the last year, our volunteers have contributed 11,480 combined volunteering hours saving the NHS, and Health & Social Care up to £200,000 in state care provision to the elderly in the M19/M18 locality.

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Covid-19 and Our Response

2020 was an unprecedented year, which threw up many challenges for our charity and the older people we support. Thanks to the support and flexibility of our funders, we have been able to adapt to meet the needs of our service users during this crucial time in a number of ways.

This has included adapting our face-to-face befriending to 'phone, patio and garden befriending' where possible. This has allowed service users to keep much needed social interaction whilst maintaining social distance. It also allowed volunteers from outside the area to contribute to befriending via phone, which has enabled us to increase our volunteer base. Here are some other projects we started during lockdown!

Welfare Cards

Radio Show

As part of our mission to reach out to the local community, our volunteers delivered over 500 hand-written cards to the people of Levenshulme. These contained messages of hope and contact details for our service should it be needed.

This yas:

This year we also partnered with ALL FM, a local radio station to provide a weekly radio slot "Happy Mondays, on a Tuesday". The show was a way to connect people who usually met at the regular community centre social clubs, giving older residents the chance to submit song choices and stories that were meaningful, as well as compete in a weekly quiz.

This yas:

LEVENSHULME GOOD NEIGHBOURS

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Community Food Parcels

During the pandemic, LGN has worked alongside the Inspired People's Project to deliver food parcels to older people in Levenshulme. This included precooked home-made dinners, bags of essential items, and food hampers for special occasions - cream teas for VE day, mince pies at Christmas and Easter Eggs! Although not a replacement for our "meal buddies" social eating project, this has allowed us to supply older people in the area with nutritious food, as well as activities and hand written cards which were included in the bags.

as:

Volunteer Drivers

Throught the pandemic, members of the community and our trustees have stepped up to help get assistance to those who need it. A special mention to Grantley Vernon, who over the last 9 months has driven over 300 miles in total to help us deliver our meals on wheels throughout the community. Grantley has been intrumental in helping us get food to those who need it, and he has been awarded a certificate of recognition by the Inspire Centre in light of his efforts. What a star!

Christmas with a Difference

Usually Christmas is a time for us to get together with our clients and share a Christmas dinner - but due to social distancing this could not take place. Instead, we partnered with Tesco Groundwork and the Penny Appeal to create food and gift hampers for our clients, hand wrapped by our amazing volunteers. Each package also contained a hand-written Christmas card and some tasty mince pies.

as:

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Partnerships 2018-2020

Over the last couple of years, we've made some amazing connections with local people and places. Here are a few!

Sunderland College

LGN hosted a placement partnership with Sunderland College providing Level 4 Health and Social Care students with over 200 volunteer placement hours supporting older people in the locality.

Manchester University

Following our award win at the Volunteer of the Year Awards, we took part in a short film feature in partnership with UOM, covering LGN’s befriending work done in the neighbourhood (for those at risk of social isolation).

Manchester Metropolitan

In 2019 LGN Commissioned MMU’s outstanding Quantitative Q-Step Sociology BSc graduate to write a report on LGN’s 8 community event and away day trips measuring 67 local participant self-reported happiness and feelings of closeness of our elderly via reliable questionnaires. The results for which will be in next year’s statement of performance and achievements.

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LEVENSHULME GOOD NEIGHBOURS

Digital Inclusion

Crafty Pizza Boxes

This year we launched our Digital Inclusion Project, which aims to reduce social isolation by providing IT equipment and tech support to those who need it. The pandemic has highlighted the urgent need for accessible technology for the over 65's in particular, who are considered to be the most "technologically deprived" age group. Internet access and technology allows us to stay in contact with loved ones and social groups for much needed emotional support, and is crucial for the future - helping service users access key information online, and stay independent for longer.

As part of this project, we have been purchasing mobile phones and dongles for our service users. Software company CDL also kindly donated 15 laptops for us to use. These have been distributed to service users, along with support from volunteers to help with tech support.

We would like to thank the Manchester Population Health Team, for donating some amazing "cultural pizza boxes" for our members. Each pack contains a range of activities which can be completed at home and using materials provided, with the pack including a seed bomb, glue, paper, pens and coloured pencils. There are over 40 pages of activities from 25 organisations and groups including all 5 culture champions projects from across GM, Manchester Art Gallery, the People’s History Museum and Greater Sport. Activities range across art-forms including music, writing, craft, horticulture and drawing. They have gone down a treat!

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Our Future Plans

COVID-19 has halted some of the planned activities for 2020 and has had a significant impact on some aspects of day to day service delivery of Levenshulme Good Neighbours. This has vastly affected how Levenshulme Good Neighbours engages with service users and volunteers of the organisation. Notwithstanding Levenshulme Good Neighbours have drawn up a responsive plan for 12 months and beyond that takes these factors into account. This is in order to continue to alleviate social isolation and loneliness experienced by older (over 55 year-olds) who are suffering from bereavement, have had a recent fall, or are reported to suffer from mental illness of some kind and have been referred to Levenshulme Good Neighbours for befriending, companionship and practical help.

Overall, Levenshulme Good Neighbours will work within the year to support older referrals to live independent lives that are enriched with greater social, communal interaction, and relationships enabled by the organisation through volunteers from all backgrounds. Levenshulme Good Neighbours will continue to capture the instrumental ways in which its volunteers have demonstrated the difference made in quantitative and measurable means through evaluation reports of the events and feedback the organisation has received. Therefore, Levenshulme Good Neighbours have the following plans for the next 12 months:

The Next 12 Months

1) To continue to utilise funding resources to develop and sustain programmes that deliver medicine, food, and essential items to victims of social isolation and quarantine during the pandemic. (As government measures ease this will be achieved through more formal placement of volunteer drivers and use of payment platforms to foster trusted means of transactions between service user and volunteer within the organisation).

2) To continue local outreach campaigns making religious, cultural, local government and community partners aware of the ways in which they can support LGN in alleviating social isolation within the area of Manchester where the organisation is most active

3) To continue to utilise volunteers from the University of Manchester, Manchester Metropolitan and Sunderland College for volunteer placements, intergenerational activities and engagement programmes that enable service users to share their life experience, skills, background, stories, and collections with the students and to the locality (these exchanges will be captured in various forms including social media to make the awareness of the successes circulated effectively)

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4) LGN aims to work further with Inspire’s People’s Project (IPP), Gorton Visual Arts, All FM Manchester Radio 96.9 and Debdale Bowling Club in joint activities programmes and activities through the OPeNS partnership agreement that has united local organisations AGE OF within Manchester to pool resources and offer a wholesome delivery that touches on cultural creativity that is inclusive of all creeds, ethnicities in the local neighbourhoods

5) LGN aims to continue to build upon the safeguarding training of volunteers at recruitment and induction stage to include COVID-19 guidance to ensure the paramount safety of service users and volunteers

to our funders...!

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