AGE CONCERN TWYFORD AND DISTRICT
Charlty Registratlon Number 1163722
AGE CONCERN TWYFORD AND DISTRICT
TRUSTEES. ANNUAL REPORT AND ACCOUNTS
For the year ended 31* March 2024
Principal Address
Age Concern TwyFord & District
Polehampton Close
Twyford
Berkshire
RGIO 9RP
President
Lady Watt
Current Trustees
Patrick Heather (Chairman)
Frances Lee Hatlee {Treasurerl
Steve Bryan (HR Matters)
Kerry Lerski
Trudie Fell
Tina Goodwin
Natalie Yalden
Chris Squires
Kim Williamson
Bankers
Virgin Money
177 Bothwell Street
Glasgow
G2 7ER
Redwood Bank Ltd
The Nexus Building
Broadway
Letchworth Garden Cwty
Herts
SG6 3TA

AGE CONCERN TWI'FORD AIYD DISTRICT
TRUSTEES REPORT
FOR THE YEAR ENDED 31st March 2024
The Trustees present their Report and Accounts forthe year ended 31rt March 2024
Strurture. Governan￿ and Management
The Charity was previously established by a charitable trust deed on 3[4 Ottober
1988, which has been amended on 13th July 1998 and 15th July 21J)4 under the
Charity Commission number 8(K1919. As agreed at the 2015 AGM. the status of the
Charity was changed from being a Charitable Trust to become a Charitable
Incorporated Organisation ICIO}. This change took place in September 2015 under a
new Charities Commission number 1163722.
The trustees who served during the 2023-2024 year were=
Patrick Heather
Matt Everson
Mike Blom-cooper
Frances Lee Hatlee
Steve Bryan
Trudie Fell
Tina Goodwin
Kerry Lerski
Natalie Yalden
Kim Williamson {nee Bevisl
Chistopher squires - Appointed 08/0612023
- Chaimian
Secretary- Resigned 0810212024
- Treasurer- Resigned 10/0812023
- Treasurer- Appointed into role 10108123
- HR Matters
The Trustees present their report and the independent examined financial
statements for the year from 1st April 2023 to 31A March 2024. Reference and
administration information is set out within this report. The financial statements
comply with current statutory requirements for Charities with a turnover of under
£250,OCM) p.a., and the statement of Recommended Practice-Accounting and
Reporting by Charities: SORP applicable to charities preparing their accounts in
accordance with FRS 102 (effective Ix January 2019).
As we are a small charity, we do not employ the services of professional. HR, Legal or
Accounting staff. As such we appoint some trustees as officers, who give their time
and expertise without recompense. to coverthe professional roles needed to run a
regulated charity.

AGE CONCERN TWYFORD AND DISTRicr
The Trustees hold regular monthly Trustee board meetings, where monthly reports
relating to policy, operations and finance are tabled and discussed, and full minuted
records of these meetings are produced. As well as the monthly meetings, Trustees
are in communication with the Manager of the Adult Social Club regularly
throughout the year to provide decision makin& advice and direction.
The Trustees are responsible for preparing the Trustees, Report and the Financial
Statement in accordance with the UK Accounting Standards and applicable law and
regulations, as laid down by the Charity Commission. The law applicable to charities
requires the Trustees to prepare financial statements for each financial year which
give a true and fair view of the state of affairs of the Charity and the incoming
resources and application of resources of the Charity for that period.
Objectives and Artivities
Please see our website www.
econcernt
charity and the services offered.
rd.or
.uk for full details about our
We are a registered charity. that operates a small independent adult social Club,
based in the centre of TwyFord Village. that serves the local community: the aim of
the Charity is to meet the needs of elderly residents in the area to maintain their
independence and quality of life, through the provision of stimulating, activities.
companionship, entertainment and fun.
We ensure that our members aretreated with the respect they deseNe and our
charity is recognised as 'dementia friendlrf. Therefore, in providing this support to
the older members of our community, it is hoped that the wellbeing given will
reduce the burden on the NHS and Social Care services.
The Charity operates under the strapline of 'friendship and care,.
We serve the local villages of Twyford. Hurst, Wargrave, Sonning, Ru5combe, Charvil
and Waltham St Lawrence. as well as the Town of Woodley and part of Earley.
A breakdown of the services provided to our members are as follows:_
NutritlOU5 mid-day meals
Seated physical exercises
Brain stimulation exercises
Carers, support groups offering opportunities to discuss matters of
concern. as well as giving advice and guidance on all aspects of care for
the elderly over the phone
A monthly coffee morning for people living with dementia and their
careers.
A weekly lunch club held from 12.30 to 2.￿ p.m.
Mobility Assistance
Hairdressing and Chiropody services
Crafts and singalong session5.

AGE CONCERh' TWYFORD A￿'D DISTRICT
Number of attendees in the year-584. Number of days open in the year- 245.
Number of sessions attended by members-3,011.
The Charity also operates an Outreach Programme, with the alm as detailed
below.
There are a number of people over 55 years of age living in and around the Twyford
area. The aim of the programme is to make their life more comfortable by letting
them know what services and facilities are available to them. and where p055ible to
assist the elderly with help to complete form5 etc. The programme is particularly
concerned about those people who become socially isolated through no longer
having access to transport. or lack of knowledge of how to go about getting a blue
badge or even an attendance allowance. The programme also aims to inform our
communities of the presence of our Adult Social Club. along with all the activities
undertaken, including special events. The outreach programme is there to fulfil our
Charitvs mission in respect to meeting our overall remit.
Transport
The Charity provides transport to enable our membersto attend our Adult Social
Club,- this is done using the Charit¢s ovm vehicle and driver as well as through local
Community volunteers who provide the transport in their own vehicles to ferry the
Members.
Volunteers
To fulfil the day-to-day artivities of our Adult Social Club, including driving our
members to and from home. the Charity relies on a number of volunteers, at
different times, to supplement our paid staff. There are currently only 18 volunteers
18 drivers. 6 carers/helpers and 4 kitchen cook/helpers).
The Trustees would like to express their thanks for all the hard work of their staff
and volunteer5, for without their effort our Charity would not be the success that it
is.

AGE CONCF.Rh' TWYFORD AND DISTIUCT
Funding
Funds are normally raised through charges to the Members and the local authority
for the services provided. Most of our Charivs Members finance their participation
at the Adult Social Club privately. There is however a small number of Members who
are sent from Wokingham Borough Council and are paid for directly by the local
authority to our Charity, under contract. This contract with Wokingham Borough
Council is the only contract our Charity has with either a local authority or Centfal
Government. The value of the contract with the local authority is shown in the
Annual Accounts sertion.
However, the prices charged to our elderly Members and where applicable the local
council do not coverthe full cost of running the Centre. The Charity is therefore very
much reliant on the local community for donations, grants, legacies and various
fund-raising activities including collections and raffles.
Fundraising from the general public is normally a vital promotional tool to ensure
that we are fulfilling our Charitrfs remit alongside our normal revenue streams.
The Charity has not used the sep4ices of a Professional fundraiser in the year
Main achievements of the charity during the year:
Our current minibus is far too small and must make numerous journeys to collect
and return guests, whereas a larger minibus would prove more cost effective, due to
its increased capacity, reducing the number of journeys and freeing up more time for
other activities. The Charity has raised cash and pledges this year totalling
approximately £50,000, the total amount of which will go towards the purchase of a
new Minibus
We also raised £1,730 from our Christmas Fayre.
GRANTS, DONATIONS AIYD LEGACIES
The following grants/donations. in order to supplement our existence and towards
our minibus, were given during the year=
l. The David Brownlow Foundation
2. The Poleh3mpton Charities
3. Shanly Foundation
4. Rotary Club of Loddon
5. Large Individual Donations
£io.o(JJ
£4,118
£4.000
£1,000
£7.5CM)

AGE CONCERN TWYFORD AND DISTRICT
Salary and Wages Policy
It is the policy. to attract and retain the best possible caring staff, to pay our staff in
excess of the Government's living wage rates. The rates of pay for 2023-2024, were
£12.00 per hour.
The Charity offers staff entry to a Workplace Pension Scheme throu8h Nest Pensions.
The Charity pays forthose staff who are members a contribution of 3% of total Gross
pay.
Salary and benefrts
There were no benefrts given to staff in the year 2023-2024.
Ranges of Salary Paid in 2023-2024:
Over £25,000- 2 Staff Members
Over £10,000 under £25,OQK) - 4 Staff Members.
Under £lO,O(Kl- 4 Staff Members.
There was no remuneration or benefits given to any of the Trustees in the 2023-2024
Year.
Overseas Income
This is to confirm that the Charity had no overseas dealings whatsoeverfor 2023-
2024.
DBS Checks
The Charity's policy is that all Trustees. Staff and Volunteers undergo a DBS check.
also ensuring that the checks are re-visited every 3 years.
All Staff Members and Volunteers who work in the Club are DB5-checked including
drivers. They must sign the Boundary policy. which was agreed would be linked to
the Data Protection policy. It was also agreed that temporary staff and short-term
volunteers would not be DBS-checked but would be asked to read and sign the
Boundary policy. This is carried out and has been certified accordingly.
Wokingham Borough Council have insisted that all associates of our charity, staff,
volunteers and Trustees. undertake an on-line safeguarding course, to obtain the
necessary certificate.

AGE CONCERN TWVFORD AND DISTRICT
Financial Reserve and Investment Policy
AGE CONCERN TWYFORD AND DISTRI￿ 1"A￿D") RESERVES POUCY
1.1. This policy is written in the light of the Charity Commissioners, guidance
"Charity Reserves: Building Resilience" ICC19. January 20161 which States: 'All
charities need to develop a policy on reserves which establishes a level
of reserves that is right for the charity and clearly explains to tts stakeholder5 why
holding these reserves is necessary., ICC19 page 51.
1.2. "Reserves are that part of a charitls unrestricted funds that is freely available to
spend on any of the charitys purposes. This definition excludes restricted income
funds and endowment funds, although holding such fund5 may influence a
charit¢s reserves policy. Reserves will also normally exclude tangible fixed assets
such as land, buildings and other assets held for the charity's use. It also excludes
amounts designated for essential future spending., ICC19 page 4).
WHAT RESERVES AGE CONCERN NEEDS
2.1. Winding up charity: ACTD has decided that it should keep six months running
costs in reserve, in the event of the organisation having to be wound up, to allow for
a proper running down. These funds to be held in a restricted account.
2.2. Redundancy: ACTD has decided to keep in reserve a sum equal to the projected
cost of staff redundancy. in the event of the organisation having to be wound up.
These funds to be held in a restricted account.
2.3. Unexperted costs. ACTD has decided to keep in reserve an unspecified sum of
money, to be determined by the Trustees when generating a statement of
current Reserves, held againstthe possibility of unexperted costs. These funds are
unrestricted.
2.4 Property maintenance costs: ACTD h35 a restricted fund balance earmarked for
the necessary maintenance costs that the Age Concern Centre building will require
over the coming years. Even though the building is owned by WBC, the Charity is
fully responsible for all maintenance and improvement costs for the building
INVESTMENTS
In order to improve the cash management of the Charity. with regard to the
restricted funds, the Trustees agreed to transferthe Redwood l year Bond to a
Saffron l Year Bond £85,000 and also retain the Redwood 95 day account with a
balance of £29.655.
The Trustees a150 transferred the balance of the Natwest current account to a New
Virgin current account £45,731.70. which also contained the donations for the
Minibus

AGE CONCERN TWYFORD AND DllsTRicr
Risk Assessments
Risk assessments continue and update when required. These are all in care plans for
the Adult Social Club members.
We are pleased to reportthat the Charity did not sufferfrom any serious incidents.
during the year.
Trustee Retirees and changes
There were a couple of change5 to the Trustee Board during 2023-2024 operational
year, due to Trustees moving away from the area. retiring and normal resignations.
The following Trustee5 left their posts in the Year of this report:
Matt Everson - Secretary- resigned 0810212024
Mike Blom-cooper - resigned 1010812023
We wish to put on record, our sincere thanks for all theirtime and effort, dedicated
to the Charity over the years of their appointment.
The following were appointed as new Trustees in the Year of this report:
Christopher Squires - appointed - 08/06/2023
Frances Lee Hatlee- Treasurer- appointed 10/08/2023
Prfncipal Risks and Uncertainties.
l. Revenue and Donations etc. not covering the expenditure in running the
Adult Social Club.
2. The ability to attract new members to the Adult Social Club.
3. Being able to recrutt Caring Staff for the Adult Social Club.
4. Inadequate cover for the Finance functions

AGE CONCERN TWYFORD AND DISTIUCT
Financial Review
The accounts for the Charity, for 2023-2024 financial year. show an overall excess of
expenditure over revenue of £13.003, this also included donations towards the
minibus. The minibus was purchased post year end.
The total booked income was £206,176 compared to £159,968 in 2022-23. The
booked income for 2023-2024 included donations already received for the purchase
of the new minibus in 2024-2025.
The expenditure in the year was £193,173. which compared to £161,923 in 2022-23.
This was due to higher staff costs as we recruited a new Centre Manager and
purchase of a new fridge. freezer and dishwasher shown under Fixed Asset
Payments.
Overall, at the company year end, the Charity has cash reserves of £159,399
including restricted fund £114,655.
The debtors figure carried forward from 2023-2024 relating to the Age Concern
relate to trade debtors, the sums of which were received post year end.
The creditors figure includes a small amount due to a supplier. and PAYE/NI and
pension contributions paid post year end.
The Trustees are indebted to the support of certain private individuals/businesses
for their donations/legacies.

AGE CONCF.ILN "fwYFORD AYD I)ISTRICT
INDEPENDENT EXAMINER'S REPORTON THE AccouNrs
The ChariVs trustees consider that an audit is not required for this year under the
Charities Art 2011 part 8 (the Actll and that an independent examination is
sufficient. The Charity under the Act is classified as a small charity (Revenue under
£250,000 p.a.l and is subject to presentation relief from the requirements of SORP
IFRS1021,- the Act 3150 allows the accounts to be Signed off by an Independent
Examiner.
It is my responsibility to:
examine the accounts {under settion 145 of the Act},
to follow the procedures laid down in the General Directions given by the
Charity Commission (under Section 145 of the Act), and
to state whether particular matters have come to my attention.
My examination was carried out in accordance with General Direction5 given by the
Charity Commission. An examination includes a review of the accounting records
kept by the Charity and a comparison of the accounts presented with those records.
It also includes consideration of any unusual items or disclosures in the accounts and
seeking explanations from you as trustees concerning any such matters. The
procedures undertaken do not provide all the evidence that would be required in an
audit. and consequently no opinion is given as to whether the accounts present 'a
true and fairVie￿ and the report is limited to those matters set out in the statement
below.
In the course of examination. no matter has come to my attention
which gives me reasonable cause to believe that in, any material respect. the
requirements:
to keep accounting records in accordance with section 145 of the Act;
and
to prepare accounts which accord with the accounting records and
comply with the accounting requirements of the 2019 Act: have not
been met: or
2. To which. in my opinion. attention should be drawn in order to enable a
proper understanding of the accounts to be reached.
Signed
CA
Name: Jenny Day
10

AGE CONCERN TWYFORD AND DISTRICT
Financtal Controls
The Treasurer is tasked with keeping the financial records of the Chaiity. The Centre
Manager has the authorityto make supplier payments as well as running Payroll and
paying over PAYE and Pension payments. Invoices and Expense claim5 are
authorised and paid bythe Centre Manager. The majority of our suppliers have
direct debits set up with our bankers. This ensures that payments are paid when due.

AGE CONCERN TIVYFORD AND DISTRICT
RECEIPTS AI¥D PAYMENTS
ACCOUNT
YEAR ENDED 31S1 March 2024
2023-2024
2022-2023
Unfestricted
Restricted
Funds
Funds
Total
Total
RECEIPTS
Wokingham Borough
Private Adult Social Club Charges
Catering
Share of Shop Profits
Donations, Grants and Legacies
Transport
Membership Fees
Rents Received
Fund Raising
Miscellaneous
Hairdresser/Chiropodist
33.769
89.727
25.676
5.021
40.570
1.980
1.035
1,240
1.731
246
33,769
89,727
25,676
5,021
40,570
1.980
1.035
1,240
1,731
246
1.863
24,044
73,(KJO
18,901
9,264
24,529
1.664
1.578
4.144
30
1.863
Investment Income
2,054
1,264
3,319
1,814
Total Receipts
204.912
1.264
206.176
159,968
12

AGE CONCERN TWYFORD AND DISTRICT
2023-2024
Restritted
2022-2023
Unrestricted
Funds
Funds
Total
Total
PAYMENTS
Employee Costs
Building Maintenance &
Improvements
Catering
Utilities
145.157
145,157
124.734
4.226
4,226
6,173
13.018
6,629
9.914
13,018
6.629
9,914
10,104
6,017
8,692
Office Expenses
Insurance
2.951
2,951
2,865
Transport
Entertainment
2.073
2.073
2,549
2,(KJ7
2.IKJ7
675
Training
Advertising and Printing
1.347
1.347
347
114
347
ChiropodisVHairdressing Costs
1,405
1,405
Fixed Asset Payments:
4.099
4,099
Total Payments
193,173
193.173
161,923
Surplus I IDeficitl for the Year
11,739
1,264
13.(K)3
-1,955
Fund Asset5 at 1st April 2023
Movement in Funds
146.396
11,739
146,396
13,¢X13
144,626
1,770
1.264
Fund Assets at 31° March 2024
158,135
1.264
159.399
146.396
13

AGE COYCERN TWTFORD AND DISTRicr
BALANCE SHEEr
AS AT 31# March 2024
2024
2023
Current Assets
Debtors
Cash at bank and on hand
2,242
161,021
146,396
Total Assets
163,263
146.396
Liabilities
Creditors
Accruals
Total Liabilitie5
3,864
3.864
Total assets less liabilities
£159.399
£146,396
Made up of:
Income Funds
Unrestricted funds
Restricted funds
Debtors
Liabilities
TOTAL ASSETS
46,366
114.655
2,242
-3,864
£159,399
29,155
117,241
£146,396
14

AGE COI)CEILY TWYFORD DI%TRicr
NOTES TO THE ACCOUNTS
YEAR ENDED 31* March 2024
Basis of preparation
The accounts have been prepared in accordance with the Statement of
Recommended Practice for a small charity with revenue under £250,000, this allows
for reporting relief from the full accruals accounting under ISORP FRS1021
'Accounting and Reporting by Charities. issued under the Charities Act 2019. In
accordance, the accounts are prepared on a Receipts and Payments basis, completed
by March 31,, 2024.There is also no requirement to provide a cash flow statement.
Restricted Fund
The restricted fund has been established for the repair, maintenance and
improvement to Age Concern Twyford & Distritt building and its fittings and
equipment. There were no drawings on the Restricted Fund in 2023-2024, as there
was no major, building and maintenance work undertaken.
Revenue
The Revenue figures, represent actual monies received up to and including
3113/2024, Also included are Donations and Grant monies actually received up to
and including 311312024. the figures include Gift Aid payments. The majority of
revenue received arises from fees received by our and Wokingham Council Members
for attendance days at The Age Concern Twyford and District Adult Social Club, this is
supplemented as stated by Grants and Donations received.
Expenditure
The Expenditure figures, includes all Invoices received and paid by Age Concern
Twyford and District up to and included 311312024. Most Suppliers are paid via direct
Debit, other Invoices received are paid either immediately or shortly after invoices
received.
Assets
The Assets of the charity as at 311312024 are cash in the bank and on deposit,
together with debtors. A new fridge freezer. new dishwasher and water softener
were also purchased in the year and these appear in the Receipts and Payments
section under Fixed Asset Payments.

.4GE CONCERN TWI""FORD .4NI) I)ISTRI(T
Llabllltles
The policy of the Charty is that all Invoices are paid on receipt, subject to the cash
flow p05ition.
In preparing these finandal statements. the Trustees are required to:
Select suitable accounting policies and then apply them consistently.
Observe the methcmds and principles in the Charities SORP:
Make judgements and estimates that are reasonable and prudent:
State whether applicable accounting standards have been followed. subjert to any
material departures, disdosed and explained in the financial statement: and
Prepare the financial statements on the going concern basis unless it is inappropriate
to presume that the Charity will continue in operation.
The Trustees a￿ responsible for keeping proper accounting records that disclose
with reasonable accuracy at any time the financial position of the Charity and enable
them to ensure that the financial statements comply with the Charitie5 Act 2011, and
the Companies Att 2006. They are also responsible for safeguarding the assets of the
Charity and hence for taking responsible steps for the prevention and detection of
fraud and other irregularities.
Approved by the Trustees of the Charity as at 315t March 2024 and signed on Its
behalf by..
S Bryan
Actlng Chairman of Trustees
F L Hatlee
Treasurer
16