
## **Trustees’ Annual Report for the period** 

**From April 2020                   Period start date   To March 2021                          Period end date** 

## **Charity name: Hearing Help UK** 

## **Charity registration number:  1163380** 

## **Objectives and Activities** 


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SORP reference<br>Summary of the purposes Para 1.17 The object is to relieve hearing<br>of the charity as set out  impaired people resident<br>in its governing  anywhere in the UK by the<br>document provision of practical help,<br>support, advice, and information.<br>To recruit, train and support<br>suitable volunteers to undertake<br>appropriate work programmes.<br>Summary of the main  Para 1.17 and  We provide the hard of hearing<br>1.19<br>activities in relation to  service for the whole of<br>those purposes for the  Derbyshire on behalf of Derbyshire<br>public benefit, in  County Council and the Derbyshire<br>particular, the activities,  Clinical Commissioning Group. We<br>projects or services  assess hearing impaired people for<br>identified in the  a range of ancillary hearing<br>accounts. equipment. i.e. Personal listeners,<br>TV listeners and door bells etc.<br>which are then provided free of<br>charge.  This is done by means of<br>public outreach events,<br>presentations, awareness training<br>to individuals and commercial<br>enterprises.  We also provide<br>monthly social events and peer<br>support groups to combat<br>isolation.<br>Statement confirming  Para 1.18 Our trustees are aware of the<br>whether the trustees  guidance issued by the Charity<br>have had regard to the  Commission on public benefit.<br>guidance issued by the<br>Charity Commission on<br>public benefit<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

SORP reference 

**n/a** Para 1.38 Policy on grant making 




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n/a<br>Para 1.38<br>Policy on social<br>investment including<br>program related<br>investment<br>We have 33 wonderful volunteers<br>Para 1.38 who regularly contribute<br>Contribution made by  approximately 1500 hours<br>volunteers annually to our organisation.<br>n/a<br>Other<br>**----- End of picture text -----**<br>


## **Achievements and Performance** 


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SORP reference<br>This current year despite the<br>Lockdown and restrictions due to<br>Covid-19 we have continued our<br>Summary of the main  operation including our<br>Para 1.20<br>achievements of the  commitment to provide the Hard<br>charity, identifying the  of Hearing Contract for<br>difference the charity’s  Derbyshire.  We have actively<br>work has made to the  increased our marketing<br>circumstances of its  strategies so that our services will<br>beneficiaries and any  be more recognised.  This includes<br>wider benefits to society  new<br>as a whole. Social media exposure which<br>enables to us to reach out to a<br>wider age group of people, their<br>families, and friends.<br>Our social media followers to date<br>are women 64%, men 36%, 35% of<br>these are aged between 25 – 54<br>years old and 29% are 59 years old<br>and upwards.<br>This has led to increased numbers<br>of hearing impaired people<br>receiving support and advice and<br>information. We have re-started<br>and increased our Social and Peer<br>Support Groups too.<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

Achievements against Para 1.41 objectives set 

**We have increased our Peer Support Groups by 100%, we are extremely pleased with this. Our social group participation is also increasing by approximately** 




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20% since the lockdown period.<br>n/a<br>Performance of<br>fundraising activities  Para 1.41<br>against objectives set<br>n/a<br>Investment performance  Para 1.41<br>against objectives<br>n/a<br>Other<br>**----- End of picture text -----**<br>




## **Financial Review** 


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Review of the charity’s  Para 1.21 Accounts attached. We will<br>financial position at the  continue to maintain acute<br>end of the period financial management.<br>Statement explaining the Para 1.22 The trustee’s policy is to maintain<br>policy for holding  adequate reserves to continue the<br>reserves stating why they Charities work for the following 12<br>are held months.<br>Amount of reserves held Para 1.22 £60K<br>Reasons for holding zero  Para 1.22 n/a<br>reserves<br>Details of fund materially Para 1.24 n/a<br>in deficit<br>Explanation of any  Para 1.23 none<br>uncertainties about the<br>charity continuing as a<br>going concern<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

The charity’s principal sources of funds Para 1.47 (including any fundraising) Investment policy and objectives including any Para 1.46 social investment policy adopted A description of the Para 1.46 principal risks facing the charity Other 



## **Structure, Governance and Management** 


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Description of charity’s<br>trusts:<br>Type of governing  Para 1.25 CIO<br>document<br>(trust deed, royal<br>charter)<br>How is the charity  Para 1.25 Constitution of a Charitable<br>constituted?  Incorporated Organisation with<br>(e.g unincorporated  Voting Members other than its<br>association, CIO) Charity Trustees<br>Trustee selection  Para 1.25 We refer to our CIO constitution.<br>methods including details The vacancies for trustees that<br>of any constitutional  arise may be filled by the decision<br>provisions e.g. election to of the members at our Annual<br>post or name of any  General Meeting.<br>person or body entitled<br>to appoint one or more<br>trustees<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 


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Policies and procedures<br>adopted for the induction Para 1.51<br>and training of trustees<br>The charity’s<br>organisational structure  Para 1.51<br>and any wider network<br>with which the charity<br>works<br>Relationship with any  Para 1.51<br>related parties<br>Other<br>**----- End of picture text -----**<br>


## **Reference and Administrative details** 


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Charity name Hearing Help UK CIO<br>Other name the charity<br>uses<br>Registered charity  1163380<br>number<br>**----- End of picture text -----**<br>





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Charity’s principal  156 Derby Road,<br>address Marehay,<br>Ripley.<br>Derbyshire<br>DE5 8HU<br>**----- End of picture text -----**<br>




## **Names of the charity trustees who manage the charity** 


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Name of person (or body)<br>Dates acted if not for<br>Trustee name Office (if any) entitled to appoint trustee<br>whole year<br>(if any)<br>1 Ruth Bannister Chair Person<br>2 Ruth Hudson Vice Chair Person<br>3 Beryl Murdy Secretary<br>4 Mick Wallis Treasurer<br>5 Nita West<br>Margaret<br>6<br>Copeland<br>7 Emily Longdon<br>8 Maureen Fox<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20<br>**----- End of picture text -----**<br>


Corporate trustees – names of the directors at the date the report was approved **Director name** 

Name of trustees holding title to property belonging to the charity 


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Trustee name Dates acted if not for whole<br>year<br>**----- End of picture text -----**<br>




## **Funds held as custodian trustees on behalf of others** 

Description of the assets n/a held in this capacity 

Name and objects of the n/a charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements n/a for safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

**Type of Name Address adviser** 

## **Name of chief executive or names of senior staff members (Optional information)** 

Mr John O’Brien Director of Services 

Mrs Caron Clare Service Manager 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

## **Other optional information** 



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees** 

**Signature(s)** R C Bannister **Full name(s)** Ruth Christine Bannister 

**Position (eg** Chair Person **Secretary, Chair, etc)** 

**Date** 26/01/2022 



## **UNAUDITED FINANCIAL STATEMENTS** 

**FOR THE YEAR ENDED 5 APRIL 2021** 

## **FOR** 

**HEARING HELP UK CIO** 

**Charity Number 1163380** 



## **HEARING HELP UK CIO** 

## **CONTENTS OF THE FINANCIAL STATEMENTS** 

**FOR THE YEAR ENDED 5 APRIL 2021** 

||Page|
|---|---|
|General Information|1|
|Accountants' Report|2|
|Client Approval Certificate|3|
|Profit and Loss Account|4|
|Balance Sheet|5|
|Notes to the Financial Statements|6|





## **HEARING HELP UK CIO** 

## **GENERAL INFORMATION** 

**FOR THE YEAR ENDED 5 APRIL 2021** 

PROPRIETOR: Hearing Help ADDRESS: The Hearing Centre 156 Derby Road Ripley Derbyshire DE5 8HU ACCOUNTANTS: Accounting Matters Ltd 17 Wellington Street Ripley Derbyshire DE5 3EH 

ACCOUNTANTS: 

Page 1 



## **UNAUDITED FINANCIAL STATEMENTS** 

## **FOR THE YEAR ENDED 5 APRIL 2021** 

## **ACCOUNTANTS' REPORT TO** 

## **HEARING HELP UK CIO** 

In accordance with our terms of engagement we have prepared for your approval the financial statements of Hearing Help UK CIO for the year ended 5 April 2021. 

Our work has been undertaken solely to prepare for your approval the financial statements of Hearing Help UK CIO. 

To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than you for our work or for this report. 

You have approved the financial statements for the year ended 5 April 2021 and have acknowledged your responsibility for them, for the appropriateness of the financial reporting framework adopted and for providing all information and explanations necessary for their compilation. 

We have not verified the accuracy or completeness of the accounting records or information and explanations you have given us and we do not, therefore, express any opinion on the financial statements. 

Accounting Matters Ltd 17 Wellington Street Ripley Derbyshire DE5 3EH 

September 2021 

Page 2 



## **UNAUDITED FINANCIAL STATEMENTS** 

## **FOR THE YEAR ENDED 5 APRIL 2021** 

## **HEARING HELP UK CIO** 

## **CLIENT APPROVAL CERTIFICATE** 

In accordance with the terms of engagement of Accounting Matters Ltd, I approve the financial statements for the year ended 5 April 2021 which comprise the Profit and Loss Account, the Balance Sheet and the related notes. I acknowledge my responsibilty for the financial statements, including the appropriateness of the accounting basis as set out in note 1, and for providing Accounting Matters with all information and explanations necessary for the compiliation. 

Hearing Help 

September 2021 

Page 3 



## **HEARING HELP UK CIO** 

## **PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 5 APRIL 2021** 

|**Income**<br>Other<br>Grant<br>Memberships<br>**Expenditure**<br>Rent and rates<br>Insurance<br>Light and heat<br>Wages<br>Telephone<br>General equipment<br>Travel and subsistence<br>Training<br>Repairs and renewals<br>Administration costs<br>Other<br>Depreciation<br>**NET PROFIT/LOSS**|**2021**<br>**2021**<br>**2020**<br>**2020**<br>**£**<br>**£**<br>**£**<br>**£**<br>0<br>1,217<br>104,813<br>52,840<br>0<br>9,670<br>104,813<br>63,727<br>0<br>0<br>1,041<br>1,041<br>1,797<br>2,052<br>67,815<br>39,656<br>2,229<br>1,650<br>957<br>2,273<br>315<br>2,182<br>0<br>0<br>2,126<br>963<br>5,002<br>3,141<br>4,080<br>1,547<br>1,542<br>286<br>86,903<br>54,791<br>17,910<br>8,936|
|---|---|
|||



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## **HEARING HELP UK CIO** 

## **BALANCE SHEET FOR THE YEAR ENDED 5 APRIL 2021** 

|Notes<br>**FIXED ASSETS**<br>Tangible Assets<br>2<br>**CURRENT ASSETS**<br>Bank account<br>Cash in hand<br>**CURRENT LIABILITIES**<br>Trade creditors<br>**NET ASSETS**<br>**FINANCED BY**<br>**CAPITAL ACCOUNT**<br>3|**2021**<br>**2021**<br>**2020**<br>**2020**<br>**£**<br>**£**<br>**£**<br>**£**<br>8,740<br>6,076<br>85,588<br>51,999<br>157<br>494<br>85,745<br>52,493<br>18,186<br>180<br>67,559<br>52,313<br>76,299<br>58,389<br>76,299<br>58,389|**2021**<br>**2021**<br>**2020**<br>**2020**<br>**£**<br>**£**<br>**£**<br>**£**<br>8,740<br>6,076<br>85,588<br>51,999<br>157<br>494<br>85,745<br>52,493<br>18,186<br>180<br>67,559<br>52,313<br>76,299<br>58,389<br>76,299<br>58,389|
|---|---|---|
||85,745<br>18,186||
||||
||||
|||58,389|
|||58,389|



Page 5 



## **HEARING HELP UK CIO** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 5 APRIL 2021** 

## 1 **ACCOUNTING POLICIES** 

Basis of preparing the financial statements: The financial statements have been compiled on a basis which enables to be calculated in accordance with generally accepted accounting practice and which provides sufficient and relevant information to enable the completion of any necessary tax return. 

## 2 **TANGIBLE FIXED ASSETS** 

|**COST**<br>At 6 April 2020<br>Additions<br>At 5 April 2021<br>**DEPRECIATION**<br>At 6 April 2020<br>Charge for year<br>At 5 April 2021<br>**NET BOOK VALUE**<br>At 5 April 2021<br>At 6 April 2020<br>3<br>**CAPITAL ACCOUNT**<br>Brought forward<br>Add<br>Net Profit/Loss<br>Capital introduced|**2021**<br>**2021**<br>**£**<br>**£**<br>58,389<br>0<br>17,910<br>76,299<br>76,299|Office<br>equipment<br>£<br>26,319<br>4,206<br>30,526<br>20,243<br>1,542<br>21,785<br>8,740<br>6,076<br>**2020**<br>**2020**<br>**£**<br>**£**<br>50,361<br>0<br>8,208<br>58,389<br>58,389|
|---|---|---|
||||



Page 6 



UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 5 APRIL 2021
ACCOUNTANTS, REPORT TO
HEARING HELP UK CIO
In accDrd3nce with our terms ot engagement we have prepared for your approval
the financial statement5 of Hearing Help UK CIO for the year ended 5 April 202 1.
Our work has been undertaken solely to prepare for your approval the financial
statements of Hearing Help UK CIO.
To the fullest extènt permitted by law, we do not accept or assume responsibility
to anyone other than you for our work or for this report.
You have approved the financial statements for the year ended 5 April 2021 and have
acknowledged your responsibility for them, for the appropriateness of the
financial reporting framework adopted and for providing all information and
expSanation5 necessary fDr their compilation.
We have not verified thè accuracy or completeness of the accounting records or
information and explénation5 you have given us and we do not, therefore. express
any opinitsn on the financial statements.
Accounting Matters Ltd
17 WellinEton Street
Ripley
Derbyshire
DE5 3EH
September 2021
Page 2