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2024-12-31-accounts

Trustees’ report and accounts

12 months to 31 December 2024

CONTENTS

1. Mission and Aims 03
2. Activities, Achievements and Performance 06
3. Structure 10
4. Governance and Management 11
5. Financial Review, Risk Management and Reserves Policy 11
6. Funding and Support 12
7. Independent Examiner’s report to the trustees 13
8. Annual Accounts
a. Statement of Financial Activity 14
b. Balance Sheet 15
c. Notes to the Accounts 16

CHARITY INFORMATION

Charity number 1163306 FCA registration number 715066

Registered office and principal address HTB Brompton Road, London, SW7 1JA

Trustees Francis Ellison (Chair) Mark Farrar (Treasurer) Nick Lines Paul Crouch Seonaid Mackenzie Jean Moorhouse Suzanne Day

Bankers

Cooperative Bank plc, PO Box 101, Balloon Street, Manchester, M60 4EP

Independent examiner Colin Webster, ACA

2

Welcome to our 2024 Report and Accounts.

MISSION & AIMS

Crosslight’s central mission is to tackle endemic poverty within our local communities and so increase community wellbeing and the life chances of individuals and families. Operating from over 30 locations, our community-based programmes:

Our approach is deeply personal, taking individual needs and capabilities into account, to meet each person at their point of need. Our service model enables us to walk alongside our clients for as long as necessary to achieve lasting change.

Through our dedicated staff and volunteers, we have helped thousands of people in hardship since we were founded in 2009. Our holistic, person-centred approach supports the most vulnerable. Most of our clients are facing long-term physical or mental health problems, or complex social and family issues.

Crosslight’s purposes as set out in the objects of its constitution are:

“The prevention or relief of poverty for the public benefit, in particular but not exclusively by providing money management and debt counselling advice to those in financial hardship.”

We refer to the Charity Commission’s general guidance on public benefit when reviewing the objectives and aims of Crosslight and in planning future activities.

3

Advise

Equip

Encourage

We provide comprehensive debt and benefit advice, focusing on the unique circumstances of each individual. The end-to-end support we provide includes in-depth casework for the most vulnerable. We act as advocates for our clients, working at their pace and adapting to their individual needs and abilities.

A key part of our mission is to create lasting change so that our clients can face the future with more confidence. We do this through one-to-one budget coaching and our money skills workshops – both face-to-face and online. Our aim is to help clients understand their own finances and teach them simple financial skills, thereby building resilience over the long-term.

Our aim is to go beyond crisis advice and support clients throughout their journey. We achieve this by taking a genuinely holistic approach which includes mentoring, befriending, social engagement and encouragement - empowering them to turn their lives around.

Resourcin Others g

As well as providing services directly to clients, we also build community, and support those in need beyond our catchment areas. We do this by offering our Money Course and money education programmes to other organisations and community groups to use for their own service users. Our Money Course leaders’ hub gives online training and support, as well as full access to all our resources and videos, so our workshops can be run wherever there is a need. Our free online Budget Builder complements the Money Course and enables anyone to build their own household budget and use it to manage their money more effectively day-to-day.

Our Unique Approach

Personal not prescriptive – much advice is generic, focusing on information rather than individual advice. In contrast, our service is tailored to the individual, meeting them at their point of need and working at their pace. Our service is flexible and adapts to the needs of each individual.

Outcomes not volumes – many agencies focus on meeting volume targets. We are different; although we seek to help as many as possible, we are not driven by numbers. We want all our clients get the support they need so they can move beyond the current crisis. We are more interested in the progress of each individual, rather than showing off our client volumes.

Time to give not timed-out – many advice providers are time-limited in the support they give. We support some of the most vulnerable in our communities, many of whom struggle with complex circumstances. We stay with our clients for as long as they need.

Big picture not just the big problem – most clients come to us at a point of crisis, with numerous issues where they need support. Our first task is to help them with the urgent problems. But where we can, we go further, looking at the big picture beyond the immediate crisis. We support our clients as they deal with the underlying causes of their difficulties.

4

Client Story

D was furloughed during the pandemic and on returning to work was told she had a tumour. Her health issues led to spiralling debt and her doctor urged her to speak to Crosslight. Here, she shares her story...

Things started to spiral after I got furloughed from work during lockdown. Bills started to mount up, but I thought as soon as I get back to work, I’ll get back on top of everything. However, when I returned to work, I became ill and was told that I had a tumour which was making it difficult for me to breathe. But I thought, ‘No! I’m going to continue to work and get back on top of things.’ This took a toll, and my health started to decline to where I needed more time off work so ended up being off more than I was working. I reduced my hours but obviously this resulted in the debt mounting up.

I spoke to my doctor as I was in a bit of a state, and they referred me to Crosslight Advice. I was in such a spiral; I didn’t know how I was going to get out of it. I felt so trapped and couldn’t see a way out.

I do feel sorry for my adviser as I was a little hard on her at the beginning as I’m an impatient person, but my adviser is a diamond. No one else has changed my life as much as my adviser has.

My adviser explained the debt advice process and was able to straightaway stop everyone from harassing me. Her doing this helped as being hounded had been affecting my mental health, which was impacting my physical health because I was already unwell. She also opened doors for me that I didn’t even know were there and support started to come in and the pressure started to ease – I was even able to pay off some of the debt myself because of this.

I was awarded increased benefits which enabled me to get a payment plan with the council that I was able to pay. The increase in energy prices had also hit me hard as the council had left a hole in the ceiling of my property so my energy prices really were going through the roof! My adviser helped with this and was able to get a grant towards my energy arrears.

Before, everything was just too much but things are so much better now. I am so lucky to have met my adviser. I felt hopeless before. My physical and mental health was bad, I didn’t know how sick I was or if anything was ever going to get better and I was just spiralling.

I’m feeling very hopeful now. My mental health is so much better which is allowing me to focus on my physical health more. I don’t know what I would have done without my adviser, I’m so thankful.

5

ACTIVITIES, ACHIEVEMENTS & PERFORMANCE IN 2024

Debt Advice

2640 1295 5888 13% Individuals who New cases seeking Appointments held More enquiries from used our service help for the first time across our network those in need compared to 2023

Highlights of the year included:

Financial Capability

590 48 6500 196 Money skills Workshops run (up Users of our Budget One-to-one budget workshop attendees 16% on 2023) Builder tool coaching (up 18% on 2023) appointments held

Highlights included:

6

2024 in numbers

Over 2,600 clients supported (over 4,450 family members)

Over 5,800 appointments

Over £1.8m of annualised income gains for clients, including grants and benefit claims

Wellbeing

Over £1.8m of unpayable debt write-offs secured

In the months leading up to their first appointment…

590 money skills workshop attendees - online, face-to-face, and self-led

6,500 people used our online Budget Builder tool to help them better manage their money

Our work was supported by 160 dedicated volunteers who worked alongside our staff as advisers, case managers, coaches, and course facilitators

Two in five (43%) of our clients had to cut down or go without food

One third (36%) of our debt clients were struggling to pay their rent and were facing possible eviction

One third (30%) of our advice clients in 2024 had fallen into fuel arrears and had to go without heating for periods

A quarter (27%) of clients found their debt situation so bad they sought help from their doctor

Learning & Development

We invested significantly in our staff and volunteers this year, which will in turn benefit our service delivery:

7

Our clients

Two thirds (63%) of our debt clients have long-term physical or mental health problems

Three quarters (76%) say their situation is adversely affecting their mental health

A third (36%) say their relationships with close family are in jeopardy due to debt

Our Impact

----- Start of picture text -----
86% of clients
said their main
debt issue had
been resolved
----- End of picture text -----

4.6/5

Rating by clients of the support they’ve received

----- Start of picture text -----
93% of clients felt
their financial
outlook had
improved
----- End of picture text -----

8

Client Story

M first spoke with Crosslight at a foodbank drop-in session. He had lost his job, and suffering with his mental health, M was struggling financially and was living in a hostel. He’d also had his mobile phone stolen which was causing him real difficulties. In his own words, M shares his story...

I came across Crosslight when I went to the foodbank and was able to speak to a debt adviser at the drop in. Straightaway she gave me an appointment to come back and talk to her in more detail.

My debt adviser filled out all the [benefit] applications for me; she’s done a lot for me. I couldn’t believe it. I got an extra £248 a month, which was amazing. She was also able to get me a [mobile phone] sim card that gave me free use for 6 months which has helped me a lot.

She then helped me with PIP [disability benefit application], which was such a big deal for me because I couldn’t fill it out myself as I suffer with my mental health.

At one point during my journey with Crosslight, I disappeared for 2 months because I had too much pressure and was struggling with my mental health. During this time, I got a message from her every 7-10 days checking in on me. She continued to offer me help, including food vouchers, so I was always supported.

At this time my benefit application was rejected, so I went back to my adviser, and she helped me to submit an appeal. She helped me fill out the huge form and will support me throughout all of it.

I was under so much pressure before working with my adviser. I was so stressed, I was shutting down. But when I started working with her and solving things, things got better. I was attending appointments every week for three and a half months. I was never told ‘no’ by her, which really helped as I was really struggling in the beginning.

Everything changed for me when I met [Crosslight]. My debt adviser is just wonderful, what she has done for me I can never repay her.

9

STRUCTURE

Our model is based on collaboration and partnership. We can only achieve lasting change with the support and participation of the communities we serve. The success of this approach is evident in the partnerships that support our branches. Each branch operates with the support of a local partner so we can reflect and respond to the needs of the local community. Our partners - churches or special-purpose charities with their own trustees - raise funds and employ some of our branch staff. They provide local representation and accountability so that our branches are rooted in the communities they serve.

Our current branch partners are:

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GOVERNANCE & MANAGEMENT

Crosslight is a registered Charitable Incorporated Organisation governed by a constitution dated 17 July 2015.

Crosslight is governed by a Board of Trustees. All new trustees receive an induction to their role and the work of Crosslight. All trustees give their time voluntarily and receive no financial or other benefits from the charity.

The trustees operate two committees to coordinate and oversee specific aspects of our activities: People, and Risk & Compliance. A trustee sits on each committee alongside outside members with particular knowledge and experience in these fields.

The day-to-day management of Crosslight is delegated to the Chief Executive, supported by a team of staff and volunteers.

Pay & Remuneration

Pay and remuneration for all employees is determined by the People Committee based on individual performance and appropriate benchmarking. The committee has an independent chair and includes a mix of trustees and outside members with relevant experience.

FINANCIAL REVIEW, RISK MANAGEMENT & RESERVES POLICY

Total incoming resources for the period amounted to £829,055 (2023: £682,886). Resources expended were £776,817 (2023: £655,217). These figures include income received by Crosslight, and expenditure (by way of re-grants to our partners) that was ring-fenced to support local branches (see note 7 to the Accounts below).

The Trustees review and assess the key operational, governance, compliance and financial risks faced by Crosslight. Risks to the charity are monitored by a Risk and Compliance Committee.

The principal financial risk is a cash flow deficit, should insufficient funds be raised. For this reason, the Trustees consider that free reserves should be a minimum of six months of current expenditure. In making this determination, the trustees are mindful of spending commitments over the six months ahead.

The trustees consider that this provides sufficient flexibility to cover temporary shortfalls in resources and will allow the charity to continue its work and respond to unforeseen events whilst remedial plans are implemented. Financial reserves are monitored monthly.

At December 2024, expenditure was averaging £57,000 a month and our reserves target was £342,000. The actual net unrestricted reserves at year end were £352,748.

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FUNDING & SUPPORT

During 2024 we were delighted to receive support from several new funders including Julia Rausing Foundation, Future Foundation, and Grace Trust. We were also grateful for renewed support from organisations such as SHCJ, Souter, Drapers, Betterway Foundation, and the National Lottery Community Organisations Cost of Living Fund.

We extend our thanks to the many individuals, companies, partners, churches, and trusts that have given so generously in support of Crosslight and our partners. It is only through the kindness of our supporters that our work can continue.

Provision of support

The trustees also sincerely thank the churches in which many Crosslight branches are based, a number of whom also support us financially:

St Paul Hammersmith Holy Trinity Brompton United Emmanuel
Tunbridge Wells
Greenford Baptist Church St John West Ealing St Stephen
Shepherd’s Bush
St Nicholas Chiswick Vine Evangelical Church
Sevenoaks		 All Saints Hampton Wick
St Mellitus Hanwell St Dionis Fulham HTB St Francis
Dalgarno Way
St Stephen Twickenham St Paul Hounslow West Tonbridge Baptist Church
Pattern Church
Swindon		 Ascension Balham Good Shepherd
Hounslow
New Park Road Baptist
Clapham Park		 Oak Tree Anglican
Fellowship Acton		 St Barnabas Northolt
St Nicholas Perivale St Anselm Southall St Richard Ham
Christ Church Snodland St Stephen Tonbridge River Church Ipswich

12

INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES FOR THE PERIOD ENDED 31 DECEMBER 2024

I report to the trustees on the accounts for the period ended 31.12.24 which are set out in the following pages.

Responsibilities and basis of report

As the charity's trustees, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”).

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent examiner’s statement

The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of the ICAEW.

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Colin Webster, ACA Date 1[st] May 2025

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ANNUAL ACCOUNTS

The notes on the following pages form part of these financial statements.

Statement of Financial Activities for the12 months ended 31 December 2024

Note
Income from
Grants, donations, and gifts
3
Advice delivery agreements
3
Other, including paid-for services
3
Total income
Expenditure on
Charitable activities
4
Fund-raising
5
Total expenditure
Net income / (expenditure)
Total funds at 1stJanuary
8
Total funds at 31st December
8		 2024
Unrestricted
£
£472,991
-
£2,482
£475,473
£378,643
£72,480
£451,123		 2024
Restricted
£
£213,002
£140,580
-		 2024
Total
£
£685,993
£140,580
£2,482		 2023
Total
£
£569,007
£106,807
£7,072
£353,582 £829,055 £682,886
£325,694
-		 £704,337
£72,480		 £585,055
£70,162
£325,694 £776,817 £655,217
£24,350
£328,398
£352,748		 £27,888
£102,519		 £52,238
£430,917		 £27,669
£403,248
£130,407 £483,155 £430,917

14

Balance Sheet as at 31 December 2024

2023 2022
Note Unrestricted Restricted Total Total
Fixed Assets £ £ £ £
Tangible assets - - - -
Current Assets
Debtors 9 £3,587 - £3,587 £12,577
Cash at bank and in hand £386,153 £130,407 £516,560 £483,993
Total current assets £389,739 £130,407 £520,146 £496,570
Less:liabilities due within 1 year 10 £36,991 - £36,991 £65,653
Net current assets £483,155 £430,917
Total net assets £483,155 £430,917
Funds
Unrestricted funds £352,748 £328,398
Restricted funds 11 £130,407 £102,519
Total funds £483,155 £430,917

The financial statements were approved by the Board of Trustees on date 9[th] May 2025 and signed on their behalf by:

Francis Ellison Trustee (Chair)

Mark Farrar Trustee (Treasurer)

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Notes to the Accounts

1. Accounting policies

A summary of principal accounting policies, all of which have been applied consistently throughout the year and the preceding year, is set out below:

a. Basis of preparing the financial statements

The financial statements of the charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) ‘Accounting and Reporting by Charities: Statement of Recommended Practice’ and the Charities Act 2011. The financial statements have been prepared under the historical cost convention.

b. Critical accounting estimates and judgements

It is necessary to make certain judgements, estimates and assumptions that affect the amounts recognised in the financial statements. The following judgements and estimates are considered by the trustees to have the most significant effect on amounts recognised in the financial statements: (i) the carrying amounts of assets and liabilities, which are based on the best and most reliable evidence available at the time the decisions are made and are based on historical experience and other factors that are considered to be applicable. Due to the inherent subjectivity involved in making such judgements, the actual results and outcomes may differ. These estimates are reassessed annually and amended where necessary to reflect current circumstances. (ii) the allocation of costs between activities, which is based on estimates of the resources used by each activity.

c. Funds

Unrestricted funds represent the funds of the charity that are not subject to any restrictions regarding their use and are available for general charitable activities at the discretion of the trustees.

Restricted funds represent those received for specific purposes as specified by the donors.

d. Income recognition

Charitable income is recognised on a cash received basis other than where an accruals basis provides a more accurate basis or will give a fairer representation of the underlying nature of the transaction. Income is recognised so far as there is entitlement to the income, there is certainty of its receipt, and the amount is quantifiable.

e. Expenditure Recognition

Resources expended are included in the Statement of Financial Activities on an accruals basis, inclusive of VAT which cannot be recovered.

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably.

Expenditure under £50 is accounted for on a cash paid basis. All other expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category.

16

Expenditure on charitable activities includes all costs incurred by the charity in undertaking activities that further its charitable aims for the benefit of its beneficiaries, including those support costs and costs relating to the governance of the charity apportioned to charitable activities.

f. Provisions

Provisions are recognised when there is a present obligation (legal or constructive) as a result of a past event, it is probable that the obligation will be required to be settled, and a reliable estimate can be made of the amount of the obligation. The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting taking into account the risks and uncertainties surrounding the obligation. Provisions are discounted when the time value of money is material.

g. Financial instruments

Financial assets and liabilities are recognised when the charity becomes party to the contractual provisions of the financial instrument. The charity holds basic financial instruments which may comprise cash at bank, trade and other receivables and trade and other payables.

h. Financial assets and liabilities – classified as basic financial instruments

(i) Cash at bank and in hand

Cash at bank and in hand includes cash in hand, deposits held with banks, and other short-term highly liquid investments with original maturities of three months or less.

(ii) Other receivables

Other receivables are initially recognised at the transaction price, including any transaction costs. Amounts that are receivable within one year are measured at the undiscounted amount of the cash expected to be received.

(iii) Other payables

Other payables are initially measured at the transaction price, including any transaction costs, and subsequently measured at amortised cost using the effective interest method. Amounts that are payable within one year are measured at the undiscounted amount of the cash expected to be paid.

i. Going concern

After making enquiries, the trustees believe that Crosslight has adequate resources to continue in operational existence for the foreseeable future. For this reason, the trustees have continued to adopt the going concern basis in preparing the financial statements.

j. Cashflow statement

The charity has taken advantage of the exemption under FRS 102 from producing a cash flow statement on the grounds that it is a small entity.

k. Depreciation

Fixed assets are stated at cost less accumulated depreciation. Depreciation is provided at 33% per annum to write off the cost, less estimated residual value, of each asset over its expected useful life. Only assets costing more than £1,000 are capitalised.

17

2. Comparative Statement of Financial Activities for 2023

The following table analyses 2023’s income and expenditure between unrestricted and restricted funds.

Income from
Grants, Donations, and gifts
Advice delivery agreements
Other, including paid-for services
Total income
Expenditure on
Charitable activities
Fund-raising
Total expenditure
Net income / (expenditure)
Total funds at 1stJanuary
Total funds at 31st December		 2023
Unrestricted
£
£423,348
-
£7,072		 2023
Restricted
£
£145,659
£106,807
-		 2023
Total
£
£569,007
£106,807
£7,072
£430,420 £252,466 £682,886
£327,951
£70,162		 £257,104
-		 £585,055
£70,162
£398,112 £257,104 £655,217
£32,308
£296,090		 (£4,639)
£107,158		 £27,669
£403,248
£328,398 £102,519 £430,917

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3. Grants and donations
Grants, donations and gifts breakdown
Trusts and foundations
Henry Smith Charity
Society of the Holy Child Jesus
The Betterway Foundation
Walcot Foundation
Garfield Weston
Benefact Trust
National Lottery Community Fund
National Lottery - Community
Organisations Cost of Living Fund
The Maurice & Hilda Laing Trust
Souter Charitable Trust
Ealing Foodbank
Swire Charitable Trust
Charles Hayward Charitable Trust
Drapers Charitable Fund
Inner London Magistrates Charity
Grace Trust
M&G Community Fund
Julia Rausing Trust
Other
Corporate (philanthropic)
Partner charities’ contribution
Individuals (incl. Gift Aid)
Other
Advice delivery agreements
Local Authority
Other
Other
Paid-for services		 Unrestricted
Restricted
2024
£
£
£
-
£40,000
£40,000
£10,000
-
£10,000
£31,127
-
£31,127
-
£24,365
£24,365
£25,000
£25,000
-
-
-
£20,000
£20,000
£50,746
£23,109
£73,855
-
-
-
£8,000
-
£8,000
-
-
-
£10,000
£10,000

-
-
-
£20,000
-
£20,000
£5,000
-
£5,000
£3,000
-
£3,000
£3,000
-
£3,000
-
£75,000
£75,000
£8,120
-
£8,120		 2023
£
£39,000
£10,000
£40,417
£24,365
£4,167
£17,000
-
-
£18,935
£10,000
£60,000
-
£10,000
-
-
-
-
-
£1,000
£173,993
£182,474
£356,467
£10,616
-
£10,616
£252,745
-
£252,745
£23,430
£26,778
£50,208
£12,207
£3,750
£15,956		 £234,883
£2,550
£238,663
£77,764
£15,146
£472,991
£213,002
£685,993		 £569,007
-
£126,850
£126,850
-
£13,730
£13,730		 £93,077
£13,730
-
£140,580
£140,580		 £106,807
£2,482
-
£2,482		 £7,072

During 2024, Crosslight was awarded several multi-year grants and received funding from other multi-year grants awarded in previous years. These were:

Funder Total award Period First year £ in 2024
Henry Smith Charity £106,607 3 years 2022 £40,000
Walcot Foundation £73,095 3 years 2022 £24,365
Julia Rausing Trust £225,000 3 years 2024 £75,000
Edenbridge Foodbank £41,190 3 years 2022 £13,730

The totals in this note 3 exclude income received directly by our branch partners for their own costs in support of the work of Crosslight (see note 7).

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4. Expenditure on charitable activities
Staff costs_(see note 6)
Regulatory, insurance & professional
Infrastructure, IT, and operational support costs
Training and recruitment
Financial Capability programme costs
Grants to support local branches(see note 7)_
Grants to service users
Other		 2024
2023
£
£
£501,054
£434,004
£4,304
£4,276
£39,971
£33,732
£9,800
£12,140
£6,201
£10,369
£139,251
£83,333
£491
£6,467
£3,265
£735
£704,337
£585,055
5. Fund-raising expenditure
Staff costs (see note 6)
Other costs		 2024
2023
£
£
£48,641
£60,474
£23,838
£9,687
£72,480
£70,162
6. Staff Costs Breakdown
Wages and salaries
National insurance
Employer Pension
Other staff costs		 2024
2023
£
£
£483,262
£438,687
£39,551
£32,148
£22,880
£20,139
£4,002
£3,504
£549,696
£494,478

The average number of Crosslight employees on an FTE basis during the year was as follows:

2024 2023
Full time staff 8 7
Part time staff 7 7

The number of Crosslight-employed staff at year end was 19 (14.8 FTE).

These figures do not include Crosslight staff employed by our partners (see note 7) .

No employee earned more than £60,000 during the year.

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7. Local Branch Partners

Crosslight works in collaboration with a number of close Branch Partners - independent charities or churches - who directly support the work of our local branches. Several of these Branch Partners directly employ some of the advisers who work in our local branches, who are then line managed by Crosslight as Agents. This collaborative approach ensures that each of our branches is rooted in the communities they serve. Consequently, some grants and donations made to Crosslight which are restricted to support a particular branch or location, are utilised by our Branch Partners to meet the costs of the locally employed staff working for Crosslight as Agents.

2024 2023
Income received by Crosslight during the year for local
services which was allocated to a partner charity		 £128,292 £95,489
Grants and donations made to Partner Charities during the
year to support local Crosslight branches		 £139,251 £83,333

In addition, our Branch Partners raise funds directly themselves to meet the costs they incur in support of this partnership work.

2024 2023 Total expenditure by Branch Partners on the activities of £373,469 £337,268 Crosslight (including locally employed advice staff)

Branch Partners who directly employed Crosslight staff in 2024

The average number of Crosslight staff employed by our
Branch Partners during the year was:
Full time staff
Part time staff		 The average number of Crosslight staff employed by our
Branch Partners during the year was:
Full time staff
Part time staff		 2024
2023
2
2
6
7
Outgoing
resources
On 31st
Dec 2024
£
£
£325,694
£130,407
£451,123
£352,748
8. Movement in funds
Restricted funds
Unrestricted funds
Total funds		 At 1st Jan
2024
Incoming
resources
£
£
£102,519
£353,582
£328,398
£475,473
£430,917
£829,055		 £776,817
£483,155
2024
2023
£
£
£1,412
£3,591
-
£8,750
£2,175
£236
£3,587
£12,577
9. Debtors
Prepayments
Other debtors
Gift Aid recoverable

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10. Liabilities due within one year
10. Liabilities due within one year
Unrestricted income received in advance
Society of the Holy Child Jesus
Betterway Foundation
Garfield Weston
Swire Charitable Trust
Other creditors and accruals		 2024
2023
£
£
£15,000
£10,000
-
£14,583
£20,833
£20,833
-
£10,000
£35,833
£55,417
£1,158
£10,236
£36,991
£65,653
11. Restricted funds analysis
Current Year 2024
Restricted projects (Advice Provision)
Work within specified areas
Hammersmith
Lambeth
Ipswich
Edenbridge
Hounslow
Specified Projects (IT and operations)
Specified Projects (Training)
Specified projects (vulnerable women)
Allocated to partners
Grants to service users		 Brought
forward
Income
Expenses
Carried
forward
£
£
£
£
£19,500
£138,109
£100,609
£57,000
£21,327
£46,000
£67,327
-
£12,940
£24,365
£25,763
£11,542
-
£20,000
-
£20,000
£3,432
£13,730
£17,162
-
-
£89,600
£49,409
£40,191
£13,019
-
£13,019
-
£13,323
-
£13,323
-
£10,000
-
£10,000
-
£8,724
£21,540
£28,590
£1,673
£253
£238
£491
-
£102,518
£353,582
£325,694
£130,406
Restricted funds analysis
Prior Year 2023
Restricted projects (Advice Provision)
Work within specified areas
Hammersmith
Lambeth
Edenbridge
Hounslow
Specified Projects (IT and operations)
Specified Projects (Training)
Specified projects (vulnerable women)
Donations allocated to partners
Grants to service users		 Brought
forward
Income
Expenses
Carried
forward
£
£
£
£
£28,577
£39,000
£48,077
£19,500
-
£63,077
£41,750
£21,327
£12,940
£24,365
£24,365
£12,940
-
£13,730
£10,298
£3,432
£19,922
£30,000
£49,922
-
£43,731
£17,000
£47,712
£13,019
£1,987
£18,935
£7,599
£13,323
-
£10,000
-
£10,000
-
£29,639
£20,915
£8,724
-
£6,720
£6,467
£253
£107,157
£252,466
£257,104
£102,518

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12. Related party transactions

The following trustees or key management personnel were connected to people or organisations that either received funds from or made donations to Crosslight.

Name and role Related position
Related party transaction
Jean Moorhouse
Trustee		 Trustee of TW Money Advice
Service (TWMAS)
See note 7
Francis Ellison
Trustee		 Trustee of St Paul’s Money
Advice Service (SPMAC)
See note 7
Nick Lines
Trustee		 Trustee of Chiswick Money
Advice Centre (CMAC)
See note 7
Trustee of St Nicholas church,
Chiswick
St Nicholas provided free premises
from which the charity operated
Paul Crouch
Trustee		 Trustee of West Kent Debt
Advice (WKDA)
See note 7
Suzanne Day
Trustee		 Member of staff at Holy Trinity
Brompton church (HTB)
See note 7

No trustees received any remuneration from the charity during the year.

During 2024, Crosslight received £2,040 in donations from Trustees, including donations that were restricted to our branches.

Crosslight Advice is a registered Charitable Incorporated Organisation (charity no. 1163306) and is authorised and regulated by the Financial Conduct Authority (registration no. 715066). Crosslight is part of the Community Money Advice network of debt advice agencies and is a member of AdviceUK. Crosslight holds the Advice Quality Standard.

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