&°:, Vl iJd I Outsdcafe a3 44 ANNUAL REPORT 2021122 ## **CONTENTS** |**CONTENTS**|| |---|---| |INTRODUCTION|4| |STRATEGIC HIGHLIGHTS|6| |OPERATIONAL HIGHLIGHTS|8| |SOUNDCAFE FOXES|10| |KEEPING EVERYONE SAFE – SAFEGUARDING & PASTORAL CARE|11| |LOOKING AHEAD|11| |FINANCIAL SUMMARY|12| |FINANCIAL STATEMENTS|14| |FINANCIAL STATEMENT SUPPORTING NOTES|17| |SCL GOVERNANCE FRAMEWORK|18| 2 | ANNUAL REPORT 3 | ANNUAL REPORT ## **INTRODUCTION** **In the introduction to the last annual report, I made reference to our charity “looking forward with hope; delivering services to smaller groups three days a week” and “running the Speaking of Homelessness project over the Summer.” I am pleased to report that all this has happened during a busy and successful year for SoundCafé (SCL). We have established our “home” at the beautiful church of St Mary de Castro (SMDC), which has all the facilities we need for two of our activities, and where we have been warmly welcomed.** The Speaking of Homelessness project, funded by Arts Council England, enabled our guests to share their experience of homelessness with the support of a professional dramatist. The film is a collection of stories that raise awareness of the challenges of being homeless or vulnerably housed and what it is to be on the edge of society and ignored. A very significant amount of work was done this year to produce a powerful short film which will be released after the year end. The Trustees would like to thank Rachel Griffiths for all the work she did as the main organiser of the film which was in addition to all her other work as the charity Director. The choir meets at SMDC on a Monday. We begin with refreshments and then rehearse the set music directed by Emma Trounson whose leadership of the choir is outstanding. We hold a creative workshop at SMDC on Wednesday which includes poetry, art, cake and other refreshments in an atmosphere of friendship and fun. We move forward confident in the knowledge that we have developed an operational model post lockdown which is both appropriate for and valued by our guests. All this has only been possible with the amazing support of our volunteers without whom SoundCafe would not be the charity that it is today. On Tuesday, we are at St Margaret’s Pastures where the Leicester City in the Community team lead our guests in football within the safe environment available. We are immensely grateful to Leicester City for all they have done for SoundCafé this year; and congratulate Maria O’Brien who has led this project with great skill and enthusiasm in addition to her other work for the charity The Trustees recognise the challenges ahead in particular in raising sufficient funding to cover core costs so that we can continue to deliver our services. “looking forward with hope; delivering services to smaller groups three days a week” **Alan Fletcher** Chair of Trustees **----- Start of picture text -----**
A great training session
5 | ANNUAL REPORT
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4 | ANNUAL REPORT ## **STRATEGIC HIGHLIGHTS** **In March 2021 like the rest of the country we were still very much in the grip of Covid-19. As in 2020 we continued to adapt and diversify and were delivering SoundCafe virtual workshops through the post and Football Health & Wellbeing sessions.** A key aspect of the strategic work undertaken was to review our model of delivery planning for a return of face-to-face services and looking at ways to fund our new service delivery model. The future accommodation needs of the service was key as the Grand Hall at St Martins House Conference Centre was no longer available to the Charity and new options had to be identified and piloted through the year. Maintaining a service to our guests and communicating with our volunteers and supporters was at the heart of our work. A summary of our journey throughout the pandemic is outlined below: The pandemic affected people in so many ways and as we relaunched services it was necessary to allow services to settle and accept that numbers would fluctuate significantly whilst both guests and volunteers gained their confidence in coming back into face-to-face settings. The new service model provided meaningful daytime activities and gave a true purpose and focus to guest’s week, but likewise a sense of hope for the future and what can be achieved when you work together. ## **JOURNEY THROUGHOUT THE PANDEMIC** **----- Start of picture text -----**
Pastoral
telephone
support
Apr 2020
Soundcafe to Football Health
Take-Away & Well-Being
Aug-Dec 2020 Sep 2020
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Virtual Creative
Workshops
Jan - May 2021
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Football Health Creative Speaking of
& Well-Being Workshops Homelessness
Workshops Project workshops
Apr. 2021 June 2021 July 2021
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6 | ANNUAL REPORT 7 | ANNUAL REPORT ## **OPERATIONAL HIGHLIGHTS** **As a consequence of the further national lockdown, SCL revised its service offering again to that of virtual creative workshops and football health & well-being sessions when outdoor sports were permitted.** SoundCafe choir returned to rehearsals in September 2021 when Covid restrictions permitted singing by community choirs. The choir led by Emma Trounson, enabled the guests to create wonderful musical pieces together and was a fantastic opportunity that re-reinforced guests to believe in themselves and ‘find their voice’. guests to believe in themselves; undertake new activities and skills development. Activities were based on guests’ suggestions and feedback as a consequence of the pilot workshops held the previous Summer. The new format of smaller groups meant that we could continue to ensure our guests were kept safe, for example, by continuing to maintain social distancing and wearing masks or visors. The overall guest attendances across our services for September – March 2022 (up to 9th March) **see figure 1.0** In December 2021 we held a celebration of Christmas but with the challenge of the Covid variant Omicron we made the event socially distanced and invitation only for guests, supporters and volunteers both past and present, as a celebration of both what Christmas and SoundCafe was all about. The virtual workshops implemented in January 2021 continued until the end of May and proved highly successful with our guests, in total for March - May we sent out 116 workshop parcels. The return of face-to-face sessions provided an amazing opportunity to bring the SoundCafe family ‘back together again’, reducing the levels of isolation experienced by so many throughout the pandemic. Adaptability and creativity are at the heart of SCL’s ethos. One of the key learning points throughout the pandemic is ‘never underestimate what can be achieved with a little innovation, creativity and commitment’ this has been key to our success and continuity of support to our guests throughout the pandemic. June 2020 saw the return of face to face socially distanced workshops alternating out of the Booth Hall at the David Wilson Foundation Centre, and St Mary de Castro Church. 16 guests attended the creative writing workshops and 14 the arts & crafts. We were also finally able to commence work on the long-awaited Speaking of Homelessness project, funded by the Arts Council. From January 2021 all services other than football health & well-being were transferred to St Mary de Castro Church, the new home for SoundCafe Leicester with all café and workshop sessions now held in this location. With St Mary de Castro now the ‘Home’ for SoundCafe all guests attending both choir and creative workshops have somewhere to identify with. Throughout September – December 2021, we held a series of weekly workshops in support of the Speaking of Homelessness project, ‘an innovative skills development project, empowering people who are or who have been homeless, to create and perform high quality drama, poetry and song’. The activity-based workshops were led by Dragon Breath Theatre Company focusing on supporting the guests telling their story **Rachel Griffiths** Director January 2021 saw the launch of our Creative Empowerment project sessions supported by a donation through Fine & Country Leicester. Our creative workshops on a Wednesday focused on delivering activities that empowered our The pilot workshops enabled SCL to explore delivery of smaller group sessions supporting both the creative arts and Speaking of Homelessness, an Arts Council funded project. ## ‘back together again’ Based on our pilot sessions, in September 2021, we implemented a new model of service delivery across three days a week, focusing not only on activities but café sessions that enabled guests to spend time together, socialise and reduce isolation. **----- Start of picture text -----**
figure 1.0
'GUEST ATTENDANCE'
160
140
120
100
80
60
40
20
0
Sept Oct Nov Dec Jan Feb March
MONTH
GUEST ATTENDANCE
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**Monday 13.00 – 15.00 SCL Cafe followed by choir 2-3pm. Tuesday 11.00 – 13.00 Football Health & Well-Being at St Margaret’s Pastures Wednesday 13.00 – 15.00 SCL Creative Workshops and Cafe** 8 | ANNUAL REPORT 9 | ANNUAL REPORT ## **SOUNDCAFE FOXES** **With the further Covid-19 restrictions, Football Health & Well-being sessions were finally able to resume from the 13th April 2021.** Strict social distancing rules were adhered to, keeping everyone safe. Although challenging at times, these sessions proved a lifeline to our players many of whom had not had any social interaction with others during the period the sessions were not able to be delivered. They adapted very well and due to the venue erecting a gazebo they were still able to enjoy their lunch together and reduce their feelings of isolation and encouraging team bonding. In May 2021, SoundCafe Foxes Homeless Football team was launched at a Match Fit football tournament organised by Leicester City in the Community. It was the team’s first tournament and whilst they enjoyed the experience, they also learnt about playing in a team and being part of a football community. Given the nature of our players lives, different abilities, and characteristics a number of challenges had to be overcome through the year. Our thanks to the coaches at Leicester City in the Community who supported the guests and volunteers through this period. Our new SoundCafe Foxes Football Strip The past year has been rewarding, challenging and a learning curve for everyone involved. New players have joined, and some have moved on to other teams more suited to their needs. We look forward to seeing our players grow and develop as a team and hosting our first Football tournament in Summer 2022. Health & Well-Being Lunch ## **Maria O’Brien** Service Co-ordinator ## **KEEPING EVERYONE SAFE – SAFEGUARDING & PASTORAL CARE** At SoundCafe Leicester we are responsible for safeguarding our guests, volunteers and employees. We take this matter extremely seriously and ensure that everyone follows the guidelines at all times. Our policy is updated regularly so that everyone is aware of any changes. Issues that arise are reported to the director or the trustee responsible for safeguarding, records are kept and we liaise with the Diocese of Leicester where necessary. Finally, a report is made to the trustee board. This was particularly so during the Covid pandemic when our normal sessions were disrupted and changed so that we could still keep in contact with our guests. We also made sure that guests for whom we held a contact number received a regular call from a member of the pastoral team. We now hold sessions with different activities on three days of the week and we are fortunate that the Samaritans are able to attend on one of the days. We recognise that everyone has different levels of vulnerability and that each of us may be regarded as vulnerable at some point in our lives. Our working practices have been adapted to ensure that we offer the safe, welcoming creative space for which SoundCafe is known. ## **Sandie Sobieraj** Trustee ## **LOOKING AHEAD** SoundCafe has consistently adapted and changed throughout its 8 years to meet the needs of its guests. 2021/22 was no exception and the new model of delivery has been firmly embedded for the future. Our fundamental challenge is not where or how we might develop but how we will fund what we hope to deliver. As the financial climate continues to worsen with growing inflation putting increasing pressure on the finances of companies and individuals SoundCafé, like all charities, is facing an extremely challenging time in raising the funding we need so we can deliver our various services. With the help of our sponsors and supporters we hope to be able to work in partnership with our guests for many years to come to enable them to realise their true potential and raise awareness of the challenges of homelessness. What is important as we look ahead and reflect on where we have arrived, is to recognise the amazing talents within the guests of SCL and ensure that they continue to shape what we deliver and are at the centre of our work. The foundation work was undertaken in 2021/22 for our Speaking of Homelessness film which we are looking forward to launching and sharing across the broader community. The film is scheduled to be launched on the 24th June at the Community Hub, King Power Stadium and will then be available on our website to download. The project will also be available to schools from the Autumn of 2022. Importantly, this is the opportunity for our guests to share their own unique stories and experiences so we can all learn together. We hope to be able to continue to offer the welcome and hospitality that SoundCafe is known for and be there to support our guests as part of the SoundCafe family. 10 | ANNUAL REPORT 11 | ANNUAL REPORT ## **FINANCIAL SUMMARY** **In total, our income in the financial year to 9 March 2022 was £57,394. This was around 32% lower than the previous financial year but more than twice that of the financial year ending on 9 March 2020.** **We are tremendously grateful to: the Friends of SoundCafe Leicester; those who have donated through the Parish Giving Scheme; those organisations which have given us grants; and those organisations and individuals who have donated money.** **In the last financial year, we are particularly grateful to the following organisations:** - **The D’Oyly Carte Charitable Trust;** - **• Fine and Country Foundation; • Garfield Weston Foundation;** - **• Haramead Trust;** - **The Henry Smith Charity;** - **• The Kirby Laing Foundation; and • Leicester City Council Covid-safe Communities Fund.** Our expenditure for the year was **£57,051.** Part of the increase in expenditure was associated with the delivery of Speaking of Homelessness, funded by the Arts Council. This accounted for **£5,297** of the increase in expenditure. We also spent more money on Football **(£1,800)** and also Fundraising and Media **(£1,568)** . However, it should be noted that all the money spent on Football was money raised specifically for expenditure on Football (that is from restricted funds). raised to fund our overall presence. The remaining increases broadly relate to salaries. This reflects both an increase in pay and an increase in the number of hours worked; the latter was required because of the enhanced service model delivered in this financial year. Overall, the net result for the financial year is roughly in balance with a small excess of income over expenditure of **£343** . With the funds carried over from the previous year, the total assets carried forward on 10 March 2022 were **£92,021** . Of these funds, **£60,100** is classified as unrestricted and **£31,920** is classified as restricted. In the last financial year, we managed to maintain our total assets carried forward. But income was down; and expenditure was up. So, the environment is more difficult and becoming increasingly so. In the financial year 2020/21, we took advantage of the generous grant/ donation environment that accompanied the pandemic. But the current environment is much less generous in that regard. We are members of the Parish Giving Scheme, continue to bid for new monies and have employed an external Business Development Executive to run our local campaign in an attempt to raise annuity income from local businesses and benefactors. It has been another year of great change, but we remain extremely thankful to all those who have helped us to support many of the most vulnerable in our society. ## **Andrew Schofield** Treasurer Also, a significant percentage of the expenditure on Fundraising and Media was also specifically 12 | ANNUAL REPORT 13 | ANNUAL REPORT ## **FINANCIAL STATEMENTS** **----- Start of picture text -----**
Total Year
Receipts and Payment Unrestricted Funds Restricted Funds Designated Funds Endowment Funds rounded to nearest £
Donations from Individiuals and Companies 26,629 7,165 33,794
Parish Giving Scheme 503 - 503
Growth Fund and Leicester Diocese Board of Finance - - -
Friends of SoundCafe 1,701 - 1,701
Grants 7,500 13,038 20,538
HMRC Gift Aid 838 - 838
SoundCafe Events - - -
Donations of CDs and Anthologies - - -
Arts and Crafts - - -
Other 20 - 20
Total Income 37,191 20,203 57,394
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Payments
Room Hire and Refreshments 270 140 410
Manager Salary, NIC, Payroll 25,763 - 25,763
Co-ordinator Salary, NIC, Payroll 6,633 635 7,268
Parking 260 - 260
Refreshments at Sessions 899 7,053 7,952
Art and Crafts - - -
Choir - 894 894
Football - 2,365 2,365
ICT 423 711 1,134
Equipment - - -
Stationary, Postage, Printing - - -
Pastoral - - -
Volunteers - - -
Insurance 574 - 574
Fundraising, Media 3,202 1,792 4,994
Sundries - 44 44
Bank Charges 96 - 96
Arts Council Project - 5,297 5,297
Total Expenditure 38,120 18,931 57,051
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|Details|Amount|| |---|---|---| |Income, 2021 -2022|57,393.99|| |Less Expenditure, 2021 - 2022|57,051.40|| |Balance Outstanding, 9 March 2022|342.59|| |Add Cash Brought Forward at 10 March 2021|91,678.85|| |Total Cash to Carry Forward, 10 March 2022|92,021.44|| **----- Start of picture text -----**
Details Amount
CAF Bank Balance, 9 March 2022 89,479.90
Co-op Bank Ltd Balance, 9 March 2022 2,444.64
Petty Cash, Held by Trustee, 9 March 2022 38.07
Petty Cash, Held by Director, 9 March 2022 58.83
Total Funds Carried Forward, 10 March 2022 92,021.44
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|Details|Amount|| |---|---|---| |Restricted Funds Brought Forward, 10 March 2021|30,648.75|| |Restricted Funds Income, 2021 - 2022|20,203.00|| |Total Restricted Funds|50,851.75|| |Less Restricted Funds Expenditure, 2021 - 2022|18,931.30|| |Restricted Funds Carried Forward 10 March 2022|31,920.45|| |Details|Amount|| |---|---|---| |Unrestricted Funds Brought Forward, 10 March 2021|61,030.10|| |Unestricted Funds Income, 2021 - 2022|37,190.99|| |Total Unrestricted Funds|98,221.09|| |Less Unrestricted Funds Expenditure, 2021 - 2022|38,120..10|| |Unrestricted Funds Carried Forward 10 March 2022|60,100.99|| ## **All Restricted Funds are held at CAF Bank.** 14 | ANNUAL REPORT 15 | ANNUAL REPORT **----- Start of picture text -----**
Creative writing table
16 | ANNUAL REPORT
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## **FINANCIAL STATEMENT SUPPORTING NOTES** **Notes to accompany the Financial Report, 10 March 2021 to 9 March 2022** ## **Reserve Policy** The charity maintains a balance on unrestricted funds of four months’ operating costs. This was reviewed in 2019 and is £14,000. **Presented to the Trustees of SoundCafe Leicester on 27th September 2022.** ## **Investment Policy** A total of £57,394 was received in the 12 months from 10 March 2021 to 9 March 2022 and a total of £57,051 was paid out. All money is held in instant access accounts. ## **Trustee Remuneration and Related-Party Transactions** The net result was a small excess of receipts over payments of £345. With the funds carried over from the previous year, the total assets carried forward on 10 March 2022 were £92,021. No member of the Trustee Board received any remuneration or travel costs during the year. No trustee or any person related to them had any personal interest in any transaction entered into by the charity during the year. Of these funds, £60,101 is classified as unrestricted and £31,920 is classified as restricted. ## **Assets** SoundCafe Leicester owns no land, buildings, furniture, investments or trading stock. It owns a small amount of equipment necessary for the running of the charity but this has little financial value and is treated as expenditure in the year of purchase. The accounts have been prepared on a payments and receipts basis as required by the Charity Commission for a charity the size of SoundCafe Leicester. ## **Funding** SoundCafe Leicester received £503 from the Parish Giving Scheme. ## **Volunteers** At the moment, we do not repay the expenses of volunteers, helpers or Samaritans. 17 | ANNUAL REPORT ## **SCL GOVERNANCE FRAMEWORK** SCL is governed through a Trustee Board and underpinned by an Operations Group that addresses operational service delivery. The Trustee Board members and roles are outlined below: **----- Start of picture text -----**
Role Scope of
Lead the Trustee Board in ensuring the effective performance
of its’ governance, ensuring there is an effective relationship
between the Board and SCL staff, volunteers and
Chair stakeholders. Lead on the assessment of SCL’s corporate and
Alan Fletcher operational risks; and ensuring risk is appropriately assessed
and mitigated where appropriate.
Appointed as chair Chair Trustee meetings so that the Board functions
1st March 2021 effectively and carries out its duties; and the finances of SCL
are systematically accounted for, audited, independently
examined and publicly available.
Co-Chair
Deputising for the Chair at meetings and events and acting
Stephen Barney
as a representative of SCL on other bodies. Bring particular
key qualities to the Committee in respect of SCL and
Appointed representing the needs of the guests.
November 2021
Treasurer Overseeing SCL’s financial reporting; planning and
Andrew Schofield management; agreeing targets and evaluating performance
against them. Exercise financial controls in order to ensure
the financial stability of the Charity and to scrutinise and
Appointed challenge the trustees in planning, advising on financial
September 2020 matters, overseeing strategy on development matters.
Business Management
Pete Miller Providing a business perspective to the board, networking
with local businesses to encourage further support – both
financial and practical. Promoting SCL’s use of social media to
Appointed actively engage with its public and the business community.
March 2019
Lead on SCL’s guest pastoral support, specifically addressing:
• An awareness and appreciation of guests’ needs.
Pastoral • Supporting volunteers in their pastoral care of guests.
Sandie Sobieraj • Nurturing by empowering guests to seek assistance and
achieve their potential.
• Ensuring the Trustee Board is aware of the key issues and
Appointed how SCL can develop to address the needs of guests.
March 2015 • Liaise with SCL’s Director on all matters relating to
Safeguarding.
18 | ANNUAL REPORT
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Role Scope of
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|Role|Scope of| |---|---| |Operational Delivery/ Health & Well-Being
**Ruth Olugbenga**
Appointed
**September 2020**
**Funmi Adenle**
Appointed
**September 2020**|Ensuring SCL meets the health & well-being need of guests
and appropriately measures the outcome of its services and
projects. Ensuring feedback shapes future service delivery.
Advise on specifc operational issues and policies that may
affect SCL service delivery. Ensure the Trustee Board are
aware of any key risk issues and impact for SCL. Provide a
Trustee interface to the Operational Management Group.| Two part-time staff are employed: Director (0.6wte) and a Service Co-ordinator (0.3wte). ## Cup medals & trophy 19 | ANNUAL REPORT 11 THANK YOU