REGISTERED COMPANY NUMBER: 09437405 (England and Wales) REGISTERED CHARITY NUMBER: 1162088 Care & Repair Cardiff and the Vale Gofal a Thrwsio Caerdydd a'r Fro Care & Rapair Cardlff and the Vale Group Report of the Trustees and Consolidated Financial Statgmgnts for the Year Ended 31 March 2024
Care & Repalr Cardlff And Tho Val8 ContBnts of tho Consolidated Flnanclal 5tètèments for the Year Endod 31 Mar¢h 2024 Page Chalippr50n'5 Report 1 to2 Group Report Df the Trustees 310 14 R#port of th8 Ind8pend8nt Auditors 151017 Consolidsted Statement ol Flnanclal Actlvities 18 Consolidated 8al8nce She8l 79 Con5011daled Cash Flow Statement 20 Nolès lo the Consolldated Flnanclal Statements 21to30 Detailed Consolldaled Sta18m8nt of Flnanclal Aclvllles 31to32
Car8 & Repair Cardiff And The Vale halrperson'8 Report forthe Year Ended 31 March 2024 AS the newty appointed Chair of Care & Rep8ir Cardiff 8nd the Vale, l am hOnoud lo pre88nt this yearfs annual réport. FlrÈlly, may l extend my heartfelt thanks to our dediGated Board of Trustees.. Oonagh Lyons, Debra RDss8r. Mik8 Cuddy and Vane5s4 Morden. Your unwavering commllment has been Inslrum&nlal In guidlng our organisatKJn. l also warrnly wel¢ome our n&west trustee, Bill Vaughan, whose 8XP8rti88 11 undoubtedly 8lrenglhen our board. A special aGkriththEdgmÈnt goes to our Chief Officer. Rlshard Thomas, whos&168dership has been plvotal In navlgating the challenges we faced this year, alongslde our managèm8nl team of Julia Foll4nd, Emlly Laker, Cralg Beckett and Rebecca Thomas., and the many other staff members foT all thelr hard work. A thank you to the hard work and dedatIon of Crai9 Hammond, Laura Jenkins and Jamie Williams, the d)arity's Ir8ding arm's rnan8gem8ntte8m and the 5tafF who solv& thg problem8 and get the jobs done lo a hlgh standard. A big Ih8nk you aFs0 to our stsff r8pr8senlatives, Michelle macIn1 and lan Bullock, who h8ve done atb excellent lob in glving staff a volce and our Information and Advice team for producing the excellent quarteity newsletters. Oui team's cdKgcliv8 effort in keeping people safe in their homes and enhanclng the ind8pon¢Jence ol older adults has b86n nothlng short ol remarkable. The numerou8 Positive case studies we have received are lestamentto the hrd work and cledlcallon of 8V8ryone at Care & Repalr, hlghllghtlng th8 signiflcant irnpactWO h8ve on improving Ilves wllhin our community. Despite numerous ¢hall&roes, we were able to se¢uro vltal fundlng for the flnancla1 year to contlnuo prtsvldln9 many Important s8rvic8s. This finanoi81 slabllSty enabl us to make crucial decision5, such as & wagè uplift lor all staff, h6lping sIvIate sorne orthe economic pressures faced by our employeèg. This demonstrates our appreciation forthelr hard work and the significant dlfference they make In tha lives ol our clients. with hard work And commltmenl. oui oiganlsstlon has uone from str8nglh to strength. Staff have settlèd In well to the new hybrid working arrsngemenls Hnd have tonlinued lo excel in their perseverancè and flgxlbility to provld8 servlc8s for oui cSl8nis. Our staff conUnuÈ to d81iver housing-related support wllh practical and 8xibl8 solutions tailored to rneetindivldu31 nesds and often go above and beyond to supportourclients. While our investmen15 in technology facililale our efforts, il 15 our perslslent 'can do, attitude and collaboratbve probletn-sdvlng apprtrach that truly drlve our succe5S. A5 the Chalrperson, l am incredibly pioué of thls forward.Ihinking and positive organ15atlon. Over the last yeaT. the staff teams have shown iemarkable commltmenl and dedkation. The 5etvlce has grown and thrived, $VKlen¢ed by our extensive 5etvi¢e records and the numerous satisfied customers we have seNed. Thls 8nnual report reflects th8 de range of support proylded to many older people throughout the year. Et hhlIghts the resllien¢e and strength of our Staff. show¢asSng our ability lo thve desptte varylng challenges. The rolÈ of Truslees has been rOoUSlY te51ed partlcularly by economic diffKulties. l am pleasEd lo rep¢)rt that the Board h88 rn8t these challenges hegd.on. 88yond our tiaditional roles of champFonlng, scrulinising. challenging. and supwtung the Organisatn, the financlal Impact of the re¢esslon underscoied the neces51ty for a responslve Board lo rev1 polkles and stiategies foi guldlng both management and frontline 51aff Sn 8dapling to the$8 chall•no8s. GO governance extends beyond sound flnanclal managemEnt,. It èlsts Involves creallng a framework that empowers staff lo aGhleve IhÈ Ag&ncy's goals in 8 swiftly changlng environm8nt. Despite th¢ separate gov8rnance of the charSty and Ils sub8idlary, w8 8nsur8d consislenl support for all staff. Cardiff & the Vale rerngins one of the largest Care & Repair organ1sations in WaFes. We have consistently provlded and enhanGed $6NS¢e optlons for oldei people through both our charlty and social enlerpii5e. Ca & Repair Cardrff and the Vale has righffully earned a reputation as a twsted provider of cotnprBhen51ve houslng-related support for older people in our area. Our succÈs8 is also bJill on the trust and appr8ci8tion of our partners In natlonal and local stalulory bodies. We are part of a ¢ollaboratlv8 nork of funding and servSie organisalions th8t value us a5 a tfusted partner in achlevlng their goals. 18Xtend my giatitude to all our partners for their conllnued financlal ond strateglc 5UPPOrt, which is crucial forourcomrnunity Involvement. The performance improvements detalled In this rgport should reafflrm their faith in u5. Whilewe are oplmisl¢ aboutexpanding our seThqce5 In the futuro, this yearhas beenfocused on consolidatlon and structure. W8 ar8 preparing for Ihe years ahead, 8nsuring we maintain our reputation as a rellable and Iiusled option with a resillent and dedl¢ated staff l&am m8&tlng the houslng support needs of older peoe. Page I
Care & R8palr Cardlff And Tho Vale Ch8lrperson'5 Report for the Year End&d 31 March 2024 The fin8ncial Impact of the recesslon wlll contlnue to Gha118ng8 us as statutory $8rvlc8s ar oursefves work through incieas8d d8rnand for support. Nev8rthele5s, Cardiff & the Vale Care & Repalr will Continue collaboratlng with s6rvice partners and referral agencles tD addr88s our cllents, needs. We r8maln vlgSl&ntand prepared for future challenges. The iecession has laught U5 not lust to suivlvtr but to thrive undér dfffiGuIt ircurnstanc8S. I hgve thoroughly 8nloyed my new role with Cardlff and the Vale. wilnèsslng the organisalion s growth and SUC$$.11 has becom8 8w811.establlshed charity, filled wilh optimism and ready for whaleverthe fulurÈ holds. I wish everyone the very best gDlng foNard. ieg8r Jay Sear8 Chalr Care & R8palr Cardlff and thè VHIO Page 2
Care & Repair Cardiff And The Vale Rèport of tho Truslees forthe Year Ended 31 March 2024 Th8 t[ste¢S who ar8 also dlrectors of tho charity f(K the purpDses ol the Companies Act 2006, piesenl thElr report with th8 financlal statements of the Ghaity for the year ended 31 March 2024. The trustees have adopted the provisions of Accountlng and Reporting by Charities.. Statement of Re¢ommènded Practic8 applE¢able lo chariti88 preparing Iheir accounls in aceordancewilh th8 Financial Repwtlng Standard applicable in the UK and Republlc of Irèland IFRS 1021 leffecllve 1 January 20191. Who ar• we and what wo do CarÈ & Repalr Cardiff and Ihe V4le a charllable organisalion that exists to support older peopl& in Cardf and the Va18 of Glamorgan to live In safe, secure, warm and cornfortable hotnes whlch sults them and their lives and maximises their indep8ndence. We provide a nutnber ol sèrvic&s that help oider people cornpleto repairs, improvèments and adaptations to their homes, through the provision of expert advlce. support and praGIIGal assistance. We help older people wllh works ranglng frDm very small 118ms such a5 the iepalilng of a small water leak or the installation of handrails through to m8lorlobs such a5 bathroom ¢onvgr$ions or replaclng a roof. Key lo our succe55 in dellverlng our s8Nices is our comrnltment lo provldlng and delivering hotL%llc. problem-lod servlces that ale tEllored according to the individual needs of okler p8opI8. Our Purpose Our ch8rilable purpose a5 set wt in in the objects contalned In the ¢ompanWs artlc188 of assocIaoll Is.. Yor the publlG nefft. the r8118f of those In need by reason of ag8 In Cardlff and the Vale of Glamorgan, In parCUlar but not exclusfv61y by the prowsion of housing adv8 and support, Our Vlslon Our vlslon 15 that all older people ar8 8ble to live in Safe, secure, warm and comfortable hornes whlch sults thern and thelr lives and maximises thelT independen¢e. Our vlsion defin8s how we want our organlsation lo be seen externally by okler people. partners and lunders. 11 is what we constantly 51rfve to attaln and il Is our ason for belng. Our vlslon fuSly refEe¢ls ¢he purpose for whlch our chaiily wa5 set up to further. Our Mlsslon Ourmi55ion Is to support older people to repair, adapt and malntain th8tr homes. Our mlsslon Iswhal we want to aGGompllsh. Our Values Ourvalues are.. Compasslon- W8 will provide 5erYkes Ihat meet the indfvldual needs of Dlder people. We wlll support and h81p old8r people to iesolve Iheir problems Accountsbllity- We wlll tako our responslb111leS serlously and be answerabb for our acllon8. We will be clear about what we ¢an and cannot do. We will provlde information and 8xplain whalwe did and why Respect- We wlll Ilstsn to and be respeclful ofthe need$ ololhers. We will ask what people thlnk olour plan5 ExGellÈn(*- We wlll strive lo provide exc8llenl sèrvlc88 for old8r Peo9. We will be clear about whavs import8nl and whst we do. We will continuously improve and learfi from oursuce8sses and our mistake5 Our values definB what we stand for. th8y our Gortr rules. Our values explaln thewaywe do whal we do and what P80ple can expect frorn us as a ¢ustom8r, a partner or 88 part of our tsam. Page 3
Care & Repair cardlff And Thg Valè Group Report of the Trustees for the Y8ar Ended 31 March 2024 Ensurlng our work dellvers tsur purpose and alm$ We have rèvlewed our alms, obleGtlves and activitie8 and looked at what wè aGhieved and the outGDm25 of our work for the year ended 31 Mar¢h 2024. This review IDtsked at the suceess of our key actlvltle8 and the benefits they have brought to old8r people In Caidiff and th8 Vale of Glamorgan. Thè review has helped us Ènsure our sims, oblecllvBs actlvitie8 remained focused on our slated purpose. WÈ have referred lo the guldan¢e contained in th8 Cherfly Commission's general guidance on publlc beneffl when ra&WIng our aSms and obleGllves and in planning our future aclivil188. Tha focu8 of ourwork Our maSn obleclives forthe yèar VolVed around suppoiting older people in Cardrff and the Val8 of Gl8morgan to live independently in s8fe, secure, wartn and comfortablÈ home5. To meet these oblecllves, w8 provld8d a rang& of servlces that supported and helpBd opjer peo8 to Complete repalrs, improvements and 8daplalk>ns to their homes. Durlng 2023124 the charlty ¢onllnued to develop Its sodal enlerprfse tr8ding subsldlary, Care & Repalr Home Improvemènt Services Ltd IC&RHISI. C&RHIS exists lo provide & r8no8 ol hlgh quality bullding wo$ lo support the work of Care & Repair Cardlff and the V&18 and help the chailly to a¢hlpvo 116 vlsion as well as to dwerslfy118 Income stream. How our actlvltleB dell¥or publlc banellt Our main adlvSlle5 and who w8 try to help are described below. All our charltable atllvlles focu5 on supportSng older people lo Ilve Independently in safe. secure. warm 8nd comfortable homes 8nd arè undertaken tofurther our charit8bl6 purposgs for the public benefit. Oblfrctlv•$ and alms Who usfjd and benefitod from Olar $ervlc Ouroblects Ilmll the 8ervice$ we can provide lothose older pewe INing In Cardlff ané the Vale of GMorgan. In Cardlff and the Vale of Glamorgan. many older people Ilve In pioperties that are In dlsiepalr requiring baslc andlor urgent repair. Furthormore. many dwelllnos contain potentlal risks to health and wellbeing ol older people. partlcularly rlsks from excessive ¢old or falls. Older pèople are a very dlverse group and Ihelr requ1MentS are not homogenous. Their n88ds be varled and complex. However, the vast majority of older people state they want to remain Iniing Ind8p$ndenly wthin their own home5 for as lonu as possible. In Cardiff and the Vale of Glamorgan, It Is estlmated that there or& 168,529 okjer people aged 50 years Ènd over lIng in the reglon or some 34¥4 of thg total population ISour¢e.' ONS- Census 2021 Dalal. Our fundlng Ilmils the number of older peopie we can help and we experienc8 conslsteni hlgh levels of demand for our seNices. As such. prk)rlty Is oftÈn glv8n based on an oldorperson 8 ag8. circumstances and the nature of Iheii housSng155ue. Older people are Integral members of th8 ¢ommunittes in which thèy lfve. By promding seNices Ih8t help older people to address houslng Issues as well 8S Othèr need5, we 8r6 able to hplp make Ih8lr homÈs more wartn. comfortable, safe and secure pl&ces to live. Thls In turn h$lps them to malnlaln Ihelr Independènce as we15 88 helps thetn to'slay puv In thelr homes and communilles. This15 what older people want. They do not want to rnov8 unlgss they ab501utety have to. They want to remain In their hotnes and In U)e communill8s In whl¢h they live for as bng as p058ibl8. Th8 maln aaS of our charitable aclhilies are the prov15bn of our casework and technical servke and ¢)ur practical seNlces. These actnilties are descrlbed below. Page 4
Caro & Repalr Cardlff And The Val Report ofth& Trustees for the Yoar Ended 31 March 2024 Casework and Technical Servic The c88ework and lechnlcal s8Nic8 provid8s expert advice, Informallon and support lo older people lo help th8Th cornplele Tepalr5, improvements and adaptations lo thelr propert16s. Funded primarily by the Welsh Governtnent Homg Improv8m8ntAgenaes Piogiamme grant 2nd Managing Bet18r grantthe 5ervSEe employed 20 lull time and part time slaff during the perlod 1 April 2023 to 31 March 2024. The casework snd teGhnknal spNl¢e combin88 soual cale ielated indivldual assessment and valu6s linked to dnity, care and respect, to the technical expertlse requlred for managlng buildlng work. It15 8 0itSzen-senlred and pioblem-led servite that is based on a vi511 to the Older pÈrson's home. As such it relates a human as5esstnent to a le¢hnical assessment of the lived envlronmenl, to provide a personalised pa¢kagÈ of home ImprovemÈnl. The oblecle is to support thè Dlder person's choice to remaln k'vlng In their own hom& and in th81r own communlty for as long as they are ab18 and chose to do so. The casework and tEGhnical service Can a88lSt older People wlth 50urcing funding for necessary works. for &X8mple from grants. roar. tru8t& and charities, et¢, as well as provlde w8lfar8 benefits, energy efflolency and home safety advice. The seNice provkles tsxpert t8chnlcal advlce and support lo old$r people, for exarnple advlslng on the n&8d for 8nd the extent of repairs. improvement5 and adaptations.. the potential cost of work., osslsting wlth the piovlslon o150hedu1es ol work., undertaking tendeiing protedures from lists of approved builders.. prowding Crk of works $8rvic8. Site vlslt8 8nd Inspe¢lbns and offerlng advlce on completlon. We involve benefi¢Sarles dSrecUy in the delery of the 59rvSc8 they rece8 by 8nsufing it 15 tafjored accordlng to thelr needs. WhÈn we visit an older person. our service listens lo what an older person wants and needs then puts log&lh8r a pack&ge wlth support to mak8 It happen. This 15 fleble. so that if an 0er person tSo&s not agree with anything suggÈsled, or If their need5 change, the servlcès to them change as well. A5 such, the service is aLTle to recognis8 th8 dNersity of needs of the IndIval and therefore tallor the servltè SP8dfkally for Ihetn. Some older p8opla mayjusl want to be provided wlth information on options avallable to them and wll deGlde the way forward IhernselvEs and lake actlon accordlngty. Others 11 want great8r assistance and sUPPOrt to asS and progress options. Pra¢tl¢al S&rvices The practlcal servlces prov8 support to older people to help them comp18te srnall-scale adaptatlons and repairs to their properties. Funded pilrnarily by the VV#l$h Government R8pld Re5pon5e Adaptation Programm8, the Houslng with giant, Enable grants and fee income from delivering th8 Cardiff Counal Pr&venlaliv8 S&rvices contract, the servlce employed 6 full tlme and part lime staff durlng ihe petiod 1 April 2023 10 31 Mèrch 2024. as well a5 works hth th8 ch8rilWs sodal enterprise an a numb8r of local spedallsed contractors. The practlGal seNIc8 provides an effectlve And efficient. minor adaptation and repalr service for dd8r p80pIe. The seNl¢e supports oklei people to a¢¢8lerate dlscharge from h05pitsI to a safe and comfortable horne., prevent inappropriate h05pilal admisslon.. promote the well-belng of the In¢Jlvidual.. Iner6ase and itnprove th Indlvldual's ability lo rnaintaln an Independent lifestyle., reduGe Gare pa¢kag8s. The objectives are to reduc8 dday8d tr8nsfe15 of Gare and tackle prevenlablg aGEldÈnls wllhln the hom8, which may Fesull In Èn unnecessary hospital adtnission. The prA¢tlcal service can 8581st older petsple wlth a wide range of small Scale adaptallons and repairs works 5uGh as inslalling grab rai15, hand ia115, Stair rails, keysafe5. etc. Works Hre 8Rh8r delivered by staff worklng In the charlty or the trading sub51dlary or by local 5peci&li5ed conlraGtots. During 2023124, th2 charity continued to dellver the Prevenlalive Servi5 Cardlft Council ¢onlracl. Tht5 Gontra¢t gxpands upon the lange and s¢alÈ ol th8 practical services prove by the charity a8 il invofves thp provision and in818llation of mlnor adaptstions Includlng hand and grab rolls.. $mall ramps,. slalr ralls., alleialions to sieps.. 8Xt8rnal iails and rèpairs to specialist equipment, et¢. Th& obj8clpJe for this type of a5s151an¢e is lo ensuie that oldtrr, vulnergble setvlee users re¢elv¢ the requlred low48vel preventative Interventions. r&pair or replacement of dets¢tivo adaplatlons to asslsl them malntaln Ih81r independemco In Ihelr hom8 envlronm8nts. P8ge 5
Care & Rep81r Cardiff And Th¢ Valo Roport of thp TYustee5 for tho Y8ar Ended 31 March 2024 How we promot8 our actlvltlgs We have 8 communl¢atlon strategy in plase which se&ks to ensure that our 8ervlces are accesslNè and 8qullable to all older peOe within Cardlff and the Vale of Glamorgan. Our s8rvlro$ are tnade av8ilable through promotion to older people. We attend and actlv8ly takg Part In publicilyevenls almed al older people lo ensuie detalls ol its seNSces are disseminated as far es possible. We make every effortlo make Snformatlon aboutour servlces availablé In placeswthere oldeipeople access across the reglon and in th8 fomTral that makes it atcesslble for them. Our stalulory, heallh and Ihlrd sector partner$ also carry up to date Information Ih&t promotes our sprvlces. We have bilingual Infomialion and in line wlth ourwelsh Language Schem8 both pronKJIg the Welsh languag and rnake servke accÈs5 availabl& through the tnediurn of Welsh. We use a variety of tnethods to support 8ffeGtive communicallon th Mlnority Ethnic communities including uslng interprtslers. We use a variely ol methods to 5UPPOrt effectNe communication with cllents with heailng loss Including uslng sign language. We regularly revlew and analys6 clignl spati&l patterns to target prornotional actwitle5 to Gornmunilies that are statlsllcally und&rrepresented. W8 have been developing our onllne piesenc8 through our webslle 2nd $o¢l*l rnedia Profiles, so our Gllenls 8nd ra18rr5 Gan easily access up lo dale infomiatlon our 8eNvkes as well u5 contact US 818Ctronlcally. Full delalls of how wa promote our Services ar8 contalned In lh8 charity's Communlcation Strategy. Page 6
Car8 & Repair Cardiff And Thg Valg Group Report of tha Trust8es forthe Year Ended 31 March 2024 Achlovgm8nt5 and Porformanc Review of our key achlevements and performance Our key achievements and performance dring 2023124 Can be summarls8d as follows.. Aims To provide Casework and Technical seTv1 Ihomg Tar Helped 3,850 older people, of whknh.. r955 We hav8 [vided 8 Casework and Technical saNice in Cardiff and the VglE of Glamorgan and provided solutSon5 that hav8 improved the independence of older people. We have.. helped 4.645 older people Visited 1,282 older people and proed a heallhy home asse5srnent, lallorlng a s8NIc8 to their individual needs completed 966 teleplK)ne based hethY home a58e5smenls ol th8 needs of older people prov houslng information and advlce tts 2,397 old8T P8ople 1,100 older people recefvlnu a 'healthy hoTnes cheGk' homg vislt asse5srnent problÈm.led. p8rson-cantf8d and individually tailor8dl 750 older p8op18 receiving a 'heallhy homes check, tdepTrKJne bas8d ass8S8m8nl 2.000 0er people reteivin hDuslng Snformallon and advice 2.500 work item5 completed lolalling £1,000.000 In value To addres5 hotne hazards in the home and reduce the risks lo the wellbeing ol older people, allowing them to Ilve In comfort. 5af8ty & security In provldlng oulGomes that Improv8 independen¢0 and r8duce the k to health & wellbeing. WÈ have.. ompleted 2.293 woFks totalllng £971.213 In value • have r81sed chaillable mnles In support of home iTnpiovempnl for 130 older people at a value 01£52,302 increased income for 253 older people at a combtn8d value of £1.100,154 per annum 100 older people will receive help lo access benevolent I ¢harilab18 fundlng totalllng £50.000 lo support the $t8 01 100 older people will have thelr In¢omes Sncreased by £500,000 per annum In tot81 To ensur8 our services are hlgh standard. meet the individual needs of the older pèople we setve and support th8lr indep8ndenGe 90% of older p80ple feel that Ih4r well[9 and IndÈp8ndence ha¢S been improved Feedback from the older people that our Casework and TeGhnl¢al service heed indicates.. 980kn.felt thglr Independence and wellbelng had been impmved, 100% would'recomtnend our setv(¢Ès to others. • 99% sald 'they were Saried with the standard of works completed in their hotne5' 90% of oldor peop18 WOU rKommend the Ag8llCy 90% of older people satisfi with th8 standalrl of works completed Page 7
Caro & Repalr Cardlff And Th• Valè Group Report of the TTu5t8e8 for the Year Ended 31 March 2024 Achlgv8monts and P•rfomiance- cont'd Revlew of ovr key a¢hlfjvèrn8nts and porformanca- ¢onVd Aims To provlde a practical works service Tar et 5.500 small ad8PtatKJn work5 complÈlpd Pro r088 We have facilitated a rapld respons8, small adaptatlDn and minor répalr Scheme for older people in in CardKf and the Vale of Glamorgan. in partnership wilh Heallh and So¢iHI SetViC88. Our practical s8rvi¢8 has.. com¥Aeled 5,541 works tolalling £1.109,460 In value works were GDtnpleled In average of 15 days 82% of woiks ¢ompleted in 12rgel tlmesc21e gD% olworks ¢ompleted in target lirnesca181lèss than 21 day$l To ensur8 our practical seNices works effectively to meet the oblectD18s of safe hospital dCharge and I preventlng hospital admissions To ensure our servlces 8re hlgh standard, meet the indwidual ne8dG of the old People we 5etve and support thelr Independenc8 800 practrcal works 8upport8d safe hospllal dls¢harge Our completed works supported.. a safe hospltal discharge In 915 instances • Improved 8af&ty and security and [n0Ved or duced h8zard5 in the hom8 envlmnment in 4,fj26 In51anc 4,700 practical works removed or redUd h8zards In the home envlronmenl 90% 01 older people sat15fiad wllh the appolnt8d Handypeison I conlra¢lor le.g. quality Of work, tidiness. timekeeping. etcl F8¢dback from the older people Ihal our pr8clical seNice has helped indicates.. 99% were salisfEd v41th Ihp appointed H8ndyp&rson / contractor 99Qh would recotnmend OUT setve5 lo oth&rs 99% agreed they felt mre eonfidenl and Independent 90% 01 older people would recommend the Ag8ncy 90% of older people who agreed that they feel mtsre confident and Independent To provid8 an efflclent service to deliver the Pr8vÈntalive S8rvic*s contract effectively Works (x)mpleled In target Ilrnescale120 worklng days) We have.. ¢omp18t8d 1,629 Safety 81 Home works • work5 were eompleled aveog8 0145 working days Page 8
CaTe & Repair Cardiff And The Vale Group Report of ¢ha Trust88S for the Year Ended 31 March 2024 F88dback from older people Feedb4Gk frtsm older p80ple that we have helped hlghllghts how the services we p[Dde has mad8 a real dlfference. Older people tell us that as 4 result ol our aclwities, they feel safer, mora confident, mor8 Wdrrn and more S8cur8 undertaking theSr dally aclfvilies in their hom85. Overall, 99YD of older peop18 f81t more able to remain Ibvillg In th8ir own homes with increased 1ndependenGB and wellbelng as a 185uII of our actlvilies Ifigures obtaSned from 881 returned client satF51aGtlon surveys b8Nv8sn 1 April 2023 - 31 March 20241. FeedbaGk from our ongolng engagement wilh oldèr poop18 h81p8 US to conlinuou51y improve and devèlop our seNlces to Ènsur6 they 8re of a hlgh quallty and m8el the ne8ds of those who use us. Across our servlces, 99% of older people said Ihey would rectsmmend us and 99% were satisfied wllh the works they had done. Ravi8w of financlal posltlon Durfng tho p8rlod in re8W, the gi(¥Jp 1oGelved £3.816,760 in total Incom8 and spent £3,764.788 In total expenditure. Prlnclpal fundlng sourcos The prfnclpal lundlng sources for th8 charity during the p&rlod In reVW were by way o19iant from Welsh Government, Cardiff Council, the Vale of Glamorgan Coundl, Cardiff and Vale UHB, and Nallonal Grld Energy Distribufjon, as W811 as incorn& earned through the delivery of the Pyentatfve Servlces contract and other servlcÈs. Th8 charity also leNed fundlng from restrlc18d Corne on beh•L( of clients,. income frorn wotk5 undertaken.. and donallons. The fuFKllng te1Ved w&s used In furtherance of the objetVe& of the tharlty to support older pÈople In Cardlff and the Vale of Glamorgan lo live independently in saf8. secure. warm and cotnfortabla homes through the provlslon of a rang8 of services Ihat helped older people to cornplete repalrs, Improvements and 8dap181ions lo their hom8S. Llke tnany organlsatSons opèratlng In the not lor profit sector, Dur charily faces a nurnber of challenges and change5 overthe ¢oming year. One of our key risks surrounds financial su8tainabillly. To address Ihls iisk, th8 chanty has established a social enterprlse IradSng subsidiary th81 is generating Income through undertaklng a varltsty ol bullding works. ThBchaiity Is also looklng al s88king funding fiotn a wlderiange olpotenlial providers who would be willing to SUPPOrt our obleclives. Resarv•$ Pollcy The level of re$8rv8S that Care & Repair Cardiff 4nd the Vale needs lo hold 15 an Important partof our financial management and financ181 plannlng strategy. The trust8es have exarnlned the charlty's wuirem8nts for res&iv8s in light of the tnaln rlsks lo the oroanisatlon. Based on thls anatysi8. the trustees have developed a r8s8tves polScy and have ¢alculet8d that the charity need5 to hold £755,000 in reserves to manage ¢a5h flow. continulty and Ilablllty rbks as well as any emergency expendllur8 and monles foF expansSon of sèNlces. As at thg 31 Marth 2023, th8 group he £799,867 Sn unrestrkted general reserves. Thls Is only marginally bove the targ&118vel thatthe AgenGy has calculated that il needs to tngnage Gash flow, continulty and liability risks as w811 as sny emergency exp8ndlture and monies for expansion of services. The trustees have agreed lo use the exces5 level of reservès lo d8vok)p and enhance s8rvlces I works for older people durfng th8 forthcoming year. The Group also }IdS four restcted funds, the Cllont fund- £2,966. Hard5hlp fund- £14,592, the WRRF fund £142.883 and the reseryes ofthe subsidiary £0. As at the 31 March 2024, 8 total 01£160.441 was held in the restricted funds. Fund5 in the ¢118nl fund are funds held on behallolspècffie older people forpaymenl olworks. Funds in the hardshlp fund ar8 h81d on behalf of any older person requlrlng ernergency asslstance as d8em8d appropriate by the charity. Funds in the WRRF fund are funds held specifically to provide services for oldei people that are deflned as eligible by the Indep8nd8nl Living Service at Cardlff Council. Funds held frorn the subsidiary represent the amounts generated that are to be spent on the acllvltlgs of th8 subsidiary. Page 9
Care & Rvpalr Cardlff And Tho Valg Group Report of the Trusteès for the Year Ended 31 March 2024 Plans fortho Future We pl&n io continu8 dellverlng our casework and teGhnic81 s6rvice and our practical servlGes over th8 forthcomlng yeaTS. Duriro 2024125 we will consolldate and improve the provislon and d&llvery ol our exlstlng Services to our clionls. W8 will ctsnllnue to grow and develop our Social entèrprlse trading subsidiary. We feel Ihal this 11 8nable us to provide a better ser11 to older people a5 well as provide an opportunity lo gen8rat& Inwme forthe charity. Wewlll conlinue lo dellveithe Cardiff Councll Prevenlalive S8rvic8 Framewoikcontr8cI, We will deliver the Natlon21 Grld Energy Di8tribullon Affoidab18 W8mith contract. We wll 81so expk)re options to provlde new 8nd Innovallv8 ÈÈNlce5 where approprlale. For exampl8. expandlng our Home En&ryy Check project a$ well as further develop Handyperson swi¢0 tts und8rtak8 more SMHII repairs and 'odd lobs, works. All of our proposed acllvilies lor the future focus on supwrtlllg and helplng older peopb to rèpalr. adapt and malnlaln their homes so as they are able lo live in safe, secuie, warm and ¢omfortable homes whlrh suits them and their Uves and maximi*es their independence. As such, our proposed afjtivilies address the neBd5 of the communSlles and ctients we sewe and fully refl8cts the purpose for whlch our ¢hOty was $8t up lo further. As we go into the nfrxl financlal year, there are a numbei of signlficant chall8nge5 which 8re likely to Impact on us a$ a Charity Includlng th& ongolng war In Ukraine and the Mlddle East, slatlc grant funding and potential 105s of key local funding streams. We will VIeW our plans and lirTr8nces on a r8gu12r Ènd ongolng ba81s to ty miligale any dèveloping risks that could impact on the chsrlly and on our provision of 5eTvices. Gr>vemlng document Care & Repalr Cardiff and Ihe Val8 i& a Gharilable company Ilmlled by guarantee, Incorporated on 12 Febwary 2015 8nd registered as a charity on 9 June 2015. The company wo5 establlsh8d un(Jer a Metnor8ndunTr of Association and 18 govtrmed und8r Sls Articles ol As50ciqlion, which outline the objects and powers of the charty. In the event of the company being wound up, the liability of Ihe meTnbprs 15 limi18d lo a sum tt exceeding £1. R8erultment and appolntrnent of new tru$t$es The dlrectOFS of the Company Are also charity tru$lees lor the purposes of charity law. All trustees give their tlm6 voluntartly and recepie no benÈlils from the charity. Mr J Wroe. Mr M Thomas, Mr M Cuddy 8nd Mr S Kelty were the 5ub5cribets of Care & Repalr Caidiff and th¢ Vale'5 Memor8nrfum ol Assoclalion and were appointed as the flrsl dlreclots of th8 ¢ompany the 12 February 2015. All of the dlre¢1015 are tnember8 of the Board of Trusl8es. Ms Maggle 8erry resluned as a tNstee of the charity on the 26 April 2023. Mr Jay Sears was appolnted by the other twsteB5 to act 88 Chalr of the Board of Trust&es on the 18 October 2023. Under the requirements of the Artk165 of Associaon. one thlr<l ol the trusleÈ5 must retire from offke al each subsequent annual general 91ng. In aGcordance with the ArtIGles of Association, the followlng Trustees retired from the Board at Ihe annual general meeting of th8 charSty h?Id on the 18 October 2023.. Mr MKhael Cuddy Ms Oonogh Lyorb5 The following lling per5cns were 8ppointed at the anU81 general meeting held on the 18 OclobEr 2023 to act as Trustee5' Mr Mlcha81 Cuddy Ms Oonagh Lyons Mr Willlam Vaughan As al the 31 March 2024, the dlTectors and Iru5tees ol Care & Repa C8rdlff and the Vale were Mr M Cuddy, Ms D Rosser, Ms O Lyons. Ms V Mordin, Mr J Sears and Mr W Vaughan. Page 10
Care & Repalr Cardlff And The Val8 Group Report of thg Trustees for the Year Ended 31 March 2024 Oblectlves and activities Structure. Governance anl Management One third of th8 Iruste8S rnUStth8n r8lire from orrice &1 each subsèquént annual general m8eting. Tho minitnutn numb&r of trustees is four. The charfly may by ordlnary solution appoint a person who is willlng lo a¢1 to be a trustee. Trustee Inductlon and tralnlng Polenllal trustees ar8 InVd to observe at tneellngs ol the Iru61ees. New trustees are invited lo meet wlth th8 Chlef Officer of Care & Repalr Car(flft and the Vale lo familiarise themselves wfjlh the charlty and th& cont8Xt wllhln whlch it operates. Th1s meellng ¢overs the obllgations of Itustees,. the documents which sel out the operational frHmework for Ihe ¢harily'. the aims, objectives and aCtltIeS 01 th¢ ¢haNty,' funding and lh8 late51 budget posltlon., p9rformance'. and future plans and objective5. A copy of the charity's Article5 of Assodallon and th8 Charity Cornmission's guide 'The es5enllal trusl88' IS provided to new trustees ak)ng wlth links lo all Ihe othei guidance and inforrnation held on the Charity Commisslon's webslte. Oruanlsatlonal 61ructure and how tha charlly makos doclslons Car8 & Repalr Cardlff and the Vale has a Board of Trusl8es who meet al least quarterfy and are responsibl& for the slr8teglc dlreclion and poll¢y of the charity, As at the 31 March 2024, the Board of TnJst8e8 was cornprised of six trustees from a vari8ly of backgrounds relevant to the history the work of the ch8rity. The tru51ees arè wsponsible for ensuring that the charity Is carylng out Its purpos8s forth& publlc benefit as well as ensuring pertormanTr and finanal awount8bility'. formulaliag policy and gaining foiesighl,. slotegic thinking.. and supetwlslng management. A scheme ol delegauon Is In place and day lo day responslblllty lor the management of the charity rests Wlth the ChlefOfflc&r along wllh Ihe Operational Manager, Senlor Caseworker, SenlorT8chnlcal Officer and Senior AdrnlnI5tmtor. To facilitate effectpie operations, the management team has delegated authority, within leims of d81egatbn approved by the trustees, for operaonal matters including finance and perfuman¢e relat8d aclivlty. The Chief Offlcer, Op8ralional Manager, Senior Caseworker, Sensor T2chnkal orricer and Senioi Adrnlnlstrator attènd m8etings of the Board of Trustèes but have no votlng rlghts. Arrangomgnts for settlng pay and romuneratlon of Staff We have a iecognised and transparènt pay scheme which 15 revlewed on a regular basis. Salari8s for all staff roles are revlewed agalnsl comparalor natlonal, iegional and lo¢al organlsallons and Ihl8 Informalion is usgd lo establish a rnedlan benchmark salary for each of the staff rol8s. On an annual ba818. the trustees will dÈtermln8 wh8lher any cost of living award shouEd be applied to staff salaries. This G0510l Ilvlng award is b8nchmark8d again51 pay IncaSeS forworker$ In the Care & Repalr tnov8rnent andlor In the Ihlrd sector and if awarded, is applied frorn Ihe beginning ol thè next financial year. Relatlon$hlps wSth rolated partlèB ID th8 pursuit of our charitable obje¢tSves, the charfty is guided by both natv)nal and loral straleglc and policy ntexts for older peopl& and housing, health, soc181 care and well-beSng. Furthermore, th8 charity works in partnership and Go-owrates with a variety of national and local, ststutory and non-statulory org8ni881ions. Page11
Care & Repalr Cardlff And Tho Val8 Group Report of thg Trustees lor thg Year Ended 31 March 2024 Rlsk Management Rlsk plays an everyday part of Care & R8P81r Cardlff and the V818's aGllvity. Managing risk effectively, therefore, Is essential if th8 charfty Is to achieve its k&y alms and safeguard Its funés and assets, Thè trustees have given cansideialion to the malor rfsks lo which th? charity 15 exposed and aré satisfied that Sy818ms or piocedur88 are establlshed in order to manage those risks. The truslge5 have developed a rlsk management strategy which mprIses.. lil r6gular quarterfy reviews of the prlnGlpal risks and uncertalnllÈs Ihat th8 charity faces lill the eslabllshmenl of pollcles, systems ond piocedure8 to mlUgate those risks identEfied in the quarterly review Iiill the Implement81ion of produreS designed to mlnlmise or manage any potentlal Stnpact on Ihg chgrfty should th0$0 risks mat8rlalise This process has klentified that th8 long term financial sustalnablllty and health and safety management a the major risks faclng the Charfty. Risks assoclated with long temi financial sustaln2blllly are being Managed through Ihe charlvs an5 for Income ggnBratlon, Incom8 diverslflGatlon growth st¥ategy as well as through the application ol the Teserv6s policy. Thls comprises continulng lo develop the charity'5 social gnlerprlse Iradlng arm Ihal wlll generate income through undertaklng a war(Èly of building works., sgeklng funding from a wider range of potential provlders who would be willlng to support oblectfves., and malntalning the level ol unrestricted general reserves requirèd. Rlsks assoclatad wlth he8tth 8nd safèty management are b&ing tnanaged by 8nsurlng thÈ tharity comp1188 with HSE law and regulations.. has robust health and 58f8ty pollcl8s and procedures In place.. regularfy revlews risk a5sessmenis r8latlng lo health and safety.. provide5 8pproprial8 PPE.. has regular health and safety awareness traknlng for slafl and maSntains its Safety Schemes in ProoJr8ment ISSIPI accreditalnn. GoveTnlng docum$nt The charity is controlled by its goveming document. a deed of Iiusl, and constftules 8 Ilmhed company, Ilmtted by guarantee, as defined by the Companies Act 2(K. Pag8 12
Car8 & Repair Gardiff And The Vale Group Repr>rt of the Yru8t8eS for the Y¢ar Ended 31 March 2024 Refor8nco and admlnlstratlve datalls Regl$tered Company nurnber 09437405 IEngland and W8lesl Reglstered Charlty numbgr 1162083 Registered office Tolven Court DovAais Road Cardiff CF24 5LQ Rofar•llco and admlnlstratlve d6t8lls Trustees Mr M Cuddy MsDARoss Ms O Lyons Ms V Mordin Mr J Sears Mr W Vaughan Audltors Halnes Walls Wales LLP Statutory Audllors 7 Neptune Court Vanguard Way C8rdlff CF24 5PJ Page 13
Care & Repair ¢ardlff And Th9 Valo Group Report of the Trust88S for lh8 Year Ended 31 March 2024 statèment of trustses responsibilit18$ ThÈ IStee5 (who are also thg dIGtO9 of Care & Repair Cardiff And the V818 for the purposes of eompany lawl arè ¥espon5ible for preparlng the flnsncial s1818ments In aGcoidance wlth appllcable law and Unlt8d Kingdom Accounti Standards (Ljnlted Klngdorn Gen8fally Accepted Accounting Praclicel. Company law requires the trustee5 to prepare financlal slaternent5 for each flnanclal year whlch glv8 a true and fair view of the state of affalrs of the charitable company and of the incoming r8sour¢e5 and application of resources. Inclu(Jlng the Incom8 and expÈndlture. of the charitable tornpanyforthal period. In preparing th08e ffnanrial stalemenls, the trusle6s are requlred to select sutlable accounllng policies and then apply theTn consistently., obseNe the methods and pAnclples in th6 Charlty SORP., makeludgetnents and estlmales that ale reasonable and prudenl., $t81& whether apPIable accountsng standards have been followed, subject lo any materlal departur8S dclOsed and explained in the financl81 slaletnents., Ppare th6 flnan¢lal stalemenls on the golng ¢oncorn ba51s unless it is inapproprlate to presume that the chaiilable Company wlll continue in business. Th8 trustees arts reswnslbl6 for keapSng proper accounting records whlch dI5dose wath rèasonable accuracy at any time th& nnanclal position of the charltable company and to enablÈ them to en8ur8 that tha finandal slalernents comply with Ihe Companies Act 2006. They are also responslble foi safeguarding the assets of the ¢harSlable company and honcg for tsking reasonable Step5 for the prevention and detection of fraud and oth8r irwulHrltles. In so far as th8 trustee5 ate awar8'. there is no relevant audit informatk)n of which Ihe Charitab compan18 adOr5 are unaware,. and Ihe Iwstees have taken all slÈps th81 they ought to have taken to m8k& themselve5 aware of any relevant audll information and lo establish that th8 audllors are aware of that Informallon. Audltors The audilor5, Halnes Watts Wales LLP, Statutory Audrtors. 11 be proposed for re-appointment at the lorthcoming Annual Gener81 Meeting. Report of th8 trustees. Inco cornpany directors, on . a slrategk report, appioved by order ol the board of tnJslee5, a5 the ..l¢li%...... and signed on the boards bohalf by.. Jay Sear8- Chair Page 14
Roport ofthe Independent Audltors to the Mgmbars of Care & Rgpalr Cardlll And The Val8 Opinion We hav& audlted Ihe flnanclal statem?nts of Care & Repalr Cardlff And Th8 Vale (the 'parent charftable comp8nll and ils subsidlary for the year ended 31st March 2024 which compr15e the Statement of Flnanclal Aclivilles, the B&lance Sheet, the Cash Flow St818m8nl and notes to the finandal slatetnent5, Inclursing a summary of 51gnifiGanl aGGountlng polic18s. Th8 firbancial reporting fiamework Ihat has bÈ&n appli8d in their preparation15 applicable law and Uniled KingdomAccounllng Standar(fs IUnSlèd Kingdom Gen8rallyAceepted Account4ng Pfactlcel. In our opinion the financial stalemenls.. givo a true and falr vlew ol the state of th8 group's and parent charilabt2 Gompany's affairs a8 at 31st March 2024 and of its incomlng resources and appllGatlon of resources, Ineludlng Its Income and expenditure, for the year then ended,. have been properly prepared In accordance with Unlled Klngdom Generally Accepted Accounting Practke., and have been pPared in ?ccordantÈ wllh Ihe requirements ofthe Cornpanles Act 2006. Bas15 for oplnlon We condu¢ted our audll In accordance with Inlernallonal Standards on Auditing IUKI IISAS IUKII and appllcab18 law. Ourr8sponsibllllies under those standar(5$ are further descilbed in the Audi101s' iesponsSbllllles for the audit of the financial statement5 se¢aTr of our r8POrt. We are independent of the charSlabl8 compAny In accordance with the eihical requlremtrnls that are relevant to our auditof the fIan01a7 statemenls in the UK, induding the FRC'5 Ethlcal Standard, and w8 h8v8 fulfllled ourother gthScal responslbllltles In accordance wllh these requirements. W2 bÈllevè that the audit evidence we have oblalnÈd Is sufficient and appropiiate to provlde H b851s for our Dpinlon. Concluslons relating to going conctrr In audltlng the flnanclal 51aternenls, have concluded that the trustee5' Use ol the golng concem bas18 of accounting in the preparation ol th8 financial statement8 [8 8pproprfate. Based on the work we hav8 p8rform8d, we have not Ident19 any mal8ri21 unc&rtainties relating 10 8V8nts or conditions that. indiwdually or collectively, rnay cast significant doubt on the ch8rit8bEe cotnpanys abS11ty to continue as a golng concern for a perlod of al least months frorn when the fSnanGlal statements ar8 authori88d for issue. Our responslbllllles and the re$pon8lbllltles of the trUStee5 wllh respect lo golng concern are described in the relevant Sections ol thi$ report, Oth•r Inlorrnatlon The IFUStees are respon51ble for the other informal(on. Tne other Inlorfflallon comprlses the Inforrnatlon included in the Annual Report, othw than the finallal slalemenls our Report of the Ind&pendenl Audiiors thereon. Our oplnlon on the financial ststetnents does not cover the other information and, exGept lo the 8xlent otherwlse explleluy st8ted In our reLY)rt, W8 do not express any faiTn of a55urance ¢ondu$lon th8r80n. In connecllon wlth our audlt of the financlal slal8m8nls, our respK)nsiblllty15 to read the other Infomiatk)n and, in doing so, consider wh8th8r the other informallon 15 tnaterially Insonsist8nt with th8 flnanclal Statements ( our knowledge obtained in the audit or otheNSsè appears to be materially misstated. If we Idenllty such mal8rlal Inconslslenclos or apparent rnalerfol mlsstatemants, w& ar? requlr8d to deterrnine whether there Is a malerial mis8lalement In the finanrAal statements or 8 material misstaternent of the other Inftsrmalion. If. based on th& work we have performed, we tonclude that there is 8 material mlsstatemenl of thls olh8r information. W8 8re requlred lo report that la¢l. We hav8 nolhSng to report In thls regard. Oplnlons on oth8r matters prescrib8d by the Compan18s Act 2006 In our opinlon, based on the work undertakon In the eourse of the aud. the information given in the Rèport of the Trustees for the financial year for whlch th8 fin8ndal statements are prepared 1$ nsIstent wath the financial staternenls," and the Relrt ol the TN$t898 has been prepared In accordance with appllcab18 legal requlrements. Poge 15
Report of the Indep8nd8nt Audltors to the MembBr5 L)1
Caro & Ropalr Cardlfl And The Valg
Mattor5 on whlch w8 arg requlred to port by exc8Ptlon
Sn the Ilghl of Ihe kRthedge and underslandlng of the chaiilable cornpany and Ils envlronmenl tsblalned In the
course of thè audit, we have not Identified malerlal ml551atetnents in the Report of the Trustees.
We have nothing to repDrt In re5peot of the following mallers wherè th& Companies Act 2008 r8qulr88 us to
rèport lo you if, in our opinlon..
adèquate accounting records havè not been kept or returns adequate for our audit have nDt been received
from branches not visited by u8.. or
the financlal statèments are not In 8greement with the aOnt1Thg re¢or
Rvport uf the Independant Auditors to the Momb8r5 of Car8 & Ropalr Cardlff And The Val8 De8Plte the audlt bèlng p18nn8d and conduoted In accordance with ISA5 IUKI there remains an unavoidable risk that rnaterlal mlsslatements in the finan¢lal statements rnay not be d&tèct8d owing to inherent 1Smllallons of the audit, gnd that by their very nature, any such inslance5 of fraud or irregularities likety involve collusion. forgery. intentional misrepre5enlalion, or the override of internal conlrds, A furth8r de5CriPtlon of our responsibilitie5 for the a11 ol the financial slateTn2nts is located on the Flnandal Reporting Council's webslte al www.frc.org.uklaudltorsresponsibilities. Thls de$IptIOn forms part of our Report ol the Independent Auditors. Uso of our r8POrt This report15 made solely lo th8 charltable Gompany's members, as a body, In accordance with Chapter 3 of Part 16 of Ihe Companies Act 2006. Our audit work has been undertaken so that we tnighl stsle lo th8 ch8ritable company's members those matters w8 are required to 51ale lo them in an audltors. report and for no tsther purpose. To the lullest extent P8rmitted by law, we do not aceepl or as5urne responslbllity to anyone other than the charitsble company and the chaTitable company's members as a body. for our audltwoik, for thSs r8POrt, or foi the oplnSons w8 have fomied. Vicloiia Carter ISenk)r Statutory Auditor) foi anij on b8h8lf of Halne5 Watts Wal8$ LLP, St81Utory Audllor$ 7 Neplune Court Vanguard Way Cardiff CF24 5PJ Dale". P8ge 17
Care & Reparr Cardlff And Thg Val8 Consolldated Ststement of Financlal Actlvitlgs Ilncorporating an Income and Expondlture Account) for tho Yoar EThdgd 31 March 2024 2024 2023 Restrict8d Total funds Total funds funds Unrestrictéd fund Notes Income and endowments from Donations and lega¢les Chailtablg actlvttles Care & Repa 14,898 14,898 11.666 2,395.419 1.385,587 3.781.006 3.569.574 Investment Income other income 17,823 17,823 3,033 5,326 1,531 Total 2,431,173 1,385.587 3.816.760 3,588.097 Expendlture on Raising funds haTltablg actlvltles Care & Repair 2,380,914 1383.874 3.764 788 3,475 304 Total 2,380.914 1,383,874 3.784,788 3,475.304 Net Ineomell?xpgndlturo1 J.259 1.713 51.972 112,791 R8conclllation of funds Total funds brought forward 749,608 158,728 8,336 795,545 Total fund5 carrled forward 7g9.8fj7 160.441 960 308 908.336 Contlnulng opèrations All Income and 8xpendlturo has arF88n from contlnulng 8Ctivilie$. The notes form part orthese financial Statements Pag8 18
Car¥ & Repalr Carditt And The Vale Company Numb8r'. 09437405 Con501idat¢d Balance She8t At 31 March 2024 Group Charlty 2024 2023 2024 2023 Not¥$ FtX8d Assets Investments 10 319,351 301,528 319,351 301.528 Current assets stock Debtors Cash al bank 68,918 317,211 447,380 52.080 394.125 380 209 12 489,305 347,042 481,751 261511 833,509 835.394 816.347 743,262 Crgdltors Amounts falllng due wSlhln on8 year 13 1192.5521 1228,5861 I175,31) 1136,4541 Nat current as$et8 606 809 Totsl assets le55 curr•nt118bllltle$ 960.308 908,336 960,308 908.336 Nèt assgts 960 308 908,338 Funds unstrIC1*d funds.. Parent Subsid18ry CDmpany Roslricted funds.. Parent Subsidiary Company 15 799,867 749.608 160,441 158.728 Total fulld8 go8,6 In accoidance th Se¢tlon 444 of the Cornpanfes Act 2006. the Incorne St8tem6nl has nol been delfve. The finanGlal statements were approved by the Board of Trustees on 23 October 2024 and were $lgn8d on its behalf by.. Jay S88r8- Ch8lr The notes form part of these financlal stataments Page 19
Car? & Repalr Cardlff And Tho Vale Con$olldat8d Cash Flow Statgm8nt for thg Year End8d 31 March 2024 2024 2023 Noles Cash flow5 from operallng act5vlt185 Cash flow8 from operating actlvltle$ Cgsh generat8d from operatlons 19 75.994 10,302 Net cash provided by operallng aclwi118s 75,994 10.032 Cash flow$ from Invgstlng actlvltlgs Purchase of fixed asset Investments 17,823 51,528 Net cash lused Inyprovid6d by Inveslng aelivltl8s 17 8231 51,528 hango In cash and cash 8quÉYalgnt8 In thè reportlng perlod Cash and cash equlvalonts at the bgglnnlng of th8 r8POrtlng perlod 58.171 141,4961 389 209 430.704 Cash and cash equlvalents at the end of the roPOrtin9 perltsd 447.380 389.209 Th8 notes form part of thÈse financlal statements Page 20
Care & Repair Cardlff And The Vale Nol95 to the Con8olldatsd Financlal Statements for the Year Ended 31 March 2024 Accountlng pollcles Ba515 of proparlng the flnanclal statomonts The finan31 statements of the charitable group, which Is a publiG benefil entity undei FRS 102, hav8 been prepared in accordanGe wlth th* Charities SORP IFRS 1021 'Accounting and Rerx)rtlng by Chari118s'. Stat&tnent of Reommended Praclice applicgbls to chari118s pr8paring thelr accounts in accordance wlth lh2 Flnancial Reporting Standard applicable in the UK Republlc of Ireland IFRS 1021 leffeclive 1 January 20191., Finan¢lal Reporting Standard 102'The Flnancial Reporting Standard applioable In the UK and RepubllG ol Ireland. ond th8 Companles A¢t 28. The financial statements have been prepared under the historical cost conventlon. Basls of ¢gn501idatlon The consolidated statements of the Group InwrpDrale the finandal statements olcare & Repali Cardlff and the Vale and ils subsldiary undertakSng, whlch is made up to 31 March 2024. No separate company statement ol Financial Actlvitles {SOFAI has b88n pr8paied fortho Charlly as p81mltted by seGtion 408 olthe Cfxnpani8s Act 2006 aThl paragraph 24.37 of the SORP. Subsldlary und•rtaklng The charily has a subsldiary, Care & Repalr Hom8 Improvement SeNlces Ltd. company number 10541156, 9 Company limlled by guarantee which 18 incorpoiated in the UK and based al the same registered offic& as its parent. Care & Rspasr Card1ff and the Vale has control over the subsldlary by w¥y ol 118 Board and Trustees. Th8 results for the year endlng 31 March 2024 were turnover of £1.350.398, expendrture of £1.190,587 giving profit of £159,831. During the year, the subsidiary donat8d it5 taxable profits 01 £159,831 as gltt ald which has subsequently been ellmlnated on con80lidatlon. Incomo Donallons ar8 r8cogn15ed where thère Is 8ntlll8ment, Gertalnty of rec8iPt and the amount ¢an be rrpasured with sufficient reltability. I Income Is recognlsed In the Statement of Flnanclal AcUvSties once the Gharlty has enlill?ment to the fund5, rt Is probable that the income be re¢8ived and the arnount can be m8asured reliably. Any funding Stream5 whlch Inwporale both a giani and loon element wlll be apportioned In 1Sne with the underlying agreement. Deferred Income represents amounts recefved forfvture perfods and Is released io Incoming iesLwice5 in the ppdod whl¢h11 r81at6S to. Expendlture Llabllitle8 are iecogn15ed as expendituie a5 soon as there is a legal or constructN8 obligallon committing the Gharlly to that expenditure, It is pwbable that a transfei ol economlc benefits wll be required In 5ettlÈm&nl and the amount of th& obligatlon can be megsur8d rellably. ExpendfturÈ Is accounled for on an acciua15 basis and has b8en classrfied under hÈadings that aggregate all cost related to th8 catsgory. Where G0515 cannot b8 dlieclly allribulÈd lo partlcular h8adings Ihey have bè8n allocated to activities on a ba515 consistent th the use of rèsources. InvestmBnts Investrnents have bten dassrfied 85 fixed a55et investments and are m8a$ur8d 8t markel value al the balance shoel date. Any galns and rosses on revrneasuretnent are recognised in the profit or loss for the peAod. Stocks Stocks are valuad at the lower of ctsst and net rea11¥8bb value. after maklng du8 allowance for ob501ete and slow moving ilern5. Page 21
Nottr5 to thg Consolldatsd Flnancial Statements- contSnued for the Yoar Ended 31 March 2024 AecoLtntlng pollcl8s- Cont Taxatlon Th¥ ¢harity is exempt from corporallon tax on its ch2rSlable acllvtt188. Fund accountlng Unreslrict6d funds can be US In accordance wllh the charftable objectives at the dlscrelion of the trustees. R6slrftled funds can only be used for parU¢ular restrlcted purposes wilhln the objects of the charity. Reslrlcuons arlse when speGified by the donor or when funds ale raised for particular resliicted purposes. Furthol explanallon of the nalur8 and purpose of 8ach fund is included In the notes to the financlal statements. R•latsd party gxomptlon The company hÈ$ taken afJv8nlage ol exernPtn. under lh8 terms ol Fln4nclal Reportlng Stand8rd 102'The Financlal Reporting Standard appllcable in the UK and Republic ol Ireland,. ml lo dlsclose r81ated party transacllons wllh wholw owned subsrdi8ri8s wllhln the group. P8nslon Costs and othgr post-r8tlremgnt beneflts The chartlable ¢ompany operates a defined conlributlon pension scheme. Contribullons payab18 to the chdrilable company's pension scheme are charged to thg Statement ol Flnandal Activitiets In the period to which they relate. D8btor8, ¢dItorS and cash Curr8nt assets and liabilitl8s, Including c&sh hdtl at bank are retognised at cos1 or valuath)n as at the year end. Opèratlng l•a58S Rent81s payable under op&rallng leases are charged in the stalement offinandal acllvftles on 8 Strat line basis over the term of the leaso. Donatlons and 1ogacle8 2024 2023 Don8tions 14,898 11.866 Page 22
Care & Repalr Cardlff And Tho Vale Not•5 to the Consolldated Flnanclal Stat•mont$- contlnuod for the Year Ended 31 March 2024 Income from ch8rltsblg aclivitl•s 2024 2023 Actlvlty Care & Repalr Cale & Repair Gare & Repalr Care & Repair Wofks Income Client Fund Incom8 WRRF Fund Income Grants 1,414.659 41,744 501,940 1,822,663 1,328.446 139,921 510,938 1,590.269 3.781.OD6 3,569,574 Grants r8C81ved. Induded in the abov8, ar8 as follows.. 2024 2023 Welsh Govwnment Home Improvement Granl Welsh Government RRAP Capllol Grant Wèlsh Government RRAP Revenue Grant Welsh Goveinmenl Hospital to Heallhiei Horne Revenuè Grant Warrn and Safe Pgrtn*rship Project Giant ICF Project Gmnt Enable Grants Big lollery Nailonal Grid EItrIGIty DL4lribulion Managing better COVID-19 JRS Grant Health & Soclal Car8 Winl8r Pressure Grant other grants Motsndanc8 Projeot Grant Assura Cornrnunlty Fund Grant Home Energy Check Project Housing with Care Fund Grant VOG Carer5 Grdnl VOG Small Ad8Ptats'on & Sen5ary Works 498.831 326,330 470,677 279,730 530,824 335.912 155,C 42,473 125.000 49.836 17.494 19,889 15.000 5.000 10,076 275,000 3,355 794 250,000 1.711 1822 663 1590 269 During th8 year the group r8¢8iv8d grant inGOtne ol £1,822.66312023- £1,590,269) from nallonal and local govemTHents in order to achieve fts charrtabl8 oblectDI88. Page 23
Care & Repalr Cardlff And The Val Notos to the Consolldated Flnancl81 Statements- contlnued for the Year End8d 31 March 2024 Charltoble a¢tlvlt1è5 CO8t8 Grant funding of aclvilies IS88 note 51 Support costs DlreGt rosls Totals Care & Repalr 3,746.294 3,764 788 Support Costs Support costs include costs of tho prgparauon and audll ollhg statutory a¢G(yJnts as w811 as other leg81 and con8ullanGy fees. Grants payabla 2024 2023 Care & Rèpalr 100,000 90.000 During the y6ar, the charity paid grants lo other Care & Repalr Inslitutlons of £100,00012023'. £90,000) r81alng lo Iha NGED South Wales Afforijable W8rrnlh Prolect12023.. Westem Power PSR prolecll Net nM91[0xp•ndlturO) Nel InGornell8xpendltur$l k5 slated after charglngllcred5tlngl'. 2024 2023 Audltors. remuneratlon Audllors, r8muneralon for non audlt work Other operallng leases 7.310 2,000 6,400 2.000 Trustees, remun8ratlon and bonglit5 The wer& no trustee5' rernuneralion or other benefit8 for the Year Ended 31 March 2024 nor for the year ended 31 March 2023. Trustees. exp¢ns8S 2024 2023 Truslee$' expBnses 117 staff costs 2024 2023 Wages and salaries Soci81 Security c05ts Other pension costs 1.192,067 107,950 49.662 965,007 83,397 43,091 ¢onllnued... Page 24
Car• & Ropalr Cardlff And Thg Val8 Not&s to tho Consolldated Flnzncial Statements- contlnued Forthe Yèar Ended 31 March 2024 Durlng the year remuneratlon of £118.33012023. £96.5841 was Pa to key managemènt personnel. The average monthly numbèr of employees during the year was as fr>llows'. 2024 2023 Setvlce 41 The nurnber ol etnployees whose employee benefits lexduded empbyer pension c051sl exceeded £60,000 wa5: 2024 2023 £60,l- £70,000 £70,001- £80,000 continued... Pag# 25
Care & Repair Cardiff And The Valo Notes to Ihe Con8olld8t8d Flnanclal Stat8ments. contlnued foT the Year Ended 31 March 2024 Comparatlv&$ for tho ¢onsolld8tod s¢atgment of flnanclal actlvltlo8 Unreslrfcled fund Restricted Total funds funds Incomg and andowmonts from Donations and legacles Charltablo actlvltles Care & R8palr 71.66S 11.666 3.306,039 263,535 3,569,574 Investrnent incom8 Othgr InGome 5,326 1.531 5,328 Total 3,324.562 263,535 3,588.097 Expondlture orr Raising funds Charitable actlvltle$ Care & Repair 3.202,605 272,699 3,475,304 Total 3 202 605 272 699 3,475.304 Net Incomell6XP8nditurel 121,957 19.1661 112.791 Total funds brought forw•rd 627,651 167,894 795,545 Total funds Caled forward 10. Flxed ass9¢ Invostmonts Unllsted Investments Group and Company Market value Cost brought f(Kward AddRion5 301,528 17,823 Not book value At 31 MaKh 2024 319351 At 31 March 2023 301.528 There were no Investment a5581s outslde the UK. 11. stock GTOUP Company 2024 2023 2024 2023 stock 68.918 52,D60 Page 26
Care & Repalr Cardiff And Thp Vale Note8 to th8 Flnanclal Statemènts- ¢ontlnu8d for the Yoar Ended 31 March 2024 12. Dèbtors: amount8 falllng due wlthln one year Group Charity 2024 2023 2024 2023 Trade debtors Prepayments and accrued IrKorne 174,300 131,432 11,479 372,922 12,679 8,524 173.527 131,432 4,772 159,831 340,342 12,679 VAT Amounts owed from group undertaklnGS 128.730 317211 394.125 469 305 481751 13. Crgdltor8: amounts falllng dug wlthln on• year Group Charlty 2024 2023 2024 2023 Trade ¢redilors Amounts owed to group undertaklng8 Social security and oth2r taxes other ciedltors VAT 122,929 75.004 77.554 59,716 15,309 s,e64 42,102 19,312 fj5.088 8.973 26,623 24.356 27,404 15,121 22,134 53,115 26,623 32,398 AcGrual$ and d8ferr8d incorne 27,098 17,147 192,552 228.586 175.390 136,454 14. Lea51ng agrogmonts Mlnlmum leasa payments under non4an¢ell8trAe operatitvJ leases fall due a8 follows.. 2024 2023 withln one year Between one and five years In more than five years 97,470 91,389 95,338 68,540 188 659 178.611 Rentals p8yabte under op8rating leases are ¢harged Sn the profil and bss aciount on a Strah1 line basis over the lease tErm. During the yeai. rental 18as8 P8yments of £79,75212023= £73,908) have rpsDgnls@d as 2n expen59. Page 27
Care & Repalr Cardiff And The Vale Notè5 to the Flnanclal Statèments. continu8d for tho Year End8d 31 March 2024 15. Movement In funds Nel movemÈnt In funds Transfers belw88n fu5 At 1.4.23 At 31.3.24 Unr8Strlcted funds Geneial fund 749.608 114.842 164.Wl 799.867 Restrlcted funds Cllent Fund Warranly. R8palr and Replacetn8nl Fund IWRRFI Hardshlp Fund R6stricl8d WG HIA Giant D8gnated Funds 3.353 142.883 13871 2,966 142.883 12,492 2.1QO 153.(X771 111,5761 14.592 53.007 11,576 158,728 162.8701 64,583 160.441 TOTAL FUNDS 908,338 Ntst tnovetnent In funds, InclJdFd In th8 above are asfollows= Incomlng resources R8sour¢8s Movem8nt In expended funds Unrgstricted funds General fund 2.431.173 12,316.3311 114,842 R8StTlcted funds Cllent Fund Warranty, Repair and Replacernent Fund IWRRFI Hlll Snook Hardship fund Restricted WG HIA Grant Reslrfcted WG RRAP Capllal Grant Deslgnaled Funds 41.744 142.1311 (387) 501.940 2,51X) 14,242 498.831 326,330 1501,9401 12,5001 {12,1421 1551,8381 1326,3301 2,100 153,0071 1.385,587 11,448,457) 162,8701 TOTAL FUNDS 3.816.760 3.764,7881 51,972 Pag6 2B
Care & Repalr Cardlff And Tha Val8 Notes to the Financlal Statomènt$- contlnuèd for tho Year Endod 31 March 2024 15. Movem8nt in funds- contlnued Compardtlvtr yoar Net movement In funds Transfers befvjeen funds At 1.4.22 At 31.3.23 Unrestrlct8d funds General fund 627,651 218.735 196,7781 749.608 Restrlct¢d fund8 Client Fund Waiianly, Repalr and Replacemenl Fund (WRRFI Hardshlp fund Slr Georgg Earle Hardshlp Restricted WG HIA Grant Restricted WG RRAP Capltal Grant De51gnated Fund5 14,057 110.704} 3.353 142,883 8,912 2,042 142.883 12.492 3.580 12,0421 134,6881 34.688 62 0831 167.894 1105,9441 96.778 158.72B TOTAL FUNDS 795 545 112,791 Nel movemont in funds, induded In th& abov8 ara as follow8.. Incoming rèsources Resources Movement in expended funds UnTg$trl¢tod funds Gen8r81 ftjnd 2.233.208 12.014,4731 218,735 Rèsirlctsd funds Cllent Fund Warranty, R8pair and Replacernent Fund IWRRFI 139,921 501.938 1150.6251 1501.9381 110,7041 Hill Snook Hardship fund Slr George Earle HardshSp Funds Restrl¢led WG HIA Grant Restrlcled WG RRAP Capital Grant Desianat8d Funds 2.500 10,678 12.5001 17.0981 12,0421 1505,3651 1279,7371 3.580 12.0421 134,6881 171 470,671 279,730 TOTAL FUNDS 3,838,852 13,525.8611 112.791 G8neral funds are avallable forthe use at the trustees, dk8crellon In rurIheran of the obJe¢Uves or the Charity. Gllent funds and Hardship fund5 are he on behalf ol specific dients where rnoney has been ralsed ¢owards completing works on thel¥ bÈhall. The money is raised from chsrilable organisgllons. don8tK)ns and fund ralslng a¢tlvlll8s and18 h81d lo be spent on 5peclnc hlghllghtad Issues. PHge 29
Care & Repair Cardlfl And Thg Vale Not95 to the Flnanclal Statements- contlnued for the Year Endpd 31 March 2024 15. Movement In fund5- continued Warranty, Repair and Replacement Fund IWRRFI Is hdd speclficalTy to provlde s8CeS for cli8nls that are defined as Èllglble by the Independent Livlng Servlce at Cardiff CK)uncil. The Hll Snook Fund are held on behalf of any cliènt rwulring ernerg8ncy 888iStgn¢e ats deetned appropmate by the Agency because ol monles donated from the Hill Snook Fund viq Cardiff and Val Age Conneds. Care & R8palr Home Improvement Services is the subsldlary whose results are recognlsed in the consolidated results. Thelr reserves ale restricted lo lh8 prole(ts being compleied by them. W8L8h Govérnrnent HIA Grant- Funds held spe¢ifiGallyto provide Homè ImprovernentAgency services which help older IfjO+l, dlsabled and vulnerable pooplo who own Iheliown horne Dr Ilve In prtvate rented accomrnodallon to Ilve Independentty 81 home. Welsh Government RRAP Capltal Grant Funds held $pe¢lfl¢ally to provld8 mlnor repalrs and adaptatlons lo the propertle5 of older, dlsabled and vulneFabie people a$ part of a partnership approach that prowd8s a rapld resPOn5e lo refarrals from Health and Soci81 Care professlonals. 16. Rèlated party dls¢108ur•6 Thè Group have taken advantagè of exemptlon. under the 18rms of Financlal Reportino Standard FRS102'ThÈ FInan87 Reporting Standard applicable in the UK and Republl¢of Irel8nd', notto disdose related party transatlions with whdly own8d subsldlaries withitTr th8 group. Outsltje of grP tr8nsactions. thew were no related party transdGfjon5 for the year ended 31 March 2024. 17. P8nslon ¢ommltments The charity operates a d&fined ¢onlribulion pension scheme. The pension cost charge for the year represents conliibuiions payable by the charitsble group lo the ssheme alld amounted lo £49,662 12023.. £43,091}. 18. Reconciliallon of net In¢om•ll•xp8nditur81 to ngt cash flow Irom opeTatlng a¢tlvltlos 2024 2023 Nai Ineomell8xpondlturel for the Nportlng pertod las pèrth Statement of finarbclal actlvltl¥$l Adlustm0nt5 for.. D8creasÈ I Ilncreasel In stock Dècrease I IlnGre3sel in debtors IDecrea881 I Intreyse In Gieditors 51,972 112,791 11e.8581 76,914 136,0341 112.1831 {195.3061 104,730 Net cash piovlded by (used Inl op8rallng avie8 75,994 10,032 19. Analy818 of chang83 In n•t fund5 At 1.4.23 ¢a5h flow At 31.3.24 N•t cash Ga5h at bank 447 380 Total 430.704 141,4951 389,209 Page 30
Car6 & Repalr Car(Ilff And Thg Val Dotalled Consolldated Statement of Flnanciil Actlvltl8$ for tho Year Endod 31 March 2024 2024 2023 Incom8 arml endowments Donatlons and 109ado$ Donations 14,898 11,666 Charltable actlvltles Works Income Client Fund Income WRRF Fund Incom& Grants 1,414,659 41.744 501,940 1,822.663 1.328,446 139,921 510,938 1.590,269 3,781,006 3.569,574 Other in¢ome Investment income 3,033 17,823 5.326 Total Incomlng rg$our¢g9 3,816.760 3,588.097 Expendltur¢ General Wages Sorial security Penslons Rent Insuranc8 Telephon8 Postage and ststlonery Sundrles Travel and motor Employee benefltS Trainlng and conference fees Subscription8 Recruitfflenl Materlals and equlprnent CDmputer Costs Cblhlng Costs R&pairs and Renewals Slor8ge costs Conliactor cost8 Cllenl fund expenditure Preventative 5erwces Grants lo In$tllutlons fj,192,7 107,950 49.662 22.000 28,015 31,542 8,338 23,808 965,007 89,397 43,091 22,000 19,492 59,000 7.658 18.750 112.196 4,334 3.633 4,933 4,096 1.119 169 86,199 518 e75 19,350 17,056 904,012 544,071 479,748 100,000 110,659 594 3,153 10,105 7,553 597,26g 662,(6 629,9 90,000 3.746.294 3,457,084 Thls page does not form part of the slalutory flnanclal statements Page 31
Caro & R*palr Cardlff And The Va18 Dotalled Stat8mont of Flnanclal Actlvlti for the Y88r Endgd 31 March 2024 Support costs 2024 2023 Flnan¢e Bank charg8s 1.060 1,098 Governance costs Auditors. rernuneralion Legal and profe5skJnal fees 9.310 8,124 8,400 18,494 18,220 Ttstsl rosourc8S 8XP8ndad 3.764,788 3,475.304 Ng1 lexpgndltureylncome 51.972 112.791 Thls page does not form part of the statutory Ilnanclal stat8ments Paoe 32