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2025-03-31-accounts

Charity registration number 1161807 (England and Wales)

CALM MEDIATION

(CHARITABLE INCORPORATED ORGANISATION)

ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) LEGAL AND ADMINISTRATIVE INFORMATION

Trustees P George (Chair) L Pilipovic (Treasurer and Chair of (Appointed 29 Nov 2024) Finance and Risk Committee) C Pickard O Adeloye N Edwards N Wojnar Charity number (England and Wales) 1161807 Principal address 92 Camberwell Road London SE5 0EG Independent examiner Harling & Kirk Accountants Limited 4 Bowden Lane High Wycombe Buckinghamshire HP11 1DL Bankers Virgin Money 154 - 158 Kensignton High Street London W8 7RL

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) CONTENTS

Page
Trustees' Report - Foreword 1 - 2
Trustees' report 3 - 6
Independent examiner's report 7
Statement of financial activities 8
Balance sheet 9
Statement of cash flows 10
Notes to the financial statements 11 - 21

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT - FOREWORD

FOR THE YEAR ENDED 31 MARCH 2025

Foreword

Conflict, when left unresolved, can fracture families, destabilise communities, and deepen inequality—especially in the most disadvantaged areas. At Calm Mediation, we work to address these challenges head-on across London and the South East, offering people a chance to rebuild relationships, restore trust, and move forward. For those we support, the impact is often life-changing. For our funders, mediation represents a highly cost-effective approach, delivering measurable social and economic outcomes.

This year, we provided direct support to over a thousand people struggling with conflict, with many more benefitting indirectly from our services. Across our Neighbour Mediation, Community Mediation, Restorative Justice, and Workplace Mediation services, where those in conflict agreed to engage, over 90% reached agreement on a path forward. In addition, we delivered training to over 200 people.

The year also brought significant challenges, including the unexpected cancellation of previously agreed funding for a substantial project, and continuing operating losses for our Legal Aid-funded Family Mediation service. Faced with a financial deficit, we reviewed both our portfolio of services and our management structure to ensure a sustainable model for the future.

Regrettably, we concluded that we could no longer provide Family Mediation services. The current Legal Aid rates, coupled with the administrative burden of compliance, made it impossible to deliver the service without a substantial cross-subsidy we could no longer sustain. I want to thank all those involved in our Family Mediation service—no area we’ve worked in has been more impactful, and we are immensely proud of the team’s contribution. We are now working to transfer the service to another organisation, ensuring continuity for those who need it most.

Shortly after the end of the year, Ed Procter stepped down as our CEO, having steered us through an important transitional phase. He is succeeded by John Naldrett, formerly our Head of Mediation Services. Ed led the organisation with great drive and energy, and leaves a lasting legacy. I’m delighted that he will continue to work with us over the year ahead as Director of our Restorative Justice programme. John brings five years of hands-on experience at Calm, and now leads a strong senior team—Dave Walker MBE and Freddie de Luca—united in their vision for Calm’s future and sharing a deep commitment to our mission.

During the year, I took over from Chris Pickard as Chair; he continues to serve as a trustee. I would like to recognise Chris’s great contribution over an extended period in guiding the Board through critical leadership transitions and the merger that created the Calm we know today. I also extend sincere thanks to Ralph Strang and Joe Martin, who stepped down from the Board after many years of dedicated service.

I’m pleased to welcome Latinka Pilipovic as our new Treasurer. Her financial acumen and expertise as a senior Chartered Accountant will be a valuable asset to us in the years ahead.

Alongside our existing portfolio of partnerships and delivery contracts—including our core relationship with MOPAC to deliver Restorative Justice in London—I am delighted to report continued progress across our services. Our Neighbour Mediation team has launched a new partnership with Clarion Housing Group to support their residents. Our Peer Mediation Service continues to expand, with new projects in Ipswich and Bury St Edmunds. And at the end of the year, we began an important partnership with the Lankelly Trust, funding Peer Mediation in Barking and Dagenham.

Resolving conflict is a complex and time-intensive process that demands patience, perseverance, and finely honed skills in listening, communication, and negotiation. I want to express my sincere gratitude to our dedicated volunteers, trustees, and staff for the remarkable work they do in helping individuals caught in conflict find a path toward positive change. I also extend my thanks to our service users, funders, and partners for the trust and support they’ve shown us throughout the year.

At Calm Mediation, we believe that investing in community-based conflict resolution delivers clear human, social, and economic benefits. We see it as a vital contribution to building a more compassionate and cohesive society. Mediation helps prevent homelessness, child poverty, crime, and mental health crises; it enables families to navigate the aftermath of relationship breakdowns; it supports both victims and offenders in the healing process; and it contributes to improved attendance, behaviour, and academic achievement in schools. The message is simple and powerful: mediation matters—and it works.

I hope this report offers insight into our impact and progress—and that it inspires you to support the wider adoption of community mediation and restorative approaches. It is a privilege to serve as Chair during this important chapter in Calm Mediation’s story.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT - FOREWORD (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

Paul George ~~..............................~~ Paul George (Jan 30, 2026 09:44:04 GMT) P George Chair of Trustees 30/01/26 Date: .........................

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT

FOR THE YEAR ENDED 31 MARCH 2025

The trustees present their annual report and financial statements for the year ended 31 March 2025.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the Charity's governing document, the Charities Act 2011, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (Published in October 2019).

Objectives and activities

Our mission is to serve the public by promoting conflict resolution and reconciliation, supporting the wellbeing of crime victims, and aiding the rehabilitation of offenders across London and the South East. To achieve this, we offer mediation and other conflict resolution services, alongside training in mediation, coaching, and communication skills. The Trustees confirm that all the Charity’s work has been undertaken for the public benefit, and that they have fulfilled their duty to consider and follow the Charity Commission’s guidance on public benefit when exercising their powers and responsibilities.

Calm Mediation’s Vision and Values

Calm Mediation’s Mission is: A Voice, A Choice, A Chance for Change:

Our values:

· Openess : We foster constructive communication and welcome fresh ideas and change.

· Fairness : We are committed to equitable treatment and fair solutions for all.

· Excellence : We work to ensure our communities have access to the highest standard of mediation and restorative justice expertise.

· Community Focused : We strengthen communities by improving relationships and building people's capacity to resolve conflicts.

Public benefit

The Trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the Charity should undertake.

Our Activities

Calm Mediation delivers a wide range of conflict resolution services, including:

Throughout the year we also provided family mediation services - assisting separating or divorcing couples with arrangements for children, finances, and other family matters. Regrettably, we have now needed to discontinue this service to protect our financial sustainability.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

Working in partnership

We work to benefit the public through partnerships with Local Council Housing departments, Housing Associations across London, Victim Support, the Metropolitan Police, schools, universities, and local community organisations. We also receive referrals from advice and voluntary agencies and are supported by funding from charitable trusts and foundations.

To promote understanding of conflict resolution, we run regular awareness sessions. For example, we delivered two sessions at the Civil Mediation Council’s national conference in November. Our service managers and coordinators also participate in multi-agency meetings to share expertise and best practices.

Our Working Practices

We adapt to the needs of those we serve by offering both in-person and online meetings. Volunteers are supported with regular development sessions that contribute to their Continued Professional Development (CPD).

Our commitment to excellence is reflected in the accreditations and memberships we hold:

Achievements and performance

Calm Mediation remains committed to delivering effective conflict resolution services, including neighbour and community mediation, peer mediation, and workplace mediation across all London boroughs. We also operate a London-wide Restorative Justice (RJ) service in collaboration with MOPAC. In addition, we provide training for organisations within the third sector.

Financial review

Income for the year ending 31 March 2025 was £588,825 and expenditure was £610,010, resulting in a loss of £21,185. At the end of the financial year, our reserves sat at £107,721.

45% of our income is derived from our Restorative Justice service, funded by MOPAC. This funding is secure until 31 March 2026. See future plans on page 5 for further information on this.

Our Neighbour Mediation and Peer Mediation Services, generating, 35% of our income, flow from 30 annual contracts and partnerships, most of them long-established. The balance of our income flows from a diversified range of activities including training, consulting, and one-off commissions to provide workplace and community mediation services.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2025

Reserves Policy

The Board of Trustees monitors strategic and operational risks, including the management of reserves. The charity’s policy is to maintain reserves sufficient to cover three months of its operating costs in the event of a substantial disruption to its income. Its current reserves are below that level after this year’s financial losses. Following a review of our cost base, plans are now in place to achieve financial surpluses from operations over the coming years to increase our reserves.

Risk Management

Calm Mediation maintains an up-to-date Risk Register, reviewed quarterly by the Finance and Risk Committee. The organisation holds insurance that the Board of Trustees consider appropriate to the scope of its activities and the risks it faces, including such cover as is required by law. Both staff and volunteers receive training in safeguarding and risk assessment.

Debts and Guarantees

As of the date of the statement of assets and liabilities, the Board of Trustees confirms that the charity has no outstanding debts secured by charge over any of its assets, and no contingent liabilities arising from guarantees issued by the charity, other than obligations under operating leases.

Plans for the future

The charity’s priority for the coming years is to develop its existing services while maintaining financial stability and ensuring sustainable growth. Our focus is on strengthening community cohesion, supporting education, reducing reoffending, and contributing to improved wellbeing, in line with our charitable objectives.

To achieve this, we plan to:

On 8 January 2026, the Charity was informed that our contract with MOPAC for Restorative Justice services would not be extended. While the impact is material, the Charity will focus on its operation of other services going forward as a going concern.

Structure, governance and management

Calm mediation is registered with the Charity Commission as a Charitable Incorporated Organisation (CIO), number 1161807, operating under a constitution as its governing document.

Trustees

The Charity is governed by a Board of Trustees, who provide strategic oversight to ensure that Calm Mediation delivers on its charitable objectives, complies with its constitution and legal obligations, and manages its resources responsibly. The Board currently consists of six trustees and meets quarterly to provide governance and review activities and finances. The Finance and Risk Management Sub-Committee meets quarterly and reports back to the full Board. We plan to expand our board in the coming year, and to take the opportunity to broaden representation of the communities we serve among our trustee group.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

The Trustees who served during the year and up to the date of signature of the financial statements were:

P George (Chair)

L Pilipovic (Treasurer, Chair of Finance & Risk (Appointed 29 November 2024) Committee) C Pickard O Adeloye N Edwards M Wojnar J Martin (Resigned 29 November 2024) R Strang (Resigned 29 November 2024)

(Appointed 29 November 2024)

Senior Leadership Team

Throughout the financial year, Calm Mediation was led by CEO Ed Procter, supported by the Senior Leadership Team: Wendreda De Luca (Director of Development), David Walker (Director of Mediation), and Julie Clarke (Head of Restorative Justice). Ed Procter stepped down as CEO and was succeeded by John Naldrett, who was previously Head of Mediation Services. Ed continues to work with our senior team [overseeing delivery of our work for MOPAC].

Staff

We have a team of 12 full time and part time staff. They are supported by 4 consultants providing specialist services on a part-time basis and as required.

Volunteers

Our total volunteer network consists of 148 people.

The Trustees' report was approved by the Board of Trustees.

Paul George ~~..............................~~ Paul George (Jan 30, 2026 09:44:04 GMT) P George (Chair) Trustee 30/01/26 Date: .............................................

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) INDEPENDENT EXAMINER'S REPORT

TO THE TRUSTEES OF CALM MEDIATION

I report to the Trustees on my examination of the financial statements of Calm Mediation (the Charity) for the year ended 31 March 2025.

Responsibilities and basis of report

As the Trustees of the Charity you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011.

I report in respect of my examination of the Charity’s financial statements carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the Charities Act 2011.

Independent examiner's statement

Since the Charity’s gross income exceeded £250,000, the independent examiner must be a member of a body listed in section 145 of the Charities Act 2011. I confirm that I am qualified to undertake the examination because I am a member of ACCA, which is one of the listed bodies.

Your attention is drawn to the fact that the charity has prepared the financial statements in accordance with the relevant version of the Statement of Recommended Practice applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) in preference to the Accounting and Reporting by Charities: Statement of Recommended Practice issued on 1 April 2005 which is referred to in the existtant regulations but has now been withdrawn. I understand that this has been done in order for the financial statements to provide a true and fair view in accordance with UK Generally Accepted Accounting Practice.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.

F. Harling ACCA Harling & Kirk Accountants Limited

4 Bowden Lane High Wycombe Buckinghamshire HP11 1DL Date: ............................

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT

FOR THE YEAR ENDED 31 MARCH 2025

Unrestricted
Restricted
funds
funds
2025
2025
Notes
£
£
Income from:
Donations and legacies
2
4,501
164
Charitable activities
3
434,160
150,000
Investments
4
-
-
Total income
438,661
150,164
Expenditure on:
Raising funds
5
24,150
213
Charitable activities
6
456,839
128,579
Loss on disposal
10
229
-
Total expenditure
481,218
128,792
Net income/(expenditure) and
movement in funds
(42,557)
21,372
Reconciliation of funds:
Fund balances at 1 April 2024
128,906
-
Fund balances at 31 March
2025
86,349
21,372		 Total
Unrestricted
Restricted
funds
funds
2025
2024
2024
£
£
£
4,665
8,586
-
584,160
532,047
2,100
-
26
-
588,825
540,659
2,100
24,363
31,465
-
585,418
501,996
2,100
229
-
-
610,010
533,461
2,100
(21,185)
7,198
-
128,906
121,708
-
107,721
128,906
-		 Total
2024
£
8,586
534,147
26
542,759
31,465
504,096
-
535,561
7,198
121,708
128,906

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) BALANCE SHEET

AS AT 31 MARCH 2025

Notes
Fixed assets
Tangible assets
11
Current assets
Debtors
12
Cash at bank and in hand
Creditors: amounts falling due within
one year
13
Net current assets
Total assets less current liabilities
The funds of the Charity
Restricted income funds
16
Unrestricted funds		 2025
£
92,739
97,103
189,842
(92,738)		 £
10,617
97,104
107,721
21,372
86,349
107,721		 2024
£
115,236
77,430
192,666
(68,644)		 £
4,884
124,022
128,906
-
128,906
128,906

The financial statements were approved by the Trustees on .........................

Paul George ~~..............................~~ Paul George (Jan 30, 2026 09:44:04 GMT) P George (Chair) Trustee

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 MARCH 2025

Notes
Cash flows from operating activities
Cash generated from operations
21
Investing activities
Purchase of tangible fixed assets
Investment income received
Net cash used in investing activities
Net cash generated from financing activities
Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year		 2025
£
(8,736)
-		 £
28,409
(8,736)
-
19,673
77,430
97,103		 2024
£
(4,281)
26		 £
25,563
(4,255)
-
21,308
56,122
77,430

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

1 Accounting policies

Charity information

Calm Mediation was set up in 1995, and has changed status to a Charitable Incorporated Organisation (CIO) which was granted by the Charity Commissioners on 22 June 2015. The registered CIO number is 1161807.

1.1 Basis of preparation

The financial statements have been prepared in accordance with the Charity's governing document, the Charities Act 2011, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (published in October 2019). The Charity is a Public Benefit Entity as defined by FRS 102.

The financial statements have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a true and fair view. This departure has involved following the Statement of Recommended Practice for charities applying FRS 102 rather than the version of the Statement of Recommended Practice which is referred to in the Regulations but which has since been withdrawn.

The financial statements are prepared in sterling, which is the functional currency of the Charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention, modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value. The principal accounting policies adopted are set out below.

1.2 Going concern

At the time of approving the financial statements, the Trustees have a reasonable expectation that the Charity has adequate resources to continue in operational existence for the foreseeable future. Thus the Trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

On 8 January 2026, the Charity was informed that our contract with MOPAC for Restorative Justice services would not be extended. While the impact is material, the Charity will focus on its operation of other services going forward as a going concern.

1.3 Charitable funds

Unrestricted funds are available for use at the discretion of the Trustees in furtherance of their charitable objectives unless the funds have been designated for other purposes.

Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

1.4 Income

Income is recognised when the Charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received.

Cash donations are recognised on receipt. Other donations are recognised once the Charity has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation.

Legacies are recognised on receipt or otherwise if the Charity has been notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

1 Accounting policies

(Continued)

1.5 Expenditure

Liabilities are recognised when either a legal or constructive obligation to transfer resources exists.

Costs of raising funds are those expenses related to the generation of voluntary, fundraising or investment income.

Expenditure relating to charitable activities includes expenditure directly attributable to the delivery of charitable activities.

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Fixtures and fittings Straight Line over 5 years Computers Straight Line over 3-10 years

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities.

1.7 Impairment of fixed assets

At each reporting end date, the Charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).

1.8 Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

1.9 Financial instruments

The Charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the Charity's balance sheet when the Charity becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

1 Accounting policies

(Continued)

Basic financial liabilities

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the Charity’s contractual obligations expire or are discharged or cancelled.

1.10 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

Termination benefits are recognised immediately as an expense when the Charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.11 Retirement benefits

The charity operates a defined contribution pension scheme. Contributions are charged in the accounts as they become payable in accordance with the rules of the scheme.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

2 Income from donations and legacies

Unrestricted
Restricted
funds
funds
2025
2025
£
£
Donations and gifts
4,501
-
Grants
-
164
4,501
164
Income from charitable activities
Unrestricted
Restricted
funds
funds
2025
2025
£
£
Services provided under
contract
434,160
150,000		 Total
Unrestricted
Restricted
funds
funds
2025
2024
2024
£
£
£
4,501
8,586
-
164
-
-
4,665
8,586
-
Total
Unrestricted
Restricted
funds
funds
2025
2024
2024
£
£
£
584,160
532,047
2,100		 Total
2024
£
8,586
-
8,586
Total
2024
£
534,147

3 Income from charitable activities

4 Income from investments

Interest receivable
Expenditure on raising funds
Unrestricted
Restricted
funds
funds
2025
2025
£
£
Fundraising and publicity
Staging fundraising
events
1,234
213
Staff costs
22,916
-
24,150
213		 Unrestricted
Unrestricted
funds
funds
2025
2024
£
£
-
26
Total
Unrestricted
Restricted
Total
funds
funds
2025
2024
2024
2024
£
£
£
£
1,447
3,497
-
3,497
22,916
27,968
-
27,968
24,363
31,465
-
31,465		 Unrestricted
Unrestricted
funds
funds
2025
2024
£
£
-
26
Total
Unrestricted
Restricted
Total
funds
funds
2025
2024
2024
2024
£
£
£
£
1,447
3,497
-
3,497
22,916
27,968
-
27,968
24,363
31,465
-
31,465
Total
2024
£
3,497
27,968
31,465

5 Expenditure on raising funds

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2025

6 Expenditure on charitable activities

Direct costs
Staff costs
Depreciation, impairment and loss on disposal
Staff recruitment costs
Learner Registration
Interpreter costs
Venue costs and refreshments
Volunteer/staff training & expenses
Bad debts
Contracting
Share of support and governance costs (see note 7)
Support
Governance
Analysis by fund
Unrestricted funds
Restricted funds		 2025
£
369,070
2,774
1,450
765
4,127
9,803
3,892
(979)
72,959
463,861
70,760
50,797
585,418
456,839
128,579
585,418		 2024
£
331,995
1,123
8,702
418
2,751
11,074
2,091
2,437
60,043
420,634
48,437
35,025
504,096
501,996
2,100
504,096
Rent and rates
Light and heat
Health & safety
Repairs, maintenance and cleaning (inc. moving costs)
Computer and data costs
Printing, postage, stationery and office
Telephone costs (inc. hire of equipment)
Marketing and advertising
Bank charges
Travel and meetings
Governance		 2025
£
23,145
2,223
1,865
3,596
5,382
5,542
12,650
12,819
280
3,258
50,797
121,557		 Total
2024
£
22,301
1,679
903
2,116
4,628
3,040
10,778
1,441
464
1,087
35,025
83,462

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

7
Support costs allocated to activities
Governance costs comprise:
Staff costs
Legal and professional
Accountancy fees
Insurance		 (Continued)
2025
2024
£
£
5,729
6,991
23,426
10,556
16,970
13,931
4,672
3,547
50,797
35,025		 (Continued)
2025
2024
£
£
5,729
6,991
23,426
10,556
16,970
13,931
4,672
3,547
50,797
35,025
35,025

Governance costs includes payments of £2,000 (2024: £2,000) to the independent examiner for an independent examination and accounts preparation.

8 Trustees

None of the Trustees (or any persons connected with them) received any remuneration or benefits from the Charity during the year, other than the payments which are disclosed in Note 18. Two trustees were reimbursed expenses in the year of £87 (2024: One trustee £86).

9 Employees

The average monthly number of employees during the year was:

Directors
Coordinators
Total
Employment costs
Wages and salaries
Social security costs
Other pension costs		 2025
Number
1
10
11
2025
£
346,556
29,568
21,591
397,715		 2024
Number
1
9
10
2024
£
323,428
26,578
16,948
366,954

There were no employees whose annual remuneration was more than £60,000.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2025

10 Other expenditure

Unrestricted
Unrestricted		 Unrestricted
Unrestricted		 Unrestricted
Unrestricted
funds funds
2025 2024
£ £
Net loss on disposal of tangible fixed assets 229 -
11 Tangible fixed assets
Fixtures and Computers Total
fittings
£ £ £
Cost
At 1 April 2024 233 11,953 12,186
Additions - 8,736 8,736
Disposals - (4,779) (4,779)
At 31 March 2025 233 15,910 16,143
Depreciation and impairment
At 1 April 2024 84 7,218 7,302
Depreciation charged in the year 46 2,728 2,774
Eliminated in respect of disposals - (4,550) (4,550)
At 31 March 2025 130 5,396 5,526
Carrying amount
At 31 March 2025 103 10,514 10,617
At 31 March 2024 149 4,735 4,884
12 Debtors
2025 2024
Amounts falling due within one year: £ £
Trade debtors 77,239 100,305
Other debtors - 100
Prepayments and accrued income 15,500 14,831
92,739 115,236

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

13 Creditors: amounts falling due within one year

Notes
Other taxation and social security
Deferred income
14
Trade creditors
Accruals		 2025
£
34,056
39,371
9,608
9,703
92,738		 2024
£
29,056
31,258
2,859
5,471
68,644

14 Deferred income

Deferred income
Southern Housing Group
London Borough of Harrow
Bacon's College
Women's Pioneer Housing Ltd
Karibu Community Homes
Eastern Education Group
Mayor & Burgesses of LB of Southwark
A2 Dominion
Royal Borough Of Kensington Upon Thames
London Borough of Southwark
Goldsmiths, University of London
Eurostar
Curve Media
Unison Change Management Ltd		 2025
£
1,875
490
833
1,167
1,250
3,625
11,250
600
3,333
165
12,083
-
-
2,700
39,371		 2024
£
1,875
-
1,183
-
-
-
-
-
3,333
-
12,083
7,696
2,388
2,700
31,258
The above deferred income wholly relates to services to be carried out in 2025/26.
15 Retirement benefit schemes
2025 2024
Defined contribution schemes £ £
Charge to profit or loss in respect of defined contribution schemes 21,591 16,948

The Charity operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the Charity in an independently administered fund.

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

16 Restricted funds

The income funds of the Charity include restricted funds comprising the following unexpended balances of donations and grants held on trust subject to specific purposes:

At 1 April Incoming Resources At 31 March
2024 resources expended 2025
£ £ £ £
Living Wage Grant - 164 (164) -
Mayors Office for Policy & Crime - 150,000 (128,628) 21,372
- 150,164 (128,792) 21,372
Previous year: At 1 April Incoming Resources At 31 March
2023 resources expended 2024
£ £ £ £
United St Saviours Fund - 2,100 (2,100) -
17 Analysis of net assets between funds
Unrestricted Restricted Total
funds funds
2025 2025 2025
£ £ £
At 31 March 2025:
Tangible assets 8,316 2,301 10,617
Current assets/(liabilities) 78,033 19,071 97,104
86,349 21,372 107,721
Unrestricted Restricted Total
funds funds
2024 2024 2024
£ £ £
At 31 March 2024:
Tangible assets 4,884 - 4,884
Current assets/(liabilities) 124,022 - 124,022
128,906 - 128,906

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025

18 Operating lease commitments

At the reporting end date the Charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

Within one year
Between two and five years		 2025
£
22,487
11,000
33,487		 2024
£
12,498
487
12,985

The operating leases represent leases of telephone equipment from third parties and rent of premises.

19 Related party transactions

During the year payments of £Nil (2024: £337) and £675 (2024: £2,228) were made to Tracey Adamson and Ralph Strang, Trustee's of the Charity, for services provided to the Charity. In addition, payments of £Nil (2024: £675) were made to Lion Litigation Limited, a company controlled by Trustee Nikki Edwards, and £5,013 (2024: £2,813) was paid to Burning Amber Productions Limited, a company controlled by Trustee Mirka Wojnar. Again, these payments related to services provided to the Charity.

All payments were made on an arms length commercial basis for services separate from the Trustee role performed, and they were authorised by the other Trustees as necesary.

20 Controlling party

The charity is controlled by the trustees.

21
Cash generated from operations
2025
£
(Deficit)/surplus for the year
(21,185)
Adjustments for:
Investment income recognised in statement of financial activities
-
Loss on disposal of tangible fixed assets
229
Depreciation and impairment of tangible fixed assets
2,774
Movements in working capital:
Decrease in debtors
22,497
Increase/(decrease) in creditors
15,981
Increase in deferred income
8,113
Cash generated from operations
28,409		 2024
£
7,198
(26)
101
1,022
5,983
(2,900)
14,185
25,563

CALM MEDIATION (CHARITABLE INCORPORATED ORGANISATION) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2025

22 Analysis of changes in net funds

The Charity had no material debt during the year.