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2022-12-31-accounts

Trustees' Annual Report for the period

Period start date Period end date Day Month Year Day Month Year From 1 12 2021 To 30 12 2022

Section A Reference and administration details

Charity name Stand-by-Me Bereavement Support Service for Children

Other names charity is known by Registered charity number (if any) 1161035

Stand-by-me

Charity's principal address Hitchin Youth Trust Ltd Lambourne House 111 Walsworth Road Hitchin Postcode SG4 9SP

Names of the charity trustees who manage the charity

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Trustee name Office (if any) Dates acted if not for whole
year
Name of person (or body) entitled
to appoint trustee (ifany)
Lesley Carol Morag
READ
Vice-Chair and
Safeguarding
Sandra Rosamond
BLACKER
Clinical
John BOTLEY Treasurer
Keith Stuart
WADSWORTH
Secretary
James LAWRENCE Marketing
Jane WALTON
Andrew NELLIS Digital
Neil
CUTHBERTSON
Human Resources
Ian COTTERILL Chair

Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

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Names and addresses of advisers (Optional information)

Type of adviser Name
Address
Name
Address
Independent Examiner Charles Goldstein Heartwood Accountants Ltd
Riverside House, 3 Place Farm
Wheathampstead
Herts AL4 8SB
Name of chief executive or names of senior staff members (Optional information)

Section B Structure, governance and management

Description of the charity’s trusts

Charitable lncorporated Organisation (ClO) with a 'Foundation' model Type of governing document constitution which was registered on 24 March 2015 (eg. trust deed, constitution) Charitable Trust How the charity is constituted (eg. trust, association, company) New Trustees are appointed by the existing trustees to maintain and Trustee selection methods ensure an appropriate skillset. Following retirements from the Trustees, (eg. appointed by, elected by) the Trust appointed a new Treasurer, someone with marketing experience and another to completely restructure digital record keeping and commensurate security, thus refreshing the charity's governance. The Trustees have also appointed a person with experience in Human Resources to ensure that employment practices, contracts and expectations of volunteers remain current, clear, proper and legal. New Trustees are appointed by invitation, consideration by all Trustees, references are sought and scrutinised. The Chair informed the Trustees of his intention to step down after serving since the inception of the Charity.

Additional governance issues (Optional information)

Trustees have in place a range of relevant policies including Safeguarding, You may choose to include Code of Conduct and Conflicts of lnterest. additional information, where The charity's Safeguarding Policy is reviewed annually and was developed relevant, about: significantly to enable online support to take place during the Covid  policies and procedures restrictions. The following policies are reviewed every three years: adopted for the induction and Health & Safety training of trustees; Equality & Diversity Confidentiality  the charity’s organisational Data Protection structure and any wider Lone Working network with which the charity Complaints works; Trustees receive induction, safeguarding and prevent training, as do staff  relationship with any related and volunteers. parties; DBS clearance is mandatory for all.

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 trustees’ consideration of Trustees have a detailed Risk Register as part of its Business Plan 2018major risks and the system 20. This is reviewed and updated on a regular basis and a thorough and procedures to manage review and new business plan is scheduled following the appointment of a them. new Chair. The particular and detailed policies written and approved in relation to the charity’s work during the Covid Pandemic were closely reviewed and adjusted as restrictions changed and demand for services increased. These related to the health and safety of administrative staff, volunteers and clients. Precise criteria were decided for online activities and once face to face sessions were allowed under Government guidelines. The changing regulations required quick but careful adjustments to practice and in some situations the charity’s normal operations were changed slightly to keep the service responsive – this particularly related to its links with schools through the Uniting Families programme. The Trustees erred on the side of extreme caution whilst doing its best to allow the Charity to continue to provide support to bereaved children and young people. Gradually, under careful review, the normal face-to-face contacts were restored and the Charity’s work returned to normal.

Section C Objectives and activities

Summary of the objects of the
charity set out in its
governing document
Summary of the main
activities undertaken for the
public benefit in relation to
these objects (include within
this section the statutory
declaration that trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit)
To provide and protect the health of bereaved children and young people
aged 0-19 living in North Hertfordshire and Stevenage by helping to
prevent the negative outcomes of grief affecting their health, education
and future life prospects through the provision of information, advice,
support and guidance to them, their families, carers and associated
professionals involved in their day-to-day care. This has recently included
developing targeted support for surviving parents but only in relation to
their own support of their child/ren, not specific adult bereavement
counselling.
'Grief is in two parts. The first is loss. The second is the remaking of life'
Anne Rolphe All trustees read the Charity Commission's guidance on
public benefit when they were drafting Stand-by-Me's charitable objects
as part of the successful application for charity registration as a ClO.
Stand-by-Me's charity classification is:

the advancement of education

the advancement of health or the saving of lives.
Trustees have received explicit evidence from self-assessment
questionnaires filled in by bereaved children and teenagers and oral
feedback from parents and family members that the charity's website and
newsletter, free telephone advice line, and group programmes have all
been beneficial and made a material difference to their lives following
bereavement. These activities have
1.
helped children and young people know what is happening and
what can help
2.
helped parents to understand and support their children
3.
given professionals information to support bereaved children and
young people
4.
provided ways for bereaved families to meet and share their
experiences.
The main benefits to children and families have been

the provision of an open access, early intervention, free at the
point of need, varied level of bereavement support

reduction in the need for referral to specialist services and target
agencies because of escalating levels of need

support for families to understand their grief reactions and

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enhance family functioning

Additional details of objectives and activities (Optional information)

During the period covered by this report the charity has continued to enjoy support from two types of volunteers:

It has been possible to return training of volunteers to face-to-face as the Covid pandemic restrictions ended.

You may choose to include further statements, where relevant, about:

Volunteers continue to organise and manage the now annual 'Remember-me' day when young people who have used Stand-by-me’s programme, and their families, can reconnect. The Charity continues to enjoy free accommodation provided by Letchworth Heritage Foundation, Hitchin Youth Trust. All volunteers received a specially commissioned Safeguarding leaflet to explain the responsibilities placed upon them in accordance with the charity's Safeguarding Policy; and certificates for training have been created.

The Young Ambassadors programme has also initiated a number of fundraising activities with young people who have benefited from the charity’s programme now raising its profile and taking a lead in promoting it and raising funds. This programme is a powerful continuation of the effectiveness and positive outcome of the clinical programme.

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Section D Achievements and performance

Summary of the main achievements of the charity during the year

The Stand-by-me group sessions for children and young people remain at the heart of the Charity's work and have now supported over 600 bereaved children and young people. The demand continues and a list of prospective participants is maintained with support offered as early as possible. All children and young people are professionally assessed to ensure they are ready for involvement in group sessions. These full assessments, carried out prior to the young people joining a group, have increasingly led to volunteers offering support to other members of the children's families.

The Big Lottery donation to fund a Family Bereavement Support Worker (FBSW): this was in line with the charity’s planning and designed to employ a person to draw a link between the children/young people, their families and their schools. This has proved to be enormously successful in linking school, families and bereaved young people but has also lead to ‘pressure’ to provide support directly to bereaved parents. A pilot and very limited scheme has run.

During the pandemic the FBSW worked tirelessly to mitigate the gaps created by the curtailment of the normal group sessions. She made phone contact with families and schools to provide support. She supported schools which experienced significant issues when they reopened. Gradually her work is returning to the pre-pandemic model but the demands are increasing.

Groups have been re-established for face-to-face sessions. The Contact-me programme for schools has been adopted by all the secondary schools in the Charity's area and most of the primary schools, schools, with volunteers (the primary author of the scheme and a clinician) continuing to provide training sessions primarily in schools. This revision and retraining programme will continue as schools seek more and more support in their work with bereaved children.

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Section D Achievements and performance

The growth in the scale, and success, of both these aspects of the Charity's work required a review of staffing in line with a full review of the Charity's business plan, in terms of its future sustainability. The input of the Trustee with digital expertise has led to a further review of the administration side of the charity’s work and a plan for implementation has been drawn up for thorough consultation.

The Young Ambassadors programme has proved to be of great benefit to both the participants and to the Charity in terms of its profile and fundraising, with impressive presentations being made by the young people at various high-profile local events. A compilation of videos made by the young people themselves has been used for fund and awareness raising purposes and this approach will be used with new ambassadors in the following year. Individual, corporate and local group donations have supplemented the initial three-year Children ln Need grant.

The Charity was pleased to receive continuation funding from Children in Need after the delay caused by the pandemic. Funding is constantly under review and the continuation of the Uniting Families programme, pump-primed by the Big Lottery donation may depend on securing other funding streams.

The ‘regular giving’ scheme the Trust designed has so far generated less than hoped but the marketing Trustee is actively seeking ways of promoting this, including exploring the possibility of contributions from local business.

The Trustees returned to face-to-face meetings as soon as pandemic restrictions were lifted.

Section E Financial review

The Trust’s has agreed to change its policy to hold reserves to cover no Brief statement of the less than six rather than three months expenses. charity’s policy on reserves Details of any funds materially in deficit Further financial review details (Optional information)

The Trust has no funds invested. lts income is entirely through charitable You may choose to include donations from individuals, local organisations, fund-raising organisations additional information, where outside the locality which have identified the Charity as one which they relevant about: wish to support on a one-off basis and from national supporters i.e.  the charity’s principal Children in Need and The Big Lottery. sources of funds (including any fundraising); All income is directed exclusively to providing support for children and  how expenditure has young people who have been bereaved and without the funding the supported the key objectives Charity could not continue. Whilst all the clinical and therapeutic support of the charity; is delivered by volunteers, they cannot also provide the essential administration, paperwork, etc. and this work is carried out, largely, by  investment policy and paid employees of the Trust. As the Charity moderately expands its work,

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the administrative support required commensurately increases. The Trustees keep that carefully monitored, ensuring that staff are properly remunerated, supported, trained and, when possible, upskilled.

objectives including any ethical investment policy adopted.

Section F Other optional information

After two very difficult years which placed huge remands on the Charity – ironically at a time when it was more needed than ever – operations have largely returned to pre-pandemic status. Doubtless all charities have found fund-raising difficult and maintaining the charity’s work has required exceptional effort on the part of staff and volunteers. Certainly, moves towards more usual ways of delivering support are welcomed.

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s)
Full name(s)
Position (eg Secretary, Chair,
etc)
Date
Keith S Wadsworth
Secretary
August 20 2023

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rO RTHE YEARE NDED31DE CEMBE,R}O Z? Z?
3lDec20223IDec2021
Unrestricted Restricted Endowment TotalfundsTotalfunds
funds fund fund
Notes
f
fg f,f
INCOMINGRESOURCES
Incomingresourcesfrom
generatedfunds
Children inneed 31,380 31,380 25,600
Big Lottery 32,294 32,294 31,678
Herts Community Foundation 5,000
StevenageCommunity Fund 430
MrsSmith&MountTrust 5,000 5,000 5,000
Costcolocalgiving 1,500- 1,500
Hitchin YouthTrust Health
Campaign 684
FundraisingEvents L6S; 1,682
JustGiving 3,507 3,507 1,728
Grants and donations 63,150 63,150 23,9'18
EnthuseDonations 4,648 4,648 1,115
Investmentand otherincome 443 443 92
Totalincomingresources 73,430 70,174 143,604 95,305
RESOURCES EXPENDED
Costs ofgenerating funds
Costsofgeneratingvoluntary
income
Charity runningcosts 15,61; 75,25; 90,864 87,075
Charitableactivities
Governance
Directcharitablespending 9,146 898 10,044 9,812
Totalresources expended 24,759 76,149 100,908 96,881
EXCESSOFINCOME OVER
EXPEI{DITT]RE 48,671 (5,975) 42,696 (1,582)
Gain(Loss)onrevaluationof
investments
NETSURPLUS FORTHE
YEAR 48,677 (5,975) 42,696 (1,s82)
RECONCILIATIONOF
F'UNDS
Transfersbetweenfunds (300) 300
Totalfunds broughtforward 48,022 22,162 70,184 71,766
TOTALFT]}[DSCARRIED
F'ORWARD
)t
_2qfe3 J6,487_ 112,880 10,184

3lDec20223lDec2021 3lDec20223lDec2021
Unrestricted EndowmentTotalfunds Totalfunds
funds Restricted fund
fund
s *. cf,f.
FD(EDASSETS
Invesfinents
CURRENTASSETS
Debtors
Cash atbankandinhand
q6'39s ry4s; d -ul_
96J93 16,487 112,880 70,184
CREDITORS
Amountsfallingduewithinone
ysar
NETCT]RRENTASSETS 96,393 16,487 112,880 70,184
TOTALASSETS LESS
CURRENTLIABILITMS 96,393 16,487 112,880 74,184
NETASSETS __96,393 _1S/!{ l&qqq J04u
FT'I\DS
Unrestricted funds 96,393 48,022
Restrictedfunds 16,487- 22,162
Endowment firnds
TOTALF'UNDS 42,98q -10)u.

Payments unrestricted restricted 2022 2021
t*,f,f.
Proiect ManasersSalanes 1.730 54,632 56,362 s1.901
Administrator&other salarvcosts 11.180 16.s28 27.708 23.756
Clinical/assessmentcosts 503
Recruitment
Supervision&Trainins 267 L,224 t.491 4.337
Travelexpenses -volunteers/clients 220 142 362 270
GrouD-Resources/expensesilcurred 2,102 2.t02 1.769
FamilyEvent&OtherChildrens
Group 1,734 32 1,766 268
DBSClearance 144 148 148
YouthAmbassadorsProjectfunded
HCF 339 339 3.253
BisLottervProiect-otherdirectcosts 591 180 180
Communications-Mobiles /Postase 1.385 300 1,685 t.666
Schools Programmecosts 689
Website suoportIITcosts 3"618 144 3,74 3.707
Access Insurance-Public&Liabilitv
Insurance 69s 69s 68s
Stationerv/officecosts 7 454 461 728
Fundraisins&Marketinscosts 846 846 1.483
Consultancv 1.050 1,050
Accountancv 81s 816 720
Other miscellaneouscosts 129 729 822
Total 24,759 76.149 100.908 96,886

unrestricted restricted 2022 2021
Recei gs*.f
Grants
Children InNeed 31380 31.380 25"600
Bis Lotterv 32294 32Jlg4 31.678
HertsCommunityFoundafion 5.000
CostcoLocalGivine 1,500 1,500
HitchinYouth Trust Mental Health 684
camoaisn
StevenaseCommunitv Trust
MrsSmith&MountTrust 5,000 5,000 5,000
EnthuseDonations 4,649 4,648 i.115
Donations 63.150 63.1s0 23.978
JustGivins 3,507 3,507 r.728
Fundraisinsevents 1.682 1.682
Otherincome 443 443 92
total 73,430 70.174 143.604 95,305

MEMBERS OF'THE
BOARD OF TRUSTEES
MrIanCotterill - Chair(resigned30November2A22)
MrsCarolReed - Chair (appointedIDecember2022-previouslyDeputy Chair&Safeguarding
Trustee)
MrJohnBotley - Deputy Chair (appointed1December)&Finance
MrsSandraBlacker - ClinicalTrustee
MrJamesLawrence - MarketingTrustee
MrsJasKaur - HRTrustee(resigned31March2022)
Mr NeilCuthbertson - HRTrustee(appointed1Iily2022)
MrsJaneWalton - HealthTrustee
MrAndyNellis. - DigitalTrustee
MrKeithWadsworth - Secretary
MrsBobbiDhillon - VolunteerAssociate Trustee