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← Age Concern Southend-On-Sea CIO

2024-03-31-accounts

REGISTERED COMPANY NUMBER: CE003720 (England and Wales) REGISTERED CHARITY NUMBER: 1160916

REPORT OF THE TRUSTEES AND

UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

FOR

AGE CONCERN SOUTHEND-ON-SEA CIO

Clouders Chartered Certified Accountants Charter House 103-105 Leigh Road Leigh-on-Sea Essex SS9 1JL

AGE CONCERN SOUTHEND-ON-SEA CIO

CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

Page
Report of the Trustees 1 to 12
Independent Examiner's Report 13 to 14
Statement of Financial Activities 15
Balance Sheet 16 to 17
Cash Flow Statement 18
Notes to the Cash Flow Statement 19
Notes to the Financial Statements 20 to 26
Detailed Statement of Financial Activities 27 to 28

AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024

REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number CE003720 (England and Wales)

Registered Charity number 1160916

Registered office

134 Hamlet Court Road Westcliff on Sea Essex SS0 7LN

Trustees

Jan Reed (Chairman) Cliff Couch (Treasurer) Mark Birchall (resigned 29 April 2024) Keith Davies Mike Nicholson (Acting CEO) Niven Ramalingum (appointed 13 December 2023) Graeme Siddons Verina Weaver (appointed 13 December 2023; resigned 22 April 2024)

In the year ended 31 March 2024, the following Trustees resigned Sharon Box (15 November 2023) Lisa Eastwood (15 November 2023) Keith Luxon (10 November 2023)

Independent Examiner

Clouders Chartered Certified Accountants Charter House 103-105 Leigh Road Leigh-on-Sea Essex SS9 1JL

Bankers

CAF Bank Limited 25 Kings Hill Avenue Kings Hill

Metro Bank 1 Southampton Row London

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

CHAIR’S STATEMENT

In October 2024, Age Concern Southend-on-Sea celebrated its 50th birthday and I’m pleased to say that it continues to provide the older people of Southend and surrounding areas with the facilities and services that they need to live happier, healthier, more independent lives.

We deliver our charitable objectives through providing face-to-face and telephone befriending services to over 150 people, information and advice, and through our well used community hub in Westcliff on Sea, The Haven.

The Haven hosts a range of community focused affordable facilities including a 65-seater café, counselling, foot care clinic, ear wax removal and hearing tests, reflexology, massage, nail, and facial treatments. With the support of our volunteers and local instructors, we organise an array of social, fitness and well-being activities; give practical support (IT, handyman) and advice, as well as providing space for other local community groups supporting health, social networking, and financial needs. The Haven also houses our Dementia Day Care Centre which provides a bespoke service to those living from neurological disorders, and respite for their carers or partners.

While our main objective is to combat social isolation and loneliness and develop a community where older people can flourish, The Haven is open to all and we support the health and wellbeing of individuals, families, and the wider community, with a range of activities attracting c.3,600 people a month. The resulting footfall contributing to the wider regeneration of the local area.

Our worth to the community is reflected in growing demand for our services and the feedback we receive from service users and their families. We are highly regarded for our work in supporting healthy living and helping older people to live independently at home for longer by both Southend City Council and the local NHS. We have no membership requirement and provide services for the entire community. We seek to make optimal use of local partnerships and the space that we have for as long as we can, including the hiring out of space to generate income.

After salaries, our most significant operating cost is the rent that we pay to lease The Haven. To reduce this burden and ensure the long-term financial sustainability of the charity, in April 2024 we applied to the Community Ownership Fund established by the Department of Levelling Up, Housing and Communities under the last Government for a grant to help fund the acquisition of the building. Due to the change in government, we are still waiting to hear the outcome of our application. To gauge public support for purchase we ran an online survey. 100% of over 5,000 respondents supported the purchase of The Haven and stated that an important part of the community would be lost if it closed; dementia services would be impacted; the hub makes the local area a better place to work/live, and the building would be lost to developers. When asked ‘’why is the hub important to you and your community, people agreed it was important because it provides:

As charitable donations from the public have still not recovered to pre-pandemic levels, we have continued to rely on support from charitable trusts and foundations. I would, therefore, like to thank the following organisations for their support during 2023/24.

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REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

I would also like to thank our landlords, Nigel and Paul Havens, for their continued support and help and Garon Park Golf Club whose members kindly raised over £9,000 to help refurbish and redecorate our dementia day care centre having made Age Concern Southend its “Charity of the Year” for 2023.

Finally, I would like to thank my fellow trustees, our dedicated staff and c. 180 volunteers for their continued hard work and for "going the extra mile" to help improve the lives of older people and the wider community. I remain convinced that we have in place a team that will ensure that Age Concern Southend continues to develop and improve the services that it provides for the next 50 year.

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

The trustees present their report with the financial statements of the charity for the year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Object

The object of the charity is to promote the relief of older people in any manner which now, is or hereafter may be deemed by law to be charitable within the City of Southend-on-Sea and surrounding areas.

Our Mission

To help those over 50 living in Southend-on-Sea and surrounding areas to live healthier, happier and more independent lives and develop a community where older people can flourish.

We achieve our mission by:

For 50 years Age Concern Southend-on-Sea (“ACSOS”) has been supporting the older people of Southendon-Sea. Our aim is to help older people avoid social isolation and feelings of loneliness, to help them become more confident and remain independent in their own homes and to help them become fitter and healthier.

Our Strategic Objectives

The Board of Trustees completed a review of the Mission and Strategic Objectives during the year and a new 3-year Strategic Plan was launched in April 2024. Our key business priority in 2024-25 is to purchase The Haven, our service delivery hub at 138-140 Hamlet Court Road, Westcliff-on-Sea, SS0 7LW

Strategic objective 1 :

Secure funding for the acquisition of the Havens building by December 2024. Specifically:

Strategic objective 2:

Develop The Haven offer to increase accessibility and community impact: Specifically:

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REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

Strategic objective 3 :

Build collaborative partnerships to address local social, health and wellbeing needs and promote regeneration of the local area by 2027. Including:

Strategic objective 4:

Increase organisational sustainability and financial resilience by 2027. Specifically:

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

ACTIVITIES

At The Haven, ACSOS offers over 30 classes a week. These include tutor-led keep fit, yoga, Pilates, falls management, line dancing and other active classes as well as the opportunity to play whist and table tennis. As well as keeping older people physically active, ACSOS also helps to keep people mentally active by offering art, IT, sewing and crochet classes, a book club and coffee and conversation sessions. The charity also has its own The Sound of Memories Choir.

We run a community café which is open to all and used by young and old with many local charities using it to hold meetings with their clients. The Haven is a designated ‘warm space’. We receive c. 3,600 visits per month from a range of ages and interests.

We also provide specialist support and services, primarily for those suffering from dementia, or other neurological disorders through our Dementia Day Care Centre . In addition, we offer respite care, and face to face and telephone befriending services to combat loneliness and isolation.

A snapshot of regular volunteers and users of our space and services is given below:

Activities and classes No of
volunteers		 No of
beneficiaries		 No
participants
per month		 Audience
Befriending Service: F2F 88 54 Older people
Befriending Service: Telephone 52 90 Older people
Group befriending hosted activities at The Haven 6 31 225 Older people
Dementia Day Care Centre 12 40 177 Living with
Dementia
Address Dementia Now: 12-week programme 6 6 Recently
diagnosed with
dementia or
memory
problems.
Hartbeeps (at dementia day care centre) 6 12 Carers and
babies
Falls management and frailty prevention classes inc. tai
chi, walking, yoga, balance		 24 63 Older people
history of falls
or lacking
confidence to
go out
Carers First 25
Everyone Health, Health Trainer Clinic 16 88 Adult ages
Momenta Newcastle (type 2 diabetes support) 16 88 Living with
diabetes
Café users 4 1,894 Local
Community

‘The opportunity to bring together Hartbeeps babies and their parents with the ladies & gentlemen at Days at the Haven has been wonderful. Sharing our little moments of magical storytelling with all generations and seeing the interaction as they sing together has been such a privilege.’ Hartbeeps Imaginator

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REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

ACSOS also provides:

‘…The Haven provides support in areas such as IT, especially with all the scamming going on at present, so they can feel more confident they won't become a victim….It also provides great footfall for surrounding business to grow or continue to survive rather than having a ghost town full of online shoppers and lonely needy people putting extra strain on social services or hospitals. So in essence the existence of the Hub is saving money to the council, hospital, police, fire and rescue.’ Consultation response, leader of an MS support group based at the Hub

We support other services and organisations by providing free as well as affordable rental space at The Hub. These community services include:

During 2024 we have developed links with the local Jewish community who use The Haven to hold social events and bar mitzvahs, and with the Muslim community who hire space at The Haven to run deradicalisation classes. Further information on our core services is detailed below.

‘I am particularly impressed with the collaborative and engaging community approach that Age Concern is building in the local area, hosting meetings, events and activities and also providing a space that other charities and community groups can use. It is therefore essential that this building is retained and maintained for the benefit of the community for years to come.

Trust Links is an independent local charity for mental health and wellbeing. We have already used the space to host meetings and activities for our beneficiaries and hope that we can do so much more in the future…I fully support the application to the Community Ownership Fund’. CEO, Trust Links Ltd

1 ACSOS offers free counselling services for those over 50.

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REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

Befriending

Our befriending service is open to those who may feel isolated or lonely or do not see anyone on a regular basis or have health or disability issues. During the lockdowns that resulted from the coronavirus pandemic, this service was limited to telephone calls. Face-to-face befriending was relaunched at the end of 2022 and our team of befriending volunteers are matched with people in their area and will visit them in their own home for an hour or two (or more) every week for a chat and a cup of tea. We currently provide face-to-face befriending to over 50 older people and a telephone befriending service to another 90 people. To reduce the number of older people on our waiting list we have recently launched group sessions for those older people that are comfortable to travel to The Haven. This initiative has been well received and we currently have over 30 people attending these “coffee and conversation” sessions with many attendees already building new friendships.

The Haven Community Hub

At The Haven, ACSOS offers over 30 classes a week. These include tutor-led keep fit, yoga, Pilates, falls prevention and management, line dancing and other active classes as well as the opportunity to play whist and table tennis. As well as keeping people physically active, ACSOS also helps them keep mentally active by offering art, IT, sewing and crochet classes, a book club and coffee and conversation sessions. The charity also has its own The Sound of Memories Choir. We also offer free Wi-Fi at the centre to ensure local people are not digitally disadvantaged.

‘One lady told me after losing her husband she got so depressed that she forced herself to come to a class … She said to me ’’Thank you, you have saved my life’’.’ Bill Hoy, volunteer dance teacher

Dementia Day Care Centre

ACSOS provides a specialist dementia day care service primarily for those living with dementia but also for people with other neurological disorders such as Parkinson’s Disease and stroke victims. We offer high quality and reliable respite care for loved ones and carers. We believe that the centre is unique in that we offer our clients a daily programme based on Cognitive Stimulation Therapy developed to meet their individual needs and interests and improve their health and wellbeing whilst also being fun. This can range from joining in traditional games to using the centre’s VR headsets. We are also buying a Rainbow Table, an interactive activity touch table that offers people living with dementia an opportunity to engage in stimulating apps and games designed to improve cognitive function and mental agility. Recognising the benefits of music to those living with dementia, the centre arranges performances by music groups and has its own choir which recently performed a Jubilee Concert in aid of the charity. The centre also encourages multigenerational activities involving the local primary school and college and Hartbeeps, which provides multi-sensory, musically themed classes for babies.

‘As our population grows older, it is essential that The Haven remains a safe and welcoming place where the community can socialise, join in with support and receive the care and counselling services they need. With a fragile market providing specialist care, your dementia day care service makes you a key partner in the delivery of dementia support in Southend.’ Sir James Duddridge KCMG MP

Millie’s Café

In January 2024 we took control of our 65-seater café which had previously been franchised. The café was completely restyled and refurbished and renamed “Millie’s Café” to retain the link with the Havens family (Mildred being the grandmother of the owners of the building). The café offers hot and cold drinks, sandwiches and cakes and a range of nutritious hot meals at affordable prices. The café is open to all and used by young and old with many local charities and organisations such as the MS Society and the local WI using it to hold meetings with their clients/members.

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

Achievements and Performance

STRUCTURE GOVERNANCE AND MANAGEMENT

Governing Document

The charity is governed by its Constitution. The charity is also registered with the Charity Commission.

Recruitment and Appointment of New Trustees

The skills of Trustees are reviewed annually. This forms the basis of assessing training needs and also allows the Board to identify gaps that call for the appointment of new trustees. The method of recruitment of new trustees is dependent upon the need identified. On appointment, Trustees are inducted into the work of ACSOS to ensure they have a full understanding of the major strategic and financial issues affecting the work of the charity.

None of the trustees has any beneficial interest in the company.

Organisational Structure

The charity is managed by a Board of Trustees. The Trustee Board, responsible for ensuring that all the requirements for good governance are met, meets quarterly or more frequently as necessary. For example, at times when the charity’s finances have been under strain, the Board convened regular weekly meetings via Zoom for an 8-week period, until such time that the financial position was stronger.

There is no limitation on the length of time that a trustee can serve, however, the charity’s constitution requires every trustee to resign at the AGM and then, should they so desire, seek re-election. All beneficiaries, supporters and stakeholders are invited to attend the AGM, which celebrates the achievements of the charity. Attendees at the 2023 AGM included the Mayor of Southend.

The elected officers of the Board are: Chair Jan Reed Treasurer Cliff Couch

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

The Trustee Board takes responsibility for the strategic direction of the Charity and delegates day-to-day operations to the Chief Executive Officer and General Manager. The chain of command is thus:

  1. Trustee Board

  2. Chief Executive

  3. General Manager

  4. Department Managers

  5. Co-ordinators and Front-Line Staff

Our People

At ACSOS we are fortunate to be able to call on the services of many dedicated staff and volunteers whose professionalism enables us to make a positive difference to the lives of so many people in Southend and surrounding areas.

As of 31 March 2024, the Charity had five full time and seven part time paid members of staff and thirteen support workers (equivalent in total to eight full time members of staff) Full Time

Part Time

ACSOS also employs Support Workers to assist in its dementia day care centre (8), and its café and kitchen (5) as and when needed.

Since 1 February 2024, the role of CEO has been undertaken on an interim basis by a trustee (Mike Nicholson) who had previously performed the role from 9 October 2021 until 20 August 2023. In the period 21 August 2023 to 31 January 2024, the Charity had a full-time CEO (Rob Woolley).

Use of Volunteers

Volunteers are vital to our service delivery throughout the charity, helping to maximise our offering and allowing us to positively impact on the wellbeing of the older residents of Southend and surrounding areas. All our volunteers, whatever their role, aim to build social contact and a positive attitude and make the people that they meet in their role more independent and resilient.

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

ACOS benefits from 183 volunteers, and we currently have a further 20 volunteers who are going through their recruitment process, (including being DBS-checked and trained) before joining the team. In addition, 36 volunteers are “live but temporarily inactive” due to personal circumstances. Our volunteers currently help in the following areas:

Not only is this support vital to our organisation and the older people of Southend but also to the wider community. The volunteering experience has a positive impact on the volunteer enhancing their wellbeing and skills and, in some cases, helping them to get back into work which, in turn, helps to build a stronger, more resilient community.

Risk Review

The Board accepts its responsibility under the Charity Commission’s Statement of Recommended Practice (SORP) for ensuring the major risks to which the Charity is exposed are identified and reviewed and that there are measures in place to mitigate against them.

The Charity carries out a regular review of risk in line with its agreed policies and procedures. The aim is to enable Trustees to identify and categorise risks to the Charity, prioritising those that require urgent attention. A Risk Register is maintained which addresses the following key areas:

FINANCIAL REVIEW

Total income in the year ended 31 March 2024 amounted to £530,023 (2023: £326,792) with a surplus of £3,726 (2023: £(54,362)). Donations received totalled £114,039 (2023: £12,896), the increase being largely attributable to a bequest of £100,000 from Age UK Essex received on 6 April 2023 following its liquidation in June 2022. Our dementia day care centre received attendance fees totalling £94,799 (2023: £62,095).

Income from our fitness and leisure activities totalled £55,516 (2023: £39,404). Income from the rental of rooms to franchisees and hire charges totalled £82,328 (2023: £83,365). In January 2024 we took control of our previously franchised café; income from the café in 2024 totalled £26,112 (2023: £ nil). Income from grants from charitable trusts and organisations totalled £142,385 (£2023: £113,600).

Expenditure in the year ended 31 March 2024 was £526,297 (2023: £381,154). Staff costs increased from £150,775 in 2023 to £262,369 in 2024; the increase was due to the hire of a full-time CEO for the period from 21 August 2023 to 31 January 2024, hire of additional staff to operate the café, and wage increases associated with the rise in the National Living Wage. The cost of leasing the Havens building that houses our community hub was £90,000 (2023: £90,000). Electricity and gas costs of £26,087 were incurred (2023: £20,833). Repairs and subcontractor costs totalled £29,647 (2023: £8,553); the increase reflects costs of £14,587 relating to the replacement of a flat roof which were funded by a grant from the Veolia Trust.

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AGE CONCERN SOUTHEND-ON-SEA CIO

REPORT OF THE TRUSTEES- continued FOR THE YEAR ENDED 31ST MARCH 2024

Going Concern

As part of the annual budget process the Trustees have undertaken a thorough review of the year ahead and approved a 12-month cashflow projection. This has given them a reasonable expectation that the Charity has adequate resources to continue operating for the foreseeable future. Therefore, they continue to adopt the going concern basis in preparing the financial statements,

As of 31 March 2024, the Architectural Heritage Fund (AHF) loan of £145,000 and accrued interest was due to expire in August 2024. However, at the AHF Credit Panel in June 2024 it was recommended that the loan be extended until the end of February 2025. This loan is secured on the 125-year lease of the Charity's premises at 134 Hamlet Court Road, Westcliff acquired in 2013. This lease was valued at £175,000 in August 2022. The Architectural Heritage Fund continues to be supportive of the Charity and it is likely that, if the Charity is unable to refinance the loan plus accrued interest prior to the extended expiry date, they will consider a further 6 month extended loan expiry period.

Loans from Trustees of £20,000 that fall due within one year have been extended for 12 months. Included in Creditors Falling Due Within One Year is £44,500 relating to rent deferred during the Covid pandemic. Our landlord continues to remain highly supportive of the charity and it has been agreed in principle that this debt be repaid as and when the Charity has sufficient surplus funds. Other than outstanding rental payments due to its landlord the Charity has no significant trade creditors.

Reserves Policy

Total funds as of 31 March 2024 amounted to a deficit of £11,078 (2023: deficit of £14,804). The charity's reserves policy requires it to hold reserves of at least £70,000, being two months' operating costs. The Charity’s unrestricted reserves have still not recovered from the significant fall in revenue that it experienced during the lockdowns that resulted from the coronavirus pandemic with the result that its General Fund was in deficit (£74,318) as of 31st March 2024. (2023: £(68,693).

Our aim is to rebuild our reserves and ensure that the charity's income more than covers its operating costs. After wages, rental payments of £90,000 p.a. are the Charity’s most significant cost. To reduce this cost, on 9 April 2024 we applied to the Community Ownership Fund (COF) established by the Department for Levelling Up, Housing and Communities for a grant to help us buy the Havens building that houses our community hub. As a result of the recent General Election the COF was put on hold and we are still awaiting information as to when the fund will reopen. While acquisition of the building and removal of its rental obligation will significantly improve its long-term sustainability, we believe that the Charity’s income streams will more than cover its operating costs enabling it to rebuild its reserves. We have been successful in hiring space at our community hub, The Haven, and the number of clients attending our Dementia Day Care Centre continues to rise.

The charity’s restricted reserves amounted to £63,240 (2023: £53,889) which, together with the deficit on the General Fund, creates the overall deficit of £11,078

Approved by order of the board of trustees on ............................................. and signed on its behalf by:

................................................................. J Reed - Trustee

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INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF AGE CONCERN SOUTHEND-ON-SEA CIO

Independent examiner's report to the trustees of Age Concern Southend-On-Sea CIO ('the Company') I report to the charity trustees on my examination of the accounts of the Company for the year ended 31st March 2024.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.

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INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF AGE CONCERN SOUTHEND-ON-SEA CIO

Independent examiner's statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a member of the Association of Chartered Certified Accountants, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

C E Binnie F.C.A.

Clouders Chartered Certified Accountants Charter House 103-105 Leigh Road Leigh-on-Sea Essex SS9 1JL

Date: .............................................

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AGE CONCERN SOUTHEND-ON-SEA CIO

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024

Unrestricted
funds
Notes
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
162,293
Charitable activities
Other charitable income
3
232,643
Other trading activities
4
26,112
Investment income
5
2,870
Total
423,918
EXPENDITURE ON
Raising funds
4,888
Charitable activities
Office costs
42,678
Repairs & subcontractors
10,414
Staff costs
9
214,595
Rent & utilities
95,270
Governance costs
15,896
Regular hub activities
41,471
Other costs
4,331
Total
429,543
NET INCOME/(EXPENDITURE)
(5,625)
RECONCILIATION OF FUNDS
Total funds brought forward
(68,693)
TOTAL FUNDS CARRIED FORWARD
**(74,318) **		 Restricted
funds
£
106,105
-
-
-
106,105
-
166
19,233
47,774
23,261
-
3,129
3,191
96,754
9,351
53,889
63,240		 2024
Total
funds
£
268,398
232,643
26,112
2,870
530,023
4,888
42,844
29,647
262,369
118,531
15,896
44,600
7,522
526,297
3,726
(14,804)
**(11,078) **		 2023
Total
funds
£
136,829
189,819
-
144
326,792
13,797
36,050
8,553
150,775
110,811
35,730
21,963
3,475
381,154
(54,362)
39,558
(14,804)

CONTINUING OPERATIONS

With the exception of cafe income and expenditure, all income and expenditure has arisen from continuing activities. While profitable, it was evident that the cafe was taking up a significant amount of management time. Therefore, the Board of Trustees agreed that in August 2024 the cafe should return to being a franchised operation as it was prior to January 2024.

The notes form part of these financial statements

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AGE CONCERN SOUTHEND-ON-SEA CIO

BALANCE SHEET 31ST MARCH 2024

Unrestricted
funds
Notes
£
FIXED ASSETS
Tangible assets
11
164,059
CURRENT ASSETS
Debtors
12
15,814
Cash at bank and in hand
40,234
56,048
CREDITORS
Amounts falling due within one year
13
(275,425)
NET CURRENT
ASSETS/(LIABILITIES)
(219,377)
TOTAL ASSETS LESS CURRENT
LIABILITIES
(55,318)
CREDITORS
Amounts falling due after more than one
year
14
(19,000)
NET ASSETS/(LIABILITIES)
(74,318)
FUNDS
16
Unrestricted funds:
General fund
Restricted funds:
Redundancy reserve
Restricted fund
TOTAL FUNDS		 Restricted
funds
£
1,701
1,321
60,218
61,539
-
61,539
63,240
-
63,240		 2024
Total
funds
£
165,760
17,135
100,452
117,587
(275,425)
(157,838)
7,922
(19,000)
(11,078)
(74,318)
1,714
61,526
63,240
**(11,078) **		 2023
Total
funds
£
172,606
18,508
80,172
98,680
(108,050)
(9,370)
163,236
(178,040)
(14,804)
(68,693)
1,714
52,175
53,889
(14,804)

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31st March 2024.

The members have not required the company to obtain an audit of its financial statements for the year ended 31st March 2024 in accordance with Section 476 of the Companies Act 2006.

The notes form part of these financial statements

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continued...

AGE CONCERN SOUTHEND-ON-SEA CIO

BALANCE SHEET - continued

31ST MARCH 2024

The trustees acknowledge their responsibilities for

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on ............................................. and were signed on its behalf by:

.............................................

J Reed – Trustee

The notes form part of these financial statements

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AGE CONCERN SOUTHEND-ON-SEA CIO

CASH FLOW STATEMENT
FOR THE YEAR ENDED 31ST MARCH 2024
2024
Notes
£
Cash flows from operating activities
Cash generated from operations
1
23,684
Net cash provided by operating activities
23,684
Cash flows from investing activities
Purchase of tangible fixed assets
(3,404)
Sale of tangible fixed assets
-
Net cash used in investing activities
(3,404)
Change in cash and cash equivalents
in the reporting period
20,280
Cash and cash equivalents at the
beginning of the reporting period
80,172
Cash and cash equivalents at the end
of the reporting period
100,452		 2023
£
(5,736)
(5,736)
(3,006)
350
(2,656)
(8,392)
88,564
80,172

The notes form part of these financial statements

Page 18

AGE CONCERN SOUTHEND-ON-SEA CIO

CASH FLOW STATEMENT FOR THE YEAR ENDED 31ST MARCH 2024

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES

Net income for the reporting period (as per the Statement of
Financial Activities)
Adjustments for:
Depreciation charges
Loss on disposal of fixed assets
Decrease/(increase) in debtors
Increase/(decrease) in creditors
Net cash provided by operations		 2024
£
3,726
10,229
22
1,372
8,335
**23,684 **		 2023
£
(54,362)
9,971
678
3,311
34,666
(5,736)

2. ANALYSIS OF CHANGES IN NET FUNDS

At 1.4.23 Cash flow At 31.3.24
£ £ £
Net cash
Cash at bank 80,172 20,280 100,452
80,172 20,280 100,452
Total 80712 20,280 100,452

The notes form part of these financial statements

Page 19

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Short leasehold - Over the lease term Plant and machinery - 15% on cost Fixtures and fittings - 15% on cost

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Hire purchase and leasing commitments

Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease.

continued...

Page 20

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

1. ACCOUNTING POLICIES - continued

Pension costs and other post-retirement benefits

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

2. DONATIONS AND LEGACIES

2.
DONATIONS AND LEGACIES
Donations
Gift aid
Grants
Fundraising events
3.
OTHER CHARITABLE INCOME
Regular hub activities
Rents received
Other charitable income
4.
OTHER TRADING ACTIVITIES
Café income
5.
INVESTMENT INCOME
Deposit account interest		 2024
£
114,039
-
142,385
11,974
268,398
2024
£
150,315
82,328
-
232,643
2024
£
26,112
26,112
2024
£
2,870
2,870		 2023
£
12,896
271
113,600
10,062
136,829
2023
£
105,309
83,365
1,145
189,819
2023
£
-
-
2023
£
144
144

continued...

Page 21

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

6. NET INCOME/(EXPENDITURE)

Net income/(expenditure) is stated after charging/(crediting):

Depreciation - owned assets
Other operating leases
Deficit on disposal of fixed assets		 2024
£
10,228
259
21		 2023
£
9,971
-
679

7. FUNDRAISING COSTS

To secure a grant of £39,700 from the Veolia Trust to fund the replacement of the first-floor roof at The Haven, pursuant to the requirements of the Landfill Community Fund, it was a requirement that the Charity make a contribution equivalent to 10% of the grant received. This amount (£3,970) is included within Fundraising Costs. Of the grant of £39,700, £19,700 was received in the financial year ended 31 March 2024 and £19,700 was received in the financial year ending 31 March 2025.

8. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31st March 2024 nor for the year ended 31st March 2023.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31st March 2024 nor for the year ended 31st March 2023.

9. STAFF COSTS

Wages and salaries
Social security costs
Other pension costs		 2024
£
252,144
7,891
2,334
262,369		 2023
£
147,210
2,254
1,311
150,775

The average monthly number of employees during the year was as follows:

2024 2023
23 13

No employees received emoluments in excess of £60,000.

continued...

Page 22

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

10.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
Restricted
funds
funds
£
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
83,809
53,020
Charitable activities
Other charitable income
189,819
-
Other trading activities
-
-
Investment income
144
-
Total
273,772
53,020
EXPENDITURE ON
Raising funds
3,218
10,579
Charitable activities
Office costs
35,934
116
Repairs & subcontractors
6,877
1,676
Staff costs
113,134
37,641
Rent & utilities
104,041
6,770
Governance costs
17,730
18,000
Regular hub activities
16,817
5,146
Other
2,655
820
Total
300,406
80,748
NET INCOME/(EXPENDITURE)
(26,634)
(27,728)
RECONCILIATION OF FUNDS
Total funds brought forward
(42,059)
81,617
TOTAL FUNDS CARRIED
FORWARD
(68,693)
53,889		 Total
funds
£
136,829
189,819
-
144
326,792
13,797
36,050
8,553
150,775
110,811
35,730
21,963
3,475
381,154
(54,362)
39,558
(14,804)

continued...

Page 23

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

11. TANGIBLE FIXED ASSETS

Short
Plant and
leasehold
machinery
£
£
COST
At 1st April 2023
165,945
62,027
Additions
-
1,724
Disposals
-
(27)
At 31st March 2024
165,945
63,724
DEPRECIATION
At 1st April 2023
20,316
38,929
Charge for year
2,207
6,937
Eliminated on disposal
-
(6)
At 31st March 2024
22,523
45,860
NET BOOK VALUE
At 31st March 2024
143,422
17,864
At 31st March 2023
145,629
23,098
12.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade debtors
Other debtors
Prepayments		 Fixtures
and
fittings
£
5,968
1,680
-
7,648
2,090
1,084
-
3,174
4,474
3,879
2024
£
8,224
3,600
5,311
**17,135 **		 Totals
£
233,940
3,404
(27)
237,317
61,335
10,228
(6)
71,557
165,760
172,606
2023
£
13,550
-
4,958
18,508

continued...

Page 24

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

13.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
£
Other loans (see note 13)
207,491
Trade creditors
57,659
Social security and other taxes
2,821
Other creditors
435
Prepaid income
-
Accrued expenses
7,019
275,425
14.
CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR
2024
£
Other loans (see note 13)
19,000
15.
LOANS
An analysis of the maturity of loans is given below:
2024
£
Amounts falling due within one year on demand:
Other loans
207,491
Amounts falling between one and two years:
Other loans - Due in 1-2 years
19,000		 2023
£
39,000
56,028
1,650
-
4,625
6,747
108,050
2023
£
178,040
2023
£
39,000
178,040

16. MOVEMENT IN FUNDS

As at 1st April 2023
Incoming resources
Outgoing resources
Transfers
As at 31st March 2024		 Total

£
(14,804)
530,023
(526,297)
-
**(11,078) **		 Redundancy
reserve

£

1,714

-

-
-

1,714		 Restricted
Fund
£

52,175
106,105
(96,754)
-
61,526		 General
Fund
£

(68,693)

423,918

(429,543)
-
**(74,318) **

1) Redundancy Reserve

The Committee decided in 2001 that £3,000 of the balance on Income and Expenditure account should be ring-fenced to provide a reserve, to cover any eventual redundancy payments, since then after multiple payments and transfers an opening balance of £1,714 was brought forward on 1st April 2024.

Page 25

continued...

AGE CONCERN SOUTHEND-ON-SEA CIO

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024

17. MOVEMENT IN FUNDS - continued

2) Restricted Fund

During the years ending from 31st March 2020 to 31st March 2024 the charity received multiple grants which were designated as restricted funds. These funds as well as the expenses these funds were spent on, have been separated from the general fund leaving a reserve of £61,526.

18. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 31st March 2024.

Page 26

AGE CONCERN SOUTHEND-ON-SEA CIO

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024

INCOME AND ENDOWMENTS
Donations and legacies
Donations
Gift aid
Grants
Fundraising events
Other trading activities
Café income
Investment income
Deposit account interest
Charitable activities
Regular hub activities income
Rents received
Other charitable income
Total incoming resources
EXPENDITURE
Raising donations and legacies
Fund raising costs
Other trading activities
Direct café expenses
Charitable activities
Bad debts
Regular hub activities costs
Staff training		 2024
£
114,039
-
142,385
11,974
268,398
26,112
2,870
150,315
82,328
-
232,643
530,023
4,888
9,377
40
35,224
360
35,624		 2023
£
12,896
271
113,600
10,062
136,829
-
144
105,309
83,365
1,145
189,819
326,792
13,797
-
136
21,963
800
22,899

This page does not form part of the statutory financial statements

Page 27

AGE CONCERN SOUTHEND-ON-SEA CIO

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024

Support costs
Management
Wages
Social security
Pensions
Rent & utilities
Insurance
Telephone
Advertising
Other expenses
Repairs & subcontractors
Consultancy
Short leasehold depreciation
Plant & machinery depreciation
Fixtures depreciation
Loss on sale of tangible fixed assets
Finance
Other operating leases
Bank charges
Loan interest
Late payment interest
Governance costs
Independent examiners and other fees
Legal fees
Total resources expended
Net income/(expenditure)		 2024
£
252,144
7,891
2,334
118,530
8,775
3,379
799
27,614
29,647
-
2,207
6,937
1,084
21
461,362
259
1,376
9,451
-
11,086
2,820
1,140
3,960
526,297
3,726		 2023
£
147,210
2,254
1,311
110,811
7,732
5,156
1,651
14,773
8,553
20,339
2,207
7,013
751
679
330,440
-
936
9,451
13
10,400
2,178
1,440
3,618
381,154
(54,362)

This page does not form part of the statutory financial statements

Page 28