The Hub@BA15 Annual Report: A Year in Review (2024–2025)
The Hub@BA15
Annual Report Summary
Bridging the Gap in our Community
2024–2025
Our Mission and Key Numbers
Our Mission & Impact
The Hub@BA15 is a vital community resource, working to bridge the gap in support for residents in Bradford on Avon and surrounding areas. Our core services—the Foodbank and Debt Advice—are crucial in tackling the ongoing Cost of Living crisis.
Demand for help rose significantly this year:
Vouchers
Honoured[3729 ]
Adults Helped 2,358
Children Helped 1,599
Total Food Donated 17068 kg
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The Foodbank
We rely on incredible generosity to keep our shelves stocked and serve the community.
Our Reach
● The community donated over 17 metric tons of food (17,068kg). ● We expanded our school holiday food programme to cover every school holiday , including half-terms.
- This school program accounted for approximately 50% of our total distribution .
How the Community Contributed
Donor Group Contribution Highlights
Collection points at Sainsbury’s, Co-op Winsley Road Supermarkets contributed an incredible 11,116 and Lamb’s Yard and Christine’s kg of food.
Schools & Churches[Schools collected ] [1,218kg ]
Local churches collected 1,412 kg .
Support and food donations came from places like
Local Businesses Page 3 of 14
Wadswick Green, Hartley Farm, and Lions. Weekly fresh veg from Grown Green (based at Hartley Farm) and apples from Avonleigh Orchard
Advice & Hub Services Community
Services
The Hub is more than just a food bank; it is a central resource for advice and community gathering.
Hope Debt Advice Service (HDAS)
HDAS works in close collaboration with The Hub to provide professional, face-to-face debt, budgeting, and money management advice.
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HDAS referred 147 clients to The Hub Foodbank
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—a 63% increase from last year.
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HDAS remains regulated by the Financial Conduct Authority (FCA).
Hub Activities
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Job Club: Held every Wednesday.
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Agency Drop-ins: We host monthly visits from the Police; Selwood
Housing; Rough Sleepers Team, and Victim Support. Smoke free Wiltshire attends twice a month to meet clients.
- Support Groups: External groups like Alcoholics Anonymous (AA), Cocaine Anonymous (CA), and U3A regularly hire our meeting room.
● Business support: Overt Design designed our new flyers and outside signage; Footfall Direct printed our new flyers, posters and business cards for free; Miller Knoll volunteer team did a charity afternoon and gave the Hub a deep clean and gifted us 8 brand new office chairs and 5 under desk lockable pedestals and £700; Rustiq Fitness ran a charity event; Dog and Fox hosted a quiz night; Vitality Spa ran a raffle; Hartley Farm - festive charity menu raised £500; £1000 SLR Consulting Ltd; £150 worth of Food gifted by
Argos (Sainsbury’s BoA); £200 worth of food gifted by our Sainsbury’s Champion; Box of Carrier bags gifted by Tescos; Punk Burger - event giving “50-burger give away + pay what you can afford” raised £250; Hartley Farm - festive charity menu raised £500;
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£250 Vouchers received from Trussell which has enabled us to buy items for the Foodbank-front table etc.
Coventry Building Society donated £1000
-
Charity group support : Seniors Forum - £600; £100 from AA - Christmas donation for food boxes; £200 from the Lions; Giving Tree donations
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Churches support : Money from several churches
Holy Trinity: Carols Around the Tree £920.59; Minerva Concert £573.84; Street Market £307.30; Organ day £400
Zion Chapel Trowbridge £225;
St. Nicholas Winsley £500;
Parish of Freshford with Limpley Stoke and Hinton Charterhouse
£464; Christchurch £267.50
United Church BoA £125.50
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Wiltshire Council; E-voucher money for supermarket vouchers for clients
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New Initiative: We opened as a Grief/Kind Space , run by the Sue Ryder charity.
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Presentations by Cathy Hearn of The Hub and what it does to : Wadswick Green; On Track Education; Christchurch Year 4’s; Beavers; Rainbows; Radio interviews with LBC, Heart and West Wiltshire Radio
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10 year celebration - volunteers, Hub founder trustees, supporters, businesses and guests invited to the Hub to celebrate our tenth anniversary
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Purchase of a small freezer.
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Our Incredible Volunteers
We simply could not function without the support of our dedicated volunteers.
Team Power
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We have approximately 30 regular volunteers who loyally offer their time.
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The team is typically 4–6 people daily .
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Special thank you to our 8 volunteer drivers who enable our delivery service.
Training & Development
We invest in our team to ensure they provide the best support: We have recruited a number of new volunteers.
Training in the year:
- Naloxone and drug awareness training with Turning Point ●
Dealing with Addiction - facilitated by members of CA
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Coventry Building Society did a Scam Awareness session during our coffee morning. This was very attended so Amy did two sessions during the morning
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Benefits Training.
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Trussell cluster meetings
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Regular health and well being meetings with local organisations ●
Safeguarding and health and safety yearly updates.
A Digital Transformation
The team successfully managed the challenging transition from a largely paper-based organisation to a digital system.
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Funding and Financial Health
The Hub is in a healthy reserves position , maintaining stability despite increasing operational costs.
Key Financials
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Total Income: £44006.
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Year-End Surplus: £4079.
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Main Income Source: Donations and Community Events: £34,865.
Fundraising Highlights
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Our biggest in-house fundraisers - the Christmas light switch-on and raffle, raised £2100. Wendy Laughlin - garden coffee and cake afternoon raised a fantastic - £264, Dog and Fox quiz raised £470
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Grant received from Wiltshire Council Community Board: £2500
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We continue to benefit from the below-market-rate lease granted by Clifton Diocese.
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Treasurer’s Report for the year ended 3 ~~1~~ [st] March 2025
The Annual Treasurer’s Report consists of the Income and Expenditure Account for the year, Notes to the Income and Expenditure Account, together with the Balance Sheet at the Year End.
The value of individual donations was similar to 2024, our costs mostly were lower than last year, particularly depreciation.
The Hub has completed the fifth year of a new lease for 5 years, extended to 7 at the same rent as the old lease and I am sure the Trustees join me in expressing appreciation to Clifton Diocese for the further grant of a lease at well below commercial rent value.
The Hub’s reserves are in a very healthy position, we bear in mind that reserves are there for future costs or investments and also for when our income is less than our expenditure.
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~~_~~ Income and Expenditure Account for Year Ended 31[st ] March 2025
2025 2024
£ £
Income Note Grants 1 2500 3250
Other Income 2 41506 40126 Total Income 44006 43376
Expenditure
Rent 7000 7000 Insurance 599 581 Contactless Charges 52 54 Printing Postage & Stationery 710 1172 Payroll Costs 17651 17824 Food for Foodbank 1781 1832 Light Heat & Power 2529 2823 Water 496 448 Telephone & Internet 724 656 Repairs & Maintenance 96 224 Fire Alarm maintenance 487 622 Refreshments 0 48 Advertising & Publicity 0 53 Cleaning 944 944 Reference Material 0 193 Website Support 346 144 Data protection registration 35 35 Gifts & donations 700 141 Sundry 185 207 Depreciation of assets 5592 8204 Total
Expenditure 39927 43205
Surplus as at 31st March 2025 £4079 £171 Page 9 of 14
Balance Sheet at 31st March 2025
2025 2024
Assets
Current Assets 167075 157944 Rent Deposit 1750 1750 Cash in Hand 6 73 Coventry Building Society 154313 139891 Lloyds Bank 10771 15730 Co-operative Bank 235 500
Equipment 0 0 At Cost 2347 2347 less Depreciation 2347 2347
Fixtures and Fittings 17400 21896 At Cost 38754 38213 less Depreciation 21354 16317
Computer Equipment 4329 4885 At Cost 11641 11641 less Depreciation 7312 6756
Total Assets £188804 £184725
Net Assets £188804 £184725
Represented by
Friends of BoA Community
Healthcare Capital Fund 15725 15725 Refurbishment of Toilets 0 23740 Food for Foodbank Fund 13600 13600 Reserves b/fwd 155400 131489 Surplus for the year 4079 171
Reserves c/fwd £188804 £184725 Page 10 of 14
Notes to the Income and Expenditure Account for Year Ended 31st March 2025 2025 2024
£ £
1.
Grants
Wiltshire Council Area Board 2500 3250 Total Grants 2500
3250
2.
Other Income
Room Hire 300 650 Donations and Community Events 34865 34618 Interest 4108 3783 Gift Aid 2233 1075
Total Other Income 41506 40126 Page 11 of 14
Current Challenges
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Debt Advice Capacity: Increased regulation and training requirements limit the Hope Debt Advice Service's ability to take on new clients.
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Delivery Logistics: Finding more regular drivers for requests outside of our local area remains difficult (some BA14 postcodes are within our catchment area).
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Funding Vulnerability: Hope Debt Advice Service's reliance on a single
corporate grant (Wessex Water) makes their future funding vulnerable.
Future Possibilities
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Online Donations: Launching the new website will enable easier online giving and access to Gift Aid forms.
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Community Larder: Exploring the idea of expanding food provision by establishing a low-cost community larder/cupboard.
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Local Networking: Extending our outreach to referral agencies to ensure they know about all the services we offer.
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Our Trustees:
We had 8 Trustees in the year, both nominated by three organisations (Bradford on Avon Town Council, Churches together and Bradford on Avon Community Area Network) and from the general public. The Trustees were:
Philip Secretan (Chair);
John Hutchinson (Treasurer);
Alison Wells;
Graham Dove;
Angie Hill;
Wendy Brown; Jennie Parker; Alison Potter.
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ongoing support.
Contact and Thank You
Thank You
We are profoundly grateful for your
The Hub simply could not function without our wonderful volunteers, all who donate financially, and all who contribute food.
Contact Us
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Address: Church Street, Bradford on Avon, BA15 1LS
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Phone: 01225 920748
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Email: info@boahub.co.uk
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Website: www.boahub.co.uk
Charity Number: 1160807
4.Treasurer’s Report for the year ended 31[st] March 2025
The Annual Treasurer’s Report consists of the Income and Expenditure Account for the year, Notes to the Income and Expenditure Account, together with the Balance Sheet at the Year End.
The value of individual donations was similar to 2024, our costs mostly were lower than last year, particularly depreciation.
The Hub has completed the fifth year of a new lease for 5 years, extended to 7 at the same rent as the old lease and I am sure the Trustees join me in expressing appreciation to Clifton Diocese for the further grant of a lease at well below commercial rent value.
The Hub’s reserves are in a very healthy position, we bear in mind that reserves are there for future costs or investments and also for when our income is less than our expenditure.
4.1 Income and Expenditure Account for Year Ended 31[st] March 2025
| Income Note Grants 1 Other Income 2 Total Income Expenditure Rent Insurance Contactless Charges Printing Postage & Stationery Payroll Costs Food for Foodbank Light Heat & Power Water Telephone & Internet Repairs & Maintenance Fire Alarm maintenance Refreshments Advertising & Publicity Cleaning Reference Material Website Support Data protection registration Gifts & donations Sundry Depreciation of assets Total Expenditure Surplus as at 31st March 2025 |
2025 £ 2500 41506 44006 7000 599 52 710 17651 1781 2529 496 724 96 487 0 0 944 0 346 35 700 185 5592 39927 £4079 |
2024 £ 3250 40126 |
|
|---|---|---|---|
| 43376 7000 581 54 1172 17824 1832 2823 448 656 224 622 48 53 944 193 144 35 141 207 8204 |
|||
| 43205 £171 |
4.2 Balance Sheet at 31st March 2025
| 2025 Assets Current Assets Rent Deposit 1750 Cash in Hand 6 Coventry Building Society 154313 Lloyds Bank 10771 Co-operative Bank 235 Equipment At Cost 2347 less Depreciation 2347 Fixtures and Fittings At Cost 38754 less Depreciation 21354 Computer Equipment At Cost 11641 less Depreciation 7312 Total Assets Net Assets Represented by Friends of BoA Community Healthcare Capital Fund Refurbishment of Toilets Food for Foodbank Fund Reserves b/fwd Surplus for the year Reserves c/fwd |
2024 167075 1750 73 139891 15730 500 0 2347 2347 17400 38213 16317 4329 11641 6756 £188804 £188804 15725 0 13600 155400 4079 £188804 |
157944 0 21896 4885 |
|---|---|---|
| £184725 | ||
| £184725 | ||
| 15725 23740 13600 131489 171 |
||
| £184725 |
4.3 Notes to the Income and Expenditure Account for Year Ended 31st March 2025
| 1. Grants Wiltshire Council Area Board Total Grants 2. Other Income Room Hire Donations and Community Events Interest Gift Aid Total Other Income |
2025 £ 2500 2500 300 34865 4108 2233 41506 |
2024 £ 3250 |
|---|---|---|
| 3250 | ||
| 650 34618 3783 1075 |
||
| 40126 |
The HUB@BA15 Independent Examinerfs report to the Trustees of the HUB@BA15 I report to the Trustees on my examination of the accounts of TheHUB@BA15 (The Trust) for the year ended 31 St March 2025. I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 1 accounting records were not kept in respect of The Trust as required, or 2 the accounts do not accord with those records. I have no cOnmS and have come across no other matters in connection wtth the exarnination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Signed Eric Kirl( Qualification: Chartered Accountant (retired) Address: 1 Chestnut Grove Upper Westwood Bradford on Avon Wllts BA15 2DQ Dats: l*J. Ocfo
4.Treasurer’s Report for the year ended 31[st] March 2025
The Annual Treasurer’s Report consists of the Income and Expenditure Account for the year, Notes to the Income and Expenditure Account, together with the Balance Sheet at the Year End.
The value of individual donations was similar to 2024, our costs mostly were lower than last year, particularly depreciation.
The Hub has completed the fifth year of a new lease for 5 years, extended to 7 at the same rent as the old lease and I am sure the Trustees join me in expressing appreciation to Clifton Diocese for the further grant of a lease at well below commercial rent value.
The Hub’s reserves are in a very healthy position, we bear in mind that reserves are there for future costs or investments and also for when our income is less than our expenditure.
4.1 Income and Expenditure Account for Year Ended 31[st] March 2025
| Income Note Grants 1 Other Income 2 Total Income Expenditure Rent Insurance Contactless Charges Printing Postage & Stationery Payroll Costs Food for Foodbank Light Heat & Power Water Telephone & Internet Repairs & Maintenance Fire Alarm maintenance Refreshments Advertising & Publicity Cleaning Reference Material Website Support Data protection registration Gifts & donations Sundry Depreciation of assets Total Expenditure Surplus as at 31st March 2025 |
2025 £ 2500 41506 44006 7000 599 52 710 17651 1781 2529 496 724 96 487 0 0 944 0 346 35 700 185 5592 39927 £4079 |
2024 £ 3250 40126 |
|
|---|---|---|---|
| 43376 7000 581 54 1172 17824 1832 2823 448 656 224 622 48 53 944 193 144 35 141 207 8204 |
|||
| 43205 £171 |
4.2 Balance Sheet at 31st March 2025
| 2025 Assets Current Assets Rent Deposit 1750 Cash in Hand 6 Coventry Building Society 154313 Lloyds Bank 10771 Co-operative Bank 235 Equipment At Cost 2347 less Depreciation 2347 Fixtures and Fittings At Cost 38754 less Depreciation 21354 Computer Equipment At Cost 11641 less Depreciation 7312 Total Assets Net Assets Represented by Friends of BoA Community Healthcare Capital Fund Refurbishment of Toilets Food for Foodbank Fund Reserves b/fwd Surplus for the year Reserves c/fwd |
2024 167075 1750 73 139891 15730 500 0 2347 2347 17400 38213 16317 4329 11641 6756 £188804 £188804 15725 0 13600 155400 4079 £188804 |
157944 0 21896 4885 |
|---|---|---|
| £184725 | ||
| £184725 | ||
| 15725 23740 13600 131489 171 |
||
| £184725 |
4.3 Notes to the Income and Expenditure Account for Year Ended 31st March 2025
| 1. Grants Wiltshire Council Area Board Total Grants 2. Other Income Room Hire Donations and Community Events Interest Gift Aid Total Other Income |
2025 £ 2500 2500 300 34865 4108 2233 41506 |
2024 £ 3250 |
|---|---|---|
| 3250 | ||
| 650 34618 3783 1075 |
||
| 40126 |
The HUB@BA15 Independent Examinerfs report to the Trustees of the HUB@BA15 I report to the Trustees on my examination of the accounts of TheHUB@BA15 (The Trust) for the year ended 31 St March 2025. I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 1 accounting records were not kept in respect of The Trust as required, or 2 the accounts do not accord with those records. I have no cOnmS and have come across no other matters in connection wtth the exarnination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Signed Eric Kirl( Qualification: Chartered Accountant (retired) Address: 1 Chestnut Grove Upper Westwood Bradford on Avon Wllts BA15 2DQ Dats: l*J. Ocfo