The Hub at Henley Community Centre CIO Annual Report for the year ending 31$1 March 2025 Charity Number 1160710 Introduction This reFrf)rt has been prepared under the regulations supeNised by Ihe Charity Commission. The Charitable Incorporated Organisation was formed on 2- March 2015 and re￿iVed by transfer from the Henley-in-Arden War Memorial Trust (Charity Number 229334>. the assets, propety and responsibility for the lease from WapNickshire County Council on 1° September 2015. This report covers the period from 151 April 2024 to 31•t March 2025. 1. Chairman's Report I have now been chairman for a year and need to thank the other trustees for the support they have given me in this role. Our trustees deserve much thanks for the work they do throughout the year providing governance, guidance and support lo the staffing team. They work tirelessly to perfofm many responsibilrties, such as financial accounting, regular review of procedures, operational support, and generation of income. Without them, the Hub would not be the lively place it is today. Following on from the free Cranfield Trust consultalion, we appointed someone to help apply for funding and this is bearing fruit. We received a s￿nIfICant sum of money for additional youth a￿1vilieS and with other donations I grants, our income exceeded expeclations. Our main source of income is and will continue to be our local supporters and local organisats"ons, who so generously continue to put Iheir hands in their pockets. Without this. we would be nowhere. Our youth staff consisted usually of three ladies and one man and the centre also employed a Trust Administrator, a cleaner and part way through the year, outsourced the Fund Raiser. Our staff and session volunteers still deliver that energy and professionalism that provKJes our full timetsble of high quality activities for the young people and others in our community. They are the ones Ihat are comrnitted to ensuring that our service makes a real difference to our community. 2. How our Objectives Deliver Public Benefft Constitutional objeclives". To further or benefit Ihe ￿sidents of Henley-in-Arden and the neighbourhood, without distinction of sex. sexual orientation, race or of political, religious or other opinions by associating together the said residents and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of Social welfare for recreation and leisure tirne occupation with the objective of improving the conditions of life for the residents. In furtherance of these objects but not otherwise, the trustees shall have power: To establish or secure the establtshment of a community centre and to maintain or manage or cooperate with any statutory authority in the maintenance and management of such a ￿ntre for activit.es promoted by the charity in furtherance of the above objects. All the activities set out below match our objectives perfectly and justify the wide range of duties and responsibilities carried out to a h￿h degree. (a) Hub44ubbas This is a group for parents and bab￿S that meet each week. Total attendances for 2024-25 was 362 adults. at an average 6.2: and 478 children at an average attendance of 8.2. This provide5 a welcoming environment for young children and their parents. The children are entertained with a wide variety of stimulating equipment and activities. There is often an opportunity for them to see rf they wish lo sit and listen to a story and some musical activities. For the parents there is an opportunity for them to talk together and share their experiences and offer support to each other. (b) After School Coffee Bar This group meets Mondays to Wednesdays from 3.15 to 4.30 pm and is staffed each session by two volunteers and one part-ts.me youlh worker. Total attendance for 2024-25 was 3590 young people coming into the coffee bar and staying ft)r at least 10 minutes and S￿nIfIcant adivities were undertaken during that period by 284 attendances. The average number of contacts made for these sessions was 42, with significant activities taking place with an average of 3.2 young people. The environment created is meanl lo be relaxed and informal. allowing young people to chill out after school whilst wailing for their parents. whilst others choose to stay with their friends and chat. A youth leader is available to counsel young people, steer them in the right direction, give them the opportunity to express their frustrations of the day and to provide them with relaxats'on before they make their joumey home. Young people have an opportunity to receive free toast and hot chocolate or squash. They can also purchase a limrted number of items such as sweets, chocolates and soft drinks. Ic) Youth Club Our mission is to facilitate socialisation with education among the children, foster connections with their peers. and enhance their self-esteem through the creation of inclusive games and projects. The youth club met only on Mondays and Wednesdays until September, when funding from a grant enabled us to open an additional evening on Tuesdays for 9 to 11 year olds. This started wtth low numbers. but rapidly increased, as did our senior youth sessions. The numbers attending the new younger age session was 108 wrth an average attendance of 6.4 and 22 registered members. The Tuesday club engages children in a diverse array of activities. induding sports. physical exercises. arts and crafts, cooking, and outdoof pursuits. So the club now meets on Mondays, Tuesdays and Wednesdays with each evening usually being staffed by two youth leaders and one volunteer. Mondays were focused more on opportunities for creative and artistic activities. whilst the Wednesday club focused on sports'ng ones. We have enhanced our operations by renting facilities from Henley Secondary School during the winter months, thereby providing the young participants wth increased Spa￿ for Sports activities. The number of attendances in 2024-25 for the older age session was 600 with an average attendance of 8.7 and peak attendance of 22. The satisfaction rating of 7.95 out of 10 was shown in our survey and we are working to improve upon this. Furthermore, during the summer of 2024. we fulfilled our objective of offering at least one free excursion outside of Henley each year, by induding some of the young people on the trip to Weston Super Mare. (d) Thursday Club This seniors group meets on a Thursday moming every week except when Christmas occurs on a Thursday. Total number of attendances in 2024-25 was 1163; average attendance was 23 and the satisfaction average was 9.8 out of 10. This group is run by Derek Hill. Peter Crathorne, Kath Beck, John and Pat Bates. Pam Byme and Cailin Gallagher. It catered for those of a more senior age who like to just sit and relax and have a good old chat over a cup of coffee. Each week there is also an opportunity to play games such as pool and that's enjoyed mainly by the men. During the year we ￿lebrated Chfistmas and we enjoyed everyt)ody's birthday. Over haff the group enjoyed a day out to Weston-super-mare, taking advantage of the Hub's big day out in July 2024. (e) Tuesday Club This is a smaller group of senior men who meet up every Tuesday just to play pool; total attendances in 2024-25 were 69 with an average of 4 and a satisfaction rate Dut of 9.3 out of 10. Although we have tried to increase the numbers. so far this has been unsuccessful. At the same ts'me, we provide an opportunty for people to undertake training using the laptops and iPads as part of a Leam My Way programme that provides free support for solving problems and developing skills. (fj 24 Hour Help Line This is staffed by one volunteer and answers an average of th￿e telephone calls each week. It is impossible to summarise how these calls develop as it can range from just a chat on the telephone" a longer discussion on some issue., a problem which can be solved over the phone; or we can arrange a meeting ai the hub to provide support. We undertake a home visrt when appropriate and rf the issue is too complicated ultimately pass them on to more expert assistanc8. (g) Support in the Financial Crisis In order to provide equality for all our attendees no specific charges are required but we encourage people to make a donation towards the specrfic costs of each activity rf they feel they can. For example the Thursday club attendees generally pay £4 per session but this is seen as a donation. For the youth clubs no charge is required but we have had donations from some of the parents. The Learn My Way Centre has also sourced a supply of free Sim cards for mobile phone accounts which under certain circumstsnces we can offer to people who are struggling to maintain communications because of the cost of having a landline or mobile phone. Those in need also have access to small emergency loans. 3. Volunteers The records show that 21 registered volunleers delivered 2460 hours in 2024-25. Volunteers assist with the youth work. they also run our free online IT training centre. the Senior Citizens provision, the after school coffee bar, sUPPOrting the work of the parenting project. substituting for staff vacancies where recruitment has been difficult and working with OUT wonderful sponsoring tradesmen to maintain the building. The volunteers asslst our 4 paid youth leaders and caretakerlcleaner in delivering the wide ranging and effective programme. 4. Finance Report The income and experbditure statement and balance sheet may be read alongside this ￿port. Income excèeded expenditure this year to give a surplus of £3. 192. or￿InallY the budget Predicted a £11.500 deficit but several successful grant applications and increased business sponsorship helped to turn Ihings around. Since September we have had Mark Clarke to help apply for grants, which is proving very fruitful. We still rely heavily for fvnds from our local supporters, both individuals and organisations, and are extremely grateful for these. S. Reserves Policy The Trust maintains a policy of a minimum holding of usable fvnds of three months anticipated expenditure. In addrtion it has implemented a long temi maintenance fund mainly aimed at the eventual replacement of the roof of the building. 6. Future Plans The challenge, as always. is how to obtain the funds to sustain the services we provide to the people of Henley and the surrounding districl. Also, we need to find couple more trustees. rf possible. somewhal younger than most of those already in the role. 7. Administrative External Relationshlps Bank.. Barclays Bank Ltd Registered office. 1 Churchill Place. London E14 5HP Accounts Examiner. lan Fox Solicitor5: None appointed, when required the trust g￿S oul to tender Landlord: Warwickshire County Council 8. Trustees: Penny Stott Co-opted (Chairman) Co-opted (Vice Chairman) Community Representative (Treasurer) Co-opted (Secretary) Community Representative Centre Users Representative Community Representative Centre Users Representalive Community Representative Community Representative Co-opted Rob Houlston John Garner Cecile Wong Gail Shuttleworth Peter Crathorne Chris Duffin Derek Hill Peter Ford Margaret Tomlinson Jayne Mcclean Tim Sturges C¢>opted This report was presenled to the Annual General Meeting of the Trust on 30 September 2025 and approved for signature by the chairman at a meeting of the trustees held on the same day. Penny Stott {Chairman) 12° Seplember 2025 ## The Hub at Henley Community Centre CIO ## Financial Activities ## April 2024 - March 2025 ||TOTAL| |---|---| |Income|| |A Income|| |Business Sponsorship|8,487.13| |Donations|1,737.09| |Donations (gift aided)|10,440.24| |**Total Donations**|**12,177.33**| |Fund raising income|2,309.00| |Gift Aid refund|5,198.52| |Grants|23,793.50| |Interest Income|529.09| |**Total A Income**|**52,494.57**| |B Buildings income|| |Lettings|1,782.00| |Office income|21.95| |**Total B Buildings income**|**1,803.95**| |C Internal activities|| |Coffee Bar sales|3,077.59| |HUBBA BUBBAS|283.06| |Special Events income|1,620.98| |Thursday Seniors income|4,827.94| |**Total C Internal activities**|**9,809.57**| |**Total Income**|**£64,108.09**| |TOTAL|**£64,108.09**| |Expenditures|| |Computer and Internet Expenses|50.40| |Depreciation Expense|500.00| |Fund raising expense|1,232.69| |Grant raising expense|1,190.00| |P Property|| |Advertising and Promotion|25.00| |Cleaning|117.80| |Insurance Expense|2,660.30| |Licences & permits|371.68| |Office/General Admin|529.97| |Rates|109.78| |Repairs and Maintenance|1,541.81| |Car Park resurfacing|4,882.40| |**Total Repairs and Maintenance**|**6,424.21**| |Software rental|871.08| |Telephone, Computer and Internet Expenses|1,143.44| |Utilities|2,212.12| |**Total P Property**|**14,465.38**| **1/2** **Accrual Basis Friday 29 August 2025 10:54 am GMT+01:00** ## The Hub at Henley Community Centre CIO ## Financial Activities ## April 2024 - March 2025 ||TOTAL| |---|---| |Payroll Expenses|| |Pension|2,374.00| |Taxes|55.07| |Taxes (deleted)|0.00| |Wages|32,269.77| |**Total Payroll Expenses**|**34,698.84**| |S Staffing|| |DBS checks|163.00| |Staffing costs|56.04| |Training|679.20| |**Total S Staffing**|**898.24**| |W Internal Activities|| |Coffee Bar expenditure|2,929.55| |HUBBA BUBBAS expenses|184.07| |Special Events|1,669.85| |Thursday Seniors expenditure|2,554.11| |Youth Club activities|542.20| |**Total W Internal Activities**|**7,879.78**| |**Total Expenditures**|**£60,915.33**| |NET OPERATING INCOME|**£3,192.76**| |NET INCOME/(EXPENDITURE)|**£3,192.76**| **2/2** **Accrual Basis Friday 29 August 2025 10:54 am GMT+01:00** WHE HII @ HENLEY WARWICK'S YOUT> CLUB OF THE YW 2014 erying to nsoire. edw18 and Stren0th￿ our crnuN'trf Registered Charity Number 1160710 17 Brook End Drive Henley-in-Arden 2151 August 2025 Accounts for the period frnd￿ 31st March 2025 I have reviewed the Profft & Loss account and Balance Sheet at 31 March 2025 and confimied that they are in accord with the records and explanations received. I have not conducted an audit. lan Fox Signed: Penny Stott Chairman John Garner Treasurer