## **ANNUAL REPORT OF THE HUB@HENLEY COMMUNITY CENTRE CIO 1[st] April 2020 – 31[st] March 2021 CHARITY NUMBER 1160710** ## **INTRODUCTION** This report has been prepared under the regulations supervised by the Charity Commission. The Charitable Incorporated Organisation was formed on March 2nd 2015 and received by transfer from the Henley-in-Arden War Memorial Trust, Charity Number 229334, the assets and property and responsibility for the lease from Warwickshire County Council on September 1[st] 2015. Its financial year runs from April 1[st] to March 31[st] each year. Therefore, this report covers the period from April 1[st] 2020 to March 31[st] 2021. ## **1. CHAIRMAN’S REPORT** The Hub is entering its 10th year as an independent trust. First as a part of the Henley in Arden War Memorial Trust and then as an independent CIO. Since 2012 it has raised just over £500,000 and spent every penny on supporting its local community. Without the practical and financial support of many residents and businesses in Henley, the Hub would not exist. The Trust extends thanks to everyone who contributed. In a year that the Hub re-invented its operation to respond to the Covid 19 Lockdown it should be noted that the community support that shone through this period would not have been possible without the substantial infrastructure already in place based at the Hub. Our volunteers and paid staff went beyond anything the Hub has experienced before to ensure that everyone in the parishes of Beaudesert and Henley in Arden, including the surrounding district, who has been identified as in need of support received the help they required. Without our volunteers’ reliability and dedication our service to the community would not happen. Our Youth Staff consisted of three ladies and two men all either qualified to Level 2 NVQ in Youth Work or undergoing training paid for by the Trust. The Centre also employs a part time Executive Officer, a part time Deputy Executive Officer and a Caretaker/Cleaner who undertake their duties with dedication and efficiency. They share the Trust’s passion for delivering essential services to the community. We thank them for their unstinting service. Finally, we are grateful to our Trustees as they have undertaken a variety of responsibilities within the Trust. The self-management of our centre is a brave venture by our community, raising their game beyond what can be realistically expected of a relatively small population in order to provide a vital resource of support to local residents. Henley should be very proud of its great success in this endeavour. ## **3. HOW OUR OBJECTIVES DELIVER PUBLIC BENEFIT** _CONSTITUTIONAL OBJECTIVES: To further or benefit the residents of Henley-inArden and the neighbourhood, without distinction of sex, sexual orientation, race or of political, religious or other opinions by associating together the said residents and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare for recreation and leisure time occupation with the objective of improving the conditions of life for the residents._ _In furtherance of these objects but not otherwise, the trustees shall have power:_ _To establish or secure the establishment of a community centre and to maintain or manage or cooperate with any statutory authority in the maintenance and management of such a centre for activities promoted by the charity in furtherance of the above objects._ All the activities set out below match our objectives perfectly and justify the wide range of duties and responsibilities carried out to a high degree. Our weekly provision in the centre for this financial year consisted of: A group and individual help for parents and carers of 0-5s (Hub-a-bubbas) Responding to the needs of young people either using Zoom or where appropriate in sensibly managed face to face contacts 1 x social and activity group for the over 65s in smaller bubbles on most days of the week. (Thursday Club) Extensive free IT support to local residents to keep them in touch with their friends and families. The global pandemic, Covid-19, impacted on the running of activities during this financial year. Set out below are some statistics summarising this exceptionally busy year. Every aspect of our work was adapted to support our fellow residents in Henley and the surrounding district. As the long drawn out isolation continued we discovered more and more of our neighbours requiring increasing amounts of resources. The phone calls got longer more and more direct help is requested, and often Covid Secure personal visits are the only way to meet the need. The Hub, its volunteers and staff in doing all they can to help have made a fantastic contribution to maintaining the health and welfare of many residents in Henley . **----- Start of picture text -----**
ACTIVITY PERSONS DEVELOPMENT PLAN
BENEFITTING
1. PHONE SUPPORT SERVICE 70 RECRUIT 2 MORE
OVER 1000 PHONE CALLS VOLUNTEERS TO
MADE MOSTLY ONCE EVERY SHARE THE WORK
WEEK
2. WEEKLY NEWSLETTER 80 SENT OUT KEEP A NEWS ITEM
33 EDITIONS EVERY WEEK BY GOING ON THE
EMAIL EXCEPT 15 WEBSITE
PRINTED EDITIONS
3. INTERMITTENT SPECIAL EG: CHOCOLATES, NO PLANS TO
SURPISE GIFTS CAKE, PLANTS FOR CONTINUE THIS
THE GARDEN,
DAFFODILS AND A
CARD FOR EASTER
4. THREE ZOOM MEETINGS 145 FULL THESE HAVE NOW
EACH WEEK PLUS SOME SESSIONS ENDED ONLY USED
INDIVIDUAL ONES AT OTHER COMPLETED FOR IT SUPPORT NOW
TIMES IN TOUCH WITH 40
PEOPLE
5. IT. SUPPORT SOLVING 40 OVER THE SERVICE NOT WIDELY
SIMPLE ISSUES, CONTACT PHONE, 5 BY ZOOM KNOWN MORE
WITH ABILITY NET FOR AND THREE HOME ADVERTS.
MORE COMPLICATED ONES VISITS
**----- End of picture text -----**
FIRST ATTEMPTS OVER THE PHONE, THEN BY ZOOM AND FACETIME, IF ALL ELSE FAILS THEN COVID SECURE HOME VISTS 6. ARRANGING COLLECTION OF 36 SEPARATE ANTICIPATING THAT SHOPPING AND MEDICINES EVENTS NEEDS WILL REMAIN COVID SECURE SYSTEMS IN EVEN AFTER PLACE WORKING WITH LOCKDOWN ENDS THEPARISH COUNCIL NEED BETTER COVOLUNTEERS ORDINATION WITH OTHER VOLUNTARY SERVICES Youth Work provision was maintained with telephone contacts with an open invitation to young people who felt they needed to talk to someone having access to a trained youth leader. In addition there were a number of online internet group calls available to anyone who wished to take part. During March the Centre provided support for those filling in their census forms on line. Volunteers and staff provided assistance every weekday during the census period. ## **4. VOLUNTEERS** The records show that 14 people delivered 700 hours of help to the Hub during the year. Volunteers assisted with the youth work, also the running our free on line IT training centre, the Senior citizens provision, the after school coffee bar and supporting the work of the parenting project. Thanks are also due to our wonderful sponsoring tradesmen who give their time to maintain the building. ## **5. FINANCE REPORT** This report is for the year April 1[st] 2020 to March 31[st] 2021. It is attached to this report. It shows that we were able to put £20000 into reserves towards building improvements. This was in line with the expenditure plan agreed by the Trustees and resulted from savings in the budget as all staff were furloughed during most of the Lockdown.. The annual costs were significantly reduced and the grant income increased during the financial year with a total expenditure of £32,875, resulting in a surplus of £24,700 in the year ending March 31[st] 2021. Much of this income is fund raising for the year 2021-22. ## **6. RESERVES POLICY** The Trust maintains a policy of a minimum holding usable funds of three months anticipated expenditure. In addition they have implemented a long term maintenance fund aiming at a minimum of raising £5,000 per year to be allocated to this fund. This will ensure that the building will be maintained to a high standard and it is protected against any emergencies that may arise. It should be noted that this aim was achieved as the fundraising was more successful this year. ## **7. FUTURE PLANS** The challenge facing the trust has been exacerbated by the decision of the parish council to remove its one third funding from the precept previously agreed at a public meeting by the whole community, now joining the national government and local authority policy of ceasing to fund all youth work and community support in our village. The challenge now is how to provide the funds to ensure sustainable management guaranteeing that people of all ages are provided with the services they need into the foreseeable future. The Covid 19 situation has encouraged a more creative approach using technology more widely to support residents, particularly those who were going to have had to isolate alone. This has generated a wider view of the support that can be given by the centre that is not restricted to its building. ## **8. ADMINISTRATIVE EXTERNAL RELATIONSHIPS** Bank: Barclays Bank Ltd Registered office: 1 Churchill Place, London E14 5HP. Accounts Examiner: Ian Fox Solicitors: None appointed, when required the trust goes out to tender. Landlord: Warwickshire County Council ## 9. **TRUSTEES** : Tim Sturges, co-opted Trustee (Vice Chairman); Peter Crathorne, Community Representative (Chairman) Jan Crathorne, Community Representative (Secretary); Resigned January 2020 John Garner, Community Representative (Treasurer ); Penny Stott, Community Representative; ( Secretary) Gail Shuttleworth, Community Representative; John Pudney Community Representative; Mike Bleby Co-opted Chris Duffin Community Representative Derek Hill Centre Users’ Representative Peter Ford Community Representative Margaret Tomlinson Community Representative Sally Harfield Community representative This report was presented to the Annual General Meeting of the Trust on 21st September 2021 and approved for signature by the chairman at a meeting of the trustees held on the same day. Peter Crathorne (Chairman). 21st September 2021 HUB @ HENLEY WARWICK'S YoirTh CLUB OF ThE YEAFI 2014 '5ervingto nspire, edL￿ate and strengthen our community, I￿ Fox Ji, A/. ￿?. 21 ## The Hub CIO ## Balance Sheet As of March 31, 2021 ||TOTAL| |---|---| |Fixed Asset|| |**Total Fixed Asset**|| |Cash at bank and in hand|| |ARC holding account|0.00| |Barclays Hub|0.00| |Barclays Hub CIO|49,336.55| |Dell Court holding account|(134.45)| |**Total Barclays Hub CIO**|**49,202.10**| |Cash on hand|360.00| |HSBC Hub|0.00| |Hub COIF|0.00| |HWMT loan account|2,705.23| |**Total Cash at bank and in hand**|**£52,267.33**| |Debtors|| |Accounts Receivable|120.00| |**Total Debtors**|**£120.00**| |Current Assets|| |Covid loans|260.00| |**Total Current Assets**|**£260.00**| |NET CURRENT ASSETS|**£52,647.33**| |Creditors: amounts falling due within one year|| |Trade Creditors|| |Accounts Payable|(479.64)| |**Total Trade Creditors**|**£ (479.64)**| |Current Liabilities|| |Client Trust Accounts - Liabilities|680.00| |Other Payroll Deductions|2,513.72| |Payroll Clearing|201.66| |Payroll Liabilities|| |HMRC|5,214.97| |Pension|2,097.00| |**Total Payroll Liabilities**|**7,311.97**| |Tax and National Insurance|(2,097.04)| |VAT Liability|0.00| |**Total Current Liabilities**|**£8,610.31**| |**Total Creditors: amounts falling due within one year**|**£8,130.67**| |NET CURRENT ASSETS (LIABILITIES)|**£44,516.66**| |TOTAL ASSETS LESS CURRENT LIABILITIES|**£44,516.66**| |TOTAL NET ASSETS (LIABILITIES)|**£44,516.66**| |Charity funds|| |Share Capital Account|17,551.75| |Unrestricted Net Assets|2,238.09| |Surplus/(Deficit)|24,726.82| |**Total Charity funds**|**£44,516.66**| Accrual Basis Monday, 13 September 2021 05:35 pm GMT+01:00 1/1 ## The Hub CIO ## Financial Activities ## April 2020 - March 2021 ||TOTAL| |---|---| |Income|| |A Income|| |Business Sponsorship|6,465.94| |Donations|2,075.87| |Donations (gift aided)|12,236.10| |**Total Donations**|**14,311.97**| |Gift Aid refund|3,017.83| |Grants|16,919.21| |Covid support|11,165.00| |**Total Grants**|**28,084.21**| |**Total A Income**|**51,879.95**| |C Internal activities|| |Census project|3,257.00| |Coffee Bar sales|115.00| |Thursday Seniors income|595.00| |Youth Club subs|| |Youth Club subs (gift aided)|120.00| |**Total Youth Club subs**|**120.00**| |**Total C Internal activities**|**4,087.00**| |D External project income|| |Xmas Day Lunch receipts|635.00| |**Total D External project income**|**635.00**| |**Total Income**|**£56,601.95**| |TOTAL|**£56,601.95**| |Expenditures|| |P Property|| |Computer and Internet Expenses|729.79| |Insurance Expense|1,745.54| |Licences & permits|157.50| |Office Expense|46.80| |Post and Stationery|185.90| |Printing|30.00| |Purchases|59.99| |Repairs and Maintenance|3,517.42| |Software rental|516.00| |Sundries|96.44| |Telephone & Broadband|169.79| |Utilities|2,522.90| |**Total P Property**|**9,778.07**| |Payroll Expenses|| |Furlough recovery|-19,710.43| |Pension|2,943.81| |Taxes|1,575.85| Accrual Basis Thursday, 12 August 2021 12:39 pm GMT+01:00 1/2 ## The Hub CIO ## Financial Activities ## April 2020 - March 2021 ||TOTAL| |---|---| |Training|28.00| |Wages|32,394.24| |**Total Payroll Expenses**|**17,231.47**| |W Internal Activities|| |Census project expenditure|643.80| |Coffee Bar expenditure|17.33| |Covid support project|2,749.93| |HUBBA BUBBAS expenses|17.73| |Thursday Seniors expenditure|634.02| |Youth Club activities|13.81| |**Total W Internal Activities**|**4,076.62**| |X External Activities|| |Dell Court expenditure|134.45| |Xmas Day Lunch expenditure|654.52| |**Total X External Activities**|**788.97**| |**Total Expenditures**|**£31,875.13**| |NET OPERATING INCOME|**£24,726.82**| |NET INCOME/(EXPENDITURE)|**£24,726.82**| Accrual Basis Thursday, 12 August 2021 12:39 pm GMT+01:00 2/2 HUB @ HENLEY WARWICK'S YoirTh CLUB OF ThE YEAFI 2014 '5ervingto nspire, edL￿ate and strengthen our community, I￿ Fox Ji, A/. ￿?. 21