Company registration number.. 08407721 Charity registration number.. 1159968 Healthwatch Nottingham and Nottinghamshire Limited (A company litnited by guarantee) Annual Report and Financial Statements for the Year Ended 31 March 2025 Community Accounting Plus Units l & 2 North West 41 Talix)i Street Noitingham NGI 5GL Healthm'atch Nottingham and Nottinghamshire Limited Contents Reference and Administrative Detsils Trustees, Report 2to5 Independent Exaininevs Report Statement of Fiiiancial Activities 7t08 Balance Sheet Notes to the Financial Statements Ioto 19 Healthm'atch Nottingham and Nottinghamshire Limited Reference and Administrative Details Trllstee5 Sarah Collis. Chair Deborah Wilson Karla Cap5tick David Brennan Obai Kurd Ali Senior Management Team Fiona Dawson, Interim Head of Operations Kinsi Clarke. Head of Community Engagement and Projects Sabrina Taylor Hall, Interim CEO Charity Registration Number 1159968 Company Registration Number 08407721 Registered Office Unit l ByTon Business Centre Duke Street Hucknall NOttin￿aill NG15 7HP Independent Examiner Eva Stevens. emplovee of Community Accounting Plus Units 1 & 2 North West 41 Talbot Street Nottingham NGI 5GL Page I Healthm'atch Nottingham and Nottinghamshire Limited Trustees, Report The trustees. who are directors tor the purposes tsf coinpany law. present the annual report together with the tinancial statements of the Lharitable company for the yeai ended i l March 2025. Trustee5 and officers The trustees and offi¢ets serving during the year and since the year end were as follows.. Trustees-. Sarah Collis, Chair Susan Tribe {resigned 17 October 2024) Deborah Wilson Karla Capsiick David Breiinaii Cath Cameron-Jones (resigned 21 May 20241 Obai Kurd Ali Structure, gov¢rnan¢e and management Nulure olg¢JverniMg documeni The charity 15 a cotnpanj. limited by giiarantee and registered charity. It is operated linder the n]les of its memorandum and articles of association dated 18 Febrnary 2013 and most recentlv ameiided 29 April ?019. It has llo share capital and the liability of each member in the event of windingF_up is limited to £1. Open recruitment wilh interview's against a job description and person specification. All posts are advertised on our website and distributed through our extensive network. Board members ma), also be co-opted at other times to fill any unplanned vacancies or gaps in skills amongst the membership. New. Board members will generally be fomially appointed at ihe Company's AGM which tskes place during the autumn each )'ear. Each new Board member will be subject to a six month review with the Chair of the Board to review progress both from the perspective of the individual Board member and the Chair. Objectives activities Objec15 andoilns The objects of the Charity are the advancement of health and the relief of those in need by reason of youth, age, ill-health. disability or fjnancial hardship for the benefit of the entire population of the City of NOttingh￿ll and the Countr), of Nottinghamshire and elsewhere by.. l. Making the views and experiences of niembers of the general public known to health and social care providers: 2. Et]abling local people to have a voice in the development, delivery and equality of access to local health and social care services and facilities., The pron)otion of hi¥h standards by health and social care providets., 4. Piovidin¥ trainin¥ aiid the developineiit of ski115 for volunteers and the wider community. in under5tandii)g, scrutinizing, iewiewing and intsnitoring local health and social care services and facilities. Page 2 Healthm'atch Nottingham and Nottinghamshire Limited Trustees, Report Summary vfihe activities * Promoting and supporting the involvement of local people in the commissioning, the provision and scrutiny of local health and social care services,. Enabling local people to monitor the standard of provision of local health and social care services and whether and how local health and social care services could and ought to be improved: • Obtaining th¢ views of local people regarding their needs for, and experiences of. local health and social care services and importantl}, 10 make these viem's known and sharing these with CQC on request: Making reports and recommendations about ho￿. local health and S￿la1 care services could or ought to be improved. These are directed to cominissioners and providers of care services, and people responsible for managing and scrntinising local health and social care services and shared with Healthwatch England., Providing advice and information about access to local health and social care services so choices can be made about local health and social care services,. Fom]ulatin¥ views on the standard of provision and whether and how the local health and Social care services could and ouuht to be iinproved., and sharingF these view5 Wlth Healthwatch EngFland., Making recommendations to Healthwatch England to advise the Care Quality Commission to Londuct special revie￿$ or invegtigaiions lor. where the cirLuinstances justify doing so, making such recominendations direct to the CW.),. and to make recommendations to Healthwatch England to publigh ieports about particular issues; Providing Healthwatch with the intelligence and insi¥ht it needs to enable it to perform effectively. ObjeLIiwg5 slratggies activilies Our role 15 split iiito three different areas.. Scrutiny To hold local health and care commissioners and providers to account for listening to the public, as well as providing excellent care, sigi)posting and total trdl)sparency. An example ol'this is that we sit on the local authority Ilealth and Wellbeing Boards and Health Scrutii)v Boards as well a5 Other NHS system strategic groups M'here we challenge when the voice ot. the citizen and patient is not being considered. Making a difference To collect & provide insighi into patients & communities. making recommendations to improve services for the public, patients and service users. Holding commissioners and providers to account for delivering these recommendations. An example of this is oiir report surve}'ing people's experiences of Community Pharmacies and their understanding of the 'Pharmacy First, scheme. We made recommendations to Ihe local phamiacy. committee, the ICB and commissioners and follo￿ed them up. To work in partnership During this reporting year. Ive ran number of 'place-based' Community Roadshows in collaboration wilh locality. Place-Based-Partnerships and local Community and Voluntary Se￿iCe5. These roadshows brought commiiiiitv organisations and service leaders together and for locality-based partners to oiitline key initiatives and future plans, NTrhile enabling commiinities and local providers to connect, share and network whilst showcasing their work In 2024125 2.3i I people shared their experiences of health and care with us and 64 people caine to U5 for advice and informatioii. Thi5 helped us to raj5e awareness of issues and itnprove care, Such as mental health and the cost of living crisis. We published 2 reports about the improvenients people would like to see in health and care services. Page 3 Healthm'atch Nottingham and Nottinghamshire Limited Trustees, Report Publi¢ bertefii Enabling local people to have a voice in the development. delivery and equality of access to local health and social care services and facilities,. the promotion of high standards by health and social care providers.. providing training and the development of skills for volunteers and the ivider community in undersianding. scrutinizing. reviewing and monitoring local health and care services and facilities. The trustees confirm that they have complied M'ith the requiremenis of section 17 of the Charities Act 201 I to have diie regard 10 the public benefit guidance piiblished by the Charity Commission for England and Wales. Financial reiiew Our financial position reinains stable. A deficit budget was agreed by the board with the added iinplemetation of an income ¥eneration plan de5i¥ned to limit the iinpact of the deficit and ensure lon¥-teTm 5usLiiiiability. This was identified as a risk by the board and remains on our risk register. Pollcy on reserves We do not hold any Restricted Funds. Our Unrestricted Funds are divided between a) Designated funds which are primarily to provide future SUPPLIrt to the organisation in ensuring the full operational costs are covered for a minimum of 3 months should all income sources cease. business developmeni, IT & Infrasiucture and for our provision of our Microgrnnts programme, b) Undesignated Funds which may arise from year 10 year and which are applied to cover any unforese¢n dips in income to ensure sustainability in the year and also to invest iii service development. The Healthwatch Nottingham and Nottinghamshire Board reviem's its policy on reserves annually in conjun¢tion with annual budget approval. Page 4 Healthm'atch Nottingham and Nottinghamshire Limited Trustees, Report Statement of Responsibilities Tl)e trustees (who are also the directots of Healthwatch Nottingham and Nottinghamshire Limited for the purpts5es of companj lam.) ale iesponsible for preparing tl)e trustees. report and the fiiiancial stc1teinents in accordance with applicable law and United Kiii¥don) ALcounting Standards (United Kin¥dom Generally Accepted AcLoiintin¥ PraLticel. iiicludin¥ FRS 102 "The FinanLi