2024-03-31-accounts

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vie point Page l of 34

Message from our Chair

Who we are and what we do

Our Vision

Our Mission

Our Goals

Our Governance

Board of trustees Use Voice Council

The power of the lived experience

Our year in focus

Partnerships

What next for Viewpoint

Report of the Trustees and Financial Statements

Page 2 of 34

Message from our Chair

Welcome to Viewpoint's annual report for 2023/24. We emphasise the importance of people with a lived experience of mental health and/or addiction challenges voices and how they can influence change.

Mental health and/or addiction challenges are not just a personal recovery journey—it's a collective responsibility. At Viewpoint, we champion the voices of those with lived experiences, ensuring they are heard and valued in shaping the future of mental health and addiction support.

Every story shared through our platforms highlights resilience, courage, and the urgent

need for systemic change. Together, we've created spaces where individuals can speak out without fear, influence policies, and foster understanding in communities that once silenced them.

However, the work is far from over. Stigma, isolation, and insufficient resources still need to be improved. Your continued support fuels our mission to amplify user voices, advocate for accessible services, and inspire hope.

Together, we can make change.

I want to thank everyone involved in Viewpoint. I would appreciate your continued support.

Joanna Bowen

Board Of Trustees Chair

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Who we are and what we do

Viewpoint provides an independent, recovery-focused, united voice for

experiences of accessing and using support services to help shape future provision. We believe everyone has the right to be listened to, heard, and have a voice; Viewpoint strives to make that happen.

the centre of everything. Our support is flexible and needs-led, delivered

facilitators facilitate our groups, providing a safe place to discuss issues, share experiences, and help solve problems. Alongside this, we offer a

a meaningful, independent life in their community.

We will work with people with mental health and/or addiction challenges to influence change.

We provide advice and support to promote mental wellbeing to anyone experiencing mental health and

voice to improve services.

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Improving services:

Making sure people are involved in the planning, developing, delivering

equality of support and treatment.

Staying well:

choices about services and their own mental wellbeing.

Reducing inequality:

People’s involvement from all

equality of support and treatment.

enhance quality and develop the right resources.

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= Giving people a voice to improve services through Giving people a voice to improve services through
«4. Lived, experienced facilitators lead all our projects and Lived, experienced facilitators lead all our projects and are at the centre of our organisation. They co-produce courses, attend meetings, innovate projects and teach University students. University students.
-. Run projects that support people with Run projects that support people with
development and encourage involvement in relevant development and encourage involvement in relevant communities, giving them a voice and tackling prejudice. prejudice.

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Our Governance

Board of Trustees

User Voice Council

Our Board of Trustees, a team of Our 'User Voice' Council, a vital dedicated volunteers, is part of our organisation, works committed to the charity's alongside our Board of Trustees mission. They bring a wealth of to review and ensure we work skills, knowledge, and within our Fidelity Criteria in a experience, providing vital collaborative and co-productive governance, overseeing way and remain recoverystrategic direction, and ensuring focused. This inclusive approach financial stewardship. They set fosters transparency, policies, monitor organisational accountability, and performance, and safeguard the responsiveness, resulting in charity's mission. They also programs and services that appoint executive leadership, better address the needs and manage risks, and uphold legal preferences of the people we and ethical standards to fulfil support. Importantly, the our objectives to benefit the Council's efforts significantly people we support. The Board enhance our overall impact and meets publicly six times yearly. effectiveness, instilling

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User Voice Council

What the User Voice Council achieved

Developing a record of the lived experience journey
Viewpoints 20[th] -anniversary event

involvement of people with lived

experience
Discussed recording levels of Viewpoint involvement
Net zero - how Viewpoint can reduce its ‘carbon footprint’
subgroups, such as quality and
Review of Survey Monkey use and purpose
Discussed Membership a
Suggested ways to engage with members to encourage greater
Proposed and appointed Viewpoint ‘Neurodiversity champion’

working in partnership with other

To get more voice, suggest that

Engagement Forum), which links to ICB (Integrated Care Board)

Involved in developing a ‘Peer involvement strategy’
Involved in developing ‘Service
group development, including ‘Building a consciously inclusive
Discussed and commented on the Community Advocacy Strategy and Commissioning planning.

conference, Mental Health First Aid Course

Partnership working with St. Albans and Hertsmere Women’s Refuge

Andrew Henry Smith Chair

5 Reviewed Viewpoints website and developed ways to raise the charity profile, including a

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T he power of the lived experience voice

Lived experience or peer support is a beacon of hope for those experiencing mental health challenges. The shared experiences create a unique bond, fostering empathy and understanding.

We offer all our lived experience facilitators a bespoke learning package co-produced with IMROC (Implementing Recovery through Organisational

Change) and provide a series of co-produced learning

become peer/lived experience facilitators. We then

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match
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Our peer/lived experience facilitators are at the heart of

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our
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wisdom of their own lived recovery experiences, inspiring hope and belief that recovery is possible and within reach for others.

What are the personal benefits of becoming a peer/lived experience facilitator?

The role offers significant support for personal recovery by providing a sense of purpose and

contributes to their ongoing recovery journey.

Page 9 of 34 Page 9 of 34

Lémarr’s Story Lemarr’s Story

It all began when I was a young teenager in 2017. I It all began when | was a young teenager in 2017. | was feeling unstable and not very well with myself, was feeling unstable and not very well with myself, and everything caught up with my current lifestyle. I and everything caught up with my current lifestyle. | even had to leave my dream job as an operator of even had to leave my dream job as an operator of freight trains. freight trains. I shortly called out for help and decided to go to the | shortly called out for help and decided to go to the hospital. I was then seen by a special doctor who hospital. | was then seen by a special doctor who said I was going through a crisis, which made perfect said | was going through a crisis, which made perfect sense when he described the relevant symptoms sense when he described the relevant symptoms that I may have had. that | may have had.

I was then discharged that following day as my | was then discharged that following day as my

support worker recommended a mental health and wellbeing charity called Viewpoint to help me steer support worker recommended a mental health and wellbeing charity called Viewpoint to help me steer myself back into the working world alongside my recovery, so I did! myself back into the working world alongside my recovery, so | did!

In 2022, I returned to work and went to Costco Wholesale. I was so excited to return to work and have a job In 2022, | returned to work and went to Costco Wholesale. | was so excited to return to work and have a job

store, as I only covered college breaks and fuel deliveries. Then, in 2024, I was promoted to a front-end store, as | only covered college breaks and fuel deliveries. Then, in 2024, | was promoted to a front-end supervisor, managing a collection of cashier assistants and dealing with customer service, items, orders problems near a management level. problems near a management level.

working career. I have recently decided to go back and work with Viewpoint on my days off and personal working career. | have recently decided to go back and work with Viewpoint on my days off and personal

Lémarr Jean-Jacques Lémarr Jean-Jacques

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Elisha’s Story

laptop, researching for hours for services in my area. Of course, nothing showed up. Then, out of nowhere, Viewpoint popped up. I must admit, I was confused about the concept of “member” and questioned whether | was in a fit state to be a “member”. It sounded very professional to me.

into Awareness group. This group allowed me to open up to the concept of spirituality, and

the concept of Peer Support and increase my confidence. As a result of the training, I did the full course. Then, I became a Lived Experience Support Worker/Peer Support Worker

commitment and support of all the staff I have met, I wouldn’t be in recovery. The staff and Leslie really go above and beyond. They help in every way possible and strive to achieve their best. It truly feels like a family, without any judgement. We share hope, whilst having our own lived experience to learn from. I thoroughly enjoy the training courses that Viewpoint offer. Over the past few years at Viewpoint, professional development has

Furthermore, I have assisted with running a “Get Together” group at Create Community. ’ Ss Ss Ss ‘ saad)

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Viewpoint membership is a valuable Viewpoint membership is a valuable . a a opportunity for individuals experiencing opportunity for individuals experiencing mental health and/or addiction challenges to get involved and receive up-to-date to 6 get involved and receive up-to-date ; ; information P about services and local and national. .influences. With. a current membership 400, we offer access to the membership 400, we offer access to the latest information on our engagement and involvement . opportunities. Our weekly . news bulletin informs members about our offerings and how they can influence offerings and how they can influence change in the health and social change .[in][the][health][and][social] . . . . . environment. The active participation of our current members has been our current members has been instrumental in driving these changes, and instrumental in driving these changes, and _ we encourage new members to join and we encourage new members to join and : contribute to our cause. contribute to our cause.

At Viewpoint, we believe individuals are true experts in their recovery and well-being. This belief underpins our encouragement for people to share their experiences, as it not only provides valuable support to others but also acknowledges and respects the expertise of the sharer in their own journey of recovery.

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experiences and understanding create a sense of belonging, fostering experiences and understanding create a sense of belonging, fostering resilience. Positive connections have repeatedly promoted a supportive environment, enhanced overall well-being and contributed to a more environment, enhanced overall well-being and contributed to a more robust mental health foundation. Our connections sessions, run by an expert and an experienced facilitator, continue to make a difference - can be seen from the participants' responses — and there was a massive difference in how they felt at the beginning and end of the session. All difference in how they felt at the beginning and end of the session. All

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----- Start of picture text -----
How participants rated their mood before and after
Viewpopoints Connection sessions
Happy
Hopeful / Optimistic
Overwhelmed
Angry / Irritated
No. of responses
0 100 200 300 400 500
After the session Before the session
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Workshops and courses

resilience. They aim to increase awareness of personal recovery and teach coping strategies such as mindfulness and stress management.

management, helping individuals regain independence and self-confidence.

A significant focus is on lived experience/peer support, which fosters a sense of community while

Page 14 of 34

Workshops/courses

Viewpoint offered 35 workshops or courses over the year. Some ran for several sessions,

90.1% strongly agreed/agreed the

We ran sessions on:

Anxiety
Basic IT
Co-producing HPFT strategy
Health Habits
Poets in Wellbeing
83.3% strongly agreed/agreed the tutors were knowledgeable about the course subject
70.3% strongly agreed/agreed the tutors were confident in delivering the content
96.7% strongly agreed/agreed the tutors explained what the session was about
96.7% would recommend Viewpoint to others.
Research for all
Self-care
Self-esteem/confidence building

‘The workshop was great; I was able to share my opinion on the factors that hinder

‘As this is part of a six-session course I can say that each week we learn more about the subject

Mental Health First Aid

Mental Health First Aid (MHFA)

individuals with the skills to recognise, respond to, and support someone

signs, provide immediate assistance, and guide individuals toward professional help or resources. This

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This year, we have run two courses with 14 students from across the community, including people who

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Course outcome Course outcome
10 Recommend the course to
other
8
6
4 Co-tutor rating
2
0
Confidence Knowledge Lead Tutor rating
| Before attending the course | After attending the course
9.729.749.769.78 9.8 9.829.849.86
----- End of picture text -----

‘Loved this course, the workbook and the online meetings. I am grateful for the videos as well; this is a great way for me to learn. Sad it has come to an end. I love the opportunity for us to share our feelings and thoughts.’

‘This course was brilliant, and I really want to thank Kat, Jason and Ann (class support) for doing an amazing job. The tutors are so knowledgeable and they make you feel comfortable to share your thoughts and feelings. I learnt so much about how to help others experiencing mental health issues and understanding how to look after myself with self-care tips, too. I will definitely be applying ALGEE when listening to individuals in both my professional and personal life, as well as implementing boundaries. Thanks very much for a great course!

Partnerships

Our partnerships are vital as they amplify impact and broaden our reach.

Partnerships allow us to access diverse audiences, raise awareness, and reduce

Page 16 of 34

Viewpoint has supported the development of undergraduate and post-graduate mental

strategies, and the importance of compassionate care. By hearing first-hand accounts, students gain a

Lived experience/peer support with

Outreach Service

The team supports people experiencing mental health challenges for up to 16 weeks and provides targeted

as they regain control over their lives and their unique recovery journeys.

By sharing the wisdom of their own lived recovery experience, the lived experience/lived experience

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My role involves interacting with people experiencing mental health challenges within the community and using my fe) own lived experience of mental health challenges and empathy to assist with any issues they may be having; apart from visiting to people in their homes, I also visit Mental Health Rehabilitation people Units, e.g. The Beacon (St. Albans). I will go for a long walk with some Units, e.g. Th people and chat. We sometimes go to a local café and chat, or I may help people and cha with practical things like signing up for Library services.

I work alongside the individual's care team to support and inspire recovery. If I cannot provide advice, I will attempt to signpost to the relevant information and services.

Rajeeva Wijetunge EROS Peer Support Worker Enhanced Rehabilitation Outreach Service

Drug and Alcohol Service User Engagement

Healthwatch asked Viewpoint to lead focus groups and interviews with service users within CGL, Druglink, and The Living Room as part of a joint project with Carers in Herts, Healthwatch, and Herts County Council.

Page 18 of 34

because it ensures that the lived experiences of individuals Viewpoint sits on committees and meetings to influence : 4 4 4 4 decision-making. Many people with lived experience and represent Viewpoint and provide valuable insights into mental health and/or addiction challenges are central to [ and improvement areas. By amplifying the voices of those real-world impact of policies and services, helping identify 4 : : : A affected, we advocate for inclusive, person-centred, personal recovery approaches that genuinely address community needs.

change with

staff the gaps directly

stakeholders, fostering partnerships that drive meaningful reform. Our involvement promotes transparency,

Our Get Together forums allow Viewpoint members to meet and share their views and ideas regarding mental health and drug and alcohol services within

more about mental health services in the community and share views.

Page 19 of 34 Page 19 of 34

What people say

‘I really don't know how I would be able to do the work I do with Viewpoint without this physical loan & the technical support & encouragement they provide for a 68-year-old technophobe like myself.’

I attend a lot of meetings, plus I also facilitate and start several Zoom meetings myself - something I wouldn't have even imagined doing just a few years ago. Also, as deputy chair and often acting chair of the VUVC, I have to create reports, training slides & documents.

Without the software packages on the laptop and the functionality ‘ and visibility of the larger screen I would struggle with my much smaller phone & tablet. It is difficult to run a group with these personal devices and they often lack a lot of the functions of their bigger brother.

Thank you, Viewpoint, for your continuing support and the developmental opportunities you offer.’

‘I have been a member of Viewpoint since 2021. It has been a lifeline for me. Since being diagnosed with severe depression and anxiety, they have helped me massively. I have gained a lot of knowledge, help, advice, hope and support, which I will use moving forward…..Without Viewpoint, I would not have been able to move forward into recovery. They provided me with many opportunities that I would not have been able to do if I wasn’t a member. For example, I took part in expert-by-experience involvement opportunities with the University of Hertfordshire, whereby I interviewed candidates for different courses and degrees. This opportunity allowed me to increase my confidence and develop a higher sense of self-worth as well as using my own skills of interviewing. The overall outcome of this opportunity and doing Peer Support training with Implementing Recovery Through Organisational Change (ImROC) via Viewpoint allowed me to attend face-to-face job interviews. I very much enjoyed attending different groups such as Healthy Habits, Depression group and Mindfulness. These opportunities being online made it easier to access, and my mental health wasn’t a barrier due to this. The staff are incredible. They are kind, caring, friendly, always go out of their way to help, professional, understanding and hard working. …. Without Viewpoint, I wouldn’t be in this positive position today.

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What Next

We will review our five-year strategic objectives . To enable Viewpoint to be

stakeholders, ensuring people are at the centre.

Holding co-production sessions to develop new and innovative ways of

working;

Work with lived experience/peer facilitators to support people

capturing the voice of people using services;

Develop co-produced projects that enable people to manage their wellbeing and set their goals for success;

Approach organisation to make sure we gather the information to influence change and meet people's needs;

Ensure people have a broader voice in the transforming agenda across statutory and voluntary sectors.

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Membership

We encourage people to become members of Viewpoint, as this gives them a far more significant influence on what we do.

members will

Give us a greater voice to influence change Attend courses
03
Attend forums, focus groups, seminars, etc
04 Attend the Peer development pathway
L to become a Peer Facilitator a 05 Get involved in projects

To learn more about our membership, the benefits of doing so, how to access our weekly news bulletin and more, please visit our website:

www.hertsviewpoint.co.uk/ become-a-member

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We need your help

You can get involved by:

Becoming a Trustee;

Becoming a member;
Becoming a Peer Facilitator;
Becoming a Volunteer.

THANK YOU TO ALL OUR FUNDERS AND DONORS If you would like to donate to Viewpoint, please follow the link to:

5/credit-card Virgin Money Giving

Pay

Page 23 of 34

Website: hertsviewpoint.co.uk Social Media: @hertsviewpoint Weltech Business Centre Ridgeway Welwyn Garden City AL7 2AA +44 (0)1707 386136 info@hertsviewpoint.co.uk 1159735 Charity number

...

Docusign Envelope ID: DDF282E6-EAC9-44A9-8078-39O204788600

Page 24 of 34

I Charity Regi on No.

1159735

VIEWPOINT

Report of the Trustees

Financial Statements

Year Ended 31[st] March 2024

Page 25 of 34

Docusign Envelope ID: DDF282E6-EAC9-44A9-B078-39D2047B8600

VIEWPOINT

FOR THE YEAR ENDED 31st March 2024

	Page
Independent Examiner's Report	3
Charity Information	4
Trustees Report	5
Statement of Financial Activities	6
Balance Sheet	7
Notes to the Financial Statements	8-9

Docusign Envelope ID: DDF282E6-EAC9-44A9-807B-39D2047B8600

VIEWPOINT

INDEPENDENT EXAMINER'S REPORT

FOR THE YEAR ENDED 31st March 2024

I report to the trustees on my examination of the accounts of the above charity for the year ended 31 March 2024 which are set out on pages 5 to 9.

As the charity's trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ("the Act").

I report in respect of my examination of the Charity's accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent Examiner's Statement

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in any material respect:

the accounts did not comply with the applicable requirements concerning the form and content of accounts

accounts give a 'true &

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report to enable a proper understanding of the accounts to be reached.

George Davidson FMAAT

Resolve Corporate Ltd Unit 11, Garden Court

Tewin Road Business Centre Welwyn Garden City Hertfordshire AL71BH

Docusign Envelope ID: DDF282E6-EAC9-44A9-B07B-39D204788600

VIEWPOINT

REFERENCE & ADMINISTRATIVE DETAILS

AS AT 31st MARCH 2024

REFERENCE AND ADMINISTRATIVE DETAILS

Registered Charity number:	1159735
Registered ofce:	Unit 28, Weltech Centre Ridgeway
	Welwyn Garden City Hertfordshire
	AL? 2AA
Trustees	Joanna Bowen	Chairman
	Ashley Risk
	Bryony Kirby
	Eni Bankole-Race
	Jacqui Lynskey Ray
	Gibbins Simon
	Taylor	Treasurer Secretary
	Yetunde Rachel Kasonga
Independent Examiner	George Davidson Resolve
	Corporate Ltd 11 Garden
	Court
	Tewin Road Business Centre
	Welwyn Garden City
	Hertfordshire
	AL71BH
Bankers
	CAF Bank
	25 Kings Hill Avenue Kings
	Hill
	West Malling
	Kent ME194TA
Chief Execu�ve Officer	Leslie Billy

; .

DocJsign Envelope ID: DDF282E6-EAC944A9-B07B-39D2047B8600

VIEWPOINT

TRUSTEES REPORT

FOR THE YEAR ENDED 31st March 2024

REPORT OF THE TRUSTEES

The Trustees of Viewpoint present their report and financial statements for the year ended 31[st] March 2024.

STATUS

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th
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December 2014.

PURPOSE

of users and former users of mental health services in the planning, development & delivery and monitoring of

RESERVES POLICY

and have established a policy whereby they wish to work towards the balance of unrestricted funds being equivalent to at least three months core funding.

PRINCIPAL FUNDING SOURCES

£162,426 in 2023/24 (2022/23 £144,675).

purpose as stated above.

Future Plans

arrangements.

ON BEHALF OF THE BOARD:

Joanna Bowen Chairman

Docuslgn Envelope ID: DDF282E6-EAC9-44A9-B07B-39D2047B8600

VIEWPOINT

STATEMENT OF FINANCIAL ACTIVITIES

Year Ended 31 March 2024

Year Ended 31st March 2024 £ £ 205,510 7,212 3,308	Year Ended 31st March 2024 £ £ 205,510 7,212 3,308	Year Ended31st March 2023 £ £ 287,810 7,286 6,442 301,538 227,829 20,706 18,926 20,101 4,895 1,745 223 294,425 5,714 3,913 650 416 144 0 10,837 305,262 -3,724 138,593 134,869
161,255 25,800 18,508 17,498 2,712 2,898 714 7,155 3,404 650 1,723 120 20	216,030 229,385 13,072	227,829 20,706 18,926 20,101 4,895 1,745 223 5,714 3,913 650 416 144 0
	242,457

	-26,427
	134,869 108,442

'. I

DocJsign Envelope ID: DDF282E6-EAC9-44A9-B07B-39D204788600

VIEWPOINT

BALANCE SHEET

As at 31st March 2024

Fixed Assets
Notes
Tangible Assets at Net Book Value
Current Assets
Debtors amounts falling due within one year
4
Cash at bank and in hand
Total Current Assets
Current Liabilities
Creditors due within one year
5
Total Current Liabilities
Net Current Assets
Total Assets less Current Liabilities
Creditors due after more than one year
6
TOTAL ASSETS LESS CURRENT LIABILITIES
Analysis of Total Funds
Unrestricted Funds
Restricted Funds
TOTAL FUNDS

2024
2023
Total
Total
Funds
Funds
£
£
0
0
37,997
21,502
87,078
150,765
125,075
172,267
-16,633
-32,398
-16,633
-32,398
108,442
139,869
108,442
139,869
0
-5,000
108,442
134,869
108,442
134,869
0
0
108,442
134,869

The financial statements were approved by the Board of Trustees on 7th August 2024 and were signed on its behalf by:

..... .....................

Joanna Bowen, Chairman

Docusign Envelope ID: DDF282E6-EAC9-44A9-B07B-39D2047B8600

VIEWPOINT

NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31st MARCH 2024

1. ACCOUNTING POLICIES

1.1 General.

1.2 Grant Income. Revenue grants are matched with the related expenditure.

1.3 Expenditure. Expenditure is recognised on an accruals basis when a liability is incurred, as soon as there is a

1.4 Tangible Fixed Assets.

purchased with a cost (net of grants) lower than £2,000 are expensed in the year of purchase.

1.5

1.6

of the Trustees. Restricted funds can only be used for restricted purposes within the objects of the Charity.

1.7 Pension scheme; they relate.

2. GRANTS & CHARITABLE INCOME

2. GRANTS & CHARITABLE INCOME& CHARITABLE INCOMECHARITABLE INCOME
	2024	2023
	£	£
Hertfordshire County Council:	162,426	144,675
Hertfordshire Partnership University NHS Foundation Trust (HPFT)	23,389	113,282
Health Education England	14,220	3,484
Comic Relief (Groundwork)	4,975	5,477
Hertfordshire Community Foundation (HCF)	500	0
National Lottery	0	10,892
Edward Gosling Foundation	0	10,000
Total	205,510	287,810

I. , ' Docu sign Envelope lD: DDF282E6 EAC9-44A9 B07B 39D2047B8600

VIEWPOINT

NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31st MARCH 2024

ACCOUNTING POLICIES (continued)

3. Sundry Income Bank interest received Donations Total 4. Debtors Accounts receivable Less: Provision for bad debts Accrued income Prepayments 5. Creditors (due within one year) Accounts payable Pension costs payable Accruals Deferred income PAYE & National Insurance payable Future Builders Loan 6. Creditors (due in more than one year) Future Builders Loan			2024 £ 2,893 415 3,308 2024 £22,973 -20 2024 £ 2,421 1,336 7,599 3,555 1,722 0 16,633 2024 £ 0 22,953 7,938 7,106 37,997			2023 £ 1,764 4,678 6,442 2023 £ 12,308 0 2023 £ 5,986 1,587 13,451 5,000 3,374 3,000 32,398 2023 £ 5,0 12,308 3,282 5,912 21,502

Do¢usign Envelope ID". DDF282E6-EAC944A9-B07B-39D204788600 Charity Registration No. 1159735 vie point rDgGthGr WG Cdm IMfluGMCG 6hdMgc VIEWPOINT Report of the Trustees Financial Statements Year Ended 31st March 2024

Docusign Envelopè ID.. DnF282E6-EAC944A9-B07B-39D2047B8600 VIEWPOINT CONTENTS FOR THE YEAR ENDED 31st March 2024 Pa Independent Examinerfs Report Charity Information Trustees Report Statement of Financial Activities Balance Sheet Notes to the Financial Statements

Do¢u5ign Envelop8 ID.. DDF282E6.EAC944A9-B07B.39D2047B8600 VIEWPOINT INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31st March 2024 I report to the trustees on my examination of the accounts of the above charity for the year ended 31 March 2024 which are set out on pages 5 to 9. Responsibilities and basis of the report As the charity's trustees you are responsible for the preparation of the accounts In accordance with the requirements of the Charities Act 2011 (°the Acv). I report in respect of my examination of the Charity's accounts carried out under section 145 of the 2011 Act and in carying out my examination, I have followed all the applicable Directions given by the Charity Commission und8r section 145(5}<b) of the Act. Independent Examiner's Statement I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in any material respect: the accounting records were not kept in accordance with section 130 of the Charities Act., or the acix)unts did not accord with the accounting records; or Ihe accounts did not comply with the applicable requirements conceming the form and cont811t of accounts as set out in the Charities (Accounts & Reports) Regulation 2008 other Ihan the requirement that the accounts give a 'true & fairf view which is not a matter considered as part of an independent exatnination. I have no concems and have come across no other matters in connection with the examination to which attentbn should be drawn in this report to enable a proper underslanding of the accounts to be reached. Do¢uJ*n•d by: 26F73F3A26754D5,.. George Davidson FMAAT Resolve Corporate Ltd Unit 11, Garden Court Tewin Road Business Centre Wewn Garden City Hertfordshire AL7 IBH

Docusiyn Envelope ID.. DDF282E6-EAC944A9-B07B49D2047B8600 VIEWPOINT REFERENCE & ADMINISTRATIVE DEfAILS AS AT 31st MARCH 2024 REFERENCE AND ADMINISTRATIVE DETAILS Registered Charlty number: 1159735 Registered office.. Unit 28, Wettech Centre Ridgeway Welwyn Garden City Hertrordshire AL7 2A4 Trustees Joanna Bowen Ashley Risk Bryony Kirby Eni Bankole-Race Jacqui LskeY Ray Gibbins Simon Taylor Yetunde Rachel Kasonga Chairman Treasurer Secretary Independent Examiner George Davldson Resolve Corporate Ltd 11 Garden Court Tewin Road Buslness Centre Welwyn Garden City Hertfordshire AL7 1BH Bankers CAF Bank 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4TA Chief Executive OffIr Leslie Billy

Docusign Envelope ID., DDF282E6.EAC944A9-B07B-39D2047B8600 VIEWPOINT TRUSTEES REPORT FOR THE YEAR ENDED 31st March 2024 REPORT OF THE TRUSTEES The Trustees of Viewpoint present thelr report and financial statements for the year ended 31 sl March 2024. STATUS Viewpoint was establlshed under a constitution and registered as a charity with the Charity Commission on 29th December 2014. PURPOSE The promotion of mental health in the county of Hertfordshire, in particular but not exclusively, by the involvement of users and fomier users of mental health ServIS in the planning, development & delivery and monitoring of those services and the advancement of the educatlon of the public in all aspects of mental heallh and addictlon. RESERVES POLICY The Trustees have examined the Charttls requireTnents for reserves in the light of the main risks to the organisation and have established a policy whereby they wish to work towards the balan of unrestricted funds being equivalent to at least three months (x)re funding. PRINCIPAL FUNDING SOURCES The principal funding source for Ihe organisation is Hertfordshire County Council who contributed a total of £162,426 in 2023124 (2022123 £144,675). The Charity also partners with other local government organisations and charities on projects commensurate to its purpose as stated above. Future Plans The Charlty plans to continu8 the activities ouuined in the forthcoming year subject to satisfactory funding arrangements. ON BEHALF OF THE BOARD: Joanna Bowen Chairman

Docu51gn Envelope ID,. DDF282E8-EAC944A9-B078-39D2047B8600 VIEWPOINT STATEMENT OF FINANCIAL ACTivrriES Year Ended 31 March 2024 Year Ended 31. March 2024 Year Ended 31° March 2023 Incomin Resources Notes Grants Training Group Sundry Income incl. donations Total Incoming Resources 205,510 7,212 3,308 287,810 7,286 216,030 301,538 Less: Charitable Ex enditure staff Costs Office Expenses Premises Costs User Group Support Equlpment & Training Costs Training Group Costs Staff & Volunteer Travel 161,255 25,800 18,508 17,498 2,712 2,898 714 227,829 20,706 18,926 20,101 4,895 1,745 223 229,385 294,425 Less: Mana ment & Administration Management Legal & Professional Accountancy Marketing & Advertising Bank Charges Provision for bad debts 7,155 3,404 650 1,723 120 20 5.714 3,913 650 416 144 13,072 242,457 10,837 305,262 Total ReSoUrS Expended Net Surplus l-Deficit for the year -26,427 4,724 Fund balances brought forward Total Funds carried forward 134,869 108.442 138,593 134 869

Docusign Envalope ID.. DDF282E6-EAC944Ag.B078-39D2047S8fj00 VIEWPOINT BALANCE SHEET As at 31st March 2024 2024 Total Funds 2023 Total Funds Notes Fixed Assets Tangible Assets at Net Book Value Current Assets Debtors amounts falling due within on8 year Cash at bank and in hand Total Current Assets 37,997 87,078 125,075 21,502 150,765 172,267 Currenl Liablllties Creditors due within one year Total Current Liabilities -16,633 -16,633 -32,398 -32,398 Net Current Assets 108,442 139,869 Total Assets less Current Liabilltles 108,442 139,869 Creditors due after more than one year -5,000 TOTAL ASSETS LESS CURRENT LIABILITIES 108,442 134,869 Analysis of Total Funds Unrestricted Funds Restricted Funds TOTAL FUNDS 108,442 134,869 134,869 The financial statements were approved by the Board of Trustees on 7th August 2024 and were signed on its behalf by: Joanna Bowen, Chaimian

Envelope ID.. DDF282E6-EAC944A9-B07B-39D2047B8600 VIEWPOINT NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2024 ACCOUNTING POLICIES 1.1 General. These accounts have been prepared underthe historical; cost convention and In accordance with applicable acwunting standards and the statement of recommended pract1 on accounting and reporting by charities 1.2 Grant Income. Revenue grants are matched with the related expenditure. 1.3 Expenditure. Expenditure is recognised on an accruals basis when a liability is incurred, as soon as the is a legal or constructive obligation commilting the Charity to the expenditure. 1.4 Tangible Fixed Assets. Capital expenditure in the year is shown net of any grants reived. Depreciation is provided at the following annual rates to write off each asset over its estimated useful life. Individual assets purchased with a cost {net of grants) lower than £2,000 are expensed in the year of purGhase. 1.5 Taxation The Charity is exempt from corporation tax on its charitable activities & is not registered for VAT. 1.6 Fund Accounting. Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the Trustees. Restricted funds can only be used for restricted purposes within the objects of Ihe Charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 1.7 Pension Costs and Other Post-retlrement Benefits. Vlewpoint operates a defined contribution pension scheme. employer contributions payable to the scheme are charged to the Income Statement in the period to which they relate. GRANTS & CHARrrABLE INCOME 2024 2023 Hertrordshire County Council: Hertfordshire Partnership University NHS Foundation Trust (HPFT) Health Education England Comic Relief (Gr0undVrk) Hertfordshire Community Foundation (HCF) National Lottery Edward Gosling Foundation Total 162,426 23,389 14,220 4,975 500 144,675 113,282 3,484 5,477 10,892 10,000 287,810 205,510

Docusign Envolop8 ID: DDF282E6-EAC944A9-807B-39D2047B8600 VIEWPOINT NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2024 ACCOUNTING POLICIES (continued) Sundry Income 2024 2023 Bank interest received Donations Total 2,893 415 3,308 1,764 4,678 6,442 Debtors 2024 2023 Accounts receivable Less.. Provision for bad debts 22,973 -20 22,953 7,938 7,106 37,997 12,308 12,308 3,282 5,912 21,502 Accrued income Prepayments Creditors (due wlthln one year) 2024 2023 Accounts payable Pension costs payable Accruals Deferred Income PAYE & National Insuran payable Future Builders Loan 2,421 1,336 7,599 3,555 1,722 5,986 1,587 13,451 5.000 3,374 3,000 32,398 16,633 Creditors (due In more than one year) 2024 2023 Future Builders Loan 5,000

CONTENTS

Message from our Chair

Who we are and what we do

Our Governance

The power of the lived experience

Our year in focus

What next for Viewpoint

Report of the Trustees and Financial Statements

Message from our Chair

Joanna Bowen

Who we are and what we do

Improving services:

Staying well:

Reducing inequality:

Our Governance

Board of Trustees

User Voice Council

User Voice Council

What the User Voice Council achieved

T he power of the lived experience voice

Lémarr’s Story Lemarr’s Story

Elisha’s Story

Workshops and courses

Workshops/courses

Mental Health First Aid

Mental Health First Aid (MHFA)

Partnerships

Lived experience/peer support with

Drug and Alcohol Service User Engagement

What people say

What Next

Membership

members will

We need your help

You can get involved by:

VIEWPOINT

Report of the Trustees

Financial Statements

Year Ended 31[st] March 2024

CONTENTS

FOR THE YEAR ENDED 31st March 2024

INDEPENDENT EXAMINER'S REPORT

FOR THE YEAR ENDED 31st March 2024

Independent Examiner's Statement

George Davidson FMAAT

REFERENCE & ADMINISTRATIVE DETAILS

AS AT 31st MARCH 2024

REFERENCE AND ADMINISTRATIVE DETAILS

VIEWPOINT

TRUSTEES REPORT

FOR THE YEAR ENDED 31st March 2024

REPORT OF THE TRUSTEES

STATUS

PURPOSE

RESERVES POLICY

PRINCIPAL FUNDING SOURCES

Future Plans

ON BEHALF OF THE BOARD:

STATEMENT OF FINANCIAL ACTIVITIES

Year Ended 31 March 2024

BALANCE SHEET

As at 31st March 2024

NOTES TO THE ACCOUNTS

~~FOR THE YEAR ENDED 31st MARCH 2024~~

1. ACCOUNTING POLICIES

1.1 General.

1.4 Tangible Fixed Assets.

1.5

1.6

2. GRANTS & CHARITABLE INCOME

NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31st MARCH 2024

ACCOUNTING POLICIES (continued)

FOR THE YEAR ENDED 31st MARCH 2024