REGISTERED COMPANY NUMBER: 08288176 (England and Wales) REGISTERED CHARITY NUMBER: 1158089 REPORT OFT TEE AND NAUDITED F IAL STATEMENT R THE YEAR ENDED AR THWAT HHER IMITED
HEALTHWAT ORDSHIRE LIMITED NTS OF THE FINANCIAL STATEMENT FOR THF. YEAR ENDED 31 MARCH 2024 Page Report of the Trustees Independent Examiner's Report Slatenjcnt of Flnanclal Actlvltle5 Slatement of Flnan¢lal Posltlon Statemenl of Cash Flows Notes to the St8tement of Cgsh Flows Notes to the Flnanelal Statements 10 to 16
HEALTHWATCH HERTFORDSHI IMITED TERED NUMBER: 08288176 REPORT THE TRUS THE YEAR EN I MARCH FO The trustees who are also d1ClorS of the charity for the purposes of the Companies Act 2006, present their report wilh the financial staiements of the charity for the year ended 31 March 2025. The trustees have adop¢ed th¢ provisions of Accounting and Reporting by Charities: Ststement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in ihe UK and Republic of Ireland (FRS 102) (effective l January 2019). OBJECTIVES AND ACTIVITIES Objeetives and alms Healihwalch Hertfordshire is the independenl champion t.or health social care and public health in the county. We publish a separate, detailed annual retX)rt which outlines our objeclives and aims, Healthwatch Hertfordshire became a charity on 1st of Augu51 2014. It is required to submit an annual report to Healthwatch England. The Department of Health issued directions which came into force on 2nd December 2013, setting oul the issues which rnust be covered in ihe annual reports of local Healthwdtch organisations. This includes how the local Healthwatch organisation has gathered the views of people on local health and care servi¢¢5. Healthwatch Hertfordshire published its latest report in July 2025. The document 1$ available on the Healthwatch H¢rtfordshire website 2nd paper copies ar¢ available on requesl. Our Annual Report covers in detail the priorities a¢livities PToviding public benefit, and achievements of the organisalion during 2024-25. It explains Healthwaich Hertfordshire's rol¢ and how the organisation represents the needs and concerns of Hertfordshire's communities including poiential service inequalities. The document shows Heal¢hwat¢h Hertfordshire's involvem¢nt with l.lealth and Social Care commissioners and providers to help bring about improvements in services provided. Publlc benefit In setting our objectives and planning our activiiies we have given careful consideration to the Charity Commission's general guidance on public benefit. In particular, Healthwatch Hertfordshire's role is to ensure thal views of residents about health and social care services are heard. These views and experiences are reported io commissioners and providers io help improve local services, The conveying of these views. supported by findings from our research and engagement, are used to help make a difference in the quality of services and ensure that public health and care services are provided as etT¢clively and efficiently as possible. STRATEGIC REPORT Achievement and p¢rformanee Charilable and Fundraising activities Healthwatch Hertfordshire Lld is mainly funded by Hertfordshire Counly Council, under a contract that was originally established in April 2013. The Counry CoLkncil has subsequently extended the conlra¢t on a number of occasions. A new conlract came into force in 24125 covering ihe period of up to March 20?7. wilh a possible exten5jon. Through ¢fficient working and parniering with other organisatlons, H¢althWch Hertfordshire have also accumulated reserves which support the sustainability of ih¢ organisation and the services it provides. Our activities are oullined in the Annual Report. Flnanclal review Flnancial results The results for the FY24-25 year show a surplus of £11,964 compared to FY23-24 S1S of £36,224. Healthwatrh Hertfordshire remains in a strong financial position with retained fvnds of £401.849 (compared to £389.885 last year). Reserves pollcy Healihwatch Hertford5hire is funded by Hertfordshire County Council to provide siawtory s¢rvices across the county. Healthwatch Hertfordshire's initial Unrestricled Reserves were established by a transfer of £250,008 from Shaw Trust Link Project. Effective stewardship has meant that we were able to add £151.841 to the Reserves. Healthwatch Hertfordshire's Reserves policy is to maintain a ResilTence Reserve equal to 50C/*o of core funding. Al FY24-25 year end, the Resilien¢e Reserve was £228.114 leaving an unrestricted reserve of £173,735. Page I
HEALTHWATCH HERTFORDSHJRE LIMITED REGISTERED NUMBER: 08288176 REPORT OF THE TR TEES FOR THE YEAR ENDED IMA srRATEGIC REPORT Financlal revlew During FY24-25 Healthwatch Hertfordshire eslablished Healihwatch Hertfordshire Trading Ltd (HWHT) as a wholly owned subsidiary to manage commission¢d work separately from our core funding. HWHT ¢xt¢nd¢d its first financial year to run a one off 15 month financial period in 2024-25, in order 10 align HWHT reporting with Healthwatch Hertfordshire's financial reporting period. .STRUCTURE,GOVERNAIYCE AND MANAGEMENT Governing doeumenl Healthwatch H¢rtfordshire Limited. a charitable company. is controlled by its governing dUment. a deed of trust. and conslitules a limited company. liinited by guarantee, as defined by the Companies Act 2006. Reeruitment and gppointment of new trustees New trustees are recruited as required. Positions are openly advertised and the organisaiion adopted a new approa¢h to Trustee recruiimeni in 2021 to encourage a more diverse rdnge of Board Members and more closely reflect tlie populations we serve. The Board recommend5 applican15 who meet Ihe role requirements to the membership of the company as w)tential candidates for election. The membership then elects trustee5 from the list of polential candidates. Organbsatlonol $tructure The main Board meets quarterly. There is a main subcommiiiee Ihat advises the Board. li meets regularly to ensure that Healthwatch Hertfordthire Limited is developing and meeiing its objective5, and the subcommittee makes recommendalions ro ihe Board. The executive is led by Chief Executive Officer, Ivana Vasi¢. Indu¢tion And tralnlng of new trustees Healthwatch Hertford$hir¢ Lid is fully committed to providing an exiensive induction program for new Trustees as well as on-going training and 511PPOrt. and has developed procedures to Inonitor the performance of Board members, both individually and as a whole. REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number 08?88176 (England and Wales) Registered Charlty number 1158089 Regl$lered office Kings Court London Road Stevenage Herts SGI 2NG Trustees Ms Y H Atkins Mr A P Bellinger Mr N Tester Mrs J A Taylor Mrs R Samuda Mr A J Booth Mr R O Heard (appointed 28.5.24) Mrs A Hutchinson (appointed 28.5.24) Mr E Kanagaraj (appointed 28.5.?4) Mrs S V E Orr (appoinied 28.5.24) (resigned 4.2.25) Ms A E M Willeox-smith (appointed 28.5.24) Company Secre¢ary Miss N Ercan Page 2
HEALTHWATCH HERTFORDSHIRE LIMITED REGISTERED NUMBER: 08288176 REPORT OF THE TRUSTEES FOR T IMAR 25 REFERENCE AND ADMINISTRATIVE DETAII Independent Examlner Bradshaw Johnson Chartered Accountsnts Croft Chambers I l Bancroft Hitchin Hertfordshire SG5 IJQ Report of the trustees, incorporating a strategic report. approved by Order of the board of trustees. as the ¢ornpany directors, on 23 July 2025 and signed on the board's behalf by.. Mr N Tester- Trustee Page 3
TR TEESOF HEALTHWATCH HERTFORDSHIRE LIMITED Ind¢p¢Ddent examiner's report to the trustees of Healthwatch Hertfordshire Limited ('the Company,) I report to the charity trnstees on my ¢xamination of the accounts of the Company for the year ended 31 March 2025. Resp)nsibilities and basis of report As the charity's trustees of ihe Company (and also its direclors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Acl 2006 ('the 2006 Acl,). Having saiisfied myself Ihat the ac¢ounts of Ihe Company are not required io be audited under Pan 16 of the 2006 Act and are eligible for independent examination. I report in respect of my examination of your charity's accounts as ¢arri¢d out under S¢clion 145 of Ihe Charities Aci 2011 ('Ihe 201 l ACV). In carrying out my examinaiion I have followed the Directions given by the Charity Commission under Sectiofi 14_5(5) (b) ofthe 2011 Act. Independent examlner'$ statement Since your charitys gross incomc exceeded £250,(K)O your examiner must be a Inember of a lisied body. I can confirm that l am qualified to undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales. which is one of the lisied bodies. I have completed my exaininaiion. I confirni (hat no matters have come io my attention in connection with the examination giving me cause lo believe: accounting records were not keN in respect of the Company a$ required by Section 386 of the 2006 Act; or the accounts do noi accord with those records: or Ihe accounts do not comply wilh ih¢ accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounis give a true and fair view which is not a matter considered as part of an independent examination: or the accounts have not been prepared in accordance with Ihe methods and principles of the Statemeni of Re¢ommended Praclice for accouniing and reportiiigp by ¢harilies (applicable to charilies preparing their accounts in accordance wilh the Financial Reporting Standard applicable iii tli¢ UK aiid Republic of Ireland (FRS 102)). I have no eoncerns and have corne across no h¢r matters in connection with the ¢xamination lo which atteniion should be drawn in this repon tn order to enable a proper undersianding of the accounls lo be reached. Neil C Harding FCA The Inslitul¢ of Chartered Accountant5 in England and Wales Bradshaw Johnson Chartered Accountsnts Croft Chambers I l Bancrofi Hi(chin Hertfordshire SG5 IJQ Page 4
HEALTHWATCH HERTFORDSHIRE LIMITED STATEMENT OF FINANCIAL ACTIVITIE ED IMAR 25 31.3.25 Unrestricied funds 31.3.24 Total funds Notes INCOME AND ENDOWMENTS FROM Donations and legacies 5.041 Charitable activit1¢5 Healthwatch Hertfordshire 492,962 458,128 Investment income Other income 9,373 66.560 7,898 59.797 Total 573,936 525,823 EXPENDITURE ON Charlt8ble getlvllles Healthwalch Hertfordshire 561.378 488.958 Other 594 541 Total 489,499 NET INCOME 11,964 36,324 RECOiYCILIATION OF FUNDS Total ndS brought forward 389,885 353,561 TOTAL FUNDSCARRIED FORWARD 401.849 389,885 The notes fonn part of ihese financial statements Page 5
HEALTHWATCH HERTFORDSHIRE LIMITED REGISTERED ]Y ER: OS288176 STATE EN IMAR H 2025 31.3.25 Unrestricted funds 31.3.24 Total funds Notes FIXED ASSETS Tangible assets Investments 12 13 1,647 1.647 CURRENT ASSETS Debiors Cash at bank 14 11.170 418,268 7.999 386,346 429,438 394,345 CREDITORS Amount5 falling due within one year 15 {27.592) (6.107) NETCURRENT ASSETS 401.846 388,238 TOTAL ASSETS LESS CURRENT LIABILITIES 401,849 389.885 NET ASSETS 401,849 389.885 FUNDS Unrestrirted funds 16 401,849 389.885 TOTAL FUNDS 401,849 389.885 The charitable company is entitled to exemption from audit under Seclion 477 of the Companies Act 2006 for the year ended 31 March 2025. The member3 have not required ihe company 10 obiain an audit of its financial statemenls for the year ended 31 March 2025 in accordance wilh Section 476 of Ihe Companies Act 2006. The trustees acknowledge their responsibilities for (a) ensurin8 that ihe charitable company keeps accounting records that comply wilh Sections 386 and 387 of the Companies Act 2006 and preparing financial statements which give a Irue and fair view of ihe state of affairs of ihe chariiable company as at the end of each financial year and of its surplus or d¢fJcit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Acl 2006 relating io finan¢ial sthtemenis. so far as applicable lo the charitabl¢ company. {b) The financial staiements were approved by the Board of Triisiees and authori3ed for issue on 23 July 2025 and were signed on 115 behalf by: The notes forn) part of these financial statements Page 6 continued...
HEALTHWATCH HERTFORDS IRE LIMITE REGISTERED NUMBER: 08288176 TAT ENT F FINANCIAL PO ARCH 2025 ITION - in Mr A P Bellinger- Tru% The notes fonn part of these financial statements Pab)e 7
HEALTHWAT RTF RD HI LIMITED rATEMENT OF CASH FL FOR THE YEAR ENDED 31 MAR il.3.25 31.3.24 Notes Cash flows from operating actlvlties Cash generated from operations Finance ¢05ts paid 31.605 (104) 42,183 (98) Net cash provided by operating aciivilies 31.501 42,085 Cash flows from Investing actlvltles Purchase of tangible fixed asseis Purch of fixed asset investments Interest received (8.949) (3) 9.373 (1.906) 7.898 Net cash provided by investing OCiivilie5 421 5.992 Change In eash And Cash equlvalents in the reporting period Cash and cash equlvalen15 at the beglnnlng of the reporllng period 31,922 48,077 386,346 338,269 Cash And eash ¢qulvalenls at the end or the rtportlng perlod 418.268 386.346 The notes forni part of these financial statements Page 8
HEALTHWATCH HERTFORDSHIRE LIMITED TE SH FLOWS E YEAR ENDED 31 MAR RECONCILIATION OF NET INCOMETO NETCASH FLOW FROM OPERATING AcfiviTIES 31.3.25 31.3.24 Net income for the reportlng perlod (as per the Statement of Financial A¢tlvltles) Adjustments for: Depreciation charges Interest received Finance costs Amounis owed by group undertakings Decrease in debtors Increasel(decrease) in creditors 11.964 36.324 10.596 (9.373) 3,329 (7,898) 98 (4.530) 1.359 21,485 18,105 (7,77.S) Net cash provided by operations 31,605 42,183 ANALYSISOFCHANGES IN NET FUNDS At 1.4.24 Cash flow At 31.3.25 Net cash Cash at bank 386.346 31,922 418268 386,346 31,922 418,268 Total 386.346 31.922 418,268 The notes form part of these financial statements Page 9
WAT H HERTFORDSHIRE LIMITED TES TO THE FINANCIAL STATEMENTS R THE YEAR I MARCH 2025 STATEMENTOF COMPLIANCE HealthVtch HertfoTdshire Limited is a Charitable company incorporated in England. The registered office is,. Kings Court, London Road, Stevenage, Hert5. SG12NG. The charitable company's financial statements have been prepared in compliance with Charities SORP (FRS 102) as it applies to the financial stai¢m¢nts for the year ended 31 March 2025. ACCOUNTING POLICIES Basls of preparing the flnanelal st8ternents The financial siatements of the charitable company, which is a public benefit entity under FRS 102. have been prepared in accordance with the Charities SORP {FRS 102) 'Accounting and Reporting by Charities: Staiement of Recommended Practice applicable to Charities preparing Iheir accounts in accordance with the Financial Rep¢xting Standard applicable in rhe UK and Republic of Ireland {FRS 102) (effective l January 2019),. Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements have been prepared under the hisiorical cost convention, with the exception of investments which are included ai market value. The financial statements are prepared in sierlin8. Healthwatch Hertfordshire Lirnit¢d meets the definilion of a public entity under FRS 102 Income All income is reco8nised in the Statement of Financial Aclivities once the charity has entitlement to the nds, it is probable that the income will be received and the ainounl can be measured reliably. Expendlture Liabilities are recognised as expendiiure as soon as there is a legal or constructive obligation committing (he charity to ihat expenditure, it is probable that a Iransfer of Konomic benefit5 will be required in settlemeni and the amouni of the obligation can be measured reliably. Expenditure is accounied for on an accruals basis and has been classified under headings that agggate all cost related lo the calegyory. Where costs cannot be dire¢tly attributed to particular headings they have been allocat¢d to aclivitie5 on a basis consistent with the use of resources. Tanglble fixed assels Depreciation is provided al the following annual rates in order to write off each ass¢1 ov¢r its eslimated us¢ful life. Computer equipment 33°/o on cost Minor additions of less than £1 500 are not capitalised. From 1.4.24 all compuiers purchased are depreeiaied in full in the year. Taxation The ¢harity is exempt from corp)ration tax on its charitable activities. Fund accounting Unrestricted funds can be used in accordance with the charitable objecliv¢5 at the discretion of the trustees. Restricted funds can only be used for particular r¢5tricled purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and pury)os¢ of each fund is included in ihe notes to ihe financial statement5. Penslon ¢osts and other post-retlrement benefi¢5 The chariiable company operates a defined contribution pension scheme. Contributions payable to ihe charitable company's pension scheme are charged 10 the Statement of Financial Activilies in the period to which they relate. continued... Page 10
HEALTHWATCH HERTFORDSHIRE LIMITED TES TO THE FINAN IAL STATEMENTS- eontinued R THE YEAR ENDED 31 MAR H 2025 ACCOUNTING POLICIES- continued Legal status of the eh¥4rltable company The charitable company is a company limited by guarantee and has no share capital. The liability of each member in the evenl of winding-up is limited io £ I per member of the charity. Short term debtors and ereditors The charitable Company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at Itansaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost usin8 the effective interest method. Cash at bank and in hand Cash ai bank and cash in hand includes cash and short terni highly liquid investmenls with a Short malurity of three months or less from the date of acquisition or opening of the deposit or similar account. DONATIONS AND LEGACIES 31.3,25 31.3.24 Donalions 5,041 INVEMENT INCOME 31.3.25 31.3.24 Dep05il a¢¢ount interest 9.373 7.898 INCOME FROM CHARITABLE ACTIVITIES 31.3.25 31.3.24 Activily Healihwaich Hertfordshire Grants 492,962 458,128 Grants received, included in ihe above, are as follows.. 31.3.25 31.3.24 HCC Core Funding HCC Core Contract Variation 466,608 26.354 429,715 28.413 492.962 458.128 OTHER INCOME 31.3.25 31.3.24 Commissioned work Other income 11.248 55,312 58.297 1.500 66,560 59,797 Page 11 continued...
NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2025 CHARITABLE ACTIVITIES COSTS Direct Costs Htalthwatch Hertfordshire 561,378 NET INCOMEI(EXPENDITURE) Net incomel(expenditure) is stated after Chargin(CreditIng). 31.3.25 31.3.24 D¢preciation - owned assels 10,596 3,329 TRUSTEES, REMUNERATION AND BENEFITS Ther¢ were no trustees, reffluneralion or other benefiis for the year ended 31 March 2025 nor for the year ended 31 March 2024. Trustees, expenses 31.3.25 31.3.24 Trusiees, expenses 541 io. STAFF COSTS 31.3.25 31.3.24 Wages and salaries Social securiiy costs Other pension cosis 430,200 37,109 21.288 378,226 31.044 18.094 488,597 427.364 The average monthly number of employees during the year was as follow5.. 31.3.25 31.3.24 Management Administration 12 13 No employees received emolurnenis in excess of £60.(K)O. Page 12 continued...
HEALTHWATCH HERTFORDSHIRE LIMITED NOTES TO THE FINANCIAL STATEMENT FOR THE YEAR ENDED 31 MARCH 2025 ued 11. 2024 COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unrestricted funds INCOME AND ENDOWMENTS FROM Charitable activities Healthwatch Hertfordshire 458,128 Investment income Other income 7,898 59,797 Total 525,823 EXPENDITURE ON Charltable actlvitles Healihwatch Hertfordshire 488.958 Other 541 Total 489,499 NET INCOME 36,324 RECONCILIATION OF FUNDS Total funds brought forward 353,561 TOTAL FUNDS CARRIED FORWARD 389,885 12. TANGIBLE FIXED ASSETS Computer equipment COST At l April 2024 Additi¢)ns 44.212 8,949 A(31 March 2025 53.161 DEPRECIATION At l April 2024 Charge for year 42,565 10,596 At 31 March 2025 53,161 NET BOOK VALUE At 31 March 2025 At 31 March 2024 1.647 Page 13 continued...
HEALTHW TF RD HIRE LI TES TO THE FINANCI R THE YEAREN ATEMENTS- c AR H 2025 13. FIXED ASSET INVESTMENTS Shares in group undertakings MARKET VALUE Additions NET BOOK VALUE Ai 31 March 20?5 At 31 March 2024 There were no investment assels outside the UK. The company's inveslm¢nts at the balance shee( date in ihe share capital of Companies include the following: Healthwatch Hertfordshire Trxding Limlted R¢gistered office.. Kings Court, London Road, Stevenage. Herts, United Kingdom, SG12NG Nature of business: Health related activities Class of shar¢: Ordinary holding 100 31.3.25 31.3.24 Aggregate capital and reserves Profit for the year 509 506 14. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.25 31.3.24 Trade debiors Amounts owed by group undertakings Prepaymenis and a¢¢Ned in¢ome 3,0(M) 4,530 3.640 7,999 7.999 Page 14 eonlinued...
HEALTHWATCH HERTFORDSHIRE LIMITED TO THE FINANCIAL STATEMENTS- continued R THEY I MARCH 202S CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.25 31.3.24 Social 5e¢urity and other taxes Other creditors AccNals and deferred income 12,314 13,838 1.440 4.796 1.311 27.592 6,107 16. MOVEMENT IN FUNDS Net movement in funds Transfers between funds At 31.3.25 At 1.4.24 Unrestrieted funds General fund Contin8ency fund Computers, software and instsllation Website development Costs 185.385 200.000 3.500 i.oc() 11.964 (23.614) 28.114 (3.500) ( 1.000) 173.735 228,114 389,885 11,964 401,849 TOTAL FUNDS 389,885 11.964 401,849 Net movement in fund& included in the above are as follows: Ineoming resources Resources expended Movemenl in funds Unrestrlcted funds General fund 573,936 (561.972) 1,964 TOTAL FUNDS 573,936 (561,97?) 11.964 Comparallv¢s for movemenl In funds Net movenient in fund5 At 31.3,24 Al 1.4.23 Unreslrleted funds General fund Contingency fund ComputeT5, software and installation Website development costs 149,061 200,000 3,500 1.000 36,324 185,385 200,000 3,500 1,000 353,561 36.324 389.885 TOTAL FUNDS 353,561 36.324 389.885 Page 15 continued...
HEALTHWATCH HERTFORDSHIRE LIMITED TO THE FINAIYCIAL STATEMENT ENDED 31 MARCH 2025 ntinued 10. MOVEMENT IN FUNDS- ¢ontinued Compa1Ve net movement in funds included in the above are as follows.. Incoming resources Resources expended Movement in funds Unrestrleted fund$ General fund 525.823 (489.499) 36.324 TAL FU]YDS 525.823 (489.499) 36.324 17. RELATED PARTY DISCLOSURES The key management personnel of the charity who are remunerated comprise the Chief Executive Officer, two Deputy Chief Executive Officers, the Senior Resear¢h Manager and the Resources and Finance Manager. The total employee benefits of the key manag¢m¢nt personnel of Ihe chariry w¢re £173.580 (2024 - £180,666). During the year expenses, prirnarily salary costs were charged io the subsidiary for ¢ommi&sioned work they were undertaking tolalling £55.312. The balance owed as ai 31.3.25 was £4530, The rradin8 subsidiary donated £5041 to Healthw*ch Herifordshire in the year. Page 16