
## **Trustees’ Annual Report for the period** 

Period start date Period end date **01 04 2020 31 03 2021 From To** 

## Section A                        Reference and administration details 

**Charity name** Mode Rehabilitation **Other names charity is known by** MODE **Registered charity number (if any)** 1157257 **Charity’s principal address** The Ash 101 Stockport Road East Bredbury Stockport SK6 2AQ 

## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for the**<br>**whole year **|**Name of person (or body) entitled**<br>**to appoint a trustee (ifany)**|
|---|---|---|---|---|
||Anthony Douglas<br>Hughes|Chair|||
||Sydney Norman<br>Gresty|Treasurer|||
||Shirley Ridgeway|Secretary|||
||Michael Julian<br>Wood|Trustee|||
||Bernie Broad|Trustee|||
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## **Names of the trustees for the charity, if any, (for example, any custodian trustees)** 

**Name Dates acted if not for the whole year** 

## **Names and addresses of advisers (Optional information)** 

**Type of adviser Name Address** Non-Executive Adviser Zeb Ahmed 

## **Name of chief executive or names of senior staff members (Optional information)** 

Susan McCormack CEO/Founder and Chief Clinical Officer 

## **Section B              Structure, governance, and management** 

## **Description of the charity’s trusts** 

CIO Type of governing document (eg. trust deed, constitution) Foundation How the charity is constituted (eg. trust, association, company) Appointed by the Board of Trustees Trustee selection methods 

(eg. appointed by, elected by) 

## **Additional governance issues (Optional information)** 

You **may 1. Governance choose** to include The charity is governed by a Board of Trustees. The day-to-day management is delegated to our additional Chief Executive Officer and Founder, Susan McCormack and appointed Chair Anthony Douglas informatio Hughes.  Mode Rehabilitation has a highly committed board of Trustees that shares, questions n, where and challenges ideas. relevant, 1. All MODE trustees have appropriate skills and knowledge of the charity and give enough about: time to be effective in their role. 

• policies and 2. The chair enables the board to work as an effective team by developing strong working relationships between board members and creating a culture where differences are aired proced and resolved. ures adopte 3. The board takes decisions collectively and confidently. Once decisions are made, the d for board unites behind them and accepts them as binding. the inducti The board’s culture, behaviours, and processes help the team to be effective and incisive when on and negotiating different views and resolving challenges. training 

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of trustee s. 

## **2. Operational Team** 

- Our team consists of a Counselling Psychologist and access to a team of leading Clinical 

- • the Psychologists and researchers in the field of Mental Health; Counselling psychologists, substance 

- charity’ misuse practitioner, 3 part-time accredited therapists/counsellors, a clinical case manager, mental 

- s health worker, 2 board-certified educational psychologists, and multiple peer mentors/volunteers. organis Mode Rehabilitation operates a clearly defined line management structure. Each member of the 

- ational service team is managed by a Service Manager, who is, in turn, accountable to the Chief 

- structur Executive. The board works as an effective team, using the appropriate balance of skills, 

- e and experience, background and knowledge to make informed decisions. 

- any wider The charity’s success is built on a rigorous approach to trustee recruitment, performance and 

- networ development, and to the board’s conduct in daily affairs. It is an effective team engaging in weekly 

- k with supervision from two independent sources. The Chief Clinical Lead is supervised by the 

- which University of Manchester Clinical Psychologist Dr W. Mansell to effectively facilitate the continued 

- the development of the model that underpins MODE’S practice. 

- charity works. 

## **3. Policy & Procedures** 

• relation Mode Rehabilitation follows a specific set of policies and procedures that suit our organisation’s ship with work with Veterans, Service leavers, Families, Young People, and Carers. We ensure the Safeguarding and Risk Management policies are updated annually. We work with the Federation any related of Small Businesses to follow a checklist or framework that helps keep current legislation. The main policies annually updated are: parties. 

- Safeguarding Vulnerable Adults 

- • trustee • Safeguarding Young People 

- s’ • Lone Working Policies consid • Health and safety policy 

- eration • Equality and diversity policy 

- of • Whistleblowing policy 

- major • Bullying, harassment, and sexual harassment policy 

- risks and the • Data Protection Policy system The Governance Code makes sure our trustees are carrying out their duties correctly, and the 

- and Charity Ethical Principles are observed, thereby characterising Mode Rehabilitation as a 

- proced principled organisation guided by a solid set of values, beliefs, behaviours, and actions. The 

- ures to above provide excellent governance tools for looking at overall good practice in our organisation. 

- manag e them. The policy and procedures are readily available and accessible, at the same time, apparent in its plan of how the organisation will make sure everyone is aware of the changes and can keep track of how effective they are in supporting our team. The policies are reviewed each year to ensure any improvements that have come up. Everyone, within the charity, including the non-executive advisers, staff, volunteers and people we work with, are aware of how we manage and safeguard. 

   - A reporting procedure clearly explains how people can make their worries known and how you will handle any problems that are raised. The reporting procedure is set out as follows: • Who to speak to • How issues should be reported • Where information will be stored and shared internally 

      - How you’ll share this with police, social services or regulators if necessary. 

      - • More about reporting procedures 

Mode Rehabilitation has a designated Safeguarding Lead and is experienced in following detailed guidance on receiving, assessing and managing any safeguarding concerns. 

## **4. Code of conduct** 

A code of conduct sets out our expectations of staff and volunteers; includes a clear expectation 

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of what people should do and conduct themselves and what they must not do or say within the organisation. This will help raise awareness of illegal, unsafe, unprofessional, and unwise behaviour. Being clear about standards of behaviour is an integral part of safeguarding and keeping staff safe and making them feel heard, understood and always respected of staff, volunteers and any clients or participants in creating the code, so it is inclusive and ensures all people feel it protects everyone involved. We ensure everyone in the organisation is aware it applies to them, and they must follow all its standards. 

Mode Rehabilitation includes specific standards or expectations for roles with responsibilities when necessary. We ensure the code allows participants to question staff and volunteers if they think they’re doing something wrong. Our organisation’s charity trustees, and senior managers regularly review what risks the organisation faces, including any safeguarding risks. They meet with the CEO regularly and discuss regularly how to mitigate any risks effectively. A document is held at MODE covering how to reduce or plan for any risks, which helps each staff member to see how safeguarding sits alongside other risk management or concerns. 

The risk management statement reports all significant risks the charity faces and how it controls those risks, as well as safeguarding matters, or if there is an increased risk of reports of harm in the organisation. 

- See the Charity Commission guidance on risk management. 

- We use the NCVO members risk register template. 

- Mode delivers an online service and uses Digisafe guidance and templates to assess and mitigate risk. 

- We are supported by the National Youth Agency Safeguarding and Risk Management Hub. 

- Maintain a trustees’ annual report 

## **4. Measuring Outcomes & Developing Research** 

Alongside qualitative data, the measures applied to understand what is working well for people who access our services and to improve delivery, we apply the following outcome measures: 

For YP 

Youth Outcome Questionnaires Self Report (YOQ-SR) 

Youth Empowerment Scale (Yes) 

The PSYCLOPS 

Outcome Rating Scales WEMWEB 

For MAFP 

1 CORE Military 34q 

PCL-Mc 

Mode Rehabilitation is pioneering in its successful completion of a research project in schools applying Method of Levels therapy in supporting Young People and Families through a collaboration with trustee Anamaria Churchman and the University of Manchester. We can share the link to six publications. Churchman, A., Mansell, W., & Tai, S. (2019). A qualitative analysis of young people’s experiences of receiving a novel, client-led, psychological therapy in school. Counselling and Psychotherapy Research https://doi.org/10.1002/capr.12259 

MODE encourages post graduate training. The CEO is undergoing a PhD and is exceptionally familiar with understanding, prolonged and enduring psychological distress, 12-step recovery and 

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rehabilitation support, as well as cognitive and behavioural models of support. Highly experienced in comorbid conditions, military trauma/Incarceration/Institutionalisation, especially factors that interplay during transition. The work conducted through this rich knowledge can offer insight into ways to progress through transition and improve resilience skills. 

## **Section C                    Objectives and activities** 

## **Mode Rehabilitation: Overview** 

Mode Rehabilitation is a two-time Award Winner of Central England Prestige Award for Mental Health support and is a COBSEO and ASDIC member for their DROP-IN service, supporting the Military Armed Forces personnel, Young People (YP) families, carers, children, and veterans. 

Our mission is to support people to find purpose, hope, and meaning in their lives by providing the services that generate resilient communities. 

Our main objective is to assist in the treatment and care of persons who have mental illnesses of any description by counselling/psychotherapy, provision of support and advice, and the provision of facilities for recreation and rehabilitation to Military Armed Forces personnel, families, adolescents, children, carers, in Stockport and South Manchester. 

From the support we offer we aim to: 

   - help more people develop skills to improve their lives and generations to follow 

   - strategic development training for our leadership team 

- achieve improved and streamlined administrative systems 

- • 

- **Summary** the ability to employ salaried staff **of the** • recruitment of more volunteers **objects of** • increased capacity to expand service delivery to positively impact more lives with **the** increased resilience. **charity set out in** Mode Rehabilitation, with its recovery ethos, is an independent organisation that delivers a five- **its** fold service: **governin** ➢ DROP-IN SERVICE for ex-Service personnel, both male and female, Service leavers, **g** also we are supporting YP, and children of Serving families. **document** ➢ We work with a range of service users with Complex PTSD and self-harming behaviours and offer crisis support for vulnerable people, including YP and adults. 

- ➢ In partnership with local High schools, we identify vulnerable groups. We work closely with the pastoral team to identify Carers also. Together with a multidisciplinary team of health professionals, we can offer a connected approach and improve Team Around the Child (TAC) support. 

   - ➢ MODE has been able to work with the University of Manchester and Manchester Metropolitan University, offering centralised work placements and career development opportunities as well as a platform that empowers productivity and provides psychological therapy support. 

   - ➢ Mode Rehabilitation provides a high standard of training and managing safeguarding and risk-related issues throughout the life of all projects to all staff. 

We achieve this through our expert team of professionals who have overcome diverge problems themselves and have demonstrated an inspiring height of resilience/diversity that has impassioned them to extend that experience to encourage, support others to aspire and maintain their own important goals. Our accredited psychologists, counsellors and psychotherapists are registered with the BACP, BABCP, UKPTS and, BABICM. We are registered with COBSEO, ASDIC, AFC and NICE and working towards the QNVMHS accreditation scheme through the generosity of the Veteran Foundation. 

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|**Summary**<br>**of the**<br>**main**<br>**activities**<br>**undertake**<br>**n for the**<br>**public**<br>**benefit in**<br>**relation**<br>**to these**<br>**objects**<br>**(include**<br>**within**<br>**this**<br>**section**<br>**the**<br>**statutory**<br>**declaratio**<br>**n that**<br>**trustees**<br>**have had**<br>**regard to**<br>**the**<br>**guidance**<br>**issued by**<br>**the**<br>**Charity**<br>**Commissi**<br>**on on**<br>**public**<br>**benefit)**|**Summary**<br>In 2020, we worked diligently to support many people struggling through the impact of the<br>Covid-19 pandemic. The MODE team delivered 100 books (manual) titled ‘Journey’ across<br>Stockport Borough to YP, who found it difficult to speak and/or effectively communicate when<br>they called our telephone line for counselling support. The Journey manual was a ‘tool kit’ to<br>help people work through and enabled YP to anchor their thoughts onto. It also acted as a<br>navigation tool to identify who they are, where they want to get o in their life/goals and how they<br>want to get to maintain their goals. Through donations we managed to purchase the books and<br>deliver to those accessing our support.<br>https://www.youtube.com/watch?v=Sf8-44dhBUE<br>Our main activities for this year have included school counselling, workshop delivery, mental<br>health support for the veteran community, crisis support and wraparound services for<br>vulnerable groups. We have diversified our activities throughout the pandemic to include more<br>telephone-based support and the introduction of video calling services.<br>Our evidence-based work with YP/children in schools in collaboration with the University of<br>Manchester has been documented in six published research papers by Dr Anna Marie<br>Churchman, a volunteer and trustee during her PhD. Below is the link to the publications:<br>https://www.researchgate.net/publication/334493964_A_school-<br>based_feasibility_study_of_method_of_levels_a_novel_form_of_client-led_counselling.<br>**The Veteran Community**<br>The Veteran Foundation (VF) are supporting the Drop-in support service at the MODE Hub. It<br>allows ex-Service personnel immediate access to support and information to navigate the<br>complex mental health system. The Drop-in is open each day but is supported by the VF two<br>days a week. MODE offered a counselling and psychological therapy service from our safe<br>surroundings in Stockport. The VF also helped in promoting our services by its media<br>campaign and its wide-reaching supporters.  It has enabled veterans, their families, partners<br>and children/carers access support. Also, through this Drop-in service friends have<br>recommended vulnerable friends and friends and partners during Covid19. MODE’s volunteers<br>and counsellors support the Drop-in each Tuesdays and Thursday, but our phone lines are<br>open 24/7 and we return all calls.<br>**MODE Facilitators in Collaboration with Project RECCE**<br>A team of facilitators from Mode Rehabilitation facilitators support Service Leavers and ex-<br>service personnel into construction through MODE’s ‘Resilience to Civilian Life’ (RtCL)<br>programme.  MODE’s Resilience to Civilian life programme is being rolled out nationally with<br>Project RECCE.  We want to thank the MODE team and originators of the programme, who<br>were a huge part of its original success. Our grateful thanks, goes to Bernie Broad, Anamaria<br>Churchman, Danielle Heath, Lizzi Ward, Shane Lee, Pastor Paul Lloyd, Anton Penrose, Danny<br>Wilson, Jemima Clark, and Sarah Gbeleyi, not least the CIG Control Group.<br>The Clinical design is a holistic approach to therapy and is the cornerstone of ensuring<br>participants are ‘work ready’. We at Mode Rehabilitation have taken our core aim and created a<br>bespoke ‘Resilience to Civilian Life’ workshop. This week-long package has been designed by<br>a team comprised of an interdisciplinary bank of staff, consisting of a full-time Therapist, who is<br>an Accredited Professional Therapist, Clinical Case Manager, Mental Health worker and Board-<br>Certified Psychiatrist.<br>The workshop is delivered during the first week of the course, allowing participants to re-<br>discover their core competencies and transferable skills. With enduring clinical oversight and<br>support for the students, this foundation week ensures that they are ready to learn, become<br>and remain‘work ready’and correctly positioned for a new career within the construction|
|---|---|



**Summary** In 2020, we worked diligently to support many people struggling through the impact of the Covid-19 pandemic. The MODE team delivered 100 books (manual) titled ‘Journey’ across Stockport Borough to YP, who found it difficult to speak and/or effectively communicate when they called our telephone line for counselling support. The Journey manual was a ‘tool kit’ to help people work through and enabled YP to anchor their thoughts onto. It also acted as a navigation tool to identify who they are, where they want to get o in their life/goals and how they want to get to maintain their goals. Through donations we managed to purchase the books and deliver to those accessing our support. https://www.youtube.com/watch?v=Sf8-44dhBUE Our main activities for this year have included school counselling, workshop delivery, mental health support for the veteran community, crisis support and wraparound services for vulnerable groups. We have diversified our activities throughout the pandemic to include more telephone-based support and the introduction of video calling services. Our evidence-based work with YP/children in schools in collaboration with the University of Manchester has been documented in six published research papers by Dr Anna Marie Churchman, a volunteer and trustee during her PhD. Below is the link to the publications: - https://www.researchgate.net/publication/334493964_A_school based_feasibility_study_of_method_of_levels_a_novel_form_of_client-led_counselling. **The Veteran Community** The Veteran Foundation (VF) are supporting the Drop-in support service at the MODE Hub. It allows ex-Service personnel immediate access to support and information to navigate the complex mental health system. The Drop-in is open each day but is supported by the VF two days a week. MODE offered a counselling and psychological therapy service from our safe surroundings in Stockport. The VF also helped in promoting our services by its media campaign and its wide-reaching supporters.  It has enabled veterans, their families, partners and children/carers access support. Also, through this Drop-in service friends have recommended vulnerable friends and friends and partners during Covid19. MODE’s volunteers and counsellors support the Drop-in each Tuesdays and Thursday, but our phone lines are open 24/7 and we return all calls. **MODE Facilitators in Collaboration with Project RECCE** A team of facilitators from Mode Rehabilitation facilitators support Service Leavers and exservice personnel into construction through MODE’s ‘Resilience to Civilian Life’ (RtCL) programme.  MODE’s Resilience to Civilian life programme is being rolled out nationally with Project RECCE.  We want to thank the MODE team and originators of the programme, who were a huge part of its original success. Our grateful thanks, goes to Bernie Broad, Anamaria Churchman, Danielle Heath, Lizzi Ward, Shane Lee, Pastor Paul Lloyd, Anton Penrose, Danny Wilson, Jemima Clark, and Sarah Gbeleyi, not least the CIG Control Group. The Clinical design is a holistic approach to therapy and is the cornerstone of ensuring participants are ‘work ready’. We at Mode Rehabilitation have taken our core aim and created a bespoke ‘Resilience to Civilian Life’ workshop. This week-long package has been designed by a team comprised of an interdisciplinary bank of staff, consisting of a full-time Therapist, who is an Accredited Professional Therapist, Clinical Case Manager, Mental Health worker and BoardCertified Psychiatrist. The workshop is delivered during the first week of the course, allowing participants to rediscover their core competencies and transferable skills. With enduring clinical oversight and support for the students, this foundation week ensures that they are ready to learn, become and remain ‘work ready’ and correctly positioned for a new career within the construction 

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## industry and successfully transitioned to be valued members of the community. 

## **Recreational Facilities** 

_Service user and volunteer at MODE_ 

My name is Lauren and I have been using the services with MODE for almost 2 years. I got to know the service through a friend that worked at MODE. I began having counselling with for a while, then told the Psychological Therapist Susan McCormack that I was an artist. Susan has been very supportive; she elevated my career aspirations in becoming a more established artist. I completed an honours degree in Visual Arts in 2018, then struggled to know where my next direction would be as an artist. Sue gave me the opportunity to pick myself up in 2020, supplying me with a space to create paintings. I’m so privileged to have taken this opportunity. I personally have delt with many mental health problems in my life, dealing with eating disorders, depression, psychosis, etc. MODE took me away from my troubles and put me in a secure, supportive environment. This was near the start of the pandemic, Sue gave me counselling, then found different ways to help me. I really don’t know where I’d be today if it wasn’t for MODE’s help. I had further counselling at MODE in 2021, which helped me explore and understand myself better. I love having the space to relax and paint, a studio. I want to inspire other people into making art as it really does benefit your mental health. For me it makes me happy as I’m doing what I love and it’s amazing to be supported through that. I do aspire in doing my own art shows and selling the paintings I make. I mostly specialise in floral paintings. I love to paint flowers because they fascinate me and love 

fascinate me and love their beauty. I use realism techniques, while observing pictures while applying them onto canvases. I have given you a look at some of the paintings I’ve made over the past few years at MODE - some from 2020 to present. 







**Advice, support** 

## **and professional development** 

The CEO is an advocate of rehabilitative support, the MODE team has been able to develop its model of support and work closely with the University of Manchester. The charity is also working closely with students at the Manchester Metropolitan University, offering centralised work placements and career development opportunities as well as a platform that empowers productivity and provides psychological therapy support. 

## **Our trustees are aware of the Charity Commission’s public benefit guidance and have taken it into account when making decisions to which the guidance is relevant.** 

Our beneficiaries have included children, young people, NEET young people (ages 16-24), parents, teaching staff, ex-offenders, offenders, those at risk of offending, veterans, relatives of veteran service leavers, and individuals recovering from substance misuse. This coming year, 

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we are looking forward to announcing a very new and exciting collaboration and more projects underway. 

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## **Additional details of objectives and activities (Optional information)** 

## **(i) Statement by Matt Leeming, CBT Therapist and Volunteer for Mode Rehabilitation** 

As a person currently in recovery from drug addiction, there have been the inevitable times when I have really needed that extra help making sense of some of the difficulties one encounters when negotiating both the sometimes choppy but often calm waters of life. 

I was made aware of Susan McCormack and MODE Rehabilitation by a highly respected fellow from the Faculty of Human Sciences within the University of Manchester. More specifically I was aware of her niche skillset as a more than competent psychotherapist, in the delivery of Method of Levels Therapy (MOL) and many other disciplines. 

- You **may** After researching MOL Therapy, with its emphasis on putting the client in control to reduce **choose** to underlying conflict that the therapist is trained to pick up with certain nuances one portrays include subconsciously, I was impressed and ready to put my family pain to an end once and for all. further statements, I booked a session, and I have to say, I was blown away! Given that I have had prior where interventions for the root causes of addiction, always stemming from the witness of early relevant, family dysfunction, family break up, and the subsequent loss of my father. Overall, I had 3-4 about: sessions with Sue, and words cannot convey the changes her approach made within that time. I came to many breakthroughs, insights and understanding within a gentle, non-invasive 

- • policy on approach which is one of Sues real gifts. She did in those few sessions what other (also very 

- grant competent therapists) could never quite reach. 

- making. 

- So, in my opinion, if you are looking for a gentle, non-invasive, non-judgmental therapist, 

- policy working to a scientifically supported model, in a relaxed and comfortable environment. Look 

- program me no further than Susan McCormack’s team of MODE Psychotherapies, mentors and volunteers related April 2020. investme nt. **(ii)Testimonial from Stockport Academy** 

- contribut We are glad to be part of MODE’s Project, collaborate and be supported by Mode ion Rehabilitation Charity since 2014 is a real resource. made by voluntee Over this period, this valuable charity has assisted 129 pupils weekly through mobility of rs. awareness, resilience building and coping/resilience strategies. We are so proud that across the creative arts i.e., poetry, drama, music, creative writing, and drawing, young people have been enabled to express their difficult past experiences, current challenges and develop personal goals towards a positive future. 

We look forward to continuing with MODE’s Project, giving to our pupils new prospective for their challenges. 

Sincerely, 

Headteacher, 

Stockport Academy (May 2020) 

Section D                      Achievements and performance 

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Section D                      Achievements and erformance p 

**Summary** Outlined below are the various prestigious awards and accreditations that Mode Rehabilitation **of the** has received throughout the last year. **main achievem Awards & ACccreditations ents of the** Central England Prestige Award for Mental Health & Rehabilitation Impact award **charity during Membership the year** AFC - Armed Forces Community BACP – British Association for Counselling & Psychotherapy BABCP – British Association of Behavioural & Cognitive Psychotherapist COBSEO – The Confederation of Service Charities ASDIC – Association of Service Drop in Services NICE – The National Institute for Health and Care Excellence Royal College of Psychiatrists’ Quality Network for Veterans Mental Health Services (QNVMHS). NCVO membership ICO **Achievements** Alongside Manchester University, the key external collaborators, are, Stockport Metropolitan Schools and Stockport Academy. Mode Rehabilitation is an independent recovery rehabilitation facility and registered charity, providing psychological therapies and services. Employing accredited psychologists, counsellors and psychotherapists, the organization was set up in April 2014 and has operated in Schools, prisons, and a wide mixture of care settings including a hugely successful collaboration with veteran organisations, such as, Walking with the Wounded, Gerrards and Tarmac. Since 2018, when MODE designed the ‘resilience to civilian life’ programme for its collaboration with Project RECCE, the CEO has further developed and designed programmes along with the MODE team, to support local people, find purpose, hope and meaning in their lives, and providing such services that generate resilient communities. 

## **Section E                    Financial review** 

|**A brief**<br>**statement of**<br>**the charity’s**<br>**policy on**<br>**reserves**<br>**Details of**<br>**any funds**<br>**materially in**<br>**deficit**|Mode Rehabilitation is a relatively new charity; therefore, all funding acquired to date has<br>been majorly for project development and delivery. We have not had the financial capacity<br>to start building reserves at a level worth 3 months’ wages cost. However, we have built a<br>reserve of 46% of the overall income this year. The Board of Trustees is satisfied that the<br>charity assets in each fund are available and adequate to fulfil its obligations in respect of<br>each fund.|
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**Further financial review details (Optional information)** 

|You**may**<br>**choose**to<br>include<br>additional<br>information,<br>where<br>relevant<br>about:<br>•<br>the<br>charity’s<br>principal<br>sources<br>of funds<br>(including<br>any<br>fundraisin<br>g);<br>•<br>how<br>expenditu<br>re has<br>supported<br>the key<br>objectives<br>of the<br>charity;<br>•<br>investme<br>nt policy<br>and<br>objectives<br>, including<br>any<br>ethical<br>investmen<br>t policy<br>adopted.|**FUNDING PARTNERS**<br>Veteran Foundation<br>Forever Manchester<br>The Stockport Local<br>Stockport Metropolitan Bough council<br>**Veteran Foundation Support**<br>The Veteran Foundation has been our principal Grant partner for this financial year. The<br>foundation’s support has facilitated Mode Rehabilitation to extend our services to several<br>beneficiaries including WWtW, Gerrards Tarmac, self-referred veterans, veterans reached<br>through advertisements promoted through the VF website, and others ran through Cobseo<br>and ASDIC. Other projects, such as Project RECCE, are secondary beneficiaries.<br>**Forever Manchester**<br>Our second principal partner. The grant has enabled us to offer fast track access support to<br>confidential, independent psychological therapy. Also, crisis support and wraparound<br>services for individuals, families, vulnerable community groups, and students, made<br>possible through Forever Manchester funding. We have worked in partnership with NHS,<br>statutory bodies, Manchester University, and Third Sector Organisations to offer<br>supplementary care to ensure the welfare and wellbeing of vulnerable individuals. We also<br>provided mentoring services.<br>**Stockport Metropolitan Bough Council**<br>We have worked closely with Stockport schools; helping young people and those who work<br>with them; to provide community-based projects to offer practical and emotional support,<br>improve educational attainment, attendance and emotional wellbeing.<br>Our Single Point of Access & Whole School Approach is enabling us to provide a range of<br>services in schools. Such as, Clinical Psychological Therapists providing Team Around the<br>Child support, counselling, Ed Psych Assessments, Training to staff, mentoring service for<br>its pupils and parental support. This year we have provided counselling sessions to a total of<br>172 pupils. There were 285 recorded counselling sessions.<br>Stockport Schools: Due to the success of this implementation we have since expanded our<br>presence to include more schools, such as, this mixed secondary school with over 1100<br>students on roll. We will support Stockport schools through COVID 19, to include two<br>counsellors through ZOOM to each school supporting between 15-20 pupils each day.<br>**The Stockport Local**<br>Conventional therapy is often hard to access, expensive, and can take away choice and<br>control from young people. We have offered a range of systematic talking therapies,<br>including CBT, Counselling, EMDR, and Method of Levels therapy.<br>Our expenditures have supported our charity objectives, enabling us to provide beneficial<br>facilities and services for the treatment, rehabilitation, advice, support, care and recreation<br>of persons who have mental illnesses.<br>Conventional sessions typically offer everyone the same number of sessions and parents, or<br>teachers choose when and for how long young people access support even though young<br>people might not feel ready to talk or prefer not to miss certain lessons to receive support.<br>Some of the young people reported needing more support, which, say the team, infers their<br>needs are not being met when following an adult driven model.|
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Workshops: specifically designed for boys to come and discuss male issues in confidence, in a group setting, with other boys. Each session covers a different topic and includes issues such as substance abuse, girlfriend problems, bullying, absent fathers, and more. We will apply morning sessions 1 hour, with between 12-15 pupils in attendance per session. We can engage and inspire young people and to family and friends. 

https://www.youtube.com/watch?v=C0hdDeBJ7Tc - https://drive.google.com/file/d/19zHGrbAEyGLCgWGg5Q V0I4t7OtAC0D2/view?ts=5c6d8b43 

## **Section F                     Other optional information** 

## **Brief Summary of Impact of the Covid-19 Pandemic on Mode Rehabilitation** 

Mode Rehabilitation lost some of our school contracts in the wake of the pandemic’s adverse economic effects. Nonetheless, we managed to support YP and veterans who were in crisis and unable to get an appointment for an assessment within 3months, and for some, as long as a ten-month wait. We managed to support our beneficiaries by innovatively offering access to our services through Zoom and MS Teams. However, our over-focus on supporting and bridging the gap for those in crisis meant we had little time to apply for funding.  This is particularly a major setback since Mode Rehabilitation is looking to employ people on a full-time basis to improve sustainability and develop our resources to improve service to our community and offer a wider reach to a struggling community amidst a services shortage that barely meets the demand. 

## *****OUR MISSION***** 

Our mission is to support those who access our charity through our highly experienced staff so that they will be able to work more effectively to help people find purpose and meaning to attain important goals. We want to provide the highest level of service while individualising the support we offer, maintaining integrity, fairness, honesty and confidentiality. 

## **Youth Projects** 

Many Projects had to be put on hold due to Covid19.  Also, due to funding changes, it meant that a greater focus was needed to support YP who were isolating and unable to manage their emotions at a time of school closures. Further, privacy of counselling meant that MODE facilities were able to accommodate multiple counselling spaces, suited to meet the needs of the changing application of counselling.  We supported YP through the MODE Hub for emergency attendees only, and the psychological therapists used the separate counselling rooms, where counsellors could practice safely. 

We were able to occupy private spaces in the many therapeutic rooms held at MODE. We were able to offer crisis support and bridge the gap, at a time YP were seeking help, after statutory services were experiencing long wait lists to seek Mental Health provision. Crisis support had risen exponentially. Many mental health organisations initially had staff furloughed, our counselling team, both paid and in volunteer roles, continued to help YP and gain a range of experiences, gain knowledge from the MODE supervisory team during the pandemic. 

Our model of support is unique, we are a pioneering charity in the UK, working in the education system and applying our model of support, varied roles teachers, teaching assistants and other education professional employ in supporting young people, academically, physically but also psychologically and emotionally. 

Mode Rehabilitation is excited to announce our plans to develop our Drop-in service for Veterans, Service Leavers, Families/Partners and YP, and Carers through Veterans’ Foundation support.  has provided a grant of £20,000 funding to Mode Rehabilitation. This funding allows the charity to run 200 free counselling and support clinics for local Veterans. Regarding the grant from Veterans’ Foundation, Mode Rehabilitation had this to say: “With this level of availability we are confident that we could offer local veterans an assessment within 48 hours and the commencement of treatment within one week, thus reducing waiting times for assessment and treatment by 16 days and 51 weeks, respectively, compared to the national average. 

**Charity Report: Mode Rehabilitation** 

January **2022** 

12 



Our goal moving forward is to establish ourselves as the primary first responder charity for military veterans in Stockport and South Manchester. This funding will enable us to succeed in that goal and we are extremely grateful to the Veterans’ Foundation for this opportunity!”  Further, plans are underway for our respite centre, along with our creative hub and our HUGE!!! premises in Stockport. We can continue our support with projects; MACH - EXCITE – T20 are projects we will continue once the situation has lifted. These are just some of the projects that aim to incorporate artistic activities to help young people understand their complicated past and consequently shape their positive future post-Covid-19. 

MODE projects are a vibrant mix of discovery, resilience, goal setting and supportive outcomes.  New starts and maintaining fresh beginnings, spurring one another on. The projects aim to enhance our community, by sharing and encouraging each other’s experiences, as a source of inspiration, resources, and a melting pot for creative expression. Workshops are to be facilitated by professional musicians, artists and photographers.  https://www.youtube.com/watch?v=C0hdDeBJ7Tc 

## **Testimonials** 

_“Six months to a year ago, I could never have said the words ‘love’ but you never gave up on me, I don’t know how to trust, because of the echoes of the past, but you never gave up on me, for that I am truly grateful and during the pandemic, I don’t know how I would have got through_ _**” (Veteran)**_ 

_"MODE has helped me not only improve my mental and social state but also has helped me improve as a individual. Before the help of Susan McCormack, I had a bad childhood which kept traumatising me and my severe anxiety and autism caused me to have a lack of friends and understanding of society. After her help I have managed to have strong friendships and be happier in general. The discussions were a major influence over the years we talked and if it weren't for her, I may not even be around today or have become the man I am now and I'm extremely grateful for it, that is how successful her support was" (_ _**Young Person)**_ 

_“Being a soldier and to know where I came from and why, has helped me move forward in my life, and for that help I am so grateful, I will recommend this charity to anyone who needs help”_ _**(Veteran).**_ 

_We hope that you have a wonderful time and thank you for coming and support our purpose. Your support, this evening, will help us to launch a brand-new innovative project._ 

MODE is proud to offer support and Veterans and YP, families, children and Carers achieve goals that are important to them.  However, many families are unable to provide emotional support for their children, and all individuals need to be cared for. We are very aware that some individuals cannot access therapy, or able to ask for help. Therefore, in 2014 we started a Single Point of Access to tackle that problem. 

We are incredibly proud of our team and the achievements through the services we have provided.  The ability to offer such opportunities to all people, regardless of background, sex, income, symptoms and diagnosis, our robust model is of huge benefit.  As a result of your generosity, support along with donations, and fundraising activities, communications, and social media, the next years activities will give us more visibility to reach more people and importantly change lives for the better. Susan McCormack Founder and CEO. Have a wonderful year! 

## **Section G                    Declaration** 

**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees** 

|**Signature(s)**<br>**Full name(s)**<br>**Position (e.g. Secretary, Chair,**<br>**etc)**<br>**Date**|||
|---|---|---|
||Anthony Douglas Hughes|On behalf of ADH permission granted|
||<br>Chair||
||31stJanuary 2022||
||31stJanuary 2022||



**Charity Report: Mode Rehabilitation** 

January **2022** 

13 



||**Charity Name**<br>**Mode Rehabilitation**|**Charity Name**<br>**Mode Rehabilitation**|**Charity Name**<br>**Mode Rehabilitation**|**No (if any)**<br>**1157257**|**No (if any)**<br>**1157257**|**No (if any)**<br>**1157257**|**CC16a**|
|---|---|---|---|---|---|---|---|
||**For the period**<br>**from**|Period start date<br>**01/04/2020**|**To**||Period end date<br>**31/03/2021**|||
|||||||||
|**Section A Receipts and payments**|||||||(As restated)|
|**A1 Receipts**|**Unrestricted**<br>**funds**<br>**to the nearest**<br>**£**<br>**269**<br>**16,960**<br>**-**<br>**10,000**<br>**-**<br>**-**<br>**-**<br>**-**<br>**27,229**<br>**44,738**<br>**-**<br>**44,738**<br>**71,967**<br>**3,700**<br>**16,566**<br>**650**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br> **20,916**<br>**846**<br>**-**<br> **846**<br>**21,762**<br>**50,205**<br>**-**<br>**16,230**<br>**66,435**|**Restricted**<br>**funds**<br>**to the nearest £**<br>**-**<br>**20,002**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**20,002**<br>**-**<br>**-**<br>**-**<br>**20,002**<br>**-**<br>**20,002**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**20,002**<br>**-**<br>**-**<br>**-**<br>**20,002**<br>**-**<br>**-**<br>**-**<br>**-**|**Endowment**<br>**funds**<br>**to the nearest £**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**||**Total funds**<br>**to the nearest £**<br>**269**<br>**36,962**<br>**-**<br>**10,000**<br>**-**<br>**-**<br>**-**<br>**-**<br>**47,231**<br>**44,738**<br>**-**<br>**44,738**<br>**91,969**<br>**3,700**<br>**36,568**<br>**650**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**40,918**<br>**846**<br>**-**<br>**846**<br>**41,764**<br>**50,205**||**Last year**<br>**(As restated)**<br>**to the nearest £**|
|Donations|**269**||||||**100**|
|Charitable activites|**16,960**||||||**74,913**|
|Interest income|**-**||||||**1**|
|Government Covid Grant|**10,000**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
|**_Sub total_**_(Gross income for_<br>_AR)_|**27,229**||||||**75,014**|
|||||||||
|**A2 Asset and investment sales,**<br>**(see table).**||||||||
|Loans received from external funder|**44,738**||||||**-**|
||**-**||||||**-**|
|**_Sub total_**|**44,738**||||||**-**|
|**_Total receipts_**<br>**A3 Payments**||||||||
||||||||**75,014**|
|||||||||
|Cost of raisingfunds|**3,700**||||||**3,098**|
|Cost of charitable activities|**16,566**||||||**61,984**|
|Governance costs|**650**||||||**3,588**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
||**-**||||||**-**|
|**_Sub total_ **|**20,916**||||||**68,670**|
|||||||||
|**A4 Asset and investment**<br>**purchases, (see table)**||||||||
|Purchase of tangible fixed assets|**846**||||||**3,255**|
|Purchase of intangible fixed assets|**-**||||||**161**|
|**_Sub total_ **|**846**||||||**3,416**|
|**_Total payments_**<br>**_Net of receipts/(payments)_**<br>**A5 Transfers between funds**<br>**A6 Cash funds last year end**<br>**_Cash funds this year end_**||||||||
||||||||**72,086**|
|||||||||
||**50,205**|**-**|**-**||**50,205**||**2,928**|
||**-**|**-**|**-**||**-**||**-**|
||**16,230**|**-**|**-**||**16,230**||**13,302**|
||**66,435**|**-**|**-**||**66,435**||**16,230**|



CCXX R1 accounts (SS) 

01/02/2022 

1 



## **Section B Statement of assets and liabilities at the end of the period** 

|**Categories**<br>Signed by one or two trustees on<br>behalf of all the trustees<br>**B5 Liabilities**<br>**B3 Investment assets**<br>**B2 Other monetary assets**<br>**B4 Assets retained for the**<br>**charity’s own use**<br>**B1 Cash funds**|**Details**<br>**Details**<br>**54**<br>**_Total cash funds_**<br>(agree balances with receipts and payments<br>account(s))<br>Bank<br>**Details**<br>**Details**<br>Tangible fixed assets<br>Intangible fixed assets<br>**Details**<br>External funders<br>Signature|**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**to nearest £**<br>**to nearest £**<br>**66,435**<br>**-**<br>**-**<br>**-**<br>**-**<br>**66,435**<br>**-**<br>OK<br>OK<br>**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**to nearest £**<br>**to nearest £**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Fund to which**<br>**asset belongs**<br>**Cost (optional)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Fund to which**<br>**asset belongs**<br>**Cost (optional)**<br>Unrestricted<br>**8,757**<br>Unrestricted<br>**162**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Fund to which**<br>**liability relates**<br>**Amount due**<br>**(optional)**<br>Unrestricted<br>**44,738**<br>**-**<br>**-**<br>**-**<br>**-**<br>Print Name<br>AnthonyD Hughes|**Endowment**<br>**funds**<br>**to nearest £**|
|---|---|---|---|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||OK|
||||**Endowment**<br>**funds**<br>**to nearest £**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**<br>**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**<br>**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**When due**<br>**(optional)**|
|||||
|||||
|||||
|||||
|||||
|||||
||||Date of<br>approval|
|||AnthonyD Hughes|31/01/2022|
|||||



CCXX R2 accounts (SS) 

01/02/2022 

2 




## **Independent examiner's report on the accounts** 

**Section A                        Independent Examiner’s Report** 

**Report to the trustees/** Charity Name Mode Rehabilitation **members of On accounts for the year** 31 March 2021 **Charity no** 1157257 **ended (if any) Set out on pages** 

(remember  to include the page numbers of additional sheets) 

I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 31 March 2021. 

- **Responsibilities and** As the charity trustees of the Trust, you are responsible for the preparation **basis of report** of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). 

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent examiner's statement** 

I have completed my examination.  I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in, any material respect: 

- accounting records were not kept in accordance with section 130 of the Act or 

- the accounts do not accord with the accounting records 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

* _Please delete the words in the brackets if they do not apply._ 

**Signed: Name:** Richard Hunter **Relevant professional** FCA **qualification(s) or body (if any): Address:** MJ Goldman, Hollinwood Business Centre Albert Street, Hollinwood Oldham, OL8 3QL 

**Date:** 31/01/2022 

**October 2018** 

1 

**IER** 



**Section B                           Disclosure** 

Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners). 

**Give here brief details of any items that the examiner wishes to disclose** . 

**October 2018** 

2 

**IER** 

