Fledge Annual Report April 2024 - March 2025
Fledge Youth Support Charitable Incorporated Organisation Co-founders: Mark and Lauren Cheshire
Annual Report of the Trustees’ 2024-2025
Registered as a Charitable Incorporated Organisation in England and Wales; Charity Number: 1157207
| Head Office: | Smith Bradbeer House, 41 – 47 High Street, Eastleigh, Hampshire SO50 5LG. Tel.: 023 8122 5384; E-mail: info@fledge.org.uk; Website: www.fledge.org.uk Facebook: fledge.eastleigh;Twitter:_fledge |
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| Bank: | The Co-operative Bank plc. 1 Balloon Street, Manchester M4 4BE. |
| Solicitor: | Warner and Richardson LLP, Solicitors, 29 Jewry Street, Winchester, Hampshire, SO23 8RR |
| Independent Examiner: | Mr. Chris. Goodhead FCA, Knight Goodhead Ltd. Chartered Accountants, 7 Bournemouth Road, Chandler’s Ford, Eastleigh. Hants. SO53 3DA. |
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Letter from our CEO
Welcome to our Annual Report for 2024/25.
As we reflect on the past year at Fledge, I am filled with gratitude and pride for what we have achieved together. Our mission—to provide accommodation, mentoring and support to equip and empower individuals to reach their potential —has never been more vital. In 2024/25, we faced challenges, but we also witnessed remarkable progress that reaffirmed the dedication of our team.
One of our biggest challenges was our office accommodation being sold and having nowhere to house the staff team or have a base to provide support for our residents. We are extremely grateful to One Community, Eastleigh and Elim Pentecostal Church for accommodating us during this time.
This year, we expanded our provision, adding a 5-bedroom house to our portfolio. We have also secured a 10-year lease on a building to create a fit for purpose Hub where we can support those in need, ensuring that every person who comes through our doors does not just receive somewhere to live, but hope and opportunity. We are excited to relocate and the possibilities this will create for us.
None of this would be possible without the unwavering commitment of our staff, trustees, volunteers, and supporters. Your passion and generosity have enabled us to transform lives and create lasting impact. Thank you for standing with us. Together, we will continue to make a difference.
Nerissa Dean
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Fledge Youth Support Charitable Incorporated Organisation
Aims and purposes:
Fledge Youth Support CIO (Fledge), also referred to in this document as “the Charity” and “the CIO”, exists to provide safe and homely accommodation and holistic support to otherwise homeless and vulnerable young adults. To achieve this, Fledge runs housing provision through shared houses, and self-contained flats, offering accommodation, with capacity for up to thirty-seven young adults by the end of FY 2024-25. These accommodation provisions are supplemented by a range of support services including advocacy, welfare and life-skills development, group, and one to one mentoring, and advice and support in access to statutory, welfare and benefits provisions.
Through these services Fledge strives to fulfil its vision:
“That [all local] young people live and develop in a safe and supported environment with the skills to achieve their potential.”
In support of its Vision, Fledge’s Mission Statement is:
“Fledge Youth Support provides accommodation, mentoring and support to equip and empower young people to reach their potential.”
Fledge also actively raises awareness of the housing and other needs of vulnerable young adults to the local community.
During the period covered by this report, Fledge continued to operate only within the Borough of Eastleigh, Hampshire. The Charity’s principal focus during the year was on younger adults in the 18 – 34 age range.
The Charity’s Aims and Purposes remained unchanged during the period covered by this report.
Strategic direction:
Delayed by the pandemic, and in order to take account of its impacts, a five-year Business Strategy and Strategic Plan intended to sustain Fledge’s aims and purpose, was published at the start of 2021-22. Fledge’s overall direction of travel as a business has remained broadly in line with this Five-year Business Strategy and Strategic Plan, and this document, together with Fledge’s Vision and Mission Statements continue to frame and guide strategic decision making. This report covers the fourth year of this Plan, and a full revision began at the end of 2024-25. This will be concluded during 2025-26, with input from staff, service users, stakeholders and trustees. The revised plan will be implementation from 1 April 2026, 5
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Ethos and values:
Fledge was founded as a charitable organisation by Christians, and its operations reflect Christian principles:
“The ethos and values of Fledge build on the vision of our founders and are underpinned by Christian values of love and care for everyone, and actively responding to their needs. Fledge respects and seeks to work with young adults who are vulnerable and/or in need of accommodation, regardless of background, gender, race, sexual orientation or creed.”
Public benefit:
Fledge provides public benefit through delivering its objectives, and by engaging in a range of activities to advance in life, and relieve the needs of, vulnerable and homeless young adults, including, but not restricted to:
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The provision of support, including housing, mentoring, befriending and hospitality - in the interests of social welfare, and designed to improve the conditions of life of the beneficiaries;
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Providing support and activities which develop the skills, capacities and capabilities of vulnerable and homeless young adults, to enable them to participate in society as mature and responsible individuals.
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To this end, Fledge provides:
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Buildings and facilities;
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Mentoring and befriending services;
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Advocacy, advice and information.
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This work continued throughout FY 2023-24, and forty-nine individual young adults were accommodated and supported during the year..
Structure and governance:
Legal form:
Fledge Youth Support is a Charitable Incorporated Organisation, registered in England and Wales: CIO Number 1157207.
Governance:
The CIO is governed by a Board of up to nine Trustees, who act as directors of the business, and all of whom are volunteers. Trustees are appointed by vote of the Board, on a twice-renewable threeyear term of office,
supported by another volunteer who acts as the
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Secretary to the Board, and by a Company Secretary, also a volunteer and former Founding Trustee.
During 2024-25, Board membership fluctuated between six and seven Trustees. Two Trustees resigned during the year, but three trustees were appointed to the Board.
In the absence of a suitable alternative Trustee candidate to fill her role as Treasurer, Mrs Watts was appointed as a Volunteer Honorary Treasurer for a period twelve months from 11th September 2024, to ensure continuity of the role and duties. In September 2025, she agreed to remain in this role until a suitable replacement could be appointed.
The Board of Trustees typically meets in alternate months to deal with strategic and tactical management of the organisation, review finance and business performance, issues and risks, consider business opportunities, business cases and proposals, and to provide management direction to senior staff. The Chief Executive attends Board meetings and is accountable to the Board for the day-to-day conduct of the Charity, reporting to the Chair of Trustees between meetings.
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Legal and Administrative Information
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Board of Trustees: 2024-2025
| Board of Trustees: 2024-2025 | Board of Trustees: 2024-2025 | Board of Trustees: 2024-2025 | Board of Trustees: 2024-2025 | |
|---|---|---|---|---|
| Expiry of Term of Office |
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| Mrs. Stacey Brook | Until 24 March 2025 |
2027 | ||
| Dr. Ian Clarke | 2027 | |||
| Mr Michael Evans | 2027 | |||
| Ms. Elizabeth Frisby |
Until 20 May 2024. | 2026 | ||
| Mrs Christine Raw | Appointed: 27 January 2025 |
2028 | ||
| Mr Philip Raw | Appointed: 27 January 2025 |
2028 | ||
| Ms Becky Shipley | Appointed: 24 March 2025 |
2028 | ||
| Mr Adrian Smith | 2027 | |||
| Mr. Philip Watts OBE |
Re-appointed: 22 November 2022. |
29th September 2025 |
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| Ms. Susan Mansbridge |
Secretary to the Board of Trustees |
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Legal and Administrative Information
Office holders appointed by the Trustees:
| Re-appointed | Re-appointed | ||
|---|---|---|---|
| Chair of Trustees |
Mr Philip Watts | Appointed: 23 May 2017. |
28-11-22 resigned 29-09- 2025 |
| Vice-chair of Trustees |
Mr. Philip Raw | Appointed: 24 March 2025 |
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| Treasurer | Mrs. Elizabeth Watts FMAAT |
As a Trustee until 11 Sept. 2023; Re-appointed: 11 Sept. 2023. |
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| Trustee Health & Safety Lead |
Mr Adrian Smith. | Appointed: 24 March 2025 |
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| Company Secretary |
Mr. Mark Cheshire |
Re-appointed: 16 April 2018. |
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| Data Controller. | Vacant | ||
| Data Protection Officer |
Ms. Nerissa Dean | Appointed 22 Nov. 2021. |
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| Staff Safeguarding Officer |
Ms. Nerissa Dean | Appointed: 23 May 2017. |
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| Trustee Safeguarding Lead |
Mr Adrian Smith | Appointed 20 May 2023 |
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| Webmaster | Mr. Mark Cheshire |
Appointed 16 April 2018. |
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| Independent Examiner. |
Mr. Chris Goodhead FCA |
Appointed 1 January 2017. |
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| Solicitor | Warner and Richardson LLP. |
Appointed 25 June 2024 |
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Working Groups appointed by the Trustees:
Individual trustees are appointed by the Board to a lead on a number of key areas of governance such as Safeguarding and Health and Safety. Following a Board decision in 2021-22, detailed policy and governance work is undertaken by a number of Working Groups, acting as subsidiaries of, and reporting to, the main Board. Presently there is one active Working Group: The Pay and Remuneration Working Group, which reviews staff pay and other remuneration and makes recommendations to the Board of Trustees, as necessary.
Pay and Remuneration Working Group (Established 23 May 2022)
| Re-appointed | Re-appointed | ||
|---|---|---|---|
| Convenor (Treasurer) |
Mrs. Elizabeth Watts FMAAT |
Appointed: 23 May 2022. |
11/9/2023 |
| Dr Ian Clark | Appointed: 31 January 2024 |
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| Mr Michael Evans | Appointed: 24 March 2025 |
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| Mr Philip Raw | Appointed: 24 March 2025 |
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| Mr Philip Watts | Appointed: 23 May 2022. |
The Board in 2024-25:
The Board of Trustees met six times in full session, during 2024-25, at roughly bi-monthly intervals. All meetings during the year were held ‘in person’ with an on-line Zoom option available for those whose circumstances required that they needed to attend in this way. Trustees who are members of the Pay and Remuneration Working Group also met on one occasion, via Zoom, to discuss review staff pay in the light of the prevailing cost of living, formulating proposals electronically prior to making recommendations to the full Board.
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The Board has continued to invite prospective new trustees to observe Board meetings as part of their determination as to whether they wish to seek appointment to the Board. Three new trustees were appointed during the year, with one other member standing down for personal reasons.
Where possible, the Board allocates responsibility for leadership on specific aspects, such as Health and Safety and Safeguarding etc. to individual trustees. These responsibilities and their ‘leads’ are documented in the previous page.
Book-keeping is now undertaken fully within the Fledge Office, with advisory support from the Treasurer. Transfer of other administrative functions previously undertaken by Trustees, to the staff team, is now virtually complete.
Trustees’ Remuneration:
No Trustee received or waived any emoluments during the year. Out-of- pocket expenses incurred by Trustees on behalf of Fledge Youth Support were reimbursed as follows:
| Expense: | Number of Trustees Reimbursed |
Number of Trustees Reimbursed |
Total Value of Reimbursements (£) |
Total Value of Reimbursements (£) |
|---|---|---|---|---|
| 2024-25 | (2023-24) | 2024-25 | (2023-24) | |
| Travel: | 0 | 0 | 0 | 0 |
| Accommodation: | 0 | 0 | 0 | 0 |
| Other (including goods, materials and equipment purchases): |
0 | 0 | 0 | 0 |
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Legal and Administrative Information
Management and staffing:
At the beginning of 2024-25 Fledge had a headcount of eleven staff including an office cleaner. Three members of staff formed the senior management team with a further staff member in a supervisory role. Six posts were occupied by Support Workers during the year. After recruitment and resignations, at the end of the year the staff headcount was also eleven, comprising three staff with managerial roles, one in a supervisory role, and one providing administrative and financial support to the business. The remainder were in Support Worker roles engaging directly with Fledge’s Service Users. Based upon the staffing plan then in place, there was one unfilled Support Worker vacancy at the year end.
Recruitment campaigns are run on a regular basis to cover occasional resignations and to ensure that Fledge has sufficient staff to cover the growing demands on its services. In total twelve individual members of staff were employed by Fledge at various times during 2024-25. Allowing for recruitment, maternity leave, and departures from the business, and allowing for staff who work part-time, the average number of employees, calculated on a full-time equivalent (FTE) basis was 8.68 (2023-24 = 8.41).
These staff were deployed to:
| Role | 2024-25 (FTE) |
(2023-24) (FTE) |
|---|---|---|
| Management & administration of the charity: |
2.2 | 2.23 |
| Support to service users: |
5.73 | 5.48 |
| Business development: |
0.75 | 0.7 |
| 8.68 | 8.41 |
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The average staff headcount during the year was 11.27 (2023-24 = 11.06), the small increase on the previous year reflecting ongoing recruitment to increase staff numbers as the organisation grows in response to progressively increasing demand for its services, and the consequent acquisition of additional residential properties.
Fledge’s takes its duty of care as responsible employer and service provider very seriously. The emotional support of front-line staff remains a priority for the Charity, given their regular contact with vulnerable and challenged young people who have often experienced personal trauma or mental health issued and may face emotional challenges. Fledge has continued to retain the services of a specialist company who are available at any time for telephone consultations with staff and advice for those need to de-brief more widely than with other members of the staff team.
Fledge maintains a comprehensive range of personnel and other policies and procedures, staff handbook content and related business processes. These are all regularly reviewed and updated with advice from Peninsula Group Ltd., a company specialising in business support of this type, whose services have again been retained by Fledge on a contractual basis, and who also support Fledge’s personnel function.
Volunteers:
Fledge relies on the support of volunteers to assist in its work. During 2024-25, up to thirty-four volunteers contributed to its work. These comprised nine individuals who variously served as Trustees, two who
supported the governance of the CIO: a Company Secretary and Secretary to the Board respectively; nine who are trained to act as Mentors, and sixteen others who have supported Fledge in a variety of ways such as supporting service users’ group activities (e.g. crafts), and with IT repairs, handyman tasks, acquisition, delivery and assembly of flat-pack and other furniture for new residential units for service users.
Fledge’s Board of Trustees wishes to place on record its grateful thanks and appreciation to all these individuals for their continuing contributions made by all its volunteers in all areas of Fledge’s business.
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The Year’s Operations:
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Overview
This year has been marked by continued growth and resilience in the face of significant challenges. In May 2024, Fledge faced the threat of homelessness itself when our property lease came to an end following the sale of the property by the landlord. Despite this setback, our dedicated staff team swiftly adapted by sharing office space with One Community on Romsey Road and continuing service delivery through the generous support of Elim Pentecostal Church allowing Fledge to use their premises. Operating from two separate locations presented difficulties, but our commitment remained unwavering, allowing us to maintain high-quality support for homeless and vulnerable young adults in Eastleigh. Moving our service delivery to a larger, better-equipped space has enabled us to increase opportunities for engagement with our service users. Additionally, we strengthened our team with a new support worker and explored opportunities for two new residential properties, further enhancing our capacity to serve the community.
Support for Service Users:
Over the year, we have delivered a variety of engaging sessions for our residents, including cooking sessions and opportunities to learn new skills, encouraging them with learning about nutrition. Regular outings such as shopping trips helped promote independence. We have established a good connection with the sexual health clinic, which provides residents with one-to-one support. Residents actively participated in the Fledge Active programme, engaging in activities such as going on walks, playing badminton, and tennis. We also organised a range of activities to encourage social interaction, personal development, and enjoyment, including board games, crafts, DIY sessions, and graffiti art. Additionally, free haircuts were offered to each resident. One-to-one support remained a key part of our approach, ensuring tailored care for each individual by providing individual assessments and identifying their needs. Employment workshops were also offered, giving residents the chance to receive help with CV writing, looking at volunteering opportunities and applying for jobs. Regular Drop-in sessions are also made available, where residents can come in to meet with others over hot drinks, games, colouring, and more.
Service Users’ progress:
Over the past year, several residents have made significant progress in their personal development and housing journeys. A number have begun attending counselling, taking important steps toward improving their mental health and emotional wellbeing. We are pleased to report 11 positive move-ons, with residents successfully transitioning into private housing or through Hampshire Home Choice. Many have also progressed from shared houses into more independent living arrangements such as individual flats, reflecting their growing confidence and readiness for the next stage in their lives.
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Residential Property:
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Throughout the year, Fledge successfully leased and managed seven residential supported properties. These include five shared houses of varying sizes, each equipped with individual bedrooms, communal kitchens, and bathroom facilities. Three of these houses feature some en-suite rooms, with one also offering small kitchenettes in 3 of the rooms.
The remaining two properties are small blocks of self-contained flats: the first comprises five one-bedroom units, and the second includes five one-bedroom flats alongside a two-bedroom flat. The one-bedroom units serve as an important stepping stone towards independence for residents ready to move to this next phase, allowing them to experience managing their own home. The two-bedroom property provides vital support for a parent with a young child, a need identified by Eastleigh Borough Council.
Office Accommodation:
Our previous office premises on Leigh Road, Eastleigh, were sold during the previous year and we received notice to vacate from the new landlord. We vacated this property in May 2024 and temporarily relocated our operations to offices shared with One Community, Eastleigh, while securing a permanent base. For the remainder of the year, we continued our work from One Community and facilities at Elim Pentecostal Church, Eastleigh.
This year, we achieved a significant milestone by securing a ten-year lease on a large commercial property in Eastleigh Town Centre. We embarked on the project of renovating and refurbishing this space to create a purpose-built hub that will serve as an ideal base for both our residents and our staff team, supporting the continued growth and development of our services.
Financial model:
Fledge’s ‘mixed income’ financial model has remained unchanged from previous years. Revenue from statutory housing and support benefits, paid by the local authority (Eastleigh Borough Council) for each qualifying resident accommodated, has again been supplemented by charitable donations from organisations and individuals, grant aid from benefactors and charitable funders, and income from fundraising activities. Income from statutory sources has continued to be the principal source of funds towards the costs of the accommodation and that support which Fledge provides to each service user, to facilitate them in maintaining their tenancy. These accommodation costs include the rent payable to Fledge’s landlords, and property management-related costs, such as essential furnishings, linen, kitchen equipment, janitorial supplies, routine maintenance and redecoration, security and out of hours oversight.
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It is of note that, as with all other aspects of society, Fledge has experienced, first-hand, the continued challenges of the cost-of-living crisis, and has been asked to accept more of the incidental costs previously incurred by our landlords in maintaining and sustaining the premises which it leases.
The additional staff costs necessary to enable the provision of holistic care and nurturing support, advocacy and life-skills development offered by Fledge, together with contributions towards office premises and equipment, and other business overheads, are funded largely through charitable donations, grant aid and fundraising activities. These sources are also key in providing a cushion of modest reserves to sustain cashflow, particularly when the flow of statutory benefits might be delayed or interrupted for whatever reason.
As demonstrated by the accounts and financial report elsewhere in the document, Fledge remains immensely grateful to its loyal financial supporters who have continued to diligently and generously provide financial resources to underpin its work.
Financial Management:
While oversight of the CIO’s finances has continued to be led by the appointed Treasurer, as indicated above, all of the day-to-day book-keeping is now undertaken by the Administration and Finance Officer within the Fledge staff team. In view of its size ad financial turnover, and the consequent higher level of financial reporting required under the terms of Charity law, final financial accounts for the year covered by this report are prepared by the Independent Examiner from financial data provided by the CIO.
As a further step towards staff involvement in Financial management of the business, the preparation of the Annual Budget for 2025-26 has again involved staff at all levels in preparing a “bottom-up” view of business activities and associated expenditure needs, moderated by a top-down view of priorities and affordability. This approach enables more junior staff to take greater responsibility for the budget provisions for their areas of activity, and broaden the collective understanding, prioritisation and accountability for the costs incurred by the organisation on a day-to-day basis.
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Financial Management:
Assets:
In addition to administrative office equipment, furniture and resources, Fledge provides furnished accommodation for the residents of its houses. Much of the furnishing is acquired through the generous donations of individual supporters and benevolent donor organisations, including local Churches, though inevitably some must be purchased. Fledge maintains an Asset Register of all items with an acquisition cost of £ 1,000 or more.
Safeguarding:
Mindful of the focus of its work with young and vulnerable people, Fledge maintains, reviews and pursues policies which reflect relevant safeguarding legislation. This includes appropriate regular background and DBS checks on all Trustees, Staff, and relevant Volunteers. Fledge remains. Fledge remains committed to the safeguarding of all who may be vulnerable in any way. Again, no incidents were reported during the year, though Fledge continued to provide oversight and intervention as necessary in situations where vulnerable service users became exposed to safeguarding risks through their own actions or those in the wider community.
Insurance:
Fledge holds appropriate comprehensive insurance cover, including public and employers’ liability, and professional indemnity cover for Trustees, Staff and Volunteers involved in providing support and/or mentoring to service users, as well as covering risks to leased properties. Cover is reviewed when additional property or a significant new asset/liability is acquired.
Risk management:
Throughout the year Fledge has
maintained close attention to business risks. Each Trustee Board meeting receives a ‘Business Health Check’ which includes a ‘red/amber/green dashboard’ showing a broad overview of the state of over sixty different elements of Fledge’s business across six categories of business activity. These are supplemented by a Corporate Risk Register identifying and reporting on the status and risk liability of some twenty risks over five business areas and a Corporate Issues Log detailing the management of some thirteen different Strategic business issues within four separate aspects of the Charity’s operations.
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Donors and Supporters:
As with any charity, Fledge could not function, and certainly could not deliver the breadth of holistic support to our service users which sets us apart from other providers, without the financial, in kind and prayer support of our donors and supporters. During 2024-25, our community of private individual donors has remained loyal and generous, despite the pressures on their own finances. We have also benefitted from the support of various local community organisations and trusts who have either made Fledge their charity of the year or have made one-off benevolent donations in support of our work.
In addition, Fledge secured a significant level of support via grant aid and business support from the Lloyds Bank Foundation Trust. This provision is for a three-year period and includes both financial support and access to low or pro bono advice and consultancy across a wide range of business areas. Fledge has particularly used this facility to benefit from consultants’ advice in the preparation of its new Business Strategy.
Whether the gift has been large or small in size, we have appreciated and valued them all, and we extend our deepest thanks and appreciation to all who have supported us during the year.
This Annual Report was approved by the Board of Trustees of Fledge Youth Support CIO on 15th January 2026 and signed on their behalf by:
– Chair of Trustees
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Financial Statements and Accounts for the year ending 31st March 2025
General financial situation:
Income:
Operational income, (revenue generated from accommodating Fledge’s service users), rose to £806,244 at the end of the year, an increase of 19% over 2023/24, principally due to Fledge accommodating an increased number of Service Users during the year and maintaining a very high level of occupancy of its residential units throughout the year. This resulted in increased levels of Housing Benefit received.
Donations, gifts and other income at £64,902 (2024: £36,055) was 80% higher than in 2023/24. Within this overall sum, tax reclaimed under Gift Aid was £2,763 (2024: £794), and grant funding was significantly increased to £36,000 (2024: £7,200). £10,000 of these funds were restricted to leasehold improvements, and were spent within the year. Overall, income stood at £871,146 for the year, an increase of 22% overall on the figure for 2023/24 (£712,177), again, principally due to the increased number of service users being accommodated.
Expenditure:
Total operational people-related costs amounted to £309,399 compared to £267,209 in 2023.24; an increase of 16% in 2023/24, reflecting a cost-of-living increase in staff remuneration and the employment of additional staff during part of the year. Central administrative costs, at £59,575 were 87% higher than in 2023/24 (£31,866). This is due to a significant increase in office costs with the new leasehold. Property related costs were £296,543, an increase of 27% on the previous year (233,218). This increase reflected the operation of additional properties in 2024/25 and increases in rents on other residential premises. Overall, total expenditure from the General Fund during 2024/25 stood at £668,017, an increase of 25% on 2023/24 (£534,493).
Out-turn:
Fledge achieved a surplus of £203,129 in the year to 31st March 2025, compared with a surplus of £177,684 at the end of 2023/24. This represented an increase of 14% on the previous year. This surplus was due principally to careful management of expenditure with an eye to future increased office costs and through the accommodation of significantly higher numbers of service users, generating additional Housing Benefit.
Overall, and taking account of monies allocated from the General Fund into funds designated by the Trustees during the previous year, the accumulated surplus in the General Fund rose to £556,945 (2024: £353,816) at the year end. This accumulated surplus represents seven months running costs, based on the budget for 2025/26. Fledge’s aim is to maintain sufficient reserves in hand to cover six months’ running costs, in line with recommended best practice.
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Designated and Restricted Funds:
Designated Funds are those which the Trustees have decide to set aside with the aim of using them for particular purposes, either now or in the future. During 2023-24, the Board set up three Designated Funds to meet anticipated costs associated with acquiring, equipping and developing the new office accommodation, and these funds have been carried forward.
The Designated Funds established are:
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Office Layout, Furnishings and Development Fund;
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Office IT Resources Fund;
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Life-skills Training Hub Development and Maintenance Fund.
The Board of Trustees agreed that £25,000 should be allocated to each of these Designated Funds, making a total of £75,000.
Restricted Funds are those whose application and use have been determined by the source or donor.
A grant of £10,000 was received from B&Q Foundation to refurbish and decorate the new community hub. These funds were used up during 2024/25, leaving the balance at zero.
Reserves policy:
Taking account of annual variations in overall financial performance, the prevailing economic climate and fluctuations in year-on-year income and expenditure, it remains the aim of the Trustees to accumulate and hold accessible, sufficient reserves over time to cover at least six month’s operating costs, together with capacity to invest in equipping and resourcing new properties as and when there is a viable need to expand residential accommodation capacity or develop new office premises.
As noted above, part of the additional surplus held at the end of 2024-25 will supplement the designated fund established to meet the costs of equipping and maintaining the permanent new office accommodation, and for establishing and equipping a ‘life-skills training hub’.
Investigations will continue, to identify suitable financial instruments into which Reserves remaining after this Designated Fund is fully resourced, can be invested and earn interest until they are required, but with flexibility to be able to access these monies as and when needed.
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Staff salaries, pensions and national insurance:
Allowing for recruitment and resignations, twelve separate staff members (both part-time and full time) received salaries and allowances at some point during 2024-2025. Overall expenditure on salaries, allowances, employers pension contributions and Employers’ National Insurance contributions, (including payroll administration costs) amounted to £299,358 in total for the year compared with £ 258,648 in the previous year. This was 15.9 % more than in 2023-24 when fourteen individual staff members were employed.
All staff are paid at rates are above the National Living Wage and Fledge uses the pay scales of the national Joint Council (NJC) for Local Government Services as the basis for remunerating staff. As at 31st March 2025, the pay of all staff was linked to designated points on these pay scales. Annual cost-of-living increases in rates of pay, and any incremental increases are determined by the Board of Trustees on the recommendation of the Trustees’ Pay and Remuneration Working Group.
Staff are enrolled in the Government-backed NEST workplace pension scheme, to which both staff members and Fledge as employer, make contributions. Following a change in contracted Payroll Service Provider at the end of 2023, possible anomalies in the way in which the former service provider had applied income tax charges to staff pension contributions, were identified by the new provider. Fledge is continuing to investigate with relevant parties, in order to make any remedies which may prove necessary.
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Future financial commitments:
Due to the necessity to commit to formal property leases covering a number of forward years, for each residential and office property used by Fledge, the CIO has forward commitments to lease rental costs for future years.
At the Balance Sheet date, (31st March 2025), the charity had known future financial commitments of £ 462,287 in respect of these property lease costs, up to the earliest practical break point in each lease, rising to £ 979,666 if no breaks in the property leases held on the Balance Sheet date are invoked, and leases ending within 12 months of the Balance Sheet Date are renewed.
These costs are expected to be offset by future income generated in respect to the occupation of the residential premises by Fledge Service Users.
Statement of responsibilities of the trustees
The Trustees are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and the United Kingdom Generally Accepted Accounting Practice (UK GAAP).
The Charities Act requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state-of-affairs of the charity at the end of the year and of the surplus or deficiency for the year then ended.
In preparing those financial statements, the Trustees are required to:
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select suitable accounting policies and then apply them consistently; make judgements and estimates that are reasonable and prudent;
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observe the methods and principles in the charities SORP;
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state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Charities Act 2011. The Trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
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INDEPENDENT EXAMINER'S REPORT TO THE MEMBERS OF FLEDGE YOUTH SUPPORT
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Statement of Financial Activities for the year ended 31st March 2025.
(including Income & Expenditure Account)
Balance Sheet for the year ending 31st March 2025 [CIO Number: 1157207]
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CASHFLOW STATEMENT FOR THE YEAR ENDED 31 IAARCH 2025 X24 NET CASH FLOW PROVDED BY CERATWG KTMTIES I281 141. H FLOWS FRO FIW4aNG TMTEs Fixbj 8s2d rAl¢knis rJ4,48n (2.1361 NET CASH FLOW FCII THE YEAR 151.794 139. NOTES TO THE CASHFLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025 2024 1 NEf C4SH FLIYII FC THE YEAR Chinw m (x8h c&h in th• >• 151.794 .9J5 516.n9 225.or2 2024 2 NET CASH FLOW PR¢M)ED BY CFERITWG ACTMTES Not lorts ) 213,129 1TT.684 4.923 146.ffi1) 19.840 ldIa•A••I in +J•Jbxy 2.997 186,281 141.S89 3 AP14LYSS 1> CU ANO CASH E(XIlVENTS 2024 C•th •t bk m hwKI 516,n9 4 APi4LYgS CHAP% IN NET tEBT At1 At31 2025 C•th at m h1 151.794 516.n9 .935 151,794 516.729
Notes to the accounts for the year ended 31st March 2025
1. ACCOUNTING POLICIES
(a) Accounting convention: The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP (FRS 102)).
Fledge Youth Support meets the definition of the public benefit entity under FRS 102.
Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.
The accounts have been prepared on the going concern basis. There are no material uncertainties about the charity's ability to continue.
(b) Fund accounting: Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity. Restricted funds are subjected to restrictions on their expenditure imposed by the donor.
(c) Income: All income is included in the Statement of Financial Activities when the charity is entitled to the income, and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:
- Donations, legacies and charitable activities are received by way of grants, donations, legacies and gifts and is included in full in the Statement of Financial Activities when receivable. Grants, when entitlement is not conditional on the delivery of a specific performance by the charity, are recognised when the charity becomes unconditionally entitled to the grant.
Resources are deferred when, at the end of an accounting period, they have been received but the charity has yet to become unconditionally entitled to them.
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(d) Expenditure:
Expenditure is recognised on an accrual basis as a liability is incurred. It includes any VAT which cannot be fully recovered and is reported as part of the expenditure to which it relates.
Costs are apportioned in line with the income received from that source during the year. Charitable activities expenditure comprises of those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.
All costs are allocated between the expenditure categories of the Statement of Financial Activities on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly.
e) Fixed assets:
Fixed assets are capitalised for ongoing use within the company, where the individual cost of the asset exceeds:
Property improvements: £5,000;
Fixtures & Fittings: £1,000;
Depreciation is provided on fixed assets to spread the cost over the estimated useful lives of the relevant assets at the following rates:
Leasehold improvements 10% straight line
Property improvements 20% straight line
Fixtures & Fittings 33% straight line
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(f) Pension costs:
Contributions in respect of the company's defined contribution scheme are charged to the Statement of Financial Activities for the year in which they are payable to the scheme. Differences between contributions payable and contributions actually paid in the year are shown as either accruals or prepayments at the year end.
(g) Basic financial instruments:
The charity only enters into basic financial instrument transactions that result in the recognition of financial assets and liabilities like trade and other debtors, cash at bank and creditors. These basic financial instruments are measured at transaction price. Financial assets and liabilities classified as due within one year are not amortised.
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2 LEGAL STATUS
The charity is a charitable incorporated organisation registered with the Charity Commission in England and Wales on 28 May 2014; Charity Number: 1157207.
The charity is a public benefit entity.
The registered office of the charitable company is:
Smith Bradbeer House, 41 – 47 High Street, Eastleigh, Hampshire, SO50 5LG.
The average number of staff employed during the year was 12 (2024: 12). No employee received emoluments of £60,000 or more during this year or the prior year.
Key management personnel were paid a total of £106,357 (2024: £95,758) to three employees (2024: 3), of which £13,661 is made up of employers NI and pension contributions (2024: £12,101).
Included in Wages and salaries in P21 are out of hours staff costs amounting to £2,265 (2024: £2,388) which are allocated to Out of hours security in note 6.
During the year or the prior year no trustees received any emolument, were paid any expenses nor were reimbursed for expenditure incurred on behalf of the charity.
Total pension contributions of £13,269 (2024: £11,470) were paid by the charity and are included in the SOFA.
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6 EXPENDITURE Urnestrk Restrlct•d 2025 2024 St•ff and p•oW• all¢xat•d to KIMII 297.093 1.034 1632 3.732 4,73B 170 297.093 256.260 940 424 5.160 4.186 239 7,209 knin costs i11cffid (X de4elopfftht HR and Fdiq d•nt sw TfainirKJ, travel aThJ ejperS Mentmry o) 2.632 3,732 4,738 170 Athilnlgtr•th• cHts xI1•d to •cllvll Olftt rentallublrties co5 In9jrc kns t5 Fur#Jrnisr¥J oAts 17,944 37.623 1116 17,944 37.623 3.116 15.313 13.382 2,165 180 826 ,575 ,575 .T Propthty rnknl•d ¢o•l• allKatsd lo athlll•• P(opwty rentsl Re%(ntial hwse Qx Fkuse utslths Epreu81 t ol hoLYS s8r Couml lax 217.2e4) 27.181 9.463 9.973 21.497 4.266 6.903 217.260 27,181 9.463 9,973 21.497 4.266 6.9J3 296.543 167.410 24,052 8.665 4,923 19.399 3.909 4.860 233,218 2.5 2.500 2,500 2.200 2,200 17 17 49 kKlwJ•d foos •tth we •iix#*J kn irt h) 8C£¥Xrt •rn1 iThJeVèTrlrn1•j1 cl £2,320 {2024. £2.21. 7 TMGIBLE ASSETS Totsl At yd drtKmS At ol)•w 17.331 15,636 2,196 17,832 32,%7 34.487 67,454 32.291 32.291 17.331 DEpREcncl4 Al tffjinning of yw Charge Atthjol 3.461 3.4SI 6.934 10.548 3.276 13,824 14.015 9.973 23.988 3,2XI 3.230 NET 8<X)K VALI Althjol Al trrfinning of y•w 29.C61 10.397 13. 43,466 18.952 8 DE8TC¥iS 2025 2024 2.041 15.187 79. 96257 3,714 45.PJ9 49, 9 CREDtTORS'. la1 the th cme J 2025 2024 Crethkn7 18.466 3.572 24.1 2.424 1.2 4.fA7 Othtt ctsjltS 31
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Furnish and decorate new hub: Received from B&Q Foundation to furnish and decorate a new community hub, costs have been capitalised.
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Life-skills training hub development and maintenance fund : To facilitate the offer of a wider range of support services to Service Users.
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Office Layout, furnishings and development fund: Established to meet anticipated short-, and longer-term costs associated with acquiring, equipping and developing the new office accommodation being sought following the termination of Fledge’s lease on its previous office.
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Office IT resources fund : Established to meet anticipated IT costs associated with developing the new office accommodation;
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12 RELATED PARTY TRANSACTIONS
There were no related party transactions during this year or the prior year.
13 OPERATING LEASES
Due to the necessity to commit to formal property leases covering a number of forward years, for each residential and office property used by Fledge, the CIO has forward commitments to lease rental costs for future years. These costs are expected to be offset by future income generated in respect to the occupation of these premises by Fledge Service Users.
At the 31 March 2025, the charity had future financial commitments of £462,287 (2024: £430,272) in respect of these property lease costs, up to the earliest practical break point in each lease, rising to £ 979,666 (2024: £568,872) if no breaks in the property leases held on the Balance Sheet date are invoked, and that those leases expiring within twelve months of the Balance Sheet date which are renewable are renewed for a full term.
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14 PRIOR YEAR STATEMENT OF FINANCIAL ACTIVITIES YEAR ENDED 31 MARCH 2025
(Including Income and Expenditure account)
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The content of this document is Copyright Fledge Youth Support CIO, © 2025.
Unless otherwise stated, images used in this document are either: - © Fledge Youth Support 2024; or used under a paid licence from Shutterstock Inc. (Licence No. 163044690) or used under Creative Commons licence terms.
Logos of Fledge’s Stakeholders, Business Partners and Supporters/Sponsors are used by permission from the relevant organisation.