Carelinks Charlty Registration No.1157202 Trustee's Report and Unaudited Financial Statements Year ended 31 March 2021 Carelinks Status: Governing document: Charity Registration No.1157202 The Charity's goveming document is its Constitution. Reglstered Offl¢e: 27 Castle Gardens Bath BA2 2AN Trustees who served 51nce the start of the year up to today . Steve Gretton Jean Field Andy Taylor Pete Eichhorn Rob Clements Liz Hemin8ray- Resigned 21 Au8 2020 Independent examln•r: Shruti Soni ACCA Shruti Soni Ltd Chartered Certified Accountants 117a St. John's Hlll, Sevenoaks TN13 3PE Trustee< report forthe yow ended 31 March 1121 The tnjstees have Pleasu￿ in presentingthelrAnnual Report and Finanaal Statementsforthe year ended 31 March 2021. Introdurtlon The maln alms of the tharfty are to advance Chrlstlanlty. prlmarlly by dlstrlbutlng Blble and other Chrlstlan ltterature. and to relleve poverty by provldlng support to those In need. These alms are reflected In our forrnal objertives, which follow the Charty CommissÉon's guidance on public benefit. During the year the main foDJS for our work has been to support both these objectNes at the same time. Carelinks Ss a Charltable Incorporated Or8anisation re8iStered in England and wa￿5. Number 1157202. governed by Constltutlon. The Board of Trustees meets regulady and Is responslble for the Bovernance of the chaflty. Carelinks does not employ any stsff. The trustees and volunteers undertake the day-ttrday management of the chadty. Rlsk management We have a rlsk re8lster whlch enable us to monknr our act￿ltIeS underfour maln headln8s- safe8uardln& regulatory and compllance rlsl financSal risk and operational rlsk. This has helped us to Implement a numter of actlons desl8ned to mttlgate those rfsks whlch we feh were at unsatlsfactory level& Ourformal oblectlves are: The advan￿rne￿t of the Chrlstlan rell8lon for the benefit of the publlc In accordance wfth the st?tement of falth appearln8 In the sthedule to the ¢harWs ¢onstltutlon. In partkulèr but not exduslvety by dlstributln8 Chrlstlan Ilterature at cost or free of charge. 121 The preventlon or rellef of poverty by the p￿dIng of grants, Items and sepAcesto Indlvlduals In need andlor charltles, or other or8anlsatlons worklng to prevent or felleve poverty. Our maln focus has always been on the aoS4ancement of Chrlstian rellglon by pmldlryd prartlcal 5UPPOrt for those In need alon8slde the dlstrtbutlon of Blble-based matedal. The 8k*bal Covid pandemlc has meant that the amount of face-to-face and physical support we have been ab￿ to Bfve has been severety Ilmlted, but we are glad to report that OUT new app, launched last year, and other onllne actlvtty has enablèd us to Continue to be very actlve throughout the year and provide spiritual and other support to many people In a large number of countries, as summarfsed below. Artlvltles onAfperfomJon(e During the year, the charity worked- erther directly or by supporting Others- in the UK and In many other countries. Highlights of the year are summari5ed below. Some of these attivities were carrled out In conjunctlon with the Christadelphian Advantement Trust and the Riga Welfare Programme, both of which we have worked with for many years. One of the most important outcomes of this work is that several hundred individtjals in at least 47 countrfes, supported by us. commÈtted themselves to Jesus Christ duringthe year. many of them through baptism. Arguab￿ the most important activity in the year was the COn￿nuing development of the Blble Con7ponion, a free and advertisement-free Bible app comprlslng 3 full Bible text tn¢ludin8 audio. deeper commentary on every verse; basic devotiona15. an audio and a youth message on every chapter,. a reading planner: a Bible 8osics study course.. and powerful search funrtlonality. We believe that thts app offers more features and resOur￿S than any other free Blble app. The Engllsh language version wa5 launched In both Android and Applelios versiorss in Ortober 2019 wlth hlgh usage. strong reterrtion rates and very posltfve feedback. This encouraged us to invest signifKant in advertisin8 the app vla Google Ads. a decision which Pfoveil doubty happy in the light of the pandemic, and we thank God for His guidance in making this decision. The Inltlal aims of the app were both to Increase the reach of the gospe5 message. glven the widespread use of onllne Sour￿5. and to create long-tenm savlngs in postage costs for tradltional paper-based publication5 50 a5 to ￿lease more funds for pastoral and welfare work. The severe Ilmitations that the pandemic placed on travelllng to support th05e Sn need showe(1 how valuable the app could be In enabllng the message to reath many more peop￿ ￿rtUally. Russlan, Spanlsh. French and Fars1 verslons of the app were launched on Androld In the spring of 2020. In January 2021, an updated EnglISh-la￿ua6e version was launthed. in¢ludin8 a video talk ar)d a three mlnyte'chrlstlan Basics. video on every chapter of the New Testament along wlth a'da￿ mode. to ahj readSn8 In darkness. Later, the French, Russlan. Fars1 and Spanlsh were launched on Applelios for the flrst time. By May 2021, the app had been downloaded a totsl of 1,325.rth tlmes. The breakdown by language was.. EnWish- 435,IKKI Russlan- 67,9¢Y) Farsl- 154.71)0 Spanlsh- 332.4LXI French- 335,C(Kl About 17,000 of those who have d¢)wnloaded the app use It every day, many of them more than on￿. At least 72,(￿ people use It every 48 hours, The app has been p?rtlcularly well-used In countrtes such as Afghanlstan and Iran whlch ore challenglng for anyone wlshlng to conslder Chrlstlanlty. and also (for example) In Francophone West and Central Afrlca, or South AmerSca, where It Is n¢)w posslble to reach people In very remote areas that would have been effectlvely Inaccesslble to phy55cal evan8ellsm given our resources. Al0￿sIde the development of the app. we have launched a Vlrtual Church. Iwww.￿rtua1c￿Urch.cc) whlch Is a gateway to both pastoral support and to regular online communlon seThl¢es hosted in europe, Canada an(J New Zealand. The Zwm platform ha5 been used to provide support from round the worfd to those wlshlng to leam more a￿￿t the messa8e of the 81ble arml. In many cases, to be bapt1￿. Carellnks also has a welkused YouTube channel, where the vldeos h￿￿ now been vlewed more than two mllllon tlmes. The Covid crisls has meantthat we have been unable to provlde food, dothlng and other welfare 5UPPOrt to those In need, as we have done In prevlous years. but we were able to continue to Blve food and other sUPPOrt to mostly Afrlcan asylum seekers in mainland Italy and Sicity: to provide simSlar support in Latyla. where the winter was exceptSonally cold: and in a number of other plac In oddltion, we were glad to [ntrodu￿ the CAF Oonate ser￿ce. which makes donatlons very easy to ma especlally from abroad, with no bank charge& We also developed and adopted fomial policies on conflicts of Interest, Investment and reserves durhn8 the year. Flnanclal Re¥lew DL¢ring the year 2020121 the charttvs tot￿ receipts were £78.917 (2019/20." E92.281). of which £32,805 was restrlcted. Total payments durlng the year am(yJnted to £63.168 {2019/20.' £43,103) resultln8 In net recelpts for the year of £15.749 f2019/30.' £35,286J. Total cash lunds at year end were £71,843 (2019/20.'£56.094). all of which was unrestricted. Reser￿ ￿l1¢Y Ourfornial reseNes pxilicy is that we will aim to maintsin our reserves ￿ld In cash or near