citizens advice TEST VALLEY CITIZENS ADVICE BUREAU (Citizens Advice Test Valley) Financial Statements For the year ended 31 March 2025 Registered Charity No. Company No. 1156829 08933947
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 CONTENTS Report of the Directors and Trustees 3-10 Directors. Responsibilities 11 Independent Examiner's Report 12-13 Statement of Financial Activities 14 Balance Sheet 15 Notes to the Accounts 16-22
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 The Trustees (who are also the Directors for the purpose of Company Law) have pleasure in presenting their annual report and the financial ststements for the year ended 31 March 2025. The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities.. Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordan with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015). 1. REFERENCE AND ADMINISTRATIVE DETAILS Charity Name: Test Valley Citizens AdviGe Bureau (Citizens Advice Test Valley) Charity Registration: 1156829 Company Registration: 08933947 Authorised & regulated by the Financial Conduct Authority FRN: 618853 Registered Office: 1st Floor Chantry House Chantry Way Andover SP10 1LZ Chief Executive: Ange Moon Bank: CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ Reporting Accountsnt Mark Wall Unit 5, Basepoint Business Centre Caxton Cl East Portway Andover SP10 3FG
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 The following people were directorsltrustees of the charity on the date of approval of Ihe report: Date Elected Date Resigned Directorsrrrustees Role Stephen Bowden Stephen Hart Roger Clift Elizabeth Lealher Alexandra Gladwell Linda Thorpe Katie Gray (nee Dutton) Victoria Martin Anthony Mayhew Chair 24104118 Treasurer 02112120 Trustee 01106114 Trustee 18101122 Trustee 18101122 Trustee 17101123 Trustee 18104123 Trustee 17110124 Co-opted Trustee 21101125 17110124
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 2. STRUCTURE. GOVERNANCE AND MANAGEMENT Governing Document Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) is a registered charity and a company limited by guarantee. Test Valley Citizens Advice Bureau is also known and referred to as Citizens Advice Test Valley. The maximum liability of each member is limited to £10. On 31 March 2025 the company had 8 members. Test Valley Citizens Advi Bureau (Citizens Advice Test Valley) is governed by its Memorandum and Articles of Association. Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) was incorporated as a company limited by guarantee on 11th March 2014. The charity commenced operations on 1st June 2014 at which date the assets and liabilities of the incorporated Andover and Romsey Citizens Advi were acquired. Recruitment. Appointment of Trustees Trustees, who are also Directors of the Company, are elected from the local community. A working group made up of Trustees and chaired by the Chair is established to oversee the elections process for Board appointments. A separate process agreed by the Trustee Board is followed for the election of the Chair. No other persons or bodies external to the charity were entitled to appoint persons to the Trustee Board. Induction of Trustees Newly appointed Trustees are provided with a comprehensive induction to Test Valley Citizens Advi Bureau (Cilizens Advice Test Valley) through the provision of training courses and mentoring by established trustees. We continue to recruit and have been successful with building on our number. Organisational Structure Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) is governed by its Trustee Board which is responsible for setting the strategic direction of Ihe organisation and the policy of the charity. The Trustees carry the ultimate responsibility for the conduct of Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) and for ensuring that the charity satisfies its legal and contractual obligations. Trustees meet as a minimum quarterly and delegate the day-to-day operation of Ihe organisation to senior management. The Trustee Board is independent from management. A register of members, interests is maintained at the registered office and is available to the public.
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Related Parties Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) is a member of Citizens Advice, the operating name of the National Association of Citizens Advice Bureaux, which provides a framework for standards of advice and casework management as well as monitoring progress against these standards. Operating policies are independently determined by the Trustee Board of Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) in order to fulfil its charitable objects and comply with the national membership requirements. The charity also co-operates and liaises with several other advisory services, local charities, and social seniices departments on behalf of clients. Where one of the trustees holds the position of trusteeldirector of another charity they may be involved in discussions regarding that other charity but not in the ultimate decision-making process. Major risks Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) has worked on a Corporate Risk Management exercise. A risk management strategy and risk register were agreed by the Trustee Board. The Trustees recognise that any major risks to which the charity is exposed needs to be reviewed and systems put in place to mitigate those risks. To that end Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) is continually monitoring and managing its risk, reviewing the corporate risk register, and ensuring action plans are in place lo mitigate its key risks. Included in external risks is that of the loss of funding. The effects of this have been reduced by the prOdureS in place, which have resulted in funding being secured from a variety of sources. The charity continues to seek to diversify its funding sources. Internal risks are minimised by the implementation of prOdureS for authorisation of all transactions and projects and to ensure consistent quality of delivery for all operational aspects of the charitable company. These procedures are periodically reviewed by the Chief Officer and Trustee Board lo ensure that they still meet the needs of the charity. 3. OBJECTIVES AND ACTIVITIES Objects The charity's objects are to promote any charitable purpose for the benefit of the community in Test Valley, by the advancement of education, the protection and preservation of health and the relief of poverty, sickness, and distress. Objectives, Strategies and Actlvlties for the Year Test Valley Citizens Advice Bureau {Citizens Advice Test Valley) aims to provide free, confidential, impartial, independent advice and infonnation for the benefit of the local community, to exercise a responsible influence on the development of social policies and services and to ensure individuals do not suffer through a lack of knowledge or an inability to express their needs effectively.
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 We have been working with the Romsey Foodbank offering advice and assistance at the Foodbank premises Sin 2021. Funding for this was secured by a joint application to the Trussell Trust. The project has been extended for three years, ending at the end of 2025 - new funding is being sourced for the conlinuation of this service. In January 2023 we secured funding from Test Valley Borough Council to do a similar project at the Andover Foodbank. This is now funded until May 2026 by the Trussell Trust. In March 2023 we began to host a debt project that is managed by Citizens Advice New Forest. The project is aimed at vulnerable clients in debt and offers help within the Test Valley and Winchester areas - funding for the project runs to the end of Feb 2026. Public Benefit Required The trustees have paid due regard to the Charity Commission's guidance on public benefit in deciding the activities undertaken by the local Citizens Advi during the year. The trustees are satisfied that the information provided in the report and accounts meets the public benefit reporting requirements. The principal activity of Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) remains the provision of free, confidential, independent, and impartial advice, information and counsel for members of the public. This is provided through one local Citizens Advice in the Test Valley with two offices located in Andover and Romsey. Advisory sericeS were provided through face-to-face consultations, telephone advice lines, email and various outreach services at community centres throughout the borough. Contribution of Volunteers The charity receives help and support in the form of voluntary assistance in advising the public and administering the charily. 45 volunteers contributed over 20,000 hours of work to the local Citizens Advice during the year. We estimate the value of this help at £511,482 in respect of the current year {2023124- £424,889). Charitable Activities We have continued lo have our demand increased which has challenged the service due to the cost of living crisis. We have continued to work with our clients by phone and email and have enhanced our fa to face interaction with clients providing both drop in and appointments during our opening times. The key achievements in the year have been to secure a grant for a dedicated advisers working with VIVID clients. we have also set up and launched our Advice First Aid project which we will deliver throughout Test Valley. The work with the New Forest has proved incredibly successful. We continue to be a Hate Crime reporting Centre as well as promoting Restorative Justice. We continue to offer support to the Andover Charities. Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) had a total of 17,217 client activities with 14,075 issues in 2024125 (2023124 18,281 client activities with 15,548 issues). The Local Citizens Advice assisted in the recovery of £1.100,737 on behalf of clients (2023124 £453,159)
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Fundraising Activities Total charitable activities income for the year was £423,399 compared to £447.860 in 2023124. We also received project funding for the Romsey Foodbank Casework post, the Andover Foodbank Caseworker role and some paid telephone advisers as well as a number of small grants have helped us through the last year. Investment Activities The charity does not currently hold material investments. Factors Affecting the Achievement of Objectives The charity is aware of the financial pressures experienced by its major funders, and in view of this has taken active measures to seek additional sources of funding for its services. 4. FINANCIAL REVIEW Financlal Position Total incoming resources in the year were £448,952 (2023124 £457,301) of this £61,622 (2023124 £133,364) related to project restricted activities. A surplus of £23,199 (2023124 of £10.055) was made in the year. Reserves Policy It is a recommendation from the Charities Commission that Reserves should be sufficient to cover a period long enough for a charity to decide on a way ahead should it lose its major funding. Test Valley Citizens Advice Bureau {Citizens Advice Test Valley) is required to ensure that free monies are available in each financial year to meet any reasonably foreseeable contingency. The local Citizens Advice will maintain a projection of income for at least 3 years ahead and will ensure that this continues to be derived from as wide a variety of SoUrS as possible. They will take all necessary steps aimed at ensuring that at no time within this period would it be possible for the cessation of one or more funding streams lo present so serious a challenge to the future of the organisation that it could not be managed so as to continue to provide a best value advi service. In reviewing the potential costs that could arise should a significant reduction in income be incurred the Trustees have determined that 'free' reserves of not less than 3 months nomial operating expenditure should be maintained. Any other money held in the account is designated for ongoing IT costs and any increase in the cosl of living. Our lease in Andover is for 5 years ending 2025, (this is being renewed for a further 5 years) we are planning to negotiate an expansion to this with Test Valley, in Romsey the lease will end in 2028. Principal Funding Sources The Directors extend their gratitude to Test Valley Borough Council who continue to support the core operating capacity of the charity. Funding from Citizens Advice Hampshire, VIVID, Trussell Trust, local charities and voluntary organisations as well as donations and fundraising activities and funding from Citizens Advice and Hampshire County Council. The charity did not have any borrowings from either provider of funding or other sources at the balan sheet date.
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Funds in Deficit At 3110312025, the following funds were in deficit: 2025 2024 Andover Foodbank Core Donation Romsey Foodbank {£10.498) (£4,291) {£28.422) (£5.546) {£20.450) {£13.746) These funds in deficit are supported by general funds. 5. FUTURE PLANS Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) aims to continually improve access to its service and intends to extend its service to an even wider number of the community through continued increased provision of telephone advice. Since 2020, we have opened new channels to work with clients: a national email service, local email and we have enhanced our offer on the adviceline system. We have also continued to provide the seNice at the Romsey Foodbank and the Andover Foodbank to help clients in greatest need. With help from extra funding from Citizens Advice we have now increased the number of paid staff to 17 (9.21 FTE) and continue support the community of Test Valley. Both our offices provide some face-to-face contact via our drop in service.
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 DIRECTORS. RESPONSIBILITES Company Law and Charity Law require the directors to prepare financial statements for each financial year, which give a true and fair view of the stste of affairs of Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) and of the surplus or deficit for that period. In preparing those financial statements, the directors are required to: (a) select appropriate accounting policies and then apply them consistently (b) make judgements and estimates that are reasonable and prudent, (c) state whether applicable accounting standards have been followed. and explain where they haven't been followed, and (d) prepare the financial statements on the going conrn basis unless it is inappropriate to presume that the charitsble company will continue in operation. The directors are also responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) and to enable them to ensure that the financial statements comply with the Companies Acts 1985 to 2006. The directors are responsible for ensuring that the company maintains an adequate system of intemal control designed to provide reasonable assurance that assets are safeguarded against material loss or unauthorised use and to prevent and detect fraud and other irregularities. This report has been prepared in accordance with the Statement of Recommended Practice - Accounting and reporting by Charities and in accordance with the provisions applicable to company's subject to the s all companies, regime. Signed................... Chair of Trustees Mr Stephen Bowden Date 10
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Independent examinerfs report I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2025, which are set out on pages 14- 22. Responsibilities and basis of report As the charity's trustees of the Company (and also the directors of the company for the purposes of company law), you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 {'the 2006 Act'}. Having satisfied myself that the accounts of the Company are not required to be audited for this year under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 {'the 2011 Act,). In carrying out my examination, I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. Independent examiner's statement The company s gross income exceeded £250,000 and l am qualified to undertake the examination by being a qualified member of the Certified Public Accountants Association in England and Wales. I have completed my examination. I confirm that no material matters have come to my attention which give me Gause to believe that: accounting records were not kept in accordance with section 386 of the Companies Act 2006; or the accounts do not accord with such records; or the accounts do not comply with relevant accounting requirements under section 396 of the Companies Act 2006 other than any requirement that the accounts give a 'true and fair, view which is not a matter considered as part of an independent examination; or the accounts have not been prepared in accordance with the Charities SORP (FRS 102). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached Signed Date Mark Wall Unit 5, Basepoint Business Centre Caxton Cl, East Portway Andover SP10 3FG 10 October 2025
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Statement of financial activities for the year ended 31 March 2025 Incorporating the Income and Expenditure Account Unrestrlcted Restrlcted funds funds Total funds Note 2025 2024 Income from: Donations and legacies Charitable activities Other (including fundraising) Total 13,588 361.777 11,965 387.330 13.588 423.399 11.965 448.952 2,243 447.860 7.198 457.301 61,622 61.622 Expenditure on: Charitable activities Total Expenditure 328.316 328,316 g7.437 97,437 425.753 425,753 447.246 447,246 Net incomellexpendituro) before transfers 59,014 {35,815) 23,199 10,055 Transfers between funds Net movement in funds for the year 59.014 {35.815) 23.199 10.055 Reconciliation of funds: Balances brought forward 2023 173,607 4,899 178,506 168,451 Balances Carried forward 2024 232,621 30,916 201,705 178,506 There a no recognised gains or losses in the year. other than those included in the statement of financial activities. All activities derive from continuing op8rations. 12
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Balance Sheet as at 31 March 2025 Unrestrlcted Restricted Funds Funds Total 2025 Total 2024 Note Flxed Assets Computer Equlpment 8,836 615 9,451 Current Assets Debtors 11,093 16.250 27.343 6,464 Cash at bank and in hand 183867 10,088 193,955 205,396 194.960 26,338 221,298 211,860 Creditors- amounts falling due within one year 6,788 22,256 29,044 33,354 Net Current Assets 188.172 4,082 192,254 178.506 Net assets 197.008 4.697 201,705 178,506 Represented by- Funds of the Charlty Unrestricted General Funds 10 232,621 232,621 173,607 Restricted Funds 10 (30.916) (30,916) 4.899 232,621 30,916 201,705 178.506 For the year ending 31st March 2025 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. The members have not r8quired the company to obtain an audit of its accounts for the year in question in accordance with section 476. The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. These accounts ha companies. regime been prepared in accordance with the provisions applicable lo Company's subjecl to the small d in accordance with FRS102 SORP. The financial stat ents we approved by the Board on and signed o their beha by.. Chair . Mr Stephe Treasurer.. Mr Graham wden oore Company Registration No". Charity Registration No.. 08933947 1156829 13
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Notes to the financial statements for the year ended 31 March 2025 Accounting policles Accounting basis The financial statements have been prepared under the historical cost convention and are in accordan with the Companies Acts 1985 to 2006, and with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS102) and the Charities Act 2011. Incoming resources Grants receivable Grants made to finance the activities of the local Citizens Advice are credited to the income and expenditure account in the period to which they relate. Bank interest Bank interest is included in the income and expenditure account on receipt. Other income Sales of services are included in the income and expenditure account in the period to which they relate. Other income, including donations, gifts and covenants are included as they were received. iv) Gifts and Intangible income In addition to the above, the charity also receives help and support in the fom of voluntary assistan in advising the public. This help and support is not included in the financial statements. However, its value to the Charity has been estimated and disclosed in the directors. report. Deferred income Grants received in advance of the period in which the fvnder requires the expenditure to be applied will be refl8cted in deferred income within the balan sheet. 14
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Notes to the financial statements for the year ended 31 March 2025 Accounting policies (continued) Resources expended All expenditure is accounted for on an accrual's basis. All expenditure directly related to the provision of advice services is included within charitable expenditure. Other costs incurred have been allocated between fundraising and publicity and management and administration as appropriate. Where such costs relate to more than one functional cost category they have been split on an estimate of time or floor space basis, as appropriate. d) Fixed assets and depreciation Equipment is written off in the year of purchase The depreciation policy has been reviewed and no change has been made trom the previous year. Restricted funds Income received for restricted purposes is included in a separate restricted fund against which appropriate expenditure is allocated. Designated funds Designated funds are allocated out of unrestricted funds by the trustees for specrfic purposes. The use of such funds is at the trustees, discretion. g) Pension The charity operates a defined contribution group personal pension plan for its employees. Payments are charged to the income and expenditure account in the period in which they are incurred. h) Leases Rental costs under operating leases are charged to the statement of financial activities in equal amounts over the period of the leases. 15
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Notes to the financial statements for the year ended 31 March 2025 2 Donations and legacies Total Total 2024 Unrestricted Restricted 2025 Voluntary income Donations 13.588 13,588 13,588 13.588 2,243 2,243 3 Income from Charitable Activities Total 2025 Total 2024 Unrestricted Restrlcted Premises and Parking provided by the local authority at no cost Test Valley Borough Council SLA Citizens Advice Home & Wellbeing Citizens Advice FPP Admin Citizens Advice HSF Test Valley Borough Council Volunteer Recruitment 39,340 243,312 140 2,083 13.833 293.440 293,440 16.000 VIVID CANF Grant income additional Jnl 1907 HSF Admin Fund Lottery Grant Andover Foodbank Core Donalion Healthwatch Romsey Foodbank Whitchurch Outreach IT Eqpt CITAH unrestricted income CITAH Mtg Attendance CANF Debt Project 3,000 3.000 788 2,000 16,250 16.362 2.000 16.250 16.362 14,237 31,125 14,237 31,125 6.961 108,875 1,150 11.928 3,450 12.060 4.200 12,060 4,200 4,728 16,837 7,500 1,660 4,728 16.837 7.500 1,660 361,777 61,622 423,399 447,860 16
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Notes to the financial statements for the year ended 31 March 2025 4 Other Income Totsl 2025 Unrestricted Restricted Actbvities for generating funds Fundraising events Gift Aid 1.598 1,205 2,803 1.598 1,205 2,803 Investment income Bank Interest received 8,252 8.252 Miseellaneous income Miscellaneous income 910 910 Total Other Income 11.965 11,965 5 Analysis of expenditure on charitable activities Genoral Advice and Infornialion Andover Cor¢ Foodbank Donation Heatth- Rom$ey watch Foodbank Whitchurch Notg 2025 2024 Charltablo Activities Staff wsts Other direct costs 210.600 17.114 17.955 15,648 2.621 263.938 237.922 Support costs (below) 117,716 3,330 36,046 3,116 1,607 161,815 209,324 Total Expendlture by Activity 328,316 20,444 54,001 18,764 4,228 425,753 447,246 17
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 General Advice and Infonnation Andover Foodbank Donatlon Health. Romsey watch Foodbank Whitchurch Support Costs 2025 2024 staff & volunteer expenses Office, IT & Communications 23,024 1,024 1,532 853 520 26,953 23,809 38,779 1,021 3,562 978 445 44.785 51,628 Premises 48,040 1.104 4.418 1.104 552 55.218 53,767 Governance 3,111 4,113 71 71 36 3.573 4,728 2.784 Depreciation 95 378 95 47 Other 15 25.872 26,558 77,336 Activity Total 117,716 3,330 36.046 3.116 1,607 161.815 209,324 The basis of allocation of support costs is hours worked 6 Information regarding Trustees, Direclors and Employees 2025 2024 Wages and salaries Social security costs Pension costs 248.735 9,759 218,913 13.731 5,278 263,938 237.922 The average number of employees. analysed by function was: 2025 14 2024 Charitable purposes Fundraising & publicity Management and administration of charity 15.0 10.0 No employee recelved remuneration of more than £60.000 No Trustee was remunerated for any services. All payments were by way of reimbursement for expenses. The local Citizen5 Advice paid £2,955 (2023124.. £2,312) in the year ended 31 March 2025 for various insurance services including professional indemnity. 18
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Notes to the financial statements for the year ended 31 March 2025 7. Flxed Assets Computer Equipment Totals COST At 1 April 2024 Additions Disposals At 31 March 2025 14.179 14,179 179 DEPRECIATION At 1 April 2024 Charge in year Depwiation on disposals At 31 March 2025 (4,728) (4.728) BOOK VALUE At 31 March 2025 At 31 March 2024 All of the fed assets are for the Charity's own use. 8. Debtors Total 2025 Totsl 2024 Trade Debtors Prepayments Accrued Income 6,776 4,317 16,250 5.415 1.049 9. Creditors - amounts falling due within one year Total 2025 Total 2024 Trade Creditors Other creditors including Tax and Social Security Accruals Deferred Income 2.445 2,301 2,042 22,256 9.483 4.025 19,846 19
Test Valley Citizens Advice Bureau (Citizens Advice Test Valley) Trustees, and Directors, Report For the Year Ended 31 March 2025 10. Movement in funds At1 April 2024 At31 March 2025 Income Expendlture Transfers Unrestricted Funds Generalist Advice and Information 173.607 387.330 {328,316) 232,621 Total Unrestricted funds 173.607 387.330 328.316 232.621 Restricted Funds Andover Foodbank {4.291) Core Donation (5.546) Healthwatch 23.363 Romsey Foodbank (13,746) Whilchurch Outreach 5.119 14,237 31.125 (20,444) (54,001) (10,498) (28,422) 23,363 (20,450) 5.091 12,060 4,200 (18,764) (4.228) Total Restricted Funds 4,899 61.622 97.437 30,916 Total funds 178,506 448,952 425,753 201.705 11 Purposes of restricted funds Andover Foodbank - Caseworker with foodbank Romsey Foodbank - Caseworker with foodbank Whitchurch - Outreach Service 12 Taxation The charity is exempt from tax on income and gains falling within sections 466 to 493 or the Corporation Tax Act 2010 (CTA 2010) to the extent that these are applied to its charitable objects. 13 Pension Costs A pension scheme for employees is operated on a defined contributions basis. The scheme is open to all employees at any time. The company contributes between 3 % and 6.5 % of pensionable earnings and the employees between 3 and 5°/.. The assets of the scheme are held separately from those of the company in an independently administrated fund. The fund administrators are NEST and the scheme is NEST. 20