Waterways Experiences c.i.o.
Trustees. Annual Report
for the year ended 310ecembor 2022
The Waterways Experiences ch8nty was establlshed in 2014, under its f0m￿r name WEXP. It
took on the previously undertaken by the-Reach our Charity that had s8Ned the
community for ovèr 35 years. It is a membership Charstable Incorporated Organisation (CIO),
charity number 1156576. Th8 address is Nash Mills Recreation Centre. Red Lion Lane, Hemel
Hempstead, HP3 9TE.
Our ObJoCt5v• is to provide boat trlps and holldays on the Grand Unlon Canal for people With
disabilities or those who are otheNlse disadvantaged. The Trustees believe that we fully
comply with the Charfty Commission's guidan¢e on public benefft and continue to work
èffectively towards the obJ8ctiV8s established for the charity.
Tho TrustO0• are elect•d by the members. Those Serving during the year were: Sally Ash:
John Benn8tt: Paul Bènn8tt {Chair>: Elèna Br8tul8scu: Chrfstopher Noble: David Posnett;
Mal¢olm Tebbutt. Andrew Thomson and Carol Walls. The constitution provides for there to be
up lo nine trustees at any one time. In accordance v￿th our constitution. Trustees who hav8
served for three yoars are required to resign but are able to offer themselves for r64lection at
the forthcoming AGM. Paul Bennett offers himself for revelection having ￿mPleted his fix8d
period of servlce. Both Sally Ash and John Bennètt have completed the maximum nln8 years
as Trustees and will therefore be stepping dovm. Opwrtunilies are available for n8w truslees
to ioln Ihe Trustee Board and this wll be addressed at the AGM.
Facllllles comprfse three canal boats, wharf moorings and a range of boat basa faclllb'es that
include a visitors, centre. We own and operate two of the boats - purpose-built 12 passenger
ide beam. canal t(Jats {Close Shave and Sheldrnke 11); these are used for day-trips and
residential holidays which are fully accessible for people with disabiliti'es. We also maintain
and operate under li￿n￿ Sheldr8ke 111, a fully accessible "broad beam. canal boat owned by
Neighboudy Charitable Trust arKI licensed to carry up to foty passengers. Tho boal base is
wtthin the Nash Mills Recreati(xi Centre and is leased from Dacorum BC. It has moorings with
ele¢tricity', water and pumFWUt faciliti8s'. a visrfÉor centre: car pa￿. gardens: workshops and
stores. Our bank is Santander Business Banking.
Voluntoers rernain the backbone of the charity, with no paid employees. We depend
mplet81y on our 17312021.. 130) volunteers who run the entsre or9anisation vthether as
trustee, as a senior team leader on our Steering Group. or as one of many support members
dealing with matters such as skippering, crewng. administration. finance, operations and
maSnlenance of our boats.

Oporatlonal Managemont is delegated to a Steering Group who have day to day
responsibility for the running of the chariVs activtties. The Steering Group comprises
reprèsantatives from the key suptx)rt teams under Ihe chainnanship of maI￿lm T8bbutt.
The trustees wish to acknovAedge with thanks the remarkable achievements of our
hard-working team leaders and team rnembers. all of whom serve IN) a voluntary basis.
Operational activitj88 are subjed to a regular review by the charity. 2022 has shown a strong
recovery in our activity levels and We￿ close to the peaks eXperien￿d in 2019. A number of
Clients were not able to enjoy our offering in 2020 and 2021 due to th8 dominance of the
Covid-19 pandemic arKI the consequent r8dUt￿ offering of trips on the Canal.The last Iwo
years have not been easy. wlth a major reduction in th8 Services that could offer to our
clients and with strict procedures being put in pl￿ to protect both volunt88rs and clients.
Annual Reports for 2022 from our Maln Team Laadors are available. As in wevious years it
has been our custom to provide reports from our main team leaders about their adivities
during the year. We are again atAe to provide these rep)rts to our Member5 In relatlon to 2022
and they can be accessed
Our R18k Management arrangements remain actively under rewew. We are satisfied that th8
prfncipal risks to which the charity is exposed. induding the non-availabilily of boats or
volunteers, are balng well managed. The mainlenance team's règime of monitoring and
preventstiV8 management ensures that we are able to maximise the availability of the boats
throughout the year. We have been able to (xjmplete the major refurbishment of Shaldrak6 111
earfier in the year. W8 have also undertaken the replacement of th8 heaters on both of our
wldebeam boats which has b88n welcomed by dients. The retum to a hlgh level of aclivity
does mean that the maintenance sdthule is busy and there will be times during the coming
ye8r when the vessels ara withdrawn from seNice In order to achieve the maintenance
progr8mme. Our regular painting programme also glv88 the vessels a new lease of life after 8
period of down-time. We acknovAedge the swJnlficant efforts of the malntenance team during
this difficult time. and r8fer you to the more detsiled ￿port from their team leader.
Great importance is attachad to the recruitrnenL tralnlng and motiva￿n of our volunteers.
During 2022 we have continued our Con￿derable efforts to provide a wide ranging training
prograrnme for our volunteers on the water in order to ensure that we Continue to work to the
highest standards. This has very successful and has also help8d with volunteer
engagement and recruitment.
The Covld 19 Pandemic had a signfficant impad on the charity and our cl￿nts. However. wé
have como through it strongly. having spent over 21 months of dealing with the various Covid
pr•eautions And rigk assessmènts. We are dellghted to b8 busy On￿ again and ab18 to
Wel￿me a greater numb8r of wsitors and also introduce new volurrteer5 to our Charity. Our
volunteers contr'nue lo be very acuve and supportive throughout the year, and we are pleased
to see the resumption of our usual social events for volunteers after years wthout such
opportunities.
We did experience the loss of trained and experienced volunteers during the pandemic which
is a considerable loss to the charity. However. the work of our Volunteer Support Team has
meant Ihat we have a growing number of new volunteer5 and they are progressing well

through our training and support tKogrammes. We shall be (xMtinuing to work hard on our
volunteer suppor( newsletteF5 and training programmes in the coming year.
2022 saw fvrther development of our new websti8. taking advantage of more up to date
functionalty and technology. We have also worked on streamlining our crewing logistics
pro￿sseS and completed important testing of our Boats, induding work with Sheldrake111 to
help us continue to meet the standards required by the MCA.
We have had the opportunty to resume our plans for varlous projects, priotitise our
programme and progress the related fundraising. We will be see￿.ng to complele the upgrade
of Sheldr8ke 11 during 2023. with the prospect of doing the similar thing for Close Shave in
2024. Our wharf refurblshment and extension plans have been delayed due to 8Xt8rnal
factors, but it is hoped that this will also get stsrted within the for88e88ble fvture.
We would like to aCknO￿edge the work done by our Fundraising Team, as we have benefiited
from some significant donations during the year and project funding has been able to progress
successfully.
W8 would also like to thank all our dienis for their continued support and posrtiV8 feedba(*.
We continue lo re￿1ve very positive messages and a large number of rep8at tK)okings and
gratuities continue to confirm a hwJh level of client satisfaction.
The Trustees have sel a dear target for the charity. to ensure that al least 80% of our trips
during Ihe summer months are for our Pri￿lty groups: this in¢lud8s catering for young people
with disabilities or those frorn a disadvantaged bathground. This was nol posslble during the
pandemic of 2020 and 20211)ut we have been able to resurne a major programme of'Enable'
trips and Young Carers weekends during 2022 with plans to grow this important offering in
2023. We ¢x)nlinue to make considerable efforts to ensure our boats are being used by our
prlorlty groups.
The charity also makes the boats available at extra Gost for use by th8 vAd8r communlty,
outside the priority groups that we serve. This provides a leaming and training exper￿nCe for
our crew members but also additional funding support for the activities of the charity and
allows us lo keep prfces low for our priority groups.
We have in place effective policies and pro(*dures for s8feguardlng and for the health and
safety of all our volunteers and dients. During 2022. these have been kept under regular
rgview to rellect newloamings and experiences during the year. We seek to be prepared and
ready to respond to changes in circumstanc8s. Our special thanks go to our Health and Safety
Team who have been wothng very hard to ensure we are providing 8 safe and enjoyable dient
experience during tho post Cowd 19 pandemic period.

Flnanclal revlew
The attached Finartial Acttvibes Report Wds prepared in acithan(* wtth the Statement of
Recomm8nded Prathc8 applicable to Charities (FRS 102) and has been Indynd8n￿Y
examined. Income from all sour￿, and the net surplus. are shown below with the
Comparative figures for the year to 31 December 2021.
Boat Hirg Income
82.313
40,gD4
DireGt Costs of Boat Hire AGtivitses
(887191
16,406)
13A51
(45,160)
{DefidtySurplus on Boat Hire ACbvit￿S
Unrestricted t>onalion&Collecllons & Grants
14,256)
25,937
Bank Interest
105
TOTAL UNRESTRICTED INCOME
7,150
21,686
Restricted t)onations
14,868
17.862
TOTAL SURPLUS TO RESERVES
22.018
39.548
During the year to 31 December 2022 the charity received various donations and grants that
were slgnlficant io our on*oing ¢hariLable Y￿r￿ There are many organisab'ons and indtviduals
to thank, and it is difficult to list them dl here. Hthvever, the larger donors include:
Da¢orum BC Grant Support. Neighbourty Charitable Trus( The Cooperative Trust. the
Provincid. Hemel Hempstead and Gadden Freemasons, Lodges. Rotary Club of Hemel
Hempstead: Klngs Langley School. Hertlordshire Councillors, Comrnunity Fund.
Grants of £2,667 were received from Da¢orum BoTough Council from Iheir Covid-19 buslness
support grant schemes.
We now hold £19.771 (2021-£26,607) v4nhin our Enable Fund and a further £10.451
(2021-£12,832) in our Youth Fund al the year*nd to be a4)plied towards the costs of future
residential trips for young people. Reserves of £9.692 aTrJ Q.881 respectsvely. were utilised
duTing the year to coveT the relevanl trip costs.
We have received donations of £11.512 during 2022 specLficdEy for our Wharf development
Project Rese￿e.
The Charty is required to peri(xlically review its intemal ffinanaal controls. This exercise
was undertaken during 2020 and wll b8 repeated in 2023. It Is expected to be repe8t8d
every three yoars.
The Trustees have assessed the (tharTWs abilty to continue as a going Con￿￿. they have
assured themselves of the validty of this assumpts.on when prepartng these accounts. In
making this assessment. the Truslees have taken into account all available infomalion
about the future for al leasL but not limited to, 12 months from the date the accounts are
approved.
The Tiustees recognise the impact that the Covid-lg pandemic had on the charty and

have taken this into account when preparing our projedions for the fonhcoming Thvo years.
Members, including trustees, are entiued to reimlmjrsemenl of travel expenses vthen
carrying out duties on b8half of the chanty. Trust88s are not entitled to remuneration or
any benefits other than Ihose availabk to all members. Total travel expenses paid to
trustees for the period was £36012021 £162). One trustee had a benefiual interest in a
company whith Ydas paid £0 {2021.'£80) for speoalist services. We also note that
donakn'ons are made lo the charity during the year by members of the tharity. indudirvJ
trustees.
Raservos Polley and doslgnallon
The charity has maintslned its Fdicy for the designatiw of unrestricted reserves. The
trustees have agreed that these designated reserves should o)ntinue to indude som8
funds attrlbuted towards long-terni boat maintenance, mechanical replacements and
refurbishrnent of our tsvo wide beam boats. They have also recognised Ihe need to retain
reserves for the purposes of accumulating fvnds for specific Future Projects such as the
extension and development of the Wharf area at Nash Mills. (see below)
As shown below, the charlty has sustain8d an overall surplus over the past year and thls
will be added to our general reserves brought fo￿ard. The broughl forward balanc8 on our
General Reserves of £37,651 has been improved to £59.263 (before any new designation
of reserves) and is now above our preferred level. W8 plan to continue to seek some small
surpluses from operab'ng aclivity in the years ahead that will provide some support for our
project work as well as r8pl8nish the General Resepées. We will therefore continue to keep
matters under active review and seek lo ring-fence an approprfate level of designated
funds to specffic funding areas (Shown below), that can be sustained from the current level
of bank funds.
To support our development plans the brought-forward deslgnated funds and general
reserva have been designated by the trustees as follows..
*oi
5uYplus on
Boat H5rt
Mo¥emenl
from
Restrkt•d
Reser4es
at31
De¢
202Z
202Z
Boat Refurblshment Fund
Wharf Refijrblshment Fund
New Boat Fund
General Reserve
aosing Balance of G**rnl and
De51gnated Rese￿$
13,556
29.263
197.651
14062
219.263
Our Dèvelopmont Plans
Waterways Experien￿5 wll cryrtinue to wovide safè and 8njoyabl8 canal trips and holidays
for the local Gommunty partiGularly young, disabled or disadvantaged people. The Trustees
a￿ keen to ensure that we c¥n o￿tinUe to provide free boating holidays through our ENABLE
work for disadvantaged young people. During 2022 wa were prevented from running our usual
summer residential trips, funded by the Youth and Enable Funds. However, we were delighted
to be able trj deliver a full programme of residential trips during 2022, with 8 view to further
expansion of these activities into 2023. The cA)mbined Enable and Youth ReseNes stsnd at

£30,222 (2021..£39,439) at the end of the year, and would keep this activity going for
approximately a further two years.
We have established an intemal project team to research and advis8 on the design and
sourcing of a n8w fourth boat for the Gharity, including obtaining appropriate esllmates for
costs. The timing for the commissioning of the new boat now depends largely upon the
sourcing of support funding to add to our own efforts in this regard. The extension and
improvement of the wharf has received increasad attention during 2022 with a view to
undertaking the project in the foreseeable future. This will provide better access for clients and
safer operating environment for volunteers when servicing the b08ts at the wharf. These
projects will help the Charity to meet the increasing demand for trips and to relieve pressure on
our existing fleet.
The demands placed upon our widebeam boats are considerable, with daily usage and
plenty of traffic from peop18 and wheelchairs. The interiors have been deteriorating and subject
Io wear and tear to such an extent that we have had to plan for a refurbishment of them both in
Ihe coming two years. Sheldrake 11 is planned to be refurbished first, during 2023. Additional
Reserves of £30.000 have been designated to these refurblshment projects at thls flnanclal
year end.
We owe our success to our very 8nthusla8tlc and generous mémber8, SUPPOrters and
cllents. The Trustees wlsh lo acknowledge our magnlflcent Volunleers and thank them
all for thoir absolutely invaluablé part In our success.
Agreed by the Trustees 26 January 2023 and signed on their behalf
Paul Bennett
Chairman

C[￿entIal
P8ge 1
Waterways Experiences CIO
nable
Gwwral Hollda
Charllabktr Actlvltl8s
Inccme from Boat Hir8
82.313
82.31>
40,904
Boat r8charg8s frx EnaW8 aThY y￿th tslps
Less.. ExpendibJffj1soe b81crAf)
(8￿￿}
4.192
75.077
179.2691
13S7171
15.616 {12A721
9,4
5.187
Depreciation
9,450
9.443
l￿fiCIt11SUrplu• from 8o•t Mlr• •¢tlvlil•¥
Oth•r Incomo
6,166 112.5721
16.406)
14.2561
Restricted Donalknns
11.512
14868
17,862
Unroslrict8d Donatic￿￿cC41￿#￿n5 & (>arts
13.451
13.451
25.937
B•nk Intero81
10S
105
Toial Oth¢r In¢¢m•
25.068
31234
28.424
22.018
43,804
39,548
NEf SURPLUS from all acllvltkn•
192181
D￿88•
Boat M8inl8Mnc•
BoBt prov￿￿1
Boifj8d Ggs
LlcorK88 + Sur¥•y8
Insuranc
eclricty
Baso Klglnlwmi
1.224
8.903
1.319
379
3,095
S,093
1,214
3.650
1,27
1,58
518
1,63
32.345
1.835
3.788
2.5
5.891
Vo￿nI0•f5. Trnvel
VoKJni••rs' Sotiol Evo
Crow Cl)thiNJ
MorkètiNJ &nd Fundml￿fio #¢AMb•8
815
2,491.
fj3
Heath & Safety
harf Devdoprngnt Ccéts
Debt Rets)¥ery wxl le￿ crots
VouGhBrTrip
Olher Expenseg
808t Hlre Totsl
'Enable Hdiday EN4*rKltura
1.287
'.rA
1.391
75,077
4.1¥2

Page 2
Waterways Experiences CIO
311tW22
31112121
FIXED ASSETS
te2
31,711
41,161
CURRENT ASSETS LE&8 cURRETr￿ LIABILMES
Currnnt Asmts
Deblor8 and PTepayi1￿ts
Sto¢k8
3.212
3.745
3,234
1,422
Dèbtors IHMRC)
1,680
835
Cash at Bank and in Hand
256,029
' 225,525
264155
231.527
L•••: Curr•nt U•bllltl••
Refundable Depos
8,192
9.397
Creditors 8nd A(vuwl ExF•)
3.051
1.966
Hir8 Charges in
1.475
195
11,558
NET CURRENT A8SET8
251.437
219,969
TOTAL ASSETS lty￿ LIA8ILmES
£283.148 £261,130
RESERVES
l)•¥lqn•t•d R•
Movement on Reurves
Balan¢M brought for*•rd
12,832 12,127 10.023 1.8￿ 26,607
160.000 37,651
261,130
221,582
B08t In¢on* le$s Expenses
0 16,4061
16,4061
14,2561
Other Inc4)m8 R￿ed
0 11.512
0 2,856
13,556
28.424
43,804
location Belween Re8erve8
-2.881
-1.8￿ 4,692
14,462
101
Designal￿n of Reserves
30.000
30,000
Totsl Reserves I￿rrIed forward
10,451 11127 21,535
0 19.771
190,000 29,263
£283.14B £261,130
Analysi• of Re••rve it•m8
42.350
see Not91 219,263

Page 3
wate￿ayS Experiences CIO
RESERVES FOR FUTURE PROJECTS AND GENERAL RESERVE h•ve b￿n designatsd by the TrustO•8 as follows:
Movoments In tho Year
a11Jan
2022
Ileslgnation
D•fl¢il on
Boating
activities
Other
In¢om•
R•c•lvod
Movement
at31
Dgc 2022
Rostrlct•d
Boat Refu￿1$hMent R8s8rve
N8w Boat and Wharf Development Rese
Goneral Resorve
40,0(K)
120,1JX)
37.651
70,000
120.000
6.406
13,556
14,462
197.651
16.406)
13.556
14,462
219263
Shor•
Solar
Panels
Boat En
ino
Hoisl
Totsl
COST
34,180 8,500 30,5LM)
10,523
5,465
3.484
1,820
94,432
Pur¢hase8
Totsl
34.160 8.500 30.500
26,474 2.550 15.505
3.416
850
3.052
29.890 3,400 18,557
4,270 5.100 11.943
10.523
5.465
3,464
1,820
94.432
DEPRECIATION
3.156
3.232
1,990
348
364
53,271
9,450
62,721
12 m to 31112122-10% enst
1.052
552
180
Total
3,784
2,338
544
NET BOOK VALUE 31112122
6,315
1,681
1,126
1.276
Approvad by the Twstees on 26 January 2023
and slgngd on thalr behalf
Paul Bennati chaIrn￿n
Androw Thomson, Treasuror

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