## **YOUTURN FUTURES** ## **Charity No: 1156468** **ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022** **MYRUS SMITH Chartered Accountants** Norman House 8 Burnell Road Sutton, Surrey SM1 4BW ## **YOUTURN FUTURES** ## **Charity No: 1156468** ## **Contents** ||**Page**| |---|---| |Reference and administrative details|1| |Chair of Trustees’ Report|2| |Trustees’ annual report|3 - 19| |Report of the independent auditors|20 - 22| |Statement of financial activities|23| |Balance sheet|24| |Cash flow statement|25| |Notes to the financial statements|26 - 31| ## **YOUTURN FUTURES** ## **Charity No: 1156468** **TRUSTEES’ ANNUAL REPORT** ## **FOR THE YEAR ENDED 31 MARCH 2022** ## **REFERENCE AND ADMINISTRATIVE DETAILS** **CHARITY NAME** YouTurn Futures **CHARITY NUMBER** 1156468 **PRINCIPAL OFFICE** c/o Bedfordshire Fire and Rescue Service Southfields Road Kempston MK42 7NR ## **TRUSTEES (AS OF THE DATE OF THIS REPORTS APPROVAL)** Doug De-St-Aubin (Chair) Dr Nina Pearson Trevor Rodenhurst Heather Moulder Nikki Middleton Paul Downing ## **TRUSTEES (DURING THE FINANCIAL YEAR 2021-22)** Doug De-St-Aubin (Chair) Dr Nina Pearson Trevor Rodenhurst Heather Moulder (resigned 4[th] May 2022) Nikki Middleton Paul Downing (appointed 4[th] May 2022) ## **KEY STAFF** Stuart Smith (Director) Neill Waring (Deputy Director) Lisa Robinson (CSE co-ordinator and Exploitation lead) Abbie Rowley (Performance and Project Manager) Alison Owens (Business Support) Benita Branagan (Analyst) Elaine McConnell (Growth and Development) Emma Freeman (Direction co-ordinator) Lauren Cox (Direction co-ordinator) Lucy Whitwham (Direction co-ordinator) Tommy McCollin (Direction co-ordinator) Olivia Ingle (Direction co-ordinator) Nicky Stewart (Direction co-ordinator) Sharon Simpson (Direction co-ordinator) Stephanie Roberts (Analyst) Teri Parish (HR and Business Manager) ## **BANKERS** CAF Bank, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ ## **INDEPENDENT AUDITOR** Myrus Smith, Chartered Accountants Norman House, 8 Burnell Road, Sutton, Surrey, SM1 4BW ## **ACCOUNTANTS** Charity Accounting Services Ltd C116 Trident Business Centre, 89 Bickersteth Road, London, SW17 9SH 1 ## **YOUTURN FUTURES** ## **CHAIR OF TRUSTEES’ REPORT** ## **FOR THE YEAR ENDED 31 MARCH 2022** As Chair of Trustees, I speak on behalf of the entire Board in saying how proud we are of the achievements of YouTurn Futures in this last year. The staff team has continued to meet every challenge and continuously performed at the highest levels for the benefit of our partners and our service users. Whilst the charity has evolved quite considerably since its inception, what has been particularly heartening this year has been the achievement of our fundamental purpose, to enrich the quality and impact of the work of our partners through our knowledge, support and networking across criminal justice. Bedfordshire Police is the first force in the Country to have received a grade of “outstanding” at inspection and YouTurn’s contribution to this was noted specifically, achieving our core aims and demonstrating the value we bring in providing outsourced strategic management and coordination of statutory services. So, as I mentioned, whilst this report celebrates so much, I’m particularly overjoyed at highlighting the outcomes against our reason for being and in sharing the recognition of work that can so often and so easily go unnoticed. For readers more familiar with the history of YouTurn Futures, you will know that the delivery of services directly to people involved in the criminal justice system was not in our original aims. However, the Board agreed to renew the aims of the charity to include frontline delivery of services in 2019 and this year we’ve seen continued expansion to our offer and use of our services, with over 11,000 people having visited our directionforbedfordshire.co.uk website and nearly 500 people referred to us for support in meeting their personal and socioeconomic needs. Separate to this, we have seen growth in the use of our programmes for people receiving a caution by Police; all in all, helping more and more people this year to change their lives away from crime which is something we are immensely proud of. As our success has continued to drive our growth, we have sought to strengthen our infrastructure to support the expanding team and we are pleased to have made some key new appointments to our senior management team and back-office functions this year. In addition to this, we have developed our own bespoke IT solution to support our business delivery, making us less reliant on our partners for such and improving both our sustainability and business efficiency. Again, we don’t do things by half and the fantastic work surrounding this was recognised in our ‘Runner Up’ award at the national Charity Governance Awards in the Transforming with Digital category. Such achievements are only possible from a strong and dedicated team and so I want to close by thanking Stuart for his phenomenal work in steering the ship and to thank all the staff that support him. Of course, we couldn’t do it without our partners too, with special mention to Bedfordshire Police, the Office of the Police and Crime Commissioner, the National Probation Service and the Lloyds Foundation; we thank you all for your continued support which enables us to continue to deliver for you. Doug De-St-Aubin Chair of Trustees 2 ## **YOUTURN FUTURES** ## **TRUSTEES’ ANNUAL REPORT** ## **FOR THE YEAR ENDED 31 MARCH 2022** The Trustees are pleased to present their report together with the financial statements of the charity for the year ended 31 March 2022. Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102) (effective 1 January 2019). ## **STRUCTURE, GOVERNANCE AND MANAGEMENT** ## **CHARITY CONSTITUTION AND GOVERNING DOCUMENT** YouTurn Futures is a Charitable Incorporated Organisation, entered on the Register of Charities on 31[st] March 2014, registered charity number; 1156468 The Charity’s governing document is a ‘Foundation’ model constitution, which as provided by sections 224-227 of the Charities Act 2011 can only be amended by resolution agreed in writing by all members of the CIO or by resolution passed by a 75% majority of those voting at a general meeting of the members. ## **RECRUITMENT AND APPOINTMENT OF TRUSTEES** It is intended that the Trustees are able to bring a range of skills to the charity and provide guidance on issues including management practices, finance, strategic planning and human resource management To increase the range of these skills, the trustees agreed to make changes to YouTurn’s constitution in July 2020. These changes included increasing the maximum number of trustees from 12 to 15, extending the term to four years and removing the specific list of organisations that are able to nominate trustees. These changes were duly reported as required to the Charity Commission. ## **TRUSTEE INDUCTION AND TRAINING** Prospective trustees are provided with a copy of the current version of the constitution and copy of the latest charity accounts prior to appointment. New trustees are invited to meet with YouTurn’s Director for a detailed discussion regarding the charity and the role of Trustees. Copies of the charities annual report, impact report and information regarding the activities of the charity including project performance reports and risk registers are also made available. All prospective and new trustees are also provided with copies of the Charity Commissions Trustee Handbook and related documents. Funding is available to support trustees to access external training relevant to their role as Trustee should they wish. Trustees are encouraged to visit the charity’s activities and meet with project leaders to engage with and understand the work of the charity. ## **DECISION MAKING** The Trustees and YouTurn Director meet regularly during the year, ordinarily every three months, to consider financial, management and strategic decisions and to review the future of the charity. No decision shall be taken at a meeting unless a quorum is present at the time when the decision is taken. The quorum is two charity trustees, or the number nearest to one third of the total number of charity trustees, whichever is greater, or such larger number as the charity trustees may decide from time to time. A charity trustee shall not be counted in the quorum present when any decision is made about a matter upon which he or she is not entitled to vote. Questions arising at a meeting shall be decided by a majority of those eligible to vote. 3 ## **YOUTURN FUTURES** **TRUSTEES’ ANNUAL REPORT** ## **FOR THE YEAR ENDED 31 MARCH 2022** /contd… ## **RISK** The YouTurn Director maintains an overarching strategic plan for the charity, which includes details of risks faced by the charity as identified by the Trustees and senior staff. The Director and where appropriate, project leads report to the trustees on a regular basis identifying the management and mitigation of risks as per the charities annual and project plans. ## **OBJECTIVES AND ACTIVITIES** ## **CHARITABLE OBJECTIVES** The charitable objectives of YouTurn Futures as set out in the constitution are; - The rehabilitation of ex-offenders and the prevention of crime and anti-social behaviour, in particular but not exclusively, by: - a) facilitating their integration and constructive engagement in society; - b) the provision of support, information and advocacy for ex-offenders, those at risk of offending and the victims of crime; and - c) the promotion and development of best practice models of integrated offender management. - the promotion of social inclusion for the public benefit by preventing people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society. For the purpose of this clause 'socially excluded' means being excluded from society, or parts of society, as a result of one of more of the following factors: unemployment; financial hardship; youth or old age; ill health (physical or mental); substance abuse or dependency including alcohol and drugs; discrimination on the grounds of sex, race, disability, ethnic origin, religion, belief, creed, sexual orientation or gender re-assignment; poor educational or skills attainment; relationship and family breakdown; poor housing (that is housing that does not meet basic habitable standards); crime (either as a victim of crime or as an offender rehabilitating into society). ## **CHARITY AIMS** YouTurn seeks to improve the lives of offenders and victims of crime by improving community responses to ex-offenders, their families and victims thereby reducing re-offending and crime within local communities. The charity seeks to influence the way statutory and other voluntary sector organisations respond to crime and offending and to promote integrated, multi-agency and effective responses. 4 YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Icontd... WHO WE ARE YouTurn was set up initially in 2014 to provide co-ordlnation and leadership to the Bedfordshire Inte8rated Offender Management IIOMI scheme, multi-agency approach to mana8in8 the most problematic offenders during a period of significant change as the probation service wa5 part privat15ed. Over the past 8 years YouTurn has continued to innovate and grow. now proudly providing project leads. analytical support. busines5 support and co-ordinators for over 15 local and regional areas of delivery. projects and services. Our initial tiny team of 2 has grown to 13 members of staff across the county and this report focuse5 on the last 12 month5 IApril 21- March 221. OUR VISION To create safer communities by working with professionals, comrnunities. farnilie5, offenders and vulnerable people OUR MISSION To support the integration and engagement in society of marginalised groups. We believe better lives are achieved through working in partnership. Our values are at the heart of what we do. OUR VALUES Commitment Transparency Authenticity Innovation Professionalism Compassion YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Icontd... 2021-2022 MEETING OUR STRATEGIC OBJECTIVES How have we achieved our objectives for 2021-2022? Etnbed the new Trational strategy in Bedfordshire. IOM Integrated Offender Management Develop partnership relatiofiships with a8encie5 that provlde services that help dellver the pathway needs for IOM servlce users. 2021-2022 Aims Included.. Ensure that the fixed, flex and free cohort system Is delivered eflectively and reduces reoffending. YouTurn has led on the implementation of the national strategy in Bedfordshire. Well establlshed processes are now In place and clearly defined criteria for the IOM cohorts. Chaired the IOM Regional Perforrnance Workshop to promote best practlce and explore the IDIOM system. Direction for Bedfordshire Direction hub co-ordinators Tomffly and Nicky have regularly beerb attendln8 the Departure Lourb8e and Dlschar8e Board In Bedford to provide Support tor re5ident5 being released to Bedford5hire. Further develop the servlce In HMP Bedford to provide residents wlth a comprehenslve support $ervice on release at the Departure Loun8e and through the Discharge Board. Due to the relaxatlon of ¢ovld-19 restrlctlons, drop-in 5ession5 to the approved premises and other partner a8encles are beln8 re- established. YouTurn to contirbue supporting vulnerable adults in Bedfordshire to change their Ilves. Reintroduce the 'drop in. servite at Approved Premises and other premises where vulnerable Individuals are able to atcess the Dlrectlon service. Conditional Cautions 2021-2022 Aims Included.. Introduce the Supported Pathway servlce Irb Luton to replltate the servlce currently beln8 dellvered In Central Bedfordshlre Extend the Conditional Caution scheme to include Community Resolutions. YouTurn has continued to work closely with Bedfordshire Poli¢e and we have received 248 Community Resolutions referra15 April 21- March 22. YouTurn has extendetl the Supported Pathway service for 16-25-year-old5 to now Include Ltston. Referrals have been comln8 through from the MAGPAN rneeting. Service users who receive a Community Resolution have 2 month5 to get in contact with J Direction co-ordinator, pay their £25 fee and complete a suitable Intervention Hub Course or other a¢tlvlty. There are plans to extend this service further to Include Bedford Borough in 2022- 2023, makin8 the service pan Bedfoidshire YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Icontd... 2021-2022 MEETING OUR STRATEGIC OBJECTIVES How have we achieved our objectives for 2021-2022? Exploitation 2CJ21.2022 Alms Included Response to Exploltatlon. Explore the optlons for a Young Persons Plan wlth reference to the Salford model featurlng contextual safeguardlng andthe Chlld Protettion Response. YouTurn has continued to provlde analytital and strategic supptsrt to the VERU. Completethe Pan Beds Child Exploitation NeedsAssessment aml develop a plan to respond ttsltsflndlng The YouTurn Exploitation Lead and the Perforrnance Analyst have been the lead authors on the chlld exploltatlon needs assessment, thls document Is reported to the Home Office. On completion of the Violence and Exploltatlon Reduction Unit IVERUI Evaluatlon Report, present its findings to the Pan Bedfordshire Partnership and include thefindings withln the Pan Beds Vlolence and Exploitatlon Action Plan where appropflats. YouTurn Exploltation lead has recently been protnoted to Interitn Manager of the Violent Exploitation Reduction Unit IVERUI/ Exploltation Lead. Revlew and evaluate the Impact of the Pan Bedfordshlre Vlolence and ExploltatlonActlon Plan. To explore the role of Sexual Violence in Exploitation and developan actlon plantolncludethe flndln8 To ensure that issues relating to violence a83inst women and girts is included in theexploitatioThstrategy. The action plan is now on version 13 and is regularly reviewed and updated. Systems and Processes 2021-2022 Aims Includ6d.. Murketing and Communications Cornrni55ion an IT systern for YouTurn which 15 independent Irom the police and BeNCH CRC Systems Qualify for CJSM sy5tern to provide confidence to crlmlnal lustlce organlsatlons that they can Send and receive ernai15 to YouTurn classified as 'Olllclal'. Develop 3 plan to deliver greater and rnore influential service user involvement in current and new YoLbTurn services Seek professional Support In creatin8 new 3nd innovative ways to communicate and market the Services of YouTurn to funders. partners. current and potent131 servlce users. Secure the Cyber Essentlals kltemark to protect YouTurn froTh a wide range of cyber attack5 and demonstrate to partners that YouTurn's IT 5ySteTh is lit for purpose. Develop a case matbagetnent system that has multi-user 3cce55 and data an31y515 too15 to deliver integrated service for all You Turn programmes A plan has been developed to deliver greater Service user involvement and 15 ongoinÈ. YouTurn hope to expand this approach in 2022- 2022 Human Resources Record keeping/ Business processes/ Policies stafF Development SkSlls/Training Staff Wellbeing YouTurn's Prolect and Perforrnance Manager has embedded the OASIS Case Management System. The proce55 took arouTrd 6 month5 to cornplete. OASIS allows lor performance monitorin8 and reportln8 whlch wlll be an extremely beneflclal tool for the charity in the coming year5. YouTurn continue to expand the skill set of the team and have employed 3 HR and Business Manager to lead on the akx>vethroughout the next 12 months. YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Icontd... Integrated Offender Management (IOM) Key Outcomes 21-22 Integrated Offender Managetnent IIOMI brings a iiii,,, crime and reoffending threat5 faced by local communities. The most persistent and problematic offenders are identified and managed jointly by partner agencies working together. YouTurn co-ordinates and iii.Iii.IveE tlie dolivory of IOM on behalf of the multi-a8ency partners. YouTLJrn Futures has been retognised by Her MajestV'5 Inspectorate of Constabulary and Fire & Rescue Service for it5 Significant contribution in ensuring Bedfordshire Police are the first police force to achieve an outstanding grade for the way it m3n3ges offenders and suspects. HMICFRS YouTurn YouTurn bring5 independence in co-ordinating thestrategicdirection of offender management. Following the Integrated Offender Management Refresh Strategy published in 2020, YouTurn continued to co- the P3rtnerfiliip across Bedfordshire. The scheme was developed with three cohort5 of offenders across BLJrglary, Robbery and Vehicle Crime,. all of whom continue to cause harm to society through their prolific offending.. 127 The IOM cohort changes monthly due to selections and deselections which is co-ordinated by YouTurn Futures through the Multi-agency Case Conferences. IMACCI Individuals Managed Cost saving attributable to reductlon In harm £3,023,230 Fixed.. Probation statutory rnanaged Neighbourhood crime offender5 Reduction in cost of harm associated with O Burglary Dwellin8 offences, savin8 £277,503. Flex.. Mix of offenders. offence types. 50rne b45ed on Police intelligence. Other local priorities. including Free.. risk based Dotnestic Abuse based perpetrators. 42% 87% 880/ Reductlon In overall nurnber ofoffen¢es Aprll 21-22 Redurtion in numberof Burglary Dwelling offence5 April 21-22 Redurtion in Harm severity Score5 Awll 21-22 range of partner5. also including Housing and Drug and Alcohol agencies meet with Police and Probation to manage offender5 on the scherne and also illoriitoi- tIILir iJru¥.rL'S5 to support them through prioritised pathway actions. A totttl of 37nomirtals hove been includedwithin reoffendin5onfjlysisbttsedon being managed by Iomandatlibertyforat least 6months (April 21- March221. IOM Cohort Pathway Needs (April 21- March 221 The top threeldentlfled pathway needsforthe IOM cohort were- YouTurn also continued to support the impletnentation and development of their IOM scheme. This has now been well embedded and we continue to attend their Project Board Meetings. Alcohol & Drugs Lifestyle & Assoclates June 21-Aprll 22 In September 2021, 8edfordshire joined the n3tion31 pilot for EMAC- EII'L 11 IIIII With funding received from the Hedley Foundation. YouTurn has provided SO mobile phones to IOM Service Users.Vod3phone and Tesco Mobile have also both donated free SIM cards. EmpkymeThtl from prison. There have been some early successes resulting in burglary offender5 bein8 located at crime scenes and recalled to prison. All these offender5 automatically join IOM and are managed acrossthe multi-agency team. YouTurn havealso provided Starter Kit5 to Service Users upon releasefrom prison for household essentials. YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Icontd... Direction AA Key Oirtc 1-22 Dlrectlon for Bedfordshlre 5$ dedlcated, conf Identlal free advlsory service for the vulnerable, the marginalised. their families and the professionals working with them. We are a resource for those wantin8 to move away from crime. and a preventative tool for those whose socio-economic situation may lead to criminality 11300 Increase of 43% when compared to 20-21 data. Website Hits 454 Referrals 52 % of referrals received were from Probation 29 86 339 749 S 18nposts made to other agencies Direction aims to resolve the complex needs of vulnerable and marginalised people in Bedfordshire by identifying the best Service fit and a named link person to provide support thereby enhancing their lives and life chances tncluding reducing the likelihood of crime. 74% of referrals closed due to positive outcome Most common Pathway Needs Identified 40% Educatlon, Tralnlng & Ernployment IETEI 20% 12% 12% Servlce User Feedback 21-22 Flnance Health & Wellbeln8 Housln8 When Service users were asked what Direction could do to improve the service, respondents answered= loo% 86% 95% "YOU￿ been absolutelybrllllant, anriot think of anything you could do better. Would be more than happy to helpwith 3 Service user grotjpor feedback session in the future. of eDquiries espDndedtO wlthln I workifigday Satisfied with the responseto theirenquiry Would recommend Dlrectlonto a fvlend. colleagueor acquaintance 'Perfect response, I cannot identify any 5hortfall5" How w35 your interaction with the signp05ted professional youlyourclient engaged with? Would youlyour client recommend this Service? "Interaction was great, Sharon got back to me straight away and came back with some further information. .1 am totally happy with the service. "Highly profes5ional.very engaged. Asked for as much detail as I could rec311. and waited for 3 clear picture to emerge before deciding upon actions. They then liaised with multiple people. triangulating information, and then returningto me and my client to advi5ethe next best steps..... "Emma was fantastic and really went the extra mile to help me and I'm extremely grateful. "The staff are always so helpful" YOUTURN FUTURES TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 lcontd... rDirection+ Conditional Caution 59 Conditional Cautions Bedfordshire Police Referrals YouTurn has partnered with Bedfordshire Police providing Conditional Cautions for those committing an offence where an out of court disposal is more appropriate. to divert them *rom prosecution while still addressing issues linked to criminality. 52 7 Bedford Central Beds 12 Luton Outofarea 35 Attended, Complied and Closed 18 Currently outstanding A bespoke 1-2-1 session with experienced professional to assist in addresslng the causal factors of the offence and reduce the likelihood of it re-occurrin& We provide guidance and access to local support pathways whllst explorlng the Impatt of their offendin8 behaviour on victims and their own life. 3n 6 Individuals are recorded a5'Not Cofnplied, April 21-March 22 66% of Conditional Caution referrals received have been in relation to drug possession offences. Including Possession with Intent to Supply. Cultivotion ond Possession. Service User Feedback 21-22 "It was a verygood personal learningexperience." Attendanee is tompulsory. If the individual fails to attend. pay or partictpate, they can be prosecuted for the original offence. "Build around the COLtrse and extend it- OQQ .1 never felt I was being judged" oooo Community Resolutions In 2021, the Out of Court Disposal scheme wa5 extended to include Community Re501utions. Service users who receive a Community Resolution have 28 days to engage productively with a Hub- coordinator and paytheir £25 fee. There is a'hardship fund, for those whotannot afford to pay. All those referred are written to personally with a narned Direction Co-ordinator as a point of contact. A r3nge of support 15 offered including cornpleting an Intervention Hub course. Typically 30% of individuals who receive Community Resolutions respond. with the remainder being referred back to the Police. 248 Referrals 2021-2022 49 referrals of Conditional Resolution referra15 received have been in relation to drug P055e55ion offences. Including P055e5510n With Intentto Supply. Cultivation and Possession. had been fullycompleted at the end of March 2022. 215 33 In Q3, 21-22 a surveywas launched to gain feedback from Community Resolutions and to develop our Servite User Feedback within YouTurn. SO far, 13 individuals have completed the survey and some of the outcomes can befound below. were with thesupportthey Q recelvedfromthe Hub