Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Company Number 08584591 Charity Number 1156275
Carers Link Lancashire
Report and Financial Statements
For The Year Ended 31 March 2025
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Contents
| Page | |
|---|---|
| Reference and administrative information | 1 |
| Trustee’s Annual Report | 2 |
| Independent Auditor’s report to the members | 16 |
| Statement of Financial Activities (Incorporating Income and Expenditure Account) |
19 |
| Balance sheet | 20 |
| Cash flow statement | 21 |
| Notes to the accounts | 22 |
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Reference and administrative information
For the year ended 31 March 2025
Company Number 08584591 Charity Number 1156275
Registered office and 54-56 Blackburn Road, Accrington, BB5 1LE operational address
Trustees
Trustees, who are also directors under company law, who served during the year were as follows:
Brian Birtle Jeff Leahy Brian Ozenbrook Daniel Cassidy Mustafa Mohammed Shakil Salam Resigned September 2024 Patricia Ahmed Barbara Ashworth Susan Bibby Melissa Fisher Company Secretary Rebecca Hodgson Secretary Key Management Rebecca Hodgson Chief Executive Audra Higgin Services Manager/ Deputy to CEO Bankers CAF Bank Ltd 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ Virgin Money Sunderland, SR43 4JB Charity Bank Fosse House, 182 High Street, Tonbridge, TN9 1BE United Trust 1 Ropemaker Street, London, EC27 9AW Triodos Bank Ltd Deanery Road, Bristol BS1 5AS Lloyds Bank PLC Blackheath Branch, PO Box 100, Andover, BX1 1LT Cambridge & Counties Charnwood Court, 5b New Walk, Leicester England, LE1 6TE Auditors MHA Richard House, 9 Winckley Square, Preston, PR1 3HP
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees report
For the year ended 31 March 2025
The Trustees present their report and the financial statements of the charity for the accounting period ending 31 March 2025. The Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) "Accounting and Reporting by Charities" (FRS 102) in preparing the annual report and financial statements of the charity.
The financial statements have been prepared in accordance with the accounting policies set out in notes to the accounts and comply with the charity's governing document, the Charities Act 2011 and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland published October 2019.
Trustees of the charity
The Directors of the charitable company are its Trustees for the purposes of charity law. The Trustees who have served during the year were as follows:
| Brian Birtle | Chairperson & Director |
|---|---|
| Jeff Leahy | Treasurer & Director |
| Brian Ozenbrook | Director |
| Daniel Cassidy | Nominated Representative |
| Mustafa Mohammed | Director |
| Shakil Salam | Director |
| Patricia Ahmed | Director |
| Barbara Ashworth | Nominated Representative |
| Susan Bibby | Nominated Representative |
| Melissa Fisher | Deputy Chairperson & Director |
Objectives and activities
Carers Link Lancashire is a registered charity and a company limited by guarantee. The charity has evolved from Carers Link Hyndburn and Ribble Valley (2003) with the change being approved and adopted in 2013. All the work, projects, assets, and liabilities of the original organisation transferred to the new company, retaining the skills, knowledge and experience of staff and volunteers, and enabling the continuation of a number of successful partnerships and projects.
The Trustees review the aims, objectives, and activities of the charity each year. This report looks at what the charity has achieved and the outcomes of its work in the reporting period. The Trustees report the success of each key activity and the benefits the charity has brought to those groups of people that it is set up to help. The review also helps the Trustees ensure the charity's aims, objectives and activities remained focused on its stated purposes.
The Trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's aims and objectives and in planning its future activities. In particular, the Trustees consider how planned activities will contribute to the aims and objectives that have been set.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees report
For the year ended 31 March 2025
Purpose and Aims
The charitable purposes of the company as set out in our Articles of Association are to relieve those who are ill, elderly or otherwise disabled living in Burnley, Pendle, Rossendale, Hyndburn, Ribble Valley, and areas of Lancashire by provision of information, training and support for their carers and to raise public awareness in all aspects relating to carers and caring.
Carers Link Lancashire supports unpaid carers to maintain their own health and wellbeing so that they can continue in their caring role for as long as possible.
This support is achieved through the provision of a person centred and holistic approach through collaborative partnerships, empowerment, innovation, and representation across East Lancashire.
The Charity’s vision is to be a values and outcomes driven organisation that enables:
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Carers to feel valued as individuals and recognised for their contribution to society
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Carers to lead happy, fulfilling lives with access to good quality person centred support and services Carers to improve their overall physical and mental health and wellbeing
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Carers to continue with their caring role preventing them from reaching crisis point
The Charity[mission is to make a positive difference to the lives of carers and the people they care for by ] offering tailored support that is professional, respectful, non-judgemental and meets individual need.
Carers Link Lancashire has a new 3-year Strategy 2025-2028 in place which has influenced charitable delivery and activity this financial year. This current strategy has been produced through consultation and direct input from carers alongside staff and Trustees and is reviewed quarterly against objectives and targets.
This strategy includes the following strategic objectives:
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Ensure that carers are recognised and supported,
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Expand the scope of carer support & services
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Enhance carers experience and journey
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Ensure the sustainability of the charity
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Establish and maintain effective partnerships
Attached to the strategy is an operational plan which details the actions, resources and timescales required to meet the strategic objectives of the organisation.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees report
For the year ended 31 March 2025
Definitions of Unpaid Carers
Carer: A carer is defined as someone who spends a significant proportion of their life providing unpaid support to family or friends. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.
Young carer: A young carer is defined as a child or young person (up to the age of 18) who looks after someone in their family who has an illness, disability, mental health problem or substance misuse problem. Young carers take on practical and/or emotional caring responsibilities that would normally be expected of an adult.
Parent carer : A parent carer is defined as a person with parental responsibilities for a child under the age of 18 with additional needs.
Former carer: A former carer is defined as a person whose caring role has ceased or significantly reduced due to bereavement or the cared-for person entering residential care.
During 2024/25, the charity has been providing support to adults and young carers from across East Lancashire. East Lancashire makes up one third of Lancashire representing 42% of Lancashire's Boroughs, with a number of wards being in the top 10% of deprivation, including Burnley and Hyndburn. Across East Lancashire, 12% of the population is made up of people from a BAME population and there are a significant number of isolated rural communities such as those in Pendle and the Ribble Valley. Within these rural communities, there are high proportions of people who are over the age of 50 years, of which some are living in isolation, with limited support networks, suffering from poor emotional health and wellbeing and who are caring for an elderly family member or caring for more than one person.
According to the 2021 census, there are over 36,000 unpaid adult carers in East Lancashire, of which 47% are caring for between 1-19 hours per week, 22% are caring for 20-49 hours per week and 31% are caring for 50 hours or more per week. On average, we receive 490 referrals for new carers every quarter (3 months).
The 2021 Census also identified there were 2,533 children and young people across East Lancashire aged under 25 years that provided levels of unpaid care, of which, a huge proportion are estimated to relate to children and young people under the age of 18.
Of the identified young carers, 588 (23%) were aged 0-15 years and 1,945 (77%) aged 16-24 years. Of these, 57% were identified as undertaking between 1-19 hours of caring per week, 30% were undertaking between 20-49 hours of caring per week and 13% were undertaking over 50 hours of caring per week.
As of the 31st March 2025, 2% of registered carers are aged 18-25 years, 52% aged 26-64 years and 40% are aged 65 years plus and 6% of registered carers have unknown ages.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees report
For the year ended 31 March 2025
Carers Link Lancashire is a specialist carers charity who understand the needs and demands placed on carers along with the negative impacts their roles can have on them. Carers roles often affect their mental and physical health and wellbeing, financial stability, employment and career choices alongside the ability to access leisure opportunities with heightened feelings of loneliness through social isolation. Carers take on numerous responsibilities including day to day tasks, personal & medical care, transporting loved ones to health appointments and offering emotional support and advice to the person they are caring for. This demanding role often results in the carer's life being thrown into turmoil, with their own mental and emotional health and wellbeing suffering and deteriorating in the process.
In order to meet the existing and emerging needs facing carers, the charity provides a personalised, tailored and holistic service to support a wide range of unpaid carers enabling them to fulfil their roles whilst supporting them to alleviate impact and preventing them from reaching crisis point. Carers often do not recognise their role and see it as their duty and responsibility, therefore, the charity supports carers to recognise their role, providing them with person centred support and guidance on their rights as a carer.
All charitable work undertaken ensures that:
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Carers feel valued as individuals and are recognised for their contribution to society
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Carers are able to lead happy, fulfilling lives with access to good quality person centred support and services.
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Carers overall physical and mental health and wellbeing are improved
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Carers are able to continue with their caring role preventing them from reaching crisis point
Public benefit statement
The charity's Trustees have complied with their duty to have due regard to the guidance on public benefit published by the commission in exercising their powers or duties during this period.
Strategic report
Achievements and performance
The charity's main activities, support and beneficiaries are described below.
All charitable activities focus on supporting unpaid carers and are undertaken in order to further Carers Link Lancashire's charitable purposes for the public benefit.
During the year, Carers Link Lancashire has strived to offer high quality support and services to its beneficiaries.
Adult Carers
Throughout the year, the charity continued to work successfully alongside ncompass towards a brighter future in successfully delivering the Lancashire Carers Service. This service works across the county providing support, guidance and information to adult carers with n-compass delivering support in North and Central Lancashire and our charity delivering support in East Lancashire. The service supports people in their caring role, undertaking statutory carers assessments and supporting their emotional health and wellbeing. This sees the two organisations jointly delivering the statutory Lancashire carers service until 2026
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
For the year ended 31 March 2025
Carers Link Lancashire
Trustees’ Annual Report
Achievements and performance (Continued)
Adult Carers
Carers Link Lancashire provides a wide range of high quality, person centred support and services to unpaid adult carers living in East Lancashire across the Boroughs of Burnley, Pendle, Rossendale, Hyndburn and the Ribble Valley.
Identifying carers, particularly hidden carers, is a prime objective for Carers Link Lancashire. Throughout the year, 1,873 new carers have been identified and registered with the service.
Throughout the year, a further 1,486 existing registered carers also requested further support and services from the charity.
All registered carers receive regular information, support and services to assist them within their caring roles and during the year we have provided 3,971 one-to-one sessions with carers.
The charity provides a wide range of provision and services to support adult carers within their roles including:
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An accessible and inclusive community facility on Blackburn Road in Accrington offering an information and support hub, community café, garden and charity shop
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A further two charity shops in Haslingden and Colne with information & support areas for carers and the wider communities
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A new charity shop, information & support hub & community meeting room/space being developed in Bacup, which will be open towards the latter end of 2025
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Partner of Carers Lancashire delivering aligned statutory services & support for carers across Lancashire
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Identification of all carers and hidden carers
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Undertaking Statutory Carers Assessments and commissioning personal budgets in line with the Care Act- looking at all the needs of the carer and those they care for to ensure we can help them access everything they need to help them provide better care and support their own health and wellbeing
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Making outgoing referrals and recommendations to Social Care for commissioned respite
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1-2-1 support, both face to face in the community or home, via zoom, skype, over the telephone, emails
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Respite opportunities including trips, events, activities and complementary therapies to enable regular short breaks, respite from their caring roles, stress relief and improved health and well- being
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Free counselling services with volunteer counsellors
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Peace of Mind for Carers Plan, a contingency plan, enabling free replacement care should they be unable to continue their caring role due to emergency
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Connecting communities- Befriending Service, a matched volunteer providing free respite opportunities in the persons home
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
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Free complimentary and holistic therapies such a reiki, massage & reflexology
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Free Max Cards allowing parent carers free or discounted access to major and local attractions
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Free Go2 Leisure cards where we have all health and well-being providers including local leisure centre providing free and discounted local facilities
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Peer support groups and forums
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Free welfare and benefits support including form filling to ensure carers have access to the benefits they are entitled to
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Delivery of free carers awareness training to groups and professionals to raise awareness of carers needs
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Delivery of free understanding dementia courses
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Carers caravan in the Lake District offering respite opportunities and holidays
As of 31st March 2025, Carers Link Lancashire has:
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13450 registered adult carers (an increase of +12.4% from 23/24)
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13% of registered carers are BME
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14% of registered carers are caring for someone with dementia
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12% of registered carers are caring for someone with a Mental Health condition
PRIMARY CONDITIONS:
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14.2% of registered carers are caring for someone with dementia
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34.3% of registered carers are caring for an older person
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15.6% of registered carers are caring for a person with PDSI
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11.9% of registered carers are caring for someone with a mental health condition
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9% of registered carers are caring for a learning disability
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0.5% of registered carers are caring for someone with substance misuse
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12.4% of registered carers are caring for a disabled child
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2.2% of conditions are unknown/undisclosed
AREA:
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25% of registered carers are from Burnley
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24% of registered carers are from Pendle
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15% of registered carers are from Rossendale
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23% of registered carers Hyndburn
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10% of registered carers are from Ribble Valley
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2% of registered carers are from another area but are caring for someone in the local authority area
Young Carers
In addition to the work with adult carers, throughout the year, the organisation has also undertaken young carers support across Hyndburn and Ribble Valley. The young carers project was funded by BBC Children in Need until 31[st] October 2024 and the Eric Wright Charitable Trust to work directly with young carers aged 0-18 years from across Hyndburn and the Ribble Valley to improve their health and wellbeing. The BBC CIN Funding came to an end during the year, therefore, from the 1[st] November 2024, the service was fully funded from The Eric Wright Trust alongside investing some charitable reserves as match funding.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
The charity’s young carers services provide holistic, person centred and whole family approaches to services and support to meet individual needs support includes:
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Initial assessments to identify need alongside realistic and achievable action plans
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Intensive 1-2-1 support to meet need alongside regularly reviewing progress
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Monthly face to face ad virtual targeted group sessions based and age appropriate which provide young carers with a safe environment to take a break from their caring role, develop new friendships and receive peer support from those in similar situations
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Targeted groups and activities that promote self-confidence and wellbeing, both emotional, mental and physical health
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Provide support across education, employment and training ensuring young carers are able to make informed choices about their caring role and education, employment or training opportunities
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Targeted work with schools and colleges to enable identification and support for young carers
Throughout the year, the service has continued to successfully meet objectives and provide young carers with holistic and individual support and services to improve their immediate and long-term outcomes including transition into adulthood, health and wellbeing, participation/achievement in education, employment and training and engagement in positive social and recreational activities.
Throughout the year, the young carers projects have successfully worked with 166 young and have provided some of the following:
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Provided 44 targeted group sessions for groups of young carers
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Undertaken 344 1-2-1’s with young carers
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Provided 20 free trips and activities
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Provided 172 free respite opportunities
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Worked with 52 local schools in East Lancashire
As of the 31st March 2025 the young carers team were supporting 93 registered young carers from Hyndburn & Ribble Valley as follows:
Age:
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2% are aged 6 years
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6% are aged 7 years
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5% are aged 8 years
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8% are aged 9 years
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12% are aged 10 years
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52% are aged 11-15 years
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15% are aged 16-18 years
Caring for:
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32% Mum
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16% Dad
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24% Brother
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12% Sister
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16% Another relative
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Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Cared for conditions:
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30% are caring for a Disabled Child/Sibling
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4% are caring for someone with a Learning Disability
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17% are caring for someone with a Mental Health problem
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2% are caring for an older person (65 yrs +)
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31% are caring for someone with PD/SI
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1% are caring for someone with substance misuse
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0% are caring for someone with dementia
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15% of conditions are unknown/not disclosed
All young carers who are registered with the service are provided with information, support and services which are tailored to meet their individual needs. This includes:
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One to one support to identify and address specific needs
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Developing an action plan to address specific issues such as problems at school, low levels of self confidence and self-esteem and isolation. This action plan is then regularly reviewed to ensure their needs are being met
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Targeted group sessions to build friendships and peer support, reduce isolation, improve selfconfidence and self-esteem and provide support during transitional periods
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Opportunities to access respite and a break from their caring role through engagement in positive activities aimed specifically at improving their health and wellbeing
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Empowering young carers to make long lasting lifestyle changes and develop aspirations for the future
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Enabling young carers to have a normal childhood outside of their caring role
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Assisting young carers to make their caring role more manageable
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Building resilience
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Equipping young carers with self-help methods, coping mechanisms and techniques
Volunteers
As of 31st March 2025, Carers Link Lancashire has 81 active volunteers who are assisting in supporting in the direct delivery of services. Throughout the year, 132 registered volunteers have provided the organisation with a total of 7047 volunteering hours. Volunteers have continued to support the charity and its beneficiaries through roles including supporting at events, groups and activities, community café, shops and garden, driving, young carers, administration, counselling and complementary therapies.
If the volunteering hours offered by volunteers during the year was quantified into a paid salary at national minimum wage, this would work out as £80,617.67 (£11.44 per hour).
Carers Assessments
Due to the Care Act 2014, carers are now recognised in their own right and are entitled to have their own needs assessed, identified and met through a carer's assessment. From this assessment, a personal budget can also be commissioned. The organisation has taken on this statutory duty from the Local Authority, undertaking carers assessments and commissioning a personal budget directly from them.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Throughout the year, the charity has undertaken a total of 4352 statutory Carers Assessments and Reviews. budgets to carers in East Lancashire. From these assessments, 39% of carers have been commissioned a monetary personal budget to meet their needs and 61% of carers have had their needs met through universal services through our charity’s services & support.
Peace of Mind for Carers
During the year, the charity has undertaken 374 New POM4C plans (Peace of Mind for Carers) This contingency plan still remains an invaluable service for carers. Carers often describe this plan as their 'lifeline' should they unexpectedly be unable to continue with their caring role. The plan prevents carers from worrying about who will look after the people they care for in the event of something unexpectedly happening to them. This constant worry carries a high risk of affecting their emotional health and wellbeing, causing stress, preventing them from having a life of their own alongside their caring role.
The POM4C service is free and can be activated 365 days a year, 24 hours a day. Family members or friends can be contacted in the event of an emergency, or free replacement care can be provided by a domiciliary care provider in the cared for persons own home for up to 72 hours. This service can also prevent strain on the health and social care system, preventing those who are reaching crisis point from accessing accident and emergency services and social care providers.
Over the past 24 months, there have been issues with replacement care being provided as this is part of the crisis service through Lancashire County Council and has often reached maximum capacity. Therefore, LCC are continuing to review and consult with carers and commissioners about the future of this service.
Carer Awareness Training (CAT)
Throughout the year, the charity has delivered 54 CAT sessions to a range of audiences with 540 professionals receiving the training. This service enables professionals to become 'Carer Champions' for their teams.
On average approx. 10 professionals attended each Carers Awareness Training Session.
Welfare and Benefits Support
The charity has continued to provide welfare and benefits support to carers offering appointments remotely and face to face across East Lancashire. During the year, we have secured £643,663.80 in benefits for our registered carers. An increase of +6% compared to the previous year.
Managing Risk
The charity has comprehensive risk management policies and procedures in place including a Risk Policy, Risk Register and monthly Risk Maps that highlight any potential or uncertain risks that may face the charity, its resource, services and beneficiaries.
The Risk Register is reviewed annually and focuses on all areas of the charity including Governance, Operational, Finance & Resources, External and Compliance with a thorough risk analysis of each of the areas.
The charity has three sub-groups which report directly into the Board covering Finance and Resources, Governance and Risk and Remuneration. At every Governance and Risk meeting, a live risk map is produced referencing any potential areas of risk along with suggestions to mitigate risk. This is scrutinised by the sub group members before providing a thorough report at the board meetings.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Managing Risk
The charity also has a Business Continuity Plan in place. The charity's Trustees have given consideration to the major risks to which the organisation is exposed and satisfied themselves that systems and procedures are established in order to provide the necessary assurances that risk is being effectively managed.
The Trustees always have going concern around the majority of charitable income being derived from government grants in respect of the statutory adult contract, however, throughout the year the charity have been successful in procuring this contract in partnership with Ncompass until 2026.
Financial review
Over the financial year, the charity's main source of income has been the adult carers services/Lancashire Carers Service commissioned through Lancashire County Council. For the year, this makes up 77% of income, a decrease of 5% compared to funding in 2023/24.
The charity has also continued to benefit by owning its own headquarters which have significantly reduced running costs, with security of ownership. Further benefits have also been seen through the charity’s community facility. All floors of the headquarters are self-contained and independent supporting longer-term sustainability should income drop with each area being able to be sub-let.
The charity has still continued to move forward with strategic objectives throughout the year including fully renovating its second owned property in Colne which now houses a fully functioning charity shop and information and support hub.
The charity now has 3 charity shops /information and support hubs and 1 community café covering the areas of Hynburn, Pendle and Rossendale. These trading facilities support the charity in strengthening diversification of income and sustainability, lessening the charity’s dependence on the Lancashire County Council contract. This trading sits alongside the continuing task of seeking new and securing existing ongoing sources of funding.
During the year, the charity has also invested unrestricted reserves in purchasing a property in Bacup and Rossendale. This property will be renovated over the coming 12 months and will house a fourth charity shop, information and support hub and free community meeting space.
During the financial year, the total income received has been £1,293,275 (£1,116,235 2023/2024) an increase of 16% compared to 2023/24
In addition to the Lancashire County Council income, a substantial amount of financial support was received from BBC Children in Need and The Eric Wright Trust in respect of young carers services.
Additional smaller financial contributions for revenue and capital have also been received and greatly appreciated from Ribble Valley Borough Council. As always, the charity are extremely grateful to all their funders for their support and for making it possible for Carers Link Lancashire to provide a service to carers in East Lancashire.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
As laid out in the Charity’s Investment Policy, Carers Link Lancashire seeks to produce the best financial return within an acceptable level of risk, on the financial investments it makes. Financial risk is managed by ensuring sufficient liquidity is available to meet foreseeable needs. As the majority of the company's debtors are public sector bodies, the level of credit risk is low. The Trustees review the Investment Policy annually, and where appropriate receive advice from a suitably qualified, independent financial company, as well as reviewing attitude to risk on an annual basis. At present, funds are being placed with several financial institutions in order to mitigate against possible bank collapses, and advice is sought from our investment advisor when required to minimise the risks of our portfolio.
The Trustees always have going concerns around the charities longer term sustainability, with the main sources of income from Lancashire County Council which is due to end on 30[th] September 2026. The charity is likely to tender for this service late 2025 / early 2026 and is very determined to continue to secure this contract continuing to provide specialist support to carers in East Lancashire.
The charity has secured Eric Wright funding until 2026 which moving forward also remains the only young carers funding, however, the charity is committed to continue to search and apply for additional funding streams to continue to deliver young carers services beyond 2026.
Reserves Policy
As of the 31 March 2025, the total charity funds stand at £1,037,561 (£978,213 2024) of which, £622,333 is invested in fixed assets and £Nil is restricted.
The total charity funds also comprise of fixed assets including the value of all owned properties in Accrington and Colne. Therefore, even though this is included in the total amount of total charity funds, it does not represent readily available free monetary reserves.
The Trustees have reviewed the funds available to the organisation and £70,429.76 has been designated for the following:
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£40,000 Property Repair & Unexpected Maintenance
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£30,429.26 Redundancy costs
After designation and fixed assets £344,799 is free reserves and represents 3 months of budgeted recurrent expenditure (3.1 months 2023/24) The policy for free reserves is that Carers Link Lancashire will maintain free reserves not being less than three months expenditure. Therefore, the charity is meeting its reserves policy adequately. The main source of income for the organisation still remains to be generated from Lancashire County Council who continue to make payments in arrears. Therefore, charitable reserves are essential to maintain adequate cash flow levels.
In the event that all or any funding is lost the reserves will enable Carers Link Lancashire to maintain a service to carers whilst researching and sourcing other funding. To this end, the Trustees deem it prudent to designate funds from the reserves to cover the potential resulting redundancies and to secure services for carers.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Plans for future periods
Throughout the year, our charity has worked hard to achieve business objectives as outlined in the organisations Strategy and Operational Plan 2021-2024 and furthermore, has also implementing the new 3 year strategy 20252028, which includes expanding our ability to provide accessible services, identifying and supporting all carers in East Lancashire and ensuring the charity is more sustainable in the longer term. This has been supported by us investing unrestricted reserves in purchasing a third property in Bacup Rossendale. This will be redeveloped over the coming 12 months with us securing capital funding and will provide another self-sustaining trading facility where we are able to provide accessible and visible support and services out in the community.
All current and future trading facilities support awareness raising of carers and services and support that is available to them in their communities. These future plans support the charity’s objectives of having accessible information and support in all 5 of the boroughs that the charity covers.
The Trustees see the future direction of the charity as developing further meaningful services that meet the needs of carers. Carers Link Lancashire continues to be a proactive, learning organisation, with all of its activities being carefully planned, risk assessed and evaluated.
Structure, governance, and management
Organisation
The organisation is a charitable company limited by guarantee, number 08584591, incorporated on 25th June 2013. It was adopted as a charity on 19th March 2014.
The company was established under a memorandum of association which established the objects and powers of the charitable company and is governed under its articles of association.
Members of the charity guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of winding up. The total number of such guarantees at 31st March 2025 was 9.
The Trustees are members of the charity but this entitles them only to voting rights. The Trustees have no beneficial interest in the charity.
All Trustees give their time voluntarily and receive no benefits from the charity.
Management
Day to day management of the charity including responsibility for the provision of services, staff management and development is delegated to the Chief Executive Officer (CEO) Rebecca Hodgson. Any proposal the CEO would like to make relating to areas beyond delegated power, is made formally in a proposal document, which firstly, where practically possible is submitted to the relevant Sub Group for scrutiny before submissions and presentation to all board members.
The CEO undergoes regular supervision and support sessions with the Chair of Trustees and provides comprehensive and up to date information and advice to all Trustees. Remuneration of Key Management Personnel is set based on benchmarks for similar roles and is overseen by the Remuneration Group. Staff salaries are reviewed annually by the board of trustees at the Remuneration Group meeting.
Carers Link Lancashire is a Network Partner of Carers Trust. This affiliation enables staff and Trustees access to a variety of training and development courses/conferences organised by the Trust. These courses/conferences are usually provided free of charge although the cost of travel to the venues is borne by Carers Link Lancashire or individual Trustees. This partnership also enables up to date information and research into carers alongside regional support from the regional manager and regional network partners.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Related Parties and Relationships with Other Organisations
There are no related parties.
Carers Link Lancashire has a formal consortium agreement with ncompass, a brighter future for the purposes of tendering for and delivering The Lancashire Carers Service. This partnership is purely for the purposes of which is described with Carers Link Lancashire delivering in East Lancashire and ncompass delivering in North and Central Lancashire.
Recruitment and Appointment of Trustees
Trustees are recruited through advertisements in the organisations quarterly magazine and e-bulletins alongside individual contacts by other Board Members or members of staff.
Prospective Trustees are invited to a preliminary meeting with the CEO for discussion about the roles and responsibilities of Trustees and general information about Carers Link Lancashire.
A Trustee appointment is subject to the completion of the DBS process and two satisfactory references. Potential Trustees are then invited to meet existing Trustees at a board meeting to give a presentation about themselves and their skills, and if agreed by all Trustees, they will be co-opted on to the board with their nomination as a Trustee being put to the Annual General Meeting (AGM) for formal appointment.
The organisation has a Trustee skills matrix in place that is regularly updated and identifies the strengths and weaknesses of the Board.
The weaker areas are then addressed through the Trustee recruitment processes. A full and thorough recruitment application process is in place with an information pack for interested persons and a comprehensive Trustee Handbook is provided for all Trustees.
Induction and Training of Trustees
All Trustees undertake a thorough induction process with the CEO and then also the Chair of Trustees as and when required. As part of this, they are required t o sign a code of conduct and confidentiality policy, declare their eligibility to be a Trustee alongside completing a declaration of interest's form which is reviewed annually.
Further training is provided, both in-house and externally, using a variety of methods including online and face to face training. Topics covered include all aspects of information governance, safeguarding children and vulnerable adults and equality and diversity. Updates on governance matters are distributed regularly to Trustees to ensure their knowledge remains relevant and up to date
Funds held as Custodian Trustee on behalf of others
No funds were held as custodian Trustee on behalf of any others.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Trustees’ Annual Report
For the year ended 31 March 2025
Statement of Responsibilities of the Trustees
The trustees (who are also directors of Carers Link Lancashire for the purposes of Company Law) are responsible for preparing the Trustee’s Annual Report (including the strategic report) and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company Law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to:
-
Select suitable accounting policies and then apply them consistently
-
Observe the methods and principles in the Charities SORP FRS 102
-
Make judgments and estimates that are reasonable and prudent
-
State whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements
-
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation
The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
In so far as the trustees are aware:
-
there is no relevant audit information of which the charitable company’s auditor is unaware; and
-
the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information.
In approving the Trustees' Annual Report, we also approve the Strategic Report included therein, in our capacity as company directors.
On behalf of the board
Signature:
Brian Birtle - Chair of the Board of Trustees
December 16, 2025
Date: …………………….
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Independent Auditor’s Report to the Members
For the year ended 31 March 2025
Opinion
We have audited the financial statements of Carers Link Lancashire (the ‘charitable company’) for the year ended 31 March 2025 which comprise the income and expenditure account, balance sheet, cash flow statement and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements:
-
give a true and fair view of the state of the charitable company’s affairs as at 31 March 2025, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
-
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
Other information
The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Independent Auditor’s Report to the Members
For the year ended 31 March 2025
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
-
the information given in the trustees’ report (incorporating the strategic report and the directors’ report) for the financial year for which the financial statements are prepared is consistent with the financial statements; and
-
the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.
In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report and the directors’ report.
Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:
-
adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
-
the financial statements are not in agreement with the accounting records and returns; or
-
certain disclosures of directors’ remuneration specified by law are not made; or
-
we have not received all the information and explanations we require for our audit; or
-
the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime and take advantage of the small companies’ exemptions in preparing the directors’ report.
Responsibilities of trustees
As explained more fully in the trustees’ responsibilities statement, set out on page 17, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
Auditor responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion.
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Independent Auditor’s Report to the Members
For the year ended 31 March 2025
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
-
Obtaining an understanding of the legal and regulatory frameworks that the Charity operates in, focusing on those laws and regulations that have had a direct effect on the financial statements. The key laws and regulations we considered in this context include Charities Act and safeguarding regulations. In addition, we consider compliance with employee legislation, as fundamental to the Charity’s operations;
-
Discussions with management, including consideration of known or suspected instances of non compliance with laws and regulations and fraud;
-
Enquiry of management and those charged with governance around actual and potential litigation and claims;
-
Performing audit work over the risk of management override of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for bias;
-
Reviewing minutes of meetings of those charged with governance; and
-
Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
Use of our report
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.
Nicola Mason MA(Cantab) ACA DChA (Senior Statutory Auditor)
for and on behalf of MHA Chartered Accountants Statutory Auditor Nios Mceos Richard House 9 Winckley Square December 16, 2025 Preston PR1 3HP
MHA is the trading name of MHA Audit Services LLP, a limited liability partnership in England and Wales (registered number OC455542).
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Statement of Financial Activities (Incorporating Income and Expenditure Account) For the year ended 31 March 2025
| Note Income from Donations and legacies 3 Charitable activities: Carers support and services 4 Retail income Other trading activities 5 Investments 6 Other income 7 Total Income Expenditure on Raising funds 8 Charitable activities Carers support and services 9 Other expenses – governance and support costs 10 Total Expenditure Net income / (expenditure) for the year 11 Transfer between funds Net movement in funds for the year Reconciliation of funds Total funds brought forward Total funds carried forward |
Unrestricted Funds 27,950 993,046 117,304 38,995 11,316 19,115 1,207,726 157,158 969,813 19,850 1,146,821 60,905 (1,557) 59,348 978,213 1,037,561 |
Restricted Funds - 85,549 - - - - 85,549 8,408 78,303 395 87,106 (1,557) 1,557 - - - |
Total 2025 £ 27,950 1,078,595 117,304 38,995 11,316 19,115 1,293,275 165,566 1,048,116 20,245 1,233,927 59,348 - 59,348 978,213 1,037,561 |
Total 2024 £ 28,801 980,320 77,265 16,249 9,328 4,272 |
|---|---|---|---|---|
| 1,116,235 | ||||
| 147,571 913,660 23,854 |
||||
| 1,085,085 | ||||
| 31,150 - |
||||
| 31,150 947,063 |
||||
| 978,213 |
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Balance Sheet
As at 31 March 2025
| Note | 2025 | 2024 | |||
|---|---|---|---|---|---|
| £ | £ | £ | £ | ||
| Fixed Assets | |||||
| Tangible assets | 16 | 622,333 | 509,545 | ||
| Total fixed assets | 622,333 | 509,545 | |||
| Current Assets | |||||
| Debtors | 17 | 101,114 | 91,946 | ||
| Cash at bank and in hand | 434,203 | 524,997 | |||
| Total current assets | 535,317 | 616,943 | |||
| Liabilities | |||||
| Creditors amounts falling due in less than one year |
18 | (120,089) | (148,277) | ||
| Net current assets | 415,228 | 468,666 | |||
| Net Assets | 1,037,561 | 978,213 | |||
| The funds of the charity | |||||
| Restricted income funds | 19 | - | - | ||
| Unrestricted income funds | 20 | 1,037,561 | 978,213 | ||
| Total charity funds | 1,037,561 | 978,213 |
These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime.
The Notes on pages 22 to 39 form part of these accounts
December 16, 2025 Approved by the Trustees on ………………………. and signed on their behalf by:
Brian Birtle (Chair) Jeff Leahy (Treasurer)
Company number 08584591
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Statement of Cash Flows
For the year ended 31 March 2025
| Note Cash provided by / (used in) operating activities 23 Cash flows from investing activities: Dividends, interest, and rents from investments Purchase of tangible fixed assets Cash provided by/ (used in) investing activities Increase/(decrease) in cash and cash equivalents in the year Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year |
2025 £ 57,761 11,316 (159,871) (148,555) (90,794) 524,997 434,203 |
2024 £ 87,383 |
|---|---|---|
| 9,328 (23,158) |
||
| (13,830) | ||
| 73,553 451,444 |
||
| 524,997 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
1 Accounting policies
The principal accounting policies adopted, judgments and key sources of estimation uncertainty in the preparation of the financial statements are as follows:
Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective October 2019) - (Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
Carers Link Lancashire meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.
Preparation of the accounts on a going concern basis
The trustees are required to assess whether the use of going concern is appropriate, i.e. whether there are any material uncertainties related to events or conditions that may cast significant doubt on the ability of the charitable company to continue as a going concern. The Trustees make this assessment in respect of a period of at least one year from the date of authorisation of the accounts. At the date of approving these accounts the trustees have a reasonable expectation that the charity has sufficient cash resources to enable it to meet its liabilities as they fall due for at least 12 months from the date of approval. Thus, the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.
There are no key judgments which the Trustees have made which have a significant effect on the accounts.
The Trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next reporting period.
Income
Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received, and the amount can be measured reliably.
Income from government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received, and the amount can be measured reliably and is not deferred.
Income received in advance of a provision of a specified service is deferred until the criteria for income recognition are met.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Donated services and facilities
Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised; refer to the Trustees' annual report for more information about their contribution.
On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.
Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank.
Fund accounting
Unrestricted funds are available to spend on activities that further any of the purposes of charity. Designated funds are unrestricted funds of the charity which the Trustees have decided at their discretion to set aside to use for a specific purpose.
Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects being undertaken by the charity.
Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required, and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:
-
Costs of raising funds comprise the costs of administration in connection with fundraising and the running costs for the caravans.
-
Expenditure on charitable activities includes the direct costs of the charity’s activities and the associated support costs.
-
Other expenditure represents those items not falling into any other heading.
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.
Allocation of support costs
Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back-office costs, finance, personnel, payroll and governance costs which support the charity's programmes and activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities. The bases on which support costs have been allocated are set out in note 9.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Operating leases
Operating leases are leases in which the title to the assets, and the risks and rewards of ownership, remain with the lessor. Rental charges are charged on a straight-line basis over the term of the lease.
Tangible fixed assets
Individual fixed assets costing £1000 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a straight-line basis as follows:
Land and Buildings 4% of cost per annum Fixtures & fittings 25% of cost per annum Office furniture & equipment 25% of cost per annum Computer equipment 33% reducing balance with the remaining balance written off in the third year Caravan 20% of cost per annum Motor vehicle 25% reducing balance
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
Current asset investments
Current asset investments include cash investments with a maturity of greater than three months from the date of acquisition or opening of the deposit or similar account and those accounts intended to be held for the longer term.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.
Financial instruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.
Pensions
Employees of the charity are entitled to join a defined contribution 'money purchase' scheme. The charity's contribution is restricted to the contributions disclosed in note 11. There were outstanding contributions of £6,620 at the year end. The costs of the defined contribution scheme are included within support and governance costs and allocated to the funds of the charity using the methodology set out in note 9.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
The money purchase plan is managed by SMART Pensions and the plan invests the contributions made by the employee and employer in an investment fund to build up over the term of the plan a pension fund which is then converted into a pension upon the employee's normal retirement year age when eligible for a state pension. The risk profile of the fund reduces as the employee gets closer to retirement. The total expense ratio of the plan is 1.25% and this is deducted from the investment fund annually. The trust has no liability beyond making its contributions and paying across the deductions for the employee's contributions.
Critical accounting estimates and areas of judgement
The Charity makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will be, by definition, seldom be equal to the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of the assets and liabilities within the next financial year are discussed below.
Useful economic life of fixed assets – The depreciation policies remain consistent with the previous year. See accounting policy.
There are no critical areas of judgement.
2 Legal status of the charity
The charity is a company limited by guarantee registered in England and Wales and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address is disclosed on page 1.
3 Income from donations and legacies
| Donations Ribble Valley Caravan Total Total by fund 31 March 2025 |
Unrestricted Funds £ 5,996 4,678 17,276 27,950 27,950 |
Restricted Funds £ - - - - - |
Total 2025 £ 5,996 4,678 17,276 27,950 27,950 |
Total 2024 £ 14,652 1,263 12,896 |
|---|---|---|---|---|
| 28,801 | ||||
| 28,801 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
4 Income from charitable activities
| Carers support & services Adult Services Contract Lancashire County Council ASD Young Carers BBC Children in Need Eric Wright Charitable Trust for YC Small Grants - Adults Small Grants – Youth Carers Food Poverty grant Building, Charity Hub and Garden Capital grants Total Total by fund 31 March 2025 |
Unrestricted Funds £ 993,046 - 993,046 - - - - - - - 993,046 |
Restricted Funds £ - 20,850 20,850 19,541 32,750 3,000 1,000 56,291 8,408 - 8,408 85,549 |
Total 2025 £ 993,046 20,850 1,013,896 19,541 32,750 3,000 1,000 56,291 8,408 - 8,408 1,078,595 |
Total 2024 £ 910,232 - |
|---|---|---|---|---|
| 910,232 | ||||
| 33,528 24,500 - 4,060 |
||||
| 62,088 | ||||
| - 8,000 |
||||
| 8,000 | ||||
| 980,320 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
4 Income from charitable activities (Continued)
Prior year
| Carers support & services Adult Services Contract Lancashire County Council Young Carers BBC Children in Need Eric Wright Charitable Trust for YC Children In Need youth Investment Grant Small Grants – Youth Carers Building, Charity Hub and Garden Triangle Trust 1949 Fund Capital grants Total Total by fund 31 March 2024 |
Unrestricted Funds £ 910,232 - - - - - - - 910,232 |
Restricted Funds £ - 33,528 24,500 - 4,060 62,088 - 8,000 8,000 70,088 |
Total 2024 £ 910,232 33,528 24,500 - 4,060 62,088 - 8,000 8,000 980,320 |
Total 2023 £ 807,290 |
|---|---|---|---|---|
| 36,660 22,250 - 4,670 |
||||
| 59,580 | ||||
| - 26,500 |
||||
| 26,500 | ||||
| 893,370 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
5 Income from other trading activities
| ncome from other trading activities | ||||
|---|---|---|---|---|
| Café income Total |
Unrestricted Funds £ 38,995 38,995 |
Restricted Funds £ - - |
Total 2025 £ 38,995 38,995 |
Total 2024 £ 16,249 |
| 16,249 |
All income from other trading activities in the current and prior year is unrestricted.
6 Investment income
| Income from bank deposits Total |
Unrestricted Funds £ 11,316 11,316 |
Restricted Funds £ - - |
Total 2025 £ 11,316 11,316 |
Total 2024 £ 9,328 |
|---|---|---|---|---|
| 9,328 |
All investment income in the current and prior year is unrestricted.
7 Other income
| Lottery Miscellaneous Total |
Unrestricted Funds £ 8,110 11,005 19,115 |
Restricted Funds £ - - - |
Total 2025 £ 8,110 11,005 19,115 |
Total 2024 £ - 4,272 |
|---|---|---|---|---|
| 4,272 |
8 Cost of raising funds
| Caravan costs, including depreciation Administrative costs Trading costs Total |
2025 £ 10,916 13,291 141,359 165,566 |
2024 £ 19,148 13,992 114,431 |
|---|---|---|
| 147,571 |
Included in cost of raising funds is restricted expenditure of £Nil (2024 £ Nil) and unrestricted expenditure of £165,566 (2024 £147,571). The caravan running and depreciation costs are included as part of fundraising and donations for the use of the caravan are treated as donations.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
9 Analysis of expenditure of charitable activities
| Staff costs Accommodation Administrative costs Project costs Governance and support costs (see note 10) Building and garden costs (see note 10) Restricted expenditure Unrestricted expenditure |
Adult Services Contract £ 760,668 25,817 39,012 78,739 56,445 9,132 969,813 |
Adult Carers £ 60 - - 2,847 93 - 3,000 |
Young Carers £ 64,978 1,314 1,324 2,454 5,041 192 75,303 |
CHUB £ - - - - - - - |
Total 2025 £ 825,706 27,131 40,336 84,040 61,579 9,324 1,048,116 2025 £ 78,303 969,813 1,048,116 |
Total 2024 £ 706,478 21,598 37,666 68,392 56,321 23,205 |
|---|---|---|---|---|---|---|
| 913,660 | ||||||
| 2024 £ 54,255 859,405 |
||||||
| 913,660 |
Page | 29
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
9 Analysis of expenditure of charitable activities
Prior year
| Staff costs Accommodation Administrative costs Project costs Governance and support costs (see note 10) Building and garden costs (see note 10) Restricted expenditure Unrestricted expenditure |
Adult Services Contract £ 663,569 20,595 35,228 60,641 50,591 21,915 852,540 |
Adult Carers £ - - - 779 188 - 967 |
Young Carers £ 42,909 1,002 2,438 6,972 5,542 1,290 60,153 |
CHUB £ - - - - - - - |
Total 2024 £ 706,478 21,598 37,666 68,392 56,321 23,205 913,660 2024 £ 54,255 859,405 913,660 |
Total 2023 £ 626,124 39,349 32,325 26,675 51,016 18,004 |
|---|---|---|---|---|---|---|
| 793,492 | ||||||
| 2023 £ 53,419 740,073 |
||||||
| 793,492 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
10 Analysis of governance and support costs
| Basis of apportionment Staff costs % of income Accommodation % of income Administrative costs % of income Project costs % of income Building and garden costs Actual costs Depreciation % of income Audit fees Governance Governance and support costs Governance Governance and Support Costs recharged to Charitable Activities and fundraising Building and accommodation costs recharged |
Support £ 27,122 4,631 7,751 6,779 11,908 47,078 - - 105,269 (67,556) (32,931) 4,782 |
Governance £ - - - - - - 13,994 1,469 15,463 - 15,463 |
Total 2025 £ 27,122 4,631 7,751 6,779 11,908 47,078 13,994 1,469 120,732 (67,556) (32,931) 20,245 |
Total 2024 £ 28,008 22,025 4,614 6,175 1,946 43,840 16,094 322 123,024 (66,452) (32,718) 23,854 |
|---|---|---|---|---|
Prior year
| Basis of apportionment Staff costs % of income Accommodation % of income Administrative costs % of income Project costs % of income Building and garden costs Actual costs Depreciation % of income Audit fees Governance Legal and professional Governance Other governance Governance Governance and Support Costs recharged to Charitable Activities and fundraising Building and accommodation costs recharged |
Support £ 28,008 22,025 4,614 6,175 1,946 43,840 - - - 106,608 (66,452) (32,718) 7,438 |
Governance £ - - - - - - 16,094 - 322 16,416 - - 16,416 |
Total 2024 £ 28,008 22,025 4,614 6,175 1,946 43,840 16,094 - 322 123,024 (66,452) (32,718) 23,854 |
Total 2023 £ 22,630 1,620 4,258 6,885 2,632 26,879 11,927 - 459 77,290 (60,269) (35,342) (18,321) |
|---|---|---|---|---|
Page | 31
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
11 Net income / (expenditure) for the year
| This is stated after charging/(crediting): Depreciation Operating lease rentals Other Auditor's remuneration - audit fees Staff costs Wages and salaries Social security costs Pension costs Staff travel, recruitment & other |
2025 £ 47,078 12,075 12,335 71,488 2025 £ 790,209 65,557 45,462 27,707 928,935 |
2024 £ 39,967 22,346 16,094 |
|---|---|---|
| 78,407 | ||
| 2024 £ 658,348 51,945 35,517 23,443 |
||
| 769,253 |
12 Staff costs
No employee had employee benefits in excess of £60,000 (2024: £60,000)
The average number of full-time equivalent staff employed during the period was 34 (2024: 32).
The key management personnel of the charity comprise the Trustees and the Chief Executive Officer and the Deputy Chief Executive. The total employee benefits of the key management personnel of the charity were £110,768 (2024: £81,162).
13 Trustee remuneration and expenses, and related party transactions
Neither the Trustees nor any persons connected with them received any remuneration or reimbursed expenses during the year (2024: £Nil).
Trustees received travel and subsistence expenses during the year of £nil (2024: £Nil).
Aggregate donations in the form of entries to the charity lottery from related parties were £370 (2024: £Nil).
There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties.
No Trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity, including guarantees, during the year (2024: £Nil).
Page | 32
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
14 Government grants
The government grants recognised in the accounts were as follows:
| Lancashire County Council/ ELCCG | 2025 £ 993,041 993,041 |
2024 £ 910,232 |
|---|---|---|
| 910,232 |
There were no unfulfilled conditions and contingencies attaching to the grants.
15 Corporation Tax
The charity is exempt from tax on income and gains falling within Chapter 3 of Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity.
16 Fixed assets: tangible assets
| Cost At 1 April 2024 Additions Disposals At 31 March 2025 Depreciation At 1 April 2024 Charge for the year Disposals At 31 March 2025 Net book value At 31 March 2025 At 31 March 2024 |
Freehold Building £ 265,000 152,000 - 417,000 46,800 10,917 57,717 359,283 218,200 |
Building Improvements £ 260,736 - - 260,736 44,166 11,298 55,464 205,272 216,570 |
Computer equipment £ 65,643 8,093 - 73,736 52,546 9,788 62,334 11,402 13,097 |
Caravan and motor vehicles £ 67,176 - (222) 66,954 6,404 14,396 20,800 46,154 60,773 |
Fixtures and fittings 6,330 - - 6,330 5,424 680 6,108 222 906 |
Total £ 664,885 160,093 (222) |
|
|---|---|---|---|---|---|---|---|
| 824,978 155,340 47,079 |
|||||||
| 202,419 622,333 509,545 |
|||||||
Page | 33
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
17 Debtors
| 17 Debtors |
||||
|---|---|---|---|---|
| Grants receivable Prepayments and accrued income 18 Creditors: amounts falling due within one year Creditors Other creditors and accruals Deferred income |
2025 £ 83,161 17,953 |
2024 £ 76,036 15,910 |
||
| 101,114 | 91,946 | |||
| 2025 £ 17,792 30,754 71,543 120,089 |
2024 £ 36,927 35,001 76,349 148,277 |
|||
Deferred income relates to income received in advance for future charitable activities.
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
| 19 Analysis of movements in restricted funds Balance at 1 April 2024 Income £ £ Young Carers BBC Children in Need - 19,541 Young Carers Preston - 1,000 Eric Wright Charitable Trust - 32,750 Adult Carers ASD - 20,850 Small Grants - 3,000 - 77,141 Building, Garden and Charity Hub Retail Grant - 8,408 - 85,549 |
Expenditure £ (20,664) (1,000) (32,545) (21,489) (3,000) |
Transfers £ 1,123 - (205) 639 - |
Balance at 31 March 2025 £ - - - - - |
||
|---|---|---|---|---|---|
| (78,698) (8,408) |
1,557 1,557 |
- - - |
|||
| (87,106) |
Page | 35
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Analysis of movements in restricted funds (continued)
| Prior year Young Carers BBC Children in Need Young Carers Preston Eric Wright Charitable Trust Building, Garden and Charity Hub Capital grants |
Balance at 1 April 2023 £ - - - - - - - |
Balance at 1 April 2023 £ - - - - - - - |
Income £ 33,528 4,060 24,500 62,088 8,000 8,000 70,088 |
Expenditure £ (34,077) (4,000) (21,720) |
Transfers £ 549 (60) (2,780) |
Balance at 31 March 2024 £ - - - |
|||
|---|---|---|---|---|---|---|---|---|---|
| - - - - |
(59,797) - |
(2,291) (8,000) (8,000) (10,291) |
- - - - |
||||||
| - | |||||||||
| (59,797) |
Page | 36
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Analysis of movements in restricted funds (continued)
Name of
Adult Carers
Young Carers
Description, nature, and purposes of the fund
Funds for this service to Adult Carers are to provide local and accessible support and points of contact between carers and Lancashire County Council Social Services Directorate. To achieve this, we work to develop a clear identity for carers, develop support and information and develop knowledge to help carers in their role and to co-ordinate consultation and involvement between carers, Carers Link Lancashire, and Lancashire County Council.
Funds for this service for Young Carers are to provide flexible outreach support and to offer preventative support through respite activities and breaks. To achieve this, we work to provide a proactive and responsive service, reduce isolation, increase choice and access to multi agency support and facilitate the appropriate assessment of young carers and their families by statutory agencies.
20 Analysis of movement in unrestricted funds
| General fund Designated fund Potential redundancy costs 3 months operating costs Property Purchase Renovations |
Balance at 1 April 2024 £ 515,755 29,139 273,319 120,000 40,000 978,213 |
Income £ 1,207,726 - - - - 1,207,726 |
Expenditure £ (1,146,821) - - - - (1,146,821) |
Transfers £ 43,402 1.290 73,751 (120,000) - |
Balance at 31 March 2025 £ 620,062 30,429 347,070 - 40,000 |
|---|---|---|---|---|---|
| (1,557) | 1,037,561 |
Page | 37
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Prior year
| General fund Designated fund Potential redundancy costs 3 months operating costs Property Purchase Renovations Security costs |
Balance at 1 April 2023 £ 594,792 23,952 273,319 - 40,000 15,000 947,063 |
Income £ 1,046,147 - - - - - 1,046,147 |
Expenditure £ (1,025,288) - - - - - (1,025,288) |
Transfers £ (99,896) 5,187 - 120,000 - (15,000) |
Balance at 31 March 2024 £ 515,755 29,139 273,319 120,000 40,000 - |
|---|---|---|---|---|---|
| 10,291 | 978,213 |
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Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
Name of Description, nature, and purposes of the fund
General Fund The free reserves after allowing for all designated funds and including the property fixed asset.
Potential This fund has been designated by the Trustees to cover potential redundancies. redundancy costs There is a TUPE (Transfer of Undertakings (Protection of Employment) Regulations 2006) agreement being in place.
Renovations This fund is for planned renovation to the property.
Blackburn Road This fund is designated towards potential dilapidations at 54-56 Blackburn Property Road, Accrington.
21 Analysis of net assets between funds
| Tangible fixed assets Net current assets/(liabilities) Prior Year Tangible fixed assets Net current assets/(liabilities) |
General fund £ 622,333 (981) 621,352 General fund £ 509,545 6,210 |
Designated funds £ - 416,209 416,209 Designated funds £ - 462,458 462,458 |
Restricted funds £ - - - Restricted funds £ - - |
Total 2025 £ 622,333 415,228 1,037,561 Total 2024 £ 509,545 468,668 |
||||
|---|---|---|---|---|---|---|---|---|
| 515,755 | 978,213 |
Page | 39
Docusign Envelope ID: EA921647-6141-419E-BD8B-C68CCE73C182
Carers Link Lancashire
Notes to the financial Statements
Year ended 31 March 2025
22 Operating lease commitments
The charity's total future minimum lease payments under non-cancellable operating leases is as follows:
| Less than one year One to five years Over five years Reconciliation of net movement in funds to net cash flow from operating Net income/(expenditure) for the year Adjustments for: Depreciation charge Dividends, interest, and rents from investments Decrease / (increase) in debtors Increase / (decrease) in creditors Net cash provided by / (used in) operating activities |
Equipment 2025 2024 £ £ 10,352 11,210 10,804 15,824 - 400 21,156 27,434 activities: 2025 2024 £ £ 59,348 31,150 47,079 39,967 (11,316) (9,328) (9,186) (63,153) (28,182) 88,747 57,761 87,383 |
Equipment 2025 2024 £ £ 10,352 11,210 10,804 15,824 - 400 21,156 27,434 activities: 2025 2024 £ £ 59,348 31,150 47,079 39,967 (11,316) (9,328) (9,186) (63,153) (28,182) 88,747 57,761 87,383 |
Equipment 2025 2024 £ £ 10,352 11,210 10,804 15,824 - 400 21,156 27,434 activities: 2025 2024 £ £ 59,348 31,150 47,079 39,967 (11,316) (9,328) (9,186) (63,153) (28,182) 88,747 57,761 87,383 |
|
|---|---|---|---|---|
| 27,434 | ||||
| 2024 £ 31,150 39,967 (9,328) (63,153) 88,747 |
||||
| 87,383 |
23 Reconciliation of net movement in funds to net cash flow from operating activities:
24 Capital commitments
| Capital commitments | ||
|---|---|---|
| Capital commitments | 2025 £ - - |
2024 £ - |
| - |
Page | 40