
## **Trustees’ Annual Report for the period** 

**From** 31[st] March 2021 **Period start date  To** 28[th] February 2022 **Period end date Charity name: The Veterans Contact Point** 

## **Charity registration number: 1155953** 

## **Objectives and Activities** 

||SORP reference||
|---|---|---|
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para 1.17|To provide: A safe environment; a<br>professional assessment of needs; Weekly<br>Job Club & Job Preparation/Employability;<br>Training Courses where appropriate;<br>Promote the awareness of needs &<br>partnership working; Marketing & Fund-<br>raising events; Mentoring/Volunteer Peer<br>Support; Promote and develop the<br>use/awareness of the Veterans Contact<br>Point (Charity) and its resources to the<br>wider community; Support & promote the<br>Armed Forces Community Covenant.|
|Summary of the main<br>activities in relation to those<br>purposes for the public<br>benefit, in particular, the<br>activities, projects or<br>services identified in the<br>accounts.|Para 1.17 and<br>1.19|•<br>The continued provision of a safe<br>environment and office/hub for<br>partnership organisations to operate<br>from and to work in partnership with<br>others to support the employability<br>and welfare of veterans and their<br>families.<br>•<br>To provide a professional<br>assessment of needs, and to sign<br>post to the relevant<br>organisation/charity best suited to<br>meet these needs.<br>•<br>To continue to support the<br>employability needs of our service<br>users, through the provision of<br>services internal/external, to<br>improve sustained employment and<br>training.<br>•<br>To promote the awareness and<br>partnership working of the Armed<br>Forces Covenant across the various<br>community partnerships and other<br>organisations, through the provision<br>of awareness briefings/training on<br>how to work with veterans or service<br>leavers.<br>•<br>To promote the use of the building<br>and its resources to the wider<br>community.|





|||•<br>To continue to support the<br>Coventry, Solihull & Warwickshire<br>Armed Forces Covenant and its<br>Partnership.<br>•<br>The VCP continues its working<br>partnership with North Warwickshire<br>Borough Council in providing a<br>seconded member of staff to fulfil<br>and support the Watling Street<br>Single Male Homeless Project.<br>•<br>To continue to provide Volunteering<br>and Paid opportunities for the<br>Armed Forces Community, Serving<br>& Veterans and their Families,<br>where funding and requirements<br>allow.|
|---|---|---|
|Statement confirming<br>whether the trustees have<br>had regard to the guidance<br>issued by the Charity<br>Commission on public<br>benefit|Para 1.18|The trustees have had/shown due regard to<br>the responsibility they have to ensure the<br>charity is carrying out its purpose for the<br>public benefit, to act in the charity’s best<br>interests and to manage the charity’s<br>resources responsibly.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

||SORP reference||
|---|---|---|
|Policy on grant making|Para 1.38|The Board of Trustees continue to uphold<br>the decision on grant making to individuals,<br>limited to a maximum of £50 per individual,<br>considered and approved by the BOT.<br>These grants are mainly to meet the<br>immediate needs of individuals while due<br>process is in consideration by external<br>charities/organisations. This facility is mainly<br>to assist in the purchase of clothing or<br>assisting with local travel. This year the BOT<br>continues<br>to<br>support<br>emergency<br>accommodation, where statutory bodies<br>were in consideration of applications or were<br>unable to support the accommodation needs<br>of homeless veterans. Various funding<br>applications made to external funding<br>sources, outcomes are pending.|
|Policy on social investment<br>including program related<br>investment|Para 1.38|The VCP following a review on its policy on<br>investment/reserves, and its low levels of<br>income and rising operating costs, in this<br>financial<br>year<br>and<br>the<br>impacts<br>of<br>COVID/National Pandemic the VCP BOT<br>made the decision to increase its ring fence<br>reserves to £20,000.  Further considerations<br>are dependent of the current financial<br>situation of the Charity and these may be<br>adjusted as required.|
|Contribution made by<br>volunteers|Para 1.38|The VCP continues to recognise<br>contributions made by and utilises its<br>Volunteers across all its operating areas<br>and community engagement. Contact is<br>maintained with Warwickshire Community|





|||& Voluntary Action (WCAVA), who are<br>assisting with volunteer recruitment and<br>placement. We continue to provide inhouse<br>Volunteer Training & Peer Support training<br>specifically focused towards the Armed<br>Forces Community which also focuses on<br>working in partnership with other<br>organisations and charities within our<br>operating area.|
|---|---|---|
|Other||We continue to provide in-house Volunteer<br>Training & Peer Support specifically<br>focused towards the Armed Forces<br>Community which also focuses on working<br>in partnership with other organisations and<br>charities within our operating area.<br>During this reporting year as restrictions<br>allowed our volunteers were instrumental in<br>maintaining contact with vulnerable<br>veterans providing contact and welfare<br>support.|



## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|In this reporting period the Veterans<br>Contact Point continues to support the work<br>and development of the local Armed Forces<br>Covenant across Coventry, Solihull and<br>Warwickshire. It is also a partner in the<br>local AFCC Coordination/Working Group,<br>continuing to demonstrate its uniqueness in<br>supporting the needs of the Armed Forces<br>Community.<br>We have directly supported 131<br>beneficiaries who 38 were identified as<br>having a disability. Our CMS indicates that<br>Accommodation, Finance Benefit & Debt<br>along with Drug and alcohol needs have<br>impacted on employment and need for<br>additional welfare. We are currently<br>supporting 24 Open Cases on a regular<br>basis.<br>In 2020-21 following feedback from Peer<br>Support the VCP developed<br>SMART4Veterans Prog (under licence by<br>SMART) which is a Self-Management &<br>Recovery Talking intervention. Based<br>around talking therapy for veterans with<br>alcohol or substance misuse issues and<br>facilitated by a Veteran. We ensure those<br>with dual diagnose are referred to Change<br>Grow Live D&A Service Providers. 5-12|





Veterans are attending on a regular basis with their feedback reinforcing the need for this in-house intervention. This intervention compliments existing intervention and decreases the waiting time for support. During the majority of this reporting period the Veterans Contact Point like most other charities and community interventions were impacted upon by COVID19 Pandemic and the resulting national lockdown and the easing of restrictions as the country/world attempted to return to normality. Our main Peer Support intervention remained very proactive throughout the lockdown and throughout the easing process, provide essential contact and social/emotional support to Veterans & Families. This support ranged for a telephone or email/facetime contact, through to breakfast clubs and food parcels a Christmas meal and a present for their children. Needs assessment conducted and identified that our beneficiaries were struggling. Brew and Banter continued to be popular with increased use by our Op Courage HNS Practitioners referring veterans into this befriending/social emotional weekly support. We have a regular 20-30 veterans attending these weekly sessions across the North of Warwickshire. We continue to support our volunteer based in the South of the county and Armed Forces & Veterans Breakfast club at Marsden Airfield. We continue to work closely with NHS Mental Health Practitioners from Op Courage, providing them with access to space/rooms at our Northern Hub allowing them to provide interventions in support of veterans and their families. Our Peer Support providing additionality and onward complimentary referrals, ensuring beneficiaries received timely and coordinated support. We continue to work with and provide ongoing referral/support to SSAFA, TRBL,CWPT NHS Veterans Mental Health/TILS, CGL Drug & Alcohol Services and Local Authority Housing Support, CJS Agencies, Community organisations and military charities/interventions operating in our area. 



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|Achievements against<br>objectives set|Para 1.41|The need to raise external funding is a<br>constant for the Veterans Contact Point.<br>The Trustee’s agreed an objective of to<br>increase fund raising plans in 2021-22 to<br>include the costs of a Business<br>Development Officer and the Operating<br>Costs of the development of a South<br>Warwickshire Hub. Applications were made<br>to The Veterans Foundation which indicate<br>a positive outcome although conversations<br>show a 50% reduction in funding being<br>made available. We anticipate a £50K grant<br>being made in early 2022.<br>The Charity also demonstrated an<br>Expression of Interest to become the<br>Midlands Lead for the AFC Fund Trust –<br>Veterans Places and Pathways 2022-23<br>Programme. A favourable response to our<br>call for partners indicated a need for this<br>coordinated programme and a project<br>portfolio was established. Feedback<br>demonstrated a innovative and well<br>structured project however due to lack of<br>wider Midlands coverage, the VCP was<br>unsuccessful.<br>A funding application was submitted for<br>early April/May 2022 consideration to the<br>OVA Iraq/Afghan Project administered by<br>the AFC Fund Trust – funding requested to<br>support a P/time Project Worker and costs<br>of non-clinical interventions.<br>Safeguarding/Staff Development:<br>Provision of external Safeguarding training<br>was provided to all staff and volunteers<br>through Warwickshire County Council.<br>Internal awareness and training was also<br>provided to all staff and volunteers on<br>GDPR & Data Protection.<br>Induction and Peer Support Training<br>continue as normal.|
|---|---|---|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|No fund-raising activities outside that of<br>funding through project<br>delivery/interventions have been set.|
|Investment performance<br>against objectives|Para 1.41|**N/A**|
|Other||**NIL**|





## **Financial Review** 

|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|The charity’s annual accounts for 2020-21<br>report the financial position of the charity at<br>the end of the period, 31st March 2021<br>Total Funds Held £156,558.25. The<br>accounts are available from the Charity<br>Commission website. Donations in the year<br>totalled £8,595.97 whilst other none project<br>income totalled £2,406.81. Staffing and<br>Developmental costs totalled £46,769.56<br>Expenditure was £78,237.93. At the end of<br>the period, the charity’s net assets were<br>£78,320.32 which consists of Ring<br>Fenced/Allocated Funds of £48.586.67 and<br>a Working Capital of £28,733.65|
|---|---|---|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|The Charity holds a reserve of £20,000<br>being committed to providing the requisite<br>funding to enable the charity to carry out its<br>objectives. The charity holds sufficient<br>reserves to ensure that all of its<br>commitments can be met. The Trustees<br>regularly reviews and adjusts the amount it<br>places into reserve.|
|Amount of reserves held|Para 1.22|**N/A**|
|Reasons for holding zero<br>reserves|Para 1.22|**N/A**|
|Details of fund materially in<br>deficit|Para 1.24|**N/A**|
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23|There are currently no uncertainties to<br>report regarding the going concern status<br>of the charity.|



|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|The charity’s principal<br>sources of funds (including<br>any fundraising)|Para 1.47|The principal sources of funding for the<br>charity are mainly through public donations,<br>grant applications and applications to<br>deliver projects/interventions. The charity<br>generates a small amount of funding<br>through donations made through the<br>purchase of marketing materials. The<br>annual accounts for 2020-21 contain details<br>of the charity’s income.|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46|The charity does not hold any financial<br>investments or adopts any social<br>investment policies.|
|A description of the principal<br>risks facing the charity|Para 1.46|**N/A**|
|Other||The Veterans Contact Point is also<br>registered with/complies with the Fund-<br>Raising Regulator|





## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:||**The Veterans Contact Point**|
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|<br>Para 1.25|**Charitable Incorporated Organisation**|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|**Charitable Incorporated Organisation**|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|By appointment, proposed and elected by<br>the Board of Trustee’s (BOT) following a<br>period of office as a none voting member of<br>the BOT|



**Additional information (optional)** You may choose to include further statements where relevant about: 

|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para 1.51|All Trustee’s are provided with the Charity<br>Commissions “Essential Trustee” and also<br>guidance documentation provided through<br>our membership of Cobseo and ASDIC.<br>All Trustees are inducted into the charity<br>through a period of 2-3 months as a none<br>voting/ex-officio member of the Board and<br>by attendance at the bi-monthly Trustee<br>meetings.<br>Recently Trustees have taken part in a self-<br>assessment of the charity using the self-<br>assessment tool provided by Cobseo.<br>All Trustee’s are kept informed of all<br>circulations/updates/requirements/changes<br>as informed by the Charity Commission and<br>through Newsletters/Information sharing by<br>Cobseo/ASDIC.|
|---|---|---|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|The Charity works in Partnership with the<br>Coventry, Solihull and Warwickshire Armed<br>Forces Covenant Partnership.|
|Relationship with any<br>related parties|Para 1.51|**N/A**|
|Other||**N/A**|





## **Reference and Administrative details** 

|Charity name|The Veterans Contact Point|
|---|---|
|Other name the charity uses|VCP|
|Registered charity number|1155953|
|Charity’s principal address|The Horsa Building<br>Bentley Road<br>Nuneaton<br>Warwickshire<br>CV11 5LR|



## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Sir Martin Dunne|Patron|||
||David Owen|President|||
||Leonard Hardy|Trustee/Acting<br>Executive Trustee|||
||Simon Berry|Trustee/Chairman|||
||Peter Knight|Trustee/Treasurer|||
||Maralyn Kelley|Trustee/Secretary|||
||Christopher Mackie|Trustee|||
||Gerald Machin|Trustee|||
||Roger White|Trustee|||
||Catherine Brandist|Ex- Officio|||
||John Walker|Ex-Offcio|||
||Jwerea Malik<br>(Morgan)|Ex-Offico|||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||





– Corporate trustees names of the directors at the date the report was approved **Director name N/A** 

Name of trustees holding title to property belonging to the charity 

|**Trustee name**|**Dates acted if not for whole year**||
|---|---|---|
|**N/A**|||
||||
||||
||||
||||
||||



## **Funds held as custodian trustees on behalf of others** 

|Description of the assets<br>held in this capacity|N/A|
|---|---|
|Name and objects of the<br>charity on whose behalf the<br>assets are held and how this<br>falls within the custodian<br>charity’s objects|N/A|
|Details of arrangements for<br>safe custody and<br>segregation of such assets<br>from the charity’s own<br>assets|N/A|



## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

|**Type of**|**Name**|**Address**|
|---|---|---|
|**adviser**|||



**Name of chief executive or names of senior staff members (Optional information)** 

Executive Officer is appointed and reviewed by the Patron & President and is currently selected from the Board of Trustee’s – All Trustee including Executive Officer are voluntary positions and receive no renumeration for positions held.  All Officers are shown above. 



## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

Shown in Charity Trustee Information 

## **Other optional information** 

**N/A** 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

|**Signature(s)**<br>**Full name(s)**<br>**Position (eg Secretary,**<br>**Chair, etc)**<br>**Date**|S Berry<br>(Electronic Signature|_L. Hardy BEM_<br>(_Electronic Signature_|
|---|---|---|
||<br>Simon Berry|Leonard Hardy|
||<br> <br>Chairman|Trustee/Executive Officer|
||12thSeptember 2022||
||12thSeptember 2022||





VETERANS CONTACT POINT
DETAILED STATEMENT OF FINANCIAL AcfiviTIES
INCOME
RESOURCES
Income held in Account
31-Mar-22
BankAccount
Building Society
Petty Cash
109.435.50
16.701.20
364.41
TOTAL
126,501.11
Contribution
Donatlon
Building Society Interest
Donation NBBC Lottery
Breakfast Club
Donation from Publlc/Collection BoxeslFuneral Setmces
AFD Collection
B& B Refund
Groceries Refund
Grand Lodge of Warwlckshire
Sales and Marketing
WCC Grant (South Warwi¢kshire Hub)
Welfare Grant Excess Returned
15.28
253.50
92.13
5,896.54
353.80
133.77
1.42
2,000.00
252.00
2,000.00
4.34
TOTAL
11002.78
Events
NWBC Iwatling Street Project)
Training Room Hire
Forward Assist Weekend
15,724.46
829.90
2,500.00
TOTAL
19,054.36
INCOME TOTAL
156,558.25

EXPENDITURE
Utilities
Oncom IBroadbandlTelephonel
Utility Bill (Gas)
Utility Bill l Electric)
Utility Bill Iwaterl
Vodfone IVCP Mobiles)
Additional Mobiles Charges
Photocopier Charges
NBBC Domestic Rates12021-20231'
CCC Bin Waste Management
VCP Access Liability Insurance
1.829.23
940.25
913.08
185.02
139.21
179.96
827.49
747.52
208.70
1355.79
TOTAL
7,326.25
Marketin
Fundraising Regulations Svbscription Renewal Fee
Cobseso Annual Membership Fee
Marketlng - IUSBINote Books/Umbrellasl
Marketing- Various VCP Stock Puchased
Marketing- VCP Pens
Marketing- VCP Polo Shirts
Marketing - VCP Large Jumbo Cheque Ifor Presentation)
Marketing- VCP Leaflets Reprint
Marketing- VCP Banners
Marketing- TRBL Wreath- Remembrance Parade
50.co
115.00
505.50
522.00
585.90
120.00
22.74
80.(X)
132.28
60.00
TOTAL
2193.42
Veterans Contact Point Admini5tratlon
Postage Cost
General Office Stationary
Travel & Subsistance (Volunteers)
Lonnie Downie Funeral IBugler's C05t
Marketing- Water Feature
Marketin8- Coffee Machine
4.20
648.58
2607.63
75.00
154.98
289.00
TOTAL
3779.39
Bulldin
Maintanence
General Maintenance Costs
Cleaning Material
Alarm Servicing
Pac Electrical Annual Testing
Replacement Fobs/Set Up
Upgrade/Replace Existing 1st Aid Packs
Replacement CCTV Camera
Cleaner
562.03
336.59
474.00
99.60
470.49
119.88
576.00
2,360.00
TOTAL
4,998.59

Additional Costs
IT Maintenance Costs
IT Maintenance Replacments Parts,
Domain Annual Costs/Web Hosting
Purchase Additional Laptops
Configation of Laptops
Upgrade VCP Cabling to USB Docking/Wirele55 Access Polnts
Adobe Creative Cloud Application
1540.00
1081.20
391.26
1392.00
30.C(J
1200.CKI
424.66
TOTAL
6059.12
Foundation Grants Ex
endlture
Veterans Into Work Programme
1,020.(YJ
Welfare Grants
Welfare Support- ASDA Vouchers
Welfare Support- Cash Grant
Welfare Suuport- B & B Costs
Welfare Suuport- DVLA Licen￿ Medical
Welfare Support Food Hampers
Welfare Support- Watling Street Project
1200.00
1065.00
576.42
118.20
145.40
57.14
TOTAL
4,182.16
Miscelliance
VCP Refreshments
VCP Brew & Banter INuneaton/Atherstone/Dordon Hubs)
VCP Breakfast Club
VPPP Meeting Buffet Costs
VCP AFD BBQ
Provision of Buffet for 1st Aid Training Course lover 2 days)
Provision of Buffet NHS Support Meetin811 Dayl
DBS Enhented Clearance
186.96
253.51
63.83
34.27
542.40
83.67
41.14
36.00
TOTAL
1241.78
AFD
AFD BBQ IBuglerlRepair of Marquee)
188.86
TOTAL
188.86
Pro
VPPP Developmentlvolunteer Costs
Salary
Watllng Street Projert
Salary
VCP Employer5 Pension Contrlbution
Travel and Subsistance
02 Mobilelwifi Device
WCAVAAdmin fee
VCP seC￿tsry Posltlon
Salary
11,396.00
27.784.36
845.61
1169.49
1137.21
162.30
4274.59
TOTAL
46,769.56

VCP Tralnlng Cour5e5
UK Smart Recovery (Annual Licencel
Level 3 - Emergency Igt Aid at Work Training
Safeguarding Training
630.00
718.80
150.00
TOTAL
1,498.80
EXPENDITURE TOTAL
78,237.93
Funds that are Rin
ed Fence
Foundation Grant
Welfare/Poverty Grant
VCP Reserve Capital
AFD
Watling Street Project
WCC/Veterans Foundation Grant
Sustainability Fund
Memorial Stone/P13que (The Late Lonnie Downiel
WCC Grant (South Warwickshire Hub)
2,673.36
3,287.40
20,000.00
4.015.97
6,133.49
7.051.45
2,000.00
1,425.00
2,000.00
TOTAL
48,586.67
Income:
156,558.25
Expendlturè:
78,237.93
Total Amount Available
Less
Ringed Fence:
Actual
Working Capital:
78,320.32
48,586.67
30-Jun-22
29,733.65
Accounts Prepared by:
Signuture..
Name:
Peter Knight
Date of
Posltlon within Charity
Treasurer
ure
¢>L
Accounts Che¢ked/Approv( Name
Signoture..
Simon Berry
Dote of Signature
Posltlon wfthin Charlty
Chalrman
d s/8q/20?2
Name
Len Hardy
Date
Position within Chartty
Executive
Sign
ture..
nature


# **Independent examiner's report on the accounts** 

**Section A Independent Examiner’s Report** 

**Report to the trustees/ members of** 

Charity Name THE VETERANS CONTACT POINT 

**On accounts for the year** 31/03/22 **ended** 

**Charity no** 1155953 **(if any)** 

## **Set out on pages** 

1 and 2(remember to include the page numbers of additional sheets) 

I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 31/03/2022. 

**Responsibilities and basis of report** 

As the charity's trustees, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). 

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

**Independent** I have completed my examination. I confirm that no material matters have **examiner's statement** come to my attention in connection with the examination, which gives me cause to believe that in, any material respect: 

- the accounting records were not kept in accordance with section 130 of the Charities Act; or 

- the accounts did not accord with the accounting records; or 

- the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair’ view which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

* _Please delete the words in the brackets if they do not apply._ 

**Signed:** 


**Date:** 01/08/2022 

**Aug 2022** 

**IER** 

1 



## **Name:** Manjinder Sandhu 

**Relevant professional** N/A **qualification(s) or body (if any):** 

**Address:** 21 Mark Antony Drive 

Warwick CV34 6XA 

**Section B Disclosure** 

Only complete if the examiner needs to highlight material matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners). 

**Aug 2022** 

**IER** 

2 



**Give here brief details of any items that the** No comments or any observations noted. **examiner wishes to disclose** . 

**Aug 2022** 

**IER** 

3 

