# **Annual Impact** Report **2023-24** Registered Charity Number: 1155897 **www.empowermentcharity.org.uk** **While the year brought many challenges, Empowerment Charity remained committed to supporting local people, providing a voice and hope for a record number of people across Blackpool and the Fylde Coast.** **Elliot’s Place** Registered Charity Number: 1155897 **www.empowermentcharity.org.uk** ## **Welcome** Over the last 12 months, Empowerment has continued to perform well as commitment, dedication and change have driven the work. Empowerment’s strong position and prudent financial management has enabled us to progress and consider head on some of the strategic and financial decisions necessary to address both our changing and persisting community needs. At a time of increased pressure on statutory services, we have continued to play an important role in working with and alongside our partners, to provide services across the Fylde coast. The projects, services, case studies, events, conferences and achievements detailed in this annual report are testament to the dedicated workforce of staff and volunteers who tirelessly demonstrate Empowerments values - kindness, support and equality in their work. This is underpinned by the unwavering financial support and belief in Empowerment from our generous funders and supporters. We are truly grateful for all of the funding that has been made available to us and to the remarkable individuals who undertake personal challenges to raise funds and support our work. I am especially grateful for the wisdom and expertise of my fellow Trustees whose positive and enthusiastic contributions are constant. We continue in our quest to ensure the voices of local people are at the heart of what we do, as well as shifting resources and power to make this happen. It is the sum of all these parts that enables Empowerment to have a lasting impact on the individuals and communities across the Fylde Coast, as this report provides a snapshot of the diverse services provided. ## **SANDRA BILSBORROW** Chair of the Board of Trustees **==> picture [106 x 82] intentionally omitted <==** **"Our impact at Empowerment wouldn’t be possible without the support and trust of our partners. Without their backing, we wouldn’t be able to reach as many people and make such a difference."** # **Hope & change your impact** at a glance **Key statistic highlighting your impact** **==> picture [123 x 60] intentionally omitted <==** **Key statistic highlighting your impact** 1,331 Adults received specialist advocacy support. ## 76 723 Children and young people were supported by our specialist children’s and young people services. Dedicated staff, students and volunteers **==> picture [39 x 39] intentionally omitted <==** ## 8,027 Residents shared their views on matters important to them. £2,383,618 Total resource to support our work. A 14.97% increase from 2022/2023. **==> picture [61 x 643] intentionally omitted <==** **Everyone deserves someone on their side to** journey alongside them, to stand up for their rights, to build hope. People locally desperately need our help to make sure their voices are heard, their opinions respected and their needs met so they can live with dignity and pride. By any measure, our services are doing fantastic, life-changing work. Together, we support the silenced. Together, we empower those most at risk. Together, we make a change for the better. Together, we can achieve kindness, justice and promote equity for all. **This is Empowerment.** ## **Independent Advocacy** Supporting when it matters **At the heart of our Independent Advocacy Service is the belief that everyone has the right to be heard and have their choices respected.** This year, our advocates have supported and empowered individuals across Blackpool to have their voices heard whilst navigating health and social care issues. Our advocates help people understand their rights, access appropriate care, and make informed decisions. Our team of health and social care advocates play a crucial role in helping people live the lives they want to live. This year has been a period of transformation as we’ve grown our team of advocates, enabling us to support even more people. Additionally, in April, we hosted a ‘rebranding event’ which was a huge success. Our advocates have been there when people needed us most and this is something we are proud of. 2023-2024 has been an important year of raising awareness. We have been reaching more individuals at community events, whilst also providing training to healthcare professionals locally. **-** Key Achievements 2023 2024 ## **Raising advocacy awareness** We believe the more people know about advocacy, the more individuals we can help. This year, we dedicated time to increasing community awareness of our services. We attended events, meetings with social workers, health care professionals, GP’s and even provided training to health professionals at The Harbour, Blackpool’s mental health hospital. ## **Collaborative partnerships** Collaboration has been at the core of our success this year. We strengthened partnerships, both internally and externally, to improve our service delivery. We have worked closely with Blackpool Carers Centre to emphasise our support for carers and loved ones. This has been very well received. ## **The number of people we’ve helped this year: 1431** **1331 100 137 428 108 498** adults > children received received received Care received independent independent Act advocacy Relevant Person mental capacity mental health Representative advocacy advocacy support. **68** health complaints **92** people received non-statutory advocacy ## Children’s Advocacy This year, we’ve helped 100 children through challenging social care processes, offering them a safe space to talk about their feelings and opinions. By supporting children and young people, we make sure their voices are heard and respected, ensuring that they are at the heart of decisions about their care and protection. ## Highlights Alongside our dedicated 1:1 support, we organised summer activities for local young people so they could stay in touch with their advocates during the summer break. We were fortunate to run a spoken word session with Nathan Parker which was really well received. Thanks to ‘Cash for Kids,’ children supported by our services received Christmas presents delivered to their homes. We also teamed up with groups like Aiming Higher and Family Hubs to raise awareness about our advocacy services and how we can help. ## **The Dad’s place** Dad’s supporting Dad’s **The Dad’s Place is dedicated to supporting fathers through the challenges of parenthood. Thanks to funding from Blackpool Better Start, we began offering dedicated peer support in 2023.** We have been working tirelessly to provide a welcoming community for fathers with children aged 0 to 2 in collaboration with our partners. ## **-** John Peer Support Facilitator I’ve personally experienced the challenges of parenthood and can deeply empathise with the emotional and mental struggles that can occur. I found solace in friends who, though unrelated, stood by me. Their empathy and support helped me maintain dignity and emotional stability. **That’s why I believe in the work that I do, peer support can be life changing!** ## Key Achievements 2023-24: ## **Peer Support** Hosted regular sessions in Blackpool’s Family Hubs, facilitating positive connections with Blackpool Dad’s and discussions on parenting. ## **Signposting** We have provided information and support to Dad’s on how to access mental health and parenting resources, improving mental wellbeing and confidence. ## **Looking Ahead** We aim to expand our outreach, increase attendance and continue promoting an inclusive environment where fathers are heard and understood. **“Change starts when people have the courage to** share their stories” **Empowerment Charity** ## **Supporting Blackpool’s** partnership boards We are happy to share that Empowerment Charity is supporting the operations and admin of Blackpool Council’s Learning Disability Partnership Board and Autism Partnership Board. Our work hopes to make sure people with learning disabilities, autism and their carers have a say in the decisions that affect their lives. We hope to provide lots of opportunities for involvement and representation. We would like to introduce Sarah Tommany, who has joined the Empowerment Team this year. Sarah brings lots of experience and passion for helping people with learning disabilities and autism. She will be leading this project and working hard to ensure everyone's voice is heard. **We are looking forward to making a real difference with this new project and continuing to work closely with Blackpool Council and the community.** ## **Supporting Blackpool’s** Ukrainian community Over the past year, we've continued to be part of a community effort to welcome and support guests arriving from Ukraine. Our dedicated team, alongside local partners, have helped individuals and families integrate into life in the UK, through practical assistance and support. We have coordinated Ukrainian community events, provided home visits, and helped people settle within the local area. We believe that our support has enabled guests to feel comfortable, secure and welcomed into their new homes. As one support worker notes; “We ensure guests feel at home, guiding them through cultural and daily challenges, as they need us.” We are extremely proud of this work and want to celebrate all of our guests amazing achievements since arriving in Blackpool. ## **Lived Experience Team** Empowered by understanding Our team has direct experience with homelessness, mental health, domestic abuse, the criminal justice system, and substance misuse. This gives us the passion and determination to help others facing similar challenges. We work with local people going through some of life’s toughest times to support, empower, and make a positive difference in their lives. 2023-2024 has been a fabulous year of impact. Our lived experience team has been involved in launching Gambling Harms Peer Support project, OASIS recovery hub, and the NHS lung health pilot, while also receiving recognition as one of the ICB’s Highest Performing Team’s of the Year. In February 2024, we hosted our first Lived Experience conference with 200 attendees. Changing lives and improving systems remains at the heart of everything we do. The number of people we’ve helped this year: **247 people have been supported through our services in 2023-24.** 168 people have received support via our Changing Futures project. 37 people have received support through our Prison Leavers project. 6 people have received support via our rough sleepers peer support work. 28 people have received support through OASIS peer support. **Our year** in review **Spring Highlights Summer Highlights** Supported the NHS Lung Pilot Podcast feature on stigma. scheme. Partnership with the Hepatitis C We hosted our first Lived Trust. Experience Conference in Preston prison engagements. Blackpool. Collaboration with NHS Sexual We were visited by the BBC who Health Services. were interested to understand the positive work being done locally. **Autumn Highlights Winter Highlights** NHS Dental Pilot for people OASIS Recovery launch. experiencing homelessness. ICB award recognition. Gambling Harms Peer Support Recovery advent video Launch. submissions. Medical Student training and Attended meetings for recovery shadowing opportunities. cities. Attended Hull’s recovery walk. **Gambling harms peer support** Since its launch in Autumn, our team has provided vital support to individuals affected by gambling harms, using our own experiences to guide those in need. We have helped people access essential services and raised awareness about the dangers of gambling addiction. Our peer support workers have created safe, confidential spaces where individuals can share their struggles and receive emotional support, including practical advice on relapse prevention. Despite the ongoing stigma surrounding gambling addiction, we’ve encouraged more people to reach out, ensuring they don’t face their ## **Blackpool’s first Lived Experience** Conference ## 2024 This year marked a significant milestone, Blackpool hosted its first-ever Lived Experience Conference. The Lived Experience team welcomed 200 delegates to the Grand Hotel Blackpool. The event brought together service users, professionals, and advocates to share stories, learn from one another, and spark action for change. Keynote speeches were delivered by two distinguished leaders, Dr Arif Rajpura, Blackpool’s Director of Public Health, and Professor David Best, a leading voice and professor in addiction recovery. Their insights emphasised the importance of integrating lived experience into policy and service delivery to ensure meaningful, person-centred support. The energy in the room was inspirational and attendees engaged in dynamic discussions and presentations, all centered on the theme of building a future where every voice is heard, valued, and acted upon. Our guests heard speeches from: - Nicola Plumb - Lived Experience Team Manager Laura Smy - Changing Futures - Steven Brown - Senior Practictioner Lived Experience Team Caroline Sagar and Lindsey Middleton - Project 180 John Watton - JFH - Kathryn Riley - ADDER Policing - David Wilson - Prison Leavers Peer Navigator Mike Crowther - CEO Empowerment Charity Pete Smith and Tracy Whitfield - Lancashire and South Cumbria ICB This conference was not just an event, but the start of an ongoing conversation, one that will continue to shape Blackpool’s approach to health, recovery, and community. **Watch our conference highlights here:** What do we know about recovery and the role of lived experience ## **Healthwatch Blackpool** A catalyst for change **In 2023-24, our focus has been clear: to make a real difference in health and care by amplifying experiences, especially those who are often overlooked.** This year, our involvement and engagement efforts have influenced and helped to change National policy. Not only that, we have received a ‘highly commended’ award from Healthwatch England and received two ICB proud nominations. We pride ourselves on maintaining our independence whilst building strong, collaborative relationships with our partners to achieve sustainable improvements in health and social care. One thing is clear: involving people is crucial for driving change and promoting equitable services in Blackpool. **Our achievements this year are thanks to our dedicated team, our volunteers, and the community members who trusted us with their stories. Their support has been crucial in driving our work forward.** We produce our own Annual Report. You can read it here: ## **Our year** in review ## **Reaching out:** ## **8,027 people** shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care. ## **324 people** came to us for clear advice and information about topics such as NHS dentistry and the cost-of-living crisis. ## **Health Determinants Research Collaboration** Blackpool researching together In partnership with Blackpool Council and other organisations, we are thrilled to celebrate the first year of the Health Determinants Research Collaborative (HDRC) project, supported by a five-year grant from the National Institute for Health and Care Research (NIHR). Blackpool Researching Together! ## **Our Mission** Blackpool Researching Together aims to tackle health inequalities in Blackpool, driving systemic change and better health outcomes. Central to this effort is the inclusion of Blackpool residents as co-researchers, ensuring our work is both relevant and impactful. ## **Achievements** In our first year, we have employed and inducted seven co-researchers who are helping to drive Blackpool's research priorities forward. Our co-researchers have played a vital role in providing local insight. There has been personal development, involvement at events and active participation in work across the town. ## **Focus Areas** Our priority research areas include: -Early Years development from conception to age two -Education, Employment and Skills -Housing - -Mental Health ## **Looking Ahead** We are committed to deepening our research, expanding our focus and continuing to engage the community to promote health equity in Blackpool. **“I am feeling happy to be in employment again. This job is allowing me the capacity to feel positive about work again.”** Community co-researcher **“I’ve learnt a lot about my personal experiences since joining Empowerment and I feel I can use this for the wider good.”** Community co-researcher **“Being a co-researcher at Empowerment has been an amazing experience in my life. In the short time, I have gained many skills, met lovely people and I am more confident now. I sometimes struggled as English is my second language, but they believed in me and supported me. I always wanted to be a midwife but I have always been told I am not able to do that, but the Empowerment team encouraged me to go forward and pursue my dreams.”** Community co-researcher ## Support for young people **2023-24 has presented significant challenges, as the complexities our families face continue to grow. In response, The DEN has adapted and increased capacity to meet local demand for Children’s Independent Domestic Violence Advisors.** ## Our impact this year In the last year, we received a total of **635** referrals, reflecting increased awareness and understanding of domestic abuse. Of these referrals: **621** children and young people received support from our service. In Blackpool, we specifically supported **165** high-risk children and young people. ## Activities and engagement Over the past 12 months, we provided support to every eligible child and organised **23 positive activity days** , including **two residential trips** during school holidays. A total of **220** children and young people participated in these activities. **These activities are vital, providing children with a sense of belonging and the opportunity to connect with peers who have experienced similar challenges.** An improvement in safety for 100 **%** of our children and young people who completed a safety plan. ## Safety planning Each child we support receives an individualised safety plan, offering practical guidance on how to remain safe during potential domestic abuse incidents. This includes: - Emphasising the importance of not intervening during conflicts and contacting emergency services. - Identifying trusted adults in the child’s life. ## Jessica **’** s Story A request for support for Jessica came into The Den in November 2023. Jessica’s family were having an incredibly difficult time. Jessica’s mum and dad had recently separated. Jessica’s dad hurt her mum really badly, during the assault Jessica tried to protect her mum and help. Jessica tried to stop her dad hurting her mum and she told her little sister to leave the living room. Thankfully, Jessica and her little sister didn’t get hurt during the incident. Jessica received practical and emotional support weekly for six weeks. Key aspects of her support included: - Safety planning, allowing her to identify trusted adults in her support network. - Discussions around the importance of not intervening during volatile situations, which helped her understand her safety. - Healthy and unhealthy relationships work by exploring warning signs and red flags that are cause for concern. Jessica, who attends alternative education due to low attendance at mainstream school, expressed anxiety about leaving her mother at home. We facilitated communication with PALADIN, a national stalking service, after identifying concerning behaviour from her father post-bail. Jessica moved in with her grandparents to continue her education locally, with plans to attend college. As her emotional well-being was a priority, a referral for Youtherapy was made, which she accepted. Upon completing our support, Jessica felt confident in following her safety plan and knew how to communicate with her support network. She expressed gratitude, saying, " **The support from The Den was great. At the start, I didn’t really think I needed it, but it has helped me so much. Thank you."** ## Feedback from the community **“Your worker has been professional, kind, and caring, with excellent communication.”** Learning Mentor **“Both children have really enjoyed your sessions. They talk positively about you and how much they enjoyed the activities. Thank you for your support.”** Local Parent ## :DEN - Our Impact 2023 2024 98% 18% 621 34% aoy children and young Were known to Four-fifth (80%) reduction people accessed children’s social care in children experiencing support with The at intake to the service. direct abuse following children and young people accessed support with The Den. support. 98% 99% 83% of children saw an 1¥o® reduction in children improvement in of children felt safe their wellbeing after witnessing domestic abuse after support always or a lot after receiving support with from The Den. receiving support. their relationships with others. 99% 93% 99% of children supported with their mental health had improved self-esteem. of children supported with safety knew how to maintain their own safety. of children supported with safety knew how to seek help when in unsafe situations. - Empowering Change in 2023 2024 This year, we are proud to have supported and shaped the Pan-Lancashire Violence Against Women and Girls (VAWG) Strategy, engaging with young people to ensure their voices are heard. The discussion of Violence Against Women and Girls (VAWG) has been important for awareness, education and also prevention. Safety and empowerment of women and girls is crucial, with sexual harassment, misogyny and abuse still being prevalent in our local area. Through our work: **==> picture [408 x 83] intentionally omitted <==** **----- Start of picture text -----**
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## Youth Change Makers This year, we celebrate the success of our Youth Change Makers project, where passionate young activists took a stand against gender-based violence. After training 8 passionate young people, 5 Change Makers committed to a six-month journey, co-facilitating events and inspiring their peers to become leaders in change. Their work on sexual harassment and unhealthy relationships led to the creation of the **Rape Culture & Sexual Harassment seminar,** which reached an incredible **369 students** . Two of our Change Makers proudly co-delivered a seminar at Blackpool Sixth Form to **76 students** , empowering others with knowledge and confidence to address these critical issues. The impact of our Youth Change Makers is undeniable. Their courage has sparked meaningful conversations and created a ripple effect in Blackpool, driving forward the mission to end violence against women and girls. We will continue to inspire change. **To read more about our achievements and how our work is influencing the Pan-Lancashire VAWG Strategy, scan the QR code below to access the full report.** ## Reclaim the Night March In December 2023, we took to the streets to march in aid of ‘Reclaim the Night’, promoting the need for women and girls to feel safe in public spaces. Our next Reclaim the Night march will take place in 2024. ## **Solace** Hope through action **We are thrilled to celebrate the achievements of Solace over the past 12 months. We know that dealing with suicide is incredibly challenging for family, friends and the community.** **In 2023-24, we have been dedicated in providing hope through action and personlised support.** ## **This year we have:** - Provided intensive support for **30** local people on a 1:1 basis. . - Held multiple **support groups** - Conducted **Orange Button training** sessions for diverse sectors, including NHS and Starbucks. - Held **pop-up events** at Horizon and created a **new referral pathway** with Police and the Swan Unit at Blackpool Teaching Hospitals. - . - Actively participated in autumn **drop-in events** - Held **‘Unite for Hope’** at Stanley Park bandstand. - Spoke to the local radio about the **Baton of Hope.** - Supported peer support at **Blackpool Colleges** and within the **construction industry.** - **Linked** with **SOBS** for additional peer support and received 9 new referrals. - Participated in monthly panels with national suicide prevention organisations and met with the **Deputy Crime Commissioner** and **Chief of Police** regarding the **G72 form.** - Continued peer support and **outreach,** and launched a podcast project. **==> picture [81 x 8] intentionally omitted <==** **----- Start of picture text -----**
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## **Feedback from the community** **“Solace and the charity has helped Eloise immensely since her dad took his life. Samantha Southern at Solace is an amazing ambassador in suicide awareness, and suicide prevention and has guided us in dealing with the horrendous aftermath that’s left after suicide. Sam at Solace at Empowerment you’re one in a million we’re so grateful for all your help over the last ten months.”** **“After my world was completely crushed and turned upside down I found there wasn’t much readily available support until I was told about a wonderful lady called Sam, who had lost her husband to suicide in 2020. Sam works for Solace which is part of Empowerment charity, who help and support people who have been bereaved to suicide. She has helped pull me out of a really dark place and continues to do so.”** ## **Looking Ahead: Plans for 2024-25** As we move into the next year of our work, our focus will remain on expanding our reach and highlighting our impact. Key objectives for the coming year include: - Expanding our peer support groups - Hosting Blackpool’s first suicide prevention conference - Strengthening community partnerships - Training and education - Influencing system change - Continued outreach and support ## **Elliot’s Place** Peer support project ## **Elliot’s Place continues to build a community of young men who empower each other and challenge the stigma of mental ill health and suicide.** We express our gratitude to everyone who has contributed to Elliot's Place via fundraising efforts this year. The dedication from our community and funders has fuelled the growth and sustainability of Elliot’s Place, providing a vital space for young men in Blackpool facing mental health challenges. The generosity has not only created a physical space but has also initiated a community-driven movement in which we are super proud of. This year we have: - Increased our active members to 45 males per week. - Raised awareness of our work with local businesses. - Held several community events, including a pizza and poetry night with Nathan Parker. - Supported International Men’s Day 2023. - Maintained an active football session weekly. - Held peer sessions in collaboration with Q Sports Lounge and Brian Rose Boxing Academy. - Completed community outreach in partnership with organisations across Blackpool. ## **Feedback from the community** **“I feel like i’ve got people that you know .... care about what I am dealing with. All the people here support each other.”** Local male **My first day straight away I knew, people made me feel welcome. Like you’re part of summat again, the friendship thing.”** Local male **“It just gets me out of the house.I get to meet like-minded people. I get out of my comfort zone and talk to people...or your gunna end up being closed off to everybody.”** Local male ## **Looking Ahead: Plans for 2024-25** As we move into the next year of our work, our focus will remain on expanding our reach through outreach and engagements, whilst highlighting and celebrating our impact. ## **We'd like to thank all our funders for their** **You have made everything we achieved in 2023-24 possible. Your support has helped us provide essential services, organise events like Blackpool’s first Lived Experience Conference, and continue advocating for the rights of our community members. Your belief in what we do has allowed us to make a real difference.** **Thank you to our 2023-24 funders for your invaluable contributions, including:** **==> picture [44 x 262] intentionally omitted <==** - **Blackpool Council Lancashire County Council National Lottery Community Fund Lancashire and South Cumbria ICB This institute** - **The Rank Foundation** - **Lancashire police and crime commissioner FCMS** - **Healthwatch England People First Blackpool Teaching Hospitals The Tudor Trust** - **Highway One Trust Porticus** **==> picture [74 x 87] intentionally omitted <==** **In addition to this, we would like to thank everyone who supported our fundraising efforts this year. The generosity of local people has empowered us to expand our impact and reach locally.** ## **Finances** **At the time of publication, the statutory accounts for Empowerment Charity Lancashire have been produced.** ## **Funding summary** **Income** £2,383, 618 **Expenditure** £2,309,978 **Surplus** £73,640 **Reserves** £401,420 **A message from the CEO** Inspiring hope & driving action for a better future If you are looking for a reason to hope, then you can do no better than read through this inspirational ‘Empowerment Annual Report: 2023-2024’! If you spend time reading the papers, watching the news or ‘doom scrolling’ on social media you can quickly conclude that there is no reason to hope; that everything is just bad and getting worse. This is also said a lot about our beloved home town of Blackpool. ## **Together, we need to be telling new stories of hope and truly believing that change is possible.** My wonderful colleagues who work and volunteer for Empowerment are my reason for hope; they prove to me every day that change is possible! They continue to do it in their own lives; growing and developing wonderfully as people and doing things they never thought possible. They also do it by working alongside people in our community who understandably have lost hope and think that things can never change for the better. Well, because of the passion and dedication of all of our staff team, lives are being changed for the better and this Annual Report is a powerful testament to that. Working at Empowerment is not ‘just a job for us’, the injustice we experience daily when much loved members of our local community experience hardship and suffering they should never have to experience, means that we have to act. We have to do everything we can to bring about kindness, justice and equality for everyone. That is what, ‘Being Human’ means; to show love and compassion even when no-one else seems to care. It’s what Empowerment does best and it’s what we will keep on doing! ## **MIKE CROWTHER** CEO Empowerment Charity **Empowerment Charity Lancashire** Registered Charity Number: 1155897 The Empowerment Base, 333 Bispham Road, Bispham, Blackpool, FY2 0HH **Telephone: 0300 32 32 100 (local rate call) Email: admin@empowermentcharity.org.uk** REGISTERED CHARITI, NUNqBEIR: 1155897 REPORT OF THE TRUSTEES AND AUDITED FIIYANCIAL STATEMKNTS riOR TIII VLAR EIYDED 31ST MARCH 2024 FOR EMPOWERMENT CHARITY LANCASHIRE CIO Chatnpion Accouiitarils LLP 7-9 Stalion Road Hcsketli Bank Piestoii Laiicashire PR4 6SN EMPOWERMENT CHARITY LANCASHIRr. cio CONTENTS OF THE fINANCIAL STATEMEliTS roR TIIE YIAR ENDED JIST VIARCH 2024 Page Report of the Trustees I to 4 Audlt 5 to 6 Stalellient of Financial Aclivltles Balonee Sheet Caslx Flow Stalernent Note$ to tlie Cthsli Floiv StAtemei)t 10 Notes to the Fliianelal Statements D¢19iled Statell)eiil of l-'iiian¢io1 Activliles 19 10 20 EMPOWERMENT CllARITYLANCASHJIiE CIO REPORT OF THEI TRUSTEES FOR THE YEAR EIADED 31ST MARCH 2024 The trnstees present their report with the financial statements of the ttharity for the year ended 3 1st Mar¢h 2024. The trustees bave adopted the provisions of Aceountiag and Reporting by ch￿1t[e$. Statement of Recommended Practictt applicable to chariti&q preparing their accounts in 2ccordanee with the Fil￿1¢1&} Reportitig Standard applicable in the UK and Rep)kblic of Ireland (FRS 102) {cffective l Janu8Jy 2019). OBJECtlVRS AThD AcrIvrriLs Objectives 2nd aims Th¢ objectives of the charity arc to:_ Promote, support alld provide ￿voca¢Y seLViCU or represcntation services as a means by which people disadv&utaged by disability, illness, age or social exclusion can mjke known theirn¢ds and wish&q in order to obtain appropriate services, aud so increase their quality of life; and To educate health and social C￿'e service providers the community in gen¢ral as to the difficultics for disadvaniaged people to expLWS tILemselv¢s' Bnd To relieve the distress and suffering cxperienced by any individual or family who are OT have been victims of domestic abu8e, Publlc beneflt Th¢ TTUStee8 of the charity confwm tbat they bAve exercised their power8 of duty to ensure that the objects of tbe clwity ar¢ perfornied foL the benefit of the public and comply with th¢ Charity Comm&8sion suidance on public benefit. ACHIEVEMENT AND PERFOIIMANCE CharitAble &etivities The main sources of income during the year were Blackpool Council, Blackpool Public Health, National Lottery Community Fund, BBC Children in Need, Tudor Trust and the Police And Crim¢ Cornmissioner. The trustees would like to thank them and all other funders for th¢ir support over tb¢ y¢ar. The objectives of the charity continue to be achieved through the piovision of services. A dctailed report of the Clwitys activities may be obtained by writing to the Charity a¢ the princip&l address. ri undrai$lng actlvlties During the y¢ar fundraAsin8 8ctivitieJ were held for specifi¢ pU￿08&s. Those or¢ &cLounted for separately on thc SOFA. FINANCIAL IiEVIEW Fillthncial position The net Surplus during the yur endcd 31 March 2024, after accowiting for all reco£nised £&ills and10sses, was £73,640 {2023 £6,780). D￿Illg the yc8r due to a combination of plantked efficiency savings aod a si8nifi¢ant increase ill income, meant that the or£anis&lioll WL8 able to deliver a s￿￿LuS for tbe organisatio Iuvestment policy and objectives The Tru8te¢s coJtrol and approve 811 important f￿￿]CIal tr0ns&ctiOtt8. The Charsty does llothold any investments and kee￿ its funds inUKbank accounts. Page I EMPOWERMENT CHARITY LANCASHIRE CIO REPORT OF I'ITE TRUSTf.ES FOR THE YEAREl+a)ED 31ST MARCH 2024 FINANCIAL REVIEW Resei'ves policy Under the IEquirenienls of Charity Law, the Trnstees are obliged to define the Ch8sity's policy for holding I'eserves. The intention in establishing this reserve5 policy is to ensure tbe continuation of the Charity's activities. The policy will cnablc thc Chaiity to meet its legal objects. provide confidence to supporters and donoiE seeking to give financial 8UPPOrt to a prudently eontrollcd Charity and to ensure that the reserves are at a level sufficiei)t to discharge all of ihe Cliarity's obligations in the event ihal it should cease its opei'ations. It is e5tirnated that these costs will be al least 3 mond￿. The policy is Iherefore to hold at least 3 and no more than 6 months, iinrestt'ieled direct charitable expendituir in Te8erve. Um'estricted general fi)nds 8t (he yeai'_¢nd aiiioi)nted to £401,420 (2023, £310,833) which approximates to 2.8 months costs for Empowetment conlinuing the same range of activities. Thc truslets believe Ihal this level of rcserves is sufficien¢ lo ensuir the chartry can continue effcctively and develop ￿l'ther projects to improve the advocacy and othffl. services provided. To maintain appropriale levels of rcserves, Ihe Trusttts have deteiinirted that". all donations, which have no restriction placed upon them by the temis of the donaiioll, are considered to be general reSe￿e5- capital eoiiiniittllents and expenditure plans ait reviewed periodically and tl)e fi￿ds required lo fin8n¢¢ suGh n)ay be i'emoved fi'om gene]'al i.eS￿V¢S as ne¢￿sary for the atlainment of its broad objects; - Funds may, from tilhe to lime, be designaled foi. specific puiposes. Designated funds are those unirstti¢t¢d funds which have beell set asid¢ by Trusl¢es for an essential spend 01- fvthre pwpose. fui"rl)er infoiThalion can be found in note 14 to the accounts. FUTURE PLANS Tlie fi]￿le plans for the Charity are AS follows.. - To secure ￿lldIng for existing pmjecls. - To sow'ce funding for additional creative aod itmovalive project& To enliauee and develop Qiialily A&%iir8iice. To ensui'e that local people shape and develop all seryice delivery. To place lived expei'i¢n¢¢ and ¢o-pi'odLiclion at tlie heart of all oi'ganisational development. STRUCTURE, GOVEI RNANCE AND MANAGEMENT Govei'ning docuinent Tlie Charity 18 ¢ontroll¢d by it8 governing document, a deed of twst. and e&)nStitules a charitable incoryoi?led oiganisalion. The Executive Committee of Ihc Ch￿'Ity are ils Twstecs for the Plupose of charity law. Under the conslittitiot] the Executive are elected at the Annual general me¢lin8. At the AGM, one third of the B0￿d or. if their number is no¢ three oi. a multiple of IEllrc. the n¢arest number to one thiirf must retir¢ from 0￿ECe. If thcrc is only onc Board mcmber he or she miisl retire. The Boai'd to retire by iolation shall be those who h8ve been loIigesl in office since their lasl appoinlmcnt. The polieics are deterniined by the trustees. Regular In￿lee Ineetill88 are held to monitor and supervise the day to dAy opei'ations of the Charity- Page 2 EMPOWF.RMEP4T CIIARITY LANCASHIRE CIO IiEPORT or THE TRUSTEFS FOR THE YEAR ENDF.D 31ST NIARC.H 2024 SI'RUCTURCI, GOVERNANCE AND MANAGEMENT 'I'ru$tees' Appj'eciatloll Eacli year binpoiveiTh)ent benefits liDr17 the gener￿lty of those people ttnd organisalions who suppoit thc Cliarity and tliosc wlio iiiake indiiiidual donation¥. The Irustees wi511 lu cxiend Ilieir w'alilude to the individual doiiors and volui)teets for Iheir,sui)POLi foi. the charity- Reej'uitinent xiid Appoiiitment of neiy'frllstees In the event of a vAean¢y, the existing niemkrs n141y Co-opl ncmi trnstees in aecordance to the Charitie8 Govei'i)iiig docuinenl being sucl) persons as they think fit as being in syinpathy ivitli the obj¢ctives of the oi'ganisation. A pei'san Inust be noininalcd by one of tli¢ tnjslees and a ballot iaken by tlie wholc ineTh)bership adinission is delci"n)ined by tliis vole. Ti'u51ees are selcclcd fi'oiii individlldls iviili ai)pruprialc cxpei'iei)ce and knowledge. Tlie indLiclion arid ts'aiiiing of Irusie¢5 is uiidertaken by ilie other meii)beiB of Ihc Executive comin1t￿e. Orgaiilsalioiial Sti'uclure 'ri)e Execiitiv¢ Coiiiniillee, (tl)e Board of Trnslees) sliall eonsisl of not less ilian 3 Ineii)bei'5 but not nioi'e Iliart12 11)eiiibers, vlio Ineet not less than every quarter but usually once every 2 Inonilis to adniii)istci' il)e el)arity. A cl)i¢f executive is appointed by tli¢ ti'uslees wirli del¢gated responsibility for Ilie Inanagcinciil of Ili¢ or¥anisaiion. Risk A8scMineMt Tl)e Iruslees have a duly to ideillify aiid review ihe i'isks 10 which Ihe cliarity is exposed aiid to ensure appi'opi'iate controls Are irt place lo pi'ovidc reasonabl¢ U5SLirance again81 frdiid and error. The ti'uslees l)av¢ inlroduced a foiinal risk nlanagciiienl process lo ass¢ss the risk to whicli cliarilies are exposed to aiid I'isk iiiai)ageinent sli'olegies. Tl)is involves identifying types of risk tlie ¢liaiity laces, pi'ioi'itising tlieiii in l¢iins of i)olenlial impacl and Ihe likelihood of occun"en¢e and idcntifying iyjeans ol Iniiigaliiig Ilie risks. Tlie i'isk policy conlinue5 lo be revieived al least eiieiy six nionihs. Ii)teri)al risks are niininiised by the fiiiancial controls iiiiposed iii I'especl of tlie pioeedui'es for the auiliorisalion of all trdnsaclions and pitjjects. Tlie liuslees niainlaim a close conlrol 011 rhe day-1041ay opcratioii of the ¢liarity in respc¢l of ils activities. Tl)e Cl)ai'ity lias on Approvcd Hcalih 8nd Safely policy. REI FIERENCE AND ADMINISTRATIVE DETAILS Reglstei-ed Cliayity nunihei. 1155897 Pt'liielpal addi'ess 333 BispliatD Road Bispllljii) Blackpool FY2 OHH Tiwslees Ms S Tiii'ner Ms S Bilsborrow Cliair A Flclch¢r Ms R EasihAni Vlce Chair Mi. G Floldcn Cl)ii'ag Kajliuria Louise Oweii Ellic HatTison Page 3 F.MPOWERMENT CHARITY LANCASHIRE CIO RF.PORT OF THE TRUSTEES FOR THE ¥IAR ENDED.IIST IIARCH 2024 IIEFERENCE AND ADMINJSTRATIVE DETAILS Auditor Peter Bii¢k FCA DChA Cliaiiipion Accountsinls LLP 7-9 Siatioii Iload I-lesketli Bank Preston Laiicasliii'c PR4 6SN Bnnkers CAF Bai)k l_iniited 25 Kiiigs Hill Avenue Kings 14111 West Malliiig Kent FY2 014H Virgin Money PLC Jubilee House Gosfoiili New¢astle-Ui)on-Tyii¢ NE3 4PL KF.Y LVIANAGEMENT PERSONNLL DLlI'iiig the yeai. the Tnisiees delegated rcsponsibility for th¢ day-to-day nianageii)enl of the chAI'ily to the following s¢nioi' einployees- Mike Crowihei., Louise Goldstone, Nicola Pliinib, Diana Evans (left ihe or8anisalion niid-mairh 8nd waq replaced in tlie folloiving financial year). Kevin GIo.8sop, Kerric Faivcell. Liiizi Cason and Beih Mai'lin. Appi'oved by OKd¢i' ot the board of Iiiistees on.. Il 'DeL: a4>* . and signed on its behalf by.. S Bilsborioiv - Cl)air Page 4 AUDIT REPORT TO THE TRUSTEES or EMPOWLI RMENT CHARITY LANCASHIRECIO Opiiiion Wc have audited tl)e financial stateiiients of Einpowcin)ent Charity Laiicasl)ire CIO (the cliai'ily,) and ils subsidiai'ies (Éhe 'gi"oup') for tlie yeai. ended 3 Isi h4arcli 2024 wl)icl) coinprise il)e Siatciiicnl of Finaiicial Aclivilies, tl)e Balance Sl)eel, Il)e Cash flow Slalci)ieiit aiid notcs to ihe fii)ancial statanents, including o suniinaiy of significant accouiiting poli¢ies. The finaiiciJl I'eporling frainework that lias been applied in their preparatioii is Mpplicable l&iv and Uiiil¢d Kingdoii) Accoui)ting Standards (Uiiired Kii)gdoiii Geiierally Accepted Aceouiiliiig 14'actice). Jii oiir opiiiion Ilie finarteiaS sluleinents.. givc a Ii'iie aiid fail. view of th¢ ststc of the chai"ily's Jffairs as at 3 1st Mtsrcl) 2022 and of ils incoming I'es'oui'ces #nd application of resoiii'c¢s, incliidii)g ils inconie and expeiiditure, for the y¢ai' tlien eiidcd: Iiave b¢en properly pi'epared in accoi'dancc ivith United Kingdom Geneially Accepted Accounling Pi'A¢ti¢e' aiid liave been prepared in accordance with the requireii)ci)1s of tb¢ Coinpaiiies Aci 2(M)O. Basis foi. oplnloii We conducted OLif 4lLidii in accordance with Inteimit tional Standai.d5 on Aiiditiiig (UK) IISAS (UK)) and applicgtble law. Oui. respoiisibiliti¢s under rliose standards are fuillier desci'ibed in Ilie Audiioi's, rcsponsibililies for tlie aiidii of Il)e finaiicial stat¢iiieiit5 scclion of our rcpoi'l. We arc ind¢pendeni of thc ¥i'oiip in accordance iviili tlie cil)ical I'equii'eni¢nts' t1i1i i are relevant lo oui. audit of Ihe financial statciileiiis ii) the UK. ineliidiiig Ilie FRC'S Ethical Stsiidiird, aiid we liave fulfilled oiir oilier erhical respoiisibililies ii) accordance wilh ilies¢ r¢quireiyJcnis. We beli¢v¢ i118t tl)e aiidil evidence ive liave obtained is siifficienl ai)d appropriate io provide a basis foi- oui. opii)ion. Ciinelusi0115 1'elAtillg to goln2 ciincei'n We havc J)otliiiig lo J'¢poit iii Irspecl of tlie following rnatt¢￿ in relaiion io which the ISAS (UK) i'equii'¢ us to i'epon lo you wliei'e.. the Iiiistees. use of Il)e going Concern basis of ac¢ouiiting iii the pr¢pai'ation of Ihc finAneial stateiiieiils is not ai)propriale', oi. the Ii'LlStees have not disclos¢d iii the fingnci?I stAteinei)ts any identified matcrial iincerlainties Il)at n)tsy cast signili¢arst doiibi aboiii Ilie C1￿1.11Y,S abilily lo continue lo adopl lh¢ going concei'n basis of accoiinting foi. a pei'iod of 81 least tivelve months from (he date wl)cn the financial siaiemenis autlioi'ised for issue. Olliei. liifornigtiol) I'he Ii'iistees al'e responsible for tlic oilier infoniiution. The oilier inf(Iniiaiioii coJi)iiri%es ihe inforinalion included in the Annual Report. oil)er ￿]&￿ the fiiiancial s(aten)¢nis ai)d our Report of ilie Iiideperbd¢nl Auditots thei'eoii. Our opii)ioi) oil Il)e financial slalenienls does iioi cover Ili¢ oiher iiifoniiacioii aiid. ex¢¢pt lo Ihe exleiil oilieiwise cxplieiily staled iii our report, Ive do i)ot expr¢s5 aiiy fonn of assuraiice conclusion tl)ereon. Iii coiinection iviili oiii. audit of (he financial staleinenls, our respoi)sibility is to i'eod the otliei. ii)formatioii aiid, li) doing so, considei. wlictlicr the oil)cr infuniialio]J is maleri811y it1¢0115151ent wilh Lhc fiiiancial slal¢in¢iils oi. oiii. l(nowledge obiaincd in tlie Iiiidit or oilienvise appeals lo be matci'ially misstated. If we identify siich inateiial incoiisi51encies or apparenl nialerial misslateiiienES, we are required lo delaiiiin¢ wlie(l)ei' tl)ei'e is & inalerial Inisstalemetit in tlie financial slaiements or a Inalerial ii)is%tateineiit of Ehc oilier inforinatioii. Ir, based on tlie woi'k v¢ liave pei'tOiTncd, we conclude tliat tl)¢re is a Inaierial niisstdtenient ot. Il)is otl)ei' infonnalion, Ive are reqiiii'cd to report thal lacl. Wc IIRve nothing to report in iliis rcgard. Oplnlons on othei. rnattoi's prescrlbed by (he Conipanlcs Act 2006 In oiir opii)ioii, bnsed on tlie work LLiideKlakcn in Ili¢ course of il)e aiidil.. tl)e information given in the Report of the TEwslees foi. the financial ycai. for wl)ich Ilie linancxal slaleixents arc pi'epared is consistent witli tlie finaiicial slatci)ients; and Ilie Repoi't of tlic Ti'usle¢s lia5 been prepared iii accordancc witli applicable Icgal rcquirenients. Page S MAtters on ivhleli ive are I'cquired to repoi-t by exception Iii the light of the knoivledge ai)d understai)ding of the chariry and its environmeTht obtained iii Ihe coui3e of tlie audit, Ive bave nol ideiilified Inalcrial Inisstatenients in ihc Report of tlie Truslecs. We hc2VC Ilothing to irpoi'l in i'espect of tlie folloiying mailers whcrc the Companies Act 2006 Yequiie5 us lo repoi't lo you if, in our opiiiion.. adeqiiJle accounting I'ecoi'ds have not beeii kcpt by ihe chwiiy, or remrns adequele for our aiidit liave i)0( beei) received froni brancl)es not visired by lis. or Ilie finaiicial slaleniellts l)ot iii agrceiiienÉ with tlie aceounting records and relums. or cci'tain disclosiires of li￿SleeS. reftiiiiiei'aiion specitied by laiv are iiot niade. oj. we hilve not received all Ihe infomiation ai)d expli¢ 1)ations we require for our aiKlit. Responsibilities of ii'ustees As explslined more fiilly in Ilic Staleineiit ot Tnislccs, Responsibilities, Ihe iiuslees al'e r¢spoi)siblc foi. the pi'eparation of Ilie financial stalcnienls and for being solisfied Iliat Il)ey give a rrue and fair view, and for siicl) intei.nal control as the Ii'LlStees delcrinine is necessary to ciiable Il?e prepMI?lion of financial slaieiiicnls Éliat al'e fl'ee fi'on) ii)alei'ial niisslaieii)enl, wh¢thcr due lo trnud or etror. Iii prepai'iiig the financinl slatenienls, th¢ twstees are responsible foi. assessing thc charity's ability to conlii)ue as i( going coii¢ern, disclosing, Ms applicable, niall￿) Irlated io going coiicern and using (he goii)g concern basis of accouiiling iinless Éli¢ Inislees eiilier inlcnd to liquidate tlie ¢liariry or to cease opcraiions, or Iiive iio realistic &liei'native bill to do.so. Oui- i-espon8ibilitles foi. the audit of tl)e flnAnclal staltinenls OLII. obj¢clives att to obtain I'easonable assurancc about ivheili¢i' tlie financial stalcincnts I1S a Miholc al'e fi'ee fi'oni Jnatcrial Inisslatenienl, Ivljctlior dEie lo fi'atid oi" error, and to jSSLie a Report ofilie Ind¢pcnd¢nl Aiidilors Iliat includes oiii. opinioi). Rc£1soiiable IlS.%iirance is a hig]) level of assurance: biit is n()t a 8uai'anlee Iliat an audil condiicled in accordailee iviih ISAS {UK) Ivill alw41yS delecl a iy)aterial Inisslaleiiienl wlien il exists. Misslaleiiients can ai'ise fi'oin fi'aud oi. err()r and al'e con%idei'ed nialei'ial if, iiidividiially 01- in the ag81'cgale, they eoiild reasoiiably be expected lo intlueiice ilie econoii)ic decisions of usei's taken on the basis of thu¢ financial staleii)ents. A fLlrtliei' dcscription of oiii. iespoiisibilities for the audit of Ille finRnciol slateii)ents 1$ lo¢a¢¢d 01) Ilie Financial R¢poi'tii)g Council's ivebsite al ivww.lre.org.ithlauditorsrcsponsibililies. Tliis descripiion fornis part of our Report of tlie Indepeiident Aiidilors. Use of our r¢poJ't Tliis iTport is madc solely to the cliarity's nIembe￿, as a body, in accoiyjaiicc witli Chapter 3 of Parl 16 of tlie Compai)ies Aei 2006. Our audit woi'k lias be¢ii undcitsken so Il)al ivc iiiight slate to il)e charitable Ineinbeis Iliose It)allers w¢ are Itquired to stale lo Iliein in an aiiditois. report and for no other puiposc. To il)e fullest extciit peiiniiied by laiv. Ive do i)ol ¥ccept oi. assume rcsponsibilily lo anyone oilier tllan Ihe Cl)8ri(y and Ihe Cl)arily'5 11)einbers as a body, for our audit work, for tliis i'eporl, or for the opinions we hav¢ fomicd. P Blick FCA,DChA (Senior Sialiilory Audiloi-) foi. ai)d on behalf of Cliainpion Accouiitanis LLP Charlcrcd Accouiilaiils & Siutuloi'y Aiiditor5 7-9 Sialion Road Heskeih Bai)k PIEslon Lancasliii'e PR4 6SN Date.. Page 6 EMPOWERMF.NT CHARITY LANCASIIIRECIO STATEMENT OF FINANCIALACTIVITIES FOR THE I'EAR F.liDED 31ST MARCII 2024 2024 Total fi]nds 2023 TotAI nds Unrestricted funds R&slricted fiu)d Noles ILYCOME AND ENDOWMENTS fRO￿l Donalions legacie5 ,034.778 397.884 1,432,662 1,288,396 ClIAritable actlvliles Dii'ect Charitable Activities 868.947 75.000 943,947 782,292 Investnienl incon)e Total ,910,734 472,884 2,383,618 2,073,330 EXPEINDITURL O Raisiiig tiinds 100.807 33,828 134,635 163.144 Cliai'itable a¢tlvltles Dii'e¢l C1181'iittblc Aciivklies ,724,360 450.983 2,175,343 1,903,406 Tot81 1.825.167 484,811 2.309,978 2,066,550 NET INCOMEIIEXPENDITURE) 85,567 111,927) 73,640 6,780 Ti'ftiisfers betiyeen funds 14 Net iiiovemeiit iii funds 85.567 (11,927) 73,640 6,780 Rfi.CONCILIATION OI", FUNDS Tol'81 fund5 bi'ouglit foi'ivird 335,934 39,293 375.227 368,447 TOTAL I,"UNDS CARRifD foRWARD The notes forni part of these fin8ncial staleinents Page 7 F,MPOWERMENT CHARITY LANCASHIRE CIO BAI.ANCE SHEET 31ST fvIARCH 2024 2024 Tothl fi]nds 2023 Total nds Unresttietcd funds Restri¢¢ed fimd Notes lilXED ASSL'A'S Tangible sets li 35.476 35,476 43.727 CURRF.NT ASSEI'S Debrois Cash at bank aiid iii hand 12 106.990 583 938 106.990 611304 87,895 473 841 690,9?8 27,366 718.294 561,736 CRCI DITOR.S Aiiioiinls falling dlie witliin oiie year 13 {304.903) (304.903) (230,236) NEI. CURREINT ASSETS 413.391 331500 TOT AL A&>SETS LESS CURRCNT LIABILITILS 421.501 27,366 448,867 375,227 NET ASSETS FUINDS Uni'csli'icled tiinds: Geiieral fiiiid Dcsigiiated fiiiid - Fixed Assets 14 401,420 310,833 421,501 335,934 Resii'ieied fiinds.. Resli'ictcd ftind TOTAL FUNDS 448 75 The finaiic.ial statem￿]1$ were appiDved by the Board of Tn￿leeS atKi auihorised for iswe on la:.r&2Qf........... ...and were signed oil lis belialf by: S Bilsborrow - Chair The noles foriii part of these financial statements Page 8 EMPOIVERMENT CHARITY I.ANCASHIRF. CIO CASH bLOW STATEMENT IIOR TIJF. I'EAR ENDEI) 31ST MARCH 2024 2024 2023 Notes Cash floivs froiii operllling a¢llvitie5 Ca%h gen￿'at¢d fi'oiii operations 132027 82 937) Nel ea%li used iii operatii)g activities 132027 82 937) Cnsli floivs fi'oTh liivestiiig aetlvlties Pui'¢hase of tangible flxed asi¢1s Inieresl i"eceived (1,573) (11,298) Net c￿h iised in iiivesliiig activities Chaiige Iii c115h aild ea5h equivalents in tlie t'epoi'tiIi¥ perlod Casli and casli cquivalents al the beglniiiug of tlie i'epoj'ling period 137.463 (91,593) 565 434 CAsli aiid c8511 equivmlents Al tlic ¢nd of Ilie 1'eporti￿g pei'lod 84 The notes fomi pait of tl)ese financial stalenients Page 9 EMPOIVERMENT CHARITI, LANCASHIRE CIO NOTF.S TO THE CASH FLOIV STATEMEN'T I,-OR THE I'EAR ENDED 31 ST ftrlARCH 2024 RICONCILIATION ofi NET EXPEI NDS1'URE TO NET CASH FLOW FROM OPERATING ACTIVITIES 2024 2023 r4et Inconieleipendlliii'e foj. the repoytlrtg period {as pei. the Slateineiit of Fiiiaiiclal Aetivities) Adjustniciit5 foi.: Depi'ccic1tioi) chilrgcs Iiiteresl i'eceived