(HARNY
(OMM
Trustees. Annual Report for the period
Period start date
Period end date
From
January 2024
To
31"
De￿mber 2024
Section A
Reference and administration details
Charity name
Tonbridge Counselling Sep4ice
Other names charity is known by
Registered charity number (rf any)
1155690
Charity's principal address
Gilbert House
River Walk
Tonbridge
Postcode
TN9 1DT
Names of the charity trustees who manage the charity
Dates acted rf not for whole
year
Name of person (or body)
entitled to appoint trustee (rf
an
Trustee name
Office Irf any)
Rev Wendy Ca
Reappointed to 2nd tenn
19" September 2023.
Temi ends June 2026.
Reappointed to 2 term
19 September 2023.
Term ends June 2026.
Reappointed to 2 term
19 June 2024. Term
ends June 2027.
Appointed to 1 term 6°
De￿mber 2021 . Tenn
ends June 2025.
Appointed to 1" tern 19°
September 2023. Temi
ends June 2026.
Sally Nash
Chaimian
Katie Clayton
Connie Burgess
John Barr
Treasurer
Names and addresses of advisers (Optional inforniation)
e of adviser
Name
Address
Independent examiner
Tony Miles-Prouten
39 Bidborough Ridge, Bidborough. Kent
TN4 OUU
Bankers
Lloyds Bank plc
National Clubs and Charities Centre.
Sedgemoor House. Deane Gate Avenue.
Taunton. TA1 2UF
Name of chief executive or names of senior staff members (Optional inforniation)
Nicola Canham, Counselling servI￿s Manager
Andy Simmonds. Charity Secretary
TAR
March 2012

Section B
Structure,
overnance and mana
ement
Description of the charity's trusts
Constitution (based on the Charity Commission model for a CIO whose only voting
members aTr ts charity tntstees)
Type of goveming document
How the charity is constituted
Charitable Incorporated Organisation
Trustee selection methods
Appointed by existing Tnjstees
Additional governance issues (Optional information)
You may choose to include
Appointment, induction and training of Trustees
additional infomiation, where
relevant, about:
Trustees are selected firstly to provide the charity with oversight of its
(x)unselling activities through ￿levant counselling knowledge and
experien￿. and se(x)ndly to provide the charity with oversight and
govemance of administrative matters through relevant legal and financial
knowledge and experien￿. New Trustee induction includes consideration
of Charity Commission guidance (CC3) and completion of a Charity
Commission Trustee Declaration, discussion of current issues including
the financial position of the charity. and completion of DBS checks.
Ongoing training indudes access to the network and courses run by the
Institute of Chartered Accountants in England and Wales Charity and
Voluntary Sector Group.
Organisational structure
Trustees have appointed Nicola Canham as Counselling Services
Manager. under a written agreement. to act as chief executive and team
leader of the COun￿lIEng operations including the appointment and
supeTvision of freelan￿ counsellors. Nic£)la reports directly to the
Trustees.
Related parties
The charity's premises at Gilbert House in the ￿ntre of Tonbridge were
transferred to the Charity from Tonbridge Baptist Church for nil
consideration in February 2020. Tonbridge Baptist Church had held the
premises from 2013 in trust prior to the registration of the charity in 2015.
However, the charity is not accountable to the Church in a goveman
sense. The charity leases the ground floor of Gilbert House for use as a
café to 65mm Coffee Ltd under a 5 year lease terminating in 2029, with
rental applied to maintain Gilbert House and provide unrestricted reserves
to the charity.
Risk management
Trustees maintsin a risk register which identifies 11 major risks under 4
headings: strategic. govemance and management" extemal. operational-,
and financial. Using the register. Trustees assess the Significan￿ and
probability of each risk. mitigats'on, and specific trustee acts'on to monitor
each net risk.
policies and prO￿dureS
adopted for the induction and
training of trustees:
the charity's organisational
structure and any wider
network with which the charity
works-.
relationship with any related
parties",
trustees. consideration of
major risks and the system
and procedures to manage
them.
TAR
March 2012

Section C
Objectives and activities
The charity's constitution indudes two objects:
1. TherapeLrtic counselling- to promote the mental health and well-
being of those in need in Tonbridge and the surrounding area by
way of a professional counselling se￿1￿ within a Christian ethos.
2. Training: to advance the education of counsellors for the public
benefit by the provision of training in counselling.
Summary of the objects of the
charity set out in its
governing document
Counselling service
The charity's counselling service is open to any member of the public,
and is provided under a flexible and affordable charging structure.
The chanty is committed. for the public benefit, to provide its ServI￿S in
safe and trusting relationships guided by professional principles.
Accordingly, all counsellors are required to be registered members of the
British Association of Counsellors and Psychotherapists (BACP) or the
National Counselling & Psychotherapy Society (NCPS). are qualified to at
least Diploma level, and abide by the ethical framework set out by these
bodies. This indudes regular supervision and ongoing post-qualification
training. TCS offers pla￿MentS to counsellors in training and provides
clinical supervision. Pla￿ments are overseen by the TCS Counselling
Manager.
In addition to direct a￿sS to the public through its website
www.tonbrid
ecounsellin
service.co.uk and dedicated telephone line. the
charity encourages local agencies including GPS to refer clients for
counselling. The charity is committed to providing a non-judgemental
Servi￿ which aims to treat all people respectfully. regardless of gender,
sexual orientation, ethnic origin or religion. The charity d￿S not describe
its activity as 'Christian counselling, nor d￿S it have a religious affiliation.
Rather. as professional therapeutic counsellors it operates within the
same ethical guidelines and praCtI￿S as any other organisation affiliated
to the BACP. However, the objects refer to a 'Christian ethos. being part
of the values and motivation that draw the charity into providing
counselling. We believe that it is a Christian principle that hurting people
are reached. and broken lives restored, and that therapeutic counselling
can help in this pro￿sS.
On initial assessment. clients are advised of the full fee that the charity
requires to meet its costs. While this amount is required to ensure the
service is sustainable. as part of its provision of an affordable charging
structure, the charity provides a limited number of Assisted Places for
people within the Tonbridge area who are unable to pay the full fee
amount. This Assisted Pla￿S scheme is fvnded by gifts and grants and
transfers from unrestricted reserves.
Summary of the main
activities undertaken for the
public benefit in relation to
these objects (include within
this section the statutory
declaration that tnjstees have
had regard to the guidance
issued by the Charity
Commission on public
benefit)
Training
Within this public benefit context of maintaining high professional
standards, the charÉty provtdes training to existing counsellors through a
programme of continuing professional development (CPD) that maintains
and enhan￿S their skills in accordance with the BACP and NCPS ethical
frameworks, and to new counsellors to safeguard the charity's aC￿sS to
future qualified counsellors and thereby maintain and build capacity.
All counsellors are required to attend annual Safeguarding Training in
accordance with the TCS Safeguarding Policy. The appointed
Safeguarding Lead within the Trustees is also invited to attend this
training.
The trustees have considered, and conduded. that any private benefit
re￿iVed Ihrough its training activities are a ne￿SSary and cost*ffective
roduGt of (2
out its ublic interest
ose of
rovidin
TAR
March 2012

professional counselling service and are not eX￿sSive in the
Circumstan￿5.
Additional details of objectives and activities (Optional information)
Grants given
The charity's policy is that cOun￿lI1ng should be available to all for whom
it is appropriate. Accordingly the charity provides a limited number of
Assisted Pla￿S for people within the Tonbridge area who are unable to
pay the full f￿ amount.
Volunteers
In the interests of maintaining a high professional standard and ensuring
accountability. all counsellors sign a freelance agreement covering their
obligations to the charity, and the charity's obligation to provide
supervision, DBS checks. buildings Insuran￿ and a fee based on hours
incurred in client work. Where a counsellor wishes to retum the fee to
the charity. this is included within 'gifts and donations.. Various support
ServI￿S such as charity secretary and fundraising are provided by
volunteers.
You may choose to include
further statements. where
relevant, about:
policy on grant making.
policy programme related
investment.
contribution made by
volunteers.
Section D
Achievements and performance
Counselling
In this eleventh year of operation, counselling services continued under
the leadership of Nicola Canham. Most cx)unselling appointment are
fa￿-tO-faCe at Gilbert House. bul online and telephone counselling which
were developed during the period of COVID restrictions conb'nue to be
available.
Summary of the main
achievements of the charity
during the year
During 2024:
the team of cxjunsellors was maintained at 9 (2023 - 9).
in total. we worked with 98 clients (2023 - 101). of which 51 were
discharged (2023 - 81)"
53 clients received help from the Assisted Places Scheme (2023 -
49).
Most referrals continue to be direct Self-refe￿als. Most clients are single
adults. but we are also able to work with couples and teenagers aged
14+ We are able to additionally offer business and career coaching as
part of our Servi￿ provision. The website
www.tonbrid
ecounsellin
service.co.uk includes an introduction to
counselling. a clear statement of our ethos, profiles of our counsellors.
and an explanation of the intrimjuctory prO￿sS we follow.
Training
No training courses commenced during the year, and there are currently
no plans to resume accredited training courses leading to qualification.
We continued our programme of CPD training events for our existing
counsellors and students.
TAR
Marth 2012

Section E
Financial review
Brief statement of the
charity's policy on reserves
Unrestricted funds: In summary. the charity received £64,623 (2023 -
£83.066) in unrestricted income. and spent £59.261 (2023 - £76.770).
The balance of unrestricted fijnds at 31" December 2024 was £30,473
(2023 - £31.111). While the charity's financial model of paying
counsellors an hourly rate for client appointments. and clients contribute
on the basis of affordability, has served well. there is a continuing need to
transfer unrestricted funds to the Assisted Places scheme in addition to
grants re￿ived.
Assisted Places scheme: During 2024. the charity provided assistance
towards fees of £16.921 (2023 - £19,569) to 53 clients (2023 - 49 clients).
The charity utilised grants received from Colyer Fergusson, and Kent
sl
Community Fund. At 31 De￿mber 2024. the restricted fund available
to provide assistan￿ stood at £6,071 {2023 - £6,205). In 2024, the
charity transferred further fijnds from unrestricted reserves, and will seek
further grant funding.
Training assistance= As no training courses ran in 2024, no grants
were sought and the balan￿ of £1,902 is carried fonvard.
Details of any funds materially
in deficit
Further financial review details (Optional infomiation)
Gilbert House: The charity's premises at Gilbert House in the ￿ntre of
Tonbridge We￿ transfe￿ed to the Charity from Tonbridge Baptist Church
BC) for nil consideration in February 2020. The premises had
previously been gifted to TBC for use as a counselling centre and café.
During 2019, TBC ceased to operate a café in Gilbert House. and
concluded that the charitable purpose for which Gilbert House was given
to the Church would be better senied by transferring the building to
Tonbridge Counselling Service for nil consideration. After careful
deliberation and seeking advice, the trustees accepted the transfer. The
building has been classified as an Endowment Asset. The ground floor
has been sutFlet to 65mm Coffee Ltd as a café and during 2024. the
lease was renewed for a further 5 years temiinating in 2029 and the
rental applied in part to maintain the building and in part to support the
work of the charity. The counselling service operates from the first floor
of the building.
You may choose to include
additional information. where
relevant about-
the charity's principal
SoUr￿S of funds (induding
any fundraising).
how expenditure has
supported the key objectives
of the charity-
investment policy and
objectives including any
ethical investment policy
adopted.
Section F
Other optional information
TAR
March 2012

Section G
Declaration
The trustees declare that they have approved the trustees, report above.
Signed on behalf of the charity's trustees
Signature(s)
Full name(s)
Position (eg Secretary,
Chair. etc)
SALLX fv1.45t+
Date
TAR
March 2012

Tonbridge Counselling Service
1155690
Receipts and payments accounts
CC16a
For the period
from
To
1 Janua
2024
31 December 2024
Section A Receipts and payments
Unrestricted
funds
to th? wrest
Endowment
funds
Restricted funds
Total funds
Lastyear
to th? rwest £
to ￿arest £
A1 Re¢ei
to n8arest £
ts
aient counselli
Grants
Gifts and donations
Rental income
fees
51.635
905
51,635
9.905
1.919
12.000
71.039
13,000
1,777
12.000
1.837
12.000
Sub total(Gross income forAR)
A2 Asset and investmont sales.
see table .
10.837
75.460
97,816
Sub total
Total receipts
64.623
10,837
75.460
97.816
A3Pa
ments
Counsellors, fees
Supervision and s8feguatding
Office and adrrinisttstion
Resources and developnEni
Training expenses
Trustee travel exp8nses
Grants from Assisted Places fund
Property expenditure
21.359
7.055
21.359
7,055
28.692
10.117
28,744
1.530
961
16.921
16.921
1755
19.569
7.687
2.755
Sub total
$9,261
16.971
76.232
96.339
A4 Asset and investment
purchases. (see table)
Sub total
Total payn7ents
59.261
16.971
76.232
96,339
Net of receipts/(payments)
A5 Transfors between fund5
A6 Cash funds last year end
Cash funds this year end
5.363
6,000
31,111
30.473
6.135
6,000
6,205
772
1,477
37,316
35,838
6.071
36.544
37,315
CCXX R1 accounts {SS)
2410612025

Section B Statement of assets and liabilities at the end of the period
Unrestricted
funds
to ￿arest £
Restricted funds
Endowment
funds
to n8arest £
qories
B1 Cash funds
to ￿arest £
CAsh at bank - West thrrent alc
30.473
6.071
Cash in harmy
Total Cash funds
30.473
6,071
Unrestricted
funds
to wr8St £
Restricted funds
Endowment
funds
to [￿areSt £
to t*arest £
B2 Other monetary assets
I to which asset
l(¥wJ
Cfrrent val
B3 Investment assets
FWAI to which asset
L*1
na+ail
Gilbert Fkmjse
Cwr•rrt val
10oionall
Cc6t (Wicfflall
B4 Assets retained for the
¢harity's own use
Office artd ¢Ix￿Selling rwm furnitu
Lknrestrbcted
(ksktop COErputer and printer
LknTesl1ict￿J
FWKI to twl•ch
liat•llty relates
B5 Liabilities
Signed by one or two trustees on
behalf of all the Iwstees
SiJnature
Print Name
Date of approval
CCXX R2 accounts ISS}
1810612025

CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's
report on the accounts
Section A
Independent Examiner s Report
Report to the trusteesl
members of
Tonbridge Counselling Service
On accounts for the year
ended
31 St December 2024
Charity no
(If any)
1155690
Set out on pages
I report to the trustees on my examination of the accounts of the above
charity ("the Trust") for the year ended 3181 December 2022.
Responsibilities and As the charity trustees of the Trust, you are responsible for the preparation
basls of report of the accounts in accordance with the requirements of the Charlties Act
2011 ("the Act").
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carrying out my examination, I
have followed th8 applicable Directions given by the Charity Commission
under 8ection 145(5)(b) of the Act,
I have completed my examination. I confirm that no material matters have
come to my attention (other than that disclosed below ') in connection with
the examination which gives me cause to believe that in, any material
respect:
accounting records were not kept in accordance with section 130 of
the Act or
the accounts do not accord wlth the accounting records
Independent
examiner's statement
I have no concerns and have come across no other matters in connection
with the examination to which attention should be drawn in order to enable
proper understanding of the accounts to be reached.
Please delete the words in the br8ckets if they do not apply.
Slgned..
Date:
iQl I
Name:
Relevant professlonal
quallfication{s) or body
(If any):
Address:
Sci I
IER
October 2018