## ## |s ofthe charity trus|s ofthe charity trus|tees who manage th|e charity|| |---|---|---|---|---| |Trustee name||Office (ifany)|Dates acted ifnot for whole
year|Name ofperson (or body)
entitled to appoint trustee (if
an| |Andy Simmonds||Chairman|Reappointed
to 3"term
22"'June 2020. Term|| ||||ends June 2023.|| |Jill Gibbs||Treasurer|Reappointed
to 3~ term
22"' June 2020. Term|| ||||ends June 2023.|| |Rev Mark|Barker||Reappointed
to 2"' term
14e March 2018. Term|| ||||ends June 2021.|| |Venerable
Andy
Wooding-Jones|||Reappointed
to 2"' term
14'"March 2018. Term
ends June 2021.|| |Sarah Marfleet|||Appointed
to 1"term 13a|| ||||November 2019. Term|| ||||ends June 2023.|| |Rev Wendy Carr|||Appointed
to 1"term 11"
March 2020. Term ends|| ||||June 2023.|| |Sally Nash|||Appointed
to 1"term 11'"
March 2020. Term ends|| ||||June 2023.|| ||Names and addresses
ofadvisers
(Optional
information)|Names and addresses
ofadvisers
(Optional
information)| |---|---|---| ||T
eofadviser
Name
Address|| ||Independent
examiner
Tony|Miles-Prouten
39Bidborough
Ridge, Bidborough,
Kent| |||TN4 OUU| ||Bankers
Lloyds Bank pic
National
Clubs and Charities Centre,|| |||Sedgemoor House, Deane Gate Avenue,| |||Taunton,
TA1 2UF| ||Name ofchief executive or names ofsenior staff members
(Optional
information)|| ||Amanda
Hedger,
Counselling|Manager| ||~
e|e ~| |Description ofthe charity's trusts||| ||Type ofgoverning
document|COnstitutloil
(based on the Charity Commission
model fora CIO whose only voting
members
areits charity trustees)| ||How the charity is constituted|Charitable
Incorporated
Organisation| ||Trustee selection methods|Appointed
by existing Trustees| |Additional
governance
issues (Optional
information)||| |You may choose to include
additional
information,
where
relevant,
about:
~
policies and procedures
adopted for the induction
and
training
oftrustees;
~
the charity's organisational
structure
and any wider
network
with which the charity
works;
~
relationship
with any related
parties;
~
trustees'
consideration
of
major risks and the system
and procedures
to manage
them.||Appointment,
induction
and training ofTrustees
Trustees are selected firstly to provide the charity with oversight ofits
counselling
activities through
relevant counselling
knowledge
and
experience,
and secondly to provide the charity with oversight
and
governance
ofadministrative
matters through
relevant
legal and financial
knowledge
and experience.
New Trustee induction
includes consideration
ofCharity Commission
guidance (CC3)and completion
ofa Charity
Commission
Trustee Declaration,
discussion ofcurrent issues including
the financial
position ofthe charity, and completion
ofDBSchecks.
Ongoing
training
includes access to the network and courses run by the
Institute ofChartered
Accountants
in England
and Wales Charity and
Voluntary Sector Group.
Organisational
structure
Trustees have appointed
Amanda
Hedger as Counselling
Manager,
under
a written agreement,
to act as chief executive and team leader ofthe
charity's operations
including
the appointment
and supervision
of
freelance counsellors,
and to oversee the content and delivery oftraining
courses.
Amanda
reports directly to the Trustees.| |||Related parties| |||As explained
below, the charity's premises
at Gilbert House
in the centre
ofTonbridge
were transferred
to the Charity from Tonbridge
Baptist
Church for nil consideration
in February 2020.| |||In addition,
Tonbridge
Baptist Church
provide the charity with rooms to run
training
courses without charge, and to provide
counselling
to financially
disadvantaged
clients, and clients with mobility constraints.
However,
the
charity is not accountable
to the Church
in a governance
sense.
Risk management| |||Trustees
maintain a risk register which identifies
11 major risks under 4
headings:
strategic, governance
and management;
external; operational;
and financial.
Usin
the re ister, Trustees assess the si nificance and| |||||||probability
ofeach risk, mitigation,
and specific trustee action to monitor| |---|---|---|---|---|---|---| |||||||each net risk.| |||||||The charity has two objects:| |Summary
ofthe objects ofthe
charity set out in its
governing
document||||||1. Therapeutic
counselling:
to promote and protect the physical,
spiritual
and mental
health ofthose in need
in Tonbridge
and the
surrounding
area by way ofa professional
counselling
service
based on a Christian
ethos.
2. Training:
to advance the education ofcounsellors
for the public| |||||||benefit by the provision
oftraining
in counselling.| |||||||Counselling
service
The charity's
counselling
service is open to any member ofthe public,| |||||||and is provided
under a flexible and affordable
charging
structure.| |||||||The charity is committed,
for the public benefit, to provide
its services
in| |||||||safe and trusting
relationships
guided
by professional
principles.
Accordingly,
all counsellors
are required
to be members
ofthe British
Association
ofCounsellors
and Psychotherapists
(BACP)or the| |||||||Association
of Christian
Counsellors
(ACC), are qualified
to at least| |||||||Diploma
level, and abide by the ethical framework
set out by these
bodies.
This includes regular supervision
and ongoing
post-qualification| |||||||training.| |||||||In addition
to direct access to the public through
its website| |||||||www. tonbrid
ecounsellin
service.co.uk and dedicated
telephone
line, the| |||||||charity encourages
local agencies including
GPs and churches to refer| |||||||clients for counselling.
The charity is committed
to providing a non-| |Summary
ofthe main
activities undertaken
for the
public benefit in relation to
these objects (include within
this section the statutory
declaration
that trustees
have
had regard to the guidance
issued by the Charity
Commission
on public
benefit)||||||judgemental
service which aims to treat all people respectfully,
regardless
ofgender, sexual orientation,
ethnic origin or religion.
The
charity does not describe its activity as 'Christian
counselling'
nor does it
have a religious affiliation.
Rather, as professional
therapeutic
counsellors
it operates
within the same ethical guidelines
and practices
as any other organisation
affiliated to the BACP. However, the objects
refer toa 'Christian
ethos' being part ofthe values and motivation
that
draw the charity into providing
counselling.
We believe that it is a
Christian
principle
that hurting
people are reached, and broken lives
restored, and that therapeutic
counselling
can help in this process.| |||||||While all clients are encouraged
to make some contribution
for the| |||||||service received
in order to place value on that service, at initial| |||||||assessment
and through
the website clients are made aware ofthe| |||||||bursary
fund which is available to subsidise fees according to need.
The
bursary fund is a restricted
fund maintained
by gifts and transfers
from| |||||||general funds.| |||||||Training| |||||||Within this public benefit context ofmaintaining
high professional| |||||||standards,
the charity provides
training
to existing counsellors
through a| |||||||programme
ofcontinuing
professional
development
(CPD) that maintains
and enhances
their skills in accordance
with the BACP and ACC ethical| |||||||frameworks,
and to new counsellors
to safeguard
the charity's access to| |||||||future qualified
counsellors
and thereby
maintain
and build capacity.| |||||||In addition
to the counselling
bursary fund, the Trustees
maintain a| |||||||trainin
bursa
fund which is funded
b
the sur
lus arisin
on corn
leted| ||||||training courses.
Applications
for up to 50%oftraining fees are| |---|---|---|---|---|---| ||||||considered
by the Trustees.| ||||||The trustees have considered,
and concluded,
that any private benefit
received through
its training
activities are a necessary and cost-effective
by-product ofcarrying out its public interest purpose of providing a
professional
counselling
service and are not excessive
in the| ||||||circumstances.| |Additional
details|||ofobjectives||and activities (Optional
information)| ||||||Grants| ||||||The charity's
policy is that no person should be refused access to its| |You may choose to include
further statements,
where
relevant,
about:|||||counselling
services on grounds ofaffordability.
Accordingly
the charity
maintains
a bursary
fund which is available
to subsidise fees for clients
according to need, and a training
bursary
fund to provide
up to 50%
subsidy to training fees for students
according
to need.| ||||||Volunteers| |~
~
~|policy on grant making;
policy programme
related
investment;
contribution
made by
volunteers.||||In the interests of maintaining
a high professional
standard
and ensuring
accountability,
all counsellors
sign afreelance agreement
covering their
obligations
to the charity, and the charity's
obligation
to provide
supervision,
safeguarding
checks, insurance
and a fee based on hours
incurred
in client work.
Where a counsellor wishes to return
the fee to
the charity, this is included
within
'gifts and donations'.
Bookkeeping
and
administration
services were provided
by a Trustee, part ofwhich is on a
paid basis at a rate lower than market.
Various support services such as
other administration,
cleaning and fundraising
are provided
by volunteers.| ||~|~|||| ||||||~
~
~
e| |Summary||ofthe main|||Counselling| |achievements
ofthe
during the year||||charity|In this seventh
year ofoperation,
the team ofqualified
counsellors
has
been reduced to 10. Prior to the outbreak ofCOVID 19and imposition
of
lockdown
regulatioiis
in March 2020, there were 60clients
in therapy,
and awareness
that further growth was occasionally
limited
by capacity of
our 3counselling
rooms.
With the start oflockdown,
the team undertook
re-training
for telephone
and online counselling,
new policies and client
agreements
were developed,
and a new secure post box at Gilbert
House installed.
The new TCS Online Counselling
Service launched
on
1"June.
Initially, around 40%ofclients made the transition
to remote| ||||||counselling.
However,
with a steady demand
from new clients| ||||||throughout
the lockdown,
the number ofclients
in therapy
is approaching
its pre-lockdown
level. Over the course of2020, we dealt with 87clients
(2019—103),ofwhich 35were discharged
(2019—51). In total, 39
clients received help from the bursary
fund.
Most referrals
continue to be
direct self-referrals.
Most clients are dealt with as single adults,
but we
are also able to work with couples.
The website| ||||||www. tonbrid
ecounsellin
service.co.uk includes an introduction
to| ||||||counselling,
a clear statement
ofour ethos, profiles ofour counsellors,
and an explanation
ofthe introductory
process we follow.| ||||||Looking to the future, we anticipate the re-opening
offace-to-face
counselling
in Gilbert House
in 2021, alongside
the continued
provision of
online appointments.
In this way, the overall capacity ofthe counselling
service is permanently
increased.| ||||||In 2020, we concluded ajoint initiative
with Tonbridge
Baptist Church to
rovide counsellin
to disadvanta
ed clients livin
within the 'TN10' area| |~|~|~
~
~
r| |---|---|---| |||utilising
funding
provided
by the Co-Op Community
Fund as that funding| |||is now exhausted.| |||Training
Following
completion
ofthe Bamabas franchised
Level 3CSKL3course,| |||and Introduction
course ICSKL2, in 2019,no further training courses| |||have commenced.
Following
negotiation,
the contractual
relationship| |||with Barnabas was concluded,
and
it is planned
to develop our own| |||courses and seek accreditation
from CPCAB, although
new course| |||commencement
is held up by COVID 19 constraints.| |||We continued
our programme
ofCPD training
events for our existing| |||counsellors,
to which we invite guests to assist in sharing the cost of
holding these events, which are subsidised
for TCS counsellors.
These
courses are open to the wider counselling
world as well as students.| |||Unrestricted
funds:
In summary,
the charity received 287,153(2019-| |Briefstatement ofthe
charity's
policy on reserves||F77,410)in unrestricted
income, and spent f76,981 (2019—F75,668).
The balance of unrestricted
funds at 31"December 2020 was f25,095| |||after transfers to restricted
funds (2019 - 814,923). While the charity's| |||financial
model ofpaying counsellors
an hourly rate for client
appointments,
and clients contribute
on the basis ofaffordability,
has
served well there isa continuing
need to transfer unrestricted
funds to the| |||bursary fund to meet demands
from those in need.| |||Bursary fund:
During 2020, tbe charity awarded
grants towards fees
from the bursary
fund ofE13r163.(2019.—f10870) to 39clients (2019—
43 clients).
With the arrival ofthe COVID lockdown,
and expected| |||increase
in demand
for the charity's
help, a programme
ofseeking grant| |||support
from available sources was accelerated.
We are delighted
and| |||thankful
that grants and gifts were received from Kent Community| |||Foundation —Vulnerable
Adults Themed
Programme,
National
Lottery| |||Community
Fund, John Lewis Community
Fund, SirThomas Smythe's
Charity, Tesco Bags of Help, and Tonbridge
Lions.
At 31"December
2020, the restricted
bursary fund stood atf19,960(2019-E3,387). In| |||2021,the charity plans to complete its cycle offeedback to donors
in| |||preparation
for seeking further grants.| |||Training
bursary. " As no training courses ran in 2020, no grants were
sought and the balance off1,702 is carried forward.| |Details ofany funds materially||| |in deficit||| ## ##