OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2023-06-30-accounts

REGISTERED COMPANY NUMBER: 08838317 (England and Wales) REGISTERED CHARITY NUMBER: 1155344

Your Employment Settlement Service

Annual Report and Accounts For the year ended 30 June 2023

ansteybond 1-2 Charterhouse Mews London EC1M 6BB

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Contents of the Financial Statements for the year ended 30 June 2023

Page Page
Report of the Trustees 1 to 5
Independent Examiner's Report 6
Statement of Financial Activities 7
Balance Sheet 8
Notes to the Financial Statements 9 to 14
Detailed Statement of Financial Activities 15 to 16

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service (“YESS”)

Report of the Trustees for the year ended 30 June 2023

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 30 June 2023. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Objectives and aims

YESS operates for the public benefit, to promote the resolution of conflict and disputes between employers and employees, without recourse to litigation. The objective is to relieve the social and economic costs of litigation and equivalent procedures including but not limited to:

  1. providing and supporting the provision of advice services to employees;

  2. providing mediation services;

  3. facilitating the early resolution of disputes including where appropriate, effecting a reconciliation between employers and employees;

  4. undertaking research to create models for dispute resolution between employers and employees, and to improve understanding of the causes of conflict and dispute in the workplace, and disseminating the results of such research to the public; and

  5. providing training to employers and producing publications on the promotion of conflict avoidance, early dispute resolution and employment law.

ACHIEVEMENT AND PERFORMANCE

Advice services

YESS gives a free advice telephone call to all enquirers, regardless of income. Calls average 20-30 minutes and in many cases will resolve the caller’s issue.

Enquirers in need of further advice may be offered an affordable fee arrangement, or pro bono services, depending on their personal situation.

In this financial period, 1415 free advice calls were delivered. 773 enquirers went on to become clients, benefiting from a variety of affordable fee arrangements and where appropriate, pro bono services.

Joint project with Maternity Action 2020 - 2023

YESS worked in partnership with Maternity Action Between August 2020 and July 2023 to deliver an integrated end-to-end advice and casework support service for pregnant women and new mothers facing problems at work. The service was free at the point of use and funded by the National Community Lottery.

The project’s stated aim was to help and empower women to successfully resolve their disputes. Where possible, clients would correspond and communicate with their employer themselves. YESS solicitors supported and encouraged this, although would step in if the client was unable to make progress, by dealing directly with the employer.

Cases ranged from preparing flexible work requests and appeals, challenging redundancies, raising health and safety concerns, pregnancy and maternity discrimination and dismissals and advising on settlement agreements.

This financial period covered the final year of this project. YESS solicitors supported 32 women under this project over the financial year.

YESS supported 165 women over the life of the project.

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service (“YESS”)

Report of the Trustees for the year ended 30 June 2023

London Employment Tribunal Settlement Support Scheme (LETSSS) 2021 - 2026

The London Employment Tribunal Settlement Support Scheme provides support to unrepresented claimants of limited financial means to resolve their employment tribunal cases without proceeding to a final hearing. The scheme was funded by Trust for London between November 2021 and October 2023.

LETSSS is only available where employment tribunal proceedings have been issued.

There are 2 parts to the scheme.

Part A: YESS support during judicial mediation hearings Part B: YESS assistance with valuation of claim and settlement negotiations

Unrepresented claimants applying for help under the scheme must be committed to trying to settle their cases. YESS does not represent claimants in employment tribunal proceedings and will not assist in advancing a claimant’s claim towards its final hearing.

The scheme contributes directly to YESS’s overarching objective of relieving the social and economic cost of litigation, as it frequently results in the settlement of the case well in advance of a final hearing.

During this financial period, 60 cases were taken under the scheme. 32 of those cases were settled.

At the time of publishing these accounts, Trust for London has granted continuation funding for YESS to operate LETSSS for a further 2 years, commencing March 2024. In the interim, YESS continues to operate LETSSS from its general fund, albeit at reduced capacity.

Mediation Services

In December 2022, YESS concluded the DRAW (Dispute Resolution Assistance in the Workplace) project within Greater London, funded by Trust for London.

DRAW mediation was set up during 2020, initially as a means by which to resolve workplace issues arising from the early stages of the Covid-19 pandemic. It was expanded to cover all workplace issues later in 2020 and received renewal grant funding in 2021.

The service provided pro bono online mediation to employees and employers within Greater London.

The service received promising levels of enquiries throughout; however, the number of cases being referred to mediation remained relatively low.

Evaluation of the project concluded that:

A free mediation service led by a small charity was not, over the period of the project, universally attractive to parties to workplace disputes.

We believe that the low take up of the service was primarily because parties were not sufficiently aware of the features and benefits of mediation in advance of encountering DRAW. In particular:

In addition, attempts to raise general awareness of the service with employers directly (by email and phone) were not welcomed. In most cases they were ignored or declined. DRAW team members engaged in this work frequently found that they were suspected of selling something, even though the emphasis was firmly placed on the service being free.

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Report of the Trustees for the year ended 30 June 2023

YESS believes that affordable and free mediation services have a long-term place in the workplace dispute resolution landscape. YESS will continue to offer such services directly to parties and will continue to find opportunities to educate potential users on the benefits of mediation. However, this will not include matching parties with volunteer mediators under an arms-length brand such as DRAW.

Improving YESS’s reach

In early 2023, YESS was able to further expand its advice offering by adding 2 part-time solicitors to the legal team, bringing the team to 5 solicitors. YESS was also able to create a standalone post of Finance Officer for the first time, expanding the support team to 3 staff.

FINANCIAL REVIEW

Financial position

YESS ends this financial year with a total surplus of £41,655 (an unrestricted fund surplus of £24,223 and a restricted fund surplus of £18,513).

The unrestricted fund surplus resulted from increased fee income and higher than expected levels of donations received.

The restricted fund surplus resulted from lower levels of expenditure on projects. This year’s surplus broadly equates to last year’s carry forward.

Principal Funding Sources

YESS is funded substantially by fees charged for the giving of legal advice to employees and employers. YESS operates a cross-subsidy model, with higher earners paying higher fees than lower earners. In this period, such fees constituted approximately 76% of YESS’s income.

The remainder is made up of grant income and ad hoc donations, details of which are noted in Note 12.

Reserves Policy

The trustees' stated objective to achieve a level of reserves equating to 9 months' unrestricted funds.

This reserves policy applies for 2 reasons:

  1. for growing YESS and furthering the charitable objectives, in particular, to enable YESS to expand its pro bono advice offering and increase activity in the areas of research and training (charitable objectives 4 & 5);

  2. to ensure sufficient cash to meet YESS’s financial commitments to staff, suppliers and other creditors. Despite effective credit control procedures, YESS is often at the behest of large employers’ invoice payment schedules. Sufficient reserve funds are needed to mitigate payment delays.

The unrestricted reserves currently stand at £166,814 being 6 months of the current year's unrestricted fund expenditure.

The trustees are satisfied with the level of reserves at the end of this year.

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Report of the Trustees for the year ended 30 June 2023

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.

Trustees

The directors of the company are also charity trustees for the purposes of company law. The board of trustees met 3 times in the year. Financial, strategic, and significant operational information is also reported to the trustees regularly in writing in between meetings.

Management

The day-to-day management of YESS is delegated to Karen Teago, CEO and Principal Solicitor.

REFERENCE AND ADMINISTRATIVE DETAILS

Registered Company number 08838317 (England and Wales)

Registered Charity number

1155344

Registered office

Somerset House Strand London WC2R 1LA

Trustees

Ms C R Hibbs Ms S Mccgwire O L Segal M T F Hunt Solicitor

REFERENCE AND ADMINISTRATIVE DETAILS Independent Examiner

Colin Ellis FCCA ansteybond 1-2 Charterhouse Mews London EC1M 6BB

Approved by order of the board of trustees on ..5[th] March 2024......... and signed on its behalf by:

........................................................................ Ms C R Hibbs - Trustee

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Independent Examiner's Report to the Trustees of Your Employment Settlement Service

Independent examiner's report to the trustees of Your Employment Settlement Service ('the Company')

I report to the charity trustees on my examination of the accounts of the Company for the year ended 30 June 2023.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.

Independent examiner's statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a registered member of FCCA which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Colin Ellis FCCA ansteybond 1-2 Charterhouse Mews London EC1M 6BB

Date: .............................................

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Statement of Financial Activities for the year ended 30 June 2023

Unrestricted
funds
Notes
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
3,536
Charitable activities
Fee Income
327,667
Total
331,203
EXPENDITURE ON
Raising funds
42
Charitable activities
Administrative Expenses
308,018
TFL–LETSSS Grant
-
Maternity Action Grant
-
London Community Response Fund
-
Other
-
Total
308,060
NET INCOME/(EXPENDITURE)
23,143
RECONCILIATION OF FUNDS
Total funds brought forward
143,671
TOTAL FUNDS CARRIED FORWARD
166,814
Restricted
funds
£
100,589
16,267
116,856
-
-
47,723
33,002
17,618
-
98,343
18,513
14,576
33,089
2023
Total
funds
£
104,125
343,934
448,059
42
308,018
47,723
33,002
17,618
-
406,403
41,656
158,247
199,903
2022
Total
funds
£
130,670
231,808
362,478
1090
285,905
31,055
55,992
30,705
424
405,171
(42,693)
200,940
158,247

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Balance Sheet 30 June 2022

Unrestricted
funds
Notes
£
FIXED ASSETS
Tangible assets
6
5,813
CURRENT ASSETS
Debtors
7
68,767
Cash at bank and in hand
129,080
197,847
CREDITORS
Amounts falling due within one year
8
(36,846)
NET CURRENT ASSETS
161,001
TOTAL ASSETS LESS CURRENT
LIABILITIES
166,814
NET ASSETS
171,615
FUNDS
10
Unrestricted funds
Restricted funds
TOTAL FUNDS
Restricted
funds
£
-
-
33,089
33,089
-
33,089
33,089
28,288
2023
Total
funds
£
5,813
68,767
162,169
230,936
(36,846)
194,090
199,903
199,903
166,814
33,089
199,903
2022
Total
funds
£
4,470
51,008
142,726
193,734
(39,957)
153,777
158,247
158,247
143,617
14,576
158,247

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 30 June 2023.

The members have not required the company to obtain an audit of its financial statements for the year ended 30 June 2023 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on ...5[th] March 2024....... and were signed on its behalf by:

.............................................

C R Hibbs - Trustee

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements for the year ended 30 June 2023

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Plant and machinery - 33% on cost

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

During the year ended 30 June 2023, the charity utilised £86,696 of restricted grant funding.

Pension costs and other post-retirement benefits

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

2. NET INCOME/(EXPENDITURE)

Net income/(expenditure) is stated after charging/(crediting):

2023 2022
£ £
Depreciation - owned assets 2,635 2,136
Deficit on disposal of fixed assets - 424

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements - continued for the year ended 30 June 2023

3. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 30 June 2023 nor for the year ended 30 June 2022.

Trustees' expenses

There were no trustees' expenses paid for the year ended 30 June 2023 nor for the year ended 30 June 2022.

4. STAFF COSTS

The average monthly number of employees during the year was as follows:

Legal and administration 2023
7
2022
8

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

£60,001 - £70,000
5.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
23,831
Charitable activities
Fee Income
231,808
Total
255,639
EXPENDITURE ON
Raising funds
1,090
Charitable activities
Administrative Expenses
285,905
TFL–LETSSS Grant
-
Maternity Action Grant
-
London Community Response Fund
-
Other
424
Total
287,419
2023
-
Restricted
funds
£
106,839
-
106,839
-
-
31,055
55,992
30,705
-
117,752
2022
1
Total
funds
£
130,670
231,808
362,478
1,090
285,905
31,055
55,992
30,705
424
405,171

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements - continued for the year ended 30 June 2023

5.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
£
NET INCOME
(31,780)
RECONCILIATION OF FUNDS
Total funds brought forward
175,451
TOTAL FUNDS CARRIED FORWARD
143,671
6.
TANGIBLE FIXED ASSETS
COST
At 1 July 2022
Additions
At 30 June 2023
DEPRECIATION
At 1 July 2022
Charge for year
At 30 June 2023
NET BOOK VALUE
At 30 June 2023
At 30 June 2022
7.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade debtors
Other debtors
Prepayments
Restricted
Total
funds
funds
£
£
(10,913)
(42,693)
25,489
200,940
14,576
158,247
Plant and
machinery
£
14,544
3,978
18,522
10,074
2,635
12,709
5,813
4,470
2023
2022
£
£
52,955
29,951
6,685
8,854
9,127
12,203
68,767
51,008

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements - continued for the year ended 30 June 2023

8. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Bank loans and overdrafts (see note 9)
Trade creditors
Social security and other taxes
VAT
Other creditors
LABD fund reserves
Accrued expenses
LOANS
An analysis of the maturity of loans is given below:
Amounts falling due within one year on demand:
Maternity Action grant funds held as casework advance
MOVEMENT IN FUNDS
Unrestricted funds
General fund
Restricted funds
TFL–LETSSS Grant
Maternity Action
London Community Response Fund
TOTAL FUNDS
Net movement in funds, included in the above are as follows:
Unrestricted funds
General fund
Restricted funds
TFL–LETSSS Grant
Maternity Action
London Community Response Fund
TOTAL FUNDS
At 1.7.22
£
143,671
3,945
(7,769)
18,400
14,576
158,247
Incoming
resources
£
331,203
66,001
50,855
-
116,856
448,059
2023
2022
£
£
-
7,769
572
-
8,326
8,568
23,878
19,476
1,090
900
-
-
2,980
3,244
36,846
39,957
2023
2022
£
£
-
-
Net
movement
At
in funds
30.6.23
£
£
23,143
166,814
18,278
22,223
17,853
10,084
(17,618)
782
18,513
33,089
41,656
199,903
Resources Movement
expended
in funds
£
£
(308,060)
23,143
(47,723)
18,278
(33,002)
17,853
(17,618)
(17,618)
(98,343)
18,513
(406,403)
41,656

9. LOANS

10. MOVEMENT IN FUNDS

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements - continued for the year ended 30 June 2023

10. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

At 1.7.21
£
Unrestricted funds
General fund
175,451
Restricted funds
TFL–LETSSS Grant
-
Maternity Action
1,385
London Community Response Fund
24,104
25,489
TOTAL FUNDS
200,940
Comparative net movement in funds, included in the above are as follows:
Incoming
resources
£
Unrestricted funds
General fund
255,639
Restricted funds
TFL LETSSS Grant
35,000
Maternity Action
46,838
London Community Response Fund
25,001
106,839
TOTAL FUNDS
362,478
Net
movement
At
in funds
30.6.22
£
£
(31,780)
143,671
3,945
3,945
(9,154)
(7,769)
(5,704)
18,400
(10,913)
14,576
(42,693)
158,247
Resources Movement
expended
in funds
£
£
(287,419)
(31,780)
(31,055)
3,945
(55,992)
(9,154)
(30,705)
(5,704)
(117,752)
(10,913)
(405,171)
(42,693)

11. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 30 June 2023.

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Notes to the Financial Statements - continued for the year ended 30 June 2023

12. GRANT INCOME

Please see below table of Grant and Donation income received in the year.

Income from: Unrestricted
£
Restricted
£
2023 Total
£
2022 Total
£
Donations 3,536 - 3,536 3,400
Grants - 100,589 100,589 127,269
Total 3,536 100,589 104,125 130,669

Restricted Income

Trust for London – LETSSS Grant [£66,000]: Setting up and operating the London Employment Tribunal Settlement Support Scheme.

Maternity Action (on behalf of the National Lottery Community Fund) [£34,589]: To provide employment casework support to pregnant women and new mothers.

Unrestricted Income

All from private donations.

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Detailed Statement of Financial Activities for the year ended 30 June 2023

INCOME AND ENDOWMENTS
Donations and legacies
Donations
Grants
Charitable activities
Fee income
Total incoming resources
EXPENDITURE
Raising donations and legacies
Debt Recovery Services
Other trading activities
Bad debts
Other
Loss on sale of tangible fixed assets
Support costs
Finance
Bank charges
Other
Wages
Social security
Pensions
Rent
Rates
Insurance
Advertising
Telephone
Post and stationery
Computer costs
Professional fees
Donations paid
Subcontractors
Subscriptions
Training
Travel
Sundry expenses
Entertainment
Reference materials
Recruitment expenses
Depreciation charges
2023
£
3,536
100,589
104,125
343,934
448,059
42
-
-
169
268,233
24,077
19,872
35,538
1,263
8,327
12,193
3,293
1,324
11,563
3,614
100
221
636
2,514
852
26
1,154
3,456
1,289
2,636
402,181
2022
£
3,400
127,270
130,670
231,808
362,478
-
1090
424
27
273,537
23,563
9,916
33,892
2,607
7,623
13,646
3,643
1,529
13,005
2,373
80
1,771
511
3,806
867
10
1,112
3,222
-
2,136
398,849

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

Your Employment Settlement Service

Detailed Statement of Financial Activities for the year ended 30 June 2023

Governance costs
Accountancy and legal fees
Total resources expended
Net (expenditure)/income
2023
£
4,011
406,403
41,656
2022
£
4,781
405,171
(42,693)

Doc ID: bf27f6f623c8d5f3df6eb7999d938e212c8836e5

YESS Law 22-23 FINAL.pdf YESS%20Law%2022-23%20FINAL.pdf bf27f6f623c8d5f3df6eb7999d938e212c8836e5 MM / DD / YYYY Signed

This document was requested from eu.app.clio.com

03 / 05 / 2024 Sent for signature to Caroline Hibbs (chibbs@rcseng.ac.uk)
14:30:33 UTC from kteago@yesslaw.org.uk
IP: 167.98.181.52
03 / 05 / 2024 Viewed by Caroline Hibbs (chibbs@rcseng.ac.uk)
16:09:02 UTC IP: 185.74.239.232
03 / 05 / 2024 Signed by Caroline Hibbs (chibbs@rcseng.ac.uk)
16:12:47 UTC IP: 185.74.239.232
03 / 05 / 2024 The document has been completed.
16:12:47 UTC