## Trustees report for Financial Year 2024-25 ## Objectives TADD is a voluntary transport scheme created in the early 1980’s when Northamptonshire County Council identified that public transport was either unavailable or in adequate for residents in rural areas to attend their medically related appointments. Our website www.towcesterareadoor2door.com lists the communities, together with the return fares of taking members to Hospitals, Doctors, Dentists & Opticians. Unfortunately, there is probably even less public transport available today than in the 1980’s. ## Performance Our user base includes 379 people. A large proportion of whom are over 85 years old. The mobility of this group results in longer journey times. We now have the creation of Surgery/Practice networks where the patient does not necessarily attend their established Practice. The volunteer remains at the destination to return the passenger to their home. Whilst we continue to recruit Voluntary drivers to replace those we have lost through illness/personal or work commitments. It is becoming increasingly more difficult to replace drivers. We continue to operate a waiting list to ensure that our registered user’s requirements are met. All members who booked a medical appointment during 2024-25 were provided with transport, with few exceptions, such as impossibly short notice. We pride ourselves, that if a facility is open for TADD users to attend, we have been able to transport them to the venue. ## Public Benefits The service enables residents to remain independent, living in their own homes with the community and contributes to their general wellbeing. The Volunteer driver usually lives in the same community and that tends to help the conversation. PTO/With such With such a large number of users over 70, we try to ensure that there is a dedicated phone line available for them to use during our working hours. We have been encouraging the use of e-mail for the booking of appointments, and this has proved productive, with the user themselves, or the carer/family member booking the appoint at any time. Our use of social media has remained pretty static over this year. ## Financial Review We continue to have to use some of our reserves as the financial support has remained the same from NHS, we had a boost from West Northants Council of £40K over 2 years, this has greatly helped us to continue without returning to the Users for annual fees. This will change during the next FY. On behalf of the TADD Trustees Terence L Gardner Chairman of Trustees. 12 October 2025. CHARITY COMMISSION FOR ENGLAND AND WALES Receipts and payments accounts CC16a For the perlod from 1st To ri12024 31st March 2025 Section A Receipts and payments Unrestricted funds to the nearest Restricted funds Endowment funds Total funds Last year to thg n8arest £ to the neawÈst£ to the nearest £ to the naarnst £ A1 Receipts Règistrdtions Lloyds Cardnett Donations Journey Cost Individual Journey Cost 5nvoiced WNC Nene Commissioning Integrated Care Board Savings Accou￿1 Interest Neutral Bank Transactions Sub total (Gross income for AR) 337 1323 61 502 23,185 7,627 337 61 502 23.185 7,627 13 233 10,970 9,359 507 76 76 11 34.618 34,111 21,179 A2 Asset and investment sales. {see table). Sub totsl 34.618 34.111 21,179 A3Pa Rent Insurance Postage & Stationary Telephone & Broa(Jband Computer Prog Lease & Maintenance Sundries Salary, Pension Tax,Nl & Payroll Gross Drivers Clairns DBSICRB Accountancy & Audit Scrial Media & Recruitment Website Design & Maintenance Miscellaneous Purchases Uoyds Cardnett Parking FirEs Neutral Bank Transaction Cancelled Cheques ents 1,246 $01 1602 2.862 1,125 14 2,401 1,633 $01 2,602 2,862 18.419 1.480 18.419 1A80 17,928 1.168 1S1 4SO 2.320 456 2,400 1.338 18 201 120 2.400 1.338 18 201 120 Sub total 36,281 36.281 32.750 A4 Asset and investment urchases, (see table) Sub totsl 36.281 32.750 Net of receipts/(payments) A5 Transfers between funds A6 Cash funds last year end Cash funds this year end 1.663 11.571 1.663 11,571 Section B Statement of assets and liabilities at the end of the period Unrestricled funds to nearest £ Restricted funds to nea￿$t £ Endowment funds to nearest £ Categories Details B1 Cash funds Current AcLount 15,869 Total cash funds 36.376 xxrf