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30[th] September 2025
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Reference & Administrative details
Contents
Reference & administrative details
Report of the Board of Trustees
Structure & Governance Management
Report of the Board of Trustees
Achievements and Performance Youth Engagement Healthwatch Enfield
Financial Review
Independent Examiner’s Report Statement of financial activities Statement of cash flows Notes to the financial statements
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Report of the Trustees
for the closure of long period accounts to the year ended 30[th] September 2025
Trustees, Executive, Advisors & Bankers
Chair Christine Vigars (resigned) Vice-Chair Joanna Mark-Richards Treasurer Layo Yusuf Trustee Abdul Towolawi Trustee Chris Doherty Trustee Civan Terbas (appointed January 29[th] 2024) Trustee Fene Osakwe (appointed Janaury 29[th] 2024) Trustee Patience Wilson
Registered Office
Community House c/o Healthwatch Enfield 311 Fore Street Enfield, London N9 0PZ
Principal Bankers
160 – 166 Kensington High Street Kensington, London W8 7RG
Solicitors
Russell-Cooke 2 Putney Hill Putney, London SW15 6AB
Independent Examiner
Grant Harrod Lerman Davis LLP Second Floor Kirkland House 11 – 15 Peterborough Road Harrow HA1 2AX
Company number: 08548208
A charitable company approved by the Charity Commissioners . Registered number: 1154777
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Report of the Trustees
for the year ended 30[th] September 2025
The Trustees present the report the final closure account for the the long period to 30[th] September 2025.
Structure, Governance & Management
Governing Document
Listen to Act (“The Charity”) is a registered charity and is incorporated as a company limited by guarantee and its governing document is its Memorandum and Articles of Association.
Recruitment and Appointment of the Board of Management
A Board of Trustees provides strategic direction, governance, and oversight. Trustees bring experience from across the public, private and voluntary sectors, including health and social care, community engagement, and governance. Day-today operations were undertaken by the staff team led by the Listen to Act CEO/Director.
Trustee Induction and Training
New Trustees are recruited based on an evaluation of the balance of diverse skills and experience needed to govern Listen to Act. Newly appointed Trustees receive induction packs containing information about Listen to Act, its structure and operations, Board structures, Trustee duties and responsibilities, and our key policies. Training opportunities are shared as are conferences, webinars and seminars to provide context and ensure Trustees can remain current in the rapidly changing context of health and social care. Trustees are encouraged to participate in operational activities wherever feasible to obtain a better appreciation of the Charity’s operations. Training is provided to the Board as a need is identified.
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Public Benefit
We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities.
Statement of Trustees' Responsibilities
The Trustees (who are also the directors for the purposes of company law) are responsible for preparing the Report of the Board of Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the directors to prepare financial statements for each financial year. Under that law, the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law).
Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the profit or loss of the company for that year. In preparing these financial statements, the Trustees are required to:
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select suitable accounting policies and then apply them consistently;
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observe the methods and principles of the Charities SORP (FRS 102);
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make judgments and accounting estimates that are reasonable and prudent;
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state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
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prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in businessThe Trustees are responsible for; keeping adequate accounting records that are sufficient to show and explain the charity’s transactions and disclose with reasonable accuracy at any time the financial position of the charity; and enable them to ensure that the financial statements comply with Companies Act 2006. They’re also responsible for safeguarding the assets of the charity and for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In so far as the Trustees are aware:
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there is no relevant audit information of which the charity’s independent examiner is unaware; and
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the trustees have taken all steps they ought to have taken to make themselves aware of any relevant audit information and to establish that the independent examiner is aware of that information.
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The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
Objectives and activities
The Charity aims to promote public good and the improvement of health and social care services across greater London, by promoting the voice and views of the local community in health and wellbeing matters. The Charity also seeks to advance the education of the public in health and social care.
Our aim is to reach out to everyone in our communities by:
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Operating as a free membership-based charity open to everyone who lives in, or uses health and social care services, in greater London and the Borough of Enfield;
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Collecting the views of local people about their needs for, and experience of, local Health & Social Care services;
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Making these views and experiences known to decision makers, local stakeholders, Healthwatch England and the Care Quality Commission (CQC);
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Writing reports and making recommendations about how those services could be improved;
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Promoting and supporting the involvement of local people in the monitoring, commissioning and provision of local services; and
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Providing information to help people access and make informed choices about services.
In 2024–25, Listen to Act continued to deliver high-quality community engagement and insight work, primarily through its hosting of the Healthwatch Enfield service, alongside several research and engagement projects across North West London in partnership with NIHR ARC NWL and Imperial College London
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Achievements & Performance
Healthwatch Enfield
During the year, Healthwatch Enfield engaged more than 3,300 local residents in conversations about health and social care, published nine reports, and provided information or advice to 183 people. Key projects included:
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Cancer screening awareness: surveyed 149 women to understand barriers to breast and cervical cancer screening, informing successful NCL ICB bids for additional funding.
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Mental health for young people: co-designed and distributed over 5,000 copies of the Young People’s Mental Health Guide, created with 51 young residents and five grassroots organisations.
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Cardiovascular health and hypertension: trained 22 Community Connectors who supported 252 residents through blood-pressure checks and health education, leading to early detection and improved awareness.
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GP access and digital inclusion: worked with partners to help residents use online tools such as PATCHS and influenced improvements in GP website information.
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Enter and View programme: volunteers visited care homes, producing recommendations that led to new activity provision and improved environments for residents.
Healthwatch Enfield continued to act as a trusted voice for residents within the North Central London Integrated Care Board (NCL ICB), ensuring that Enfield residents’ experiences informed system-level decision-making.
Youth engagement and research partnerships
Listen to Act maintained its partnerships with NIHR ARC NWL through the ARC Outreach Alliance and Young People’s Advisory Group (YPAG), supporting young people to co-design and shape mental health research. The group continued to receive national recognition, including a Patient and Public Involvement and Engagement Award from the NIHR Biomedical Research Centre.
Community and academic collaboration
LTA also contributed to studies exploring maternity care experiences among Black, African, Caribbean and mixed-heritage families, and to projects addressing digital exclusion and access barriers within health research.
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Planning for the future and merger decision
Throughout 2024–25, the Trustees continued to focus on the sustainability of Listen to Act and the continuation of its mission to strengthen the voice of residents, patients and communities in shaping health and social care. Despite the strong delivery record of Healthwatch Enfield and the charity’s continued success in national research collaborations, the financial environment for small and mediumsized engagement charities remained extremely challenging. The organisation continued to face difficulties in securing sufficient unrestricted income to cover core operational costs following the loss of the core Healthwatch contract in 2022. Trustees therefore initiated a strategic review of future options in autumn 2024, considering merger, collaboration or closure.
After exploring several possibilities and receiving initial legal advice from RussellCooke, the Board determined that a merger with a values-aligned and financially stable partner offered the best route to secure staff, sustain ongoing projects, and protect the charity’s legacy. Two potential partners were shortlisted and subject to full due diligence. Following this process, Inclusion Barnet (charity no. 1158632) was selected as the preferred partner.
Alignment of charitable purpose and values
Inclusion Barnet is a Deaf and Disabled People’s Organisation (DDPO) based in a neighbouring borough and operating within the same North Central London Integrated Care Board (NCL ICB) area. Its charitable purpose is to advance equality and promote social inclusion by using the lived experience of disabled people to create more inclusive services and communities. Its vision is of a world where disabled people live their lives free from barriers and stigma, and its mission is to harness the strength and skills gained from lived experience of disability to remove barriers, challenge discrimination, and influence positive change in public services and wider society.
Inclusion Barnet’s approach centres on the social model of disability and the belief that disadvantage arises from the way society is organised rather than from individuals’ impairments or conditions. It seeks to bring about change through thought leadership, peer support, user voice, empowerment, and community development. The organisation works collaboratively with partners to ensure that disabled people can lead change, influence policy, and co-design services that meet their needs.
These aims and values are fully consistent with Listen to Act’s mission to amplify the voices of local people in health and social care and to improve wellbeing through community-led insight and engagement. Both organisations share a deep commitment to inclusivity, independence, co-production and lived experience leadership. Each seeks to ensure that health and care systems are shaped by those
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who use them and that marginalised voices are not only heard but drive improvement.
Inclusion Barnet already delivers Healthwatch Barnet and has a strong track record in user-led policy work, research partnerships and community development. This experience, alongside its expertise in supporting disabled people and promoting equality, makes it an ideal home for the continuation of Listen to Act’s programmes, particularly Healthwatch Enfield and the ARC NWL youth engagement work.
Strategic and operational benefits
The merger provides:
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Continuity of service for Enfield residents, ensuring that Healthwatch Enfield and other funded projects continue without interruption.
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Security for staff , who transferred under TUPE to Inclusion Barnet in April 2025, retaining their terms and conditions.
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Protection of charitable assets and reserves , transferred to a stable organisation with strong governance and oversight.
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Opportunities for growth , through joint projects across North Central London, combining Inclusion Barnet’s experience in user-led policy work with Listen to Act’s expertise in youth engagement and research participation.
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Administrative efficiencies by aligning back office functions, HR and finance, enabling more resources to be directed to frontline engagement work.
Process and governance
The Trustees undertook a structured due diligence process between November 2024 and January 2025, reviewing Inclusion Barnet’s governance, finances, staffing, data management and charitable compliance. All aspects were assessed as satisfactory, with no material risks identified. The Board received regular legal guidance, and staff were consulted throughout. The Board formally resolved to proceed with the merger at its meeting on 20 January 2025, confirming Inclusion Barnet as the preferred partner.
The merger agreement and novation of the Healthwatch Enfield contract were completed in March 2025, and all staff were successfully TUPE transferred to Inclusion Barnet in early April 2025.
This decision was taken with careful consideration and, although with considerable sadness, Trustees, staff and volunteers were united in the view that the merger
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offered the most responsible and sustainable way forward. It secures the continuation of Listen to Act’s core mission, ensuring that people’s voices continue to shape the health and care services they rely on, within a larger, resilient, and likeminded organisation.
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Financial Review
The results for the final closure accounts for the long period year ended 30[th] September 2025 are set out in the Statement of Financial Activities on page 11. The assets and liabilities of the charity as of 30[th] September 2025 are given in the Balance Sheet on page 12. The financial statements should be read in conjunction with their related notes.
Principal Funding Sources
The main source of funding for the Charity is the contract with the borough of Enfield to deliver the local Healthwatch service. In 2024 - 2025 the total contract sum was £144,973 (2023 – 2024: £144,973). In addition, the Charity provided further services to other funders in the Health & Social Care sector and income from this source in 2024 - 2025 was £142,746 (2023 - 2024: £172,829).
Reserves
The Charity reserve of £272,416 (31 March 2024: £314,492) of which unrestricted reserves were £270,309 (31 March 2024: £314,492) and Restricted reserves were £2,107 (31 March 2024: 0) has been transferred to IB as LTA trustees board decided on the 20[th] Jan 2025 meeting, for LTA to merge with Inclusion Barnet (IB) and all the reserves transferred to Insclusion Barnet .
The trustess/directors has closed LTA and has transferred the remaining assets and liabilities to Inclusion Barnet as part of merger process.
| Cash transfer total | £249,628.00 |
|---|---|
| Fixed assets Net book value | £3,334.00 |
| Debtor | £7,200.00 |
| Accrual (ARC Project) | £16,000.00 |
| Petty cash transferred to IB | £454.00 |
| Total Assets |
£276,616.00 |
| Current Liab (Final Account pre) | (£4,200.00) |
| Net Transfer to IB | £272,416.00 |
Report of the trustees, incorporating a strategic report, approved by order of the board of trustees, as the company directors:
Signed: ………………………………………………………………… Date: 04-06-2026 Chris Doherty
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Independent examiner’s report to the trustees of Listen to Act
I report on the accounts of the company charity for the year ended 30th Sep 2025.
Respective responsibilities of trustees and examiner
The trustees, who are also the directors of the company for the purposes of company law, are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under s. 144 (2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I’m qualified to undertake the examination by being a qualified member of ACCA.
Having satisfied myself that the company charity is not subject to audit under company law and is eligible for independent examination, it’s my responsibility to:
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examine the accounts under s. 144 of the 2011 Act;
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follow the procedures laid down in the Directions given by the Charity Commission under s. 152 (5) of the 2011 Act; and
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to state whether particular matters have come to my attention.
Basis of independent examiner’s report
My examination was carried out in accordance with the Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the company charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and explanations sought from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently, no opinion is given as to whether the accounts present a ‘true and fair view’ and the report is limited to those matters set out in the statement below.
Independent examiner’s statement
In connection with my examination, no matter has come to my attention:
(1) which gives me reasonable cause to believe that in any material respect the requirements:
- keep accounting records in accordance with s. 386, Companies Act 2006; and
• to prepare accounts which accord with the accounting records, comply with the accounting requirements of s. 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charitieshave not been met; or
(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
Signed: ………………………………………………………………… Date: 04-06-2026 Jeremy Harrod FCCA
Relevant Professional Body: Asociation of Chartered Certified Accountants
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Listen to Act, with Healthwatch Enfield
Statement of financial activities for the long period to year ended 30[th] September 2025 (this is a final closure statement)
----- Start of picture text -----
Restricted
Unrestricted income Total Total
Note funds funds 2025 2024
£ £ £
Income
Income and endowments from:
Charitable activities 2 238,159 49,560 287,719 317,802
Other - - - -
Total 238,159 49,560 287,719 317,802
Expenditure
Expenditure on:
Charitable activities 3a 282,342 47,453 329,795 434,807
Other - - - -
Total 282,342 47,453 329,795 434,807
Net income/(expenditure) (44,183) 2,107 (42,076) (117,005)
Net movement in funds (44,183) 2,107 (42,076) (117,005)
funds:
Balances brought forward 8&9 314,492 - 314,492 431,496
270,309 2,107 272,416
Transferred to Inclusion Barnet (IB) (270,309) (2,107) - 272,416 314,492
Balance Carried forward - - -
----- End of picture text -----
All amounts relate to final closing activities of Listen to Act and all the assets and liabilities are transferred to Inclusion Barnet.
The following pages form part of these financial statements.
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Listen to Act
Statement of Financial Position for the long period as at 30[th] September 2025
| Note | 2025 | 2024 | |
|---|---|---|---|
| £ | £ | ||
| Fixed assets | |||
| Intangible assets | - | - | |
| Tangible assets | 5 | - | 6,143 |
| Heritage assets | - | - | |
| Investments | - | - | |
| Total fixed assets | - | 6,143 | |
| Current assets | |||
| Prepayment | 6 | - | - |
| Debtors & Prepayments | 6 | - | 109,305 |
| Transfer to Inclusion Barnet(IB) | 6a | - | - |
| Inter Company Account-Hestia | - | - | |
| Cash at bank and in hand | - | 238,648 | |
| Total current assets | - | 347,953 | |
| Creditors: amounts falling due within oneyear | 7 |
- | 39,604 |
| Deferred Grant | - - |
||
| Net current assets/(liabilities) | - | 308,349 | |
| Total assets less current liabilities | - | 314,492 | |
| - 314,492 |
|||
| Total net assets | |||
| Represented by: | |||
| Designated reserves | 8,9 | - | 314,492 |
| Restricted funds | 8,9 | - | - |
| Total funds | - | ||
| Transfer of net assets | - | 314,492 | |
| Closing Balance | - |
These financial statements have been prepared on a liqudation basis rather than on going concern basis. The Trustees/directors resolved on 20[th] Jan 2025 Trustees’ Board meeting that the merger took place with Inclusion Barnet(IB) and all the assets and liabilities transferred to IB.
The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the period ended 30 September 2025.
The members have not required the company to obtain an audit of its financial statements for the period ended 30 September 2025 in accordance with Section 476 of the Companies Act 2006.
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The directors acknowledge their responsibilities for:
(a) ensuring that the company keeps accounting records which comply with Sections 386 and 387 of the Companies Act 2006 and
(b) preparing financial statements which give a true and fair view of the state of affairs of the company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the company.
The final closure financial statements were approved by the Board of Trustees and authorised for issue on ……………………………………… and signed on its behalf by: 04-06-2026
Chris Doherty : ____ Chair of the Board of Trustees Company Number: 08548208
The notes on pages 15 to 21 form part of these financial statements.
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Listen to Act
Statement of cash flows for the long year ended 30[th] September 2025
| Note | 2025 | 2024 | ||
|---|---|---|---|---|
| £ | £ | |||
| Cash Flow from Operatingactivities | (a) | 7,234 | (164,241) | |
| Cash Flowgeerated from Operatingactivities activities | ||||
| Cash transferred to Inclusion Barnet | (245,881) | - | ||
| Change in cash and cash equivalentsin the reporting periods | (238,647) | (164,241) | ||
| Cash and cash equivalents as at 1 April 2024 | 238,647 | 402,888 | ||
| Cash and cash equivalents as at 30th September 2025 | - | 238,647 | ||
(a) Reconcilation off income/Expenditure
| Net Income for theyear | (42,076) | (117,004) | ||
|---|---|---|---|---|
| Office equipment depreciation | 2,809 | 2,047 | ||
| Office equipment bought | - | |||
| Bad debts written off | - | |||
| Increase/(Decrese)in debtors | 86,105 | (51,130) | ||
| Increase/(Decrese)in Creditors | (39,604) | 1,848 | ||
| Deferredgrant | - | - | ||
| Cashgenerated(Outflow)from operations | 7,234 | (164,239) |
The following pages form part of these financial statements.
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Notes to the financial statements for the long period of year ended 30[th ] Sep 2025
1. Accounting policies
(a) Basis of preparation and assessment of going concern
The financial statements have been prepared under the liquidation basis as the charity is merged with Inclusion Barnet and closed. All the remaining assests and Liabilities transferred to Inclusion Barnet.
(b) Income
Contract income is credited to the Statement of Financial Activities when invoiced unless it relates to a specified future year, in which case, it is deferred.
Under other creditors we account for income collected on behalf of other organisations as part of an agreement for projects, but is later transferred to the relevant parties.
(c) Expenditure
Expenditure is recognised in the year in which it is incurred. Expenditure includes attributable VAT which cannot be recovered.
Expenditure is allocated to particular activities where costs relate directly to that activity.
Costs classified as “support” represent those costs associated with the governance and administration arrangements of the Charity which relate to the general running of the Charity. Such costs include office running costs, costs recharged for HR, finance, I.T. and facilities’ services provided by Hestia as well as external audit fees, legal costs, related Trustee costs and costs associated with compliance with statutory requirements.
(d) Unrestricted funds
Unrestricted funds are donations and other income received or generated for charitable purposes.
(e) Restricted funds
Restricted funds are to be used for specified purposes as laid down by the donor. Expenditure which meets these criteria is charged to the funds.
(f) Leasing
Rentals payable under operating leases are taken to the Statement of Financial Activities on a straight-line basis over the lease term.
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Notes to the financial statements for the year ended 30[th] Sep 2025
2. Income from charitable activities
| **Unrestricted ** | **Unrestricted ** | Restricted | 2025 | 2024 | ||
|---|---|---|---|---|---|---|
| Healthwatch Bi-Borough contract | - | - | - | |||
| Healthwatch Enfield | 144,973 | 144,973 | 144,973 | |||
| Donation | - | - | - | |||
| CNWL Your voice Exchange | - | - | 35,685 | |||
| CLCH Charitable funds | - | - | ||||
| NIHR | 49,376 | 49,376 | 18,750 | |||
| Other Income | 10,482 | 10,482 | 7,830 | |||
| Care Quality Commission | 7,800 | 7,800 | 9,600 | |||
| Royal Borough of Kensington and Chelsea (0001)(RBKC Business rate refu | - | - | 1,271 | |||
| Imperial College London | 33,400 | 33,400 | 35,943 | |||
| Local Impact Fund - Instalment | - | - | 5,000 | |||
| NCL Representation: 5- Healthwatch group, Listen to Act Chairing Fee, | - | - | 2,500 | |||
| Healthwatch Enfield: Community Connectors Healthy Hearts & Winter | - | - | 8,800 | |||
| Healthwatch Enfield: support for improving GP access project | - | - | 17,500 | |||
| Funding to support and collaborate on NIHR research initiatives - | - | - | 11,700 | |||
| Lavender Walk Engagement Project | - | - | - | |||
| NHS North Central London ICB - Eye Surgery Project | - | - | 5,000 | |||
| Youth work, engagement and support for young people with Type 1 | - | - | 13,250 | |||
| Young People’s Advisory Group | 11,514 | 11,514 | ||||
| City Bridge | 49,560 | 49,560 | - | |||
| Reversal of prior year accruals | - | 19,386 238,159 |
49,560 | - | 19,386 287,719 |
317,802 |
In 2024-2025, £238,159 of income from charitable activities was attributed to unrestricted funds and £49,560 to restricted funds.
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3. (a) Analysis of expenditure on charitable activities
| Programme of Activity | Activities Undertaken directly |
Activities Undertaken directly |
Support Costs |
2025 Total |
2024 Total |
|---|---|---|---|---|---|
| £ | £ | £ | £ | ||
| Healthwatch Contract | - | - |
- | 0 | |
| Healthwatch Enfield | 142,729 | 32,801 | 175,530 | 199,851 | |
| Bi-borough safeguarding audit | - | - |
- | 0 | |
| Dignity Champions | - | - |
- | 0 | |
| Care Quality Commission | 7,175 | 1,765 | 8,940 | 13,233 | |
| NHS North Central London ICB | - | - | - | 6,892 | |
| Royal Borough of Kensington and Chelsea | - | - | - | 1,752 | |
| Westminster CLCH Charitable Funds | - | - | - | - | |
| NIHR Grant | 45,425 | 11,171 | 56,597 | 25,847 | |
| CNWL Voice Exchange | - | - | - | 49,193 | |
| Imperial College London | 30,728 | 7,557 | 38,284 | 50,592 | |
| Local Impact Fund - Instalment 1 & 2 | - | - | - | 6,893 | |
| NCL Representation:5- Healthwatch group, Listen to Act | - | - | - | 3,446 | |
| Enfield Connectors (NHS North Central London CCG) | - | - | - | 12,131 | |
| Enfield Support for improving GP Access projects | - | - | - | 24,124 | |
| Funding to support and collaborate on NIHR research | - | - | - | 16,129 | |
| NHS North Central London ICB - Eye Surgery Project, | 10,592 | 2,605 | 13,197 | 241 | |
| Youth work, engagement and support for young people | - | - | - | 18,867 | |
| Bank Interest & Other | 9,643 | 2372 | 12,015 |
5,616 | |
| City Bridge | 36,239 | 11,213 | 47,452 | - | |
| Imperial College Student Placement | - | - | - | - | |
| Reversal of Prior year accruals | - | 17,835 |
- 4,386 - 22,221 | - | |
| Total | 264,697 | 65,097 | 329,794 |
434,807 |
Expenditure on charitable activities was £329,794 (2023 - 2024: £434,807) of which £264,697 (2023 - 2024: £434,806) was direct activites undertaken and £65,097 (2023 - 2024: £0) was support activities.
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3. (b) Analysis of Support Costs for the year ended 30[th] Sep 2025
The analysis of support costs is in line with Charity Commission guidance. The allocation of support costs is a proportionate distribution based on contract size. Healthwatch CWL are consistently focused on an efficient back office supporting front line delivery.
The analysis of support costs in the table below is £65,097.
| 2024-25 | 2023-24 | ||
|---|---|---|---|
| Governance Trustees,auditors annual meetingand annual report | 19,306 | 12,940 | |
| Finance Costs | 38,484 | 19,189 | |
| Facilities management:- office runningexpenses | 6,196 - |
40,428 | |
| Human resources: Penincule andpayroll | 8,323 | 41,938 | |
| Information technology:- IT costs,internet,Laptops | 5,180 | 5,492 | |
| Total Support costs | 65,097 | 119,987 | |
| Healthwatch Bi- borough contract | 268 | ||
| Healthwatch Enfield | 32,800 | 30,518 | |
| Donation and BI | - | ||
| CNWLyour voice exchange | 2,000 | 15,024 | |
| CLCH charitable funds | |||
| NIHR | 2,463 | 2,463 | |
| NHS North central London ICB | 2,347 | ||
| Edmonton Partnership | - | ||
| Enfield connectors(NHS North central London CCG) | - | 1,852 | |
| CareQualityCommission | - | 2,021 | |
| Imperial College London | 7,725 | 7,725 | |
| Local Impact Fund - Instalment 1 & 2 | - | 1,052 | |
| NCL Representation: 5- Healthwatchgroup | - | 526 | |
| Healthwatch Enfield: support for improvingGP accessproject | 2,500 | 3,684 | |
| NIHR ARCproject - Year 2 | 2,681 | 3,947 | |
| Lavender Walk Engagement Project | - | 7,052 | |
| Youth work,engagement and support foryoung people with Type 1 | 2,500 | 3,389 | |
| Bank Interest &Other | 3,000 | 1,643 | |
| CityBridge | 9,427 | - | |
| Total | 65,097 | 83,511 |
19
Docusign Envelope ID: CFD1D044-062E-8561-8174-98277FBB07C1
Notes to the financial statements for the year ended 30[th] Sep 2025
4. Tangible fixed assets transfereed to IB
Tangible fixed assets are measured at cost less accumulative depreciation and any accumulative impairment losses. Depreciation is provided on all tangible fixed assets, other than freehold land, at rates calculated to write off the cost, less estimated residual value, of each asset evenly over its expected useful life, as follows:
Plant and machinery
| Freehold land & buildings |
Other land & buildings |
Plant, office equipment |
Music equipment |
Total | |
|---|---|---|---|---|---|
| £ | £ | £ | £ | £ | |
| At the beginningof theyear 1/04/2023 | - | - | - | - | - |
| Additions | - | - | - | - | - |
| Revaluations | - | - | - | - | - |
| Disposals | - | - | - | - | - |
| Transfers | - | - | - | - | - |
| At the end of theyear | - | - | - | - | - |
| - | - | - | - | 0 | |
| 4.1 Depreciation and impairmets on reducing balance method(RB) | |||||
| ** Basis | RB | RB | RB | RB | RB |
| 25% | |||||
| At the beginningof theyear 1/04/2024 | - | - | - | - | - |
| Additions | - | - | - | - | - |
| Depreciation(18 months) | - | - | - | - | - |
| Disposals | - | - | - | - | - |
| Transfers | - | - | - | - | - |
| At the end of the year 4.2 Net book value Net book value at the begining of the year 31/03/2024 Net book valuet at the end of theyear 30/09/2025 |
- | - | - | - | 0 |
| - | - | - | - | - | |
| - | - | - | - | - |
20
Docusign Envelope ID: CFD1D044-062E-8561-8174-98277FBB07C1
Notes to the financial statements for the year ended 30[th] Sep 2025
5. Staff and Trustees
The Charity employs 6 staff (7 2023 - 2024) at a 4.8 Full Time Equivalent directly. Total staff costs of Listen to Act were £217,830 and broken down as follows:
| 2025 Total £ |
2024 Total £ |
|
|---|---|---|
| Wages and Salaries Social Securiity costs Pension costs Total |
196,865 13,677 7,288 217,830 |
223,905 16,590 7,916 248,411 |
There was no agency staff during the year (2023 - 2024: £2,265).
No employee received total emoluments in excess of £60,000 during the year.
No Trustee received any remuneration for services during the year. No Trustees claimed expenses during the year. No Trustee had any beneficial interest in any contract with either Listen to Act or Hestia Housing and Support.
Indemnity insurance was arranged on behalf of the Trustees of Listen to Act for the 12 months commencing 1 April 2024.
The key management personnel of the Charity is comprised of the Trustees and the Director. The total employee benefits of the key management personnel were £24,679 (2023 - 2024: £60,892).
6. Debtors amounts due within one year
| 2025 £ |
2024 £ |
|
|---|---|---|
| Trade debtors | - | 84,305 |
| Prepayments and accrued income | - | 25,000 |
| Other debtors | - | - |
| Total | - | 109,305 |
21
Docusign Envelope ID: CFD1D044-062E-8561-8174-98277FBB07C1
Notes to the financial statements for the year ended 30[th] Sep 2025
7. Creditors: amounts falling due within one year
| Amounts falling due within oneyear |
Amounts falling due within oneyear |
Amounts falling due after more than oneyear |
Amounts falling due after more than oneyear |
|
|---|---|---|---|---|
| 2025 £ |
2024 £ |
2025 £ |
2024 £ |
|
| Accruals forgrantspayable | - | - | - | - |
| Bank loans and overdrafts | - | - | - | - |
| Trade creditors | - | 33,136 | - | - |
| Intercompany - Healthwatch | - | - | - | - |
| Deferred Grant | - | - | - | - |
| Taxation and social security | - | 6,468 | - | - |
| Other creditors | - | - | - | - |
| Total | - | 39,604 | - | - |
8. Analysis of net assets
----- Start of picture text -----
Net Current Total
Assets Funds
£ £
- -
Unrestricted funds
- -
Ristricted
- -
----- End of picture text -----
9. Operating Lease Commitments
The amounts payable by Healthwatch Central West London in respect of operating leases are shown below:
| Amounts due; In less than one year Between one and five years In more than five years Total |
Operating Lease 2025 2024 £ £ - 30,178 - - - - - 30,178 |
Other 2025 2024 £ £ - - - - - - - - - |
Other 2025 2024 £ £ - - - - - - - - - |
|---|---|---|---|
| - |
10. Capital commitments and capital grants: The remaining reserve of
£272,416 fund transferred to Inclusion Barnet.
22
Docusign EnvelopÈ ID". CFD1 D044-062E-8561-8174-98277FBB07C1 listen to act Contact Listen to Act 37 Chapel Street London NWI 50P www.listentoact.org Emall.. hello@listentoèct.org Twltter.. https'.Iltwitter.comllistentoact LSnkedln'. https=Ilwww.Ilnkedln.comlcompany14556238 Charity nurnber= 1154777. Company number.. 08548208 Listen to Act, 2023. 23