**SIKH HELPLINE** Charitable Incorporated Organisation
Charity Number: 1154449
## ANNUAL REPORT AND FINANCIAL STATEMENTS
Period of accounts
Start Date: 1st January 2024 End Date: 31st December 2024
## **SIKH HELPLINE Contents for the year ending 31 December 2024**
||**Page**|
|---|---|
|Trustees' Report|2|
|Independent Examiner's Report|7|
|Statement of Financial Activities|8|
|Balance Sheet|9|
|Notes to the Accounts|10|
Prepared by:
**Sunder & Thandi Accountants** Chartered Certified Accountants
1
## Section A
## Reference and administration details
**Charity name** Sikh Helpline
**Other names charity is known by** SHL
**Registered charity number (if any)** 1154449
**Charity's principal address** 124A High Street West Bromwich West Midlands **Postcode** B70 6JW
## **Names of the charity trustees who manage the charity**
**Dates acted if not Name of person (or body) Trustee name Office (if any) for whole year entitled to appoint trustee (if any)** 1[DR HARSIMRREN KAUR ] 2[MR NARINDER SINGH MATHARU ] 3[MR JAGTAR SINGH ] 4 5
## **Names of the trustees for the charity, if any, (for example, any custodian trustees)**
**Name Dates acted if not for whole year**
## **Name of chief executive or names of senior staff members**
MR SUKHA SINGH
## **Section B Structure, governance and management**
## **Description of the charity’s trusts**
Type of governing document (eg. trust deed, constitution)
How the charity is constituted
Constitution
Association
- (eg. trust, association, company)
Appointed by A Resolution Passed at A Meeting of Charity Trustees Trustee selection methods
- (eg. appointed by, elected by)
2
## **Section C**
## **Objectives and activities**
To relieve and prevent suffering caused by social or economic circumstances, by establishing, maintaining and developing a helpline **Summary of the objects of the** offering a counselling service and practical advice **charity set out in its governing document**
The Sikh Helpline is a professional and confidential telephone **Summary of the main** counselling and email inquiry service where you can get help, advice, **activities undertaken for the** counselling and information - bullying and racism - discrimination - **public benefit in relation to** relationship issues-domestic violence- addiction- problems at school or **these objects (include within** home. **this section the statutory declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)**
3
Section D
Achievements and performance
## **Summary of the main achievements of the charity during the year**
The Sikh Helpline (SHL) received a total of **5,730 calls in 2024** (4,480 in 2023, up 27.9%). 61.2% of total cases in 2024 fell into 4 main categories as follows:
1. Mental Health & Other Health (30.2%)
2. Financial/Legal Issues (12.2%)
3. Family/ Relationships & Marriage (10.4%)
4. Abuse (8.4%)
This increase in demand highlighted the need for stronger community outreach, safeguarding/awareness training and wellbeing initiatives - all of which shaped SHL’s 2024 programme of activities.
Below is a summary of some key activities, highlights and milestones during this period:
- **Expanded Resource Capacity** :
- ○Introduced Call Handler and Outreach Officer roles.
- ○Recruited three new trained call handlers and increased weekend coverage.
- **Training & Expertise** :
- ○37 staff & volunteers completed certified safeguarding training.
- ○Digital skills training launched for community members (5 week course at Guru Har Rai Sahib Ji Gurdwara).
- ○Community Cancer Champion training with Macmillan.
- ○Bleed Control and Modern Slavery training delivered with Sandwell Council.
- ○Mental Health, Gambling and Gaming Awareness sessions with YGAM for youth engagement.
- ○Carers’ Mental Health events held in partnership with Kaleidoscope for community.
- **Community Engagement & Outreach Events** :
- ○Ramgharia Gurdwara Health Event (March).
- ○Walsall Nagar Kirtan (April).
- ○Police Partnership Event at Tally Ho Birmingham strengthening ties with law enforcement (July).
- ○Vaisakhi Sports Day Festival (August).
- ○Student Fair at GNG (October).
4
Section D
Achievements and performance
- ○Sikh Games and Sikh Combat Games by Jet Singh Trust, promoting youth engagement and wellbeing (December).
- ○Holistic Health Networking Event (December).
- **SHL Bike Rides & Fundraising** :
- ○Organised multiple bike rides to raise funds and awareness: 50-mile Ride (June), 350-mile Challenge (August), and Family Ride (September).
- ○Promoted physical wellbeing and volunteer participation while fundraising for helpline operations.
- **Awards & Recognition** :
- ○Community Seva Award presented to Giani Sukh Singh by Sikhs in Law for outstanding service to the community (April).
- ○Received a personal invitation from the Mayor of Sandwell, Councillor Syeda Khatun MBE, to the Mayor’s Reception recognising SHL’s contribution to community service.
- **Community Health & Skills Projects** :
- ○Restarted “Learn to Ride” and “Learn to Fix” cycling sessions in May to promote independence, safety, and healthy lifestyles for community.
- ○Delivered holistic wellbeing sessions to build confidence, routine, and resilience among service users and volunteers.
- **Impact & Outcomes** : ○Strengthened community trust and visibility, reflected by increased calls and higher engagement across regions.
- ○Enhanced staff capability and readiness through targeted training and new recruitment.
- ○Improved collaboration with faith, local authority, and health partners to address mental health and safeguarding gaps identified in call data.
- ○Promoted early intervention and awareness through outreach events, helping prevent escalation of crises.
- ○Fostered community wellbeing and inclusion through active events, cycling initiatives, and digital education
5
**Section E**
## **Financial Review**
The Charity does not have a reserves policy.
**Brief statement of the charity’s policy on reserves** However, trustees actively use a Designated Funds strategy to restrict and manage funds for certain projects. The total value of designated funds is displayed in the ‘Funds of the Charity’ section of the balance sheet. **Details of any funds materially** No funds in deficit **in deficit**
## **Section G Declaration**
**The trustees declare that they have approved the trustees’ report above.**
**Signed on behalf of the charity’s trustees**
**Signature(s) Full name(s)** Harsimrren Kaur Jagtar Singh **Position** ~~a~~ Trustee Trustee **Date** 31/10/25
6
## **SIKH HELPLINE Independent Examiners Report to the trustees of Sikh Helpline**
I report on the accounts of the Charitable Incorporated Organisation, Sikh Helpline (Charity Number 1154449) for the year ended 31 December 2024, which are set out on pages 7-10
## **Respective responsibilities of trustees and examiner**
The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (the Charities Act) and that an independent examination is needed.
It is my responsibility to:
- examine the accounts under section 145 of the Charities Act,
- to follow the procedures laid down in the general Directions given by the Charity Commission (under section 145(5)(b) of the Charities Act, and
- to state whether particular matters have come to my attention.
## **Basis of independent examiner’s statement**
My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.
## **Independent examiner's statement**
In connection with my examination, no matter has come to my attention
1. which gives me reasonable cause to believe that in, any material respect, the requirements:
- to keep accounting records in accordance with section 130 of the Charities Act; and
- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act
- have not been met; or
2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
## Name: **Mr Rajinder Kumar (Director)**
> Signed: ________________________ Date: 3 (eee 1 October 2025
## **Sunder & Thandi Accountants Limited**
Association of Chartered Certified Accountants
Union House, 111 New Union Street, Coventry, CV1 3NT
7
## **SIKH HELPLINE**
## **Statement of Financial Activities for the year ending 31 December 2024**
|Note
**Incoming resources**
Donations
Fundraising Events
Grant Funding
**_Total incoming resources_**
**Resources expended**
_Wages, Salaries, Pensions and NI_
_Cost of Fundraising Events_
_Cost of Charitable Projects_
_Travel_
Telephone
Postage and Stationery
Admin & Consulting Fees
Depreciation
IT Consumables
Other Expenditure
**_Total resources expended_**
**_Transfers between funds_**
**_Net incoming/(outgoing) resources_**
Reconciliation of Funds
**Total funds brought forward**
**Total funds carried forward**
**Net movement in funds**|**Unrestricted**
**funds**
**Restricted**
**income**
**funds**
**Total**
**2024**
**Total**
**2023**
**£**
**£**
**£**
**£**
16,996
16,996
23,924
75,872
75,872
44,697
8,800
8,800
2,650|
|---|---|
||**101,668**
**-**
**101,668**
**71,271**|
||53,129
53,129
46,896
10,807
10,807
4,846
752
752
11,512
1,355
1,355
1,418
626
626
975
635
635
108
1,245
1,245
1,613
15,893
15,893
11,176
6,680
6,680
6,643
-
-
-|
||**91,122**
**-**
**91,122**
**85,185**|
|||
||**-**
**-**
**-**
**-**|
|||
||**10,546**
**-**
**10,546**
**(13,914)**|
||10,546
-
10,546
(13,914)
287,130
-
287,130
301,044|
||**297,675**
**-**
**297,675**
**287,130**|
8
## **SIKH HELPLINE**
## **Balance Sheet as at 31 December 2024**
||Note|**Total**
**2024**|**Total**
**2023**|
|---|---|---|---|
|||**£**|**£**|
|**Fixed Assets**||||
|Tangible Assets|2|11,967|11,485|
|**_Total Fixed Assets_**||**11,967**|**11,485**|
|**Current Assets**||||
|Cash at bank and in hand||295,369|280,003|
|**_Total Current Assets_**||**295,369**|**280,003**|
|**Liabilities**||||
|Creditors: Amounts falling due||||
|within one year|3|9,660|4,358|
|**_Net current assets/(liabilities)_**||285,708|275,645|
|||||
|**_Total assets less current_**||||
|**_liabilities_**||297,676|287,130|
|||||
|**_Net Assets_**||**297,676**|**287,130**|
|**Funds of the Charity**||||
|_Designated funds_||247,914|190,746|
|_Undesignated funds_||49,762|96,384|
|Total Unrestricted funds||297,676|287,130|
|Total Restricted income funds||-|-|
|**_Total Funds_**||**297,676**|**287,130**|
The financial statements were approved and authorised for issue by the Trustees on: 31st October 2025
Sign ______________________________ Print ______________________________Harsimrren Kaur Sign ______________________________ Print ______________________________Jagtar Singh
9
**SIKH HELPLINE Notes to the Financial Statements for the year ending 31 December 2024**
## **1. Accounting Policies**
## **Basis for preparing financial statements**
The financial statements have been prepared under the historical cost convention in accordance with the Financial Reporting Standards for Smaller Entities (effective April 2008) and in accordance with the Statement of Recommended Practice (SORP), "Accounting and Reporting by Charities" published in 2005.
## **Incoming Resources**
These are included in the Statement of Financial Activities (SoFA) when:
- the charity becomes entitled to the resources;
- the trustees are virtually certain they will receive the resources; and
- the monetary value can be measured with sufficient reliability.
## **Resources Expended and Liabilities**
Expenditure is recognised on an accrual basis as a liability is incurred. Liabilities are recognised as soon as there is a legal or constructive obligation committing the charity to pay out the resources.
## **Tangible Fixed Assets**
Tangible fixed assets are capitalised if they can be used for more than one year, and cost at least £500. Depreciation is provided as follows:
Computer Equipment: over 3 years Other: 2 years
10
## **2. Tangible Fixed Assets**
||||||Computer
Equipment
**£**|
|---|---|---|---|---|---|
||**Cost**|||||
||At 31 December 2023||||57,898|
||Additions||||16,375|
||Disposals||||-|
||At 31 December 2024||||**74,273**|
|||||||
|||||||
||**Depreciation**|||||
||At 31 December 2023||||46,413|
||Charge for the year||||15,893|
||Disposals||||-|
||At 31 December 2024||||**62,306**|
|||||||
|||||||
||**Net Book Value**|||||
||At 31 December 2023||||**11,485**|
|||||||
||At 31 December 2024||||**11,967**|
## **3. Creditors due within one year**
Other Creditors & Accruals **9,660**
## **4. Trustees’ Expenses**
No trustees received any expenses during the period.
## **5. Staff Costs**
||2024
**£**|2023
**£**|
|---|---|---|
||||
|Wages&Salaries|44,037|31,151|
|Contractors|9,092|15,745|
|**Total**|**53,129**|**46,896**|
11