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2023-12-31-accounts

ANNUAL REPORT & FINANCIAL STATEMENTS 2023

Charity Registration Number: 1154288 (England & Wales SC046481 (Scotland) | Company Registration Number: 08553893

HERE FOR EVERY HUMAN. AND HERE FOR AS LONG AS IT TAKES.

IN M EM ORY OF

We dedicate this report to the Human Appeal staff and volunteers who lost their lives over the past year. As their colleagues, we will remember them, and the impact they made on the lives of the most vulnerable will continue to live on. Our deepest condolences go to their families, friends, and colleagues.

CONTENTS

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

OUR YEAR IN NUMBERS

2023 was marred by floods, earthquakes and deepening and new conflicts. Our supporters allowed us to sustain and support 4,366,480 of the world’s most at-risk and vulnerable people through emergency, development, and seasonal projects, including:

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COUNTRIES HUMANITARIAN GLOBAL WORKED IN EMERGENCIES INSTITUTIONAL WORLDWIDE RESPONDED TO PARTNERSHIPS

21,592 862,695 ORPHANS PEOPLE SUPPORTED SPONSORED DURING RAMADAN, EID AL-ADHA AND WINTER

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

CORPORATE DIRECTORY

Company and Charity Legal Name:

Human Appeal

Charity Registration Number:

1154288 (England & Wales) SC046481 (Scotland)

Company Registration Number: 08553893

Principal and Registered Office:

Pennine House, Carrs Road, Cheadle, Cheshire, UK, SK8 2BL

Executive directors:

Chief Executive Officer: Dr. Mohamed Ashmawey

Deputy CEO: Owais Khan

Interim People and Culture Director: Pulvisha Raja

Programmes Director: Mehdi Benmrad

Fund Development Director: Zaheer Khan

Emerging Markets Director: Hameed Al-Asaly

Directors and trustees:

Solicitor

Dr. Kamil Omoteso (Chair of the Board) Mr. Mohamad Yousef retired from the Board of Trustees on 1st May 2024

Mr. Omar Mashjari Dr. Kenneth Baldwin

Simons Muirhead Burton LLP, 87-91 Newman Street, London, W1T 3EY

Bankers

National Westminster Bank Plc, 9/11 Precinct Centre, Oxford Road, Manchester, M13 9NX

Auditors

Sayer Vincent LLP, 110 Golden Lane, London, EC1Y 0TG

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

WELCOME FROM OUR CHAIR

needs and root causes of suffering but also strengthens our internal systems, culture, and values. Our dedicated staff, volunteers, donors, and partners are at the heart of driving these efforts.

2023 was one of the most challenging years in Human Appeal’s 32-year history. Thanks to the generosity of the public and our partnerships, we were at the forefront of emergency responses in seven countries. We responded to earthquakes in Türkiye, Syria, Afghanistan, and Morocco, and severe flooding in Libya, which brought immense suffering as people lost family members, friends, communities, and livelihoods. The unprecedented violence in Gaza and Sudan created catastrophic humanitarian emergencies, putting our courageous staff in danger. The hunger crisis in Africa continued, with millions at risk of starvation and disease across Kenya, Nigeria, Ethiopia, and Somalia. In the UK, extreme weather exacerbated by climate change has devastated homes and businesses. The rising cost of living in the UK has put acute strain on us all, but particularly the most vulnerable, and has placed additional strain on public services during the national recession.

In a challenging fundraising environment, our annual income rose to £56 million, allowing us to invest more than ever into essential programming. I am delighted to report that in 2023 we saved and transformed 4,366,480 lives.

We faced financial challenges this year, as rising costs affected our service delivery expenses. However, we worked hard to reduce costs and will continue to strive for efficiency to maximise our impact in all that we do.

As we look ahead to 2024, our mission remains clear: to deliver relief, empower communities to self-reliance, and to help as many as we can efficiently and effectively. With the support of our donors and the Human Appeal family, we are committed to building a future free from poverty and suffering. These achievements would not have been possible without the dedication of our team. I hope you will continue to support us as we work towards a safe and fair world for everyone, everywhere.

The response of teams across Human Appeal has been extraordinary. Staff worked together to launch appeals within 24 hours of disasters, swiftly responding to back-to-back emergencies, raising funds, and tailoring support to each situation. Human Appeal’s approach adapted from short-term to longer-term support, ensuring we remain by each community’s side for as long as needed.

On behalf of the Board of Trustees, thank you for your kindness and humanity during these uniquely challenging times. The world needs us now more than ever. With your support, we will continue to offer hope to those in crisis. By the grace of Allah (God) Almighty, our work is helping save and transform millions of lives.

Amid numerous crises, which were compounded by climate change and rising costs, global progress towards the Sustainable Development Goals (SDGs) for 2030 has regrettably faltered. But as an organisation, Human Appeal is more committed than ever to making the world more equal, kind and just.

As part of our Road to 10 Million Beneficiaries by 2030, we have launched the development of a new Global Strategy. Our ambitious goal is to raise £200 million, enabling us to support 10 million people with emergency relief, poverty alleviation, and advocacy initiatives. This strategy not only addresses the immediate

Dr Kamil Omoteso Chair of the Board of Trustees

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

A MESSAGE FROM OUR CEO

In 2023, we witnessed an increasingly unstable world, marked by conflicts in Gaza, Sudan, and Congo, which inflicted devastation on millions of people and livelihoods. The year was characterised by volatility, with multiple crises impacting communities globally. Children and families faced the shocks of devastating earthquakes in Türkiye, Syria, Morocco, and Afghanistan, and catastrophic floods in Libya. The number of refugees worldwide reached unprecedented levels, while climate change led to the worst drought in 40 years, leaving over 20 million people in East Africa facing severe hunger. Since 1991, Human Appeal has been among the first to respond when disaster strikes, and our work in 2023 is a testament to this. Our supporters, staff, and volunteers demonstrated unwavering dedication, enabling us to reach more people in crisis across multiple crises. In response to the devastating

Since 1991, Human Appeal has been among the first to respond when disaster strikes, and our work in 2023 is a testament to this. Our supporters, staff, and volunteers demonstrated unwavering dedication, enabling us to reach more people in crisis across multiple crises.

In response to the devastating earthquakes in Türkiye and northwest Syria, which deeply moved me during my visit to Türkiye in December, Human Appeal acted swiftly to provide emergency kits, construct container homes equipped with all necessities for displaced families, and build 1,000 newly constructed brick homes. Within just over 100 hours of the initial tremors, these homes in Al Zohoor—our newly established town near Idlib, Syria—emerged as a ray of hope for those who had lost everything.

We took pride in being the first international humanitarian organisation to offer long-term housing to those affected by this disaster. These modern flats are connected to electricity and running water and underscore our commitment to alleviating suffering with sustainable solutions. Building on over a decade of dedication to the area, Al Zohoor follows the success of a similar housing project that supported 272 families, as well as our Al Imaan maternal hospital and mobile clinics. We’re continuing this

success by establishing a health centre in Al Zohoor and a third village, Al Yasameen, to house 1,500 people.

In September 2023, I visited disasterhit communities in Morocco following a devastating earthquake and witnessed the immense scale of the challenges first hand. The crisis continues to profoundly impact countless lives. Human Appeal was among the first organisations on the ground and remains actively involved in the recovery efforts. We have provided container homes equipped with essential amenities and delivered vital medical supplies, electricity, and support throughout Ramadan, winter, and the Qurbani season.

In response to Afghanistan’s devastating earthquake in October 2023, we distributed winter kits, deployed mobile clinics to various villages, and provided food, hygiene kits, and shelter.

The latter part of the year was overshadowed by the conflict in Gaza and the West Bank. Despite incredible hardship and unbearable loss, Human Appeal’s local team in Gaza has worked tirelessly since October 9, ensuring that aid reaches those in need. Our efforts have assisted over 2.3 million people so far, including over 370,000 in 2023, providing nutritious food parcels, hygiene kits, clean water, fire-resistant and waterproof shelters, and medical supplies. Our desalination plant in Rafah provided a sustainable source of clean water, producing 52,000 litres per hour. Gaza remains an urgent humanitarian focus for us in 2024.

This year marked a significant milestone for Human Appeal as we celebrated 16 years of transformative work in Pakistan and embarked on a new partnership with UNICEF to tackle malnutrition. Our commitment to Pakistan has grown immensely, particularly in response to the catastrophic floods of 2022.

In July, a delegation from Human Appeal had the privilege of visiting the headquarters of the Islamic Development Bank (IsDB) in Jeddah, Saudi Arabia, where we forged a partnership to boost Somalia’s eye health system capacity to fight avoidable blindness.

Towards the end of the year, we were honoured to welcome Senegalese football legend Papiss Cissé to our Manchester headquarters, in partnership with our new Senegal office. He shared his deep passion for Senegal and the inspiring role that charity work plays in his life, pledging to support new sustainable development projects in his home community alongside Human Appeal.

Amidst the cost of living crisis, the UK witnessed a troubling rise in homelessness in 2023, prompting the return of our 8[th] annual award-winning winter coat donation drive. Our Wrap Up campaign was our largest ever, collecting 20,908 coats across 7 cities for homeless people.

This year, our supporters have enhanced the lives of over 4 million people by providing access to life-changing support such as food, healthcare, quality education, safe water, sanitation, and opportunities for livelihood and skills development. This includes 2.3 million people we’ve helped through urgent emergency relief.

In all my years serving as a brother to the ummah and striving to be a true humanitarian, I have never encountered a more tumultuous time. Yet, I have never felt more proud to be part of the Human Appeal family, where every member has stepped forward to contribute their part in this critical effort.

We acknowledge with deep gratitude the risks our colleagues face in some of the world’s most perilous regions. Our hearts are heavy as we remember those who have courageously dedicated themselves to defending the rights of the vulnerable, often at great personal sacrifice.

Looking ahead, we recognise that we live in a world where multiple crises demand our immediate attention. We must remain agile, constantly reprioritising our efforts to ensure our resources are effectively deployed where they are most needed.

The pressures have never been greater, but so too is our determination to evolve as an organisation, ensuring our people thrive despite adversity.

Thanks to our generous supporters, we were able to be there for every person in need. We are pleased to share the 2023 Annual Report and offer a heartfelt thank you to all who have made these incredible achievements possible. With your continued support, we aim to further increase our impact in the year ahead, reaching every human in need. Jazakallah khair.

Dr Mohamed Ashmawey Chief Executive, Human Appeal

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

WHO WE ARE

Human Appeal is a non-profit organisation working across the globe to strengthen humanity’s fight against poverty, social injustice and natural disasters for over 30 years. Our vision is to become the global agent of change for a just, caring, and sustainable world.

WHAT WE DO

Through the provision of immediate relief and the establishment of self-sustaining development programmes, we aim to invest in real, effective solutions. We work year-round to establish healthcare, education, and livelihood programmes that pave the way for empowered, self-serving communities. We also provide food, medical aid, and disaster relief during emergencies - critical interventions that save lives. Our skilled local teams are able to access some of the most hard-to-reach places in the world at their most vulnerable times.

In 2023, we continued to deliver projects under four broad thematic areas:

Humanitarian Seasonal relief programmes

Sustainable Child development welfare

Human Appeal Annual Report & Financial Statements 2023

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Human Appeal Annual Report & Financial Statements 2023

GLOBAL PROGRAMMES OUR PRIORITY STRATEGY 2023 SECTORS

FOOD SECURITY We enhance food security through sustainable agriculture, strengthening supplychain resilience, and improving nutrition amongst communities affected by disaster, climate change, conflict, and poverty.

CHILD WELFARE WASH (WATER LIVELIHOODS We provide one-to-one SANITATION We assist with sponsorship to improve & HYGIENE) livelihood development child welfare, keeping for vulnerable child safeguarding We provide access communities by central to our approach to clean water and helping to create and practices. sanitation and improve sustainable hygiene practices and income generation awareness among opportunities. vulnerable and displaced communities.

Throughout 2023, we prioritised the following six objectives:

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3.

Maximising Ensuring Strengthening impact for programme and enhancing sustainable quality child welfare development programmes

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Strengthening UK domestic projects, delivery and impact

Securing Strengthening sustainable principles of income to support humanitarian our work action

EDUCATION

We improve access to inclusive and quality education for children of school age in marginalised and displaced communities. We equip children and young adults with skills and knowledge through education and lifelong learning opportunities, as well as technical vocational courses.

EMERGENCY RELIEF

CROSS-CUTTING THEMES

Human Appeal operates in complex and often violent environments. In pursuit of continuous improvement of programme quality and efficiency, Human Appeal prioritises a number of crosscutting elements integrated throughout our programming:

We provide humanitarian assistance in the context of disasters, conflicts and emergencies in the form of food, non-food items • Gender equality (NFIs), shelter and medical aid, as well as through • camp management, • Inclusion protection, WASH, education and the support • Protection of local health facilities. • Value for money

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

~~OUR~~ RE ~~ACH~~

HEA ~~DQUARTERS~~

~~PARTNE~~ R OFFICES COUNTRY OFFICES

LOCAL PARTNERS

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UK (HQ)
BELGIUM
IRELAND
LEBANON
TÜRKİYE
FRANCE
NORTH MACEDO NIA AFGHANISTAN
BANGLADESH
SYRIA
SPAIN
INDIA
USA
IR AQ
NEPAL
GAZA
MOROCCO
TUNISIA WEST BANK
JORDAN
MALI
PAKISTAN
SENE GAL
YEMEN
NIGERIA
SOMALIA
CHAD
SRI LANKA
TOGO
SUDAN
ETHIOPIA
NIGER
KENYA
MALAWI
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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

OUR IMPACT AROUND THE WORLD

AFGHANISTAN

28,902 people helped

Including over 19,000 people helped after the devastating earthquake.

BANGLADESH

70,393 people helped

Including 55,321 people supported through special requests, such as wells and livelihood training.

CHAD

1,890 people helped

Our work focused on Ramadan projects.

ETHIOPIA

554 people helped Our work focused on Qurbani projects.

INDIA

377,190 people helped

We focused on providing Qurbani meat to vulnerable families.

JORDAN

12 people helped

We started working here this year, expanding our honeybee project to support farmers in Jordan.

MOROCCO

MALI

28,024 people helped

1,890 people helped

In Morocco, we supported people affected by the earthquake and we provided food parcels during Ramadan to vulnerable families.

Our work focused on Ramadan projects.

IRAQ

MALAWI

7,379 people helped

50,281 people helped

Our work in Iraq focused on protection and livelihood projects, Ramadan, and Qurbani.

Our work in Malawi focused on Qurbani and Feed the Fasting projects.

LEBANON

92,289 people helped

Our work in Lebanon included Qurbani and Ramadan projects, as well as food security, emergency support, winter supplies and hygiene items.

KENYA

4,050 people helped

Our work was split between Qurbani and development projects to make communities resilient to drought.

NEPAL

40,202 people helped

In Nepal, we focused on Ramadan and Qurbani projects as well as a water well project.

NIGER

2,058 people helped

In Niger, our work was focused on providing nutritious iftars during Ramadan.

PALESTINE

772,215 people helped

Palestine was a major focus in 2023; we provided emergency aid in Gaza as well as iftars, Qurbani meat, orphan sponsorship, and development projects such as planting olive trees and our desalination plant in Gaza, which has continued to provide water during the ongoing attacks. We also provided sanitation facilities at schools, psychosocial support for children, and ambulance support in Jerusalem.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

SOMALIA

30,687 people helped

In Somalia, we supported orphans, provided Qurbani and Ramadan iftars, supported families displaced by conflict and drought, maternal health, eyecare and cataract surgery, and clean water trucking.

NIGERIA

18,849 people helped

In Nigeria, we focused on Ramadan and Qurbani projects as well as a sustainable clean water project.

NORTH MACEDONIA

22 people helped

We recently began working in North Macedonia, expanding our orphan sponsorship programme here.

PAKISTAN

1,535,095 people helped

Pakistan is one of our key regional hubs, where we have a regional office and 5 local field offices. In 2023, we ran Qurbani, winter, and Ramadan projects as well as emergency support for flood victims, orphan sponsorship, livelihood support, wells, and long-term development projects such as floodresistant homes.

TOGO

SRI LANKA

812 people helped

4,500 people helped

Our work in Sri Lanka focused on supporting orphans.

In Togo, we focused on building 9 wells to provide clean water to thousands of people.

SUDAN

SENEGAL

21,331 people helped

30,080 people helped

Our work in Sudan centred on supporting people affected by the conflict and Ramadan iftars.

In Senegal, we focused on Ramadan and Qurbani projects.

YEMEN

206,549 people helped

In Yemen, in addition to orphan sponsorship, Ramadan projects, and Qurbani, we also supported displaced families and we rehabilitated schools, provided medical equipment and medicine, combated cholera, and provided winter support.

TÜRKİYE

47,908 people helped

In Türkiye, we supported survivors of the earthquake, orphans, and provided sponsorship and support for refugees, including university students.

TUNISIA

1,621 people helped

In Tunisia, our work focused on providing Qurbani meat, Ramadan food parcels, and orphan sponsorship.

UNITED KINGDOM

43,280 people helped

Our work in the UK centred on our Wrap Up winter coat drive, community clean ups, supporting BAME men’s mental health, as well as Qurbani and Ramadan projects.

SYRIA

1,039,115 people helped

One of our key operational countries, we supported people affected by the earthquake, as well as providing ongoing healthcare through Al Imaan Hospital, Qurbani, and Ramdan iftars.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

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FLAGSHIP PROJECT
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SYRIA HOMES

Having already completed our first town housing displaced families in apartments, in 2023, we completed construction on a second town and began construction on a third, which collectively will help 12,500 people once complete. In 2023 we continued to support the residents of the completed towns by establishing drinking water networks and schools. Each brick and steel home features a modern design, built to maximise privacy and comfort for families with two bedrooms, a kitchen, a lavatory, and a foyer.

OUR FLAGSHIP PROJECTS

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

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FLAGSHIP PROJECT
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VILLAGE TRANSFORMATION IN PAKISTAN

Our village transformation project in Tharparkar supports communities hit by drought with a multi-pronged approach, meeting their needs across several sectors, empowering villages to be resilient to the effects of climate change. This project provided solar-powered street lights, toilets, pairs of goats for milk production and profit, livestock management, and kitchen gardening training and tools. Since inception in 2021, we’ve transformed 66 villages, including 9 villages in 2023, supporting 9,900 people.

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FLAGSHIP PROJECT
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THE WAR ON GAZA

Since October 9, our Palestine team has worked every single day to support people affected by the bombing, displacement, starvation, and dehydration in Gaza. Between October and December, wesupported a total of 371,780 people through food parcels, hygiene kits,shelter, clean water, and medical supplies.

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Human Appeal Annual Report & Financial Statements 2023

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FLAGSHIP PROJECT
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AL IMAAN HOSPITAL IN SYRIA

Supporting around 6,000 people per month, Al Imaan is the only hospital of its kind in the area, providing support to mothers, newborns, children and people with sickness or malnutrition. It also has ambulances and two mobile clinics that help to support the local residents within their own communities.

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FLAGSHIP PROJECT
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MOBILE CLINIC AND CAPACITY BUILDING IN SOMALIA

For six months, we supported a mobile clinic in Bardere in the Gedo region of Somalia, helping people displaced by floods and at risk of flooding during El Niño. We supported a total of 22,000 people and not only provided medicines and treatment, but also boosted local capacity by training health workers at three health centres, provided health awareness and education to the local community and improved staff capacity to address mental health issues with a focus on conflict and displacement.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

AL IMAAN - A LIFELINE FOR PREGNANT WOMEN

Asmaa is a nurse working in the maternal department of Al Imaan Hospital in northern Syria. Here she shares the importance of this lifeline to the community:

“I’ve been a nurse for 18 years and I’ve been at Al Imaan since it opened in 2016. We provide many services including assisting with labour, caesarean sections, hysterectomies and treatment for fibroids, as well as monitoring pregnancy and providing medication to pregnant women.

“When a pregnant woman comes in we perform all the necessary tests. We monitor her, help to raise awareness about vitamins, and tell her about the importance of following up each month. Most women we see live in extreme poverty so we provide vitamins. Anyone with a special case such as high blood pressure gets referred to a specialist doctor.

“There are a lot of women who talk to me about their problems. I let them cry and it helps to relieve their stress. The women we help aren’t able to go to private hospitals because they’re so expensive.

“One time a pregnant woman came to the hospital while in labour. As I was taking her information she fell to the ground and started shaking. She had high blood pressure so we accommodated and helped her and she was able to give birth naturally. Now she’s pregnant again and says she’d never deliver anywhere else because of how we saved her.

“It’s a beautiful feeling to save someone. It gives us the strength to keep working and providing services to people who need us. I forget my fatigue and how far I am from my family. My duty is to my patients.”

“It’s a beautiful feeling to save someone. It gives us the strength to keep working and providing services to people who need us. I forget my fatigue and how far I am from my family. My duty is to my patients.”

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

IN 2023, HUMAN APPEAL SPONSORED 21,592 ORPHANS ACROSS 13 COUNTRIES

2023 saw the critical needs of orphans not only persisting but escalating in an increasingly challenging operational environment. Orphaned children are among the most vulnerable populations affected by crises such as conflict, climate disaster, and economic crisis. For children across the globe, 2023 was a year fraught with challenges and crises. Millions of orphans suffered the consequences of floods, storms, and droughts. They struggled to access essential services amidst violent conflicts, or continued to feel the social, emotional,and economic impact of being withouta parent and breadwinner.

ORPHAN SPONSORSHIP

The ongoing wars in Ukraine, Syria, and Palestine; earthquakes in Türkiye, Morocco, and Afghanistan; and the flood in Libya have devastated unaccompanied minors. Each day more children are orphaned and at risk of death, abuse, harassment, and starvation, particularly in situations of instability and displacement.Furthermore, children’s access to healthcare services, basic food and shelter needs are also restricted.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

THE ORPHAN SPONSORSHIP PROGRAMME

DEVELOPMENTS IN 2023

We expanded our programme to support orphans in Morocco and we committed to providing two reports to sponsors annually, which involves two field visits for each orphan every year – we’re the only charity of our kind to do this. This has enabled us to improve feedback to our donors, while also improving the quality of the reports too.

In 2023, our supporters sponsored 21,592 orphans across 13 countries: Iraq, Lebanon, Morocco, Nigeria, North Macedonia, Pakistan, Palestine, Somalia, Sri Lanka, Syria, Türkiye, Tunisia, and Yemen.

With 73 safeguarding and child welfare officers across the globe, protection is at the forefront of our orphan programme. Additionally, our Global Safeguard Advisor, based in Pakistan, provides ongoing training to all International Field Officers to further protect children.

We hired more orphan welfare staff to ensure that each staff member has preestablished orphans under their purview, with 360 orphans per staff member.

We increased the number of child welfare officers by around 16% - from 63 in 2022 to 73 in 2023.

By donating annually or monthly, our supporters provide orphaned children with their essential needs, such as rent, food, clothes, healthcare, and school supplies. We firmly believe that education is not only a right but also key to ensuring a better future, which is why we also stipulate that all sponsored children must be enrolled in school, unless they have a disability that makes it too difficult to attend. Overall, sponsorship money plays a crucial role in providing orphaned children with the resources and support they need to grow up in a healthy way, better protected, educated, and empowered to break the cycle of poverty.

LOOKING TOWARD THE FUTURE

As we move into 2024 and beyond, our goal is to further expand the Orphan Sponsorship Programme. We’ll be expanding into new countries – and we have already begun to put into action our programme in Senegal. This expansion will allow us to help even more children in upcoming years.

HOW ORPHAN SPONSORSHIP IS MAKING SANA’S DREAMS COME TRUE

Even as a child, Sana dreamed of becoming a doctor. “[My father] used to say he would help me to become a doctor and that I would go to medical school… My father had the same wish for me.

“Life is busy here, we have classes all day long. From eight in the morning to five or six in the evening, sometimes even until 9 p.m. but it is going well and I’m enjoying it. I like to study. After my residency placement, I want to return home. Inshallah, I will open a hospital there. I wasn’t to help the poor who can’t afford to get healthcare. I’ll treat them for free.

“I was seven years old when my father passed away. He used to work in an airport and he died from a heart attack. No one supported us, I couldn’t afford the school fees.

“I could not believe it when the university accepted me. I had a dream of becoming a doctor, and my dream is coming true.”

“I could not believe it when the university accepted me. I had a dream of becoming a doctor, and my dream is coming true.”

Our sponsorship programme gives orphans the opportunities that all children deserve, the security and safety to build brighter futures. Our sponsors generously give each month to help children who have lost their father or both parents to grow into thriving, passionate young adults like Sana.

“When I came back to my hometown, someone told us about Human Appeal and their orphan support. This charity supported us a lot, ever since I was eight. Our classmates never knew we were orphans. We had everything we needed, including stationery and uniforms. Our school fees were always paid on time.”

A generous sponsor supported Sana throughout her childhood, and continues to provide her sponsorship today.

“Today, I’m a third year medical student at a university in China. I’m so far away from my family, but I’m working hard and studying so that I can return home successful.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

Human Appeal’s Special Requests programs empower compassionate donors to extend a lifeline to vulnerable individuals, families, or communities by making onetime charitable donations.

These initiatives represent a beautiful expression of ongoing Islamic charity, known as Sadaqah Jariyah, which continues to yield benefits for those in need and offers donors an enduring source of reward.

These thoughtful contributions provide long-term assistance, such as olive trees, vital farming supplies, or much-needed deep water wells. Regardless of the project type, they share the essential qualities of practicality, sustainability, and the potential to create lasting positive change. Moreover, by actively contributing to the UN’s Sustainable Development Goals, these programs play a crucial role in fostering progress and enhancing the quality of life for communities worldwide.

In 2023, we were able to support 1,276,803 people across six countries. These are a few of the projects we’re most proud of:

In 2022, WE SUPPORTED

1,276,803 PEOPLE THROUGH SPECIAL REQUESTS.

SUSTAINABLE DEVELOPMENT THROUGH SPECIAL REQUESTS

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Human Appeal Annual Report & Financial Statements 2023

DEEP WATER WELLS AND SOLAR-POWERED UNITS

Beyond the immediate absence of clean drinking water, the struggle to access clean water takes a heavy toll on communities. It disrupts the very foundation of their livelihoods, making it difficult to grow crops, nourish livestock, maintain sanitation, stay hydrated, and wash food for cooking. In the poorest regions of Pakistan, Nepal, and Bangladesh, getting access to uncontaminated water is a daily challenge.

In 2023, we installed 459 deep water wells in Bangladesh, 260 in Nepal and 308 in Pakistan, which in total benefitted over 260,247 people. We ensure all wells are structurally sound, and our engineers thoroughly test the water for safety and quality. These wells not only provide life-sustaining water but lead to healthier communities and increased economic stability.

We also installed 10 solar-powered reverse osmosis units in Pakistan to support 6,019 people.

WHEELCHAIRS

For people with disabilities in low-income communities, a lack of mobility options directly impacts their independence and ability to contribute to society. In 2023 we provided wheelchairs to 18 people in Pakistan. This small gift has a lasting impact on the dignity and self-reliance of those living with disabilities.

PAIR OF MILKING GOATS

In 2023, Human Appeal donors helped us provide 8 pairs of milking goats to low-income families across 2 villages in Pakistan. These goats help to provide protein-rich milk to families that may be struggling from food scarcity, with extra milk being sold for additional income.

KITCHEN GARDENING

To help improve food security in Tharparkar, Pakistan, we provided 165 rural families in Pakistan with climate-smart agriculture support (seeds, tools, and on-farm training). These would be used to grow produce on underutilised land near their homes for personal consumption and to sell locally – providing an additional source of income.

SEWING MACHINES

A simple gift of a sewing machine can make a big difference in the lives of girls and women in impoverished communities. The distribution of sewing machines empowers women or older children to learn sewing skills and establish smallscale sewing businesses. We distributed 143 sewing machines across Pakistan, enabling families to learn new skills, create income opportunities, and break the cycle of poverty.

HONEYBEE FARMING

Honey bee farming provides men and teenage boys within orphan-sponsored families with the opportunity to manage their own beehives and produce honey and items from byproducts such as wax to sell locally. In 2023, Human Appeal provided 12 farmers in Jordan and 17 in Pakistan with support and resources to begin honey bee farming and secure their economic livelihood in an environmentally sustainable way.

WASHROOMS FOR GIRLS

Government schools in Pakistan do not have separate toilet facilities for male and female students. This can lead to girls being hesitant to attend school, particularly post-puberty. With the help of generous donors, Human Appeal helped to build five girls’ washroom facilities, impacting 1,500 girls, helping to improve girls’ attendance.

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Human Appeal Annual Report & Financial Statements 2023

SEASONAL CAMPAIGNS

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

Our winterisation campaign supplies essential warm-weather gear and shelter to individuals and families to help them endure brutal cold throughout the winter. For Eid al-Adha, our Qurbani initiative provides fresh meat to underprivileged families. And during Ramadan, our annual Feed the Fasting gifts iftar to those in need. Our commitment to fostering a caring world reflects the timeless values of Islam, inspiring empathy and social responsibility.

Every year, Human Appeal hosts seasonal campaigns inspired by the principles of Islam. These campaigns are designed to feed, clothe, and support vulnerable communities around the world, no matter their beliefs.

FEED THE FASTING

220,016 people supported

Throughout the month of Ramadan, Muslims with surplus food and wealth are encouraged to share their wealth with people in hardship around the world. These generous contributions play a crucial role in enabling us to provide food support to those most in need, primarily focused on providing iftar and distributing food parcels.

These food parcels consist of essential items such as flour, sugar, rice, and lentils, along with dates, tea, and juices. With these provisions, families can prepare iftar meals throughout the holy month of Ramadan.

When Ramadan concludes, we extend our support by providing the obligatory Zakat al-Fitr donation in the form of food staples to many of these families. Additionally, children are gifted with Eid presents so they, too, can embrace the holy month in celebration.

QURBANI

593,854 people helped

Eid al-Adha symbolises the completion of the sacred Hajj pilgrimage. During this joyous occasion, Muslims globally participate in the Qurbani, an act of animal sacrifice, celebrating the unwavering devotion of the prophet Ibrahim. The meat obtained from the sacrifice is subsequently distributed among the most vulnerable members of the community, spreading the spirit of sharing and compassion.

At Human Appeal, we are committed to supporting those in need, enabling them to fulfil this noble duty. By assisting Muslims who are less fortunate, we ensure that they can perform the Qurbani in their names, bringing joy and sustenance to their lives and fostering a sense of unity and caring within the community.

WINTER

47,100 people helped

Across the countries we operate in, families that are struggling with housing insecurity or living in conflict zones often face extra challenges during winter. This includes the spreading of disease, poor performance in school due to illness and inadequate clothing, and added stressors at home.

By providing warm-weather clothing, heating sources, shelter improvements, and other essential supplies, Human Appeal helps to mitigate some of the effects that harsh winter conditions can have on families.

With help from our partners and on-the-ground support, we provided winterisation help in eight countries: Bangladesh, Lebanon, Pakistan, Palestine, Senegal, Syria, Yemen and the UK.

IN 2023, WE SUPPORTED 862,695 PEOPLE THROUGH OUR RAMADAN, QURBANI AND WINTERISATION CAMPAIGNS – 172,237 MORE PEOPLE THAN LAST YEAR.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

STRATEGIC GOALS

In 2023, we aimed to support people affected by conflict, instability, shocks, and economic and climate crises in Yemen, Iraq, Syria, Türkiye, Palestine, Pakistan, Somalia, and Sudan. Through a multidisciplinary approach, we supported immediate needs during emergencies and built long-term resilience through rehabilitation and rebuilding.

In 2023, we supported 1.12 million people through our institutional partnerships in 33 projects across 9 countries. Notably, our projects supported survivors of Pakistan’s floods, the earthquakes in Afghanistan and Türkiye/Syria, and families in crisis in Palestine.

GLOBAL FUNDING PARTNERS

Our rehabilitation projects supported physical and psychosocial health and gender equality in Somalia and Sudan, as well as vocational support and gender equality in Iraq.

In Pakistan, we continued efforts towards diversifying our funding in order to increase the areas we work in and the number of people we help. Our staff did this by communicating closely with donors, submitting proposals to institutional donors, and increasing organisational reputation and accessibility at industry forums.

INSTITUTIONAL FUNDING AND PARTNERSHIPS

In 2023, we became members of the Core Humanitarian Standard and we are continuing signatories of the International Federation of Red Cross and Red Crescent Societies’ (IFRC) code of conduct.

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Human Appeal Annual Report & Financial Statements 2023

KEY HIGHLIGHTS IN 2023

Human Appeal Annual Report & Financial Statements 2023

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1. PROTECTION IN AL-JAZEERA, SUDAN

With funding from the IOM, we supported 13,000 people through a multi-sectoral response. In addition to 2,200 families who received shelter items, we helped to reunite 52 people with family members by building local capacity, and we equipped 11 child-friendly spaces with furniture, books, and crafts to help children to play in a nurturing environment. 10 women and girls’ community groups were trained in GBV monitoring and reporting mechanisms, and 91 girls were referred to case management services providing them with legal, medical or psychosocial support.

2. LIVELIHOOD RESILIENCE, PAKISTAN

With the support of the WFP, we provided cash assistance and food to families affected by the 2022 floods. More than 69,000 people received food, and 19,800 received cash transfers in return for rehabilitating community infrastructure, such as wells and markets. We also provided vaccinations to over 1,000 livestock animals.

3. EYE HEALTH, SOMALIA

In collaboration with Somalia’s Ministry of Health and the Alliance to Fight Avoidable Blindness, and with funding from the Islamic Development Bank, we screened 6,224 people for cataracts and glaucoma and provided them with eye care consultations. After screening, we provided 1,011 people with cataract surgery and 790 with glaucoma treatment and medication. This project helped to restore vision, independence, and quality-of-life to vulnerable Somalis.

A LOOK AHEAD

Our focus for the upcoming year will shift to sustainable interventions across the range of our sectors, including WASH, protection, food security, livelihoods, health and nutrition. We will continue to centre communities affected by conflict, displacement, and economic and climate crises, with a focus on the most vulnerable groups in affected populations. Our interventions will aim to be multi-sectoral in order to support resilience and recovery.

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Human Appeal Annual Report & Financial Statements 2023

MIDDLE EAST DEPARTMENT

WAQF

2023 was the third year of operation for our Middle East Department. Despite its youth, this department achieved great strides this year. The team submitted documents for registration with Qatar Charity, and completed registration in Kuwait. The Jordan Hashemite Charitable Organization (JHCO) provided inkind donations to our relief efforts in Gaza, as well as providing food parcels for distribution in Türkiye and Syria.

This year, we also made great strides in establishing a new organisation specialising in Waqf – or Islamic endowments. We recruited trustees, registered with Companies House, began registration with the Charity Commission and started the process of opening a bank account. We launched English and Arabic websites and developed a business model and business plan.

STRATEGIC GOALS

This year, Human Appeal set out to register in Saudi Arabia, Kuwait, and with Qatar Charity in order to carry out fundraising activities with other humanitarian organisations in these countries. We also began raising awareness about our work in the Gulf region, visiting humanitarian organisations and hosting officials to our headquarters in Manchester, including directors of the Islamic Development Bank and the General Director of JHCO. Additionally, we engaged with regional institutions with humanitarian branches and funding in the Gulf, including the Arab Fund for Development.

In early 2023, we chlorinated the entire water supply of the Gaza Strip, and, later in the year, we facilitated the entry of humanitarian aid into Gaza via Egypt.

In all, we raised £231,000 through our Middle East Department through funding and in-kind donations.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

Human Appeal deeply values our corporate supporters, who are a key cornerstone of our capacity to transform the lives of people across the world.

In 2023 we worked to strengthen our existing collaborations and to build new long-lasting partnerships. Our corporate partners include the private sector as well as trusts, foundations, and corporate networks. Their support has allowed us to continue to build innovative solutions to provide long-term access to water, livelihoods, sanitation, and education in vulnerable communities. It also helped us to respond to emergencies including the earthquakes in Syria and Türkiye and Morocco, and the war in Gaza.

A key focus for our corporate supporters this year was our Wrap Up campaign, with businesses, corporate networks and resource groups collecting donations of winter coats across their premises. We also raised over £120,000 through employee giving, match funding and our corporate social responsibility platforms.

Looking ahead, we’re continuing efforts to promote extensive networking with corporations throughout the UK as well as in key states in the USA. As we move forward, we’re working to secure immediate investments and long-term partnerships. We remain dynamic, continually adjusting our approach while building corporate collaborations in order to support humanitarian and development projects.

Left to right: Deputy CEO Human Appeal Owais Khan, Mayor of Greater Manchester Andy Burnham

GLOBAL CORPORATE RELATIONS

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

After the success of last year, in 2023 Human Appeal sought to increase fundraising avenues in person and online. The money we raised this year came from a mix of online giving platforms, in-person events, challenges, partners, and generous donors, among others.

Our 2023 strategic goals focused on:

HIGHLIGHTED EVENTS

We hosted dozens of events throughout the year in order to expand our network and raise money for our global campaigns.

COMMUNITY FUNDRAISING

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

CHALLENGES

COMMUNITY SUPPORT EVENTS

Our national and international challenges are a great way for us to engage with the community and raise awareness in a fun and unique way. These challenges raise hundreds of thousands of pounds each year.

Our UK projects in 2023 included 820 food parcels, Qurbani meat provided to 900 people, 320 hot meals, mental health counselling for 1,332 men from ethnic minorities, 7 community clean ups and collecting 12,251 coats for our annual Wrap Up winter campaign.

This year we:

COMMITMENT TO TRANSPARENCY & FEEDBACK

At Human Appeal, we maintain an opendoor policy to ensure transparency and offer stakeholders a platform to provide feedback on their experiences with us. Despite our best efforts, there may be occasions when we fall short of our own high standards. For such cases, we have a complaints policy approved by the Fundraising Regulator. This policy is designed to facilitate the easy submission of concerns and complaints and can be found on our website. All complaints are centrally recorded, addressed according to our policy, and reported to the Fundraising Regulator as part of our annual return. In 2023, we received and resolved five complaints in line with this policy. Our Customer Care team oversees this process and ensures compliance with our Complaints Policy.

FUNDRAISING STRUCTURE

Human Appeal generates funds through various channels, including online platforms and our income generation departments such as Donor Care, Fundraising, and Communications. The Board sets performance indicators for these teams and ensures alignment with the Fundraising Regulator’s Code of Fundraising Practice. Our management team monitors fundraising performance closely, providing weekly reports to the Board.

FUNDRAISING APPROACHES

We adhere to all relevant statutory regulations, including the Data Protection Act 2018 and the Charities Act 2011. As a registered charity with the Fundraising Regulator, we are committed to following the Code of Fundraising Practice and upholding its Fundraising Promise. Our fundraising strategies encompass various methods, including:

Most fundraising activities are conducted by our staff and volunteers, though we occasionally collaborate with thirdparty organisations. These partners are required to adhere to our fundraising standards through formal agreements.

CODE OF FUNDRAISING PRACTICE

In 2023, we continued to enhance our policies, including our Complaints Policy, and integrated the Code of Fundraising Practice into our procedures. Our recruitment process for fundraisers is formal, and all staff members are trained to comply with the Code. We regularly monitor fundraising conduct through one-on-one meetings with line managers.

PROTECTING VULNERABLE PEOPLE

Human Appeal is dedicated to following the Fundraising Regulator’s Code of Fundraising Practice, particularly regarding the protection of vulnerable individuals. We ensure that our staff and volunteers are thoroughly briefed on best practices to identify, support, and protect vulnerable people before they engage in fundraising activities.

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Human Appeal Annual Report & Financial Statements 2023

In 2023, Human Appeal overcame global tragedies and economic challenges to achieve remarkable success. We saw a 57% year-on-year increase in digital income and strengthened our global communications and PR efforts. Innovations in our products and platforms allowed us to expand online sales and accelerate digital strategies to meet our customers’ needs.

HIGHLIGHTS FROM OUR WORK

DIGITAL COMMUNICATIONS

We enhanced our engagement and retention of supporters through various digital communications:

Despite the recession, we achieved record-breaking results for our Ramadan and Qurbani campaigns. Key to our success was our ability to adapt our campaign daily and adjust our websites hourly to match audience behaviour during Ramadan and Qurbani. This year, we had the right campaign messaging, positioning, product mix, and agility to change.

We continued growing our digital fundraising income by launching a continuous brand campaign to innovate and transform the public’s perception of Human Appeal, increasing their consideration to support our work. We positioned ourselves as the charity of choice in the Muslim faith market and ran two of the most successful charity TV Live appeals during Ramadan 2023: Save Al Imaan Hospital and 1-to-1 Medical Sponsorship appeals.

COMMUNICATIONS

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

GROWING OUR ONLINE PRESENCE

In the digital space, we demonstrated flexibility and resilience, creating innovative products, platforms, and offerings that combined value, choice, aspiration, affinity, convenience, and exclusivity. This positioned us for a record-breaking year in 2023, helping unlock growth and reduce churn rates.

We introduced “The Jummah Club,” a new automation tool that allows donors to set up weekly donations to causes they love every Friday - or Jummah - the most important day of the week in the Muslim faith. This follows the success of “Your 30/10 Nights” and “My Best 10 Days,” which experienced record-breaking income in 2023.

We developed and rolled out “My Jannah Account” across our websites, allowing donors to get more out of being a Human Appeal donor. Fast, convenient, and secure, it offers personalised feedback, a faster donation process, tax receipts, and enhanced security features.

Our website upgrade to Umbraco v10 brought numerous benefits: better support, faster speed, easier load balancing and redundancy, cleaner code branches, improved editor experience, enhanced security, and improved SEO. Additionally, we implemented a backup payment provider for our websites, reducing and spreading risk across our online sales.

A YEAR OF EMERGENCIES

In 2023, we faced unprecedented challenges supporting the most vulnerable in crises - from the persistent wars in Gaza and Sudan, multiple earthquakes in Türkiye and Syria, Morocco, and Afghanistan, devastating floods in Libya and Somalia, to global hunger crises, climate instability, and rising living costs. Our Emergency Fund raised £13 million, allowing us to respond to lesser-covered crises.

Human Appeal was uniquely poised to respond swiftly to these crises. Our dedicated creative teams coordinated robust coverage of our efforts on the ground. Through powerful, awarenessdriving media coverage, our fundraising team engaged with supporters through various channels. Working with influencers, businesses, and the wider community, we raised crucial funds that directly provided aid to some of the world’s poorest communities.

EXPANDING OUR REACH

To reach wider audiences for fundraising and support, we opened new fundraising offices in Belgium and Canada. Though still in the early stages, these offices will enable the Human Appeal family to have a more significant impact on the lives of vulnerable people around the world, reaching new markets of supporters and volunteers.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

PUBLIC RELATIONS, RESEARCH & ADVOCACY

GLOBAL PR HIGHLIGHTS

Human Appeal sustained its Global PR effort in 2023, securing itself a position in the top two for PR share of voice (SOV) with 13.2% within the category of top 10 faith-based Muslim charities. In terms of PR media reach share, Human Appeal also ranked in the top two within the same category with a reach share of 6.5% for 2023.

The majority of PR coverage over the year recorded a positive prominence, with 2,833 positive online news mentions as well as 515 TV and radio broadcast mentions, 70 in print and 40 online.

Media coverage included Human Appeal’s emergency aid response to the devastating earthquake in Türkiye and northwest Syria with 837 pieces of media coverage including Time magazine, SKY News, TRT World, Al Jazeera International, CNN, CBS, ITV News, and Yahoo News.

Likewise, Human Appeal’s emergency response to the tragic earthquake in Morocco was mentioned in outlets including The Washington Post, BBC TV, BBC Radio, CGTN America TV, Al Araby TV, and BBC Arabic.

Our humanitarian work in Somalia was the subject of a special feature article by BBC Online. 21 UK newspapers and media sites reported on our annual Comedy Takeover Tour, and across the nation we featured in interviews with BBC radio stations during our annual Winter Wrap Up initiative.

Human Appeal’s CEO was interviewed for the prestigious US Magazine Authority on the expansion of the charity to the USA and the guiding principles of Human Appeal.

The UK newspaper Metro featured a first-person perspective piece on the relief efforts in Türkiye of our Deputy CEO, Owais Khan following the massive earthquake in 2023.

The past year saw multiple international celebrities announcing donations to support our emergency appeals for Türkiye, Syria, Morocco and Gaza. The celebrities hailed from the fields of motorsports, cosmetics, performing arts, and fashion.

ADVOCACY HIGHLIGHTS

Greater Manchester Mayor Andy Burnham visited one of the coat collection points in support of Human Appeal’s annual winter Wrap up initiative.

CNN International listed Human Appeal as a vetted charity as part of its Impact Your World initiative that covers global emergencies.

The BORGEN Project, a leading US-based NGO, highlighted Human Appeal as one of the top 5 international charities responding to the Pakistan floods.

Human Appeal conducted a tie-up with Hellmann’s to deliver food parcels across the UK cities of London, Manchester, and Birmingham as part of a joint initiative called “Iftar for All” during Ramadan 2023.

Leading UK Charity Magazine Third Sector shortlisted Human Appeal for the Business Partnership Awards 2023 for its winter Wrap Up campaign with SafeStore.

RESEARCH HIGHLIGHTS

Human Appeal commissioned a white paper in 2023 on Diversity and Charity Volunteering. The White Paper was distributed to UK MPs and Parliamentary APPGs.

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Human Appeal Annual Report & Financial Statements 2023

VOLUNTEERING PROGRAMME

This year saw a growth of our volunteering department, with 470 more volunteers attending events than in 2022, and an increase in funds raised by £57,446. We also recruited 3,738 more volunteers to our roster, 1,318 of whom became actively involved in our work in 2023.

OVERALL 2023 STRATEGY AND IMPACT

In 2023, 3,335 volunteers raised a total of £287,596 by donating a total of 18,871 hours – equivalent to more than £200,000-worth of work.

VOLUNTEER RETREAT

Between 18 and 20 August, we invited our most active volunteer team leaders and most promising potential leaders to a volunteer retreat. Participants had the chance to take part in team building activities such as archery and zip-lining, and we provided training on volunteer management, event organisation, and self-growth.

COMMUNITY SUPPORT EVENTS

Our volunteers work hard to support marginalised communities around the world, but we also ensure that we give back to local communities too. In 2023, 98 volunteers gave 313 hours across 10 community events, such as park clean ups, hot meals to homeless people, and food bank parcelling.

LIGHT UPON LIGHT

Our annual Light Upon Light event has grown from a single dinner to a series of dinners and events with Mufti Menk. In 2023, 1,166 volunteers gave 10,348 hours to 19 events and dinners for the Light Upon Light series alone.

USA VOLUNTEERING IMPACT

In 2023, Human Appeal anchored more securely in the United States, including through expanding our volunteer teams.

This year, we established volunteer teams in Houston, Dallas, Austin, New York, New Jersey, Tracy, Michigan, and Virginia. We also worked with university societies, including Houston MSA and COMET Houston, to recruit volunteers and raise funds for our work.

In 2023, 142 volunteers – including 68 new recruits – donated 430 hours of time to our activities in the US, including the Comedy Tour and the ICNA Convention. We recruited a total of 249 volunteers to our roster in 2023.

This year, volunteers supported our food bank partnership with 13 food banks across the US by packing food, welcoming visitors, and distributing food parcels. Our volunteers raised funds for 3 campaigns – the Morocco earthquake, the Gaza emergency, and our Orphan Sponsorship campaign.

In 2024, the volunteering team would like to recruit 4 volunteer assistants to support the team during Ramadan.

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Human Appeal Annual Report & Financial Statements 2023

Human Appeal Annual Report & Financial Statements 2023

PEOPLE AND CULTURE

In 2023, we worked to support and empower 103 staff employed across Manchester, Birmingham, and London. This year, we engaged a provider for occupational health assessments and maintained our Silver status at our Investor in People review. During this review our staff reported overwhelmingly positive feedback, including:

OVERALL STRATEGY

To maintain our Silver status in the Investors in People review, which is assessed every three years: in 2020, our rating was upgraded from Bronze to Silver. In 2023, we successfully retained this Silver status.

To expand our internal training portfolio by developing more training modules for our e-learning platform to ensure a greater level of understanding and compliance across all areas in the organisation.

Staff perform a course refresh annually.

To recruit a HR employee in the US office to facilitate the expansion of our work there through recruitment and establishing our locally-tailored policies and procedures, induction, training, rewards package and other recruitment essentials.

To improve our online information transparency and support for employees. This requires creating 2 online hubs on SharePoint for employees and managers respectively. The employee hub includes essential documents, including the Employee Handbook, salary scale, competency model, and the rewards leaflet. The manager’s hub includes the manager’s handbook, objective-setting guide, and probation and appraisal forms.

To improve our internal record-keeping. To this end we conducted a forensic personnel files audit and redesign.

To improve employee attendance rates. In 2023 we have been compiling weekly attendance reports which resulted in improved office attendance.

To continue our focus on employee wellbeing through staff calls during our peak period, engaging an occupational health provider and launching a wellbeing committee.

To survey inflation in all country offices to align pay with ethical market standards.

To assess and remedy global HR gaps and establish a global payroll function and global induction.

To establish global hubs in Türkiye and Pakistan for global hiring, and hiring staff for new offices in Senegal and Sudan.

DIVERSITY AND INCLUSION WORK

We continued to maintain our Equality and Diversity policies in field offices, in accordance with local customs and laws.

All organisations in the UK with more than 250 employees must publish a gender pay gap report. In anticipation of Human Appeal reaching this level in the next two years, we completed our first report and submitted it to the Board of Directors and Board of Trustees with recommendations.

Increased female hires, with a focus on leadership level. Equal shortlisting of male and female CVs during hiring. Broader recruitment advertising to increase diverse hires.

Globally, we have monthly reporting on gender ratios per country which is fed back to recruitment in order to drive equity in recruitment.

Gender equality and social inclusion policy has been drafted and is pending approval.

STAFF WELLBEING AND SAFEGUARDING

In 2023 we conducted wellbeing calls to staff across our peak period of Ramadan as well as to welfare checks to staff affected by emergencies, such as in Palestine and Türkiye. We engaged a provider for occupational health assessments. We also launched a wellbeing committee, made up of a crosssection of staff volunteers from across the organisation to promote employee wellbeing issues and initiatives.

In-person visits to country offices to assess safeguarding, wellbeing, health and safety of offices, and virtual visits for hard-to-access offices. We also carried out an anonymised global satisfaction survey to all country offices

All staff were retrained on safeguarding beneficiaries, an annual obligation. Responsibility for safeguarding was handed over to our Performance and Accountability department from People and Culture.

GLOBAL POLICIES DEVELOPED

A Sharia-compliant alternative to life or disablement policy installed, which also saves money annually.

Established an emergency human resources response process and learning actions for when a country office is affected by an emergency. This includes tracking wellbeing, staff counselling and emergency support allowances.

Escalation framework installed that ensures timely escalation of critical issues without delay. Attendance of UK NGO forum for human resources learning with 14 other charities

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Human Appeal Annual Report & Financial Statements 2023

CARBON AND ENERGY REPORTING

ANNUAL SECR STATEMENT HUMAN APPEAL

Period:
YE 31/12/23
Total Gross tCO2e*:
905
Total Net tCO2e:905
tCO2e = tonnes of carbon dioxide and equivalent gases (tCO2e)
Energy
YE 31/12/23
(kWh)
Standard Energy
176,266
Renewable Energy
0
Total
176,266*
Total tCO2e by Scope &
GHG Protocol Category
YE 31/01/23
(tCO2e)
Total tCO2e by Scope &
GHG Protocol Category
YE 31/01/23
(tCO2e)
Scope 1
(Total)
13
C0.1 Site Energy
13
C0.2 Controlled Vehicles & Plant
-
C0.3 Refrigerants
-
C0.4 Other -
**Scope 2 ** (Location-based)
4
(Market-based)
-

Overview

Scope 3
(Total)
888
C1.1 – Water Supplied -
C1.2 - Purchased Goods & Services -
C2 - Capital Goods -
C3 - Fuel & energy-related
activities
100
C4 - Upstream Transportation &
Distribution
-
C5 - Waste Generated In
Operations (inc waste water) -
C6 - Business Travel 788
C7.1 - Employee Commuting
C7.2 - Homeworking
C8 - Upstream Leased Assets
C9 - Downstream Transport &
Distribution
-
-
-
-
C10 - Processing of sold products -
C11 - Use of sold products -
C12 - End-of-life treatment of
sold products -
C13 - Downstream leased assets -
C14 - Franchises -
C15 - Investments -
All Scopes tCO2e (Gross)
All Scopes tCO2e (Net)
905
905

As part of the Streamlined Energy and Carbon Reporting (SECR) regulations, Human Appeal are reporting their annual greenhouse gas emissions from 01/01/2023 to 31/12/2023. This includes all emissions sources for scopes 1 and 2 plus scope 3 emissions we deem ourselves responsible for where information is practically available.

Methodology

The methodology used to calculate our emissions is based on financial control in accordance with the principles of ISO 14064 and the WRI/WBCSD GHG Reporting Protocols (revised edition). The software tool CEn-Calc has been utilised in the calculation of the emissions, utilising conversion factors for the specific period reported as issued by the UK government with the inclusion’ of well to wheel upstream factors. Out of scope/biogenic conversions have also been excluded from the boundary.

For clarity ‘Gross tCO2e’ has been developed using then national grid standard carbon emission factor whereas ‘Net tCO2e’ has been developed using market-based emission factor where a REGO/RGGO certificate is present.

For the purposes of this statement carbon credits retired to offset residual annual emissions have not been counted within the Net values reported here.

We have selected the following intensity ratios as these most effectively reflect our emissions performance, enable development of our emissions management strategy and strategic decisions to be made.

Materiality: +/- 14.5% returns a ‘Fair’ level of confidence with the financial control basis used for the data collection, scope and boundary.

Intensity Ratios

Intensity Ratios
Gross tCO2e/relative unit
Intensity Ratio 1
tCO2e / Turnover (£000’s)
YE 31/12/23
(tCO2e)
0.016
Intensity Ratio 2
tCO2e / FTE
4.691
Intensity Ratio 3
tCO2e / ‘000 Beneficiaries 0.207
Served.

Justifications for Undisclosed Information, Estimation &

Comparability of Information

The following scope 3 categories have been included within this emissions statement.

Emissions & Energy Efficiency Actions Taken

Human Appeal has taken the following principle energy effiency actions:

Current Targets

As this is the first SECR, Human Appeal haven’t set any carbon or energy reduction targets yet. These will be reviewed and published as part of a carbon reduction strategy.

Further Information

As part of the annual preparation of this SECR statement a detailed analysis and methodology background report is developed which includes data limitations, wider analysis and a full supporting evidence file.

I confirm that the information above is consistent with Human Appeal’s financial statements and has been prepared in accordance with applicable legal requirements and best practice. As far as is reasonable, all statements have been ascertained to be a true reflection of Human Appeal’s carbon footprint and objectives for the financial year ending 31/12/23 .

Signed:

Date:

Name: Position:

On Behalf of: Human Appeal

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Human Appeal Annual Report & Financial Statements 2023

PRINCIPAL RISKS AND UNCERTAINTIES

Human Appeal works across multiple jurisdictions in which security, political uncertainty and fragile economies may mean some risk is inevitable. With over 32 years of institutional knowledge and experience, we have in place an active assurance framework and risk management protocols to manage and mitigate risks across the charity and our areas of operation.

Human Appeal categorises risk in a number of ways including strategic and operational. Strategic risks present a significant threat to the charity achieving its long-term ambitions. They are monitored closely by both the senior leadership team and Board of Trustees. The Executive Team focuses closely on the Strategic Risk Register to identify areas of risk to the organisation and ensures that effective action is taken in mitigation.

Operational risks mainly concern internal processes and controls and are managed through effective control systems and good practices and monitored weekly by the Board of Directors. Departmental risk registers are maintained by Operational Directors and reviewed and monitored by Internal Audit.

There is some fluidity between the risk registers, with severe operational risks being elevated to the Strategic Risk Register when appropriate. Risks are categorised according to the likelihood of their occurrence and potential impact on the organisation. In line with our Risk Management Policy, the Board of Trustees consider the risk tolerance of the organisation, management examine and follow-up strategies to mitigate the risks.

The Internal Audit unit of Human Appeal consists of an Internal Audit Manager and 3 Internal Auditors, two of whom are based overseas in our Türkiye and Pakistan offices. The establishment of team members in some of our overseas offices provides the Trustees with increased levels of assurance regarding the effectiveness of governance, risk management and control. These activities are augmented by external auditors to provide wider expertise in our auditing activity. Human Appeal are members of the Core Humanitarian Standard on Quality and Accountability and are currently pursuing accreditation through the awarding body which will facilitate the maintenance of consistent quality in the design of systems and implementation of processes.

The Internal Audit unit prepares an annual Internal Audit Strategy in accordance with the Chartered Institute of Internal Auditors’ standards. This plan follows a risk-based mitigation approach to identify areas requiring review and is addressed by completing a comprehensive needs assessment. This programme is in addition to audit exercises conducted in-house by the operational functions and also urgent investigations requested by the Trustees or CEO and in cases where advice is received from our external financial auditors. Our internal audit is governed by the principles of transparency, accountability and effectiveness. They also work closely with the compliance unit and both are represented at the weekly Board of Directors and quarterly Finance and Audit Committee meetings.

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Human Appeal Annual Report & Financial Statements 2023

MAJOR RISKS

The following risks were identified at an organisational level. For each risk, specific actions and performance indicators are monitored proactively by senior management and the Board of Trustees.

RISKS AND UNCERTAINTIES

Risk of lack of sufficient monitoring and oversight of country offices

Human Appeal’s financial and reputational prospects rely on strong control and oversight over our field office operations. Should a serious issue occur and enter the public domain due to mismanagement, the organisation may suffer a major backlash, damage to reputation, and loss of donor confidence.

There are inherent risks in overseeing the provision of humanitarian aid in the most marginalised regions of the world. These include political instability, military conflict, distance from HQ, working with displaced communities and many other difficult circumstances. These factors can create difficulties for individuals delivering our work and carry the risk of unwise decisions being made or incorrect actions being taken.

CURRENT AND PLANNED MITIGATING ACTIONS AND CONTROLS

Risk of experiencing fraud, bribery, corruption and criminal exploitation

The nature and location of our work increases the risk of fraud and corruption. Any cases of this nature can potentially result in significant reputational damage, leading to loss in donor confidence and loss of institutional donor funding.

Risk of staff members not adhering to internal and external policies and procedures

Non-compliance with regulatory standards could lead to staff members performing inconsistently, violating relevant laws and regulations which could result in significant reputational damage, loss of donor confidence and/or potential loss of institutional donor funding.

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Human Appeal Annual Report & Financial Statements 2023

Risk of non-adherence to Governance
and Compliance structure
The complex governance, regulatory and
compliance environment of INGOs may result
in Human Appeal failing to comply with new
regulations which may lead to reputational
damage or sanctions by the regulator.

Human Appeal has created a Quality
management unit tasked with monitoring
program quality, including the establishment
of a quality management system (QMS).

Strategic donors have been identifed
and regular benchmarking conducted
to establish donors’ global eligibility and
capacity requirements.

An organisational register exists to record
ongoing Third Party audits, monitoring visits
and micro-assessments with robust action
plans to address fndings.

Human Appeal continuously reviews charity
regulations and guidelines to ensure
incorporation in our systems and processes.

As previously highlighted, an internal control
framework has been developed covering
aspects of governance, risk management and
control. The framework is currently under
review by the directors, trustees and CEO.
Risk of Human Appeal being
subject to negative publicity
Negative publicity could have a detrimental
efect on Human Appeal’s reputation,
undermine the trust of donors, and reduce our
infuence with important stakeholders. These
efects could result in a loss of revenue and
threaten our institutional funding sources.

A crisis management strategy has been
devised by the Communications Department
to ensure consistent delivery of key messages
through a nominated spokesperson.

Human Appeal has subscribed to new media
monitoring software to alert us to adverse
media comments.

When serious incidents are reported, the
Communications Department is alerted at an
early stage enabling response preparation.
Risk of breaching
safeguarding guidelines
Due to the nature of our work as well
as some previous safeguarding cases/
incidents in our feld ofce locations, this
area remains a high priority which requires
ongoing monitoring, reporting and oversight.

Human Appeal has a robust safeguarding
policy in place, forming an integral part of our
Employee Handbook.

Safeguarding campaign rolled out to all
Human Appeal ofces.

A 24-hour helpline and email address is
available to all Human Appeal staf.

Safeguarding training has prepared staf for
professional Safeguarding investigations.

Mandatory safeguarding training is delivered
annually to all Human Appeal staf which
requires them to achieve a minimum standard.
Risk of uncertainty due to
macroeconomic and
geopolitical factors
The risks of infation, interest rate volatility,
the increasing cost of living and goods and
services, energy and fuel price rises have had
adverse efects worldwide and also impact
Human Appeal and its partners, donors and
benefciaries. These efects were precipitated
by the continuing confict in Ukraine with the
adverse efect on global oil and gas prices and
has been exacerbated by the confict in Gaza/
Israel and other Middle Eastern countries; Yemen
(including the Red Sea confict), Iraq, and Syria.
Whilst the major efects have reduced slightly
since the initial impact, this issue remains
a threat to the price of goods and services,
creating uncertainty in Human Appeals’ ability
to fulfl contracts, most notably in areas where
we provide humanitarian aid and our feld ofce
locations, infation is reportedly signifcantly
higher, leading to price pressures.

In response to the cost-of-living crisis, Human
Appeal has established new fundraising
operations in North America and Europe in
order to diversify its income sources which are
producing additional income.

A detailed review of expenditure budgets is
conducted annually to take account of pressure
on income and planned expenditure levels. Global
price rises for food, technology and building
materials afects our work for benefciaries.

A review of existing contracts was conducted
to lock-in current/reduced prices wherever
possible, fxing prices in hard currency.

A review of warehouse capacity was undertaken
to ensure goods purchased at existing prices
could be accommodated.

Global procurement activities have been
aligned to ensure costs are combined and bulk
purchasing maximised.

The assumptions and estimations used have
been stress tested and fexed to take into account
uncertainties and risk.
Risks associated with on-boarding
new partners in Human Appeal
country ofces
When taking on new partners in country
ofces there is an ongoing risk that the on-
boarding process is not followed correctly.
Country ofces must ensure they seek the
appropriate approval from our compliance
function and follow the due diligence process.

A robust process has been developed to
ensure Human Appeal’s country ofces
always on-board new partners efectively.

A recurring training programme has been
initiated in our country ofces to ensure the
correct due diligence process is followed.

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Human Appeal Annual Report & Financial Statements 2023

Risks of Data Security and

Cyber Hacking

Like any organisation, Human Appeal is at risk of unauthorised parties accessing our data and/ or systems for the purposes of stealing that data or committing financial fraud. Computer systems can be infected by viruses, adware and spyware which could have a harmful effect on our operations and security. Identity theft can also be perpetrated by the misuse of information both within and external to the organisation. Harmful parties could exploit any IT system vulnerabilities to facilitate the theft, manipulation or corruption of both personal and confidential data. The indiscriminate use of Artificial Intelligence could also pose risks to Human Appeal.

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Human Appeal Annual Report & Financial Statements 2023

STRUCTURE, GOVERNANCE, AND MANAGEMENT

GOVERNING DOCUMENT

Human Appeal is an international non-governmental organisation (NGO) incorporated in the United Kingdom as a company limited by guarantee at Companies House in England. It is registered as a charity with the Charity Commission of England and Wales as well as with the Office of the Scottish Charity Regulator (OSCR).

Human Appeal works across the globe to strengthen humanity’s fight against poverty, social injustice, and natural disasters through the provision of immediate relief and the establishment of self-sustaining and long-term development programmes.

Human Appeal was formerly known as Human Appeal International and was legally established in 1991 by a trust deed and registered in 2013 with the Charity Commission under registration number 1005733. In 2014, Human Appeal changed its legal structure, registering as a company limited by guarantee at Companies House in England 22nd March 2004, and with the Charity Commission 21st October 2013 under registration number 1154288. The funds in the original trust were transferred to the newly incorporated company, and thereafter the original trust was de-registered on 26th February 2014. Human Appeal has been operating under the company structure to this day. Human Appeal’s name change was reflected by Companies House on 1st October 2016.

Human Appeal’s objectives, as enshrined in its governing document, are:

• The prevention or relief of poverty anywhere in the world by providing grants, items, and services to vulnerable individuals and/or charities or other organisations working to prevent or relieve poverty.

• The prevention or relief of poverty or financial hardship anywhere in the world by providing or assisting in the provision of education, training, healthcare, or the necessary support to enable individuals to generate a sustainable income and be self-sufficient.

Human Appeal’s vision is a just, caring, sustainable world, and its mission statement is to:

Human Appeal undertakes its work with the following values in mind:

Key risk management, financial policies, and procedures:

BOARD OF TRUSTEES

The Board of Trustees directs and oversees the charity. The Board appraises the CEO and the executive management team and oversees strategic planning, governance and regulatory requirements.

Recruitment and appointment of Trustees

New Trustees are nominated by members of the Board of Trustees, interviewed and then appointed if they have the necessary skills and knowledge to contribute to the charity’s development and management. All Trustees are volunteers who dedicate their time, skills, knowledge, and experience to Human Appeal.

Trustee induction and training

To ensure Human Appeal benefits from a professional, appropriate Board, Trustees are provided with a comprehensive induction and ongoing training in new or emerging areas of responsibility. New Trustees receive a full overview of the strategic and operational functions, their legal obligations under charity laws and regulations (including the charity’s Memorandum and Articles of Association), the decision-making process, recent financial performance, future plans, and objectives of the charity. They also meet other Trustees, the leadership team, and key employees.

The CEO and Executive Director keep Trustees up to date with changes in regulatory standards and training possibilities. We continually evaluate the board’s effectiveness. The Board of Trustees receives regular performance reports and annual financial reports, plans, and budgets.

Organisation leadership

The CEO is accountable to the Board of Trustees and, along with other senior staff, is responsible for the day-to-day management of the organisation. The CEO chairs the leadership executive team, which is made up of key functional leaders. The leadership team ensures the policies agreed by the Board of Trustees are implemented and they also support the work of other staff and volunteers.

Responsibilities of leadership

The Trustees - who are also directors of Human Appeal for the purposes of company law – are responsible for preparing the Trustees’ Report. This includes the Strategic Report and the financial statements in accordance with applicable law and the United Kingdom Generally Accepted Accounting Practice.

Company law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company, of incoming resources and application of resources, and of including income and expenditure. In preparing these financial statements, the Trustees are required to:

Select suitable accounting policies and apply them consistently,

Observe the methods and principles in the Charity Commission Statement of Recommended Practice (SORP 2015),

Make judgments and accounting estimates that are reasonable and prudent,

State whether applicable UK accounting standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements,

Prepare the financial statements on a “going concern” basis, unless it is inappropriate to presume that the charitable group will continue in operation.

The Trustees must maintain adequate accounting records that, at any time, disclose with reasonable accuracy the financial position of the charitable company and group that enables them to ensure that the financial statements comply with the Companies Act 2006. They are responsible for safeguarding the assets of the charitable company and, therefore, for taking reasonable steps to prevent and detect fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website.

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Human Appeal Annual Report & Financial Statements 2023

STATEMENT ON DISCLOSURE OF INFORMATION TO THE AUDITORS

COMPANY LIMITED BY GUARANTEE

Members of the charity guarantee to contribute an amount not exceeding £1 to the net assets of the charity in the event of winding up. The total number of such guarantees on 31st December 2023 was four. The Trustees are members of the charity but this entitles them to voting rights. The Trustees have no beneficial interest in the charity.

PUBLIC BENEFIT

The Trustees have taken into account the statutory duties of public benefit. This report highlights examples of Human Appeal’s activities that illustrate how our work fulfils public benefit and the positive impact it brings to individuals and communities globally, irrespective of their race, religion, or creed. We develop strategic plans to make certain that we provide maximum public benefit and achieve our strategic objectives, which fall under purposes defined by the Charities Act 2011. In setting the charity’s

objectives and planning activities, the Trustees have given careful consideration to the Charity Commission’s general guidance on public benefit.

REMINERATION POLICY

FOR KEY MANAGEMENT PERSONNEL

None of the Trustees receive remuneration or other benefit from their work with the charity. Any connection between a Trustee or senior manager with a key donor, beneficiary, supplier, or contractor must be disclosed to the full Board of Trustees in the same way as any other contractual relationship with a related party would be declared. In the past year, no such related party transactions were reported.

We believe that the opportunity to have a positive impact on the lives of vulnerable people is an important part of the total reward of working for Human Appeal, especially at management level.

In setting appropriate pay levels for key personnel, our remuneration policy reflects and takes into consideration specific matters such as the assignments and responsibilities undertaken. In addition, the remuneration policy helps promote long-term goals for safeguarding our company’s interests. Benchmarking is undertaken to ensure that the remuneration of key personnel matches the level in comparable organisations, whilst also taking into consideration the required competencies, effort, and the scope of work.

STANDARDS, PRINCIPLES, AND CODES

DIRECTORS’ DUTIES

How Human Appeal Directors have complied with their duties in regard to the following:

The likely consequences of any decision in the long term.

Trustees work to an approved strategy and are in the process of developing a new strategy for 2025-30 onward. This includes an assessment of the external environment and how that is likely to impact on the organisation. Trustees agree an annual operation plan which includes an assessment

of the longer-term impacts and ensures appropriate monitoring arrangements are in place. The Board may choose to delegate Sub Committees to undertake detailed analysis of plans and report back on their findings.

The interest of the company’s employees.

The impact of major decisions on staff are discussed by the Board who also receive regular updates on staff pay; health and safety; and safeguarding.

The Board receives a summary of the annual engagement survey which highlights both strengths and areas for potential improvement on employment matters and how these will be mitigated through specific actions.

The need to foster the company’s business relationships with supporters, suppliers, influencers and others.

The Board receives regular updates on supporters’ complaint levels and any underlying themes. In addition, senior managers consult with key partners annually, feedback from which is shared with the Board. The Board regularly discusses the nature of the relationships it wants with key stakeholders and there are clear processes for engagement with influencers, suppliers and donors.

The impact of the company’s operations on the community and the environment.

Human Appeal’s key objectives are Saving Lives/Human Dignity & Empowering Local Communities. The Board receives regular updates on the work that funds raised are being used for, to ensure funds are used efficiently and effectively. In addition, an assurance framework is in place to ensure compliance requirements for funding are met and the expected impact is delivered.

The desirability of the company maintaining a reputation for high standards of business conduct.

The nature of Human Appeal’s work as a charity makes the maintenance of its reputation for keeping high standards of particular importance. Appropriate systems and processes are in place to ensure the highest standards in business conduct. The senior leadership team will also update the Board with any matters that may have given rise to a reputational risk including any mitigating actions being taken.

The need to act fairly between members of Human Appeal

As a registered charity Human Appeal does not have shareholders. The Trustees, who are members of the company, ensure that any surpluses are invested back into the business for the benefit of those for whom we provide aid and support.

COMMITMENT TO STANDARDS & ACCOUNTABILITY

We are committed to industry-specific standards, principles, and codes in addition to Investors in People and the ISO 9001 management system. We are committed to applying the Sphere Humanitarian Charter and Minimum Standards in responding to humanitarian crises. We also adhere to:

POLICY OF EMPLOYMENT OF PEOPLE WITH DISABILITIES

Our policy for the employment of people with disabilities and its adherence to the Equality Act 2010 ensures our strong commitment to developing the diversity of our staff and volunteers. We work to achieve this through equal opportunity policies, training, and practical action. This includes encouraging applications from people with disabilities, developing their skills, and taking every reasonable measure to adapt our premises and working conditions to enable them to work or volunteer with us.

We will continue to ensure that:

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Human Appeal Annual Report & Financial Statements 2023

FINANCIAL REVIEW

INCOME

Our continued focus on online campaigns supported by traditional fundraising has helped Human Appeal to navigate another successful and productive year. The establishment of new income generating country offices has also contributed to this success allowing new donors from new regions to get involved in our global projects.

2023 was sadly marked by an increased number of natural disasters around the world. The need has never been greater because of the earthquakes in Türkiye, Syria, Morocco and Afghanistan, the flooding in Libya and the war in Palestine.

We are deeply grateful to our supporters both in the UK and globally whose generosity ensured growth in our total income of 31% up to £56.2 million compared to last year’s total of £43 million. Compared to pre-pandemic (2019: £19.4 million) that’s an increase of 190% (2023: £56.2 million). Gifts in kind contributed £7 million to this total. These robust levels of support in the face of increasingly difficult circumstances has continued into 2024 due to the ongoing war in Palestine, enabling us to continue the pursuit of our growth ambitions to fund more projects for more beneficiaries in diverse parts of the world.

There was a decrease in institutional funding to £1.7 million from £3.1 million last year. We revealed in last year’s Annual Report that we were formulating plans to enable our charity to respond to the escalating impact of climate change on vulnerability to disasters and shocks. These plans allowed us to respond to the emergencies mentioned above.

EXPENDITURE

In 2023, we spent £33.4 million on charitable activities. Major areas of expenditure were orphans and child welfare (£6.7 million), food security (£14.9 million), and humanitarian response (£3.2 million).

Combined, these areas accounted for 76% of our charitable spending in 2023. Our specific achievements by geographical area with this expenditure are described throughout this report.

Our expenditure on raising funds during 2023 rose to £15.5 million from £11.9 million in 2022, as we attempted to offset the negative impact of the factors outlined in the above previous paragraphs. In 2023, we spent £193k on developing our fundraising partners’ capabilities across Europe and USA, who in turn raised funds enabling projects to be delivered by the Human Appeal family to change and save lives around the world. USA has shown huge potential and growth in such a short period of time as a result we continue to plan investing to increase spending on the development of existing and additional overseas partner offices in the USA and Canada.

TRUSTEES’ ASSESSMENT OF GOING CONCERN

The Board of Trustees has assessed Human Appeal’s ability to continue as a going concern. In forming their conclusion, the Trustees have considered numerous factors and key risks. These include the ongoing costs and rising costs of delivery, the impact of inflation worldwide and the cost of living crisis, all of which can have a negative impact on the charity.

Human Appeal continues to develop appropriate policies and robust systems to safeguard all stakeholders and ensure any risks are recognised, monitored, and mitigated.

Income in 2023 continued to grow from the previous year with an uplift from fundraising activities across the board and the growth of our partner office in America. The continued review and assessment of strategies and the unlocking of our CRM system has contributed to our success. Any ongoing or future impact of external factors have been considered and the anticipated effects have been built into our 2024 and 2025 budgets and forecasts.

The key risk in our financial model is from a reduction in income, and so potential income has been stress tested to ensure that expenditure levels can be maintained within a variety of income streams. A detailed review of expenditure budgets was conducted for the remainder of 2024 and 2025 to assess pressure on income and planned expenditure levels, taking

into account global price rises. Moreover, we have started working towards our 5-year strategy plan to increase income, open new income generating offices and expand our reach to beneficiaries in need. New fundraising operations in Belgium and Canada have already been established in order to diversify income sources. Human Appeal is continuing to look at ways to diversify and reduce risk associated with income levels.

The Board of Trustees has considered the latest information and evidence available and have determined that there is a reasonable expectation that Human Appeal will have the resources to continue in operational existence for the near future. Cash inflows have continued to grow in 2023 with increased reserves securing project pipeline for 2024 and beyond. The Board of Trustees is confident there are sufficient reserves held at the year end and at the time of publication to manage any foreseeable downturn in the UK and global economy and any further impact from the global pandemic. In addition, the team of executives charged with responsibility for increasing unrestricted reserves have achieved continued success.

The annual financial statements have therefore been prepared on the basis that the charity is a going concern. These financial statements do not include the adjustments that would result if Human Appeal were unable to continue as a going concern.

We are also pleased to report that the Trustees’ decision to facilitate the opening of new partner offices in Canada and Belgium have progressed, strengthening the diversification of income streams. This will help to provide greater financial support for more beneficiaries in the future.

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Human Appeal Annual Report & Financial Statements 2023

STATEMENT OF RESERVES

GENERAL RESERVES (UNRESTRICTED)

Unrestricted reserves are generated when there is no donor stipulation on how funds are utilised. This provides the Trustees with discretion as to how these funds are spent to further Human Appeal’s charitable objectives. The Board of Trustees recognises the need to hold sufficient unrestricted reserves to protect core activities and allow implementation of long-term strategic programmes. Consideration is also given to the fact that disasters and crises are increasing around the world and there is often a need to act swiftly to meet humanitarian objectives. With this specifically in mind the charity continues to maintain an emergency fund with a minimum of £500,000 available. The reserves policy, in summary, ensures that the delivery of our vital programmes across various sectors, is not disrupted by unforeseen circumstances, such as a fall in income or rise in expenditure.

RESTRICTED FUNDS

These funds are tied to a particular purpose, as specified by the donor or as identified at the time of a public appeal. These are spent in accordance with their particular purposes.

As of 31 December 2023 the charity had total reserves of £14m (2022: £6.9m), restricted reserves of £12.5m (2022: £5.8m) and unrestricted funds of £1.5m (2022: £1.1m). After allowing for fixed assets held as unrestricted funds, the charity had -£1.2m free reserves at the balance sheet date (2022: -£1.7m), although the position continues to improve year on year.

The Trustees have a strategy to build up unrestricted reserves to a level acceptable to beneficiaries and partners. A team of executives continues to identify campaigns and tactics required to support the Trustees’ ambitions in this regard. This team reports regularly on progress. At present, all funds held overseas are treated as restricted funds although they may not be so restricted by the donor or by the ask. This is because in practice, these funds will be used in the specific country. Going forward, the trustees will continue to focus on building a reserve over time sufficient to cover at least 6 month’s operating costs and field offices running cost expenditure

The Trustees’ Annual Report, which includes the Strategic Report, has been approved by the trustees and signed on their behalf by:

RESERVES POLICY

Our reserves policy requires that reserves are maintained at a level that ensures our core programme work (including adequately responding to humanitarian disasters and emergencies) could continue during a period of lack of funds, while at the same time ensuring we do not retain income for longer than required, thereby balancing the needs of present and future beneficiaries.

Dr Kamil Omoteso Chair of the Board of Trustees 22 October 2024

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Human Appeal Annual Report & Financial Statements 2023

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF HUMAN APPEAL

OPINION

BASIS FOR OPINION

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

CONCLUSIONS RELATING TO GOING CONCERN

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on Human Appeal’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

OTHER INFORMATION

The other information comprises the information included in the trustees’ annual report, including the strategic report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report, including the strategic report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and the Charities Accounts (Scotland) Regulations 2006 (as amended) require us to report to you if, in our opinion:

RESPONSIBILITIES OF TRUSTEES

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS

We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with regulations made under those Acts.

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Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

CAPABILITY OF THE AUDIT IN DETECTING IRREGULARITIES

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/ auditorsresponsibilities. This description forms part of our auditor’s report.

USE OF OUR REPORT

This report is made solely to the charitable company’s members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and section 44(1) (c) of the Charities and Trustee Investment (Scotland) Act 2005. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Jonathan Orchard (Senior Statutory Auditor)

30 October 2024

for and on behalf of Sayer Vincent LLP, Statutory Auditor Sayer Vincent LLP, 110 Golden Lane, London, EC1Y 0TG Sayer Vincent LLP is eligible to act as auditor in terms of section 1212 of the Companies Act 2006

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Human Appeal Annual Report & Financial Statements 2023

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 DECEMBER 2023

(incorporating income and expenditure account)

Note
Income
Donations and legacies
2
Charitable activities
3
Other trading activities
4
Investments Income
5
Total income
Expenditure
Raising funds
6
Charitable activities
7
Charitable capacity building
9
Total expenditure
Net income/(expenditure)
Transfers between funds
Other recognised gains/ (losses)
Gains on revaluation of investment
properties
Net movement in funds for the
year
Reconciliation of funds
Total funds brought forward
Total funds carried forward
Net (expenditure) / income for the year
Unrestricted
funds
2023
£
8,735,701
-
69,894
43,732
8,849,327
1,137,826
1,974,541
192,944
3,305,311
5,544,016
(5,119,062)
-
424,954
1,105,706
1,530,660
Restricted
funds
2023
£
45,641,918
1,726,551
-
-
47,368,469
14,325,484
31,450,709
-
45,776,193
1,592,276
5,119,062
-
6,711,338
5,828,534
12,539,872
Total
funds
2023
£
54,377,619
1,726,551
69,894
43,732
56,217,796
15,463,310
33,425,250
192,944
49,081,504
7,136,292
-
-
7,136,292
6,934,240
**14,070,532 **
Total
funds
2022
£
39,762,354
3,095,829
133,136
52,751
43,044,070
11,918,333
36,137,342
898,553
48,954,228
(5,910,158)
-
-
(5,910,158)
12,844,398
6,934,240

BALANCE SHEET AS AT 31 DECEMBER 2023

Company no. 08553893

Note
Fixed assets
Intangible assets
15
Tangible fixed assets
16
Investment properties
17
Current assets
Debtors
18
Cash at bank and in hand
23
Creditors: amounts falling due within
one year
19
Net current (liabilities)/assets
Total net assets
The funds of the Charity
20
Unrestricted funds
Restricted funds
Total Charity funds
£
1,182,035
13,783,809
2023
£
123,495
1,867,439
665,000
£
994,383
7,094,707
2022
£
215,390
1,887,264
665,000
2,655,934
11,414,598
2,767,654
4,166,586
14,965,844
(3,551,246)
8,089,090
(3,922,504)
14,070,532 6,934,240
1,530,660
12,539,872
1,105,706
5,828,534
14,070,532 6,934,240

The financial statements were approved by the Board of Trustees on 22[nd] October 2024 and were signed on their behalf by:

All of the Charity’s activities are derived from continuing activities.

The statement of financial activities includes all gains and losses recognised in the current and prior year.

Dr Kamil Omoteso Chair of the Board of Trustees

The notes on pages 91– 112 form part of these financial statements.

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STATEMENT OF CASH FLOWS AS AT 31 DECEMBER 2023

Note
Net cash generated from operating activities
22
Cash flows from investment activities
Bank interest received
Investment property rental income received
Purchase of tangible fixed assets
Proceeds from the sale of tangible fixed assets
Net cash (used in) / generated from investing activities
Increase/Decrease in cash and cash equivalents in the
year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
2023
£
6,733,810
1,732
42,000
(233,026)
144,586
(44,708)
6,689,102
7,094,707
13,783,809
2022
£
(4,647,652)
10,751
42,000
(323,634)
(513)
(271,396)
(4,919,048)
12,013,755
7,094,707

The notes on pages 91 – 112 form part of these financial statements.

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2023

No restatements were required.

1. ACCOUNTING POLICIES

Going concern

Charity information

The Trustees consider there are no material uncertainties regarding the Charity’s ability to continue as a going concern.

Human Appeal (the “Charity”) is a company registered and incorporated in England and Wales, limited by guarantee, without share capital. The company registration number is 08553893. The Charity is registered with the Charity Commission under registration number 1154288 as well as with The Office of the Scottish Charity Regulator under registration number SC046481.

In light of the challenges presented in the financial review, assessments on long term cash flows and scenario planning have facilitated the charities ability to continue as a going concern. The impact of external factors has been considered and the anticipated effects have been built in to our budgets and forecasts taking into consideration worse-case scenarios.

Its registered office and principal place of business is 1 Cheadle Point, Carrs Road, Cheadle, Cheshire, SK8 2BL.

The Trustees have reviewed the financial forecasts and budgets that have been prepared and are satisfied it is appropriate to prepare the annual financial statements for the Charity on a going concern basis.

The Charity is an international humanitarian and development organisation working across 16 countries in Asia, Africa, the Middle East, and Europe.

Basis of preparation of financial statements

Company status

The Charity is a company limited by guarantee. The members of the Charity are the Trustees named on

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) – (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

page 1. In the event of the Charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the Charity.

Income

All income is recognised once the Charity has entitlement to the income, it is probable that the income will be received, and the amount of income receivable can be measured reliably.

The Charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

For legacies, entitlement is taken as the earlier of the date on which either: the Charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably, and the Charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the Charity, or the Charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed if material.

Reconciliation with previous Generally Accepted Accounting Practice

In preparing these financial statements, the Trustees have considered whether in applying the accounting policies required by FRS 102 and the Charities SORP FRS 102 the restatement of comparative items was required.

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Gifts in kind donated for distribution are included at valuation and recognised as income when they are distributed to the projects. Gifts donated for resale are included as income when they are sold.

Donated facilities are included at the value to the Charity where this can be quantified, and a third party is bearing the cost. No amounts are included in the financial statements for services donated by volunteers.

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service.

Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent.

Fundraising costs are those incurred in seeking voluntary contributions and do not include the costs of disseminating information in support of the charitable activities. Support costs are those costs incurred directly in support of expenditure on the objects of the Charity and include project management carried out at Headquarters. Governance costs are those incurred in connection with administration of the Charity and compliance with constitutional and statutory requirements.

Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading activities that raise funds.

Charitable activities and governance costs are costs incurred on the Charity’s operations, including support costs and costs relating to the governance of the

Charity apportioned to charitable activities.

Support costs and governance costs are allocated to costs of raising funds, charitable activities and other expenditure including capacity building based on the number of administrative employees for each activity. The analysis of support costs by each activity is set out in note 10.

All expenditure is inclusive of irrecoverable VAT.

Intangible fixed assets and amortisation

Intangible assets costing £500 or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably. Intangible assets are initially recognised at cost and are subsequently measured at cost net of amortisation and any provision for impairment.

The intangible assets which comprise software are amortised over a period of 5 years.

Tangible fixed assets and depreciation

Investment properties

Investment properties are included in the balance sheet at their open market value and are not depreciated.

Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity; this is normally upon notification of the interest paid or payable by the bank.

Operating leases

Rentals under operating leases are charged to the statement of financial activities incorporating income and expenditure account on a straight-line basis over the lease term.

Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

Cash at bank and in hand

Cash at bank and in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Liabilities and provisions

Liabilities are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised within interest payable and similar charges.

Financial instruments

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

Taxation

As a registered charity, the Charity is exempt from income and corporation tax to the extent that its income and gains are applicable to charitable purposes only. Value added tax (VAT) is not recoverable by the Charity and is therefore included in the relevant costs in the statement of financial activities (as stated in Note 1 - Expenditure).

Foreign currencies

Monetary assets and liabilities denominated in foreign currencies are translated into sterling at rates of exchange ruling at the balance sheet date.

Transactions in foreign currencies are translated into sterling at the rate ruling on the date of the transaction.

Exchange gains and losses are recognised in the statement of financial activities incorporating income and expenditure account.

Pensions

The Charity operates a defined contribution pension scheme and the pension charge represents the amounts payable by the Charity to the fund in respect of the year.

The Charity operates a group personal pension scheme, which effectively means that all employees who join the scheme have their own pension plan, which is a defined contribution scheme. The assets of the pension scheme are held separately from those of the Charity in an independently administered fund. The total contribution owing at 31 December 2023 was £Nil (2022: £Nil).

Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.

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2. Income from donations and legacies

-
Unrestricted
funds
2023
£
Donations
4,725,820
Gift and tax reclaimed
3,299,937
Donated goods and services
-
Donations from fundraising events
709,945
8,735,701
Unrestricted
funds
2022
£
Donations
3,634,465
Gift and tax reclaimed
2,427,428
Donated goods and services
-
Donations from fundraising events
56,690
6,118,583
-
Restricted
funds
2023
£
34,169,018
-
7,019,893
4,453,006
45,641,918
Restricted
funds
2022
£
22,341,668
-
8,493,425
2,808,678
33,643,771
Total
Funds
2023
£
38,894,838
3,299,937
7,019,893
5,162,951
54,377,619
Total
Funds
2022
£
25,976,134
2,427,428
8,493,425
2,865,368
39,762,354

3. Income from charitable activities

Charitable activities
Charitable activities
Unrestricted
funds
2023
£
-
Unrestricted
funds
2022
£
-
Restricted
funds
Total
Funds
2023
2023
£
£
1,726,551
1,726,551
Restricted
funds
Total
Funds
2022
2022
£
£
3,095,829
3,095,829

4. Other trading activities

Ticket sales

Ticket sales

5. Investment income

Property rental income Bank interest receivable

Property rental income Bank interest receivable

Unrestricted
funds
2023
£
69,894
Unrestricted
funds
2022
£
133,136
Restricted
funds
Total
funds
2023
2023
£
£
-
69,894
Restricted
funds
Total
funds
2022
2022
£
£
-
133,136
Unrestricted
funds
2023
£
42,000
1,732
43,732
Unrestricted
funds
2022
£
42,000
10,751
52,751
Restricted
funds
2023
£
-
-
-
Restricted
funds
2022
£
-
-
-
Total
funds
2023
£
42,000
1,732
43,732
Total
funds
2022
£
42,000
10,751
52,751

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6. Costs of raising funds

Fundraising costs
Publicity costs
Event costs
Fundraising staff costs
Fundraising costs
Publicity costs
Event costs
Fundraising staff costs
Unrestricted
funds
Restricted
funds
Total
funds
2023
2023
2023
£
£
£
76,067
957,701
1,033,768
500,586
6,302,483
6,803,069
171,628
2,160,841
2,332,469
389,545
4,904,459
5,294,004
1,137,826
14,325,484
15,463,310
Unrestricted
funds
Restricted
funds
Total
funds
2022
2022
2022
£
£
£
184,547
1,157,538
1,342,085
581,870
3,649,680
4,231,550
360,095
2,258,632
2,618,727
512,349
3,213,622
3,725,971
1,638,861
10,279,472
11,918,333
Total
funds
2023
£
1,033,768
6,803,069
2,332,469
5,294,004
15,463,310
11,918,333

7. Analysis of expenditure on charitable activities

Education
Humanitarian response
Food security
Healthcare
Orphans and child welfare
Water, sanitation and hygiene
General country restricted income
Unrestricted
funds
2023
£
-
-
-
-
-
-
1,974,541
1,974,541
Restricted
funds
2023
£
584,919
3,196,756
14,936,899
1,335,633
6,722,238
1,574,136
3,100,128
31,450,709
Total
funds
2023
£
584,919
3,196,756
14,936,899
1,335,633
6,722,238
1,574,136
5,074,669
33,425,250
Education
Humanitarian response
Food security
Healthcare
Orphans and child welfare
Water, sanitation and hygiene
General country restricted income
Unrestricted
funds
Restricted
funds
Total
funds
2022
2022
2022
£
£
£
-
464,984
464,984
-
2,038,873
2,038,873
-
17,145,034
17,145,034
-
2,834,760
2,834,760
-
7,989,476
7,989,476
-
1,243,899
1,243,899
1,588,203
2,832,113
4,420,316
1,588,203
34,549,139
36,137,342
Unrestricted
funds
Restricted
funds
Total
funds
2022
2022
2022
£
£
£
-
464,984
464,984
-
2,038,873
2,038,873
-
17,145,034
17,145,034
-
2,834,760
2,834,760
-
7,989,476
7,989,476
-
1,243,899
1,243,899
1,588,203
2,832,113
4,420,316
1,588,203
34,549,139
36,137,342
36,137,342

8. Grants to institutions

Al Ataa Charity Organization
Abdelshafi Community Health Association
Advanced Tech Company (Khamis Haboush Sons Co.)
Aid and Relief Association
Al Tawasol Forum Society (TFS)
Asian Resource Foundation
Association Aide et Secours
Association of Grace for development
Al Zakah Committee of Jerusalem
Bayader for Environment & Development
Coastal Municipalities Water Utility
Community Training Centre and Crisis Management
Cops Enterprises
Dhaka Ahsania Mission
Gaza Culture and Development Group
Global Rahmah Foundation
Globus Relief
Hayfa Charitable Medical Centre Association
Insanlik Icin Suriye Egitim Ve Yardimlasma Dernegi
International Charity Organisation
International Learning Movement
International Orgnization for Migration (UN Migration Agency IOM)
Islamic Welfare Association (ISWA) Lebanon
Islamic Zakat Society
Items below 50k
Jordan Hashemite Charity Organization
Kalliri I Miresise (Spike of Goodness) Macedonia
MAP Germany
Medical Aid for Palestinians
Muslim Foundation for Culture & Development
Novo Jibon - Bangladesh
Palestinian Farmers Union
Palestinian Hydrology Group
Quick Trade
READ Foundation
Rusk Trading and Bakery
Tunisia Charity
Turkish Red Crescent Society
Union of Relief and Development Association (URDA)
URDAS Spain
Voluntary Association for Rural Development (VARD)
White Hands - (Beyaz Eller)
Yemen Humanitarian Forum
Youth Empowerment Centre
Zakat and Sadaqat Foundation
ZamZam Foundation - Kenya
ZamZam Foundation - Somalia
2023
£
73,296
14,032
40,519
269,800
25,395
10,000
461,908
12,042
-
44,194
-
40,000
46,709
96,099
176,327
30,000
-
74,362
-
115,000
474,327
100,000
1,450,646
1,307,715
-
400,871
33,851
31,000
14,395
434,862
79,957
40,000
72,581
53,843
74,956
213,337
31,779
983,237
1,978
138,690
46,874
485,779
80,690
138,555
161,175
125,391
7,000
8,513,171
2022
£
-
-
-
-
-
-
-
-
1,035,965
400,000
101,000
-
-
120,262
-
-
300,485
-
287,004
-
715,372
-
968,718
2,238,079
138,942
-
-
210,407
98,000
249,431
233,430
120,000
-
-
-
-
-
-
-
510,975
-
-
302,838
-
-
-
150,187
8,181,093

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9. Charitable capacity building

Belgium Canada France Holland Ireland Spain USA

Canada France Holland Ireland USA

Unrestricted
funds
2023
£
132,927
39,117
-
-
16,003
-
4,897
192,944
Unrestricted
funds
2022
£
19,934
141,083
17,195
82,695
637,646
898,553
Restricted
funds
2023
£
-
-
-
-
-
-
Restricted
funds
2022
£
-
-
-
-
-
-
Total
funds
2023
£
132,927
39,117
-
-
16,003
-
4,897
192,944
Total
funds
2022
£
19,934
141,083
17,195
82,695
637,646
898,553

10. Analysis of support costs

Total Total
funds funds
2023 2022
£ £
Costs of raising funds 1,465,933 2,378,866
Charitable activities 135,317 219,588
Other expenditure including capacity building 484,886 786,856
2,086,136 3,385,310
Support costs by type
2023 2022
£ £
Staff costs 1,628,489 1,084,546
Depreciation and amortisation 200,160 277,993
Other 257,487 2,022,771
2,086,136 3,385,310
Governance costs

Included within support costs are governance costs as follows:

Auditor’s remuneration
Audit fees to previous auditors in respect prior year financial statements
Non-statutory auditor fees
Audit fees in respect of the overseas branches
Legal and professional other fees
2023
£
72,453
-
-
17,783
516,084
606,320
2022
£
53,520
-
-
18,787
428,297
500,604

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11. Net income/ (expenditure)

The net income is stated after charging:

The net income is stated after charging:
2023 2022
£ £
Depreciation of tangible fixed assets:
-
owned by the Charity
108,896 193,082
Amortisation of intangible assets 91,264 84,911
Operating lease rentals 130,000 50,576
330,160 328,569
12. Auditor’s remuneration
2023 2022
£ £
Fees payable to the Charity's auditor and its associates for 53,500 50,000
the audit of the financial statements (excluding VAT)
1,450 -
Fees payable to the Charity's auditor and its associates in
respect of all other services (excluding VAT)
Fees payable to country office auditor for financial statements 17,783 18,787
Fees payable to the Charity’s auditor and its associates for the audit of 72,733 68,787
the financial statements

12. Auditor’s remuneration

13. Staff costs

2023
Staff costs were as follows:
£
Wages and salaries
6,534,535
Social security costs
459,987

Other pension costs
115,394
7,109,916
The above staff costs include termination payments of £nil (2022: £nil) made during the year.
The average number of persons employed by the Charity during the year was as follows:
2023
No
614
The number of higher paid employees was:
2023
No
In the band £60,001 - £70,000
In the band £70,001 - £80,000
3
In the band £80,001 - £90,000
2
2022
£
6,259,526
390,854
95,916
6,746,296
2022
No
582
2022
No
3
2

The key management personnel of the Charity, comprising of the leadership team and the executive directors team. The total employee benefits of the key management personnel were £523,469 (2022: £515,370).

14. Trustees’ remuneration

No Trustees received any remuneration during the financial year (2022: £Nil). No Trustees received any benefits in kind (2022: £Nil). Trustees received reimbursement of expenses of £428 (2022: £486) during the year which relates to travel and accommodation to attend meetings.

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15. Intangible assets

Cost
At 1 January 2023
Additions
Disposals
Foreign exchange movement
At 31 December 2023
Amortisation
At 1 January 2023
Charge for the year
Disposals
Foreign exchange movement
At 31 December 2023
Net book value
At 31 December2023
At 31 December 2022
Software
£
553,576
-
-
(1,028)
552,548
338,186
91,264
-
(397)
429,053
123,495
215,390

16. Tangible fixed assets

Cost
At 1 January 2023
Additions
Disposals
Foreign exchange movement
At 31 December 2023
Depreciation
At 1 January 2023
Charge for the year
Disposals
Foreign exchange movement
At 31 December 2023
Net book value
At 31 December 2023
At 31 December 2022
Freehold
property
£
1,440,462
-
-
(30,381)
1,410,081
137,028
34,471
-
(10,896)
160,603
1,249,478
1,303,434
Fixtures,
fittings and
equipment
£
1,290,549
189,584
(22,339)
(13,568)
1,444,226
767,676
153,257
(13,754)
(32,492)
874,687
569,539
522,873
Motor
vehicles
£
117,790
43,442
(20,202)
(35,069)
105,961
56,832
27,270
(9,193)
(17,370)
57,539
48,422
60,958
Total
£
2,848,801
233,026
(42,541)
(79,018)
2,960,268
961,536
214,998
(22,947)
(60,758)
1,092,829
1,867,439
1,887,264

The intangible assets, which comprise software, are amortised over a period of 5 years.

All of the above assets are used for charitable purposes.

Included within freehold property is land of £530,000 which is not being depreciated.

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17. Investment properties

17. Investment properties
2023 2022
£ £
Investment properties at market value 665,000 665,000

All the fixed asset investments are held in the UK and are held at market value.

19. Creditors: amounts falling due within one year

Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income
2023
£
1,274,579
288,381
816,369
1,171,917
3,551,246
2022
£
1,524,121
437,492
717,541
1,243,348
3,922,502

18. Debtors

Other debtors
Stock
Prepayments and accrued income
2023
£
1,177,045
749
4,241
1,182,035
2022
£
950,585
-
43,798
994,383

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  1. Statement of funds
Unrestricted funds
General funds
Restricted funds
Education
Humanitarian response
Food security
Healthcare
Orphans and child welfare
Water sanitation and hygiene
Other
Total of funds*
At
1 January
2023
£
1,105,706
307,725
360,591
2,681,528
53,011
639,709
1,022,351
763,619
5,828,534
6,934,240
Income
£
8,849,327
4,370
12,977,566
19,851,711
1,028,264
7,509,867
1,405,914
4,590,777
47,368,469
56,217,796
Expenditure
£
(3,305,311)
(587,301)
(11,612,240)
(18,431,851)
(1,354,804)
(8,194,688)
(1,732,624)
(3,862,685)
(45,776,193)
(49,081,504)
Gains and
(losses)
£
-
-
-
-
-
-
-
-
-
-
Transfers
in / (out)
£
(5,119,062)
542,300
45,580
622,071
316,598
719,163
634,016
2,239,334
5,119,062
-
At 31
December
2023
£
1,530,660
-
267,094
1,771,497
4,723,459
43,069
674,051
1,329,657
3,731,045
12,539,872
-
14,070,532

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Human Appeal Annual Report & Financial Statements 2023

Unrestricted funds
General funds
Restricted funds
Education
Humanitarian response
Food security
Healthcare
Orphans and child welfare
Water sanitation and hygiene
Other
Total of funds
At
1 January
2022
£
1,971,794
418,558
2,035,484
2,838,484
58,250
1,974,533
2,800,510
746,785
10,872,604
12,844,398
Income
£
6,304,470
234,715
6,581,105
17,793,093
1,741,232
8,082,784
1,715,155
591,516
36,739,600
43,044,070
Expenditure
£
(4,125,617)
(609,486)
(3,872,109)
(20,654,939)
(3,021,089)
(10,706,649)
(3,679,618)
(2,284,721)
(44,828,611)
(48,954,228)
Gains and
(losses)
£
-
-
-
-
-
-
-
-
-
-
Transfers
in / (out)
£
(3,044,941)
263,937
(4,383,888)
2,704,891
1,274,617
1,289,041
186,304
1,710,039
3,044,941
-
At 31
December
2022
£
1,105,706
-
307,724
360,592
2,681,529
53,010
639,709
1,022,351
763,619
5,828,534
6,934,240

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Human Appeal Annual Report & Financial Statements 2023

21. Analysis of net assets between funds

Intangible assets
Tangible fixed assets
Investment properties
Net current assets / (liabilities)
Intangible assets
Tangible fixed assets
Investment properties
Net current assets / (liabilities)
Unrestricted
funds
2023
£
123,495
1,570,530
665,000
(828,365)
1,530,660
Unrestricted
Funds
2022
£
215,390
1,614,481
665,000
(1,389,165)
1,105,706
Restricted
funds
2023
£
-
296,909
-
12,242,963
12,539,872
Restricted
funds
2022
£
-
272,784
-
5,555,750
5,828,534
Total
funds
2023
£
123,495
1,867,439
665,000
11,414,598
14,070,532
Total
funds
2022
£
215,390
1,887,265
665,000
4,166,585
6,934,240

22. Reconciliation of net movement in funds to cash flow from operating activities

Net income/(expenditure) for the year
Adjustment for:
Depreciation and amortisation charges
Dividends, interest and rents from investment properties
Loss on the sale of intangible assets
(Gain) / loss on the sale of tangible fixed assets
(Increase) / decrease in debtors
Increase / (decrease) in creditors
Net cash generated from/(used in) operating activities
2023
2022
£
£
7,136,292
(5,910,158)
200,160
277,993
(43,732)
(52,751)
-
-
-
-
(187,652)
675,883
(371,258)
361,381
6,733,810
(4,647,652)

23. Analysis of cash and cash equivalents

2023 2022
£ £
Cash at bank and in hand 13,783,809 7,094,707

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Human Appeal Annual Report & Financial Statements 2023

24. Pension commitments

The Charity operates a defined contributions pension scheme. The assets of the scheme are held separately from those of the Charity in an independently administered fund. The pension cost charge represents contributions payable by the Charity to the fund and amounted to £115,394 (2022: £100,504).

25. Operating lease commitments

At 31 December 2023, the Charity had future minimum lease payments due under non-cancellable operating leases as follows:

t 31 December 2023, the Charity had future minimum lease payments
eases as follows:
due under non-cancellable operating due under non-cancellable operating
Not later than one year
Later than one year and not later than five years
After more than five years
2023
2022
£
£
130,000
130,000
115,833
245,833
-
-
245,833
375,833
375,833

26. Related party transactions

Donations from Trustees totalling £1,559 (2022: £400) were received during the year.

The Emerging Markets Director, Hameed Al-Asaly, is the son-in-law of Mr. Mohamad Yousef, a member of the board of trustees. Mr. Al-Asaly was paid £85,001 (2022: £79,468) for his employment in his role including employer pension contributions. There were no balances outstanding at the end of the year and Mr. Al-Asaly is paid in line with the remuneration policy applied to all staff.

27. Subsidiaries

Human Appeal established a subsidiary, International British Waqf (company number 14790001; charity number 1208651), a company incorporated by guarantee, in April 2023. It was registered with the charity commission in April 2024. There was no activity during the financial year to 31 December 2023.

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HEAD OFFICE

Human Appeal Pennine House Carrs Road

Cheadle, Cheshire humanappeal.org.uk SK8 2BL customercare@humanappeal.org.uk United Kingdom T: +44 (0) 161 225 0225

113Charity Registration Number: 1154288 (England & Wales SC046481 (Scotland) | Company Registration Number: 08553893 Human Appeal Annual Report & Financial Statements 2023