**Westway Open Arms (Charity registration number: 1153919)** ## **Trustees’ Annual Report** **1[st] January 2021 - 31[st] December 2021** 1 ## **Welcome from the Chair of Trustees** _Welcome to our Annual Report for 2021._ _Welcome to our 2021 Annual Report. I am delighted to tell you of another successful and rewarding year for Westway Open Arms Charity – 2021 has seen development and training of volunteers and new activities for our clients. In September we welcomed Bernie Brown as Centre Manager who has brought with her a wealth of experience and skills that have contributed toward the life and well being of the charity._ _This year we have supported 7924 client attendances at Westway Open Arms._ _We have gradually introduced activities within the centre back after lockdown, and it has been wonderful to have more people back physically and building relationships once again._ _It has been a huge privilege to continue to work with local organisations, charities and individuals in order to provide for local residents._ _As always a huge thank you to trustees, volunteers, funders, supporters, and all who use the Centre. We have so much to thank God for and lots to be excited about for the future._ _God bless_ _Sam_ _Revd Samantha Taylor_ ## **About our organisation** This charity’s main focus and mission from the start has been to make a real difference in Eastfield, aiming for the prevention or relief of poverty, and the relief of those in need, by reason of youth, age, ill-health, disability, financial hardship or other disadvantage; by operating a Social Action Centre in the heart of the community, providing critical support and interventions to local and vulnerable people in need or crisis in this Area of High Deprivation of Eastfield, Scarborough. Westway Open Arms has Christian ethos and values, supporting and giving hope to all, regardless of age, gender or religion. We operate within and for the benefit of, and with the involvement of, the Community of Eastfield, Scarborough. The main work of the charity is the operation of a Social Action Centre, providing often critical interventions for people within the community, on four days a week offering community services and support through: 2 - Drop-In Services & Support: drop in for tea, coffee, to warm up in the winter months and to simply have a listening ear. Craft and Gardening Clubs. Volunteer Training - basic domestic abuse training, First Aid. Free weekly lunch. - Debt Advice & Support; assisting people with budgeting and managing finances. - Client Support: advice, support, accessing grants assistance; sign-posting and referrals to other agencies; essential household items, baby clothing provided; support for clients in crisis and difficult circumstances; emergency gas and electric assistance. - Foodbank: providing vital Emergency Food parcels for people in crisis; - Christian Faith & Spirituality: Prayers; Listening ear. Events and services for those who wish to take part. ## **Activities & Achievements in 2021** **The Food Bank** , is an integral and vital part of the service we offer. It is designed to help in a crisis and is not a way of sustaining someone indefinitely who has ongoing financial problems. We continue to be grateful to Morrisons and Proudfoots. We also indebted to all those who donate food on a regular basis. Our grateful thanks Warburtons who supply bread, teacakes and crumpets fortnightly. Special thanks to Richard for the regular donation of fresh eggs. Our grateful thanks are also due to Scarborough Lions, and local churches who have helped us with generous donations over the past year. During the twelve months January to December 2021 we have issued in excess of 6000 food parcels which also include the provision of baby food and nappies if needed. As a Christian organisation we continue to offer pray to people after we have interviewed them. There is no pressure and not everyone accepts, but, those who do, accept and value what we offer. ## **Partnership Working** Part of our service provision has always been the working with many statutory and nonstatutory organisations, agencies, and partners, some on a regular basis and others may be just once in support of a specific issue of a client. Now though in particular, the impact since the pandemic has resulted in an even greater need for partnership working in order to provide critical support, and to have more ways for identifying people in need. Our partnership working in 2021 has included: 3 Multi-agency efforts to provide Free school meals, working through our crisis food bank and volunteers, and partnering with agencies such as NFU Mutual, Morrisons and Proudfoots and involving clients and local residents, and supported by specific monetary donations from donors and local residents . The new kitchen recently installed at Westway Open Arms, with the help of a generous donation from Raflatac, has been a critical facility for partnership working producing meals for those in need. Christmas initiative set up by Scarborough single mum - Let nobody be left behind at Christmas – we took on the Eastfield part of this for our second year running– cooked 25 turkeys in the centre and provided 200 parcels of turkey baps, gift, cards from the nursery schools and child minders. Morrisons and Proudfoots provided the bags. 50 children and teenager gift bags with toys etc. were donated by a local church and distributed in Eastfield by Westway Open Arms. Debt advice continued to refer clients by telephone and some meetings within the centre during the latter months of 2021. Referrals to Scarborough & Locals Together (SALT) for carpets, cookers, washing machines etc. We have assisted local GPs to connect with vulnerable patients for essential contact. We have provided information on Volunteer Networks for help with prescriptions, shopping and daily needs. Other partnerships have included Scarborough Borough Council, Eastfield Town Council, MORE for Eastfield, SPARKS, Social Services, Eastfield PACT and CUB, Operation Christmas Cracker (Police Area Coordinator initiative), NY Police School Enrichment Programme, providing meals and youth activities outside of school hours, local childrens’ services, healthcare providers, schools, housing providers, Housing Options Team at SBC, CAB, MIND, Salvation Army, The Lions. ## **Client Advice & Support** Covid-19 restrictions had a large effect on the ability to carry out client support. The Centre is grateful that we can now announce that the service is now available again. We continue to be a service entirely provided by volunteers and there have been some changes in personnel during the year. The service is available daily, Monday to Thursday between the hours of 10.00am and 1.00pm subject to the availability of volunteers, of whom there are 3 working directly with clients. New volunteers are completing their inductions which will increase the numbers in the client support team. All client records are kept in strictest confidence. Everyone presenting for help is interviewed by one of our trained volunteers and an assessment of need identified. We are keen to signpost clients to the appropriate statutory / non-statutory agency. Over 4 the year we have helped with a wide range of issues including eviction orders, benefit problems, applying for white goods with the support of SALT and when appropriate purchasing gas/electricity from Westway Open Arms specific Utility Fund. We work closely with our colleagues in Rainbow money and once a debt issue has been identified we signpost the client to Rainbow money. Over the year we have built up relationships with various statutory and non-statutory agencies locally and in the town centre. This partnership working is imperative ensuring our clients get the full person centred experience. ## **Debt Advice** Due to COVID there was no Debt Advice through the year. We were able to assist one client with an annual review through text and phone. At January 2022 we are just starting to work out with Claire Daniels at Rainbow Centre how we will operate going forward. John will continue to support Sheila whilst also using Thursdays for his Treasurer role. Sheila is keen to get back to supporting clients ## **Reception & Centre Support** My name is Bernadette Brown (Bernie) I am the Centre Manager at Westway Open Arms and I have been in post since September 2021. For over 20 years I have worked in the voluntary sector and was delighted when I was offered this position. Every day is unique and the past ten months have raced by. In 2002 my career path took a turn from working in the statutory services to accepting my first role working for The Salvation Army in Coventry. I have had several roles in differing organisations from support worker, co-ordinator to locality manager gathering many skills ands lots of experience. The most important lesson I have learnt over the years is to treat each person as I myself would like to be treated non-judgmental with dignity and respect, having a person centred approach at all times. Westway Open Arms is coming alive again after Covid-19 and it is delightful to see the clients enjoying the activities and suggesting new clubs that they would like attend. Thank you to the Trustees, volunteers and a special thank you to the clients for allowing me to become part of your family. 5 ## **Christian Faith & Spirituality** The very reason Westway Open Arms operates effectively is because it is a Christian Charity with the backing and support of volunteers from a variety of churches across the town. For those who are interested there are opportunities to pray, worship and find out about the Christian faith. We have daily prayers for those volunteers and members of the community who wish to partake. We are part of the Church of England and welcome people of all church backgrounds and none. Our groups and services are open to everyone! We work very closely with Holy Nativity Church (next door to Westway Open Arms) and the Sunday service there is every week at 10.30am ## **ACTS 435** Acts 435 is a charity website available nationwide that allows people to give money directly to others. Managed through a network of churches their goal is to get 100% of donated funds quickly to those in need. If you would like to know more about the support Acts 435 is currently sponsoring or you would like to donate please contact Westway Open Arms Rosalind P.A. Brewer Acts 435 Advocate on behalf of Westway Open Arms ## **Contributions made by Volunteers** Volunteering time is a very special gift, and all our volunteers are greatly valued. **Thanks to our Volunteers for the continuing time and support we have received from them in this challenging couple of years.** During 2020 we had a team of approximately 26 volunteers actively covering our available services and support, with some volunteers committing to more than one role. Our volunteers, who come from all walks of life, ages and abilities, are the important foundation and mainstay of our workforce, and they operate within the high level of confidentiality required of the skilled roles they provide. The charity is governed and strategically planned and managed by the voluntary team of professionally qualified and experienced trustees. ## **Our Impact** This past couple of years has demonstrated just how vital the services of this charity in the centre of the community are, and that this is frequently to where the people of this community, and partner agencies, turn for critical help. 6 Our Impact has significantly increased with the increased and often different needs and demands for Covid19 Crisis support. Westway Open Arms has provided a tremendous and sustained effort under the Covid19 crisis, managing the pressures well with emergency measures in the face of great change and need. ## **About us** This charity’s main focus and mission is to make a real difference in Eastfield, aiming for the prevention or relief of poverty, and the relief of those in need, by reason of youth, age, ill-health, disability, financial hardship or other disadvantage; by operating a Social Action Centre in the heart of the community, providing critical support and interventions to local and vulnerable people in need or crisis in this Area of High Deprivation of Eastfield, Scarborough. Westway Open Arms has Christian ethos and values, supporting and giving hope to all, regardless of age, gender or religion. We operate within and for the benefit of, and with the involvement of, the Community of Eastfield, Scarborough. Our main work is the operation of a Social Action Centre within the community, providing often critical interventions for people. In normal times we provide, over four days a week: - Drop-In Services & Support - Debt Advice & Support - Client Support - Foodbank - Christian Faith & Spirituality ## **Structure, Governance and Management** Westway Open Arms is a well-respected and successful independent charity, being founded in July 2013, registered with the Charity Commission as a Charitable lncorporated Organisation on 23.9.2013, Registration number 1153919. We are funded mainly through various grants, donations and fundraising. Our costs are kept low because most of our work is done on a voluntary basis, our premises are provided by the Church of England, and we are prudent in our use of funds, closely monitoring our finances on a quarterly basis at the Board of Trustees meeting. ## **Names of the charity trustees who managed the charity in 2021:** Revd. S Taylor Chair Revd. J Wells Vice Chair 7 Treasurer (not a Trustee) Board Secretary (not a Trustee) Mr J Freeman Mrs M Burton Mrs J Wells Mrs R Brewer Mr G White Revd. J Parker Dr G Hayes Mrs K Hayes The recruitment and appointment of new Trustees is carried out solely by the Trustees of Westway Open Arms. Selection method chosen is based, as relevant, on seeking either to fill skills/experience gaps in the Trustee team, and/or to include key people who are significantly involved in the development and delivery of the charity’s objectives; allowing for due consideration of good practice principles and equal opportunities. ## **Financial Review – Year Ending 31 December 2021** This year continued to be impacted by the COVID-19 epidemic. The centre operated with few people and little face to face contact with clients. This reduced team has been able to process and distribute food parcels, respond to requests for assistance with fuel bills and support needs in the community. Grants and financial donations have been generous with total unrestricted receipts of £35,885 and restricted of £26,329. We have received £40,796 from 20 local companies and organisations. Individuals gave us £13,404 and churches donated £2,954. Fundraisers raised £761. Groups have hired rooms in the centre for £2,185. Gift Aid was claimed for £2,100 The total expended in the year was £20,157 with £10,171 from restricted funds. Our costs for activities was £1,268. This includes children`s lunches in school holidays (also supported by NFU, NYCC and Beyond Housing), Christmas parcels and faith activities. Expenses incurred for debt advice and client support (including food bank and fuel assistance) was £4,164 with £2,514 from restricted funds. Income exceeded expenditure by £42,057 resulting in year end balances of £133,517 of which £27,029 was restricted. The previous year balance was £91,459 with £10,871 restricted. During the year £3,000 from general funds was designated for fuel assistance. ## **Reserves Policy** The charity has set a policy of ensuring balances equivalent to approximately six months basic costs will be retained. At 31 December 2021 this is set at £7,000 unrestricted balances. Unrestricted funds at bank were £63,824 held in a current account and a linked savings account. 8 ## **Thanks** There are many who have provided goods and services which don`t show in our accounts. We thank all who have given to Westway Open Arms over 2021 helping the centre to help those in need in Eastfield Independent Examiner of Accounts **2021:** Valerie Hall (Rural Accounting) FIAB Raven Cottage, Silpho, Scarborough, YO13 0JP ## **Declarations:** The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees |Signature(s)
Full name(s)
Position (eg Secretary,
Chair, etc)
Date|S. Taylor|J.Parker| |---|---|---| ||Revd. Samantha Taylor|Revd. Joanne Parker| ||Charity Director and Chair of
Trustees|Trustee| ||28thSeptember 2022|| ||28thSeptember 2022|| ## Charity’s principal address: Westway House, Westway, Eastfield, Scarborough, North Yorkshire, Y011 3EE 9 Financial Review- Year Ending 31 December 2021 This year continued to be impacted by the COVID-19 epidemic. The centre operated with few people and little face to face Conlact with clients. This reduced team has been able to process and distribute food parcels, respond to requests for assistance wilh fuel bllls and support needs in Ihe community. Grants and financial donations have been generous with total unrestricted receipts of £35,885 and restricted of £26.329. We have received £40.796 from 20 local companies and organisations. Individuals gave us £13,404 and churches donaled £2.954. Fundraisers raised £761. Groups have hired rooms in the centre for £2,185. Gift Aid was Glairned for £2,100. The total expended in the year was £20,157 wilh £10.171 from restrlcted funds. Running costs were £4,131 including utilities and supplies. Small equipment costs were £1,181 including installation of the new phones, items for Ihe kitchen and set up of 2 laptops. Purchases of assets of laptops and phone system totalled £2.408. Repairs and servicing cosl £665. Our costs for activities was £1,268. This includes children's lunches in school holidays (also supported by NFU, NYCC and Beyond Housing), Christmas parcels and faith activities. Employment cost for our new Centre Manager was £5,690. Director"s expenses being paid in agreement with Diocese of York were £546. Volunteer costs, largely for travel to deliver food parcels, was £103. Expenses incurred for debt advice and client support (induding food bank and fuel assistance) was £4,164 with £2.514 from restricted funds. Income exceeded expenditure by £42,057 resulting in year end balances of £133,517 of which £27,029 was restricted. The previous year balance was £91,459 with £10,871 restricted. During the year £3,000 from general funds was designated for fuel assistance. The charity has set a policy of ensuring balances equivalent to approximately six months basic costs will be retained. At 31 December 2021 triis is set at £7,000 unrestricted balances. Unrestricted funds at bank were £63.824 held in a current account and a linked savings account. There are many who have provided goods and services ￿lch don t show in our accounts. We thank all who have given to we$￿aY Open Amis over 2021 helping the centre to help those in need in Easffield. Weslway Open Arni$. Eutftekl. Sc•rtwough 1153919 Recei ts And Pa ments Accounts CC16a For the period To 01 Jan 2021 31 Doc 2021 Section A Receipts and payments Unrestricted funds to the neare•t Restricted fvnds Endowment fund5 Total fund5 Last y•ar to tht n•are•t toth• n•ar•st £ to th• n•ar•*t £ to th• n•Jr•st £ A1 Recel ts Grants (Note 3 Donations (Not8 31 Fundraising Sundry RCKJM Hirg L8g8cy Gift Bank Inl¢r8st 1,000 29.862 761 17.500 1792 18,500 38.653 761 11,980 54,850 2.l•S 2.185 350 2.063 10 2.100 10 32 ross income or AR) 35,885 21329 2,214 67.844 set an nvestmon see tablo . tota ,88 26.329 62,2 A3Pa Running Cosis INole 41 ACtivit￿eS INDle Sl Vdunttrtrr5 Evenls Repair and Ren￿1$ Equipm8nl Dlrector Expen808 Cenlre Manager Travel Dobl Advice Clieni Support Food Bank Fu81 Assistance 4,131 275 13 4,131 1,268 13 5.098 2,040 7,978 180 841 546 1,181 1.959 t44 90 290 72 72 72 713 2,097 21.103 409 2.105 9,$36 1.289 8.212 3.394 17,748 Sub total A4 Asiet and investment Laptops. Phones, A￿￿er9 1.774 2.213 Sub total 1.774 2A08 2.213 9.986 10,171 20,157 23,316 Net of recelpts/(payment5) A5 Transfers from funds Transfers into funds A6 Cash funds last year end Cash funds this year end 25.8 3,000 3,000 18,1 42,057 3.000 3.000 44,52 42,200 42,200 106.488 27,0 133,51 91,45 1153919 Recei ts And Pa ments Accounts CC16a For th• p•rlod fr¢m To 01 J•n 2021 31 Dee 2021 Section B Statement of assets and liabilities at the end of the period Unrestrlcled lunds to noar••t £ Restricted funds to n•ar•at £ Endowment fund* to n•ar•8t£ 81 Cash funds Barclay6 104333 27,02 Cash 154 Total cash funds 106,488 27,029 Iwe balsnces Wih le￿pt5 and Unrestrfct¢d lurtd¥ lo n•wMt£ Re•trlcted funds to n•arn•t £ Endowment fund• to n•Artti £ B2 Other monotary assels Prepad amual cost t￿ 2022 Gift ￿lj In 2022 2021 dC￿a￿c￿5 Fund to whlth aM•t b Oi.t,i.,1s C￿t lopllon•ll Cyrr•nt v#lu• B3 Inv•slment assets NONE Fur+d to ¥¥hlth Co•1 lop0￿•11 Cyrr•nt valu• orla B4 Assets retalned for the charlty's own use Laplcy, Phcw. Rwt•r• General Frcm 2020. DVD. Laser Pthtor, CLxJker, Frtdge 2019. Vacum CCTV From 2018. SlTh1der, Slep G8neral General 170 Frl￿ 2017. Garden leabJr•B. flpchart stsnd. rr*cr¢y•Ave Frcffj 2018 and bel￿- Prry"•cl Srmn, HP Strthng M•trArrt Tel•￿￿r￿. Swn¢J bw, Prc¥ectty, orTic8 ch&r. T8knwfm. Speak¢r 8w. Tabkn5. Pn'nler. RouTrJ Ta￿e8, General General 6,028 Fund to whlth Amount du• onDI 253 en du• Details G8s and Eb￿tr￿ Usage Dec21 ona B5 Llabllllles General • Usolle 21 W8￿r Us8ge ￿1. Dec 21 Gener tlreclcff Ex￿￿?$ Dec 21 Gen￿ Paydl sw¥1￿ se￿De¢ 21 Gener Signed by one or ￿ trustees on behalf of all the trustees Signatsjre Print Name Dale of roval S TIlYLo Westway Open P•ms E•sffield. SCO￿OrOUgh 1153919 Recei ts And Pa ments Accounts Forthe perlod 01 Jan 2021 To 31 DK 2021 Notes 1. The accounts have be•n prepared uslng the Rtt•lpt* and Payments b•sls. 2. The movements In restrlcted and unrestslthd fund* durlng the year were: 8alanc• to ne•r•*i £ R•c•Opts Paym•nt8 B•lan¢è to n•mst £ to near•Gt £ 31112r2020 39,474 196 40,000 164 7S4 80.$88 3111212021 63,824 106 40,000 93 2.465 106,488 General Debt Advice - Designated Centre Manager- Designal Client Support- Designated Fuel Assistance - Designated Total Unrnstrlcted 35.885 11.535 72 1.289 12.986 3.000 38.88S Alpha Course 8us Project Messy ChuTth Men s Shed Lunches (Wed and Chnslmasl SALT- Pr(4ecls Lunches (School Holidays) Centre Manager Teenager Actmlies Food Bank Fuel Assistance Total R•3tr1cted 550 281 11 270 480 5,054 5.642 11,061 599 3,077 281 270 663 5,280 183 226 810 6,439 6,452 17,500 599 1.646 1.572 10,871 1.840 538 26,329 409 2,105 10.171 27,029 3. Grnnts and Donatlonx recelv¢d In th¢ ye•r, Tony NFU Mutual Ashby & Stone MADL- PrcNJdfools Festsve Spect8cul8r No Limits Found8tson Our Co National Education Unic Sc8rtKsrough BC UPM Raflalac Modular Plontrocwns 17,500 6,452 151 Locate Rolary Club of SCa￿orough Osgodby Ladies Club Police Community Gaia Day der View Court Saxlon Dancers GMB Union York branch Pindar S¢h¢)ol E88tfield Medical Centr6 1,000 500 250 240 loo 100 80 1.￿)0 Indimduals Churthes 13.404 Total Grants & DoTr*lons 57.153 Westway Open Pams E•sffield. Scart)tyough 1153919 Recei ts And Pa ments Accounts For the perlod 01 Jan 2021 31 D•c 2021 Notes Unrestricted funds Restricted fund8 to the n••r•4t £ to th• t 4. D•talls of Runnlng c￿ts; Total funds Last Y•ar lo th• n•ar•it £ Insurances Water Gas Electric Telephone & BB Supplies Office supplies Licences Sunddes 872 186 491 1.213 792 144 268 35 131 4.131 872 186 491 1,213 792 144 858 203 394 1.313 399 234 1.008 35 653 5,098 35 131 Unrestrlcted funds lo th• rw••t £ Rvtrlct funds 5. Ac¢lvltlM Includ•d; Total lundB Last Y•ar lo th• n•4f••t £ toth• n•vMt£ toth• £ Children Lunches ISd)ool Holsl Community Lunches Faith Actiwties Sunday @ 4 1 Messy Christmas Lun¢hes Craft Drop In 917 917 1,593 49 22 265 35 2.040 221 76 297 27S 993 1,260 Westway Open Arnis, E￿lfield. S¢¥borough 11 $3919 Recei ts And Pa ments Accounts For the perlod 01 Jan 2021 31 Doc 2021 Independent Examiners Report Independent Ex•mlnerfs Report to the membersltrustees of Westway Open Amis, Scarborough. I reF