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2020-12-31-accounts

REGISTERED COMPANY NUMBER: 08654797 (England and Wales) REGISTERED CHARITY NUMBER: 1153815

Report of the Trustees and Audited Consolidated Financial Statements for the Year Ended 31st December 2020 for Independent Lives (Disability)

Sheen Stickland Chartered Accountants Statutory Auditors 7 East Pallant Chichester West Sussex PO19 1TR

Independent Lives (Disability)

Contents of the Financial Statements for the Year Ended 31st December 2020

Page
Report of the Trustees 1 to 12
Report of the Independent Auditors 13 to 14
Statement of Financial Activities 15
Consolidated Balance Sheet 16
Balance Sheet 17
Cash Flow Statement 18
Notes to the Cash Flow Statement 19
Notes to the Financial Statements 20 to 29

Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the consolidated financial statements of the charity for the year ended 31st December 2020.

The legal and administrative information together with the statement of trustees’ responsibilities on page 12 form part of this report.

The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

Objectives and Activities

Independent Lives is constituted by the memorandum and articles of association and its objects are to promote and provide services for disabled people in order that they may pursue independent lives.

The principal activities of the charity are to provide information, advice and support to people about Direct Payments, self-directed support, Personal Health Budgets and personalisation so they can have full choice and control over their health and care support needs. These services were provided under contract in West Sussex and Croydon during 2020.

We provide a Care Quality Commission registered domiciliary care service for disabled people, older people and people with complex healthcare needs across West Sussex. This service was expanded during 2020 to include a new Home First service, providing assessment and support for people returning home from hospital in West Sussex. We are contracted by West Sussex County Council through a framework contract, the NHS providing continuing healthcare and directly by private customers.

We also provide training and carers respite services to promote and support independent living and are funded by NHS England to provide services for Peer Leadership and strategic co-production.

Independent Lives Trading, the wholly-owned subsidiary company, provides professional payroll and banking administration services to people who have chosen to employ their own care staff and clinical and social care training. We also provide consultancy services on key social care and personalisation agendas.

Alongside these principal activities we seek to deliver social value outcomes. Our connecting volunteers programme provides opportunities for disabled people to increase their confidence and wellbeing but also to share their skills and knowledge to benefit our services.

We also welcomed student placements from hospitals and universities.

Reductions in social care funding continue to restrict real development in innovation and progression on the personalisation of care and support. The promised publication of a green paper on social care, originally scheduled for summer 2018, was delayed repeatedly and did not include any disabled people or organisations on the team of expert advisers. As things stand, in May 2021, despite having made explicit commitments, there is no apparent prospect of the government producing the solutions to the social care crisis that have been promised for so long. Continuing government policy has made radical cuts to social care and reforms to welfare benefits that have far-reaching consequences for disabled people who continue to face barriers to employment, education, training, family and social life. Our work seeks to remove as many of these barriers as possible enabling the people we serve to live fulfilling independent lives. As an organisation, we must position ourselves to adapt to meet current challenges and an uncertain future.

At a local level funding has been challenged with an increase in service providers from a broader geographical area. We continue to promote the importance of our local service and our ethos of being a user-led organisation. We promote with our commissioners the benefits of our services to ensure there is recognition of the benefits to our community of having a strong third sector local presence.

The greatest challenge facing Independent Lives and the sector as whole during 2020 was the coronavirus pandemic and the immense disruption to society that resulted from it.

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Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

In the two weeks prior to the start of the first lockdown (March 2020), we prepared all office teams for remote working and then shifted to working from home for all appropriate staff. The situation was fully risk assessed and the office reorganised for safety. Since then, the staff that have remained working in our office have operated to full safety guidelines. The situation and all necessary risk assessments have been reviewed continuously over the period since, with adjustments where necessary. As of the end of May 2021, we are still working with great flexibility and prioritising staff and customer safety.

The Care Service was heavily affected by the pandemic, as it impacted customers being discharged from hospital, levels of health risk in the wider social environment and the ability to keep services running effectively when people had to selfisolate or were absent with illness. A small number of staff across operational groups were furloughed, with some financial impact and then flexible return. Our advice and support services also experienced spikes in demand caused by issues related to COVID and extra activity associated with carer support and vaccination programmes.

COVID 19 restrictions meant we were not able to deliver some services. However, government furlough scheme payments enabled us to avoid redundancies and restart the services once restrictions were lifted. We have benefited from council issued support grants and infection control grants that have enabled us to cover significantly increased spend on supplies (particularly PPE) and areas impacted most severely by pandemic conditions.

Our vision

Our vision is a fairer society where everyone can participate and has the opportunity to fulfil their potential.

Our mission

Working together we achieve real change in the lives of the people we support - so that we can all participate in our communities and have greater choice, control and freedom. Our customers will:

Our values

Committed to the social model of disability

We believe that disability is caused by the way society is organised, rather than by a person’s impairment. When barriers are removed, disabled people can be independent and equal in society, with choice and control over their own lives.

Led by disabled people, people with health conditions, and carers

Our work is directed by the people who know best - our members and customers. We are run by the people who use our services and led by a board of trustees directly accountable to all other members. We are governed by a board of trustees with a majority representation of disabled people, people with health conditions and carers. As a Mindful Employer and Disability Confident Employer we are committed to recruiting and supporting disabled people in the workplace.

Inclusive and understanding

We work in a friendly, open, and honest way. We listen to and respect people and value their ideas and opinions. We embrace diversity and actively work to overcome barriers to communication and participation.

Committed to promoting equality and empowering people

We promote equality through the services and support we deliver, by influencing the sector, and driving innovation in practice.

Ensuring our work delivers our aims and delivers public benefit

We review progress against strategic targets looking at what was achieved and outcomes of our work and what impact this has had for our customers and recipients of our services. In planning and agreeing the strategic direction of the charity the trustees consider how planned activities will contribute to our aims and objectives and deliver public benefit.

Independent Lives (Disability)

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Report of the Trustees for the Year Ended 31st December 2020

Independent Lives is a user led charity. All our charitable activities focus on enabling disabled people to live independent and fulfilling lives. We seek to champion interests of disabled people and their carers to achieve positive change in social attitudes to disability. Our volunteer placement scheme provides opportunities for voluntary placement, work experience and student placements.

Achievements and performance

Our key organisational objectives in 2020 were to:-

Ensure ongoing financial stability – the budget for the year 2020 set a target surplus of £52k.

The financial impacts of the pandemic were multiple. They included serious constraints on the ability to operate in some areas, such as Carers Respite (offering days out and activities to people with care needs) and external training provision. They also included reduced ability to gain revenue from fundraising, donations and many types of grant funded projects. Services we provide, including information, advice, support, banking and payroll services, experienced increased demand in some areas and differing requirements in others. We were able to manage resources and support our customers in a way that met changing needs without producing an unwelcome financial outcome for the organisation. The Care Service was most affected by the pandemic. Our growth ambitions were scaled back to help focus on the effectiveness and safety of the service supplied to our customers, along with the wellbeing of our staff. The required spend on supplies, including PPE, exceeded budget by nearly 50%. The charity benefited from emergency grants to support operational impacts and infection control, as well as using the furlough scheme to a limited degree so that staffing challenges could be met without job losses.

Our Care Service achieved growth in income over 2019 of 27%. This was achieved by effective taking of opportunities in the domiciliary care service and adding the new Home First service in April. As described elsewhere, the effects of the pandemic included boosts to income and considerable extra operational spending. Variances in income against budget were more than mitigated by efficiencies and savings in pay costs.

Contract performance was on target for the year, despite the challenges of the pandemic, other impacts of which have been mentioned above. A net surplus of £134k was achieved for the year, which reflects a significant beating of our targets in a very difficult year. The summary explanation of this strong performance is that negative revenue impacts were offset by cost savings achieved by effective management during the periods of lockdown and through the disrupted environment in the health and social care sector.

Our budget for 2021 includes projections of continuing growth and the achievement of returns to support our charitable activities. We are focused on maintaining financial success to increase our contribution to the sector and protect the future of Independent Lives and all its stakeholders.

Maintain quality standards – During the year our comprehensive range of policies and procedures has been reviewed in accordance with a planned cycle, continuing the regular review process and supporting our commitment to quality standards.

The British Standards Institute confirmed our ISO9001 compliance with the 2015 standard after inspection in June 2020.

Our Contractors Health and Safety Assessment Scheme (CHAS) accreditation was maintained in 2020, along with our Disability Confident and Mindful Employer scheme accreditations.

Our currently valid CQC inspection of Care Service rating is ‘Good’ as of May 2021.

Diversify revenue streams – Despite the many challenges created by the pandemic, we consolidated our offerings under the new Carers Respite service, taking on our first branded minibus and looking forward to new opportunities in 2021 once the crisis relents. The Croydon advice and support contract, which began in December 2019, developed successfully and we continued to look for new opportunities to build on our expertise and quality.

Independent Lives (Disability)

Report of the Trustees

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for the Year Ended 31st December 2020

Our Care Service continued to expand in 2020, adding new customers in our existing areas of operation and developing the Home First service from April onwards. This helped contribute significant growth and income more than £330k over the 2019 total. Ambitions for growth continue from 2021 and beyond.

Grants and fundraising - During the year we successfully raised around £30k in grant funding and by fundraising, continuing to develop projects, delivering service innovation, research and social care training. Opportunities were severely reduced by the prevailing situation in society as a whole, but the negative impact was successfully managed.

We continue to identify new opportunities and bid for new grants and contracts when they arise. Work on fundraising activity also continues, hoping to find better conditions from mid-2021 onwards.

Support disabled people in the workplace – In 2020, we again provided opportunities for volunteers with support needs and they generously contributed many hours of their time. We aim to maximise the benefit to the organisation and the volunteers from our programme and look for ways to use the experience to move participants into employment.

We use the Access to Work government initiative to provide advice and practical support to disabled employees. Our flexible IT support systems allowed us to support disabled employees and carers to continue to work with proactive COVID 19 risk assessments.

Under the Disability Confident scheme, we offer a guaranteed interview to any disabled person who meets the mandatory requirements set out in our job descriptions and applies for a job.

The Mindful Employer scheme supports existing and new employees, and employers, with easier access to information and support in relation to staff experiencing stress, anxiety, depression or other mental health conditions. Support for staff safety and wellbeing interventions increased in 2020 with increased check ins and additional equipment.

Independent Lives will publish a separate impact report covering the achievements of 2020 during 2021. Our achievements and outcomes by service area were as follows:

Direct Payment Information & Advice – we work with and support West Sussex and Hampshire and Croydon residents with a personal budget or personal health budget to provide information, advice and guidance and support.

In 2020 the team:

Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

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We have:

Our customers said….

Thank for your being there for us for the last 6 years!! You have stood by us in our toughest moments. I really appreciate everything you did.

I just wanted to say something about you. You’ve been a god send. You’ve been informative and helpful. It was all so much at the start and I don’t think I could have done this without you.

It was my absolute pleasure speaking with you today. You have such a vibrant nature and obviously passionate about the amazing work that you do.

Payroll and Banking services

Our Payroll service maintained customer volumes, providing services to 1492 customers.

The Banking Administration Service maintained customer levels in a changing environment compared to the previous year, providing services to 410 customers, as the market was affected by the introduction of pre-payment cards for Direct Payment recipients.

We continue to develop our offer on payroll, information & advice, and banking services as a packaged service (known as Payroll Plus) with some evidence showing of progress in the market.

Our customers said….

Thanks for your support over the past year or so. It has made our lives easier, knowing the payroll was in good hands.

Thanks for the service you provide for us and the understanding way it is provided. It is much appreciated and enables us to attend to the care side of things whilst trusting the finer details of finance to yourselves.

Just want to thank you and the team for the level of support and advice you’ve given. You’ve been outstanding.

Personal Assistant Recruitment Support

During 2020 we worked with West Sussex County Council to combine our PA recruitment support with our main contractual support, saving customers money and protecting the excellent service delivered.

In 2020 we helped more than 200 people recruit support staff. We placed 231 new recruitment adverts and received 1066 applications.

Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

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Personal Assistant Training

Our training service provides health and social care training to individual employers and their personal assistants. In addition, training is available to organisations and can be flexible to deliver a bespoke programme tailored to needs. Training products such as workbooks and other materials are also available.

The disruption of 2020 had a major impact on our ability to deliver much of what we would normally do, but every effort was made to continue with online delivery and supply of materials.

In 2020, 254 Personal Assistants attended 21 training sessions, recording 340 separate attendances. This training was rated as excellent or very good by 100% of participants.

First Aid training and Manual Handling training was funded through Skills for Care, therefore could be delivered with no direct cost to the participant.

In 2020 we became an NCFE accredited training provider for our Care Support Workers. In 2021 we plan to develop accredited training programmes and pathways for Personal Assistants.

Our customers said….

It was enjoyable, informative, info was given in a clear understandable fashion, highly recommendable.

You can understand (the training) and the trainer is very helpful in every way possible.

Care Service

In very challenging times, we continued to improve processes and operational effectiveness, focusing on recruitment and retention as well as the systems and processes underpinning everything we do.

Our growth plans continued successfully during 2020, with the start of Home First and looking forward to preparation for the new Care and Support at Home framework in West Sussex.

Each Home First customer had a safe and effective hospital discharge, with a focus of the service being on reducing the number of people in hospital during the pandemic. During the year we supported 399 people to safely return home following their stay in hospital. Our focus on reablement and partnership working has allowed our customers' needs to be accurately determined effectively and promptly.

During 2020, we supported 173 domiciliary care customers, making 78,079 separate calls, and delivering 50,339 hours of care.

We work hard on maintaining operational and management quality to build on our CQC ‘Good’ rating, with the longer term aim to achieve even more.

Our customers said….

I enjoy their (CSWs) company. They put up with me and it feels good to feel appreciated. When they come to see me, it breaks up my day, which at times can feel repetitive. Their support makes me remember people care about me and this gives me reason enough to push past the negatives in my life.

Thank you for everything you and your team do, it is greatly appreciated.

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Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

Carers Respite

Our service was impacted very significantly by lockdown measures and the level of risk to vulnerable people. We provided as much service and support as we could during the pandemic, using resources available to the best effect. We took on our own minibus to save money and increase capacity and flexibility, establishing a good base for a more normal and successful 2021.

During the year we provided a respite break to 20 carers in the Adur area totalling 2454.5hrs of respite to carers.

We provided 20 full days out on the minibus and 10 full days at Lancing Parish Hall where we put on a variety of entertainment for service users.

We organised 116 half day outings and conducted 76 welfare visits where we did various activities from gardening to puzzles.

We also provided activity packs to over 20 people all over West Sussex and, with the help of the Independent Lives Care Service, provided over 100 customers with our Happy Times newsletter.

Our customers said….

Thank you for everything you did. Dad really enjoyed going out on your outings and looked forward to them.

I find the service you give excellent. I would give the Carers Respite Service 6 or more /5 for the Service you offer.

Thank you ever so much for including us in your fun publication – it looks fab! I have shared with COVID Team internally so they can disseminate as appropriate. We really appreciate you allowing us to be included.

Communications & Engagement

In 2020 the Communications & Engagement Team rose to a new set of challenges presented by COVID-19. Effective communications across stakeholder groups became an essential component in the organisations successful handling of the pandemic. To this end, the team worked closely with Independent Lives management and externally with West Sussex County Council, Croydon Council and West CCG to produce and circulate accurate information essential for disabled people to continue living independently.

Independent Lives saw spikes in the numbers of people visiting the website which coincided with lockdown announcements made by the UK Government. The highest number of visitors on a single day during the year was 549 on 23 March, the day the first lockdown was announced.

Despite the pandemic, Independent Lives were able to continue chairing the South East Network of Disabled People’s Organisations. Independent Lives also received press coverage in September 2020 after we leased our first minibus.

In the three months preceding the first lockdown, volunteers contributed 191 hours of support to Independent Lives. Support was offered to volunteers during the pandemic through regular phone and video calls. Independent Lives are now looking forward to working with our volunteers again and are developing a range of new opportunities for people to support their communities and our vision.

Toward the end of 2020, Independent Lives recruited a new Communications & Engagement Lead who, from the beginning of 2021, will help to expand our existing communications work and ensure that peer leadership and lived experience remain at the heart of the organisation.

Our stakeholders said….

'I just wanted to say thanks for your ongoing Covid information and support and helping me to understand the process and what I should be doing. You have made it so much easier!'

'Many thanks again for your time and support in shaping the refresh of the guidance, the easy read, and the document summarising key information - thanks for being on top of developments!'

Independent Lives (Disability)

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Report of the Trustees for the Year Ended 31st December 2020

- Plans for the future (2018 2020)

In 2017 we developed new strategic objectives for the period 2018 – 2020. The objectives were approved by the Board in July 2017. Our objectives continued through 2020 to support integration of health and social care and achieve the best outcome for our beneficiaries. We continue to maintain close relationships with commissioners of services who have a statutory responsibility to provide appropriate services to support our community to live independently. Work to produce a new strategic plan for the period from 2021 was begun during 2020 and will complete in the first half of 2021.

The table below sets out our goals and objectives as detailed in the 2018-2020 business strategy.

Objective Achievements and Goals
Maintain a strong,
stable and
sustainable base to
consistently support
and deliver our
mission now and in
the future
We diversified our income, geographical reach
and the types of service we support including Care
Service expansion across West Sussex, launching
the Home First service, Carers Respite service,
Croydon Personal Assistant Support service and
the Co-production group funded by NHS England.
Our contract to support people in Hampshire who
receive Direct Payments came to an end. During
the three-year period our annual income grew by
24%.
To support our customers now and in the future,
we have maintained a small surplus to allow for
growth and investment in the community.
Championchoice
and control through
person-centred
planning and
Personal Budgets
support, services,
information and
advice
We continued to support people through Personal
Budgets, Personal Health Budgets and Direct
Payments support.
We have plans to continue to extend our service to
include Individual Service Funds, pooled Direct
Payments & new uses for Personal Health
Budgets.
We plan to expand our service offer to Direct
Payment recipients and to Personal Assistants.
Providequality
community care and
support where
people choose to live
We rebranded our care service as Independent
Lives Care Service in line with our other services.
As of May 2021 we have a Good rating from CQC
in all areas. We have expanded our recruitment
training and development offer and our customer
feedback processes to listen and act upon what our
customers tell to be recognised as ‘Outstanding’ in
the next Care Quality Commission inspection.
We will continue to work with local authority,
NHS and customers to deliver flexible support in
the community, to make care more personalised.

Independent Lives (Disability)

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Report of the Trustees for the Year Ended 31st December 2020

Objective Achievements and Goals
Innovateto build
support and services
around the
individual and the
community where
and how they need it
We planned to invest in fundraising, social groups
and activities. Some of these activities were
greatly affected by the pandemic, but they remain
a key area as we look to the future.
We plan to continue to invest in workforce
development and career pathways for PAs and
intend to develop a PA Academy.
We will continue to invest in technology to
improve services and processes and engage with
our customers how and when they choose.
Collaborateto
optimise what is
available to support
disabled people’s
access, engagement,
wellbeing and
equality
We have continued to work across the Health and
Social Care Sector to engage our community and
stakeholders to support our customers to access
streamlined services.
We will continue to work collaboratively to
support the wants and needs of Disabled people
and their Carers.
Improve the sector
by supporting the
wellbeing of staff,
trustees, members,
supporters,
volunteers,
customers and the
wider population
We have ensured our quality through quality
marks, standards and KPIs and continue our
commitment to being a Mindful Employer and a
Disability
Confident
employer.
We
have
maintained our ISO9001 2015 standard.
We have continued to provide flexible and
rewarding employment opportunities and have
structured our hourly rates in line with the
Foundation Living Wage.

Financial review

The results for the financial year 2020 are summarised in the table below (£):

2020 2019 2018
Income 2,767,756 2,637,272 2,191,861
Expenditure 2,633,462 2,608,155 2,110,539
Net
surplus/(deficit)
for the year
134,294 29,117 81,322
Net assets 551,238 416,944 387,827

The goal for the future remains to maintain the strong financial surplus position that has been achieved since 2018. We will control expenditure while developing new business and growth opportunities.

Reserves policy

A revised reserves policy was introduced in 2017 and further refined in early 2019. The calculation uses a risk weighted method taking each business area and applying a risk score on the following aspects:

Independent Lives (Disability)

Report of the Trustees

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for the Year Ended 31st December 2020

The reserves policy sets the target level of reserves as £448k for the year ending 31 December 2020. Unrestricted reserves currently equate to £500,454. The unrestricted reserves target is reviewed annually under the risk-weighted calculation method.

Risk assessment

The trustees actively review major risks to which the charity is exposed. A comprehensive risk register is maintained and the trustees are satisfied that there are suitable controls in place to mitigate exposure to major risks.

Strategic and business planning incorporates an evaluation of potential risks for each development opportunity and a reporting structure is in place to re-assess existing risks and to report and monitor emerging risks at each Board meeting. In addition, the Trustees have adopted a risk based approach to setting reserves.

Structure, governance and management

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.

The Charity is led by a Chief Executive and her Executive leadership team. The Charity has a Board of Trustees who meet on a regular basis and two sub-Committees, one for Finance and one for Human Resources. The Board and its subcommittees provide strategic direction and approve policies and review risk. During the year the Trustees received training on fundraising, governance and national healthcare strategy as part of continuing recognition of their responsibilities. A programme of further training covering appropriate subjects will be pursued in 2020.

Independent Lives (Disability) (Reg. no. 8654797) was incorporated on 19[th] August 2013 and was registered with the Charity Commission (Reg. no. 1153815) on 16[th] September 2013. All assets and liabilities were transferred from Independent Living Association (Reg. no. 1092651) on the date of incorporation and activities commenced from 1[st] October 2013.

Appointment of trustees

Trustees, at least 75% of whom should be disabled persons, parents of disabled children or carers, are appointed on the basis of nominations received with an emphasis on eligibility, personal competence, understanding or experience of disability. Each new trustee appointment is selected by interview. The trustees have the authority to fill any vacancy on the Board of Trustees that may arise during the year by co-option until the next AGM.

New trustees receive an induction pack and as part of their induction are made aware of their governance responsibilities, given an introduction to the objectives, scope, strategy and policies of the charity and given Charity Commission information on the role and responsibilities of trustees.

Remuneration

The salaries of the Chief Executive and Executive Leadership Team are agreed by the Remuneration sub-committee of the Board. Every three years an external independent comparison of the charity sector is undertaken and this occurred in 2019, setting an updated basis for the review of Executive Leadership Team pay points and salary increases. In the interim periods, the Remuneration Committee meetings scheduled for June will consider pay point adjustments and appropriate cost of living pay increases, which happened in 2020.

Trustee indemnity

During the year there was an indemnity insurance policy in place covering the trustees. This was part of a larger policy and therefore the cost of this insurance cannot be quantified.

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Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

Reference and administrative details Registered Company number 08654797 (England and Wales)

Registered Charity number 1153815

Registered office Southfield House 11 Liverpool Gardens Worthing West Sussex BN11 1RY

Trustees

Ms C Poke (31/10/19) Mr G M Dennett (Treasurer) (17/10/11 - 06/07/20) Mrs A Paine MBE (27/09/12 – 12/01/20) Mr D Hardman (Vice Chair) (19/06/17) Mr C Green (Chair) (19/06/17) Mr S Wilson (19/06/17) Ms J Tuck (07/11/19) Mr A Siganporia (Treasurer) (06/07/20)

Independent Lives gives thanks to Malcolm Dennett who resigned as trustee and treasurer having completed a full term in service. His contribution to the success of the organisation and influence on its development and identity is gratefully acknowledged.

Chief Executive Officer

Mrs R Smicle

Auditors

Sheen Stickland Chartered Accountants Statutory Auditors 7 East Pallant Chichester, West Sussex PO19 1TR

Bankers

Barclays Bank PLC 1 Chapel Road Worthing, West Sussex BN11 1EX

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Independent Lives (Disability)

Report of the Trustees for the Year Ended 31st December 2020

STATEMENT OF TRUSTEES RESPONSIBILITIES

The trustees (who are also the directors of Independent Lives (Disability) for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

AUDITORS

The auditors, Sheen Stickland, will be proposed for re-appointment at the forthcoming Annual General Meeting.

This report has been prepared in accordance with the special provisions of Part 15 of Companies Act 2006 relating to small companies.

Approved by order of the board of trustees on ............................................. and signed on its behalf by:

............................................. ............................................. Chandos Green-Chair Adil Siganporia – Treasurer

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Report of the Independent Auditors to the Members of Independent Lives (Disability)

Opinion

We have audited the financial statements of Independent Lives (Disability) (the 'parent charitable company') and its subsidiary (the ‘group’) for the year ended 31st December 2020 on pages fifteen to twenty-nine. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the group and charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors responsibilities for the audit of the financial statements section of our report. We are independent of the group and charitable company in accordance with the ethical requirements that are relevant to our audit of the group financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where:

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report, other than the group financial statements and our Report of the Independent Auditors thereon.

Our opinion on the group financial statements does not cover the other information and we do not express any form of assurance conclusion thereon.

In connection with our audit of the group financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the group financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and the parent charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

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Report of the Independent Auditors to the Members of Independent Lives (Disability)

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees Responsibilities set out on page eleven, the trustees (who are also the directors of the parent charitable company for the purposes of company law) are responsible for the preparation of the group financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of group financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the group financial statements, the trustees are responsible for assessing the group and parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group and parent charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the group financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these group financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. W design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

A further description of our responsibilities for the audit of the group financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

P E H Wright FCA DChA (Senior Statutory Auditor) For and on behalf of Sheen Stickland Chartered Accountants Statutory Auditors 7 East Pallant Chichester West Sussex PO19 1TR

Date: .............................................

Page 14

Independent Lives (Disability)

Consolidated Statement of Financial Activities (Incorporating an Income and Expenditure Account) for the Year Ended 31st December 2020

Unrestricted
fund
Notes
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
-
Charitable Activities
4
2,172,106
Trading subsidiary income
566,789
Investment income
5
104
Other income
-
Total
2,738,999
EXPENDITURE ON
Raising Funds
Trading subsidiary costs
355,980
Charitable activities
6
Direct Payments & Personal Health Budget
Support
843,971
Recruitment
39,720
Care Service
1,312,044
Personalisation, Equalities, Research and
Development
61,344
Skills for Care
-
Total
2,613,059
NET INCOME/(EXPENDITURE)
125,940
NET MOVEMENT IN FUNDS
125,940
RECONCILIATION OF FUNDS
Total funds brought forward
374,514
TOTAL FUNDS CARRIED FORWARD
500,454
Restricted
funds
£
-
28,757
-
-
-
28,757
-
-
-
-
-
20,403
20,403
8,354
8,354
42,430
50,784
2020
Total
funds
£
-
2,200,863
566,789
104
-
2,767,756
355,980
843,971
39,720
1,312,044
61,344
20,403
2,633,462
134,294
134,294
416,944
551,238
2019
Total
funds
£
-
2,035,374
572,198
1,256
28,444
2,637,272
343,753
822,218
36,695
1,321,831
68,440
15,218
2,608,155
29,117
29,117
387,827
416,944

CONTINUING OPERATIONS

All income and expenditure has arisen from continuing activities.

The notes form part of these financial statements

Page 15

Independent Lives (Disability)

Consolidated Balance Sheet

At 31st December 2020

Unrestricted
fund
Notes
£
FIXED ASSETS
Tangible assets
11
15,171
15,171
CURRENT ASSETS
Debtors
14
409,328
Cash at bank and in hand
492,740
902,068
CREDITORS
Amounts falling due within one year
15
(416,785)
NET CURRENT ASSETS
485,283
TOTAL ASSETS LESS CURRENT
LIABILITIES
500,454
NET ASSETS
500,454
FUNDS
16
Unrestricted funds
Restricted funds
TOTAL FUNDS
Restricted
funds
£
-
-
-
50,784
50,784
-
50,784
50,784
50,784
2020
Total
funds
£
15,171
15,171
409,328
543,524
952,852
(416,785)
536,067
551,238
551,238
500,454
50,784
551,238
2019
Total
funds
£
17,428
17,428
325,224
380,434
705,658
(306,142)
399,516
416,944
416,944
374,514
42,430
416,944

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies.

The financial statements were approved by the Board of Trustees on ............................................. and were signed on its behalf by:

............................................. ............................................. Chandos Green – Chair Adil Siganporia – Treasurer

The notes form part of these financial statements

Page 16

Independent Lives (Disability)

Balance Sheet

At 31st December 2020

Unrestricted
fund
£
FIXED ASSETS
Tangible assets
Investment
12
13
14,215
5
14,220
CURRENT ASSETS
Debtors
14
369,333
Cash at bank and in hand
348,143
717,476
CREDITORS
Amounts falling due within one year
15
(231,242)
NET CURRENT ASSETS
486,234
TOTAL ASSETS LESS CURRENT
LIABILITIES
500,454
NET ASSETS
500,454
FUNDS
Unrestricted funds
Restricted funds
TOTAL FUNDS
Restricted
funds
£
-
-
-
-
50,784
50,784
-
50,784
50,784
50,784
2020
Total
funds
£
14,215
5
14,220
369,333
398,927
768,260
(231,242)
537,018
551,238
551,238
500,454
50,784
551,238
2019
Total
Funds
£
16,103
5
16,108
284,838
296,862
581,700
(180,864)
400,836
416,944
416,944
374,514
42,430
416,944

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies.

The financial statements were approved by the Board of Trustees on ............................................. and were signed on its behalf by:

............................................. ............................................. Chandos Green – Chair Adil Siganporia – Treasurer

The notes form part of these financial statements

Page 17

Independent Lives (Disability)

Consolidated Cash Flow Statement for the Year Ended 31st December 2020

Notes
Cash flows from operating activities:
Cash generated from operations
Interest received
Interest paid
1
Net cash provided by (used in) operating
activities
Cash flows from investing activities:
Purchase of intangible fixed assets
Purchase of tangible fixed assets
Interest received
Net cash provided by (used in) investing
activities
Change in cash and cash equivalents in the
reporting period
Cash and cash equivalents at the beginning of
the reporting period
Cash and cash equivalents at the end of the
reporting period
2020
£
171,848
161
(752)
171,257
-
(8,167)
-
(8,167)
163,090
380,434
543,524
2019
£
85,527
1,256
(960)
85,823
-
(19,210)
-
(19,210)
66,613
313,821
380,434

The notes form part of these financial statements

Page 18

Independent Lives (Disability)

Notes to the Consolidated Cash Flow Statement for the Year Ended 31st December 2020

1. RECONCILIATION OF NET INCOME/(EXPENDITURE) TO NET CASH FLOW FROM OPERATING ACTIVITIES

Net income/(expenditure) for the reporting period (as per the statement
of financial activities)
Adjustments for:
Depreciation charges
Loss on disposal
Interest received
Interest paid
(Increase) in stock
Decrease/ (Increase) in debtors
Increase/ (Decrease) in creditors
Net cash provided by (used in) operating activities
2020
£
134,294
10,424
-
(161)
752
-
(84,104)
110,643
171,848
2019
£
29,117
25,209
-
(1,256)
960
-
48,760
(17,263)
85,527

Page 19

Independent Lives (Disability)

Notes to the Consolidated Financial Statements for the Year Ended 31st December 2020

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', the Charities Act 2011 and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Consolidation

The financial statements incorporate the results of Independent Lives (Disability) and its wholly owned subsidiary Independent Lives (Trading) Limited (Company number: 05545068), prepared on a line-by-line basis.

Exemption has been taken from including the unconsolidated statement of financial activities of Independent Lives (Disability) in accordance with section 408 of the Companies Act 2006.

Income

All incoming resources are included on the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. All income is recognised on an accruals basis.

Activities for raising funds ‘trading subsidiary income’ represents trading income from the subsidiary, Independent Lives (Trading) Limited which is a wholly owned subsidiary of the charity.

Any income received which relates to subsequent financial years is not recognised through the Statement of Financial Activities but is shown as deferred income in the balance sheet and is released to the Statement of Financial Activities in the financial year to which it relates.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably.

Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Allocation of costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include management, finance, and governance costs which support the charities programmes and activities. These costs have been allocated to expenditure on charitable activities.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Leasehold Improvements Over the term of the lease Computer Equipment 33% Straight line per annum Fixtures, fittings & equipment 25% Straight line per annum

Expenditure on assets with a cost of over £500 is capitalised.

Page 20

Independent Lives (Disability)

Notes to the Consolidated Financial Statements for the Year Ended 31st December 2020

1. ACCOUNTING POLICIES - continued

Intangible fixed assets

Amortisation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Website

20% Straight line per annum

Leasing and hire purchase commitments

Rentals payable under operating leases are charged against income on a straight line basis over the period of the lease.

Pensions

The group operates a defined contribution pension scheme. Contributions are charged in the accounts as they become payable in accordance with the rules of the scheme.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Going concern

The trustees consider that there are no material uncertainties that may cast doubt about the Charity's ability to continue as a going concern.

Taxation

The charity is exempt from corporation tax on its charitable activities.

2. DONATIONS AND LEGACIES – GROUP AND CHARITY

2020 2019
£ £
Donations - -

3. OTHER TRADING ACTIVITIES – GROUP AND CHARITY

The wholly owned subsidiary, Independent Lives (Trading) Limited, which is incorporated in the United Kingdom, pays all its profits to the charity by way of deed of covenant. The charity owns the entire share capital of 5 ordinary shares of £1. A summary of the trading results is shown below:

Trading subsidiary gross income
Trading subsidiary costs
Deed of covenant payable to the parent charity
2020
£
596,263
(355,980)
240,283
2019
£
600,846
(343,753)
257,093

Page 21

Independent Lives (Disability)

Notes to the Consolidated Financial Statements - continued for the Year Ended 31st December 2020

3. OTHER TRADING ACTIVITIES – GROUP AND CHARITY continued

The assets and liabilities of the subsidiary were:

Current assets
Current liabilities
Total Net Assets
Aggregate share capital and reserves
4.
INCOME FROM CHARITABLE ACTIVITIES – GROUP AND CHARITY
West Sussex County Council Direct Payment Support Contract
Hampshire County Council Direct Payment Support Contract
Other
5.
INVESTMENT INCOME – GROUP AND CHARITY
Deposit account interest
6.
CHARITABLE ACTIVITIES COSTS – GROUP AND CHARITY
2020
£
222,657
(223,608)
(951)
5
2020
£
419,696
-
1,781,167
2,200,863
2020
£
104
2019
£
176,173
(177,493)
(1,320)
5
2019
£
429,987
196,823
1,408,564
2,035,374
2019
£
1,256
2019
£
176,173
(177,493)
(1,320)
5
Direct costs
Support costs
(See note 7)
£
£
Direct Payments & Personal Health Budget Support
742,944
101,027
Recruitment
29,526
10,194
Care Service
Personalisation, Equalities, Research and Development
1,242,323
40,409
69,721
20,935
Skills for Care
20,403
-
2,075,605
201,877
Totals
£
843,971
39,720
1,312,044
61,344
20,403
2,277,482

Page 22

Independent Lives (Disability)

Notes to the Consolidated Financial Statements - continued for the Year Ended 31st December 2020

7. SUPPORT COSTS – GROUP AND CHARITY


Direct Payments & Personal Health Budget
Support
Recruitment
Care Service
Personalisation, Equalities, Research and
Development
Human
resources
Other costs
Governance
costs
£
£
£
73,415
23,759
3,853
7,342
2,382
470
51,391
16,544
1,786
14,683
4,842
1,410
146,831
47,527
7,519
Totals
£
101,027
10,194
69,721
20,935
201,877

Included in governance costs above is auditor remuneration of £7,150 in respect of the audit of the charity. £2,700 in respect of the audit of the trading subsidiary is included in trading subsidiary costs.

8. NET INCOME/(EXPENDITURE) – GROUP AND CHARITY

Net income/(expenditure) is stated after charging/(crediting):

Auditors' remuneration
Depreciation - owned assets
2020
£
9,850
10,424
2019
£
10,135
25,208

9. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31st December 2020 nor for the period ended 31st December 2019. During the year, no trustees were reimbursed for travel expenses (2019: £151).

Page 23

Independent Lives (Disability)

Notes to the Consolidated Financial Statements - continued for the Year Ended 31st December 2020

10. STAFF COSTS – GROUP AND CHARITY

Wages and salaries
Social security costs
Other pension costs
Agency staff costs
No employees received emoluments in excess of £60,000.
The average monthly number of employees during the year was as follows:
Direct payments
Recruitment solutions
Care Service
Skills for Care and PA Training support
Banking Admin Service
Independent Payroll Service
2020
£
1,922,047
146,957
66,102
-
2,135,106
2020
32
1
62
1
3
8
107
2019
£
1,895,880
113,660
44,430
19,378
2,073,348
2019
36
1
56
5
2
8
108

Care Service average monthly staff numbers includes the support workers who are paid at an hourly rate for the hours worked. For the whole period this included an average of 29 (2019: 29) permanent salaried staff.

Page 24

Independent Lives (Disability)

Notes to the Financial Statements - continued for the Year Ended 31st December 2020

11. TANGIBLE FIXED ASSETS – GROUP

Leasehold
improvements
Fixtures and
fittings
Computer
equipment
£
£
£
COST
At 1st January 2020
53,326
39,006
226,908
Additions
-
2,678
5,489
At 31st December 2020
53,326
41,684
232,397
DEPRECIATION
At 1st January 2020
53,326
37,247
211,239
Charge for year
-
1,652
8,772
At 31st December 2020
53,326
38,899
220,011
NET BOOK VALUE
At 31st December 2020
-
2,785
12,836
At 31st December 2019
-
1,759
15,669
12.
TANGIBLE FIXED ASSETS – CHARITY
Leasehold
improvements
Fixtures and
fittings
Computer
equipment
£
£
£
COST
At 1st January 2020
53,326
30,257
226,908
Additions
-
2,678
5,489
At 31st December 2020
53,326
32,935
232,397
DEPRECIATION
At 1st January 2020
53,326
29,823
211,239
Charge for year
-
1,283
8,772
At 31st December 2020
53,326
31,106
220,011
NET BOOK VALUE
At 31st December 2020
-
1,829
12,386
At 31st December 2019
-
434
15,669
Totals
£
319,240
8,167
327,407
301,812
10,424
312,236
15,171
17,428
Totals
£
310,491
8,167
318,658
294,388
10,055
304,443
14,215
16,103

Page 25

Independent Lives (Disability)

Notes to the Financial Statements - continued for the Year Ended 31st December 2020

13. FIXED ASSET INVESTMENT – CHARITY

FIXED ASSET INVESTMENT – CHARITY
Unlisted
Investments
£
MARKET VALUE
At 1st January 2020 and 31st December 2020 5
NET BOOK VALUE
At 31st December 2020 5
At 31st December 2020 5

14. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Trade debtors
Other debtors
Prepayments and accrued income
GROUP
2020
£
335,218
11,246
62,864
409,328
2019
£
199,885
17,718
107,621
325,224
CHARITY
2020
£
307,810
11,246
50,277
369,333

2019
£
167,750
17,718
99,370
284,838

15. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Trade creditors
Amounts owed to group undertakings
Social security
VAT
Other creditors
Tax
Accruals and deferred income
GROUP
2020
£
161,258
-
44,586
90,601
72,714
-
47,626
416,785
2019
£
148,306
-
35,047
50,584
39,621
-
32,584
306,142
CHARITY
2020
£
14,608
38,065
44,586
76,438
12,619
-
44,926
231,242

2019
£
25,316
52,215
35,047
36,321
1,981
-
29,984
180,864

Included above is deferred income of £7,952 (2019: £nil).

Page 26

Independent Lives (Disability)

Notes to the Financial Statements - continued for the Year Ended 31st December 2020

16. MOVEMENT IN FUNDS – GROUP AND CHARITY

At 1.1.20
£
Unrestricted funds
General fund
374,514
Restricted funds
DP Support - Hampshire County Council
19,136
Skills for Care - DPULO
19,034
Skills for Care - Mindfulness
3,719
Customer social and wellbeing events
541
42,430
TOTAL FUNDS
416,944
Net movement in funds, included in the above are as follows:
Unrestricted funds
General fund
Restricted funds
Direct Payment Support - Hampshire County Council
Skills for Care – Disabled People’s User Led Organisation
Customer social and wellbeing events
TOTAL FUNDS
Net
movement
in funds
£
125,940
-
8,354
-
-
8,354
134,294
Incoming
resources
£
2,412,493
-
28,757
-
28,757
2,441,250
Transfers
between
At
funds
31.12.20
£
£
19,136
519,590
(19,136)
-
-
27,388
-
3,719
-
541
(19,136)
31,648
-
551,238
Resources
expended
Movement in
funds
£
£
(2,286,553)
125,940
-
-
(20,403)
8,354
-
-
(20,403)
8,354
(2,306,956)
134,294

Page 27

Independent Lives (Disability)

Notes to the Financial Statements - continued for the Year Ended 31st December 2020

16. MOVEMENT IN FUNDS – GROUP AND CHARITY - continued

Comparatives for movement in funds

Comparatives for movement in funds
Net movement
At 1.1.19 in funds At 31.12.19
£ £ £
Unrestricted Funds
General fund 357,681 16,833 374,514
Restricted Funds
DP Support - Hampshire County Council 13,216 5,920 19,136
Skills for Care - DPULO 12,976 6,058 19,034
Skills for Care - Mindfulness 3,719 - 3,719
Customer social and wellbeing events 235 306 541
30,146 12,284 42,430
TOTAL FUNDS 387,827 29,117 416,944
Comparative net movement in funds, included in the above are as follows:
Incoming Resources Movement in
resources expended funds
£ £ £
Unrestricted funds
General fund 2,102,023 (2,085,190) 16,833
Restricted funds
DP Support - Hampshire County Council 196,823 (190,903) 5,920
Skills for Care - DPULO 22,517 (16,459) 6,058
Customer social and wellbeing events 804 (498) 306
Halloween half day - - -
220,144 (207,860) 12,284
TOTAL FUNDS 2,322,167 (2,293,050) 29,117

Transfers Between Funds

£19,136 was transferred to the general fund from the DP Support - Hampshire County Council fund following termination of the contract.

Page 28

Independent Lives (Disability)

Notes to the Financial Statements - continued for the Year Ended 31st December 2020

17. COMMITMENTS UNDER OPERATING LEASES

At 31 December 2020 the group had commitments under non-cancellable operating leases as follows:

Expiry date:
Within one year
Between two and five years
2020
£
32,274
30,599
62,873
2019
£
32,902
51,875
84,777

18. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 31st December 2020.

Page 29