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2023-03-31-accounts

Registered number: 08366440 Charity number: 1153506

HEALTHWATCH NORFOLK

(A company limited by guarantee)

UNAUDITED

TRUSTEES' REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2023

HEALTHWATCH NORFOLK

(A company limited by guarantee)

CONTENTS

Page
Reference and administrative details of the company, its Trustees and advisers 1
Trustees' report 2 - 7
Independent examiner's report 8 - 9
Statement of financial activities 10
Balance sheet 11
Statement of cash flows 12
Notes to the financial statements 13 - 24

(A company limited by guarantee)

HEALTHWATCH NORFOLK

REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2023

Trustees Elaine Bailey
Linda Bainton
Vivienne Clifford-Jackson
William Cruickshank
Dr Andrew Hayward
Christopher Humphris
Mary Ledgard
Christine Macdonald
Marie-Lyse Numuhoza (resigned 10 January 2023)
Patrick Peal, Chair
Bridget Penhale
David Trevanion
Company registered
number
08366440
Charity registered
number
1153506
Registered office
Suite 6
Elm Farm
Norwich Common
Wymondham
Norfolk
NR18 0SW
Accountants
Larking Gowen LLP
Chartered Accountants
1st Floor Prospect House
Rouen Road
Norwich
NR1 1RE

Page 1

(A company limited by guarantee)

HEALTHWATCH NORFOLK

TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2023

The Trustees present their annual report together with the financial statements of the company for the 1 April 2022 to 31 March 2023. The Annual report serves the purposes of both a Trustees' report and a directors' report under company law. The Trustees confirm that the Annual report and financial statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019).

Since the company qualifies as small under section 382 of the Companies Act 2006, the Strategic report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 has been omitted.

Objectives and activities

a. Policies and objectives

Healthwatch Norfolk was set up in April 2013 to represent everyone who lives in the county and to ensure that their needs, views and experiences on all health and social care are taken in account in the planning, commissioning and delivery of services. At a time when our care services are under significant financial pressure and undergoing substantial change, Healthwatch Norfolk is a key part of the improvement system for the NHS and social care in Norfolk.

Healthwatch Norfolk's purpose and aims as set out in the objects contained in the Articles of Association are:

  1. Providing information and advice to the general public about local health and social care services;

  2. Making the views and experiences of members of the general public known to health and social care providers;

  3. Enabling local people to have a voice in the development, delivery and equality of access to local health and social care services and facilities;

  4. The promotion of high standards by health and social care providers: and

  5. Providing training and the development of skills for volunteers and the wider community in

b. Strategies for achieving objectives

There is a statutory requirement for Healthwatch organisations to exist in each top tier local authority area in England. The models for the commissioning and provision of local Healthwatch, however, are at the discretion of local authorities and communities. Healthwatch Norfolk is a registered charity and a statutory member of Norfolk's Health and Wellbeing Board and has a role to represent the voice of patients, service users, carers and the public at the highest strategic level. Healthwatch Norfolk engages with service users, providers and commissioners of services, as well as partner organisations in the voluntary and community sector to ensure that it fully and accurately represents the needs, priorities and concerns of consumers. This is the tenth Annual Report of Healthwatch Norfolk and gives information on the following aspects of the organisation's work in the financial year 2022/23.

Page 2

HEALTHWATCH NORFOLK (A company limited by guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

Objectives and activities (continued)

c. Main activities undertaken to further the company's purposes for the public benefit

The Trustees are mindful of the need to ensure the activities of the charity fulfil the criteria for public benefit and have given careful consideration to the Charity Commission general guidance.

The activities to further the charity's purpose are described below.

Achievements and performance

a. Letter from the Chair and Chief Executive

It has been a successful year for Healthwatch Norfolk.

Norfolk County Council is very clear that our role is to hold the health and social care system to account on behalf of the people of Norfolk. We do that with the help of the stories and experiences from Norfolk people which give us vital data on everything from dentistry and mental health care to appointment delays and technology problems.

During the year we heard from thousands of people across the county about their care; every piece of feedback helps to shape our focus and priorities.

We have also talked to people from a range of communities including:

Financially, we have recorded a loss due to delays in securing two significant contracts; this has been covered from our reserves.

However the outlook is bright, with new long-term contracts secured after the end of the financial year. We are confident that we will not only have a greater positive impact on the health and wellbeing of the community we serve, but we are confident we will also rebuild our reserves to the equivalent of nine months’ operating costs within the next financial year.

We are grateful to our stakeholders and customers across the health and social care community in Norfolk and Waveney and look forward to working in partnership with then in the year ahead and beyond.

Patrick Peal, Chair, and Alex Stewart, Chief Executive of Healthwatch Norfolk

b. Annual Report

The full version of the 2022-23 annual report is available via the Healthwatch Norfolk website: www.healthwatchnorfolk.co.uk. This details our activities and achievements during 2022-23.

Summary of Activities and Achievements during 2022-2 3

2656 reviews were published on our website by people giving feedback on health and social care services.

471 enquiries came from people asking for information and advice about health and social care.

Page 3

(A company limited by guarantee)

HEALTHWATCH NORFOLK

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

Achievements and performance (continued)

We published 56 reports about the improvements people would like to see to health and social care services. Our most popular report was:

Our project work 2022-2023 included:

Volunteers

Alongside our staff, we have a team of 20 wonderful volunteers who support and aid our work across the count and who gave up 175 days to make care better for our community Thanks to their input and effort, our work can evolve and improve which leads to a to a better understanding of what works and what needs improving in NHS and social care. We have also welcomed new volunteers to our team. This year they:

Financial review

a. Going concern

As outlined in the letter from the Chair, the Company have secured new long term contracts since the end of the financial year. The Trustees are confident that these contracts will restore the Company's reserves to the equivalent of 9 month's operating expenditure.

Having made appropriate enquiries, the Trustees have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the going concern basis in preparing the financial statements.

Page 4

(A company limited by guarantee)

HEALTHWATCH NORFOLK

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

b. Reserves policy

There is a reserves policy in place to enable the organisation to continue to operate for 3 months (including commitment to lease for office accommodation and redundancy payments) should funding cease. The funds are held readily accessible to mitigate against the funding volatility but also in case a decision is made to work on a particular project/piece of important work.

The financial reserves are invested in 3 separate bank accounts in order to mitigate against the limit of cover under the Financial Services Compensation Scheme.

General reserves at 31 March 2023 stood at £326,439 (2022: £410,296) and the net book value of tangible fixed assets was £19,873 (2022: £16,200). This leaves free reserves at 31 March 2023 of £306,566 (2022: £394,096).

c. Results for the year

Our annual funding from Norfolk County Council for 2023 was £355,300 (2022: £348,140). Other income including investment income amounted to £274,302 (2022: £205,581). The charity incurred expenditure during the year of £713,459 (2022: £547,899). Expenditure was funded both from current year income and from prior years surpluses which had been accumulated within reserves for this purpose. This resulted in a deficit of £83,857 for the year (2022: surplus of £5,822).

Structure, governance and management

a. Constitution

The company is a charitable company limited by guarantee and is constituted under a Memorandum of Association dated 18/1/13. It is a registered charity number 1153506.

b. Methods of appointment or election of Trustees

The management of the company is the responsibility of the Trustees who are elected and co opted under the terms of the Articles of Association.

Page 5

(A company limited by guarantee)

HEALTHWATCH NORFOLK

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

Structure, governance and management (continued)

c. Organisational structure and decision-making policies

Following an independent governance review completed in April 2016 a number of administrative changes were made to the Articles of Association for Healthwatch Norfolk. In addition, as part of this review Board meetings are held quarterly in the Board room at Wymondham and a number of formal Board Sub Groups were established.

The AGM is held in the Forum, Norwich.

Board Members Register of Attendance in 2022 23

11 April 2022 18 July 2022 17 Oct 2022 14 Jan 2023
Robert Ashton N N/A N/A N/A
Patrick Peal Y Y Y Y
Elaine Bailey Y Y Y Y
Dianne Butterfield N N/A N/A N/A
William Cruickshank N Y Y Y
Ann Donkin N N/A N/A N/A
Helen Jackson N N/A N/A N/A
Andrew Hayward Y Y Y Y
Siobhan McClelland N N/A N/A N/A
David Trevanion Y Y Y Y
Bridget Penhale Y Y Y N
Chris Humphris Y Y Y Y
Chris MacDonald Y Y N Y
Linda Bainton Y Y Y Y
Marie Lyse-Numuhoza Y Y N N/A
Mary Ledgard Y Y Y Y
Vivienne Clifford-Jackson N/A N/A Y Y

Y denotes attendance

N denotes non attendance. Apologies were received in advance where Trustees were unable to attend Board meetings.

Declarations of interest

HWN keeps a register of declarations of interest relating to Board Trustees. There were no specific declarations made at Board meetings during the year covered by this Annual Report.

Staff attendance

During 2022-23 48 days of sickness absence were recorded for staff .

Page 6

(A company limited by guarantee)

HEALTHWATCH NORFOLK

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

Statement of Trustees' responsibilities

The Trustees (who are also the directors of the company for the purposes of company law) are responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial . Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Approved by order of the members of the board of Trustees and signed on their behalf by:

................................................ Patrick Peal Chair Date:

Page 7

(A company limited by guarantee)

HEALTHWATCH NORFOLK

INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2023

Independent examiner's report to the Trustees of Healthwatch Norfolk ('the company')

I report to the charity Trustees on my examination of the accounts of the company for the year ended 31 March 2023.

Responsibilities and basis of report

As the Trustees of the company (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the company's accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent examiner's statement

Since the company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of Institution of Chartered Accountants in England and Wales, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the company as required by section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Page 8

HEALTHWATCH NORFOLK

(A company limited by guarantee)

INDEPENDENT EXAMINER'S REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023

This report is made solely to the company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the company's Trustees those matters I am required to state to them in an Independent examiner's report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the company and the company's Trustees as a body, for my work or for this report.

Signed: Julie Grimmer

Dated: 12 October 2023 FCA DChA

Larking Gowen LLP Chartered Accountants 1st Floor Prospect House Rouen Road Norwich NR1 1RE

Page 9

HEALTHWATCH NORFOLK

(A company limited by guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2023

Note
Income from:
Donations and legacies
3
Investments
4
Other income
Total income
Expenditure on:
Charitable activities
5
Total expenditure
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Net movement in funds
Total funds carried forward		 Unrestricted
funds
2023
£
355,300
3,789
270,513
629,602
713,459
713,459
(83,857)
410,296
(83,857)
326,439		 Total
funds
2023
£
355,300
3,789
270,513
629,602
713,459
713,459
(83,857)
410,296
(83,857)
326,439		 Total
funds
2022
£
348,140
2,268
203,313
553,721
547,899
547,899
5,822
404,474
5,822
410,296

The Statement of financial activities includes all gains and losses recognised in the year.

The notes on pages 13 to 24 form part of these financial statements.

Page 10

HEALTHWATCH NORFOLK (A company limited by guarantee) REGISTERED NUMBER: 08366440

BALANCE SHEET AS AT 31 MARCH 2023

Note
Fixed assets
Tangible assets
10
Current assets
Debtors
11
Cash at bank and in hand
Creditors: amounts falling due within one
year
12
Net current assets
Total net assets
Charity funds
Unrestricted funds
Total funds		 50,776
305,578
356,354
(49,788)		 2023
£
19,873
19,873
306,566
326,439
326,439
326,439		 192,803
570,700
763,503
(369,407)		 2022
£
16,200
16,200
394,096
410,296
410,296
410,296

The company was entitled to exemption from audit under section 477 of the Companies Act 2006.

The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by:

................................................ Patrick Peal

Date:

The notes on pages 13 to 24 form part of these financial statements.

Page 11

(A company limited by guarantee)

HEALTHWATCH NORFOLK

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2023

Cash flows from operating activities
Net cash used in operating activities
Cash flows from investing activities
Purchase of tangible fixed assets
Net cash used in investing activities
Cash flows from financing activities
Change in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
The notes on pages 13 to 24 form part of these financial statements		 2023
£
(256,167)
(8,955)
(8,955)
(265,122)
570,700
305,578		 2022
£
148,940
(6,740)
(6,740)
142,200
428,500
570,700

Page 12

HEALTHWATCH NORFOLK

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

1. General information

The company is a company limited by guarantee. The members of the company are the Trustees named on page 1. In the event of the company being wound up, the liability in respect of the guarantee is limited to £1 per member of the company.

2. Accounting policies

2.1 Basis of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Healthwatch Norfolk meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

2.2 Income

All income is recognised once the company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

Donated services or facilities are recognised when the company has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use of the item is probable and the economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised. The Trustees' report sets out more detail on the impact of volunteers for more information about their contribution.

Any donated professional services and donated facilities are recognised on receipt on the basis of the value of the gift to the company. The amount recognised by the company is the value the company would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service.

2.3 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Page 13

HEALTHWATCH NORFOLK

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

2. Accounting policies (continued)

2.3 Expenditure (continued)

Charitable activities and governance costs are costs incurred on the company's operations, including support costs and costs relating to the governance of the company apportioned to charitable activities.

2.4 Tangible fixed assets and depreciation

Tangible fixed assets are carried at cost, net of depreciation and any provision for impairment. Depreciation is provided at rates calculated to write off the cost of fixed assets, less their estimated residual value, over their expected useful lives on the following bases: The estimated useful lives are as follows:

2.5 Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the company; this is normally upon notification of the interest paid or payable by the Bank.

2.6 Operating leases

Rentals paid under operating leases are charged to the Statement of financial activities on a straight line basis over the lease term.

2.7 Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

2.8 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

2.9 Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised within interest payable and similar charges.

Page 14

HEALTHWATCH NORFOLK

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

2. Accounting policies (continued)

2.10 Financial instruments

The company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

2.11 Pensions

The company operates a defined contribution pension scheme and the pension charge represents the amounts payable by the company to the fund in respect of the year.

2.12 Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the company and which have not been designated for other purposes.

2.13 Agency Arrangements

Healthwatch Norfolk act as an agent in distributing certain funds from NHS England, Healthwatch England and for the NHSE long covid fund. Payments received from NHS England and subsequent expenditure are excluded from the Statement of Financial Activities as the charity does not have control over the charitable application of the funds. Administration costs charged are recognised in the Statement of Financial Activities. Details of the agency funds and associated payments are disclosed in note 20.

3. Income from donations and legacies

Unrestricted
funds
2023
£
Grants
355,300
Total 2022
348,140		 Total
funds
2023
£
355,300
348,140		 Total
funds
2022
£
348,140

Page 15

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

4. Investment income

Unrestricted
funds
2023
£
Investment income
3,789
Total 2022
2,268		 Total
funds
2023
£
3,789
2,268		 Total
funds
2022
£
2,268

5. Analysis of expenditure on charitable activities

Summary by fund type

Unrestricted
funds
2023
£
Governance costs
18,956
Charitable activies and support costs
694,503
713,459
Total 2022
547,899		 Total
2023
£
18,956
694,503
713,459
547,899		 Total
2022
£
18,386
529,513
547,899

Summary by expenditure type

Expenditure on governance
Direct and support costs
Total 2022		 Staff costs
2023
£
17,251
530,492
547,743
416,981		 Depreciation
2023
£
-
5,282
5,282
4,286		 Other costs
2023
£
1,705
158,729
160,434
126,632		 Total
2023
£
18,956
694,503
713,459
547,899		 Total
2022
£
18,386
529,513
547,899

Page 16

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

6. Analysis of expenditure by activities

Expenditure on governance
Direct and support costs
Total 2022		 Support
costs
2023
£
18,956
694,503
713,459
547,899		 Total
funds
2023
£
18,956
694,503
713,459
547,899		 Total
funds
2022
£
18,386
529,513
547,899

Page 17

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

6. Analysis of expenditure by activities (continued)

Analysis of support costs

Staff costs
Depreciation
Travel and subsistence
Telephone
Rent and rates
Room hire
Computer and website costs
Printing, postage and stationery
Advertising and promotion
Legal and professional
Repairs and maintenance
Subscriptions
Training and development
Project costs
Sundry
Insurance
Consultancy
Bank charges
Irrecoverable VAT
Recruitment costs
Governance costs
Total 2022		 Governance
costs
2023
Charitable
activities
and support
costs
2023
£
£
-
530,492
-
5,282
-
12,269
-
6,295
-
36,874
-
1,409
-
19,049
-
5,929
-
8,577
-
8,317
-
5,970
-
3,807
-
6,611
-
6,906
-
181
-
2,625
-
20,194
-
105
-
12,694
-
917
18,956
-
18,956
694,503
18,386
529,513		 Total
funds
2023
£
530,492
5,282
12,269
6,295
36,874
1,409
19,049
5,929
8,577
8,317
5,970
3,807
6,611
6,906
181
2,625
20,194
105
12,694
917
18,956
713,459
547,899		 Total
funds
2022
£
400,145
4,286
8,906
3,503
31,153
-
14,336
4,823
9,207
6,346
-
4,398
7,570
2,276
501
2,215
14,565
93
11,299
3,891
18,386
547,899

Page 18

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

7. Independent examiner's remuneration

2023 2022
£ £
Fees payable to the company's independent examiner for the independent
examination of the company's annual accounts 1,705 1,550

8. Staff costs

Wages and salaries
Social security costs
Contribution to defined contribution pension schemes		 2023
£
479,199
42,550
25,994
547,743		 2022
£
365,114
32,236
19,631
416,981

The average number of persons employed by the company during the year was as follows:

2023 2022
No. No.
Employees 16 14

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

2023 2022
No. No.
In the band £80,001 - £90,000 1 1

The charity's trustees and two members of the executive team are considered to be Key Management Personnel. Compensation (including employers national insurance and pension contributions) payable totalled £158,197 (2022: £152,628)

Page 19

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

9. Trustees' remuneration and expenses

During the year, one Trustee has been paid remuneration or has received other benefits from an employment with the company. The value of Trustees' remuneration and other benefits was as follows:

2023 2022
£ £
David Edwards Remuneration - 2,833
Patrick Peal Remuneration 8,500 5,667

During the year ended 31 March 2023, expenses totalling £ 123 were reimbursed or paid directly to 1 Trustee (2022 - £730 to 3 Trustees) .

10. Tangible fixed assets

Cost or valuation
At 1 April 2022
Additions
At 31 March 2023
Depreciation
At 1 April 2022
Charge for the year
At 31 March 2023
Net book value
At 31 March 2023
At 31 March 2022		 Fixtures,
fittings and
equipment
£
51,480
8,955
60,435
35,280
5,282
40,562
19,873
16,200

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(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

11. Debtors

Due within one year
Trade debtors
Other debtors
Prepayments and accrued income		 2023
£
42,200
-
8,576
50,776		 2022
£
179,704
3,333
9,766
192,803

12. Creditors: Amounts falling due within one year

Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income
Deferred income at 1 April 2022
Resources deferred during the year
Amounts released from previous periods		 2023
£
7,657
15,596
4,058
22,477
49,788
2023
£
139,037
20,000
(139,037)
20,000		 2022
£
7,048
11,499
209,521
141,339
369,407
2022
£
132,729
139,037
(132,729)
139,037

Deferred income relates to contracted services to commence in the 2023/24 period for NHS Norfolk and Waveney ICB.

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(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

13. Summary of funds

Summary of funds - current year

Balance at 1
April 2022
£
General funds
410,296
Summary of funds - prior year
Balance at
1 April 2021
£
General funds
404,474		 Income
£
Expenditure
£
629,602
(713,459)
Income
£
Expenditure
£
553,721
(547,899)		 Balance at
31 March
2023
£
326,439
Balance at
31 March
2022
£
410,296

14. Reconciliation of net movement in funds to net cash flow from operating activities

Net income/expenditure for the year (as per Statement of Financial
Activities)
Adjustments for:
Depreciation charges
Decrease/(increase) in debtors
Increase/(decrease) in creditors
Net cash provided by/(used in) operating activities
15.
Analysis of cash and cash equivalents
Cash in hand
Total cash and cash equivalents		 2023
£
(83,857)
5,282
142,027
(319,619)
(256,167)
2023
£
305,578
305,578		 2022
£
5,822
4,286
(30,727)
169,559
148,940
2022
£
570,700
570,700

Page 22

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

16. Analysis of changes in net debt

Cash at bank and in hand At 1 April
2022
£
570,700
570,700		 Cash flows
£
(265,122)
(265,122)		 At 31 March
2023
£
305,578
305,578

17. Pension commitments

The company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the company in an independently administered fund. The pension cost charge represents contributions payable by the company to the fund and amounted to £25,994 (2022: £19,631). At the year end £Nil (2022: £3,482) was payable relating to unpaid contributions.

18. Operating lease commitments

At 31 March 2023 the company had commitments to make future minimum lease payments under noncancellable operating leases as follows:

Not later than 1 year
Later than 1 year and not later than 5 years		 2023
£
22,426
10,802
33,228		 2022
£
10,176
5,228
15,404

19. Related party transactions

As set out in note 9 Patrick Peal received remuneration for their role as Chair for £8,500 (2022: £8,500 across two chairs). Payments are as permitted by the charity's articles.

During the year purchases totalling £1,800 and £8,333 (2022: £Nil) were made from Christine MacDonald and David Trevanion (trustees), respectively for consultancy services. As at 31 March 2023 no amounts were outstanding.

Page 23

(A company limited by guarantee)

HEALTHWATCH NORFOLK

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023

20. Agency arrangements

Healthwatch Norfolk acts as an agent in distributing funds from NHS England. In the year the charity received £Nil (2022: £Nil) and disbursed £2,587 (2022: £2,840) from the fund. An amount of £2,407 (2022: £4,994) is included in other creditors relating to undistributed funds.

Healthwatch Norfolk also act as agent in distributing the Digital project funds for Healthwatch England. In the year the charity received £Nil (2022: £180,000) and disbursed £184,794 (2022: 13,780) from the fund. An amount of £986 (2022: £185,780) is included in other creditors relating to undistributed funds.

The final fund in which Healthwatch Norfolk acts as agent in distributing funds is for NHSE long covid. In the year the charity received £Nil (2022: £Nil) and disbursed £14,700 (2022: £Nil) from the fund. An amount of £Nil (2022: £14,700) is included in other creditors relating to undistributed funds.

Page 24