Registered number. 08366440
Charlty number= 1153506
HEALTHWATCH NORFOLK
IA company Ilmitad by guarantee)
UNAUDITED
TRUSTEES. REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022

HEALTHWATCH NORFOLK
(A company limitsd by guarantee)
CONTENTS
Page
Reference and administrative details of the company, 5ts Trustees and advisèrs
Trustees. report
Independent examiner's report
statement of financial activities
10
Balance sheet
11
stalement of cash flows
12
Notes to the flnanclal statements
13-24

## **HEALTHWATCH NORFOLK** 

## **(A company limited by guarantee)** 

## **REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2022** 

|**Trustees**|Robert Ashton (resigned 31 March 2022)|
|---|---|
||Elaine Bailey|
||Linda Bainton (appointed 1 April 2022)|
||Dianne Butterfield (resigned 31 March 2022)|
||Vivienne Clifford-Jackson (appointed 7 July 2022)|
||William Cruickshank|
||Ann Donkin (resigned 31 March 2022)|
||David Edwards, Chair (resigned 31 July 2021)|
||Dr Andrew Hayward|
||Christopher Humphris (appointed 1 April 2022)|
||Mary Ledgard (appointed 1 April 2022)|
||Siobhan McClelland (resigned 15 November 2021)|
||Christine Macdonald (appointed 1 April 2022)|
||Marie-Lyse Numuhoza (appointed 25 April 2022)|
||Patrick Peal, Chair (appointed 1 August 2021)|
||Bridget Penhale (appointed 1 April 2022)|
||Helen Toussaint-Jackson (resigned 31 March 2022)|
||David Trevanion|
|**Company registered**<br>**number**<br>08366440<br>**Charity registered**<br>**number**<br>1153506<br>**Registered office**<br>Suite 6<br>Elm Farm<br>Norwich Common<br>Wymondham<br>Norfolk<br>NR18 0SW<br>**Accountants**<br>Larking Gowen LLP<br>Chartered Accountants<br>King Street House<br>15 Upper King Street<br>Norwich<br>NR3 1RB||



Page 1 



HEALTHWATCH NORFOLK
IA company limit¢d by guarantee)
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2022
The Trustees present their annual report together wth the financial statements of the company for the year 1
April 2021 to 31 March 2022. The Annual report serves the purposes of both a Trustees, report and a directors,
report Ljnder company Eaw. The Trustees confirm that the Annual report and financial statements of the
tharilable company comply with the current statutory requirements, the requirements of the charitable company's
goveming document and the provisions of the Statement ol Recommended Practice (SORP} applicable to
tharilies preparing their accounts in accordance with the Financial Reporbng Standard applicable in the UK and
Republic of Ireland (FRS102) {effective 1 January 2019).
Since the company qualifies as small under section 382 of the Companies Act 2006, the Strategic ￿port
required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors.
Report) Regulations 2013 has been omitted.
Objectives and actlvitifrs
a. Policies and objectlvos
Healthwatch Norfolk was set up in April 2013 to represent ev8ryon8 who lives in the county and to ensure that
their needs, views and experiences on all health and social care are taken in account in the planning,
commissioning and delivery of services. At a lime when our care service5 are under significant financial pressure
and undergoing subslanlial change, Healthwalch Norfolk is a key part of the improvemenl system for the NHS
and social care in Norfolk.
Healthwatch Norfolk's purpose and aim5 as set out in the objects contained in the Articles of Association are..
Providing infomiation and advice to the general public about local health and social care setvices,.
Making the views and experiences of members of the general public known to health and social care
provider5-
Enabling local people to have a Vol￿ in the development, delivery and equality of access to k)cal health
and social care SerVi￿S and facilities-
The promotion of high standards by health and social care provlders.. and
Providing training and the development of skills for volunteers and the wider communty in
b. Strategles for achlevlng objectives
There is a statutory requirement for Healthwal¢h organisations lo exist in each top tier l¢)cal authority area in
En9land. The models for the commissioning and provision of local Healthwatch. however, are at the discretion
of local authorities and communities. Healthwatch Norfolk is a registered charity and a statutory member of
Norfolk's Heallh and Wellbeing Board and has a role to represent the voice of patients, service users, carer5 and
the public at the highest strategic level. Healthwalch Norfolk engages with service users, providers and
commissioners of servI￿s, as well as partner organisations in the voluntary and community sector to ensure that
it fully and accurately represents the needs, priorities and concems of consumers. This is the ninth Annual
ReF)Ort of Healthwatch Norfolk and gives information on the followng aspects of the organisation's work in the
financial year 2021122.
Page 2

HEALTHWATCH NORFOLK
IA company limited by guarantee)
TRUSTEES. REPORT ICONTINUED)
FOR THE YEAR ENDED 31 MARCH 2022
Objectives and activiti85 (contlnuedl
c. Main activiti8s undertaken to further the Company's purposes for the public benefit
The Trustees are mindful of the need to ensure the a¢tivitie5 of the charity fulfil the crileria for public benefit and
have given careful consideration to the Charity Commission general guidance.
The activities to further the chariVs purpose are described below.
Achlevements and perfomianc6
a. Letter from the Chalr
From the Chair and Chief Executivè
Our relationships and communication with the people and organisations of Norfolk are vital. Without both of
those, we cannot function.
The last year has undoubtedly brought challenges and we have done our best to help and guide people through
them, whether ensuring they are aware of the latest Covid-19 guidance or helping lo navigate the often tricky
path to gel better care and support.
Sei against this is the new health and social care system which promises to bring services closer together and
the opportunities this brings. W8 are realistic about the challenges ahead but we hope by working very closely
with health and social care providers and those who commission care, we can continue our role as a 'crits'cal
friend..
Of course, we will highlight ¢on¢ems when we need to as the Vol￿ of Norfolk's patients, but we also have a key
role in shaping and supporting these services in the challenging and exciting future ahead.
Alex Stewart.
Heallhwalch Norfolk Chief Executive
And Patrick Peal
Healthwalch Norfolk Chair
b. Annual Report
The full version of the 2021-22 annual report is available via the Heallhwalch Norfolk website..
www.heallhwalchnorfolk.co.uk. This details our activities and achievements during 2021-22.
Summary of Activities and Achlevements during 2021-22
2033 reviews were published on our webslte by people giving feedback on health and social care services.
823 enquiri8s came from people asking for infom)ation and advice about health and social care.
We published 16 reports about the improvements people would like to see to health and social care services.
Our most popular report was:
Access to dental provision in Norfolk
which highlighted the struggles people have in getting NHS dental care.
Page 3

HEALTHWATCH NORFOLK
IA ¢ompany limited by guarantee)
TRUSTEES. REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2022
Achievements and perfomiance {¢ontinued
Our project work 2021-2022 included".
Knowledge and understanding c)f domestic abuse in older adults in Norfolk
Experience of can￿r appointments during the Covld-19 pandemic
Type 2 diabetes prevention and management
Access to NHS dentistry in Norfolk
Healthwalch England engagement platform evaluation
Hearing loss and deaf-friendly practice charter
Healthwatch England A¢¢essible Information Standard
GP AGcess for people of no fixed abode
Volunteers
Aongside our staff, we have a team of 16 wonderful volunteers who support and aid our work across the count
and who gave up 150 days to make care better for our community Thanks lo their input and effort, our work can
evolve and improve which leads to a lo a better understanding of what works and what needs improving in NHS
and social Care. We have also welcomed new volunteers to our team.
This year they:
Reviewed and offered feedback on our projects, reports and campaigns.
Attended virtual events on our behalf.
Met with us {in person and remotely) to discuss upcoming projects and plans.
Shared our work in their own local communities.
Assisted as part of'Readers' Panels, checking local services. publications to make them more people-
focused and easier to read.
Flnancial review
a. Going concem
The Trustees have considered the Company's position at the time of signing the financial statements, and in
parkncular the Current issues caused by Covid 19 and its potential impact on the Company and the wider
e￿NomY. As such under the current circumstances, il 15 difficult to pmduce meaningful forecasts for the
remainder of the financial year and medium term. Nevertheles5, the Trustees have considered the Current
financial strength of the Company. together with the rangg of measures the Tnjstees can take to mitigate
ongoing cosls should Ihey need to.
Based on this, the Trustees have concluded that they have a reasonable expectation that the Company will have
adequate resources to continue in operational existence for the foreseeable fLrture, and, based on the e¢onoml¢
environment recovering within the timeframe currenlty being widely anticipated, at least bNelve months from the
date of signing these financial statements, they therefore continue to adopt the going concern basis of
accounting in preparing these financial statements.
Page 4

HEALTHWATCH NORFOLK
IA company Ilmlted by guarantee)
TRUSTEES. REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2022
b. Reserves policy
There is a reserves policy in place to enable the organisalion lo continue to operatè for 3 months lincluding
commitment to lease for office accommodation and redundancy payments) should funding cease. The funds are
held readily accessible lo mitigate against the funding volatility but also in case a decision is made to work on a
particular projecvpiece of important work.
The financial reserves are invested in S separate bank accounts in order lo miligale against the limlt of cover
under the Financial Services Compensation Scheme.
General reserves at 31 March 2022 stood al £410,29612021.' £404,474) and the net book value of tanglble fixed
assets was £16,20012021.. £13,746). This leaves free reseNes at 31 March 2022 of £394,09612021'. £390.728).
. Results for the year
Our annual funding from Norfolk County Council for 2022 was £348,140 12021= £348,140). Other income
including investment income amounted to £205,581 12021.. £117,177). The charity incurred expenditure during
the year of £547,899 {2021'. £460,620). Expenditure was funded both from current year income and from prior
years surpluses which had been accumulated within reserves for this purpose. Thi5 resulted in a surplus of
£5,822 for the year {2021= surplus of £4,697).
structure, governance and management
a. Constitutlon
The company is a charitable company limited by guarantee and is constituted under a Memorandum cf
Association dated 1811113. It is a registered charity number 11535(￿.
b. iaethods ol appolntment or glection ot Trustees
The management of the company is the responsibility of the Trustees who are elected and co opted under the
tems of the Articles of Association.
Page 5

HEALTHWATCH NORFOLK
(A ¢ompany Ilmlted by guaranteg)
TRUSTEES. REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2022
Structure, governance and management (continued)
. Organisational structure and decision-rnaking poll¢les
Following an independent governance review wmpleted in April 2016 a number of administrative changes were
made lo the Articles of Associatson for Healthwalch Norfolk. In addition, as part of this review Board meetings
are held quarterly in the Board room at Wymondham and a number of formal Board Sub Groups were
established.
The AGM is held in the Forum, NoTWiCh.
Board Members Register of Attendance in 202122
12 April 2021
11 July 2021
11 Oet 2021
17 Jarb 2022
Robert Ashton
Elaine Bailey
Dianne Butterfield
William Cruickshank
Ann Donkin
David Edwards
Helen Jackson
Andrew Hayward
Siobhan Mcclelland
David Trevanion
NIA
NIA
NIA
Y denotes attendance
N denotes non attendan￿. Apologies were received in advance where Trustees were unable to attend Board
meetings.
Declarations of interesl
HWN keeps a register of declarations of interest relating lo Board Trustees. There were no spe¢ifi¢ declarations
ade at Board meetings during the year covered by this Annual Report.
Staff attendan¢e
During 2021-22 6.5 days of sickness absence were recorded for staff .
Page 6

HEALTHWATCH NORFOLK
(A company limited by guarantee}
TRUSTEES, REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2022
Statement of Trustg95' responslbllltles
The Trustees (who are also the directors of the company for the purposes of company lawl are responsible for
preparing the Trustees. report and the finanGi21 statements in accordance with applicable law and United
Kingdom Accounting Standards (United Kingdom Generally A¢￿pIed Accounting Pra¢tice}.
Company law requires the Trustees to prepare financial statements for each financial year. Under company law,
the Trustees must not approve the financial statements unless they are salistied Ihat thÈy give a true and fair
view of the state of affairs of the company and of its incoming resources and application of resources. including
its income and expenditure, for thzl period. In preparing these financial stslements, the Trustees are required to..
seled suitable accounting policies and then apply them consistently.,
obseNe Éhe methods and principles of the Charities SORP {FRS 1021.,
make judgements and accounting estimates that are reasonable and prudent.,
slate whether applicable UK Accounting Standards IFRS 102} have been followed, subject to any material
departures disclosed and explained in the financial statements-,
prepare the finan¢i21 statements on the going concern basis unless it is inappropriate to presume that the
company will continue irb business.
The Trustees are responsible for keeping adequate accounting records that are sufficient lo show and explain
the company's Iransaclions and disclose with reasonable accuracy at any time the financial position of the
Company and enable them to ensure that the financial statements comply with the Companies Act 2006. They
are also ￿sponsible for safeguarding the assets of the company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregul8ribes.
Approved by order of the members of the board of Trustees and signed on their behalf by:
Poffjr(oL I P
Patrick Peal
Chair
Dale..
Up2-1
Page 7

HEALTHWATCH NORFOLK
IA company limited by guarant88)
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2022
Independent Oxaminorfs report to tho Trustees of Healthwatch Norfolk fthe company,)
I report to the charity Tnjstees on my examination of the accounts of the company for the year ended 31 March
2022.
Responsibilities and basis of report
As the Trustees of the company land its directors for the purposes of company lawl you are ￿spOnsIble for the
preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 ACVI.
Having satisfied myself that the accounts of the company are not required to bè audited under Part 16 of the
2008 Acl and are eligible for irbdependenl examination, I report in respect of my examination of the company's
accounts carried out under section 145 of the Charities Act 2011 1 the 2011 Acl'l. In carrying out my examinatlon
I have lollowed the Directions given by the Charity Commission under section 14515)Ibl of the 2011 Act.
Indepèndent examlnefs statement
Sifi￿ the company's gross income exceeded £250,000 your examiner must be a member of a body listed in
section 145 of the 2011 ACL I confirm that l am qualified to undertake the examination because l am a member
of Institution of Chartered Accountants in England and Wales, which is one of the listed bodies.
I have completed my examination. I confim) that no matters have come to my attention in connection with the
examination giving me Gau5e lo believe-.
accounting records were not kept in respect of the company as required by section 386 of the 20[6 Act.,
or
the accounts do not accord with those records,. or
Ihe accounts do not comply wrth the accounting requirements of section 396 of the 20Q6 Act other than
any requirement that the accounts give a 'true and faie view whiGh is not a matter considered as part of
an independent examination., or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Pra¢li¢e for a¢￿unting and reporting by charities lapplicable to ¢hariltes preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland {FRS 102)].
I have no concerns and have come across no other matters in connecliors with the examination to which
attention should be drawn in this rep)rt in order to enable a proper understsnding of the accounts lo be reached.
Page 8

HEALTHWATCH NORFOLK
(A company limited by guarant¢el
INDEPENDE1￿ EXAMINER'S REPORT (CONTINUED>
FOR THEYEAR ENDED 31 MARCH 2022
This report is made solely to the companls Trustees, as a body. in accordance with Part 4 of the Charities
{Accounts and Reportsl Regulations 2008. My work ha5 been undertaken so that I might slate to the company's
Trustees those mallers l am required to stale to them in an Independent examiner's Teport and for no other
purpose. To the fullest extent permitted by law. I do not accept or assume responsibility to anyone other than the
Company and the companls Trustees as a body, for my work or for this reporL
Signed..
Dated.. l August 2022
FCA DChA
Julie Grimmer
Larking Gowen LLP
Chartered Accountants
King Street House
15 Upper King Street
Norwich
NR3 1RB
Page 9

HEALTHWATCH NORFOLK
(A company limited by guarantee)
STATEMENT OF FINANCIAL ACTIVITIES {INCORPORATING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted
funds
2022
Total
funds
2022
Total
funds
2021
Note
Income from:
Donations and legacies
Investrnents
Other income
348,140
2,268
203.313
348,140
2,268
203.313
348.140
3,551
113.626
Total Income
553,721
553.721
465.317
Expenditure on:
Charitable activitie5
547,899
$47,899
460.620
Total expenditure
547.899
547.899
460,620
Net movement in funds
5,822
5,822
4,697
Reconciliation of funds:
Totsl funds brought forward
Net movement in funds
404rt74
5,822
404.474
5,822
399, 777
4,697
Total funds carrfed for4vard
410,296
410.296
404,474
The Statement of financial activities includes all gains and105ses recognised in the year.
The notes on pages 13 to 24 form part of these financial statements.
Page 10

HEALTHWATCH NORFOLK
(A company limited by guaranteg)
REGISTERED NUMBER: 08366440
BALANCE SHEET
AS AT 31 MARCH 2022
2022
2021
Note
Fixed assets
Tangible assets
10
16,200
13,746
16,200
13.746
Current assets
Debtors
Cash at bank and in hand
11
192,803
570,700
162,07S
428,500
763,503
590.576
Creditors.. amounts falling due within one
year
12
1369,407}
(199,848)
Net current assets
394,096
390,728
Total not assets
410,296
404.474
Charity funds
Unrestricted funds
410,296
404.474
Total funds
41Q,296
404,4T4
The company was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company to obtain an audit for the year in question in accordance with
section 476 of Companies Act 2006.
The TNslees acknowledge their re5ponsibililies for complying wth the requirements of the Act wth respect to
accounting records and preparation of financial statements.
The financial statements have b8en prepared in accordance with the provisions applicable to entities subject to
the small companies regime.
financial statements were approved ar¢d authorised for issue by the Trustees and signed on Ihelr behalf by:
Patrick Peal
Dale=
The note5 on pages 13 to 24 form part of these financial slatemenls.
Page11

HEALTHWATCH NORFOLK
IA company Ilmited by guarantee)
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2022
2022
2021
Cash flows from operatlng activities
Net cash used in operating activtties
148,940
(2, 178)
Cash flows from invgstlng activities
Purchase of tangible fixed assets
{6.740}
(3,974)
Net cash used in investlng a¢tlvltle$
16,740}
(3,974)
Cash flows from flnanclng activities
Change in cash and cash equlvalents In the year
Cash and cash equivalents at the beginning of the year
142,200
428,500
(6,1521
434.652
Cash and ¢ash equlvalents al the end of the year
570,700
428,500
The notes on pages 13 to 24 form part of these financial statements
Page 12

HEALTHWATCH NORFOLK
{A company limited by guarante¢}
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
GeneTal inforniation
The company is a company limited by guarantee. The members of the company are the Trustees named
on page 1. In the evenl of the company being wound up, the liability in respect of the guarantee is limited
to £1 per member ofthe company.
Accountlng pollcles
2.1 Basis of preparatlon of fSnan¢ial statoments
The financial statements have been prepared in accordance with the Charities SORP {FRS 1021
Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to Charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK
and Republic of Ireland (FRS 1021 leffeclive 1 January 20191, the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006.
Heallhwalch Norfolk meets the definition of a public benerrt entity under FRS 102. Assets an
liabilities are initialty recognised at historical cost or transaction value unless otherwse slated in the
relevant accounting policy.
2.2 Income
All income is recognised once the company has enliuement to the Income, it is probable that the
income will be received and the amount of income receivable can be measured reliably.
Donated services or fa¢ilities are ￿COgniSed when the company has control over the item, any
conditions associated with the donated item have been met, the receipt of economic benefit from the
use of the item is probable and the economic benefit can be measured reliably. In accordance with
the Charities SORP IFRS 1021, general volunteer time 15 not recognised. The Trustees, report sets
out more detail on the impact of volunteers for more information about their contribution.
Any donated professional services and donated facilities are recognised on re￿Ipt on the basis ol
the value of the gift to the company. The amount recognised by the Company is the value the
company would have been willing lo pay to obtain Services or facilities of equivalent economic benefit
on the open market., a corresponding amount is then recognised in expenditure in the period of
re¢eipL
Other income is recognised in the period in which it is receivable and to the extent the goods have
been provided or on completion of the service.
2.3 Expendilure
Expenditure is recoynised once there is a legal or constructive obligation lo transfer economic benefil
lo a third paty, it is probable that a transfer of economic benefits wall be required in settlement and
the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs
of each activity are made up of the lolal of direct costs and shared costs. including support costs
involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly
lo that activity. Shared costs which contribute to more than one activity and support costs which are
not attributable to a single activity are apportioned betsyeen those activities on a basis consistent with
th8 use of resources. Central staff costs are allocated on the basis of lime spent, and depreciation
charg8s allocated on the portion of the asseys use.
Page 13

HEALTHWATCH NORFOLK
IA company Ilmlted by guarantee}
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Accounting policie5 (continued
2.3 Expenditure (continued)
Charitable activibes and govemance costs are costs incurred on the companls operations, including
support costs and costs relating to the governance of the company apportioned to charitable
tivitses.
2A Tanglble flxed assots and d¢pr¢¢ialion
Tangible fixed assets are carried at cosL nel of depreciation and any provision for impaimient.
Depreciation is provided at rates calculated to write off the cost of fixed assets, less their estimated
residual value, over their expected useful Iwes on the following bases.-
The estimated useful lives are as follr)ws-.
Fixtures, fittings and equipment - 25°h Redu¢ing Balarbce
2.5 Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured
reliably by the company,. this is normally upon notification of the interest paid or payable by the Bank.
2.6 Operating leases
Rentals paid under operating leases are charged to the Statement of financial activities on a straight
line basis over the lease term.
2.7 Debtors
Trade and other debtors are recognised al the settlement amount after any trade discount offered.
Prepayments are valued at the amount prepaid net of any tradé discounts due.
Z8 Cash at bank and In hand
Cash at bank and in hand includes cash and short4erm highly liquid investments with a short maturity
of three months or less from Ihe date of acquisition or opening of the dep051t or similar account.
2.9 Llabilitles and provisions
Liabilities are recognised when there is an obligatson at the Balance sheet dale as a result of a past
event, it is probable that a transfer of economic benefit will be required in setuement, and the amount
of the setUemerEt can be estimated reliably.
Liabilities are recognised at the amount that the Company anticipates it will pay to setue the debt or
the amount it has received as advancecl payments for the goods or services il must provide.
Provisions are measured at the best ests'mate of the amounts required to settle the obligation. Where
the effect of the time value of money is material, the provision is based on the present value of those
amounts, discounted at the pre-tax discount rate that reflects the risks spectfic lo the liability. The
unwnding of the discount is recogni5ed within interest payable and similar charges.
Page 14

HEALTHWATCH NORFOLK
{A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Accounting policies Icontlnued>
2.10 Financial instruments
The company only has financial assets and financial liabilities Df a kind that qualify as basic financial
instruments. Basic fftnancial instruments are initially recognised al transaction value and subsequently
measured at their settlement value with the exception of bank loans which are subsequendy
measured at amortised cost using the effective interest method.
2.11 Pen$lons
The company operates a defined contribution pension scheme and the pension charge represents
the amounts payable by the company lo the fvnd in respect of the year.
2.12 Fund accounting
General funds are unrestricted funds which are available for use at the discrebon of the Trustees in
furtherance of the general objectives of the company and whlch have not been designated for other
purposes.
113Agency Arrangements
Healthwatch Norfolk act as an agent in dislribuling certain fvnds from NHS England, Healthwalch
England and for the NHSE long covid fund. Payments received from NHS England and SLrbsequent
expenditure are excluded from the Statement of Financial Activities as the charity does not have
control over the Charilable application of the funds. Administration costs charged are reGognised in
the Statement of Financial Activities. Details of the agency funds and associaled payments are
dis¢losed in note 20.
In￿me from donation8 and legacies
Unrestrlet¢d
funds
2022
Total
funds
2022
Total
funds
2021
Grants
348.140
348,140
348, 140
Total 2021
348.140
348, 140
Page 15

HEALTHWATCH NORFOLK
IA Company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Investment income
Unrestrlcted
funds
2022
Total
funds
2022
Total
funds
2021
Investrnent In￿Me
2,268
2,268
3.551
Total 2021
3,551
3.551
Analysis of oxpenditure on charitable a¢tivitles
Summary by fund ty
Unrestrlcted
funds
2022
Total
funds
2022
Total
funds
2021
Governance Costs
Ch8ritabte activies and SLtpport costs
18,386
529,513
18.386
529.513
17,661
442.959
547,899
547,899
460,620
Total 2021
460.620
460.620
Summary by expendlture type
Total
funds
2022
Total
funds
2021
Stsff costs Depreclatlon Other costs
2022
2022
2022
Expendlture on govemance
Direct and support costs
16,836
400,145
1,550
125,082
18,386
529,513
17,661
442,959
4,286
416,981
4,286
126,632
547,899
460,620
Total 2021
358, 682
5,541
96,397
460,620
Page 16

HEALTHWATCH NORFOLK
(A company Ilmited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Analysis of expenditure by activitles
Support
costs
2022
Total
funds
2022
To181
funds
2021
Expenditure on governance
Direct and support costs
18,386
529,513
18,386
529,513
17.661
442,959
547,899
547,899
460,620
Total 202t
4SO,620
460,620
Page 17

HEALTHWATCH NORFOLK
IA ¢ompany Ilmlted by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Analysls of expendlture by actlvltles Icontlnuedl
Analysls of support costs
Charitable
activities
Governance and support
costs
costs
2022
2022
Total
funds
2022
Total
funcls
2021
Staff costs
Depreciation
Travel and subsistence
Telephone
Rènt and rates
Room hire
Computer and website costs
Prinlllig. postage and stationery
Adverhsing and promotion
Legal and professional
Subscriptions
Training and development
Project costs
Sundry
Insurance
Consultancy
Bank charges
Lossllprofitl on disposal of assets
Irrecoverable VAT
Recruitment costs
Research
400,145
4.286
8,906
3,503
31.153
400,145
4,286
8,906
3,503
31,153
342.491
5,541
6,586
3,939
30,416
28
14,108
5, 077
2,104
8, 181
2,814
4,090
14,336
4,B23
9,207
6,346
4,398
7,570
2,276
486
2,215
14.565
93
14,336
4,823
9,207
6,346
4,398
7,570
2,276
177
1,207
4, 766
78
5.871
4,698
199
588
2,215
14A65
93
11,299
3,891
15
11.299
3,891
15
Governance costs
18,386
18,386
17,861
18,3B6
529,513
547,899
46Q,620
Total 2021
17,661
442,959
460,620
Page 18

HEALTHWATCH NORFOLK
{A company limited by guaranleel
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Independent examIne￿5 remuneration
2022
2Q21
Fee5 payable lo the company's independent examiner for the independent
examination of the company's annual accounts
1,550
1,470
Staff tosts
2022
2021
Wages and Salaries
Social security costs
Contribution to defined contribution pension schemes
365,114
32,236
19,631
312,038
27, 869
18,775
416,981
358,682
The average number of persons employed by the company during the year was as foltows..
2022
2021
Employees
14
12
The number of employees whose employee benefits {excluding employer pension costs) exceeded
£60,000 was:
2022
No.
2021
No.
In the band £70,001- £80,000
In the band £80,001- £90,000
The charity's trustees and ￿ members of the executive team are considered to b8 Key Management
Personnel. Compensation lin¢luding employers national insurance and pension contributions) payable
totalled £160,964 12021.. £140,630)
Page 19

HEALTHWATCH NORFOLK
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Trustees, remungration and 9xpgns05
During the year, Trustees has been paid remuneration or has received other benefits from an
employment with the company. Dave Edwards resigned as chair on the 3110712021. with Patrick Peal
taking on the role from Q110812021. The value of Trustees, remuneration and other benefits was as
follows-.
2022
2021
David Edwards
Patrick Peal
Remuneration
Remuneration
2.833
5.667
8,500
During the year ended 31 March 2022, expenses tolalling £730 were reimbursed or paid directly to 3
Trustees (2021- £461 to 2 Trustees).
10.
Tangible fixed assets
Fixtures,
fittlngs and
equlpment
Cost or valuation
At 1 April 2021
Additions
44,740
6,740
At 31 March 2022
51,480
Depreciation
At 1 April 2021
Charge for the year
30,994
4,286
At 31 March 2022
35,280
Net book value
Al 31 March 2022
16,200
At 31 March 2021
13, 746
Page 20

HEALTHWATCH NORFOLK
(A company Ilmlted by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
11. Debtors
2022
2021
Due within one year
Trade debtors
Other debtors
Prepayments and accrued income
179,704
3,333
9,766
149,896
12.180
192,B03
162.076
12. Credltors: Amounts falling due withln one year
2022
2021
Trade creditors
Other taxation and social security
Other creditors
7,048
11,499
209,521
141,339
tO.642
8,934
45,306
134.966
Accruals and deferred income
369h07
199,848
2022
2021
Deferred income at 1 April 2021
Resources deferred during the year
Amounts released from previous periods
132.729
139,037
(132,729)
132,729
139.037
132,729
Deferred income relates lo contracted seThices to commence in the 2022123 period for NHS Norfolk and
Waveney CCG and ft)r Norfolk Community Health and Care NHS Trust.
Page 21

HEALTHWATCH NORFOLK
IA company limited by guarant¢e>
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
13. Summary of funds
Summary of funds - current year
Balance at
34 March
2022
Balance at 1
Apill 2021
Income Expendllure
General funds
404N74
553,721
(547,899}
410,296
Summary of funds- prior year
Balance al
31 Ma￿h
2021
Balanc& al
l Apnl 2020
Income Expendlture
General funds
399.777
465,317
(460,620)
404,4T4
14.
Reconciliation of net movement in funds to net ¢ash flow from operating activities
2022
2021
Net income for the year las per Statement of Financlal Aclivitiesl
5,822
4,697
Adjustments for:
Depreciation charges
Loss on the sale of fixed assets
In¢￿aSe in debtors
Increase in creditors
4,286
5.541
5,871
(148,626)
130.339
(30.727)
169,559
Net cash provlded byl(used inl operating actlvlties
148,940
(2, 178)
15. Analy$i$ of ¢a$h and cash equlvalenls
2022
2021
Cash in hand
570.700
428,5QO
Total cash and cash equlvalents
570,700
428,5L
Page 22

HEALTHWATCH NORFOLK
IA company Ilmlt¢d by guaranteg)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
16. Analysis of changes in net debt
At 1 April
2021 Cash flows
At31 March
2022
Cash at bank and in hand
428￿00
142200
S70,700
428,500
142,200
570.700
17.
P8nslon commitments
The company operates a defined ¢onlribulion pension scheme. The a55ets of th8 scheme are held
separately from those of the company in an independently administered fund. The pension Cost charge
represents contributions payable by the company lo the fund and amounted to £19.631 12021- £18,775}.
At the year end £3.48212020'. 2,6371 was payable relating to unpaid contributions.
18. Operating lease commitments
At 31 March 2022 the company had commitments to make future minimum lease payments under non-
cancellable operating leases as follows..
2022
2021
Not later than 1 year
Later than 1 year and not tater than 5 years
10,176
5,228
21,000
8, 750
15,404
29, 750
19. Relat¢d party transactions
As set out in note 9 David Edwards and Patrick Peal received remuneration for their role as independent
Chair for £2,833 and £5.667 respectively. This equates to a total annual salary for the chair of £8,500
12021.. £8,500 for David Edwards). Payments are as permitted by the charity's articles.
Page 23

HEALTHWATCH NORFOLK
(A company Ilmlted by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
20. Agency arrangements
Healthwalch Norfolk acts as an agent in distribution funds from NFIS England. In the year the charity
received £Nil {2021'. £Nil} and disbursed £2,840 (2021: £3,681) fr()rn the fund. An amount of £4,994
12021.. £7,834) is included in other creditors relating to undistributed funds.
Healthwatch Norfolk also act as agent in dlstributir¢g the Digital project fvnds for Heallhwatch England. In
the year the charity received £180,00012021'. £Nill and disbursed £13,78012021-. £32,640} from the fund.
An amount of 185.780 {2021: £19,560) is inclLtded in other creditors relating to undistributed funds.
The final fund in which Healthwat¢h Norfolk acts as agent in distributing funds is for NHSE long covid. In
the year the charity received £Nil (2021: £14,700) and disbursed £Nil {2021'. £Nill from the fund. An
amount of £14,700 {2021.' £14,700) is included in other creditors relating lo undistributed funds.
Page 24