Pregnaney Crisis Care Pregnancy Crisis Care (Plymouth & SE Cornwall) Pregnancy Crlsis Care (Plymouth & SE Cornwall) Charitable Incorporated Organlsatlon (CIO) Report and Financial Statements st For the year l August 2023 - 31" July 2024 Registered Charity No: 1153438 Pregnancy Crisis Care Pregnancy Crisis Care (Plymouth & SE Cornwall) Contents Page No Legal and Administrative Information Report of the Operational Team 6-24 Financial Review- Trustee 25 Receipts and Payments Accounts and Statement of Assets and Liabilities 26-29 Independent Examiner'5 Report 30-31 Statement of the Chair of the Trustees 32 Pregnancy Crisis Care Pregnancy Crlsls Care (Plymouth & SE Cornwall) Reports of the Operational Team for the year ended 31 July 2024 The Operational Team presents it5 Centre Managerfs report and audited financlal statements for the year ended 31, July 2024. Le al and Administrative Information Charlty Name: Pregnancy Crisis Care (Plymouth & SE Cornwall) Charlty Reglstratlon Number: 1153438 Re8lstered Offl¢e and operatlonal address: 2. Floor (Rightl Kinterbury House Kinterbury Street Plymouth PLI 2DG Operatlonal Team: Jane Frajbis Sarah HS11 Debbie Allan Centre Manager CounsellorlAdmlnlstrator Support Counsellor Trustees.. Mark Frajbis Jean Roper IChair- part of yearl Chris Lavers IChair- part of yearl Vikki Finnegan TIM Stephens {Safeguardlng and Pollclesl Bridget Stovold Book-keeper". Teresa Blackler- Self-employed Book-keeper, Xero certlfled Independent Examlner: Merlln Mbahln, Clear 81ue Sky Accountancy Ltd, 30B Clty Buslness Park, Somerset Place, Plymouth, PL3 4BB Bank: Natwest Bank, Plymouth City Centre Branch, 14 Old Town Street, Plymouth, PLI IDG Pregnancy Crists Care Our Alms and Ob'Èctives Purposes and Alms Our charit¢s purpose5 remain the same, as set out in the objects contained in the charity's CIO Constitution are.. Relief for those in need of distress by the provision of pregnancy choices counselling, post-abortion coun5elling and support for pregnancy loss and pregnancy-related concerns. The advancement of education for the public benefit in the subject of sex and relationships. The aims of our charlty are to provide a safe, impartial and caring environment for individuals and couples in need of support, information and confidential counselling for issues around pregnancy-related crises or loss, without fear of being hurried, pressurised or jud8ed. This includes providing counselling and support for those facing anxiety and depression withln pregnancy, Our services are available to persons living or working in the target area, without distinction of gender, sexual orlentatlon and race or of political, rellgious or other oplnions. We a150 aim to make available relevant and accurate information regarding support services that will enable benef iciaries to feel informed, empowered and respected, and will signpost/refer beneficiaries on to other service5 a5 appropriate. Actlvltles Providing confidential and Impartial counsellln8 and support to individuals and couples in the areas of: pregnancy choices for unexpected pregnancy, psychological distress after-abortion, and grieflbereavement counsellinB for pregnancy loss (baby loss, miscarriage, stillbirth, new-born death, ectopic pregnancy and failed IVFI, as well as counselling and support for those facing anxiety, fear and depression wlthin a current pregnancy. Due to Ilmited capacity, we have been unable to engage in educative work Ire relationships and Sex education). Publlc Beneflt To improve mental and psychological health and wellbeing for individuals and couples facing any pregnancy- related crises, loss or perinatal mental health distress. Ensurlng our work dellvers our alms We review our alms, objettives and activities annually. Thls revlew looks at what we achieved, who we reached and the outcomes of our work in the previous 12 month5, includin8 an overview of the success of our work, and the benefits brought to the people who have attended our service. In addition, as clients recover through counselling, our services indirectly benefit the wider community - partners, families, employers/businesse5 and the local neiEhbourhood. Our clients regularly report improved relationships with partners and families, feel able to return to workleducation, and re*ngage in local community life. We have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing our aims and obfrettlves and in plannlng our future activities. In particular, the Trustees consider how planned attlvities will contrlbute to the aims and objectives they have set. Pregnancy Crisis Care The focus of our work Our main objertives forthis year continued to be the provision of free counselling and support for those facing mental and psychological health difficulties connetted to any pregnancy-related crises. The strategie5 we Used to meet these objettives included: Providing high quality, confidential and impartial counselling to all service users Ensuring staff and volunteers are provided with regular high-quality clinical supervision Ensuring staff and volunteers attend regular, relevant training, including Continual Professional Development training days and workshops lindividually and as a team) Networking with and working in partnership with other agencies to ensure beneficiaries receive approprlate servlces and relevant support Continued provision of counselling sessions face to face and via telephone and Zoom video. How our activities deliver ublic benefit All our charitable artivities focus on the provlslon of professlonal, confidential and impartl31 counselllng to all facing any pregnancy-related crises. This includes the provislon of impartial pregnancy choices counselling, pre- and post-abortion counselling, and counselling/support for pregnancy loss and pregnancy-related concerns/anxiety. This year we have been unable to actively promote the advancement of education for the public benefit in the subject of sex and relatlonshlps due to Ilmlted capaclty. Provision of counselling for those facing anxiety and depression within pregnancy has been a vital support to isolated women, men and couples this year. These activities are undertaken to further our charltable purposes for the public benefit. Who used and benefitted from our servlces? Our objects and funding Ilmit the services we provide to those in the Plymouth area and Its environs. We saw women, men and couples from Plymouth and Cornwall. Cllents who contacted us from further afield were signp05ted to services in their local area, Pregnancy CTi5I5 Care OPERATIONAL UPDATE REPORT- I" Au ust 2023- 31" Jul 2024 "Keep doing whatyou are doing l You are an incredible service which is so needed. . Pregnancy Crisis Care IPlymouth & SE Cornwall), has again had another busy year. My role as Centre Manager remains a privilege to support the team, staff, volunteers and our vulnerable clients. l am immensely proud of my team who have provided such amazing sUPPOrt to so many people over this past year, and worked 50 diligently and with such care and professionalism. We have received amazing feedback f rom clients and other professionals, which has been encouraging to us all, and acknowledging and affirming the need for this work to continue. The larger grant fundlng awarded to U5 last year helped us to focus on developlng and bulldln8 our prolect. Many client5 attended the centre for coun5elling, and some had Zoom video or telephone sessions. With many local seNlces belng at capaclty, we have recelved many referrals from a varlety of Health and Social Care departments. Many clients have found their counselling sessions to be a lifeline, helping them through difficult and painful life experiences. The Centre has remained a Stable, supportive, caring, safe space to support those who faced the shock of unexpected pregnancy, the difficulties following termination, and the complex 8rlef surroundln8 the devastatlng loss of a baby wlthin or following a pregnancy. STAFF & VOLUNTEER TEAM This year. the Centre Manager and Senlor Counsellor/Administrator facilitated the management of the centre and co-ordination of the volunteer and tralnee counsellors. Another Counsellor was taken on who carried a client caseload. as well as undertook an administrative/monitoring role. The team was made up of 8 volunteers and 4 part-time paid staff. Four were trainee Counsellors on placement with us. These four tralnee counsellors continued to complete their counselling practice hours With clients - either online via Zoom or telephone, or face to face at the centre. They each held a cllent caseload and were Ilne-mana8ed and supervised by Centre staff. We extend our sincere thanks to all our volunteers, who all have shown such dedicated care and commitment to our vulnerable clients. TRUSTEES We again extend our immense thanks to our Trustees for their fantastic support of the work of the centre. Meeting every 12 weeks, either face to face at the centre, or via Zoom, these meetings provided space to discuss and overview the running of the centre. Jean Roper, remained in her role of Chair of Trustees, but then retired earlier in 2024. Chris Lavers came on board as Chair after Jean retired. Julie Stevens returned as 3 Trustee after completing her coun5elling course and placement with us last year. We are thankful to all Trustees for their care, commitment and support of the centre and it's work over this year. Pregnancy Crisis Care PREMISES Our premises were again Lrtilised well this year, with many client5 attending counselling at the centre. Staff and volunteers used all three office spaces for client work, administration, Zoom video and telephone calls, a5 well as other meetings. The Trustee meetings were held at the centre every other quarter. With a new agent (Stratton Creberl appointed to manage the building for the landlord. thi5 brought some changes to responsibilities for the maintenance of our tenancy. There has been additional and increased costs involved In maintaining water quality checks, asbestos removal and maintenance and electrical testing and inspection certificates needing attentlon. The costs involved in this were incorporated into our budgets, to ensure that we complied with our tenancy requlrements. GDPR Com Ilance Our Administrator and Centre Manager continued to implement and monitor our processes to ensure that we comply with the GDPR Data Protection Regulations. Confidential shredding of paperwork was undertaken by an external GDPR compliant company in Plymouth. Cllents Ve've recelved the most Incredlble. composslonate support over tlme, and we couldn't be more thonkfvl to our Counsellorfor helplng us thmuqh some of the hardest tlmes." These quotes from clients (kindly given wlth permission), reveal the positive benefits of attendin8 for counselling With our5ervice. We are awarethat pregnancy can bring many unexpected feelings. What should be a p051tive and exciting Ilfe event for many people, can at tlmes turn into a very negative experlence for some. These dI￿lcultieS can adversely affect the mental health and psychologlcal wellbelng for those involved, their partners and thelr extended family. Clients often face confusion, shock, fear, anxiety, severe depression, complex grlef, PTSD and suicldal thought5. We recelved Increased crisis (unexpected pregnancy) calls thls year. These cllents were seen wlthln 24-48 hours, due to consideration of time lirnits in reference to their choices ahead. Other clients were continued to be supported with long-term coun5ellin8. Due to rising waiting list5, we reviewed the numbers of counselling sessions clients could recelve within our service. Hence, cllents were offered approximately 24 sessions of counsellSngi wlth some flexibillty offered dependent upon need. Clients seen for counselling included.. Unexpected pregnancy- those struggling with making difflcult declslons following an unexpected pregnancy Baby loss- miscarriage. 5tillbirth, neonatal death, ectopic pregnancy Fertlllty Issues- dlfficulty getting pregnant, failed IVF Post-termlnatlon - those struggling following a terminatlon, elther for elective or for medic31 reasons Pregnancy Support-those struggling with anxiety and depression in a current pregnancy, particularly difficult after a previous loss Traumatlc blrth-those stru881ing wlth difficult trauma and memorie5 after a traumatic birth As Plymouth Is a military city, Military personnel IRoy31 Navy, Army, Marines) from within Plymouth and surrounding areas continued to access our services. Many of these personnel and partners were Isolated and disconnetted from usual family support. Our seNices thus continued to be si8nificant in provision of counselling and support at difficult time5. Asides from unexpected pregnancy clients. who usually attend for 1-2 se55ion5, Other clients attended for multiple sessions of counselling over several months- either alone or with a partner. More males attended for counselling on their own over this past year. Pregnancy Crisis Care Waitin List We continued to hold a waiting list for baby loss and post-abortion clients. Over the year this increased quite signrficantly. The total numbers on this list over the year were . clients. These clients had to wait at least 12-14 weeks to be seen for their initial assessment session. From thls, they were then allocated to a regular counsellor. With the increased income from the National Lottery, we were able to employ 3 Counsellor and allocate more counselling hours, and the list later reduced to around 8 weeks waiting time. This rose again as the year went on due to greater numbers of referrals of people needing our services. Crisis pregnancy clients, and some pregnancy support cllents were prioritlsed depending on thelr gestatlon of pregnancy. Referrals Referrals were received from different professionals, Including the Bereavement Midwife at Derriford Hospital, Midwifery team, GP'S, the Perinatal Mental Health and Maternal Mental Health teams, social care, Plymouth Unlverslty, military personnel, and other voluntary agencles. These referrals came from wlthin the Devon and Cornwall area. Self-referrals were also received, via recommendation from others, or from visSting our website. Social medla also raised awareness, as did our website. Pregnancy Crlsls Gire supported many people and walked alongside them as they processed dlfflcult and complex feelings. Counselllng helped clients to process anxlety, anger, fear, depression, trauma, PTSO and low self-esteem. Unexpected pregnanLrylcrlsls pregnancy cllents Ilndlvlduals and couples) were sensltlvely supported to talk through their feelings and thoughts around their situation. These confidential, impartial and unbiased sessions remained an Important focus of the centre's work, to help ensure cllents had a safe, unpressured space to consider their optlons at a very difficult and complex tlme. Cllents were ￿ferred to other local services when other needs arose and further, more specialised support wa5 needed, CLIENT FEEDBACK Client feedback has agaln consistently remained p051tive this year, and stories have been shared on Facebook and our website, with client permission. Two clients bravely shared their stories, and their vldeos were recorded and uploaded to ourvimeo channel and website. These were also used at eventsto raise awareness of issues raised within a pregnancy crisls/loss, as well as to promote further knowledge of our servlces. Traumatlc 8lrth cllent.. "I was very low. tearful. wlthdrnwn. not sleeplnq... the lowest I'd been - not good. Now, after theropy. I'm much better- I'm normal agoln. enjoylng dolnq thlngs. I can sleep and talk obout whot happened. Thernpyh(Js made o m0s51ve dlfference. I've thought about new ways of looklnq at thlngs ond why they bother me. I was new to thernpy andfvund the guldance ond support helpfvl." Baby Loss cllent.. ry wasfrellnq lost,. I dldn't reolly know how lfrlt or shouldftel. I was questlonlng myself ond myAeellngs rather thon allowlng myself to Just be.. The support I hodfrom coun5elllnq really helped me to unpick myfrellngs around loslng my baby. Although some sesslons were really dlfficult I was able to use the tlme to reflert and be In o dlffi¢ult space. WhenAlnlshlnq each sesslon l alwaysftlt contalned and supported even if I had been upset. Strongely. the sesslon where we went through what had happened when I mlscorrled was the most helpful- once I had shared thls I lelt able to really reflert and speak In counselllng.....vulnerable ot times but sofe to do so." Prwan¢y Crisis Care FINANCES UPDATE Regular income from local individuals and or8anisations helped us to maintain a small, consistent income which we remain extremely grateful for. Alongside this, grant applications were applied for, though due to our success of the National Lottery (Reaching Communities) funding in 2022, we were limited to what we could apply for. Some of our core costs involved in running the project were covered by this larger grant. WEBSITE Our website has remained an easy point of access for information about our services. Some of our clients agreed to have their stories put on our Vimeo channel, via our website, which helps demonstrate the work we do. Please see our website.. www. re nanc crisiscare.or .uk Referrals have also been received since via thls website. CRMS stem Our CRM system continued to help us collate client statistics in a more accessible way. Weekty inputting of statlstlc data helped us to pull off reports easlly at the end of the year. LITERATURE Leaflets and business cards were sent out on request to various agencies throughout the city and wlder into Devon and Cornwall, These Included Derrlford Hospital IMaternlty/Mldwiferyi Bereavement Mldwlfe, Pregnancy Advisory Centre IPACI, Early Pregnancy Unit), GP surgeries, Plymouth Universlty, Plymouth College of Art, Devon and Cornwall Soclal Care agencies, churches, The Zone, Plymouth Dome5tlc Abuse Servlce, Perinatal and Maternal Mental Health Team, and Plymouth Options. TRAINING Training for the team helped further develop staff and volunteers professionally through accessing CPD sessions, as well as reflect on their practice within supervision. Further professlonal development workshops attended / completed Included: Pete's Dragons - Suiclde course PCN course- Pre8nancy Cholces- 12 weeks SANDS- Grieving in the Workplace Pregnancy Support- PCN Make Birth Better PCN course-The Bowl Ipost-abortlonl Trauma Informed practice Hidden Harm training (Plymouth Safeguardlng Team) SANDS Bereavement in the Workplace training workshop PCN- Pregnancy After Loss workshop Understanding Neglect and Emotional Abuse- Plymouth City Council Safeguarding Team PCN Medical PTSD training workshop IVF training PCN Course-The Bowl (Post Abortionl- 7 weeks PCN- Annual Conference- October 2023 PCN- Reprodurtive constraint and coersive control- November 2023 Domestic Abuse- November 2023 National Bereavement Care Pathway- SANDS trainlng day- Aprll 2024 PCN - Self care for Practitioners and supporting resilience - April 2024 Self-harm training - July 2024 EMDRtraining IFS Ilnternal Family Systems training) Pregnancy Crisis Care SUPERVISION The team received regular monthly clinical supervision, an essential BACP requirement for helping to promote best and safe practice both for clients and Counsellors/Prartitioner5. The Centre Manager provided regular in-house supeNision for team members, including some of the student counsellors. Some newer student counsellors accessed external supervision for their practice. Our Senior Counsellor met regularly with the students to line-manage their placement. The Centre Manager attended external supervisory support for her counselling practice as well as external consultative supervision for her Supervisory practice. Group supervision sessions were held at times via Zoom video so that the team could link together and discuss caseloads and issues arising. Grou work After last years, funded baby loss group, we decided to continue this as clients asked for this support. We thus provided baby loss group work sessions in Plymouth and Liskeard over the year, which was attended by 13 individuals and couples over this time period. Bab Loss Grou uote: 'The Pregnancy crisis care support group provided me with a sofe ond understanding spoce to bring my feelings and thoughts obout my loss ond life each month. I wos able to process and chot with people who understood Some of whot I wos going through, at a time when Ifelt quite lonely ond needed connection with people who just 'got it, . Counsellin uidance su ort and information CLIENT5 Age range5 of clients have been between 14 and 70. Clients came from various backgrounds; young people at college/U niversity, vulnerable refugees, women in difficult/abusive relationships, military familieslpersonnel, isolated from family and support. Others were clients who are working or on limited incomes. With the cost-of-living crisis, private counselling may be out of reach for even those who are employed. Hence, the provision of free counselling for those who are in deep distress was a lifeline to many. Many clients seen were isolated, with limited support networks. Clients were deeply distressed and stru88led signif icantly with their mental, ernotional and psychological health. Some struggled with severe depression or anxiety and PTSD symptoms, including suicidal feelings. Through their counsellin8 With us in a safe and confidential space, clients were supported to process complex grief, guilt, shame, shock, fear, depression, anxiety, panic and trauma. Manytimes, thi5 was a long and slow road of recoveryto find some kind of healing. a sense of hope again and their'new normal., io Prewncy Crisis Care From 01.08.2023- 31.07.2024: 221 clients- Attending for: 1918 hours of I:1 hourly counselling sessions over this year This included: 1131 hours of face-to-face counselling sesslons 348 hours of Zoom vldeo counselllng sesslons 201 hours of telephone counsellln8 sesslons Cllents: 25 Military personnellpartners 29 males 189 females 50 couples 171 individuals Cllent contarts; 1198 emails 409 texts Enqulrles and non-cllent contact: 90 telephone calls 107 emalls 11 texts 7 letters Waltlng Llst contart: . 128 cllents on our waltln8 Ilst wlthln thls year 19 crlsls pregnaney cllent calls 72 telephone calls 613 emails 6 letters 12 texts SUPERVISION SESSIONS: Face to face. Zoom vldeo and telephone Calls: 6570 minutes 110 hours of internal clinical supervision 1980 minutes - 33 hours of external clinical supervision 315 minutes - 5.25 hours of group supervision Llne management meeting5 With students: 22 meetings of I hour each Trustee meetings- 4 over the year li Pregnaney Crisis Care 2023-2024 Client Numbers and Reason Breakdown Support for: 01.08.2023- 31.07.2024 Crisis Pregnancy Post Abortlon 24 20 21 Baby loss Stillbirth Termination for Medical Reason ITFMRI Ectopic pregnancy Fertility issues Miscarriage Missed miscarriage Pregnancy test Pregnancy Support Birth trauma Post pregnancy 5UPPOrt Neonatal Death 19 13 li 14 48 27 Post Natal Depresslon TOTAL CLIENTS 221 Total clients seen throu hout the ear: 221 cllents Total counsellin hours rovlded over this ear: 1918 hours 12 Iwancy Crisis Care Statistics for Pregnancy Crisis Care- 01.08.23 - 31.07.24 13 Headline Facts 221 1918 People supported in 2024 Hours of1:1 hourly counselling sessions over this year 1131 hrs 384 hrs 201 hrs of 1-1 counselling of Zoom counselling of phone counselling Military 25 Males 29 Individuals 171 Females 189 Cwples Clitrnl ¢ontscls 1200 1000 400 Émails Text Énqulrhsand rptsn-ellènt tsont￿t". 120 100 00 40 20 Tèlèphanècalls Emai13 Waiting List contact.. This is how we ke 128 clients on our waiting list t leg 600+ emails senlj t in contact with is year 700 600 500 AOO 31X) 100 SUPERVISION SESSIONS.. Face to face, Zoom video and telephone calls.. hour50f Snt&rn81 clinlc&l 8uparvl$ltsn 120 100 80 60 40 20 Fac•io Fac Zoom vld•o Telephon• The following chart illustrates the range of issues Pregnancy Crisis Cère supported people with . 50 40 30 20 10 Pregnancy Crisis Care 14 Pregnancy Crisis Care All clients attending for longer-term counselling had their levels of Depression and Anxiety recorded at intake and exit. This evidenced their recovery and mental health progression, as well as the impatt of counselling sessions on their mental and psychological health. Clients, levels of PTSD were monitored. Scores from the SPRINT IPTSDI monitoring form were taken and monitored regularly throughout sessions. SPRINT 15 a PTSD scoring indicator Iu5ed with permission from Jonothan R Dovidson MD, o Professor of Psychiotry and Director of the Anxiety ond Traumatic Stress Programme, on integrative Jnxiety treatment programme, at Duke University Medicol Centre in Durham, N.C.J. Many women again showed significant improvements in symptoms afterjust 6 sessions of counselling. This reflect5 the effectiveness and positive impact of our counselling sessions with clients at the centre. Service users were 518nposted on to other services and agencies as necessary, These seNices included GP'S, Housing, Children's Storehouse, Lun3'5 Fund, Adult Social Care, Plymouth Domestic Abuse Service, Children's Social Care and Safe8uardin8 Team, RN/RM Military support services, The Zone, Derriford Hospital, Refugee & Asylum Seekers Mental Health team, and the Pregnancy Advisory Clinic. COUNSELLING PLACEMENTS Over this year, we had 4 trainee Counsellors with us to complete their 100 lor 1501 counselling placement hours. Three have now qualified, whilst the others were still cornpleting their hours. The students came from Astranti Connect Iformerly Devon & Cornwall Counsellln8 Hubl, Heartwood Instltute of Counselllng, Iron Mill and Marjons. These placements asslsted them in gaining their valuable practical counselling hours, and it helps us to allocate out clients more quickly for counsellin8. These tralnees were supported through line-management and 8roup supervision from wlthin the team as well as external supervision. Again, we 8reatly appreclated their commitment and dili8ence In supportin8 our clients thls year. Feedback m Trolnee Counsellors now uali Tralnee I: Romllly ICounsellor}-"I have been volunteerlng at Pregnancy Crlsis Care since April 2023 first as a trainee and now as a qualifled counsellor since April 2024. 1 have found my client work to be rewarding, clients really value the service offered and In my experience, make good use of it. I have found the centre very supportlve to me in my work, both in provldlng resources, reassurance, and clarlty over 5V5tem5, and I have always have swift and relevant responses when I have con￿rn$, There is a good morale in the team, which is a valuable resource, especially as counselling is a solitary actlvlty. There Is also good amount of flexibility and respect for counsellor autonomy." Trainee 2: JosSe (Counsellorl -"1 spent just over a year with Pregnancy Crlsls Care for my clinical placement/training as part of counselling and psychotherapy degree. I feel honoured to have spent this time at PCC. I felt supported, valued and met truly Insplrln8 cllents. My colleagues were all wonderful, understa nding, caring and welcomln8. 1 was part of a team and also felt I was f ree to find my own therapeutic philosophy too. The work PCC does is incredibly meaningful and I miss being a part of it so much. It will always have such a hu8e space in my heart and I will be forever grateful to Jane, Sarah and the wlder team for nurturing me through my learnlng and training. You are all such speclal people. 15 Pregnancy Crisis Care NETWORKING OUTREACH Some networking events were attended as follows- Meetings/eventS ¢7ttended over this yenr Included.. Co-op events at Mutley Plain - August 2023 Duchy College, Fresherfs F3ir- September 2023 PCN Annual Conference, Derby- 6-8 October 2023 Wave of Light on The Hoe- October 2023 Marjons Pastoral Team- October 2023 Lush Wellbeing charity event- October 2023 Meet up on the Hoe re baby loss awarene55 week with Luna's Fund, Phoebe Hoskin Trust and Rebecca Smith. Councillor- Oct 2023 Opening of the Snowdrop Bereavement Suite at Derriford Hospital- 17.10.2023 Quiz held by Plumbase lat Albionl - October 2023 Ladies Conference talk at PCC- 04.11.23 City Transformatlon Conference- 06.11.23 Claire from Better Births- 13.11.23 Maxine came to visit re Birth Trauma charlty- 28,11.23 Yealmpton Craft fair- 02.12.23 Presentatlon to the WREN team, Cornwall on Zoom vldeo - 23.01.24 Plymouth Mental Health Networking event- 31.01.24 Vlslted Elizabeth at the Dragonfly Centre - 05.02.24 Visit from Leanne T- 06.02.24 Visited Almee at Luna's Fund at her new premlses - 07.02.24 Quiz fundr31sing night- Boringdon Park Golf club - 14.03.24 Klrsty Sellers to visit re fundraising for us - 26.03.24 Fundraising event at Helen's house - 28.03.24 Vlslt to Plumbase to receSve a cheque for £2500- 09.04.24 Plymouth Mental Health- Devonport Guildhall- 08,05.24 Garden Party- Plympton- 14.07.24 Vlslts to the centre Included.. Aimee Conroy (Founder) of Luna's Fund Student counsellors for interviews and training Paul Read, DRIFT Dominick Finlan - to talk about creatlng a promotlonal vldeo, as well as filming the vldeos- Au8USt 2023 Kim Armstrong, Reaching Communities team, National Lottery Councillors from Plymouth City Council Lynsey Evans from Chris Kallis 501icitors Almee and Helena from Luna's Fund, Jade from Phoebe Hoskin Trust to talk re baby loss week- Sept 2023 MJ from soul Singers- Sept 2023 Becky and Emma Cox visit to centre - re fundraising 06.02.24 16 Pregnancy CTiSiS Care FUNDRAISING Fundraising is an important part of our work and helped support provision of these services free of charge to our clients at their time of need. It also raised awareness of pregnancy-related crisis issues as well a5 highlightin8 our service. We were delighted to be able to return to our face-to-face annual quiz in March 2024 at Boringdon Park Golf club. This was well supported and great fun had by all. These events, and helped to raise awareness, as well as raise much needed funding to help us continue to run the service. Many local buslnesses supported us through donatlon of raffle prlzes, as well as attendlng the events. We were all so appreciative of the support given and shown. Other amazing support was received from former client5 and other supporters.. Ayla's Fund - Paul & Kate Vincent - fundraising events - £855 Santander match-funded- £2500 from our quiz raffle in March 2024 Localgivin8.or8- varlety of donations recelved online over the year PayPal Giving Fund Ivia Facebookl- donations recelved over the year Easyfundraising.org- donations received over the year Funding bid5 and applications were written to varlous organisatlons and Trusts throughout the year. Paul Read from Drift Advice assisted us with explorlng and applying for further sources of funding to sustaln our work longer-term. 17 Prtgnancy Crisis Care Successful funding received 01.08.2023- 31.07.2024: 17.08.2023 £20Ci) Hospital Saturday Fund PCN Conference 07.11.2023 £3316.18 Co-op Community Grant 3 hours ¢oun5ellor for l year 08.12.2023 £25,131 Natlonal Lottery- Reaching Community Grant Part of project costs for centre- half a year 18.01.24 £2000 Charltles Trust- Yorkshlre Bulldlng Soclety General costs 12.02.2024 £iooo Ackroyd Charltable Trust General costs 09.04.24 £2500 UK Plumbin8 Supplies General costs 17.05.24 £2500 Santander Foundatlon- Match Fund General costs 07.06.24 £25,131 Natlonal Lottery- Reachlng Community Grant Part of project costs for centre - half a year 01.07.24 £iooo Rotary Club General costs 18.07.24 £300 Plymouth City Council Community Grant Training for volunteers Grants/Donatlon8 overlappl from 2023: May 2023 Maglc Little Grant- Local8ivin8.org £500 Toward5 fundSng I week a month costs for 5 months for baby1055 support roup (expired Ortober 20231 £25tK) Match-funding from the qulz night event- towards baby loss support group 16.06.2023 Santander Foundatlon 18 gnancy CTl5iS Care These grants were significant in enabling us to run the centre effectively and continue to provide a high- quality service to the public over this year. We also remain 50 very grateful for our individual donations and monthly donors who gave to us financially again this year, either directly via BACS payment or via our link on www.local ivin .or Clients sometimes raised money for us through a variety of fundraising events, which was never expected and yet always such 3 lovely surprise if/when they did so. Immense gratitude is extended again to the many dedicated supporters and organisations who regularly donate to this work. It makes a huge difference to the centre having regular income and assists us in meetin8 ongoing running costs. TEAM and AGM Our AGM was held in November 2023, attended by team members and Trustees on Zoom. All Trustees were happy to continue with their roles. Team socials were organised at times throughout the year to get together as a team. EMPLOYMENT The Centre Manager was employed for 16 hours per week, and Counsellors were employed for 14 hours. 8 hours and 10 hours. Our Administrator was employed for 12 hours a week. We employed a Housekeeper/Cleanerfor 5 hours per week. With the funding received from the Reaching Communities Fund (National Lottery). {a 3-year grant, with payments transferred periodically every 6 months up to 3 years), these staffing ours were adjusted to meet the criteria specrfied in our grant application. With the unexpected extra funds received from Little Things & Co, some staff hours and roles were also slightly adjusted, thus towards working to an aspirational budget to support the running of the centre effectively. All other team members remained tralnee or volunteer Counsellors and Prattitioners. THE FUTURE Our aim for the future is to continue to provide this free service to those in need of care and support at times of great need and difficulty. To enable this, we wish to retaln our employed roles to help support the running of this service. We would also like to raise funding to support employment of more paid counselling hours, to support the team and growing demands for our services from client5 and professionals alike. The Centre Manager will continue to provide supervision and training to the volunteers, hold a caseload, and also oversee 8eneral management of the Centre. We wish to continue working together and strengthening links with other agencies and services in the city to aid collaborative partnerships. This will help to ensure vulnerable clients receive holistic care and support. We continue to ensure that genuine c3re is provided for vulnerable individuals and couples who face difficulties around their pregnancy crisis or loss. In order to maintain the provision of a high quality, professional counselling service, there is always the ongoing need to secure regular funding and this also remains a priority to enable u5 to continue to provide this highly valued and much needed service. 19 Pr¢gnan¢y Crists Care This year, again, we send our sincere and heartfelt gratitude to all Individual Supporters, local Organisations and businesses, Trust funds, Volunteers, Operational Team members and Trustees for all their hard work and dedicated support- our work together provides a huge amount of invaluable support and help to many vulnerable clients at such difficult times of great distress and isolation, and the centre's services continue to make a significant, positive impact on their lives and futures. We couldn't do all this without you all, so we extend a huge "thank you" to you all again. 20 Pregnancy Crisis Care Professional Endorsements: "Pregnancy Crisis is a vital support for Mums across Plymouth and the wider area. The issues surrounding pregnancy, baby loss and infertility are complicated, emotional and deeply personal. It can be a challengin8 topic to discuss for some. But Pregnancy crisis provide specialist support that is profe55ional, gentle, kind and non judgemental. Giving people access to counselling at a time of trauma is a huge support and provide5 both comfort and coping strategies for families. They work collaboratively with other organisations for benefit of the community and awareness around pregnancy issues. The work that they do is e55ential." MJ. CEO of Soul singers CIC Further Cllent uotes shared wlth ermlsslon: Client feedback continues to be collated vla feedback forms as well as anonymously via Survey Monkey. It remains heart-warming and a real honour to have received such encouraging feedback from so many of our clients. Here are a few samples of feedback people have left for us: Pre "I feel more at ease and calmer. It has made my preBn3ncy calmer and more enjoyable." nan su Bab L055 "I came feeling broken and lost. You helped me accept and talk through feelings, emotlons, thoughts and valldated them giving me hope forthe future, made me feel like me again, I felt neNous and anxious but now feel le55 alone. "We have received long term, consistent support whlch has provided an amazing forumlsafe space for dlscussing our thoughts, feelings and emotlons which has really Improved our wellbeing and made our relationship stronger with better communication, The 5UPPOrt has enabled me to put in placed the healthy boundaries I needed. 'The support really helped me unplck my feellngs around loslng my baby, although some sesslons were really difficult, I was able to use the tlme to reflect and be in a di￿lcult space, When finishing each 5e55ion l always felt contained and supported, even rf I'd been upset." 'The servlce has provlded me wlth a lot of support lo accept myjourney. It has helped belng Ilstened to and notjud8ed." 'The support helped me realise it was not my fault, gave me self-acceptance and self-kindness. l am able to use better boundaries physlcally and emotionally and respect myself more. I have better communication now with my husband." 'Feel as though l am beginning to be myself again and realise I need to put myself first more. I have gained self-confidence." "I felt hopeless, extremely anxious and depressed. Counselling ha5 given me so much hope that things can be better. I can now manage my feellngs and know that they are normal. I feel like l am able to be happv again, and know that that's ok. Coun5ellin8 has helped me feel like I can discu55 my feelings and helped me feel closer again to my partner. Just knowing that I will not be judged has helped immensely." "Initially I felt overwhelmed, confused, lost, unsupported but through my therapy have been able to clarify feelings. process event and accept what the future will bring. I particularly found the tools provided to be helpful. I feel a lot more at ease now with what has happened and whilst l am still very sad about it, I no longer feel it 15 consuming me., 21 Pregnancy Crisis Care Ba "I have learned how to manage my grief in a healthier way and been able to open up and share my feelin85 Safely rather than bottling them up. It has helped me in my close relationships enabling better understanding of each other." Post abortlon "Initially I was quite depressed as the abortion did affett me a lot. I wa5 worried therapy wouldn't work but it has helped me be more at peace and more able to talk about my feelings with my loved ones." 22 Pregnancy Crisis Care Human Resources em lo The weekly hours of employees during the year were as follows: Centre Manager / Counsellor Counsellor/Project Outreach Worker Administrator Cleaner/Housekeeper Counsellor Counsellor Baby loss group work facilitator Total hours er week 16 hours 14 hours 12 hours 5 hoijrs 10 hours 8 hours 4 hour5 Iself-employedl 69ho rs The charity continues to operate a NEST Pension Scheme for eliBible employees. A¢¢ountln The Centre continued to subscribe to Xero accountin8 System throughout this year, which helped assist with collating annual accounts. Teresa Blackler continued to monitor and mana8e Xero, accounting and payroll for us over the year, and we extend grateful thanks to her. Trustee Remuneratlon & Related Pa Transactlons No members of the Trustees recelved any remuneratlon durlng the year. There were no related party transactlons. Reserves Pregnancy Crlsls Care holds a Reserve5 pollcy whSch is monitored at every Trustees meet5n8. Wlthin thls flnancial year, Pregnancy Crisls Care was compliant with our Reserves Policy. Taxatlon As a charity, Pregnancy Crisls Care (Plymouth & SE Cornwall) is exempt from tax on income and gains falling within 5e¢tion 505 of the Taxes Act 1988 or 5256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable object5. No tax charges have arisen in the Charity. 23 Pregnancy Crisis Care Pur oses of Restrlcted Funds: 01.08.2023- 31.07.2024: 17.08.2023 £2000 Hospital Saturday Fund PCN Conference 07.11.2023 £3316.18 Co-op Community Grant 3 hours counsellor for l year 08.12.2023 £25,131 National Lottery- Reaching Community Grant Part of project costs for centre - half a year 17.05.24 £2500 Santander Foundation- Match Fund General costs/Baby loss group 07.06.24 £25,131 Natlonal Lottery- Reaching Communlty Grant Part of project costs for centre- half a year 18.07.24 £300 Plymouth City Council Community Grant Training for volunteers 6rnnts/Don•tlons ov•rlappln8 Irom 2023: , May 2023 Magic Little Grant- Localgivin8,or8 £500 Towards fundlng I week a month cost5 for 5 months for baby loss support group (expired October 20231 24 Pre9nancy Crisis Care Flnanclal Revlew In so far as the Trustees are aware.. there 15 no relevant audit information of which the charity's auditor Is unaware; and the trustees have taken all 5tep5 that they ou8ht to have taken to make themselves aware of any relevant audit information and to establlsh that the auditor is aware of that information. The trustees are responslble for the malntenance and inte8rity of the charity and financial informatlon Included on the CharStles Commission's webslte. The Trustees are responslble for the preparatlon of the annual report and account5. It Is best practlce for both documents to be approved by the Trustees as a body, in accordance wlth their usual procedure (for example, at quorate trustee5' meeting). The Trustees confirmed that they were compliant with the charity's Reserve's policy, which was reviewed at Trustee's meetings regularly. The charlty finances were overseen this year by Jane Frajbis, Centre Mana8er, Teresa Blackler, Ixerol. The Accounts were externally examined by Independent Examiner.. Merlin Mbahin, Clear Blue Sky AccoLtntancy Ltd. Teresa Blackler- Xero Book-keeper 25 Balance Sheet Pregnancy Crisis Care (Plymouth & SE Cornwall) As at 31 July 2024 31 JIJL 1024 Fixed Assets Tan ible Assets Computer Equipment Total Tangible As$et$ 577.80 577.80 Total Fixed Assets 577.80 Current Assets Cash at bank and in hand Petty Cash PREGNANCY CRISIS CAR 165.24 37,588.05 PREGNANCY CRISIS CAR#OOI Total Cash at bank and in h•nd 46.495.74 84.249.03 T¢*tal CurrentAssets 84,249.03 Creditors: amounts fallin Accounts Payable NIC Payable PAYE Payable Pensions Payable Rounding 5u5pense due within one ear 756.97 2,533.07 13,033.471 58.37 0.02 20.00 Wages Payable- Payroll Total CredStors: amounts fallSn8 due withSn ont year 1,276.97 1,611,93 Net Current Assets ILiabilitiesl 82,637.10 Total Assets less Current Liabilities 83,214.90 Net Assets 83,214.90 ital and Reserves Current Year Earnings Reserves 4,660.39 48,863.81 Retained Earnings Total Capital and Reserves 29,690.70 83,214.90 Balancesheet Pre6nancyCri5is Care (Plymouth & SE Cornwall) 11 Dec2024 Pa8ki lof I 2(0 Profit and Loss Pregnancy Crisis Care {Plymouth & SE Cornwall) For the year ended 31 July 2024 1024 Turnover Donations- Gift Aid 820.00 Event Income 5,351.38 Fund Raising General t)onations 11,343.01 17,172.25 Gilt Aid Tax Reclaimed 2,750.03 Grant Incorne 52.562. Interest Inctsme 668.84 TotalTurnover 90.667.51 Cost of Sales Counselling Resources Total Cost of Sale5 278.91 278.91 Gross Profit 90.388.60 Administrative Costs Accountancy Fees Advertising& Marketing Bookkeeping and PAYE Bureau Fees Charitable and Politlcal Oonations Cleaning DBS and ICO Fees 400.00 4,508.66 1.170.00 1250.001 167.58 238.58 Development Event Expenses Insurance 1,382.50 1,536.56 711.75 Le8al Expenses- Lease renèwal Light, Power, Heating Ollice tealcolfèelmilk Pensions Costs 1,854.00 2,002.35 45.43 588.48 PPE. Maintenance and General Expenses Printin8& Stationery Rates 87.48 23T.68 666.64 Rent 9,045.45 Repairs & Maintenance Salaries 1,026.46 53,192.16 Staff Training and Development Stationery, Postage, Freight& Courier Sub5cription5 1,649.60 242.QS 1,220.44 Supervision Telephone & Internet Travèl- National 1,443.70 1,066.14 992.68 Profit and Los5 Pregnancycrisis Care (Plymouth & SE Cornwall) 11 Oec2024 Page l of2 Profit and Los5 2024 Xero Software Costs 501.84 TotalAdmini5trative Costs 85,728.21 Operating Profit Profit on Ordinary Activities Before Taxation 4,660.39 4,660.39 Profit after Taxation 4.660.39 Profit and Loss PrÈgTran