OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee>
OFF THE RECORD (TWICKENHAM) LTD
Trustees, Report and Financial Statements
st
for the year ended 31 March 2024

OFF THE RECORD (TWICKENHAM) LTD
(A company limitad by guarantee)
OFF THE RECORD (TWICKENHAM) LTD
Trustees, Report and Financial Statements
for the year ended 31st March 2024
Contents
Page
Reference & Administrative Details
Chair's Report
Trustees, Report
Independent Examiner's Report
12
Statement of Financial Activities
13
Balance Sheet
14
Notes to the Financial Statements
15-23

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
REFERENCE & ADMINISTRATIVE DETAILS
Board of Directors {Trustees)
Peter Jenkins (Chair)
Christopher Whistler (freasurer)
Rajesh Bakrania
Sigrid Balmer- Resigned 15111123
James Battersby- Resigned 15111123
Nigel Bloomer - Resigned 15111123
Deborah Fearn - Appointed 15111123
Kirsty Gibbins - Resigned 2215123
Claire Haynes - Appointed 15111123
Claire Holt
Sarah Mccarthy
Deirdra Moloney - Resigned 15111123
Laura Stewart- Appointed 15111123
Charlotte West
Phillp Woodford - Appolnted 15111123
Registered Company number
8466382
Charity Registration number
1152097
Registered Office address
2 Church Street
Twickenham
TW13NJ
Bankers
The Cooperative Bank
Redwood Bank
Cambridge & Counties Bank
Independent Examiner
Debby Metcalf FCA

OFF THE RECORD (TWICKENHAM) LTD
(A company limitod by guarantee)
CHAIR'S REPORT
Having now been Chair for nearty ￿0 years, l am Continual￿ inspired by the work which our
dedicated staff and counsellors provide and, sadly, our seNices are needed more Ihan ever.
Many of the young people who come to us are desperately seeking help and do not feel able
to talk to their parents or GP, or they have not been supported at school or by other statutory
services. We have seen a rise in the severily and complexity of the issues that young people
are struggling with, as well as an increase in the numbers approaching us for help. One third
of our young clients are self-harming, 260/0 have suicidal feelings, 280/0 experience panic
attacks and 76Q/o are suffering with anxiety and stress. Other issues include depression,
ielationship problems, difficulties at school, loneliness and low self-esteem.
The Trustees, Report on the following pages sets out the details of what we did to respond to
these needs over the year to 31$1 March 2024 and also what we intend to do this year.
The recruitment of high-quality counsellors lo meet the demand for our services conlinues to
be a challenge. We have always relied mostly on counsellors in training in our hub in
Twickenham, but many training organisation8 no longer permit their students to work with
young people. This, together with the closure of one of our 8atellites through lack of funding,
has resulted in the total number of counselling sessions we provided being slighlly down on
the previous year.
As expected, we utilised reslricted funding in the year, which was received in the previous year,
but which related to this year's expenditure. We made a deficit on unrestricted funding, a8
explained in the Financial Review in the Trustees, Report and our total reserdes now represent
approximately six month8 of annual expenditu￿.
We will only be receiving £29,520 of statutory funding (from NHS SW London ICS) in the
coming year, despite the large numbers of clients referred to U8 by GPS. We therefore have to
seek significant amounts of funding from new sources, if we are to maintain Ihe level of
seniices which we currently provide. I would like to thank all of those who funded us last year.
In particular, we received grant funding from Richmond Parish Lands Charity, The Barnes Fund,
Hampton Fund and NHS SW London ICS. We also once again, received free office
accornrnodation from St Mary's Church, Twickenham.
I would like to thank our Manager, Deborah Kerpner. and her dedicaled team of counsellors
and office staff. Their enthusiasm and hard work ensured we delivered an excellent service in
challenging times. I would like to thank all members of the Trustee Board for their efforts. We
recruited four new trustees, who all started in October 2023, who have a very good range of
skills and experience to contribute to the development of the charty I would like to thank those
trustees who reb'red at the AGM for their services to the charity, some over many years.
Our clients Continue to really value the services that we provide and we get excellent feedback
from them. Almost all of our clients say that our counselling definitety helped them and that
after Dur counselling Ihey understood themselves better. Tney also said Ihat they were more
able to overGome life's challenges and thal Ihey feh more positive about the future.
We aim to continue to provide the best possible service to as many young people who need
us in Ihe coming year and beyond.
Peter Jenkin5
Chair of the Board of Trustees

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
TRUSTEES. REPORT
The Trustees present their annual report together with the financial statements of the Charty
for the year ended 31. March 2024. The Annual Rep)rt seples the purposes of both a trustees,
report and a directois, report under company law. The Trusteès confirm that the Annual Report
and Financial Statements of the charitable company compty with the current stalutory
requirements, the requirements of the charitable company's governing document and the
provisions of the Statement of Recommended Practice (SORP) applicable to Charities
preparing their accounts in accordance with Ihe Financial Reporting Stsndard applicable in the
UK and Republic of Ireland (FRS1021.
Since the company qualifies as small under section 382 of the Companies Act 2006, the
strategic report required of medium and large companies under Ihe Companies Acl 2006
(Slrategic Report and Directors, Report) Regulations 2013 has been omitted.
Our Vision, Mi3sion, Principles and Ways of working
Our vision Is that every young person has a welcoming space where they feel valued,
supported and listened to.
Our mission is to provide free, confidential and accessible information and couns811ing, to
support young people's emotional and mental well-belng when they are in need.
We have the following principles..
1. To be young people-centred and valuing their Gontribution in all aspects of Service
development and delivery
2. To provide a personal, responsive and inclusive service
3. To follow safe, effective and professional ways of working
4. To be friendly and informal and to value honesty, flexibility, integrity, and well-being
5. To champion the welfare of young people with a non-judgemental and empathic
approach
In delivering our seNices we aim to,,
Take all reasonable steps to ensure young people's safety and well-being
Work towards equality of access
Provide competent, high-quality staff who are 8UPPOrted, supeNlsed and trained, in
accordance with our safer recruitment policy
Involve young people at every level of our work
Work alongside other agencies, recognising and valuing difference8 in ethos and
approach
Acknowledge inequalities and seek to counter oppression and discrifflination
Maintain high standards of monitoring and evaluation of our services
Meet high standard8 of information governance and dats securty
Achieve kite-marks and quality stsndards where appropriate

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarant88}
Objectives and activities
l) Policies and objectives
As set out in our Articles of Association, the objects of the Charity are:
1. The advancement of education, the protection and preservation of good heamh and Ihe
relief of povety, distress and sickness of young persons (being persons under the age
of 25) in the United Kingdom, particularly the London Borough of Richmond upon Thames.
2. The relief and prevention of suffering caused by mental or physical ill health or by social or
economic circumstances among young people by establishing, maintaining and developing a
counselling service for the giving of individual or group counselling, and practical advice.
2) Public benefit
The work of the Charity is to support young people's emotional and mental well-being when
they are in need,
The Trustees confirm that they have taken due account of the guidance contained in the
Charity Commission's general guidance on public benefit when reviewing the Charity's aims
and objectives and in planning future activities.
Achievements and perforniance
Developments in the year to 31•t March 2024
We delivered 3,469 sessions during the year, which is 6% less than the previous year,
supporting 1.127 different young people. We also supported 214 parents and carers of young
people, up from 115 in the previous year, Our counselling drop-in Service saw 524 young
people and we provided bookable counselling sessions to 501 young people.
We identified five key objectives for the year and we made progress against all of Ihese as
follows..
1. To diversify our fundraising In order to maintain suificient resources to operate
at our current capacity.
Progress on diversifying our fundraising has been made, but more needs to be done,
as does ensuring that we have the staff Gapacity to complete sufficient fundraising
applications to raise the funding we need, Re-engaging with Hampton Fund and
securing funding from them was a major success in the year.

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
2. To maintsin and maximise current sorvice offar at highest possible
capacity, including review of newly-0￿ned services and appropriate
reach across all young people.
We have worked hard to ensure that all service deliverables have continued to be met
following expansion of the three new satellite services in the previous year. This has
required an ongoing ￿¢rurtment process for high-quality counsellors, resulting in the
successful recruitment of 10 new counsellors. We have also recruited two new
counsellors for the Skylarks service.
3. To support infrastructure and Service delivery with review and upgrade
of IT systsms, ensuring GDPR compliance.
IT systems and GDPR compliance are all running well with no IT issues and all GDPR
requirements up to date. A number of IT updates have been put in place in accordance
wrth the iecommenéations of an independent IT wmpany.
4. To improve efficiency through reviewing administrative systems, such as
database and booking process.
A significant amount of work has been done on scoping the requirements for a new
databaselCRM system. A number of administrative changes have already been made
to increase efficiency as part of this review.
S. To updats outreach and communications through improved uso of digitsl
resources to promote servlce to cll•nts and stak•hold•rs and to support
fundraising efforts.
The website has been kept continuously updated with events, and we have updated
elements ofthe webstte regarding fundraising, Friends of OTR and our Young People's
Advisory group, More progress will be made in this area in the coming year.
Plans for the future
Our key objectives for the year to 31" March 2025 are to:
Diversify our fundraising in order to achieve income targets so that we maintain
Suff￿lent resources to operate at our current capacrty.
Recruit sufficient additional counsellors lo maintain and maximise current
service offer at the highest possible capacity.
Improve efficiency through implementing a custorner relations management
system (CRM).
Develop staff processes to support staff retention and ensure that staffing structure
best meets the needs of the organisation.
Develop our communrty and outreach work through our Friends and Young People's
Advisory groups.

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarant88)
Financial review
1) Overview
The Charity's total income during the period was £212,961 {2023: £276,577) against a total
expenditure of £315,932 (2023: £288,478), giving an operating deficit for the period of
£102,971 (2023: £9,901). Reserves of £139,083 (2023: £242.054) are carried forward to the
next financial year. Unrestricted reserves are £106,402 (2023: £168,759) and restricted
reserves are £32,681 (2023: £73,295)
The charrty made a deficit of £62.357 (2023: Deficit of £16,058} on unrestricted fund8.
Unrestricted income was similar to the previous year at £119,641, but charrtable expenditure
increased from £135,325 to £174,042, due principally to cost of living salary increases lo staff,
general inflationary increases in cost8 and the funding of certain satellites, which were
previously funding from restricted inccme.
To align with the calegorisation of income and exFenditure in the current year (which is in line
with the Charities SORP), some income and expenditure in the prior year has been restated
in these financial slalements. These restatemenls did not change the level of restricted or
unrestricted reserves as at 31 March 2023,
The Board receives a financial report quarterfy showing income, expendilure, current
resources and commltments. The Board approves an annual budget and regularly reviews
forecasts of income and expenditure.
2) Reserves policy
The Board of Trustees, principal consideration is to ensure that consistency is maintained for
the vulnerable young people within its support system and, to that end, it recognises the
importance of developing sufficient free rese￿eS to support the organisation.
The Charity's policy is to have t¢)tsl ￿serveS of approximately six months total expenditure.
This includes unrestricted reserves to cover the possibility that funders, in particular of satellite
hubs, may not renew funding in the future and that it might lake tirne to find new funders for
those services or to cease their operations, At 31 March 2024, total reserves amounted to
£139,083 (2023: £242,054) which represented 5.3 months of total expenditure (2023,. 10.1
months).
3} Material investments policy
The Charty can invesl money not required for its immediate purposes in investments,
securities or property, subject to conditions or Gonsents as may be required by law. At 31 st
March 2024, £40,000 (2023,. £167,636) was held in interest-earning bank deposit accounts. A
further £57,285 (2023.. £Nil) was held in a 1-year term account.

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
4) Principal funding
11 has been another challenging year for fundraising and not just for Off The Record
(Twickenham). We have heard that many charities like ours across the country have lost
funding and have had to close some of their services to meet their budgets,
As noted in the Chair's Report, we re￿iVed grant funding from Richmond Parish Lands
Charity, The Barnes Fund, Hampton Fund and NHS SW London CCGllntegraled Care
sepiices. We received funding from local groups including the Kew Fete and Wyke Green Golf
Club Ladies and we also, once again, recèived free office accommodation from St Mary's
Church, Twickenham
As well as our main funders, who are vital to our service, we are always very touched and
grateful to all those local groups and individuals who are so keen to put on events or support
us in other ways.
This year Ihis included an Open Mic event at One One Four in Teddington and collections at
Eel Pie Studios, Open Weekends, the Jazz Sanctury events in St Margaret's and at the
Teddington Vocality Choir Christmas concert. Eel Pie Records and the Hampton Music Festival
also supported us.
Two of our counsellors, along with a friend, ran the Parks half marathon, raising over £2,000
for Off The Record, and a young person also ran a five SK run, raising a further £1,000.
OTR also ran a number of our own fundraising events which included stalls at the St Mary's
Church Summer Fete, the St Margarets Fair and Twickenham High Tide evenl. We also, once
again, held our Christmas Carol concert, which was a great opportunity for some young people
to show their support for us. While these events do not necessarily raise huge sums, we feel
that it's really important to have opportunities to meet our supporters and get involved In our
community. We also had a very successful 'Quiz with a difference, in September, which
included a silent auclion, and we will hold a similar event in October 2024.
We are always thrilled, at these events, by how many people come up to us to share their
gratitude at how our support has changed the lives of their children, friends or relatives, and
it's wonderful for our trustees and supporters to hear Ihese stories directly from the families
who have been affected.
Structurè, governance and management
l) Governlng document
Off The Record (Twickenham) Ltd is a registered charlty {charlty number: 1152097) In Engtand
& Wales originally constituted under a Memorandum and Articles of Association dated 13 April
2013 and approved by the Charty Commission on 20 May 2013. Off The Record
(Twickenham) Ltd is a Company Limited by Guarantee without having a share capital,
(Cornpany No. 8466382>. It is registered in England & Wales under a Company Certificate
dated 28 March 2013. Revised Articles of Association were approved by the Members of the
Charity on 14 June 2024.

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
2) Operations
The Charity operates from its regi￿ered offic8 at 2 Church Street, Twickenham TW13NJ and
also delivers services from a range of satellite centres throughout the London Borough of
Richmond upon Thames. The Charty is managed by a full-time Manager, two part-time
Assistant Managers and Business Manager, and uses freelance, paid staff. and volunteers to
achieve its aims.
3) Structure of and Appoinknent to the Board
The power to appoint additional directors is vested within the existing Board. The Board of
Directors (Trustees> should comprise at least four people (minimum age 161, but there is no
maximum number specified in the Articles of Associalion. One third of the Board is required to
retire at each Annual Gener81 Meeting. No maximum term of office for directors was specified
in the original Articles of Association but this was changed on 14 June 2024, such that all
directors must now retire and not be reappointed at the AGM nine years after the AGM at
which they were first appointed.
4) Recruitment of trustees, Induction and tralning
Existing trustees complete details of their skills and experience and these are consldered when
recruiting for new trustees, Ideally new trustees fill any gaps in experÉence and skills of the
oxisting Iru8188s.
A comprehensive induction of all new trustees takes place by providing ihem wSth Informatlon
about what it means to be a charty trustee and infomiation specific to Off The Record. This is
followed by a face-to-face discussion of these documents. Ongoing training is provided to
trustees as appropriate. In the year to 31st March 2024, all trustees undertook training on
safeguarding.
5) Rlsk management
The Trustees have examined the major strategic, business and operational risks which the
Charity faces and are satisfied that systems have been established and that there are
appropriate reports to lessen these risks.
6) Going concern
After making appropriate enquirie5, the Trustees have a reasonable expectation that the
Charty has adequate resources to continue in operational existence for the foreseeable future.
For this reason. they continue to adopt the going concern basis in preparing the financial
statements.
10

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee>
ststement of Trustees, responsibilities for the year ended 31 March 2024
The Trustees (who are also the directors of the company for the purposes of company law)
are responsible for preparing the Trustees, report and the financial statements in accordance
with applicable law and United Kingdom Accounting Standards (United Kingdom General
Accepted Accounting Practice}.
Company law requires the Trustees lo prepare financial statements for each financial year.
Under company18W, the Trustees must not approve the financial statements unless they are
satisfied that they give a true and fair view of the state of affairs of the company and of its
incoming resources and application of resources, including its income and expenditure, for that
period. In preparing these financial ststements, the Trustees are required to..
selecl suitable accounting policies and then apply them consistently;
obsepde the methods and prinCip￿S of the Charities SORP (FRS 102>,
make judgements and accounting estimates that are reasonable and prudent;
state whether applicable UK Accounting Standards (FRS 1021 have been follc)wed, subject
to any material departures disclosed and explained in the financial statements:
• prepare the financial statements on the going concern basis unless il is inappropriate to
presume Ihat the Company will continue in busine88.
The Trustees a￿ responsible for keeping adequate accounting records that are sufficient to
show and explain the company's transactions and disclose with reasonable accuracy at any
time the financial position of the company and enable Ihem to ensure that the financial
statements comply with the Companies Act 2008. They are also responsible for safeguarding
the assets of the company and hence for taking reasonable steps for the prevention and
detection of fraud and olher irregularities.
In preparing this report, the Trustees have taken advantage of the small companies
exemptions provided by section 415A of the Companies Act 2006.
Approved by order of the Board of Trustees and signed on its behalf by:
C&J
Mrs C West
Mr P Jenkins
11

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
Independent examiner's report to the trustees of Off The Record (Twickenham)
Ltd {a company limitsd by guarantee) ('the Charity.)
I report to the Charity's trustees on my examination of the accounts of the Charty for the year
ended 31 March 2024.
Responsibilitiès and basis of report
As the charity's trustees of the Charity (and also its directors for the purposes of company law)
you are responsible for the preparation cf the accounts in accordance with the requirements
of the CompaniesAct 2006 ('the 2006 Act.).
Having satisfied myself that the accounts of the Charity are not required to be audited under
Part 16 Df the 2006 Act and are eligible for independent examination, I report in respect of my
examination of your charity's accounts as carried out under section 145 of the Charities Act
2011 ('the 2011 Act'}. In carrying out my examination I have followed the Directions given by
the Charity Commission under section 145{5) (bl of the 2011 Act.
Independènt examiner's Ststsment
I have completed my examination. I confimi that no matters have come to my attention in
connection with the examination giving me Cause to believe:
1. accountlng records were not kept in respect of the Charty as required by section 386 of
the 2008 Act,. or
2. the accounts do not accord with those records; or
3. the accounts do not comply with the accounting requirements of sectlon 396 of the 2006
Act other than any requirement thai the accounts give a true and fair view which is not a
malter considered as part of an independent examination; or
4. the accounts have not been prepared in accordance with the methods and principles of
the Statement of T<ecommended Practice for accounting and reporling by charities
[applicable to charities preparing their accounts in accordance with the Financial Reporting
Standard applicable in the UK and Republic of Iraland IFRS 102)].
I have no concerns and have come across no other matters in connection with the examination
to which attention should be drawn in this report in order to enable a proper understanding of
the accounts to be reached.
Signed..
Date: August 2024
Debby Metcalf FCA
22 Trowlock Ave
Teddington
TW119QT
12

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 315t MARCH 2024
Total
funds
2024
Total
funds
2023
Unrostrictsd
funds
R•8trlGtod
fund$
InGome and Endowment
from:
Donations and legacies
Charitable activities
Other trading activities
Investments
89,694
18,266
9,358
2.323
93.320
183,014
18,266
9.358
2,323
252,090
21,247
2,827
413
Total income
119641
212 961
276.577
Resources expended:
Raising funds
Charitable expendllure
7.956
174,042
7,956
307,976
914
285,564
133.934
Totsl expenditur•
181998
133 934
315 932
286 478
Net incomellexpendlture)
(62.357)
(40,614)
{102,971)
(9,901)
Total funds brought forward
168.759
73,295
242,054
251,955
Totsl funds carried forward
106 402
139 083
242 054
The Statement of Financial Activities includes all gains and losses recognised in the year. All
income and expenditure derive from continuing activities.
13

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
BALANCE SHEET AS AT 31 MARCH 2024
Total
2024
Totsl
2023
Note
Current assets
Debtors
Cash at bank and in hand
Current asset investrnents
36,079
47.300
57,285
140,664
25,129
285,118
310,247
Creditors.. Amounts falling
due in one year
10
1,581
68,193
Net current assets
139,083
242,054
Total net a88ets
11
139083
242 054
Charlty funds:
Unrestricted funds
Restricted funds
108,402
32,681
168,759
73,295
Total funds
12
139 083
242 054
For the financial year ended 31st March 2024, the Charity was entitled to exemplion from audil
under section 477 of the Companies Act 2006 relating to srnall companies.
The Members have not reqUI￿d the Charity lo obtain an audit of its accounts for the year in
question in accordance with section 476.
The Trustees acknowledge their responsibilities for complying with Ihe requlrements of Ihe Act
wrth respect to accounting records and the preparation of accounts.
These accounts have been p￿pared in accordance with the provisions applicable to small
companies subject lo the small companies, regime and In accordance with FRS102 SORP.
Approved by thè Trustees on
2024 and signed on their behalf by.,
. Trustee
frJS
..Trustee
i W¥sr
14

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee>
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31•t MARCH 2024
1. Accounting policies
1.18asis of preparation of th• financial statements
The Charity is a charitable company limited by guarantee and it is registered in England &
Wales
Financial Slatements are prepared underthe historical cost convention and in accordance with
applicable accounting standards (FRS 102). the Statement of Recommended Practice
"Acwunting & Reporting by Charities leffeclive 1st January 20191 and the Companies Act
2006..
The financial statements have been prepared on a going concern basis, as the charity's
forecasts and projeGts, taking account of reasonably possible changes in fundraising
performance, show that the charity should be able to meet ts liabilities as they fall due.
The charlty meets Ihe definition of a public benefit entty under FRS 102.
Assets and liabilities are init1811y recognised at historical cost or transaction value unless
otherwise stated in the relevant accounting policy notes.
The Trustees do not consider that there are any sources of estimation uncertainty at the
reporting date that have a signrficant risk of causing a material adjustment to the carrying
amounts of assets and liabilities within the next reporting period.
1.2 Fund Accountlng
Unrestricted funds are available for use at the discretion of th8 Tru8tees in furtherance of the
general objectives of the Charity.
Restrfcted funds 8re subjected to restrictions on their expenditure imposed by the donor or
through the terms of a grant.
1.3 Incomo
All income is recognised once the company has entitlement to the income. any perfomiance
conditions attached to the income have been met, it is probable that the income will be received
and the amount of income receivable can be measured reliably.
Grants are included in the Statement of Financial Activitie8 on a receivable basis. The balance
of income received for specific purposes but not expended during the period is shown in the
relevant funds on the Balance Sheet. Where income is received in advance of entitlement of
receipt. rts recognition is deferred and inGluded in creditors as deferred income. Imieie
entitlement Occurs before income is received, the income is accrued.
Donations in kind are recognised at reasonable estimates of their gross value to the charity or
the amount actually realised.
Interest on funds held on deposit is included when receivable and the arnount can be
measured reliably by the Charity, this is normally upon notification of the interest paid or
payable by the bank.
15

OFF THE RECORD ITWICKENHAM) LTD
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st MARCH 2024
(continued)
1. Accounting policies (continued)
1.4 Expenditure
Expenditure is recognised once there is a legal or constructive obligalion to transfer economic
benefit to a third party, it is probable that a transfer of economic benefits will be required in
settlement and the amount of the obligation can be measured reliably,
Expenditure on charitable activities is incurred on directly undertaking the activities which
further the company's objectives, as well as any associated support costs.
All expenditure is inclusive of irrecoverable VAT.
1.5 Taxation
The Chaiity is exempt from Corporation Tax as all of its income in charitable and is applied for
charitable purposes.
1,6 Debtors
Trade and other debtors are recognised at the Séttlement amount after any trade d5scount
offered.
Prepayments are valued at the amount prepald net of any trade dlscounts due.
1.7 Cash at bank and in hand
Cash at bank and in hand includes cash and short term liquid investments with a short maturty
of three months or less from the dale of acquisition or opening of the deposit or similaramount.
1.8 Current a8Set investments
Current asset investmenls comprise cash on deposit with a maturity of less than one year
held for investment purposes rather than to meet short-term cash commitments as they fall
due. They are valued at their fair value.
1.9 Liablllties and provlsions
Liabilities ale recognised when there is an obligation al the Balance Sheet date as a result of
a past event, it is probable that a transfer of economic benefit will be required in settlement,
and the amount of the settlement can be estirnated reliably.
Liabilities are recognised at the amount that the company anticipates it will pay to settle the
debt or the amount it has received as advanced payments for the goods or services il must
provide.
Provisions are measured at the best estimate of the amounts required to settle the obligation.
16

OFF THE RECORD (TWICKENHAM) LTD
(A company limitsd by guarante8)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st MARCH 2024
{continued)
2 . Incomo
Unrestricted
fund8
Rostricted
fun(ts
Total
Funds
Current year
Donations and legacies
Donations & gifts
Gift Aid
Donated goods, facllltles and services
69,594
3,700
16,400
89,694
93,320
162,914
3,700
16,400
183,014
93,320
Charitablo activities
Sale of services
Other income
15,406
2,860
18,266
15,406
2,860
18,266
Other trading activities
Fundraising events
9,358
9,358
Inv•stm•nt Incom•
nterest
2.323
Totsl incomé
119,641
93,320
212.961
Prior year (Restated)
Donations and legacies
Donations & gifts
Gift Aid
Donated goods, facilities and services
79,235
4,459
12,000
95,694
156,398
235,631
4,459
12,000
252,090
156.396
Charltable actlvltles
Sale of services
Other
19,247
2,000
21,247
19.247
Other trading activities
Fundraising events
2,827
2,827
Investrnont incomo
Interest
413
413
Totsl income
120,181
156.396
276,577
17

OFF THE RECORD (TWICKENHAM) LTD
(A company limitsd by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st MARCH 2024
(continued)
3. Expenditure on raising funds
All expenditure on raising funds in 2024 and 2023 relates to staging fundraising events. plus
£6,000 of expenditure in 2024 relates to remuneration for fixed-term fundraising support. All
expenditure on raising funds is unrestricted.
4. Expenditure on charitable activitiès
Unrestricted
funds
Restrictod
funds
Total
lunds
Current year
Stsff costs - renumeration & oncosts
Staff costs- other
Professional services- clinical supervision
Projecl costs ~ satellite & crisis counselling
Office & Admin costs
Premises costs
IT costs
Governance
Other costs
103,401
11,741
10,038
15,074
5,316
19,998
5,511
2,472
491
41.172
144,573
11,741
10,038
107,836
5,316
19,998
5,511
2,472
491
92,762
Total expendlture on charltsble actlvltles
133 934
307 976
Prior year (Restated)
Staff costs - renumeration & oncosts
Staff costs - other
Professional sep4ices- clinical supervision
Project costs- satellite & crisis ¢ounselling
Office & Admin costs
Premises costs
Governance
Other costs
75,554
21,926
13,115
2,561
4,186
14,095
1,703
2,205
53,995
129.549
21,926
13,115
98.281
4,690
14,095
1,703
2.205
95,720
524
Total èxpenditure on charitable activities
135 325
150 239
Fees paid to the Charty's Independent Examiner for the independent examination of the
Charity's accounts were £800 (2023: £1,200). No other fees were paid to them.
18

OFF THE RECORD ITWICKENHAM) LTD
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
(continued)
5. Restatement of Prior year figures
Orlglnal Changes Rostatsd
Income
Unrestricted funds
Donations
Gift Aid
Donated goods, facilities and seNices
Grants
Commissions and paid for services
Other income
Fundraising events
Interest
17,732
4,459
61,503 79,235
4,459
12,000 12,000
(4,500)
(2,000) 19.247
2,000
2,000
<7.003)
2.827
413
62 000 120 181
4,500
21,247
9,830
413
Restricted funds
Donations
Grants
Donated seNices & facilities
156,396 158,396
206,396 (206,396)
12,000
218396
62.000
156,396
276 577
276 577
Charitable expenditure
Unreslricted funds
Staff costs (including Other staff costs)
Professional services
Project costs
Office & Admin costs
Premises costs
Other OTR costs
Governance costs
47,480
13,115
50,000 97,480
13,115
2,561
4,166
14,095
1,703
2,561
(2,561)
12,000
(1,835)
1,835
62,000 135 325
6,727
2,095
3,538
370
Restricted funds
Staff costs
Project costs
Office & Admin costs
Pretnises costs
103,995 (50,000> 53,995
95,720
95,720
524
524
12,000
212 239
150 239
Restatements have been made to bring the analysis of income and
expenditure in line with the Charrties SORP'S requirements.
These restatements do not change the previously reported amounts of
19

OFF THE RECORD (TWICKENHAM) LTD
(A company limited by guarantee)
unrestricted or restricted funds at 31 st March 2023.
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
(continued)
6. Staff remuneration costs and pensions
2024
2023
Wages and salaries
Social seeurty costs
Pension costs
Stsff costs
136,875
6,099
1,599
144,573
122,491
5,743
1,315
129.549
No employee received ￿MUneratIon amounting to more than £60,000 in erther year.
Total amount paid to key management personnel in the year was £78,792 (2023: £75.631)
The average head counl of staff employees In the year was 7 (2023.. 6).
The average FTE of staff employees in the year w8s 412023; 4)
The Charity operates a defined contribution pension scheme and the assets of the scheme
are held separately from those of the Charity in an independently administered fund. The
pension cost charge of £1,599 (2023: £1,315) were the contributions paid by the Charty to the
fund, of whlch £712 (2023: £677) rélated to members of key management personn81.
7. Trustee remuneration & related party transactions
No remuneration directly or indirectly out of the funds of the Charity was paid or is payable for
the year to any trustee or lo any person or person8 known to be connected with any of them.
No trustee or other person related to the Charty had any personal interest in any contract or
transaction entered into by the charity during the year. (2023 - nil).
Related parties donated £875 in the year (2023, £400).
20

OFF THE RECORD (TWICKENHAM) LTD
{A company limitsd by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024
(continued)
Debtors
2024
2023
Float with payroll provider
Accrued income
Accounts receivable
Prepayments
Total
12,100
12,761
11.218
10,900
12,347
1,450
432
25,129
36,079
9. Cash at bank and in hand
2024
2023
Short term deposits
Cash at bank
Totsl
40,000
7,300
47,300
167,636
117,482
285,118
10. Cr•dltors: Amounts falllng du• wlthln on• year
2024
2023
Accounts payable
Taxation and social securlty
Other creditors
Deferred income
Total
418
2,741
10,368
55,000
68,193
1,163
1,581
11. Analysis of net assets
Unrestrlcted Restricted
funds
funds
Total
Current year
Current assets
Current liabilities
Total
107,565
1.163
33,099 140,664
418
32,681 139 083
Prlor year
Current assets
Current liabilities
Total
236,047
67.288
168 759
74,200 310,247
905
68,193
73 295 242 054
21

OFF THE RECORD ITWICKENHAM) LTD
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31st PIARCH 2024
{continued)
12. Movements in funds
Current year
Blfwd at
11412023
Income Expenditure
Cffimd at
311312024
Restrlcted Funds
Barnes Fund
Integrated Care servI￿s 1
Hampton Fund 1
Hampton Fund 2
Integrated Care Services 2
8,723
64,572
15,800
{11,915)
{64,572)
{18,000)
(9,927)
(29,520)
12,608
24,000
24,000
29,520
6,000
14.073
73,295
93,320
(133,934)
32,681
Unrestricted Funds
168,759
119,641
{181,998)
106,402
212 961
315 932
139 083
Barn0$ Fund
Fundirtg for 2 Satellite counselling services in the Barnes area
Int•grat•d Car• 8•rvlc•$ 1 One-off funding for additional counselling in Kj'ngston and Richmond
Hampton Fund 1
Contribution to core salary costs
Hampton Fund 2
Funding for 3 satellite counselling services in Hampton, Hampton Hill
and Teddington
Intsgrated Careservi￿$ 2 Funding for engagement V+ryth the CAMHS SPA and acLepting
referrals, providing a crisis counselling service at the OTR main centre
and providing Satellite counselling service8 in W￿lttOn and Hampton
Unrestricted funds include an unrestri¢ted grant of £SS,000 from Richmond Parish Lands Charity
tovRrds core costs, plus £16,400 gift-in-kind for donated premises at Church Street by St. Mary's
Church, Tvdickenham.

OFF THE RECORD {TWICKENHAM) LTD
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31" MARCH 2024
(continued)
12. Movement in funds (continued)
Prior year
Blfwd at
11412022
Income
(Reststsd)
Expenditure
(Restated)
Clfwd at
311312023
R trictéd Funds
Barnes Fund
Hampton Fund
Harlequins
SW London I ntegrated Ca
SeNices
One Richmond
Richmond Parish Lands
Charity
Richmond Parish Lands
Covid Fund
Richmond Voluntary Fund
SW London CCG
6,311
2,395
520
15,776
(13,364)
{2,395)
(520)
(22,428)
(1,393)
(13,963)
8,723
87,000
64,572
1,393
13.963
1,442
{1,442)
(51,287)
(43,447)
26,667
14,447
24,620
29,000
67,138
1 56.396
(150,239)
73,295
nrestricted Fun
184,817
120,181
(136,239)
168,759
251955
286 478
242 054
8am•8 Fund
Funding for 2 sat811ile coun8elling $8rvices in the 88mes area
Hampton Fund
Funding for 3 counselling SeNices in Hampton Hill & Teddington
Harloqulns
Funding for laplcps to faalitate remote o)unselling 8e55ion8
SW London Integrated Care
Services
One-off funding for addilional counselling in kn'ngslon and Richmond
One Rlchmond
Funding for a helpline for pa￿ntS of vulnerable children in their ￿re
Rlchmond Parlsh Lands Charity Funding ft)r cxisis counselling and satellite o)un8elling services
Ri¢hmond Parish Land8 Charity Covid grant recaived to provid9 additional counselling to young Feopie during
Covld Grant
the pandemic
Rlchmond Voluntary Fund
A Gharilable fvnd into which local community residents donata lo local
orgxnisAtion$ that make a difference lo the lives of vulner8ble people in
Richmond Ur)on Thames
SW London CCG
Funding for engagement with the CAHMS SPA and a￿ptIng ￿ferra1$.
providing a crisis counselling serwic8 at thé OTR main centre, and providing
satellite counselliryJ setvices in WhrttDn and Hamplon Hill
Unrestricted funds indude an unrestricted grant of £50,oao from Fli¢hmond Parish Lands Charity towards core costs,
plus £12.000 gift-in4(ind for donated premises at Church Street by St. Mary's Churth, Twickenham.
23